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Lease assistant skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical lease assistant skills. We ranked the top skills for lease assistants based on the percentage of resumes they appeared on. For example, 14.6% of lease assistant resumes contained customer service as a skill. Continue reading to find out what skills a lease assistant needs to be successful in the workplace.

15 lease assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lease assistants use customer service:
  • Complete marketing reports -Provide recommendation to upper management regarding pricing -Created and implemented customer service/resident retention plans to increase renewal leases.
  • Serve as focal point for all tenant and contractor customer service coordination and collaboration related to Property Management.

2. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how lease assistants use property management:
  • Worked closely with property management to ensure timely delivery of space and other property related details.
  • Used property management systems to calculate total rents and recommended rental pricing strategies.

3. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how lease assistants use real estate:
  • Assisted leasing officer with development and management of commercial appraisal and/or commercial real estate administration.
  • Monitored and maintained real estate lease database with accurate interpretations of all lease information.

4. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how lease assistants use yardi:
  • Completed all lease paperwork including related addenda, input information on the Yardi System accurately and accepts rents/deposits.
  • Typed lease, completed paperwork and input information into system (Yardi) accurately.

5. Front Desk

Here's how lease assistants use front desk:
  • Managed front desk area, including greeting residents, visitors, and responding to telephone or in person requests for information.
  • Front desk staff is required to perform administrative duties, in support of the management office, as requested.

6. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how lease assistants use telephone calls:
  • Received telephone calls and in-person visits from current residents and future potential residents
  • Answered high volume of telephone calls and responded to inquiries.

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7. Background Checks

Here's how lease assistants use background checks:
  • Handled all filling, ran credit and background checks, as well as accepted rental payments.
  • Guided prospects through the process of applications, background checks and immediate move ins.

8. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how lease assistants use scheduling appointments:
  • Utilized organizational skills by effectively scheduling appointments.
  • Maintained a detailed calendar for coordinating schedules, arranging consultations and scheduling appointments which increased work efficiency.

9. Process Applications

Here's how lease assistants use process applications:
  • Process applications and lease renewal and complete all related paperwork accurately.
  • Take in and process applications, show homes, process complaints and problems and fill out work orders.

10. Rent Collection

Here's how lease assistants use rent collection:
  • Performed Accounting functions associated with rent collection/tracking, Aging Report Reconciliation.
  • Perform specialized tasks, within leasing department, monthly tenant sales reports, rent collections, and coding invoices.

11. Administrative Tasks

Here's how lease assistants use administrative tasks:
  • Drafted and executed leases, coordinated maintenance requests, and assisted with collection calls and other administrative tasks.
  • Supported management team with various administrative tasks, such as maintaining resident files and collecting rent.

12. Appropriate Paperwork

Here's how lease assistants use appropriate paperwork:
  • Assisted in processing eviction notices for tenants and taking appropriate paperwork to 36th District court.
  • Accept rental payments, Typed lease agreements and complete appropriate paperwork.

13. Property Tours

Here's how lease assistants use property tours:
  • Maintained customer contacts and conducted property tours.
  • Conducted property tours for prospective tenants, explained advantages of location and services.

14. Rental Applications

Here's how lease assistants use rental applications:
  • Initiated the completion of rental applications by prospective tenants and verification of financial information.
  • Processed rental applications, rental history verification and credit checks.

15. Travel Arrangements

Here's how lease assistants use travel arrangements:
  • Assist 3 Leasing Agents by maintaining calendars - plan and schedule meetings, prepare expense reports and travel arrangements.
  • Handled all accounts payable, all travel arrangements, appointment scheduling, expense reports and follow-ups.
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List of lease assistant skills to add to your resume

Lease assistant skills

The most important skills for a lease assistant resume and required skills for a lease assistant to have include:

  • Customer Service
  • Property Management
  • Real Estate
  • Yardi
  • Front Desk
  • Telephone Calls
  • Background Checks
  • Scheduling Appointments
  • Process Applications
  • Rent Collection
  • Administrative Tasks
  • Appropriate Paperwork
  • Property Tours
  • Rental Applications
  • Travel Arrangements
  • Rental Agreements
  • Market Surveys
  • HUD
  • Apartment Homes
  • Craigslist
  • Customer Complaints
  • Resident Retention
  • Renewal Notices
  • Credit Checks
  • Evictions
  • Bank Deposits
  • PowerPoint
  • Model Apartments
  • Credit Reports
  • Expense Reports
  • Rental Properties
  • Product Knowledge
  • Lease Contracts
  • Computer System
  • Community Events
  • Guest Cards
  • Lease Terms
  • Security Deposits
  • Lease Agreements
  • Availability Report
  • Facebook
  • Multi-Line Phone System
  • QuickBooks
  • Commercial Property
  • Maintenance Issues
  • Social Media Sites
  • Lease Applications
  • Rental History
  • Application Fees

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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