What does a lease assistant do?
A leasing assistant is responsible for helping out customers with their desired lot or property by showing it to them. These include renting or owning an apartment, townhouses, condominiums, and even residential and office lots. They give the customer a brief background and knowledge about the features of the property like the room size, location, and accessibility. Often, this career can be seen in a real estate company or apartment community. The good news is that you don't need to have a license to become one.
Lease assistant responsibilities
Here are examples of responsibilities from real lease assistant resumes:
- Manage condominiums for individual investors; enforce lease requirements/community policies.
- Maintain professional relationships and open lines of communication with landlords to ensure the timely renewal and renegotiation within lease term deadlines.
- Insert listings into the MLS system, as well as file auditing and maintenance on all active and pending files.
- Track all prospects/traffic using MRI software.
- Enter and close work orders and preventive maintenance orders using MRI software
- Prepare residential property profiles for on-line advertisements and MLS.
- Complete and maintain account reconciliations and receivables using OneSite software and plan and organize community activities.
Lease assistant skills and personality traits
We calculated that 15% of Lease Assistants are proficient in Customer Service, Property Management, and Real Estate. They’re also known for soft skills such as Communication skills, Customer-service skills, and Listening skills.
We break down the percentage of Lease Assistants that have these skills listed on their resume here:
- Customer Service, 15%
Complete marketing reports -Provide recommendation to upper management regarding pricing -Created and implemented customer service/resident retention plans to increase renewal leases.
- Property Management, 10%
Worked closely with property management to ensure timely delivery of space and other property related details.
- Real Estate, 10%
Assisted leasing officer with development and management of commercial appraisal and/or commercial real estate administration.
- Yardi, 9%
Completed all lease paperwork including related addenda, input information on the Yardi System accurately and accepts rents/deposits.
- Front Desk, 4%
Managed front desk area, including greeting residents, visitors, and responding to telephone or in person requests for information.
- Telephone Calls, 3%
Received telephone calls and in-person visits from current residents and future potential residents
Most lease assistants use their skills in "customer service," "property management," and "real estate" to do their jobs. You can find more detail on essential lease assistant responsibilities here:
Communication skills. The most essential soft skill for a lease assistant to carry out their responsibilities is communication skills. This skill is important for the role because "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." Additionally, a lease assistant resume shows how their duties depend on communication skills: "communicated with various potential clients and current tenants exemplifying excellent communication and customer service skills. "
Customer-service skills. Another essential skill to perform lease assistant duties is customer-service skills. Lease assistants responsibilities require that "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Lease assistants also use customer-service skills in their role according to a real resume snippet: "filed own guest cards and maintained according to established procedures. "
Listening skills. This is an important skill for lease assistants to perform their duties. For an example of how lease assistant responsibilities depend on this skill, consider that "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a lease assistant: "answered phones; communicated with prospective and current tenants regarding lease matters as well as any facility maintenance issues".
Interpersonal skills. lease assistant responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "property, real estate, and community association managers interact with different types of people every day." This resume example shows what lease assistants do with interpersonal skills on a typical day: "applied strong interpersonal skills to lease apartments resulting in a 98% or better occupancy level. "
Organizational skills. Another crucial skill for a lease assistant to carry out their responsibilities is "organizational skills." A big part of what lease assistants relies on this skill, since "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." How this skill relates to lease assistant duties can be seen in an example from a lease assistant resume snippet: "learned organizational processes, policies and procedures general office duties processing housing verifications rent collection"
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what a lease assistant does. Lease assistant responsibilities require this skill because "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." This resume example highlights how lease assistant duties rely on this skill: "coordinate maintenance issues and schedule issue resolutions. "
The three companies that hire the most lease assistants are:
- American Campus Communities8 lease assistants jobs
- Caliper Family of Companies
3 lease assistants jobs
- Regency Centers3 lease assistants jobs
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Compare different lease assistants
Lease assistant vs. Building manager
Building managers are executives who oversee the maintenance and safety of properties and make sure that these properties comply with the organization's goals. The managers coordinate and manage the safety, security, and maintenance of the general building. They are tasked to supervise janitorial staff in cleaning the building. It is their responsibility to keep organized and clear records related to security issues and occupant complaints. They should be equipped with organizational skills, attention to detail, and communication skills.
While similarities exist, there are also some differences between lease assistants and building manager. For instance, lease assistant responsibilities require skills such as "customer service," "real estate," "yardi," and "telephone calls." Whereas a building manager is skilled in "building maintenance," "emergency situations," "hvac," and "quality customer service." This is part of what separates the two careers.
Building managers tend to make the most money working in the real estate industry, where they earn an average salary of $74,028. In contrast, lease assistants make the biggest average salary, $37,172, in the hospitality industry.The education levels that building managers earn slightly differ from lease assistants. In particular, building managers are 1.4% more likely to graduate with a Master's Degree than a lease assistant. Additionally, they're 0.1% more likely to earn a Doctoral Degree.Lease assistant vs. Apartment manager
Property managers are responsible for overseeing the real estate properties of their clients. They manage property rentals and leasing and ensure that the terms on these rentals are by what the owner is amenable to. Property managers act as the representative of their client during negotiations and deals. They also set rental prices and other finance-related items since they are familiar with how the market looks. Besides dealing with financial matters, they also manage administrative matters such as enforcing rules and policies, crafting reports, managing contractors, and drafting related documents.
In addition to the difference in salary, there are some other key differences worth noting. For example, lease assistant responsibilities are more likely to require skills like "customer service," "real estate," "front desk," and "telephone calls." Meanwhile, an apartment manager has duties that require skills in areas such as "vacant apartments," "tenant complaints," "apartment community," and "payroll." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Apartment managers tend to reach similar levels of education than lease assistants. In fact, they're 0.2% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Lease assistant vs. Property manager
A director of property management oversees and directs the property management programs and projects of an organization. They take the lead in identifying and meeting the needs of different facilities, researching client and business opportunities, gathering and analyzing data from annual and monthly reports, coordinating with suppliers and contractors, and making significant decisions. They also participate in managing tenants, overseeing marketing procedures, and solving issues when any arise. Moreover, a director of property management sets goals, establishes timelines and guidelines, empowers employees, and implements company standards and policies.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a lease assistant is likely to be skilled in "front desk," "telephone calls," "scheduling appointments," and "process applications," while a typical property manager is skilled in "financial reports," "resident relations," "payroll," and "rent payments."
Property managers earn the best pay in the professional industry, where they command an average salary of $50,963. Lease assistants earn the highest pay from the hospitality industry, with an average salary of $37,172.When it comes to education, property managers tend to earn similar degree levels compared to lease assistants. In fact, they're 1.2% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Lease assistant vs. Director of property management
Types of lease assistant
Updated January 8, 2025
