Learning development specialist job description

The Learning and Development Specialist Il, with experience in basic instructional design, will act as a strategic partner with the Learning and Development team working with departments to create instructionally sound content that meets business needs and career objectives. Will be a go-to for training design and development, but will also conduct needs assessments, deliver and evaluate training programs under the AMNB learning curriculum.

Designs and develops training courses/materials to be used in classroom, one-on-one and self-study training sessions. Includes development or selection of training aids, handbooks, multimedia visual aids, computer tutorials and reference works.

Assesses need for training in the organization. Training needs may include support for new hires, all levels of staff, and for departmental or organization-wide training including coordination of training for system and policy changes.
Serves as a platform or virtual facilitator for a range of selected bank programs. Evaluates effectiveness of training and development programs and utilizes evaluation data to revise or recommend changes in instructional objectives and methods; assesses participants learning performance; identifies need for group, specialized, or adaptive instruction. Maintains records of completed training and aids in L&D reporting. Maintains current knowledge of system modifications, development of new software programs or services, and other pertinent changes that may drive training needs. Builds bridges and creates partnerships amongst business units and HR team. Manages multiple projects at once, focused on accuracy and results.


Requirements:


REQUIRED QUALIFICATIONS
Education: Bachelor's degree in instructional design preferred, or equivalent practical experience designing and delivering professional training Experience: Three years of instructional design or training and development experience, to include working closely with subject matter experts, internal project teams, and external resources to develop training strategies and solutions. Successful experience designing and delivering blended learning programs, both as instructional designer and as project manager with external vendors and internal SMEs. Good project management, organizational and follow-up skills. Plans, organizes and sets priorities when performing work; demonstrated results in managing multiple tasks/projects while meeting deadlines. Demonstrated consulting, analytical thinking and interpersonal skills; builds relationships, influences and gains commitment of employees at all levels within the Bank. Must possess excellent customer service and superior written/verbal communication skills, including presentation skills; strong editing, writing, and critical reasoning skills. Instructional design capability, including needs assessment, program design and development, and evaluation; proven ability to complete full ADDIE training cycle. Must have advanced skills in Microsoft Office Suite, particularly Word, Excel and Powerpoint. along with entry/intermediate level proficiency with instructional design tools such as Captivate, Articulate/Storyline, Lectora, Camtasia, etc. Position requires travel to various locations in North Carolina and Virginia. Travel estimated to be 50%.
Note: All applicants selected for an interview will be required to submit a portfolio of course materials they have developed themselves. As part of the interviewing process, applicants will be asked to give a brief presentation.


PREFERRED QUALIFICATIONS
Licenses: Certified Professional in Talent Development (CPTD, formerly CPLP) or other L&D designation preferred. Experience in video production and editing preferred. Ability to work independently and as a member of the Learning and Development team. An understanding of or experience in the banking industry is a definite plus. The person in this position spends prolonged periods in computer work and leading and moving throughout a live training environment. Must frequently move/transport equipment or supplies, weighing up to 15 lbs.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
American National Bank is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


PM21



PI193085180

Position Overview: The Learning and Development Specialist plays a key role in the design, development and delivery of staff training on a variety of subjects including Safe Crisis Management (SCM) to non-secure and child welfare program team members on campus and in our community based program locations. They will conduct needs assessments, deliver training and monitor program compliance. Trainings will include new hire orientation and onboarding, annually mandated and program specific trainings as well as other projects that support the agency and the learning management system. The Learning and Development Specialist will be a key member of the Learning and Talent Development Department and will work closely with the Director of Learning and other program partners. SCM certification preferred. 30 % travel required.

The ideal candidate will have a Bachelor's Degree in Communications, Psychology, Education, Organizational Development or other related field preferred. Minimum 3 years' experience in adult training, group facilitation, instructional design, or presentation experience, or a Master's degree and 1 years' experience, or other equivalent combination of education and experience needed.
* Experience in human service or child welfare fields preferred
* Ability and willingness to travel between site locations
* Current driver's license
* Strong computer skills including intermediate/advanced Power point, Word, Excel and Pivot Tables.
* E-learning and online course creation and/or instructional design a plus
* Excellent organization and administrative skills, including the ability to organize, prioritize, and manage multiple projects
* Outstanding written and verbal communication, proofreading and presentation skills
* Demonstrated initiative, willing to take on responsibility and continuously learn
* Works well under stress and able to meet deadlines
* Ability to travel on a weekly basis
* Experience with a learning management system
* Knowledge of adult learning, including traditional, blended and experiential training in a professional work setting
* Program development, implementation and evaluation
* Proven ability to lead by example and foster professional relationships
* Creative, with a positive attitude
* Strong planning, organizational and interpersonal skills required
* Demonstrates professionalism and is a team player
* Residential treatment experience and certification in Therapeutic Crisis Intervention and /or Safe Crisis Management* highly preferred.*
* Other certifications (CPR, defensive driving instruction etc.) desirable.

The Children's Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

As a TOP EMPLOYER, we strive to consolidate and develop our talent through a wide range of training practices and on-the-job learning opportunities. To support the development of our workforce, we are looking for a Learning & Development Specialist, based in Johannesburg.

As our Learning & Development Specialist, you will report to the Middle East & Africa Learning & Development Manager and work closely together with local HR managers, business partners, technical trainers and other stakeholders. As we operate within a matrix-structure, you will join both our local HR-team as well as our international Center of Expertise for Learning & Development. In this role you will contribute to KONE's global talent strategy in a dynamic environment.
About the role
You will support the implementation of learning and development policies, guidelines, processes, systems and practices in KONE Middle East & Africa, so that outcomes meet current and future business needs, and develop, motivate and engage employees:You are the trusted advisor for all stakeholders when it comes to L&D related topics;You have a good understanding of the needs of the business and can translate these needs into concrete L&D actions;You are always up to date on local trends in competence development and suitable learning solutions from internal and external offerings and you communicate actively throughout the organization about the available learning and development options;You help create a culture of continuous improvement and initiate clearly defined actions to put these ideas into practice, while aligning all stakeholders involved and supporting them in the implementation of these actions throughout the organization;You actively develop training programs in our tool workday learning and provide trainings when needed;You are responsible for the organization of agreed local trainings according to the developed training plans;Being an experienced skills development facilitator, you will be responsible for delivering skills training to colleagues;The KONE South Africa apprenticeship program feeds the relevant skills to the business and experience in managing these types of programs will be an added advantage;You will be responsible for the submission of annual training reports, workplace skills plan and assessor Certification requirements;You have experience in learning & development area is an asset (background in HR or in business both welcome!).

What we expect from you
You have a Bachelor Degree and at least 2 - 5 years' core experience in a similar role;You are strong in building internal and external networks and can rely on your communication skills to do so;You have a solid understanding of learning and development trends & practices;You have a strong operational approach and a hands-on mindset;You are fluent in English and a strong communicator and have experience in managing stakeholder meetings;You are familiar with Instructional Design and have working knowledge of Articulate 360;You are familiar with managing LMS/LXP and different digital learning platforms;You have Project management skills;Experience working and managing digital platforms experience (Storyline 360, Articulate, Captiva);Prior experience in Instructional Design projects;Awareness of capabilities needed to work in multinational team in a global matrix organization;Genuine interest to grow into expertise area;You are willing to travel to our frontlines and regional offices in Dubai, United Arab Emirates as required.

What you get in return

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices, and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a certified Top employer, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices, and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers