What does a lease administrator do?
A Lease Administrator is responsible for processing lease documents and managing the property requirements. They monitor the business and financial transactions for lease properties, inspect the facilities' conditions, and identify areas that would need renovations. They also reach out to potential clients, create marketing and promotional campaigns, and ensure that all the bills are posted accurately on the database. A Lease Administrator performs clerical and administrative duties as needed, requiring them to have excellent communication and organizational skills, especially in interacting with customers and property owners.
Lease administrator responsibilities
Here are examples of responsibilities from real lease administrator resumes:
- Manage and review final lease information enter into real estate database (YARDI) and lease files.
- Manage reporting requirements to senior management on status of real estate portfolio.
- Research and resolve A/R and A/P.
- Abstract lease information and input into YARDI.
- Review daily workflow to ensure GAAP and internal compliance.
- Prepare both new HUD paperwork and recertification paperwork for residents' signature.
- Provide the leasing revenue and A/R exclusions for the accounts receivable month end review.
- Assist manager with reports, employees, walk-Ins, clearing make readies, evictions and leasing.
- Draft new leases, renewals, contracts, and correspondence to include tenant notices, letters, evictions, and terminations.
- Participate in special assignments that are pertinent to retaining acreage.
- Post community availability and information on Craigslist and other social media.
- Respond to tenants relative to statements and billing activities, and perform reconciliations as necessary
- Gain knowledge of title examination to correctly allocate and calculate company acreage and lessor acreage.
- Prepare annual tenant pass through reconciliations and estimate monthly pass through charges, including tenant notification.
- Post advertisements for available apartments using Craigslist and perform outreach marketing to local businesses and institutions.
Lease administrator skills and personality traits
We calculated that 10% of Lease Administrators are proficient in Lease Management, Property Management, and Landlords. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Listening skills.
We break down the percentage of Lease Administrators that have these skills listed on their resume here:
- Lease Management, 10%
Reviewed and verified tenant correspondence such as move notice and commencement agreement and timely update lease management system accordingly.
- Property Management, 10%
Provided top quality leasing administrative assistance, maintaining strong relationships between the organization and landlord within the commercial property management industry.
- Landlords, 8%
Ensured accuracy of tenant charges interacts with owners, landlords and property managers for updating building documentations.
- Lease Administration, 8%
Review monthly rental statements on assigned locations and make adjustments as needed to escrow amounts adhering to lease administration guidelines.
- Yardi, 6%
Performed in-depth data analysis of YARDI Recovery Expense Pools and setup.
- Reconciliations, 6%
Reviewed and analyzed annual landlord Operating Expense reconciliations and annual Operating Expense estimates for compliance with lease agreements.
Most lease administrators use their skills in "lease management," "property management," and "landlords" to do their jobs. You can find more detail on essential lease administrator responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a lease administrator to have is customer-service skills. Their role and responsibilities require that "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Lease administrators often use customer-service skills in their day-to-day job, as shown by this real resume: "lease assumptions, substitution of lease obligations, title information processing, and general customer service. "
Interpersonal skills. Many lease administrator duties rely on interpersonal skills. "property, real estate, and community association managers interact with different types of people every day," so a lease administrator will need this skill often in their role. This resume example is just one of many ways lease administrator responsibilities rely on interpersonal skills: "use of interpersonal skills' abilities to support clients/customer service requirements. "
Listening skills. lease administrators are also known for listening skills, which are critical to their duties. You can see how this skill relates to lease administrator responsibilities, because "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." A lease administrator resume example shows how listening skills is used in the workplace: "processed sale of office equipment communicated with the leasing company to obtain best rates on leasing. "
Organizational skills. A big part of what lease administrators do relies on "organizational skills." You can see how essential it is to lease administrator responsibilities because "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." Here's an example of how this skill is used from a resume that represents typical lease administrator tasks: "review quarterly, and annual reconciliations minimizing organizational liability. "
Communication skills. Another common skill required for lease administrator responsibilities is "communication skills." This skill comes up in the duties of lease administrators all the time, as "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." An excerpt from a real lease administrator resume shows how this skill is central to what a lease administrator does: "maintain ongoing communication with transaction team, business units, and landlord representatives regarding all aspects of real estate portfolio. "
Problem-solving skills. While "problem-solving skills" is last on this skills list, don't underestimate its importance to lease administrator responsibilities. Much of what a lease administrator does relies on this skill, seeing as "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." Here is a resume example of how this skill is used in the everyday duties of lease administrators: "reviewed & audited reconciliations, resolved financial obligation issues, approved & paid invoices. "
The three companies that hire the most lease administrators are:
- CBRE Group320 lease administrators jobs
- MRI Software25 lease administrators jobs
- JLL7 lease administrators jobs
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Compare different lease administrators
Lease administrator vs. Director of property management
A director of property management oversees and directs the property management programs and projects of an organization. They take the lead in identifying and meeting the needs of different facilities, researching client and business opportunities, gathering and analyzing data from annual and monthly reports, coordinating with suppliers and contractors, and making significant decisions. They also participate in managing tenants, overseeing marketing procedures, and solving issues when any arise. Moreover, a director of property management sets goals, establishes timelines and guidelines, empowers employees, and implements company standards and policies.
These skill sets are where the common ground ends though. The responsibilities of a lease administrator are more likely to require skills like "lease management," "landlords," "lease administration," and "reconciliations." On the other hand, a job as a director of property management requires skills like "real estate," "portfolio," "hvac," and "oversight." As you can see, what employees do in each career varies considerably.
The education levels that directors of property management earn slightly differ from lease administrators. In particular, directors of property management are 2.6% more likely to graduate with a Master's Degree than a lease administrator. Additionally, they're 0.8% less likely to earn a Doctoral Degree.Lease administrator vs. Assistant community manager
An assistant community manager is primarily responsible for overseeing the daily operations in a housing or rental property. They are also responsible for assisting incoming and outcoming tenants, maintaining an active line of communication with residents, and managing the records of employees, bills, and deposits. There are also instances when they must process payments and requests from tenants, respond to inquiries and concerns, and schedule maintenance activities. Furthermore, as an assistant manager, it is essential to perform support tasks and lead the team, all while adhering to the community's policies and regulations.
In addition to the difference in salary, there are some other key differences worth noting. For example, lease administrator responsibilities are more likely to require skills like "lease management," "landlords," "lease administration," and "reconciliations." Meanwhile, an assistant community manager has duties that require skills in areas such as "customer service," "resident retention," "good judgment," and "phone calls." These differences highlight just how different the day-to-day in each role looks.
On average, assistant community managers earn a lower salary than lease administrators. Some industries support higher salaries in each profession. Interestingly enough, assistant community managers earn the most pay in the finance industry with an average salary of $48,301. Whereas lease administrators have higher pay in the hospitality industry, with an average salary of $69,196.assistant community managers earn similar levels of education than lease administrators in general. They're 1.3% more likely to graduate with a Master's Degree and 0.8% less likely to earn a Doctoral Degree.Lease administrator vs. Apartment manager
Property managers are responsible for overseeing the real estate properties of their clients. They manage property rentals and leasing and ensure that the terms on these rentals are by what the owner is amenable to. Property managers act as the representative of their client during negotiations and deals. They also set rental prices and other finance-related items since they are familiar with how the market looks. Besides dealing with financial matters, they also manage administrative matters such as enforcing rules and policies, crafting reports, managing contractors, and drafting related documents.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from lease administrator resumes include skills like "landlords," "lease administration," "reconciliations," and "lease data," whereas an apartment manager is more likely to list skills in "rent collection," "background checks," "vacant apartments," and "tenant complaints. "
Apartment managers typically earn similar educational levels compared to lease administrators. Specifically, they're 0.7% less likely to graduate with a Master's Degree, and 1.5% less likely to earn a Doctoral Degree.Lease administrator vs. Property manager
Types of lease administrator
Updated January 8, 2025
