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Become A Leasing Agent

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Working As A Leasing Agent

  • Getting Information
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Interacting With Computers
  • Selling or Influencing Others
  • Deal with People

  • Make Decisions

  • Stressful

  • $43,370

    Average Salary

What Does A Leasing Agent Do At Fairfield Residential

* Manages all aspects of the leasing process, including, but not limited to, incoming traffic, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork.
* Must complete guest cards and enter traffic daily.
* Responds to phone and email inquiries including but not limited to providing leasing information, making appointments, creating and following up with maintenance requests, and handling or escalating resident complaints.
* Greets prospects, assess needs, tours apartments, collect deposits, rent payments.
* Process applications, prepares and reviews lease agreements/renewals, and answer all questions related to the community.
* Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies.
* Shops competitive properties.
* Completes weekly LRO market survey and monthly Yardi market survey.
* Completes all marketing/advertising activities at the direction of the property manager.
* Reviews social media websites and ensures online reputation management.
* Assists with resident retention with renewal program and community events

What Does A Leasing Agent Do At Firstservice Residential

* Track all daily phone calls, emails and new prospect traffic to the leasing office
* Interview all new prospects and enter all qualified traffic information in new prospect guest card, especially as regards to how they learned about the community.
* Lock in appointments to visit the community.
* After establishing a positive relationship, tour the property with the new guest and get a commitment to apply for a new home.
* Explain the application process and procedures and get the application started
* Arrange for all new lease signings either electronically or in person along with collection of funds.
* Oversee all Follow up on Prospects on a daily basis
* Assist the leasing manager in monitoring renewals in a timely manner.
* Distribute and follow-up on renewal notices.
* Make sure all information is entered into Yardi and any other software programs such as on-site.com
* Assisting with all inspections of move in apartments to ensure quality of apartment meets standards.
* Receive all telephone calls and in-person visits.
* Listen to resident requests, concerns and comments.
* Inspect models and available "market ready units", communicate related service needs to the Property Manager or Maintenance Supervisor.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
* Maintain and promote a sense of community at the property.
* Ability to overcome all objections and concerns by giving knowledgeable and accurate answers and feedback to all parties involved
* Create a strong emphasis on customer service while meeting all goals that are assigned and achieving top notch results

What Does A Leasing Agent Do At Coast Property Management

* include the following.
* Other duties may
* be assigned.
* Relationships
* Reports to Community Manager
* Assists in maintaining relationships with all residents, ensuring consistent application of
* property policies.
* Assists in maintaining relationships with other departments within the Company.
* Assists in maintaining relationships with the community and the profession.
* Assists in maintaining relationships with suppliers, vendors and professionals servicing
* the Company or property.
* Marketing and Leasing
* Show units and run applications for screening;
* Assists in supervising the Leasing Staff and Maintenance Personnel, if appropriate;
* Assists in preparation of advertising and marketing program;
* Visits competitive properties and assists in preparation of regular market surveys;
* Assists in preparation of weekly and monthly reports;
* Review rental applications and lease forms for accuracy and compliance with resident
* policy;
* Maintaining occupancy;
* Assists customers with lease forms;
* Make recommendations to improve marketing and leasing programs;
* Log appropriate accounting transactions as they take place;
* Accept payments;
* Answer the phone and take messages;
* Collect rent, post and deposit as directed

What Does A Leasing Agent Do At Hall Equities Group

* Initial lease up and ongoing leasing by effectively utilizing advertising, promotional, and customer relation skills as approved by management.
* Know and present the features and benefits of the property at all times.
* Develop and maintain positive tenant relations by providing outstanding customer service including assessing and resolving any customer issues in a professional and timely manner.
* Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment.
* Must have complete knowledge of lease contract, application and other addenda.
* Must have complete knowledge of Hall Equities Group policy and procedures as outlined in the Employee Handbook and Operations Manual.
* Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
* Inspect models and make ready vacancies daily to ensure cleanliness.
* Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc.
* Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
* Perform outreach marketing duties and other duties as assigned by supervisor

What Does A Leasing Agent Do At Costello Companies

* Perform showings of units to prospective tenants.
* Secure, distribute and maintain applications for long-term leases
* Assist applicants with preparation of applications, when necessary
* Assist verifying all applicant information as directed
* Responsible for maintaining accurate leasing records and applications that are pending approval
* Verify with manager that units are ready for showing
* Prepare traffic report
* Resident Relations:
* Monitor community to insure that company policies and procedures are followed to maintain standards for safety, quality, and overall company and tenant satisfaction
* Assists with annual recertification paperwork when directed.
* Inspect grounds and facility routinely to determine repair needs.
* Administrative:
* Observe given office hours
* Responsible for taking phone calls and logging these calls
* Responsible for relaying work orders, message, appointments, etc. to the manager
* Be available to perform site/file reviews with financing authority
* Monitor complex to insure that company policies and procedures are followed to maintain standards for safety, quality and overall company and tenant satisfaction.
* Provide a high level of service to prospective tenants, tenants, vendors, and coworkers.
* Respond to all emails and phone calls in a timely manner
* Observe all company personnel, quality, and safety policies.
* Perform other duties as assigned.
* KNOWLEDGE

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How To Become A Leasing Agent

Real estate brokers and sales agents need at least a high school diploma. Both brokers and sales agents must be licensed. To become licensed, candidates typically must complete a number of real estate courses and pass a licensing exam. 

Education

Real estate brokers and sales agents must have at least a high school diploma or equivalent. Although most brokers and agents must take state-accredited prelicensing courses to become licensed, some states may waive this requirement if the candidate has taken college courses in real estate. 

As the real estate market becomes more competitive and complex, some employers are preferring to hire candidates with college courses or a college degree. Some community colleges, colleges, and universities offer courses in real estate. Some offer associate’s and bachelor’s degree programs in real estate, and many others offer certificate programs. Courses in finance, business administration, economics, and law also can be useful.

Brokers intending to open their own company often take business courses, such as marketing and accounting. 

In addition to offering prelicensing courses, many real estate associations have courses and professional development programs for both beginners and experienced agents. These courses cover a variety of topics, such as real estate fundamentals, real estate law, and mortgage financing.

Licenses, Certifications, and Registrations

In all states and the District of Columbia, real estate brokers and sales agents must be licensed. Licensing requirements vary by state, but most have similar basic requirements:

Candidates must:

  • be 18 years old
  • complete a number of real estate courses
  • pass an exam

Some states have additional requirements, such as passing a background check. Licenses typically are not transferable among states. However, some states have reciprocity agreements and will accept licenses issued by some other states. 

To obtain a broker’s license, individuals generally need 1 to 3 years of experience as a licensed sales agent. They also must take additional formal training courses. In some states, a bachelor’s degree may be substituted in place of some experience or training requirements. 

State licenses typically must be renewed every 2 to 4 years. In most states, brokers and agents must complete continuing education courses to renew their license. To verify exact licensing requirements, prospective brokers and agents should contact the real estate licensing commission of the state in which they wish to work.

Work Experience in a Related Occupation

To get a broker’s license in most states, real estate brokers must have experience working as a licensed real estate sales agent. Requirements vary by state, but most require 1 to 3 years of experience. 

Training

Real estate sales agents improve their skills through practice and repetition. Because of the sales environment and the complexity of real estate deals, new agents typically observe and work closely with more senior agents. In addition, some of the larger real estate companies provide formal classroom training for new agents as a way to gain knowledge and experience, while others provide training to employees studying for their real estate licensing exam.

Advancement

Sales agents who earn their broker’s license may open their own offices. 

Important Qualities

Business skills. Because most brokers are self-employed, they must manage every aspect of their business. This task includes reaching out to prospective clients, handling their finances, and advertising their services.

Interpersonal skills. Strong interpersonal skills are essential for real estate brokers and sales agents, because they spend much of their time interacting with clients and customers. To attract and keep clients, they must be pleasant, enthusiastic, and trustworthy. 

Organizational skills. Real estate brokers and sales agents must be able to work independently, managing their own time and organizing, planning, and prioritizing their work.

Problem-solving skills. Real estate brokers and sales agents need to be able to quickly (sometimes immediately) address concerns clients or potential customers may have with a property. They also mediate negotiations between seller and buyer.

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Leasing Agent jobs

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Top Skills for A Leasing Agent

CustomerServiceOccupancyRateProspectiveTenantsRentPaymentsProspectiveResidentsBackgroundChecksPhoneCallsCreditChecksYardiLeaseAgreementsPropertyManagementPotentialResidentsDataEntryProcessApplicationsCurrentResidentsNewResidentsRealEstatePotentialTenantsNewLeasesResidentRetention

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Top Leasing Agent Skills

  1. Customer Service
  2. Occupancy Rate
  3. Prospective Tenants
You can check out examples of real life uses of top skills on resumes here:
  • Assist property front office teams in customer service, general administrative tasks and audit/organization of residential files.
  • Perform background, reference, and credit checks; selected quality tenants and maintained high occupancy rates.
  • Generated and edited lease documents for current/prospective tenants.
  • Assisted business manager with rent payments and eviction notices.
  • Planned/marketed activities to residents and gave tours to prospective residents.

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