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Learning specialist skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Amber Diaz,

Tina Hathorn

Below we've compiled a list of the most critical learning specialist skills. We ranked the top skills for learning specialists based on the percentage of resumes they appeared on. For example, 8.9% of learning specialist resumes contained customer service as a skill. Continue reading to find out what skills a learning specialist needs to be successful in the workplace.

15 learning specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how learning specialists use customer service:

Perform customer service in a primarily outbound environment to test new programs designed to enhance customer service and encourage customer retention.
Supervised all daily activities to ensure compliance with company business and customer service policies.

2. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how learning specialists use professional development:

Lead bi-monthly professional developments on teacher-made curriculum and reading instruction in general education classrooms on whole differentiation and small group instruction.
Provide professional development to teachers, administrators, and librarians on technology use in early childhood settings and early literacy.

3. Project Management

Here's how learning specialists use project management:

Partner with various departments and offer Project Management expertise for different projects.
Targeted and uncovered Project Management Professional initiatives in Fortune 1000 companies.

4. Subject Matter Experts

Here's how learning specialists use subject matter experts:

Collaborated with project owners and subject matter experts in analyzing training needs, identifying desired outcomes and establishing performance metrics.
Partnered with subject matter experts and conducted meetings for needs analysis, task analysis and developed recommended learning solutions.

5. PowerPoint

Here's how learning specialists use powerpoint:

Generated training and communication materials using Articulate and PowerPoint for Investigator Meetings and New Employee On-Boarding sessions.
Demonstrated proficiency in using common industry software applications such as PowerPoint and Microsoft Office.

6. Instructional Design

Instructional design is the application of knowledge and skills by creating learning experiences and materials. The practice follows a systematic assessment of needs, designing a process, developing learning materials, and evaluating if these experiences are effective.

Here's how learning specialists use instructional design:

Experienced in curriculum development and/or instructional design and the understanding and application of Kirkpatrick's four levels of program evaluation.
Worked with instructional design and technology team resources to update existing curricula and develop new adult learning solutions.

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7. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how learning specialists use learning management system:

Maintained training activities using Learning Management System to systematically manage learning and development of employees.
Appointed to state committee for selection and implementation of statewide learning management system for Washington.

8. Training Programs

Here's how learning specialists use training programs:

Created and maintained a database for training programs and generated reports for data analysis and identification of class participants.
Delivered training solutions including the design, delivery, coordination and evaluation of training programs.

9. Learning Solutions

Here's how learning specialists use learning solutions:

Researched emerging instructional methodologies to introduce innovative e-learning courses and test software programs to augment online learning solutions.
Developed learning solutions and delivered software training to financial professionals across several functions.

10. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how learning specialists use hr:

Facilitate virtual and classroom training sessions to support various HR technology initiatives.
Partner with HR Executives in developing the 5 year strategic plan aligning MIT with company vision, mission, and goals.

11. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how learning specialists use product knowledge:

Conducted and monitored training by applying advanced product knowledge and training delivery methodology for adult learners within a corporate university environment.
Coordinated domestic and international training initiatives to support the development of product knowledge and increasing collections rates.

12. Student Learning

Here's how learning specialists use student learning:

Teach course designers and facilitators best practices for designing engaging student learning opportunities within a LMS environment.
Develop and cultivate partnerships with over 20 community-based organizations to enhance student learning.

14. Training Materials

Here's how learning specialists use training materials:

Developed and delivered training materials on Blackberry's recruitment processes and applicant tracking system to recruiters and hiring managers weekly.
Develop training materials and present programs in a stimulating manner using a combination of personality, multimedia and group exercises.

15. Curriculum Development

Here's how learning specialists use curriculum development:

Collaborate with the curriculum development, engineering, and content development teams to develop a comprehensive and consistent academic program.
Applied the Adult Learning Theory, curriculum development principles such as formulating and communicating specific learning objectives.

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What skills help Learning Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on learning specialist resumes?

Amber Diaz

Assistant Professor, Department Head, Tarleton State University

Technology and evidence of application. It is one thing to say you know how to use Google Classroom, but actually having a Google Classroom that is well designed as an artifact has significant value. Multidisciplinary Teaching will continue to find value in the classroom as there will be a greater need to ensure all students are learning and successful on grade level content. Culturally Responsive & English Learner knowledge and/or certification. Our nation continues to see an increase in the diversity of the students we teach, as such there continues to be an increase of English Learners. As educators, we have an obligation to be fully prepared to reach all learners with culturally relevant pedagogies.

What soft skills should all learning specialists possess?

Tina Hathorn

Assistant Professor of Education, Louisiana State University of Alexandria

Communication skills and high emotional intelligence (EQ) are important soft skills when working with special needs students. The ability to communicate with children with special needs and their parents encourages the building of relationships. Positive relationships build trust, and parents need to trust that teachers working with their children have their best interests at heart.

In our current situation, due to the pandemic, instruction for special needs students has been a challenge. Online learning, though various platforms, is not ideal for special needs. Students with special needs have different instructional and emotional needs and are difficult to achieve through a computer screen. The special education teacher must have the ability to communicate and make emotional connections with students under these circumstances.

Having a high EQ provides the ability to recognize how one's emotions affect children with special needs and how their emotions will determine outcomes. Having the skill to understand and sense the emotions of others is a high-level skill and one that is effective. Having the competence to sense the emotions of the students and parents to react in a supportive manner requires good listening skills, open-mindedness, and the ability to handle criticism. Parents are often frustrated but need both compassion and truth.

Special needs children have such a vast span of needs. The special education teacher having the ability to be adaptable, remain calm, and have a high emotional intelligence will lead towards success for both the teacher and student.

What hard/technical skills are most important for learning specialists?

Tina Hathorn

Assistant Professor of Education, Louisiana State University of Alexandria

Computer skills, management skills, analytical skills, and content knowledge skills are important as special needs teachers. Special needs teachers are the liaison for the student and parents with other support personnel. The special education teacher should be organized and be able to manage multiple supports. Documenting support is a requirement and often requires computer skills. Being able to manage schedules, meetings, observations, and feedback in a timely manner is imperative.

Since there are so many types of disorders, a special education teacher should be well versed in each of these. Ongoing learning in the field of special education to maintain efficient knowledge of requirements is a necessity.

Having the analytical skills to collect and analyze information to solve problems for students is another important skill. Teachers often look for support strategies, whether instructional or behavioral, from the special education teachers.

One of the major technical skills is to know content knowledge such as laws that pertain to students with special needs. Make an error in this, and one has now created potential negative situations for not only themselves but the school district.

What learning specialist skills would you recommend for someone trying to advance their career?

Mary Collins

Professor, Creative Writing/Nonfiction, Program Coordinator, Writing Minors, Career/Internship Advisor, Central Connecticut State University

The pandemic has altered the gap-year entirely. In general, I encourage students to travel overseas if they can since many Americans remain very provincial in their education and we live in a global economy. But that's not possible now. Given that we must be in a virtual market, I recommend skill-building. Do they know Chromecast, Microsoft Teams, Webex, Zoom? Can they advance their writing skills and also add other communication skills such as audio and video editing or In-Design?

What type of skills will young learning specialists need?

Dr. Kun Huang Ph.D.

Assistant Professor of Instructional Systems Design, University of Kentucky

They will need a good balance of theories and practice. On the theories side, they will need to develop a solid understanding of how people learn, factors facilitating or hindering the learning process, models, principles, and best practices of learning experience design, just to name a few. On the practice side, it would be helpful for students to develop hands-on expertise designing instructional solutions using technology. Familiarity with technology packages used by the industry would be beneficial.

What technical skills for a learning specialist stand out to employers?

Maria Salazar Ph.D.

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

Do you want to know more?

List of learning specialist skills to add to your resume

The most important skills for a learning specialist resume and required skills for a learning specialist to have include:

Customer Service
Professional Development
Project Management
Subject Matter Experts
PowerPoint
Instructional Design
Learning Management System
Training Programs
Learning Solutions
HR
Product Knowledge
Student Learning
Social Work
Training Materials
Curriculum Development
Academic Support
ELearning

Training Sessions
Math
Learning Programs
Blended Learning
Support Services
Mathematics
Learning Objectives
Learning Strategies
K-12
Data Analysis
SME
Course Content
Learning Styles
IEP
SharePoint
English Language
Webinar

Progress Monitoring
Instructional Strategies
Learning Experiences
Led Training
Addie
Camtasia
Technical Assistance
Student Athletes
Educational Programs
Course Materials
Employee Development
SCORM
Training Courses
Learning Disabilities
Study

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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