A lead teller maintains a cash drawer, balances and audits the cash drawer according to policy and schedule. They supervise other bank tellers and their cash drawers, search for the cause of an overage or shortage when a teller's drawer doesn't balance correctly, motivates the other bank teller's to remain friendly and professional at all times, trains new tellers in bank practice, and procedures, handles upset or irate customers, provides access to the vault and safety deposit boxes, replenishes and troubleshoots ATM machines, carries money to the vault and audits the vault regularly with the help of a second employee, relays information to bank officials and creates reports at the end of each shift for reference.
A lead teller demonstrates supervisory skills and the ability to manage others fairly. They possess the ability to motivate other tellers when they are not meeting their goals, have the ability to stay professional at all times, display responsibility and initiative by reporting for duty on time during each scheduled shift.
On average, they earn $30,203 per year, that's $14.52 per hour. They require a bachelor's degree in any field but especially finance or business. It is impossible to become one with only a high school diploma.
There is more than meets the eye when it comes to being a Lead Teller. For example, did you know that they make an average of $19.74 an hour? That's $41,068 a year!
Between 2018 and 2028, the career is expected to grow -12% and produce -57,800 job opportunities across the U.S.
There are certain skills that many Lead Tellers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Detail oriented and Math skills.
If you're interested in becoming a Lead Teller, one of the first things to consider is how much education you need. We've determined that 43.7% of Lead Tellers have a bachelor's degree. In terms of higher education levels, we found that 3.0% of Lead Tellers have master's degrees. Even though some Lead Tellers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Lead Teller. When we researched the most common majors for a Lead Teller, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Lead Teller resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Lead Teller. In fact, many Lead Teller jobs require experience in a role such as Teller. Meanwhile, many Lead Tellers also have previous career experience in roles such as Cashier or Sales Associate.