What does a Leasing Associate do?
The leasing associates assist in processing lease applications, visiting and marketing properties, and staying up-to-date on market activity. Typically, they check potential resident applications and review lease agreements for accuracy, collaborate with the property management in charge to screen residences, and ensure a good living environment. Moreover, part of the job is to communicate with current and future residents about newly implemented policies and procedures, including all aspects of the subject properties.
Leasing associate responsibilities
Here are examples of responsibilities from real leasing associate resumes:
- Lead the operations of a field enforcement office responsible for investigating violations of federal statutes enforce by ATF.
- Review SARs for investigative potential and interact with personnel of financial institutions to ensure compliance with subpoenas.
- Utilize OneSite to keep track of leasing traffic and maintain persistent follow-up opportunities with prospects.
- Insert resident and prospect household size and financial information into OneSite for certifications.
- Process application and monitor process, determine tax credit and leasing eligibility, and coordinate eligibility with CHFA and HUD.
Leasing associate skills and personality traits
We calculated that 20% of Leasing Associates are proficient in Customer Service, Property Management, and PET. They’re also known for soft skills such as Business skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Leasing Associates that have these skills listed on their resume here:
- Customer Service, 20%
Developed and maintained relationships with current residents through outstanding customer service to help maximize occupancy.
- Property Management, 13%
Developed familiarity with and utilized various property management and lead management software applications.
- PET, 9%
Complied with the U.S. Housing and Urban Development (HUD) Department regulations, including disability, and pet policies.
- Real Estate, 7%
Handled leasing arrangements, accounting, and facilities management for real estate development firm
- Yardi, 6%
Experience with Yardi, Daily Leasing Reports, mail management programs.
- Resident Retention, 4%
Assisted property managers and leasing directors with overall marketing and advertising strategies, which included resident retention activities.
Most leasing associates use their skills in "customer service," "property management," and "pet" to do their jobs. You can find more detail on essential leasing associate responsibilities here:
Business skills. To carry out their duties, the most important skill for a leasing associate to have is business skills. Their role and responsibilities require that "because most real estate brokers and sales agents are self-employed, they must be able to manage every aspect of their business, including billing and advertising." Leasing associates often use business skills in their day-to-day job, as shown by this real resume: "implement marketing strategies for local businesses and preferred employers to gain an increase in residents from certain employers. "
Interpersonal skills. Many leasing associate duties rely on interpersonal skills. "real estate brokers and sales agents spend much of their time interacting with others, such as clients and contractors," so a leasing associate will need this skill often in their role. This resume example is just one of many ways leasing associate responsibilities rely on interpersonal skills: "perform work effective and efficiently.summary:excellent interpersonal and communication skills. "
Organizational skills. leasing associates are also known for organizational skills, which are critical to their duties. You can see how this skill relates to leasing associate responsibilities, because "real estate brokers and sales agents must be able to manage their own time for planning and prioritizing their work." A leasing associate resume example shows how organizational skills is used in the workplace: "developed relationships with landlords and franchisees, providing outstanding customer service utilizing strong communication and organizational skills. "
Problem-solving skills. For certain leasing associate responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a leasing associate rely on this skill, as "real estate brokers and sales agents must be able to address concerns relating to a property." For example, this snippet was taken directly from a resume about how this skill applies to what leasing associates do: "performed all data entry, resolved resident disputes. "
The three companies that hire the most leasing associates are:
- Fairfield Residential36 leasing associates jobs
- Bank of America17 leasing associates jobs
- Atlantic Housing Foundation14 leasing associates jobs
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Compare different leasing associates
Leasing associate vs. Escrow closer
A real estate agent is responsible for helping a client sell, rent, or buy a property such as land, houses, and buildings according to what they want. They are the ones who give accurate guidance and advice to clients on how they can sell or promote their property in the market. Agents also work with clients to negotiate pricing. The real estate agent checks and sees to it that all documents and other information needed are furnished to ensure the seller's credibility and truthfulness.
There are some key differences in the responsibilities of each position. For example, leasing associate responsibilities require skills like "customer service," "property management," "pet," and "real estate." Meanwhile a typical escrow closer has skills in areas such as "settlement statements," "notary," "real estate contracts," and "title insurance." This difference in skills reveals the differences in what each career does.
Escrow closers tend to reach similar levels of education than leasing associates. In fact, escrow closers are 3.0% less likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.Leasing associate vs. Licensed realtor
A realtor is responsible for processing real estate transactions and assisting clients with their concerns and inquiries about a specific property. A realtor should always work for their clients' best interests, ensuring that proposals work within the client's specified budget and property goals. A realtor will also consider the security of a property location before a recommendation to ensure the client's safety and comfort. Realtors must finalize records of cost estimates and purchase agreements, which are essential in choosing the best property.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that leasing associate responsibilities requires skills like "customer service," "pet," "real estate," and "yardi." But a licensed realtor might use other skills in their typical duties, such as, "residential real estate," "purchase agreements," "lead generation," and "real estate market."
Licensed realtors may earn a higher salary than leasing associates, but licensed realtors earn the most pay in the real estate industry with an average salary of $37,249. On the other hand, leasing associates receive higher pay in the hospitality industry, where they earn an average salary of $32,169.licensed realtors earn similar levels of education than leasing associates in general. They're 2.9% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Leasing associate vs. Realtor
Home Agents are responsible for negotiating the letting and sales of residential home properties through liaising with clients, property professionals, and solicitors. Their duties include gathering property information, reaching out to sellers about the property, estimating property value, and marketing properties for sale. They represent sellers in the negotiation process and liaise with stakeholders, advise prospective buyers, and reach acceptable prices. Homes Agents in the letting space will do credit checks for tenants, draft tenancy agreements, organize rent payment schedules, and resolve property issues.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from leasing associate resumes include skills like "customer service," "pet," "real estate," and "yardi," whereas a realtor is more likely to list skills in "residential real estate," "open houses," "purchase agreements," and "comparative market analysis. "
Realtors earn the best pay in the real estate industry, where they command an average salary of $37,845. Leasing associates earn the highest pay from the hospitality industry, with an average salary of $32,169.When it comes to education, realtors tend to earn similar degree levels compared to leasing associates. In fact, they're 2.0% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Leasing associate vs. Home agent
Even though a few skill sets overlap between leasing associates and home agents, there are some differences that are important to note. For one, a leasing associate might have more use for skills like "property management," "pet," "real estate," and "yardi." Meanwhile, some responsibilities of home agents require skills like "inbound calls," "windows," "outbound calls," and "troubleshoot. "
The average resume of home agents showed that they earn similar levels of education compared to leasing associates. So much so that theyacirc;euro;trade;re 1.5% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.Types of leasing associate
Updated January 8, 2025
