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Lead technologist/manager skills for your resume and career

Updated January 8, 2025
7 min read
Below we've compiled a list of the most critical lead technologist/manager skills. We ranked the top skills for lead technologist/managers based on the percentage of resumes they appeared on. For example, 12.9% of lead technologist/manager resumes contained hr as a skill. Continue reading to find out what skills a lead technologist/manager needs to be successful in the workplace.

15 lead technologist/manager skills for your resume and career

1. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how lead technologist/managers use hr:
  • Back up HR duties, payroll, benefits, employee counseling, employee write-ups, lay-offs.
  • Performed staff management functions (Performance Management, HR Functions, Team building).

2. BI

Here's how lead technologist/managers use bi:
  • Involved in end-to-end development OBIA (Case Management) BI Dashboards/ reporting projects.
  • Initiated Enterprise wide Oracle BI Reporting system.

3. Architecture

Here's how lead technologist/managers use architecture:
  • Developed enterprise network architecture, including the evaluation and testing of equipment and services.
  • Worked on the company coding and architecture guidelines and recommendations for web applications.

4. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how lead technologist/managers use infrastructure:
  • Evaluated and audited infrastructure utilization to ensure compliance with licensing requirements, government regulations, organization and industry requirements.
  • Facilitated various cross functional departments to satisfy security requirements in a unique infrastructure design.

5. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how lead technologist/managers use java:
  • Involved in development of Presentation layer screens using JSP, HTML, DHTML, CSS and performed validations using Java Script.
  • Used Java collections frame work API's to write custom scripts for Load Runner.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how lead technologist/managers use crm:
  • Advised business units in CRM capabilities related to integration of the future state CRM system with in-house legacy marketing systems.
  • Integrated credit card processing capabilities with CRM system and implemented back-end bank reconciliation processes, increasing revenue and cash flow.

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7. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how lead technologist/managers use technical support:
  • Directed day-to-day department operations, providing technical support to customers and associates under my supervision.
  • Manage technical support requests and ensure timely resolution for all customer incidents.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lead technologist/managers use customer service:
  • Create repeat and referral business by ensuring customer satisfaction through excellent customer service skills, quickly diagnosing and repairing vehicles.
  • Provided customer service and performed hardware and software repairs and virus remediation for residential and small businesses.

9. Web Application

Here's how lead technologist/managers use web application:
  • Integrated Google Checkout, PayPal and Authorize.NET payment gateways into several web applications.
  • Integrated Facebook and Twitter into several web applications.

10. Emerging Technologies

Here's how lead technologist/managers use emerging technologies:
  • Research and implement current and emerging technologies for Mary Kay Inc. global data centers.
  • Advised on emerging technologies, implementation practices and specific software/hardware/resources required for internal division needs, with consideration for budget constraints.

11. SOA

Here's how lead technologist/managers use soa:
  • Promoted general guidelines and validated during various EAI project for unified SOA and EDA implementation.
  • Implemented the SOA Approval Work flows and Configured the Request based provisioning.

12. Surgical Procedures

Surgical procedures include the list of tasks that are done while doing surgery. Usually, a surgical procedure involves an incision with instruments, performed to repair damage or heal the disease in a living body. Surgical procedures are performed by trained individuals such as surgeons, doctors, and nurses.

Here's how lead technologist/managers use surgical procedures:
  • Treat patients, assist in medical or surgical procedures such as irrigating wounds, medication, cleansing wounds and bandaging.
  • Improved patients experience by providing information on what to expect before and after surgical procedures.

13. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how lead technologist/managers use linux:
  • Planned and managed Microsoft Windows 7, Linux server hardware configuration, installation, testing, patching and upgrades.
  • Load testing, and performance tuning at DB connection pool, MySQL, and Linux level.

14. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how lead technologist/managers use qa:
  • Hired / built team, established procedures(CM, QA, Development) and introduced SCRUM.
  • Participated in creating drawings, Manufacturing and QA procedures.

15. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how lead technologist/managers use os:
  • Performed diagnostic tests, in-store PC repair, software installation, OS upgrades, and hardware upgrades.
  • Handled Apple mobile device repairs (LCD, OS imaging, component repair i.e.
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List of lead technologist/manager skills to add to your resume

Lead technologist/manager skills

The most important skills for a lead technologist/manager resume and required skills for a lead technologist/manager to have include:

  • HR
  • BI
  • Architecture
  • Infrastructure
  • Java
  • CRM
  • Technical Support
  • Customer Service
  • Web Application
  • Emerging Technologies
  • SOA
  • Surgical Procedures
  • Linux
  • QA
  • OS
  • Customer Issues
  • ETL
  • Unix
  • API
  • Troubleshoot
  • Spring Framework
  • Technical Expertise
  • Jenkins
  • HTML
  • Windows XP
  • IP
  • SQL Server
  • PC
  • Jira
  • C++
  • XML
  • MVC
  • PL/SQL
  • Android
  • Preventative Maintenance
  • SME
  • CSS
  • Code Reviews
  • Technical Issues
  • HVAC
  • JQuery

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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