Manager, Residential Portfolio Lease Admin
Cleveland, OH
Business
We know that a “one-size-fits-all” approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Manager of Residential Lease Administration will lead and evolve Brookfield Properties' residential lease operations across its multifamily portfolio. This role is responsible for overseeing the end-to-end lease administration process, ensuring accuracy, efficiency, and compliance. Managing the Residential Lease Administrator, the Manager will drive strategic improvements to lease forms and related documentation, working closely with legal and internal stakeholders to ensure alignment with regulatory and company standards. With a focus on modernization and operational excellence, this role will play a key part in enhancing the lease experience and aligning lease administration with the company's broader business objectives.
Essential Job Function
• Establish and maintain best practices for the creation, organization, and management of lease forms and supporting documentation.
• Develop audit sheet templates to provide transparency into lease terms, provisions, and settings across properties.
• Maintain a consistent update and review schedule for lease forms, including Blue Moon and non-Blue Moon leases.
• Lead the review and standardization of lease-related materials, including move-in packets, fee sheets, renewal offer letters, and correspondence templates.
• Partner with Legal and external counsel to ensure all lease forms, tenant notices, and application documents meet jurisdictional requirements and regulatory standards.
• Oversee compliance of site-specific lease exceptions, including documentation of unique utility billing structures or environmental testing requirements.
• Review marketing, resident selection, and leasing documents for compliance with Fair Housing and other laws.
• Conduct and oversee portfolio-wide lease audits to ensure alignment with company standards and practices.
• Support acquisition due diligence by reviewing lease files, identifying risk areas, and assessing lease health.
• Assist with dispositions by preparing data reports and lease documentation in collaboration with the Asset Management team.
• Provide strategic support to broader business initiatives related to lease administration and operational optimization.
• Maintain a master database of approved fees and rentable items, including legal constraints or policy limitations.
• Evaluate regional and portfolio-wide needs for new or updated lease terms and addenda based on operational feedback and market trends.
• Develop project plans to support the implementation of new lease programs and services, coordinating with stakeholders across the business.
• Respond to ad hoc requests from senior leadership related to lease data and performance (e.g., rent-to-income ratio analysis).
• Manage and mentor a team responsible for lease system configuration, technical troubleshooting, and user support. This includes overseeing lease packet setup in Yardi and Blue Moon, implementation of fee and program changes, resolution of system issues, and liaison with software vendors.
• The team also manages system access, performs lease audits, responds to internal lease documentation requests, delivers training, maintains regulated correspondence, and drives process improvements through KPIs and performance analysis.
• Travel up to 25% of the time
Education
Undergraduate (Bachelor) Degree in Business administration, real estate or related field preferred
Experience
5-7 Years of Leasing, Product Specialist, and/or Administration Management Experience required
3-4 Years of Experience with Blue Moon Software/Implementation, Multifamily Real Estate Experience, Experience with property management software i.e., Yardi and RealPage, Customer Service Experience, and Experience in Lease Audit and Due Diligence Discovery
Compensation
Commensurate with Experience
$ 84,500 - 118,230 annually - Cleveland
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
Auto-ApplyTransactions Analyst
Columbus, OH
Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
Manage incidents via ServiceNow for timely resolution and escalation.
Provide L1 Technology support to 2-3 technology products.
Research performance/health and resolve technical failures.
Analyze details using multiple systems to resolve problems.
Maintain strict adherence to risk procedures and complete risk training.
Assist in IMCC risk avoidance assessments.
Escalate concerns to production areas or vendor partners for resolution.
Communicate clearly with internal/external clients, including senior management.
Identify risk trends and patterns for management and technology partners.
Participate in service/process education to enhance customer experience.
Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
3 years of experience in Operations, including Risk & Control.
Strong oral & written communication skills, problem-solving skills, and organizational skills.
Advanced MS Office skills.
Attention to detail and ability to make decisions with minimal supervision.
SQL knowledge.
Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
Technical qualification/skills preferred.
B.Tech, MBA, BCom graduates considered.
Prior Level 1 incident management experience preferred.
Excellent written communication skills.
Ability to communicate across all levels of leadership.
Ability to work within a team and maintain confidentiality.
Familiarity with ATMs.
Work Schedule
Tuesday - Saturday - 1:30 pm - 10:00 pm
Shift Diff
10%
Auto-ApplyTransactions Analyst
Columbus, OH
Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
**Job Responsibilities:**
+ Manage incidents via ServiceNow for timely resolution and escalation.
+ Provide L1 Technology support to 2-3 technology products.
+ Research performance/health and resolve technical failures.
+ Analyze details using multiple systems to resolve problems.
+ Maintain strict adherence to risk procedures and complete risk training.
+ Assist in IMCC risk avoidance assessments.
+ Escalate concerns to production areas or vendor partners for resolution.
+ Communicate clearly with internal/external clients, including senior management.
+ Identify risk trends and patterns for management and technology partners.
+ Participate in service/process education to enhance customer experience.
+ Lead/support Continuous Improvement activities.
**Required Qualifications, Capabilities, and Skills:**
+ 3 years of experience in Operations, including Risk & Control.
+ Strong oral & written communication skills, problem-solving skills, and organizational skills.
+ Advanced MS Office skills.
+ Attention to detail and ability to make decisions with minimal supervision.
+ SQL knowledge.
+ Flexibility and project management skills.
**Preferred Qualifications, Capabilities, and Skills:**
+ Technical qualification/skills preferred.
+ B.Tech, MBA, BCom graduates considered.
+ Prior Level 1 incident management experience preferred.
+ Excellent written communication skills.
+ Ability to communicate across all levels of leadership.
+ Ability to work within a team and maintain confidentiality.
+ Familiarity with ATMs.
**Work Schedule**
Tuesday - Saturday - 1:30 pm - 10:00 pm
**Shift Diff**
10%
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Certified Coding Analyst
Columbus, OH
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Position Purpose:
Perform review of high dollar claims. Review for appropriate place of service, accurate coding, length of stay, match to authorization, and possible outlier DRG or Stop Loss pricing. Perform coding research. Conduct complex business and operational analyses to assure payments are in compliance with contract; identify areas for improvement and clarification for better operational efficiency resulting in better initiative, contract, and benefit implementation as well as better maintenance long term.
Perform review of high dollar claims for benefit and pricing determination.
Work collaboratively with Finance Department to determine appropriateness of pricing.
Work collaboratively with Medical Management Department to resolve any issues with medical review notes that affect claim pricing
Serve as a technical resource / coding subject matter expert for contract pricing related issues
Responsible for entire cycle of facility claims which includes verifying information on submitted claims, reviewing contracts, eligibility, and authorizations to determine reimbursement, and ensuring payment instructions are sent to claims department for claims payment
Identify key elements and processing requirements based on diagnosis, provider, contracts and policies and procedures utilizing broad based product or system knowledge to ensure timely payments are generated.
Conduct point of service review and resolution of high dollar claims that are pending and/or adjusted incorrectly including review, investigation, adjustment and resolution of claims, claims appeals, inquiries, and inaccuracies in payment of claims.
Collaborate with all departments to analyze complex claims issues and special claim projects.
Qualifications
Healthcare experience REQUIRED
Managed Care strongly PREFERRED
Associate's degree in Business, Health Care Management, Insurance, Healthcare or related field
3+ years of Medical Billing or Physician's office experience.
Extensive knowledge of coding and billing practices for hospitals, physicians and/or ancillary providers as well as knowledge about contracting, claims processing, and provider customer service.
Accepted Licenses/Certifications:
Registered Health Information Administrator (RHIA),
Registered Health Information Technician (RHIT),
Certified Coding Specialist (CCS),
Professional Coder-Payer (CPC-P) certification, Certified Professional Coder (CPC)
Additional Information
Shfit: Monday- Friday; 8AM-5PM
Salary: $41,000-$46,000 + 6% Annual Bonus + Medical Benefits take effect 30 days after start date
JobID: 210680799 JobSchedule: Full time JobShift: : Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader.
As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success.
Job Responsibilities:
* Manage incidents via ServiceNow for timely resolution and escalation.
* Provide L1 Technology support to 2-3 technology products.
* Research performance/health and resolve technical failures.
* Analyze details using multiple systems to resolve problems.
* Maintain strict adherence to risk procedures and complete risk training.
* Assist in IMCC risk avoidance assessments.
* Escalate concerns to production areas or vendor partners for resolution.
* Communicate clearly with internal/external clients, including senior management.
* Identify risk trends and patterns for management and technology partners.
* Participate in service/process education to enhance customer experience.
* Lead/support Continuous Improvement activities.
Required Qualifications, Capabilities, and Skills:
* 3 years of experience in Operations, including Risk & Control.
* Strong oral & written communication skills, problem-solving skills, and organizational skills.
* Advanced MS Office skills.
* Attention to detail and ability to make decisions with minimal supervision.
* SQL knowledge.
* Flexibility and project management skills.
Preferred Qualifications, Capabilities, and Skills:
* Technical qualification/skills preferred.
* B.Tech, MBA, BCom graduates considered.
* Prior Level 1 incident management experience preferred.
* Excellent written communication skills.
* Ability to communicate across all levels of leadership.
* Ability to work within a team and maintain confidentiality.
* Familiarity with ATMs.
Work Schedule
Tuesday - Saturday - 1:30 pm - 10:00 pm
Shift Diff
10%
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