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Lead technician skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Brock LaMeres Ph.D.,

Travis Mandel Ph.D.

Below we've compiled a list of the most critical lead technician skills. We ranked the top skills for lead technicians based on the percentage of resumes they appeared on. For example, 10.2% of lead technician resumes contained java as a skill. Continue reading to find out what skills a lead technician needs to be successful in the workplace.

15 lead technician skills for your resume and career

1. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how lead technicians use java:

Rewrite Core Java Business Logic Component to calculate Product Velocity and distributed Load base on forecast and prediction.
Designed and implemented a dynamic glossary hyperlink component within the application utilizing both Java and JavaScript.

2. Architecture

Here's how lead technicians use architecture:

Cultivated strong collaboration with information architecture staff to create a new custom information intake system with supporting business processes.
Complete understanding of the proposed Architecture/Design for Business Model and the Metadata Modeling for proposed architecture.

3. Digital Transformation

Here's how lead technicians use digital transformation:

Conducted digital transformation, use case, and change analysis with requirements engineering, business analysis, and modeling.
Named by Computerworld as a Premier 100 Technology Leader as demonstrated by advancing their Business through Digital Transformation.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lead technicians use customer service:

Provide quality customer services involving high levels of customer interaction verbal and written for the explanation of repair and educational purposes.
Scheduled and monitored support operations such as resource and performance management, technical and customer service training and quality control.

5. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how lead technicians use database:

Developed initial framework, designed database schema, and integrated with the external Element Management System.
Designed, upgraded, and maintained the pickup scheduling /tracking /processing /inventory management database.

6. HTML

Here's how lead technicians use html:

Developed site according to client specifications with HTML and Dynamic Cross-browser JavaScript.
Introduced Dynamic HTML and JavaScript development.

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7. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how lead technicians use c++:

Designed and implemented three-tier framework, proprietary application server, system security modules, and external interfaces utilizing Java and C++.
Have implemented complex policy compliance calculations like 7Pay, Guideline and CVAT using C++ integrated into existing application framework.

8. API

Here's how lead technicians use api:

Developed API s for software application integration between Remedy and Cisco automation products resulting in closed-loop incident reporting.
Implemented Dependency Injection using Unity Framework to inject repository dependencies to the API Controllers.

9. XML

XML is a medium for storing and transporting data that is independent of software and hardware. XML stands for eXtensible Markup Language. XML, like HTML, is a markup language that was created to store and transport data. It was created with the intention of being self-descriptive. There are no predefined tags in the XML language. Another feature is that XML is extensible.

Here's how lead technicians use xml:

Developed transformations using XSLT to simplify project specific large XML configuration files.
Involved in coding and unit testing of Continuous graphs, Member subject that generate XML messages and publish in MQ.

10. JavaScript

Here's how lead technicians use javascript:

Worked on front-end validations through JavaScript and back-end validation classes using Spring Validation framework.
Developed and tested user friendly navigator by utilizing JavaScript and VB.NET.

11. Scrum

Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

Here's how lead technicians use scrum:

Coordinated daily scrum meeting with project team members helping to facilitate communication, maximize productivity and resolve issues early.
Managed team development environments by using agile methodology and Firm proprietary methodologies as a Scrum Master.

12. Application Development

Here's how lead technicians use application development:

Confer with business units and application development staff to understand both the business and technical requirements and to define architectural constraints.
Prepared and developed application development architecture, application development framework, established code standards, created reusable and common components.

13. J2EE

Here's how lead technicians use j2ee:

Implemented Various J2EE Design Patterns Director/Adapter/Factory/Service Locator/View Helper/Business Delegate/Data Access Object.
Designed and developed extensions to J2EE Policy Administration System to perform automated regression testing.

14. Web Application

Here's how lead technicians use web application:

Design and develop unemployment insurance Web applications for both employers and individuals making unemployment claims using Microsoft's.NET platform.
Created enhancements to classic ASP web application to report ownership data and manage analyst's commentary information.

15. Web Services

A web service is software that is available on the internet and uses a specific messaging system. A web service is a kind of service that is not bound to any specific programming language or operating system. Web services help every device to communicate over the world wide web.

Here's how lead technicians use web services:

Designed and developed web services involving various systems for maintaining business critical Enterprise master data information.
Developed Cross platform middle tier web service using Windows Communication Framework.

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What skills help Lead Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on lead technician resumes?

Dr. Brock LaMeres Ph.D.

Professor, Electrical & Computer Engineering, Director, Montana Engineering Education Research Center (MEERC), Montana State University

All companies are looking for some experience beyond the classrooms. This can be through internships or doing research at their universities. But students still need to show an acceptable GPA to show employers that they understand the fundamentals of their discipline.

What soft skills should all lead technicians possess?

Travis Mandel Ph.D.

Assistant Professor, University of Hawaii at Hilo

Although computer science seems like a highly technical field, soft skills are really what differentiates software engineers. One of the most important qualities of any software engineer is explaining their code clearly at various levels of technical depth and explaining why certain design decisions were made. You could write code that does amazing things, but if that code consists of snippets you pasted from StackOverflow without really fully understanding them, it will be a huge headache for anyone who needs to come into the codebase later and maintain or update it.

Another one is asking the right questions. Imagine you are dropped into a huge codebase and asked to add a new feature (very common!). There's no time to understand everything that is going on, but on the other hand, you need to understand enough of the code to do your task effectively, which involves asking questions. A failure to ask questions will likely result in you wasting a huge amount of time working on something that is ultimately not useful, for instance, re-implementing a complex function that already exists somewhere in the codebase.

What hard/technical skills are most important for lead technicians?

Travis Mandel Ph.D.

Assistant Professor, University of Hawaii at Hilo

Being comfortable with refactoring code is definitely one of the big ones here. Absolutely no one writes perfect code right off the bat - a good software engineer should recognize that and always be open and receptive to suggestions about improving their code. Even in the absence of such suggestions, a software engineer must be able to independently recognize that "the tower is about to fall over"! Meaning, if the code is turning into a real mess, a good software engineer will be able to realize that and independently begin refactoring it into a better state, even if that takes time away from implementing new features.

Another one I'll mention briefly is designing class inheritance diagrams to solve a new problem. The right structure here can allow components to be easily re-used and extended. But the wrong structure can lead to disastrous consequences, so it requires a lot of thought about how things will likely evolve in the future.

What lead technician skills would you recommend for someone trying to advance their career?

Aakash Tyagi

Professor of Practice, Texas A&M University

Treat your career as a marathon, not a sprint. Early years in one's career are best spent understanding the technology at its core and what drives innovation. You'll be a great developer and a great leader if your technical fundamentals are strong. This has never been so true than now in the age of generative AI and LLM where creativity and depth of understanding is what will set you apart from others (human and machine).

What type of skills will young lead technicians need?

Dr. Stephen Frezza Ph.D.

Chair, Professor of Software Engineering, Gannon University

New computing graduates, more and more, need to understand the delivered value. Software is becoming ubiquitous: the breadth of industries and the depth of industry needs continue to expand. More than ever, the skills and competencies to reliably design, implement, and deploy software solutions are becoming paramount; it is not enough to be good with IT solutions or programming.

The need for computing graduates to be themselves adaptive, to work creatively to see and capitalize on opportunities, not just solve tech problems, is expanding. What is wanted are students who want to be computing professionals, women and men prepared to work together to deliver value to their organization, customers, and the world.

What technical skills for a lead technician stand out to employers?

Maria Larrondo Petrie Ph.D.

Professor, Florida Atlantic University

The potential employee needs to be comfortable and flexible to learn different technologies needed to be successful in the virtual work environment. More importantly than the technical schools are the soft skills that give the employee the self-discipline and communications skills to be effective and productive in a virtual work environment. The non-technical major needs to be computer literate and have the mindset to learn new technical skills.

Do you want to know more?

List of lead technician skills to add to your resume

The most important skills for a lead technician resume and required skills for a lead technician to have include:

Java
Architecture
Digital Transformation
Customer Service
Database
HTML
C++
API
XML
JavaScript
Scrum
Application Development
J2EE
Web Application
Web Services
Unix

Spring Boot
Emerging Technologies
PL/SQL
UI
Troubleshoot
SQL Server
Apex
CSS
Jenkins
Client Facing
Technical Support
ETL
Linux
JQuery
Gap Analysis
Jira

Microservices
MVC
SOA
JSON
QA
Onsite
Spring Framework
Maven
BI
SDLC
Debugging
DB2
Code Reviews
WebSphere

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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