Lead technician jobs in Washington - 3,323 jobs

A leading global technology company seeks an experienced tax professional for their Tax Controversy Team in Seattle. This role focuses on managing US tax audits and global transfer pricing issues and requires at least 10 years of experience. Candidates will engage with cross-functional teams and prepare complex tax documentation and presentations. A J.D. is preferred. Competitive compensation ranges from $136,200 to $225,200 annually, based on location and experience. #J-18808-Ljbffr

A leading medical organization is seeking an Associate Director of Technology Communications to lead internal communication strategies related to IT services. The role requires a strong leader with experience in change management and cross-functional collaboration. You'll work closely with IT and Innovation leadership, developing impactful communications plans that promote technology initiatives and enhance employee engagement. This position is critical for advancing the communication efforts of a comprehensive health system aimed at improving health outcomes. #J-18808-Ljbffr

A global consulting firm is seeking a Senior Manager for ServiceNow consulting. In this role, you will lead technology transformation projects, manage client relationships, and develop strategies for successful engagements. Candidates should have a bachelor's degree, relevant experience in ServiceNow, strong project management skills, and the ability to develop and motivate teams. This position offers the chance to influence transformative processes and work with diverse clients. Competitive compensation is provided, reflecting the candidate's expertise. #J-18808-Ljbffr

A leading financial services company in Seattle is seeking a Tax Credits Operations expert. This role focuses on resolving customer inquiries regarding tax credits, educating small businesses, and improving processes. Ideal candidates have at least 2 years of customer-facing experience in technology or financial services. A detail-oriented, proactive problem solver is essential. The company offers competitive compensation and a collaborative workplace environment. #J-18808-Ljbffr

A leading SaaS company is seeking a Principal Engineering Manager for its Core Platform & AI Systems in Seattle. This role involves driving the technical roadmap, leading a skilled engineering team, and ensuring platform scalability and reliability. You will collaborate closely with cross-functional teams, manage mission-critical systems, and have the opportunity to shape the core technology foundation of the company. Competitive compensation and a supportive culture are part of the offer. #J-18808-Ljbffr

OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering across the full stack application services, runtimes, operating systems, network, storage, and underlying hardware. You will define architecture changes, establish rigorous methodologies and tooling, and drive deep-dive investigations that unlock meaningful gains in latency, throughput, efficiency, and cost. If you thrive at troubleshooting complex distributed environments, and mentoring teams to deliver measurable improvements, this role offers the opportunity to advance the state of the art. Qualifications Disclaimer Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Benefits Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 Responsibilities Lead the end-to-end performance architecture for critical services and platforms, setting strategy, standards, and best practices across applications, OS, network, storage, and hardware layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to service and data-plane architectures. Design and build tooling for profiling, tracing, and telemetry with clear, actionable insights. Cross-organizational leadership to ensure performance is designed-in, observable, and consistent at scale. Mentor engineers, provide technical leadership and reviews, and influence multi-year roadmap and technical standards. QualificationsRequired: Expertise in systems performance across application, OS, network, storage, and hardware. Expertise in operating system and network stack internals (Linux kernels, scheduling, memory/IO subsystems, TCP/IP). Strong software engineering background with hands-on experience with performance profiling and observability. Ability to write and reason about performant code at a low level (e.g., C, raw sockets, CPU/vector instructions, memory/cache optimization). Familiarity with high-performance IO paths; understanding of cross-region networking and latency trade-offs. BS/MS in Computer Science, Electrical/Computer Engineering, or equivalent practical experience; proven technical leadership and mentoring. Preferred: Expertise in virtualization/containers. Java performance experience: JVM/JIT/GC internals, JFR/async-profiler, and benchmarking. Low-level engineering skills in one or more of C/C++/Rust/Go, with demonstrated ability to analyze instruction-level hotspots, memory/cache behavior, and concurrency. Database or storage performance specialization (query execution, indexing, IO path optimization). #J-18808-Ljbffr

A consulting firm specializing in M&A is seeking a Senior Consultant to join their Merger & Carve‑out Services team. This position requires expertise in mergers and acquisitions along with a strong focus on technology, supporting various industries' clients. Responsibilities include managing cost models, leading technology workstreams, and mentoring junior team members. The ideal candidate has 4+ years in management consulting and is skilled in data analysis tools. Competitive compensation and comprehensive benefits are offered, including unlimited flexible time off. #J-18808-Ljbffr

A global technology company in San Francisco seeks a Principal Engineer to lead the development of AI-driven developer tools. This senior role involves architecting long-term strategies, influencing cross-functional projects, and driving significant improvements in engineering efficiency. Candidates should have over 15 years of experience in software engineering, demonstrated technical leadership, and expertise in applying AI to enhance productivity. This role offers a competitive salary in a dynamic tech environment. #J-18808-Ljbffr

A leading social media platform in Palo Alto is looking for a Technical Lead Manager in Ads Conversion Modeling. This role includes leading the User Match Prediction roadmap, developing conversion models, and partnering with various teams to drive performance. Ideal candidates have a strong software engineering background, machine learning knowledge, and 6+ years of relevant experience. The position offers a competitive salary and hybrid work flexibility. #J-18808-Ljbffr

The WSP US Advisory practice is dedicated to transforming the business of infrastructure across the transportation, buildings, energy, water, environment, and power sectors. We provide our clients with the full range of strategic planning, organizational development, economic and financial analysis and project development and delivery services supported by WSP's engineering expertise in all infrastructure markets. With changing economic conditions, evolving government priorities, aging assets and emerging technologies, clients rely on the Advisory Services team for its unique combination of infrastructure delivery expertise and management consulting leadership. We help clients develop, procure, manage, finance and invest in infrastructure assets to successfully deliver programs and projects. We are looking for a motivated individual to join our Business Transformation service area. This individual will join a group of trusted advisors in delivering business and operational solutions while helping to shape the future growth of the nation's built environment. WSP is currently initiating a search for a Lead Consultant, Advisory Services. This position is located in Seattle, WA. Your Impact Support Advisory Services projects within the company, ensuring project management, budget, work product, quality control and financial performance meet company standard Develop high quality technical and professional deliverables on projects and proposals Direct tasks for deliverables on projects and provide guidance to junior staff Perform complex qualitative and quantitative analysis Lead client meetings and develop trusted relationships Evaluate current state across people, processes and ideally technology. Recommend data driven improvements to achieve future state. Develop and drive to completion action-oriented improvement roadmaps. Translate client concerns into actionable scopes, sequences of activities and associated deliverables. Familiarity with industry standard practices, business process mapping notation and methodologies. Understanding of capital delivery processes, particularly in a transit and rail, roadways and/or power industry context. This would include moving through planning, design, procurement, construction, handover to operations. Navigate ambiguous environments and complex conversations with clients and leadership to define scope and keep the project on track. Manage project and project team, including time management and working to deadlines. Work in a matrixed environment and experience with influencing without authority. Manage scope, schedule and budget for smaller projects Contribute to thought leadership and subject matter collateral development Keep up-to-date with technical knowledge of current and emerging practices Seek opportunities to serve as mentor to junior staff Lead or significantly contribute to proposal preparation and marketing activities Proactively identify technical issues and take actions to mitigate risk Adhere to WSP's Code of Conduct and related policies and procedures. Who You Are Required Qualifications Bachelor's Degree in a relevant field. Experience in designing and implementing process improvement practices. 7 to 10 years of directly relevant experience, particularly capital delivery for transit and rail, roadways and/or power industry. Proven experience in consulting or a comparable role in developing organizational capability and performance improvement from within an organization. Strong written and oral communication skills. Strong interpersonal skills and high emotional intelligence. Hands‑on leader, collaborator, individual contributor and strong team player, depending on context. Preferred Qualifications: Proven experience in consulting or a comparable role in developing organizational capability, performance improvement and/or process improvement from within an organization. Understanding of government agency operations. Familiarity with technological solutions and tools that support automation and decision making within the public works environment. Project Management Professional (PMP) certification. WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. Compensation: Expected Salary (all locations): $102,000 - $181,720 WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law. WSP USA is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes included in any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment services for the position at hand. #J-18808-Ljbffr

Symetra has an exciting new opportunity to join us as aSenior Software Engineer II! About the role As a Senior Software Engineer II, you will build our new Partner Relationship Management system from the ground up, focusing primarily on backend development-designing the database, building REST APIs, and creating a small UI-while helping shape the architecture and early team processes. You will work mostly in Rust (experience is a big plus) and spend the majority of your time writing production code, while having a strong influence on how the product and future team growth evolves. We're looking for someone independent, skilled, and excited to take on big ownership from day one. What you will do Build our new Partner Relationship Management system from the ground up as the first engineer on the team, working closely with business leaders to shape the design, architecture, and long-term ownership. Develop backend-focused full-stack features, including database design, REST APIs, and a lightweight UI, with the majority of your time spent writing code. Help establish early engineering workflows while contributing to technical decision-making and future team hiring. Drive major technical project initiatives independently, demonstrating strong problem-solving skills and the ability to deliver high-impact work while contributing to building a diverse, well-rounded engineering team with a growth-oriented mindset. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst "If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work."- Cris H., VP Internal Sales What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $125,000 - $208,400 plus eligibility for the company annual bonus program. Who You Are: High School Diploma is required; A Bachelor's Degree or equivalent related experience preferred. Bring 5+ years of relevant experience with strong technical skills, solid engineering fundamentals, and the ability to manage and deliver high-quality work independently. Have built full systems end-to-end-including databases, APIs, and web UIs-through professional roles or personal projects, demonstrating ownership from initial design to deployment. Experience with Rust is a big plus! Excel at solving complex problems through structured analysis, creative thinking, and effective collaboration across functions. Communicate clearly with partners and leadership, showing curiosity, proactivity, and a commitment to continuous learning. Foster an inclusive, purpose-driven team culture and champion diversity, strong collaboration, and healthy cross-team relationships. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BW1 #REMOTE

Job Title - .NET Full stack Developer Experience level - 5 - 8 years JD - C#, Azure Services (AKS, KV, etc.), SQL, HTML, Java script, React

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organizationis a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa's internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates relevant technical working knowledge to understand requirements. Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance. Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Analyzes bugs for simple issues and applies debugging tools to verify assumptions. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 2+ years of experience building and pushing code into production. 2+ Experience with building backend services and APIs, including integration with distributed data systems and cloud-native architectures. 1+ years of hands-on experience with GenAI technologies - including LLMs, prompt engineering, embeddings, fine-tuning, or building RAG (Retrieval-Augmented Generation) and AI agents or agentic pipelines. Strong software engineering background with experience in Python, PyTorch, TensorFlow, or JAX. Hands-on experience with LLMs (e.g., GPT, Claude, Mistral), vector databases (e.g., FAISS, Pinecone), and orchestration tools (e.g., LangChain, LangGraph, Autogen). Deep expertise in modern backend architectures, including cloud-native development (e.g., AWS, GCP, Azure), containerization (Docker/Kubernetes), and distributed systems. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $110,700 to $171,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

About the team: Compute division focuses on building large-scale and highly available cloud infrastructure, which supports both public cloud products (like VolcEngine ECS service) and the internal products. The Compute-US team focuses on the development and research of the compute infrastructure platform. Responsibilities * Lead the design and prototype of key technologies or products. * Research and follow trends from industry companies, open-source communities and academia. * Review design and implementation and ensure it is aligned with long term vision and roadmap. * Communicate and coordinate with partner teams to deliver projects on time with high quality.Minimum Qualifications * BS or above degree in Computer Science or related technical field or equivalent practical experience. * 5+ years experience of AI and AI Infra related projects. * 3+ years experience as a tech lead. Preferred Qualifications * Deep understanding of cloud infrastructure or AI infrastructure. * Good communication, self-motivation, engineering practice, and working collaboratively in cross-functional teams. * Familiar with at least two of the areas below: * GPU Infra (GPU cluster management, job scheduling, collective communication libraries, etc) * LLM Inference engines, including performance optimizations and cost optimizations. * Machine learning frameworks such as PyTorch or other frameworks. * AI Infra hardware, including next-gen CPU/GPU, training/inference server platforms, data center infra, etc.

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Note: Client is willing to Provide the Re-location Assistance. Role: Technology Lead - Java/J2EE/Microservices Duration: Full TIme Location: Tukwila, WA Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in IT. Preferred At least 2 years of hands-on Software Development experience in Java/J2EE platform • At least 1 year of experience working in Micro Services based architecture. • Knowledge in Pivotal Cloud Foundry (PCF), No SQL (MongoDB) is a plus • Knowledge on at least one Relational Databases and ORM technologies • Experience in designing and developing web/Data Warehouse applications. • Good working knowledge of OO concepts, Design Patterns, UML. • Experience in working in Agile and Iterative Development Methodologies • Experience with continuous integration and build tools such as Ant, Maven, Jenkins, etc. • Experience with Red hat Linux, Unix or Windows operating systems • Experience with application performance tuning, debugging and troubleshooting • Experience in working with Geo-diversified teams • Excellent Oral and Written communication skills, Customer Interfacing Skills and Documentation Skills • Ability to communicate complex ideas to technical and non-technical audience • Participate & drive requirements discussion with end-users/customers • Guide the development team • Document requirements • Develop UI wireframes • Design and Development of system • Create Test Plans • Perform Functional Testing including regression testing • Prepare build and deployments scripts • Deployment, Implementation and Post-production support • At least 2 years of experience in software development life cycle. • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

A leading digital entertainment company in Seattle seeks a Senior Content Acquisition & Partnerships Manager. This role focuses on managing relationships with content providers and driving growth for Prime Video subscriptions. The ideal candidate will have 5+ years in business agreements, a strong background in strategy, and excellent relationship-building skills. Competitive compensation and a collaborative team environment await you. #J-18808-Ljbffr

A leading financial technology company in Seattle is seeking a Senior Product Design Lead for the Payments & Risk Platform. This role requires extensive product design experience and the ability to craft seamless financial workflows. You will collaborate with cross-functional teams, elevate design quality, and mentor junior designers. Candidates should have a strong portfolio, excellent systems thinking skills, and a passion for empowering small businesses through technology. The position offers competitive compensation and a hybrid working model. #J-18808-Ljbffr

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Enterprise Service Management Transformation - Senior Manager - Tech Consulting - Open Location In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You will lead ServiceNow Transformation teams in a rapidly growing area of the business. It is a client facing role, in which you will have opportunities to showcase your ability to not only motivate and develop teams but also establish and maintain client relationships. You will have an opportunity to grow your consulting, technical and team leadership skills, as well as build relationships and obtain experiences that will define your career. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of technology solutions and infrastructure. Your key responsibilities As a Senior Manager, you will play a pivotal role in the effective management and delivery of complex processes, solutions, and projects. You will navigate operational and organizational dynamics while maintaining a strong focus on quality and risk management. This position offers a unique opportunity to develop your leadership skills and expand your professional network. Key responsibilities include: Leading engagement delivery and managing client relationships on a daily basis. Accountable for program/project management, ensuring that all objectives are met. Developing resource plans and budgets for engagements, managing engagement economics effectively. Skills and attributes for success Here, you will serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to transform a clients' enterprise or Global Business Service (GBS) or Enterprise Service Management (ESM) capabilities with ServiceNow or evaluating how AI can streamline service delivery. Wherever you find yourself, you will be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. To thrive in this role, you will need a blend of technical expertise and strong interpersonal skills. The following attributes will make a significant impact: Ability to drive and support sales activities along-side EY pursuit teams demonstrating how EY's services can solve a clients business challenges - this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations. Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures. Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases. Ability to manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources including offshore resources (e.g., consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact-based decisions and resolve conflicts. Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non-IT), including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps. Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to create high quality deliverables and project artifacts. To qualify for the role you must have Bachelor's degree required (4-year degree); Master's degree preferred. Typically, no less than 5 - 7 years relevant experience in ServiceNow implementation experience. 5 - 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery. ServiceNow Certified Implementation Specialist - Customer Service Management. ServiceNow Certified Implementation Specialist - Field Service Management. Excellent consulting and interpersonal skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise. Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture. Experience leading teams and supervising others. A driver's license valid in the U.S (United States). Ability to travel to meet client needs (up to 60%). Ideally, you will also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus. Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower). What we look for We are interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways to nurture growth. You will also need excellent communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds. If you are ready to take ownership of a team that is poised to take the industry by storm, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description As a New College Graduate Software Engineer at Visa, you will join one of our technology organizations, working on impactful projects that power the future of digital payments. Your specific assignment will be based on your skills, interests, and team needs, giving you the opportunity to learn, grow, and contribute from day one. Some job duties and projects could include: Write optimized, secure and scalable code that also follows best practices such as unit testing and peer reviews. Formulate creative solutions to solve problems that meet the objectives of both the product roadmap and technology roadmap. Participate in and develop end-to-end technology solutions that solve our business needs. Work closely with multiple stakeholders in a cross-functional organization within an Agile environment. Troubleshoot and debug software applications, identifying root causes and implementing effective solutions Contribute to the design and architecture of systems that meet high availability, performance, and security requirements Build and improve internal tools to enhance developer productivity and system monitoring Remember, at Visa, we see our employees as our most valuable asset and we are excited to support and witness your growth within our organization. Qualifications Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating May 2025 - August 2026. Preferred Qualifications Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, Python, Javascript, HTML, Golang Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, Ruby, and more Experience with front-end frameworks including, but not limited to, Angular, React, Vuejs, etc. Knowledge or Experience using Gen AI tools (GPT, Copilot, OpenAI, Gemini, etc.) Exposure to emerging and cloud technologies: Familiarity with AWS, MySQL, PowerBI Exposure or experience in fine-tuning, integrating LLM(e.g., GPT, LLaMA) Knowledge of prompt engineering and scalable LLM architectures Knowledge or experience with ML models with MLOps activities Familiarity with software testing principles Solid understanding of software engineering concepts and methodologies Document process, designs, test results, and analysis Lead root cause analysis and track defect resolution to completion Review and provide feedback on development code, test designs and test cases Communicate status frequently to project stakeholders Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment. The ability to take on challenges and address problems head-on Strong ability to collaborate Highly driven, resourceful and results oriented Good team player and excellent interpersonal skills Good analytical and problem-solving skills Demonstrated ability to lead and navigate through ambiguity Additional Information U.S. APPLICANTS ONLY:The estimated salary for a new hire into this position is $108,000 USD which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Authorization:Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. Work Hours:Varies upon the needs of the department. This is a hybrid position:Expectation of days in office will be confirmed by your hiring manager. Travel Requirements:This position requires travel5-10% of the time. Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.