Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a creative, highly talented, and motivated Surface Transportation Group Leader for immediate employment in the Meridian / Boise office. Responsibilities will include the oversight and management of active project and program tasks and teams, business development, and support for other Transportation projects, programs, and pursuits. Projects may include planning, preliminary engineering, final engineering, construction support services and program management for transportation or infrastructure projects for a range of active and prospective clients. The projects and programs will involve various market sectors including but not limited to surface transportation, transit, rail, bridges and structures, utilities, and misc. facilities.
The responsibilities of this position include, but are not limited to:
Formulate and execute project opportunity capture strategies, including teaming and positioning for strategic pursuits and identification of required staff resources to win and effectively deliver projects and programs
Establish relationships with both external and internal clients
Be a visible leader and trusted advisor to clients by promoting AECOM's values both internally and externally
Proven track record with client account management, project pursuit execution, and engineering staff development
Provides management and guidance to staff, enforces company and project policies, and serves as a primary liaison between AECOM and clients and stakeholders.
Manage and mentor staff to facilitate effective project and program delivery and to promote staff development.
Responsible for administering projects and programs from inception through contract closeout, including establishing specific objectives and policies, adherence to the scope, schedule and budget, risk management, and change management.
Demonstrated analytical skills, technical skills, and communication (oral and written) skills
Business Development including prospecting and proposal development with established relationships with local clients· including ITD and local agency specifications, policies, and procedures.
Approves and signs off on work.
Provides technical expertise for studies and design efforts.
Presents complex technical solutions to clients.
Performs quality control reviews of work developed by others.
Participates in development of technical proposals.
Strong technical resource to serve as technical advisor.
Provides specialized technical input to studies and design for staff's specific area of expertise.
Ability to lead and manage a Project.
Ability to lead and manage a Team.
Excellent people management skills
Develops study and design procedures to facilitate high-quality cost-effective work by others.
Participates in interdisciplinary review of project deliverables.
Uses expertise in all steps of completing discipline components of PA/ED and PS&E package.
Prepares technical specification sections.
Provides input to the development of engineering budget and schedule to meet requirements.
Qualifications
Minimum Requirements:
* BA/BS + 10 years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
Preferred Qualifications:
Bachelor's degree in Civil/Transportation Engineering
Professional Engineer in the State of Idaho or ability to obtain one within 6 months
15+ years of progressive experience designing and delivering projects
5 years' experience with proposal and business development, client presentations and relationship development
Project Management experience in transportation projects
Ability to proactively communicate and lead department staff
Established relationships with local clients: 10+ years of experience and familiarity with Idaho Transportation Department (ITD) and ID Counties including local agency specifications, policies, and procedures
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$85k-130k yearly est. 8d ago
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Procurement Lead
Rosendin Electric 4.8
Leader job in Boise, ID
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The Procurement Team Lead will manage a work group responsible for the procurement of engineered equipment, commodities, permanent plant materials, and small tools and supplies. This position is a ‘working manager' role that will execute contractual obligations while providing oversight, support, and mentorship to Procurement Agents and Sr. Procurement Agents.
WHAT YOU'LL DO:
Monitor, evaluate, and mentor working team on meeting or exceeding performance goals and expectations.
Ensure team is complying with procurement policies and procedures and is in strict adherence to documentation requirements.
Oversee and plan all aspects of procurement from pre-bid closeout.
Effectively manage people and projects within assigned Region to pursue cost savings opportunities, while implementing and adhering to process standardization efficiencies.
Provide coaching and mentoring to staff personnel as required and provide performance evaluation input to Regional Procurement Manager.
Support estimating department by contacting suppliers for budgetary quotations for materials and equipment in the preparation of bids.
Represent company in contracts and formulating policies with suppliers.
Negotiate terms and conditions with equipment and material, while consulting with corporate attorneys and senior management project and risk while commercial competitiveness.
Monitor and oversee execution of the competitive bid process via Request for Proposals (RFP) or Request for Quotes (RFQ) for their team.
Responsible for the qualification and evaluation process for suppliers of materials and equipment.
Lead aggregated sourcing events across regions as needed to drive procurement value on behalf of Rosendin Electric (REI).
Collaborate with the Center of Excellence on larger category strategy initiatives geared toward increasing REI margin and enhancing process efficiencies.
Review all internal/external metrics for our suppliers, procurement, and operations to ensure targets are being met, and engage with Regional Procurement Manager to identify the root cause and mitigation actions to address any deficiency gaps.
Ensure recommended awards are in accordance with the approved decision model and Delegation of Authority to ensure adherence to procurement policies and procedures.
Ensure that mutually beneficial relationships are in place with suppliers through Supplier Relationship Management (SRM).
Provide feedback assist in analyzing market and delivery systems assess present and future material availability.
Communicate and enforce procurement policies and procedures.
Responsible for projections financial planning,delivery schedules and procurement reporting.
Responsible for the development and review of all procurement analytics, reporting and deliverables.
Oversee the development and implementation of procurement and contract management instructions, policies, and procedures.
Oversee the projections, financial planning, delivery schedules and reporting.
Review materials for accuracy upon receipt, and oversee material review process. Enter documentation into purchasing system.
Review and approve invoices.with vendor and A/P resolve invoice problems.
Oversee the development and use of 3rd-party Non-Disclosure Agreements (NDA).
Oversee the return material ensure proper and timely credit to the project
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on scope requirements and customer demands throughout the corporation.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Thorough of electrical and construction
Working of and accounting.
Ability to delegate work effectively and balance the dual role of overseeing people and projects while performing in a working manager role.
Excellent and interpersonal skills.
Must exhibit supervisory skills and demonstrate the ability to mentor Procurement Agents and Sr. Procurement Agents.
Must able work with supervision
Proficient in a and Microsoft(Outlook,Word,etc.);
Ability and tasks, as necessary.
Ability to adapt to and support ongoing process improvement initiatives.
Ability work pressure and adapt requirements a positive
Effective oral and written communication skills as required for position.
Ability be self motivated, proactive and an effective team player.
Ability effectively and professionally all of employees, management and staff alike, vendors, clients, and others.
WHAT YOU BRING TO US:
Bachelor's Degree
Minimum 5 years' electrical procurement experience.
Combination of education, training, and relevant experience.
TRAVEL:
Up to 10%
WORKING CONDITIONS:
General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
Noise level is usually low to medium; it can be loud on the jobsite.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Occasional lifting of up to 30 lbs.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401K
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$86k-116k yearly est. Auto-Apply 60d+ ago
Client Services Team Lead
Clearwater Analytics, Ltd.
Leader job in Boise, ID
Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning.
They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success.
Responsibilities:
Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required.
Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team.
Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition.
Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues.
Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes.
Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations.
Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.).
Required Skills:
Familiarity with insurance and/or investment management market concepts a plus.
Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences.
Microsoft Excel (VLookUp, SUMIF, Pivot Tables, VBA, etc.).
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field.
7+ years of directly applicable experience (reconciliation, accounting, or finance).
2+ years demonstrated success in a people manager role.
Experience delivering measurable KPIs weekly and monthly in prior roles.
Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.
$48k-99k yearly est. Auto-Apply 14d ago
Lead Value Realization Leader
UKG 4.6
Leader job in Boise, ID
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities :**
Strategy Execution & Alignment
- Translate enterprise and ESE product strategies into executable, outcome-focused roadmaps tied to business objectives.
- Connect projects and initiatives to the company's overarching strategy and align cross-functional teams on priorities, trade-offs, and dependencies.
- Partner with business and ESE product leaders to define clear value targets and success measures for every initiative.
Value Realization & Impact Tracking
- Manage the entire lifecycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience).
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence
- Serve as a trusted advisor to executives and initiative sponsors.
- Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes.
- Communicate progress through business storytelling and outcome-based narratives.
Change Leadership & Talent Development
- Lead organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You**
**Basic Qualifications : **
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 8+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) initiatives.
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field.
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Familiarity with delivering digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management).
- Certification such as PMP, PgMP, PMI-ACP, CSM, or LPM.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools.
- Agile coach experience a plus.
**Core Competencies:**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures:**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $115,100 to $155,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$115.1k-155k yearly 11d ago
Pega BPM Lead
Tata Consulting Services 4.3
Leader job in Boise, ID
* Develop workflows, UI components, and business rules within the Pega platform. responsible for designing scalable technical solutions to meet business requirements. * Techno Functional Consultant to lead Sustainment of Pega BPM (business process management ) Platform
* Engage with business stakeholders to understand production issues, enhancement request and analyze business requirements.
* Lead triaging and root cause analysis for production incidents, work with cross functional teams for end to end resolution.
* Prioritize and plan enhancements based on business impact and SLA commitments.
* Provide technical guidance Review solution approaches, ensuring alignment with Pega best practices and guardrails
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-RJ2
Salary Range-$130,000-$145,000 a year
$130k-145k yearly 15d ago
Studio Leader
Life Time Fitness
Leader job in Eagle, ID
This individual is the business owner of 2-4 in-center businesses (Studio, Cycle, Yoga, and/or Signature Group Training) and manages the applicable teams of performers and coaches. This individual should exemplify the skills of finding, retaining, and developing best in class performers and coaches, managing department goals and budgets, delivering best "branded" programs, driving and contributing to overall club performance, and building communities.
Job Duties and Responsibilities
* Scouts talent, owns candidate interviews, and manages the onboarding of new hires by assisting with new hire task completion
* Provides team of direct reports with timely and clear support and performance management, including by explaining and enforcing company policies, protocols, and expectations, providing timely and clear feedback regarding performance and short and long-term development opportunities and strengths, and identifying and sharing tools to help them improve performance as needed
* Optimizes effectiveness of cross functional teams, including by working with other club and company leaders on club-specific and company initiatives and business goals, and by identifying and reinforcing common goals across in-center businesses and company offerings
* Develops positive relationships with members, team members, and direct reports while building communities
* Optimizes and manages the working schedules of direct reports, and the class schedules of club Studio, Cycle, Yoga, and/or Signature Group Training offerings
* Stays up-to-date on market and related industry developments and best practices
* Manages a budget, and delivers on company and club-specific business goals, including those related to target participation expectations, schedule optimization, and performance goals
* Teaches 4 classes/week in order to assess and modify Life Time's class offerings and schedules as needed, observe industry and market updates, obtain and act on member feedback, and deliver department results at or above Life Time's expectations.
Position Requirements
* National Group Fitness and/or Yoga Certification
* Fitness and Nutrition Certification
* 2 or more years of leadership or managerial work
* Proven successful collaboration with team members
* Proven background in building high performing teams, with the ability to mentor and cultivate the career path of team members
* Familiar with managing a budget and staff and offering schedules
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$44k-94k yearly est. Auto-Apply 16d ago
Lead, Operations Shared Services
Paylocity 4.3
Leader job in Meridian, ID
At Paylocity, we create software that makes companies - especially their HR teams - better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture - all putting us in a category of our own. Join us and learn what makes us unique!
We're a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions - enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work.
We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients' transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.
In-Office: This is a 100% in-office role based at our Meridian, ID; Schaumburg, IL; or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Lead, Operations Shared Services (internally known as Lead Implementation Shared Services Ops) will provide leadership, coaching, training and mentoring to team members to ensure all critical aspects of the job are met appropriately. The Team Lead will provide feedback to team members on areas of improvement and identify areas of success. The Team Lead is instrumental in assisting Implementation Managers by providing feedback on staff performance, system and personnel issues, and to identify actions to be taken to improve departmental and implementation success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Supervision of the operations for their designated team
* Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members
* Provide training and assist with coaching and development of new and existing team members
* Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
* Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
* Developing and collaborating with management on best practices and ways to improve the team's performance
* Handling escalated client/departmental issues and deciding what, if anything, to do or offer to achieve resolution
* Take appropriate action on employee issues related to job performance and professional conduct, with assistance from and in collaboration with the Managers
* Conduct quality assessments and evaluations; meet weekly with teams to review assignments and performance metrics
* Provide resolution and assistance to clients who have escalated concerns. This will require communication with other members of Paylocity leadership including Executives and C Level Client contacts
* Identify areas of improvement and make recommendations for supplemental training for team members
* Lead and facilitate training for new and existing team members
* Create, update and maintain new and existing training and reference documentation
* Act as technical resource to team members and answer inquiries as needed
* Manage incoming workload via queue monitoring, organization, and communication with
* Implementation Managers, Team Leads, Consultants and Data Conversion
* Update Tools and internal training documentation as necessary
* All other duties as assigned
Education and Experience
* Minimum three years experience in Payroll Implementation required
* Bachelor's degree preferred or equivalent experience
* Previous Implementation and/or Implementation internal support experience is strongly recommended
* Previous management experience a plus
* Previous experience and understanding of Paylocity's tools preferred
* Ability to mentor/coach peers
* Strong problem solving/analytical ability
* Proficiency in MS office with strong Excel skills
* Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $60,000-80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab
$60k-80k yearly 15d ago
Operations Supervisor
Medspeed 4.2
Leader job in Meridian, ID
Monday-Friday 6 AM - 2 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact. Our Operations Supervisor role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives. How you Will Contribute:
•Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
•Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
•Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
•Ensure accuracy and ongoing system maintenance of route, client and variable stop data
•Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
•Assist operations team with projects to improve operational efficiency and service quality
•All other job-related duties as assigned
•Work to promote MedSpeed team culture Skills for Success:
•Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field
•1-3 years of progressive business experience preferred
•Successful experience applying quality management principles
•Strong project management skills
•Excellent written and oral communication, strong interpersonal skills•Strong customer relation skills, demonstrated ability to interact with key decision makers
•Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
•Collaborative work style, able to work well within and across departments
•Result & action oriented with a sense of urgency
•Rational thinker with the ability to excel in stressful situations
•Demonstrated leadership ability
•Strong computer skills, Microsoft Office Suite proficiency
Our Commitment to You:
MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at ****************
As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws.
MedSpeed is an Equal Opportunity Employer #INDSP
$44k-70k yearly est. Auto-Apply 39d ago
Branch Operations Lead - Boise/Meridian/Nampa, Idaho - Idaho
Jpmorgan Chase & Co 4.8
Leader job in Meridian, ID
JobID: 210696880 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
* You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
* You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
* You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
* You have 1+ years of retail banking experience.
* You have a high school degree, GED, or foreign equivalent.
* You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
* You have 6+ months of Associate Banker (Teller) experience.
* You have a college degree or military equivalent.
Training and Travel Requirement
* You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
* You'll need to be able to travel as required for in-person training and meetings.
$101k-135k yearly est. Auto-Apply 23d ago
Senior Global Trade Controls Lead
Western Digital 4.4
Leader job in Boise, ID
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
+ High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation.
+ Responsible for customs and trade operations support in United States and International locations
+ Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders.
+ Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations.
+ Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations.
+ The job entails managing and executing on both operational tasks and problem-solving, as situations arise.
+ Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations.
+ Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement.
+ Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly.
+ Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures.
+ Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders.
+ Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management
+ Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes.
+ Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance
+ Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners.
+ Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business.
+ Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables.
+ Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements.
+ Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives
**Qualifications**
+ Licensed Customs Broker Certification required.
+ Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, licensing, and sanctions
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Being informed on current on global trade developments and work to identify savings opportunities and compliance improvements
+ Excellent team leader with great organizational skills, strong motivation to succeed, and ability to cultivate strong internal and external relationships
+ Flexibility to work with colleagues around the world, foreign language capabilities a plus
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls and similar organizations in other countries
+ Experience managing/supervising teams
+ Strong analytical and communication skills
+ Able to successfully execute multiple projects from start to finish
+ Bachelor's/Master's degree
+ Knowledge of Global Trade Management system is a definite plus
+ Is a proven Trusted Partner who exuberates authenticity, empathy, integrity, accountability, and professional ethics.
+ Communicates effectively
+ Invests in the team and relationship with stakeholders
+ Encourages collaboration cross functionally, culturally and countries
+ Creates a respective and safe environment
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 4/13/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application
$115k-154k yearly est. 7d ago
Area Business Lead, CNS - Salt Lake City, UT
Otsuka America Pharmaceutical Inc. 4.9
Leader job in Boise, ID
Otsuka America Pharmaceutical, Inc. customer engagement approach is designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment. This model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps.
The Area Business Lead will report to the respective Sr. Business Director (SBD) and be grouped into a regional area. The SBDs have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs.
**Purpose**
The Area Business Lead will provide strategic leadership and direction to cross-functional peers, guiding the development and execution of a robust ecosystem business plan. This role is accountable for orchestrating engagement with key systems of care to drive collaborative value creation for Otsuka, its customers, and the patients they serve.
****
+ Collaborate with the ecosystem cross-functional team to develop and execute the ecosystem strategy to enhance customer satisfaction, improve patient outcomes, and create business opportunities for Otsuka.
+ Develop and drive the ecosystem commercial strategy.
+ Lead a team of Neuroscience Specialists within an ecosystem to drive appropriate clinical demand and improve patient and customer experiences.
+ Execute and adapt the regional/ecosystem plan to achieve patient-centric objectives, KPIs, and performance targets.
+ Continuously scan the industry and broader commercial environment to identify best practices in the healthcare ecosystem and integrate them into Otsuka through innovative account management processes.
+ Consolidate insights gathered from the field force and other sources (e.g., analytics) to inform regional business plans.
+ Coach Neuroscience Specialists to shape customer plans based on market dynamics to address customer needs and deliver performance against Neuroscience Specialists and ecosystem KPIs.
+ Collaborate with ecosystem partners to develop and execute customer engagement strategies and initiatives, gaining insights and perspectives through strong external customer interaction, primary and secondary market research, and field organization.
+ Build, maintain, and leverage networks and relationships in the complex healthcare ecosystem to gain insight into customer needs and priorities and contribute to improved customer, patient, and business outcomes.
+ Partner with senior customers (e.g., leaders in IDNs) within the ecosystem by improving and maintaining ongoing relationships and establishing patient-centric platforms for strategic partnership.
+ Understand the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and improved quality of care by building, maintaining, and leveraging networks and relationships in the healthcare ecosystem and co-creating solutions with customers.
+ Collaborate across ecosystem roles in support of shared patient-centric and customer engagement quality goals, including customizing local field deployment based on local needs and developing ecosystem strategic plans and KPIs.
+ Integrate, synthesize, and harness knowledge from established relationships to develop a deep understanding of the ecosystem and effectively influence the system to deliver improved patient outcomes.
+ Conduct business to the highest ethical and professional standards, consistent with Otsuka guidelines and policies, ensuring compliance with regulatory standards in all communications and activities.
+ Drive a high-performance, patient-centric, highly engaged culture within the ecosystem.
+ Create and foster a culture that is collaborative and customer-centric to ensure solutions are designed to continuously enhance customer engagement, satisfaction, and improved patient outcomes.
+ Provide adaptive leadership and coaching to the team to support, motivate, and enable them to successfully deliver the business plan and priorities.
+ Ensure that the sales goals and forecasts for the region are consistent with the organization's long-range strategic objectives.
+ Lead business analysis to identify and recommend strategic opportunities to maximize business results, incorporating input and ideas from across Otsuka.
+ Track the ecosystem customer experience, both formally and informally, and use this information to enhance customer engagement and strategy.
+ Foster a cross-functional account environment that is collaborative and customer-centric to engage the customer as solution partners across the portfolio.
**Experience &** **Qualifications**
+ Bachelor's degree; MBA or other related graduate degree preferred.
+ Previous experience leading account managers or alliance/partnership managers, including developing and implementing account plans, contracting for various health ecosystem players (e.g., health system or hospital), is required.
+ Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) is a plus.
+ Ability to work in an ambiguous environment undergoing transformation is a strong plus.
+ Proven track record in coaching, training, and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets, and other responsibilities.
+ Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals.
+ Demonstration of in-depth knowledge of strategy development, including contracting strategy, administration, and pull-through is a strong plus.
+ Previous field sales management and/or marketing experience in the Neuroscience or Nephrology market, or related industry is preferred.
+ Strong understanding of healthcare compliance, legal, and regulatory landscape.
\#LI-Remote
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $157,700.00 - Maximum $235,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$157.7k yearly 12d ago
Lead Glazier
Glass Doctor-Norcross
Leader job in Meridian, ID
Lead Glazing Technician wanted. Glass Doctor of SW Idaho, we specialize in all things glass. Do you want a job, or do you want a career? Benefits include, but not limited to: Weekly Pay Paid Time Off (PTO) Flexible Hours and Scheduling Work/Life Balance Great Company Culture
Strong Core Values
Coaching and Training
Specific Responsibilities:
* Ensure Safety remains a top priority.
* Cut flat glass and mirrors according to specified dimensions and patterns.
* Accurately read tape measures and levels.
* Measurement and Installation of Insulated Glass Units (IGU's)
* Measure and install heavy glass showers.
* Store Front installation and repair.
* Complete invoices, work orders, and measurement sheets via a tablet-based technology.
* Make it fun!!
Job Requirements:
* Prior experience in the Flat Glass Industry required.
* Physical ability to lift heavy objects.
* Proficiency in the ability to read a tape measurer.
* Excellent Communication and Problem-Solving skills.
* Professional appearance and personality.
Glass Doctor of SW Idaho is part of the Glass Doctor network of more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
We call our Installers and Technicians, Specialists, because we are a cut above the rest. We are always looking for people with the right stuff to be a part of our team.
The Lead Flat Glass Specialist is the key member of our Flat Glass team and is responsible for the quality and efficient installation and repair of flat glass, insulated glass units, and showers. Leading other Glazing Technicians by example and exemplifying our code of values, showing respect and courtesy to all customers and employees.
If you are Self-Motivated, Thrive in Fast Moving Environments, have a Mechanical Background, with proven Communication and Problem-Solving skills, this is an opportunity to lead a team of trained professionals and advance your career.
Residential and Commercial Installers must have a valid driver's license.
$30.00 and up per hour based on experience.
Benefits:
Paid Time Off (PTO)
PTO for major holidays.
Performance-based bonuses is in addition to the hourly rate.
We are a company that puts our employees first with room for advancement opportunities as the business grows as well as career training.
We look forward to hearing from you.
So, do you want a Career?
Position also known as: Flat Glass Installer, Flat Glass Technician, Glazer, Glazing Technician Shower Technician
$30 hourly 60d+ ago
Enterprise - Anaplan Business Planning Leader
Slalom 4.6
Leader job in Boise, ID
Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Anaplan Consultants work in partnership with our clients to ensure maximum value out of their Anaplan investment. Anaplan consultants serve as subject matter experts in a variety of strategic and high-impact projects, guiding clients and transform the way they plan and report across their business and collaborate across functions. We are a diverse team of innovators, experts, and technologists who create a lasting impact for our clients.
What You'll Do
* Collaborate closely with business leaders to drive sales, recruiting, account management, consulting, and operational excellence across the practice
* Help grow our Business Planning practice, with a particular focus on go to market solutions
* Bring a business-first lens to every conversation, driving impactful, tech-enabled outcomes that elevate our clients' competitive edge
* Serve as the SME or Engagement lead for large-scale connected planning solutions
* Drive innovation and performance through a team-based approach that values output, ownership, and employee wellbeing
* Lead and manage project risk-including planning, budgeting, deliverables, and executive-level alignment
* Deepen Slalom's presence in the market by developing proposals, SOWs, and strategies to grow our footprint within existing accounts
* Provide technical and architectural guidance on Anaplan and/or Pigment to both clients and Slalom team members
* Be a mentor and thought leader, regularly recommending emerging technologies and tools that align with client goals and future-state data strategies
* Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team
* Embody Slalom's core values and culture, bringing authenticity, curiosity, and care into every interaction
* Up to 30% travel depending on client needs
What You'll Bring
* 8+ years of experience delivering technology solutions, with a strong focus on business planning applications
* 5+ years in consulting, including a proven track record of growing client relationships and winning new business
* History of successful Anaplan or Pigment project delivery in a leadership role (Workstream or Engagement Lead)
* Subject matter expertise in planning and modeling for Supply Chain, Retail, Finance, Workforce Planning and/or Sales Performance Management
* Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy (Agile methodology preferable)
* Superb written and oral communication skills
* Penchant for service excellence and a collaborative style
* Passion for business analytics, modeling and planning
* Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
* Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Principal: $165,000-$205,000
* Senior Principal: $190,000-$235,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Principal: $151,000-$188,000
* Senior Principal: $174,000-$216,000
* All other locations:
* Principal: $139,000-$172,000
* Senior Principal: $159,000-$198,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 20, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$190k-235k yearly Easy Apply 31d ago
Plant Leader
Fiberon 4.1
Leader job in Meridian, ID
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We're focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.
At Fortune Brands, we're building something big. We're advancing exciting innovations in all of our products and processes. We're delivering trust, dependability, sustainability, and style. To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.
Explore life at Fortune Brands here.
Job Description
The Manufacturing Plant Leader is responsible for the overall leadership, performance, and culture of the Meridian manufacturing operations, overseeing a site of approximately 100 associates. This role provides strategic and hands-on leadership to production, engineering, and support teams to ensure safety, quality, cost, and delivery goals are consistently achieved while fostering a positive, engaged, and high-performing workforce. This position plays a critical role in advancing operational excellence, developing strong frontline leadership, and driving continuous improvement initiatives.
This is an onsite position, candidates should be comfortable supporting a 24/7 manufacturing operation.
Key Responsibilities:
Site & People Leadership
Provide overall leadership and direction for manufacturing, engineering, and support teams.
Lead, coach, and develop frontline leaders to strengthen leadership capability, accountability, and engagement across the site.
Foster a culture that reflects company core values, promotes positive associate relations, and encourages open communication.
Build and sustain strong, high-performing teams through effective talent development, performance management, and succession planning.
Operational Excellence
Ensure production goals for safety, quality, cost, and delivery are consistently met or exceeded.
Lead the execution of lean manufacturing principles and continuous improvement initiatives to optimize processes and reduce waste.
Drive cost, quality, and safety improvements through data-driven decision-making and standardized performance metrics.
Establish and maintain clear operational standards that are measured, monitored, and continuously improved.
Safety, Quality & Compliance
Maintain full accountability for Environmental, Health, and Safety (EHS) performance across the site.
Ensure all associates are trained and compliant with safety, quality, and production procedures.
Champion a proactive safety culture where risks are identified, mitigated, and prevented.
Strategy & Growth
Develop and execute manufacturing strategies and operational plans aligned with business growth initiatives and corporate objectives.
Play a key leadership role in new product introductions, ensuring readiness, execution excellence, and successful ramp-up.
Partner cross-functionally with corporate teams to support long-term capacity, capability, and process improvements.
Qualifications
Bachelor's degree required; Engineering or Business preferred.
7+ years of progressive leadership experience in a manufacturing environment.
Demonstrated success leading managers and frontline leaders in a production setting.
Proven ability to build, develop, and sustain high-performing teams.
Strong track record of meeting production, safety, quality, and cost objectives.
Proficiency in Microsoft Office and manufacturing-related computer systems.
Preferred Qualifications
Experience leading multi-process manufacturing operations (e.g., PE, PVC, extrusion, or similar).
Lean manufacturing or continuous improvement experience (Six Sigma, Kaizen, or similar).
Strong change management and communication skills.
Additional Information
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $150,000 USD - $190,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.
Equal Employment Opportunity
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.
Important Notice: Protect Yourself from Fraudulent Job Postings
To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.
$35k-54k yearly est. 11d ago
Client Servicing Team Lead
Clearwater Analytics
Leader job in Boise, ID
Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning.
They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success.
Responsibilities:
Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where .
Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team.
Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition.
Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues.
Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes.
Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations.
Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.).
Required Skills:
Familiarity with insurance and/or investment management market concepts a plus.
Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences.
Experience managing people or demonstrated success mentoring and coaching more junior colleagues.
Experience delivering measurable KPIs weekly and monthly in prior roles.
Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.
Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.).
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field.
4+ years of directly applicable experience (reconciliation, accounting, or finance).
$48k-99k yearly est. Auto-Apply 11d ago
Stretch Lead
Life Time Fitness
Leader job in Eagle, ID
As a Lead Stretch Specialist, you will play a pivotal role delivering branded Dynamic Stretch sessions to clients, ensuring they achieve their flexibility and mobility goals. You will lead and mentor other stretch specialists, overseeing their training and performance to maintain the highest quality of service. This role requires excellent interpersonal skills, deep knowledge of stretching techniques, and a commitment to the overall Dynamic Personal Training Method.
Job Duties/Responsibilities
* Stretching Sessions: Perform one-on-one stretch sessions with clients, using a variety of stretching techniques to enhance flexibility, reduce muscle tension, and improve overall range of motion.
* Member Assessment: Conduct thorough initial assessments of members to determine their flexibility, mobility, and stretching needs. Create personalized stretching programs tailored to individual goals and physical condition.
* Team Mentorship: Lead a team of stretch specialists, providing guidance and training to ensure they deliver effective stretching sessions that align with the company's standards.
* Educate the entire Life Time team on various recovery therapies and techniques to support the overall client experience
* Reads, watches, and engages in all required training's associated with the role
* Maintain an artistry level recovery space focused on all senses
Minimum Required Qualifications
* High School Diploma or GED
* 1-2 years' experience delivering Assisted Stretch sessions
* CPR and First Aid Certified
* Knowledge of recovery techniques and therapies
* Knowledge of anatomy, physiology, nutrition and psychology
* Strong communication and organizational skills
* Certified Pilates Trainer
* CPR and AED Certified
Preferred Qualifications
* College degree in Exercise Science or related field
* External Stretching Certification
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$44k-94k yearly est. Auto-Apply 34d ago
Lead, Operations Shared Services
Paylocity 4.3
Leader job in Meridian, ID
Job DescriptionDescription:
At Paylocity, we create software that makes companies - especially their HR teams - better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture - all putting us in a category of our own. Join us and learn what makes us unique!
We're a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions - enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work.
We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients' transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.
In-Office: This is a 100% in-office role based at our Meridian, ID; Schaumburg, IL; or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Lead, Operations Shared Services (internally known as Lead Implementation Shared Services Ops) will provide leadership, coaching, training and mentoring to team members to ensure all critical aspects of the job are met appropriately. The Team Lead will provide feedback to team members on areas of improvement and identify areas of success. The Team Lead is instrumental in assisting Implementation Managers by providing feedback on staff performance, system and personnel issues, and to identify actions to be taken to improve departmental and implementation success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervision of the operations for their designated team
Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members
Provide training and assist with coaching and development of new and existing team members
Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
Developing and collaborating with management on best practices and ways to improve the team's performance
Handling escalated client/departmental issues and deciding what, if anything, to do or offer to achieve resolution
Take appropriate action on employee issues related to job performance and professional conduct, with assistance from and in collaboration with the Managers
Conduct quality assessments and evaluations; meet weekly with teams to review assignments and performance metrics
Provide resolution and assistance to clients who have escalated concerns. This will require communication with other members of Paylocity leadership including Executives and C Level Client contacts
Identify areas of improvement and make recommendations for supplemental training for team members
Lead and facilitate training for new and existing team members
Create, update and maintain new and existing training and reference documentation
Act as technical resource to team members and answer inquiries as needed
Manage incoming workload via queue monitoring, organization, and communication with
Implementation Managers, Team Leads, Consultants and Data Conversion
Update Tools and internal training documentation as necessary
All other duties as assigned
Education and Experience
Minimum three years experience in Payroll Implementation required
Bachelor's degree preferred or equivalent experience
Previous Implementation and/or Implementation internal support experience is strongly recommended
Previous management experience a plus
Previous experience and understanding of Paylocity's tools preferred
Ability to mentor/coach peers
Strong problem solving/analytical ability
Proficiency in MS office with strong Excel skills
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $60,000-80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
$60k-80k yearly 2d ago
Branch Operations Lead - Boise/Meridian/Nampa, Idaho - Idaho
Jpmorganchase 4.8
Leader job in Meridian, ID
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
$101k-135k yearly est. Auto-Apply 23d ago
Branch Operations Lead - Boise/Meridian/Nampa, Idaho - Idaho
Jpmorgan Chase 4.8
Leader job in Meridian, ID
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
**Job responsibilities**
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$101k-135k yearly est. 20d ago
IT Team Lead
Clearwater Analytics, Ltd.
Leader job in Boise, ID
We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery.
Key Responsibilities:
Team Leadership:
Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance.
Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery.
Support Management:
Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests.
Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary.
Customer Service:
Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users.
Address escalated customer complaints and issues while providing effective solutions.
Performance Monitoring:
Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement.
Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives.
Process Improvement:
Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness.
Document standard operating procedures and maintain knowledge base articles for common issues and resolutions.
Training and Development:
Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices.
Assist in onboarding new team members.
Collaboration:
Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues.
Support IT projects and initiatives by providing assistance and resources as needed.
Qualifications:
Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.
Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position.
Strong understanding of IT service management principles and ITIL frameworks.
Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting.
Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing.
Excellent problem-solving skills and the ability to think critically under pressure.
Exceptional communication and interpersonal skills, with a focus on customer service.
Ability to manage multiple priorities and adapt to changing environments.
The average leader in Boise, ID earns between $31,000 and $133,000 annually. This compares to the national average leader range of $49,000 to $153,000.
Average leader salary in Boise, ID
$64,000
What are the biggest employers of Leaders in Boise, ID?
The biggest employers of Leaders in Boise, ID are: