Part-Time Leasing Manager
Leasing consultant job in Washington, DC
Rental Discount Available!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.
OPPORTUNITY: PART-TIME LEASING MANAGER - OKLAHOMA CITY, OK
Sares Regis Group is seeking an experienced Leasing Manager for our beautiful 48-unit community, Classen 16! This is an excellent opportunity for someone looking to grow their career in the property management industry!
Duties include but aren't limited to:
Supervisory responsibilities: the Leasing Manager supervises leasing consultants and may supervise other staff relative to community relations; hires and develops an effective leasing team, which includes setting goals, coaching, counseling and disciplining employees in conjunction with the community manger, writing and delivering performance reviews.
Creates, implements, adjusts and monitors the marketing plan, including inventory and updates to marketing collateral.
Shops the competitors; informs management and subordinates of conditions in the marketplace; identifies potential market challenges; develops a strong and reliable network of peers in the competitive marketplace; develops productive relationships with employers and other prospect sources in the marketplace.
Reviews daily rent recommendations and proactively identifies opportunities to maximize income, whether or not a rent optimizer is in use on the property; operates within budget and sets leasing goals to meet budgeted occupancy and income.
Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.
QUALIFICATIONS
Demonstrated sales and customer service experience a must.
Yardi experience preferred.
Must have related property management experience.
Ability to effectively present information and respond to questions from employees, managers, clients, customers, and the general public.
Must be an effective listener and communicator with the ability to work well on a team.
Ability to work weekends a must.
Yardi CRM or similar platform preferred.
Supervisory experience a must.
Salary range is TBD. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT:
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.
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Leasing Consultant - Oxford Manor (DC)
Leasing consultant job in Washington, DC
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
* Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
* Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
* Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
* Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
* Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
* Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
* Prepares, monitors, and distributes reports on a variety of operational and financial data.
* Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
* Participates in and attend all required training sessions.
* Keeps Property Manager informed of any information that could affect property operations.
* Supports other communities as assigned by management.
* Other duties as assigned.
Supervisory Responsibilities:
* This position has no supervisory responsibilities.
Essential Skills, Experience and Talents:
* High School Diploma or G.E.D.
* Previous sales and/or tax credit leasing experience preferred.
* NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
* Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
* Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
* Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
* Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
* Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
* Strong attention to detail.
* Ability to handle a high volume of telephone calls.
* Possess and maintain timely and reliable transportation.
Total Rewards at Enterprise:
* You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
* The base hourly range for this role is $21 to $24/hour depending on level of skills and experience.
* The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
* At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
Auto-ApplyLeasing Consultant
Leasing consultant job in Glen Burnie, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasing consultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on people's lives. The leasing consultant serves to connect prospective and current residents of Maryland Management Company's apartment communities with the Company's management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to support and contribute to a team; work well with others
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the leasing consultant must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$18 - $21 per hour based on experience, plus commission.
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid health insurance HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Leasing Consultant
Leasing consultant job in Rockville, MD
Comstock is looking for an experienced Leasing Consultant to join the team! Our company, a renowned developer of high-quality, sustainable, mixed-use, and transit-oriented communities is seeking a Leasing Consultant for our luxury, high-rise apartments in Rockville, MD. This is an incredible opportunity for someone who loves working with people and excels in managing the leasing process from start to finish. #weshowup
Key Responsibilities
Provide warm and engaging customer service, showcasing the benefits of our community.
Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all.
Prepare leasing paperwork and maintain accurate weekly/monthly reports.
Creatively market the community online, through social media, and within the local neighborhood.
Coordinate promotions to increase traffic and maintain high occupancy rates.
Manage and innovate our social media presence to engage current and prospective tenants.
Perform administrative duties to support the leasing process and other assigned tasks.
Qualifications
High School Diploma; Bachelor's degree preferred, especially in business or related fields.
1 year of leasing experience in multi-family property management environment preferred
Proven ability to drive the sales process from planning to closure.
Experience with Yardi is a plus.
Proficiency in Microsoft Office (Outlook, Word, Excel).
A strong focus on customer service and results.
Excellent communication, active listening, and organizational skills.
Ability to work well in a team and establish good working relationships.
Capable of multitasking and prioritizing in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.
At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.
You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.
Maryland Compensation Range
$20 - $24 USD
Auto-ApplyBilingual Spanish Leasing Consultant - Southridge
Leasing consultant job in Laurel, MD
Leasing Consultant Building Community, One Lease at a Time
***Must be bilingual Spanish***
Property: SouthRidge Apartment Homes - 386 units (market rate)
Employment Duration: Regular, Full-time (9 am to 6 pm - weekends required)
Salary: Starting at $18 to $20/hour + leasing and renewal bonus + benefits + housing discount + 401k matching + PTO + company paid holidays
About the Role
As a Leasing Consultant, you ll be more than a guide; you ll be a connector of people and possibilities. You ll be the first friendly face prospective residents meet, helping them find not just an apartment, but a place to belong.
What You ll Do
Create warm first impressions and build lasting connections
Showcase the best of our communities through engaging tours
Walk applicants seamlessly through the leasing process
Spark community pride through events, marketing, and resident engagement
Deliver an exceptional customer experience while leaving a positive impact
What We re Looking For
Strong communication and relationship-building skills
Enthusiasm for service, sales, and making a difference
Organized, dependable, and detail-oriented
Comfortable with technology and eager to learn
Why Join Us?
Ever evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to strengthen communities. This is more than a job; it s a chance to help others feel at home while building your own path to leadership. You ll be part of a team that values excellence, integrity, and joy in creating communities where people thrive.
#RP
Leasing Consultant- Overlook at Oxon Run, Washington DC
Leasing consultant job in Washington, DC
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
Prepares, monitors, and distributes reports on a variety of operational and financial data.
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
Participates in and attend all required training sessions.
Keeps Property Manager informed of any information that could affect property operations.
Supports other communities as assigned by management.
Other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Essential Skills, Experience and Talents:
High School Diploma or G.E.D.
Previous sales and/or tax credit leasing experience preferred.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
Strong attention to detail.
Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in this position will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas of the community without the assistance of an elevator.
While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations. The associate may be required to work extended periods of time at a computer terminal.
The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
The base hourly range for this role is $24 to $26/hour depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
Leasing Consultant
Leasing consultant job in Washington, DC
Leasing Consultant
Reports to: Community Manager
Compensation: $21.00/hour to $23.00/hour depending on experience; role is eligible for commission and overtime
Reporting to the Community Manager, the Leasing Consultant is the face of UIP and the property, often the first point of contact for prospective residents. This position allows you to build relationships with prospective residents and show them why they should select our property as their home. We are looking for someone with a proven track record in residential leasing and customer service, and we offer a generous commission structure. This is a great opportunity to establish yourself with an exciting, growing organization.
We offer a competitive compensation and benefits package, including: medical, dental, and vision insurance, 401(k) with company match, long-term disability insurance, paid time off, 12 paid holidays, and opportunities for continuing education.
Responsibilities
Gain an understanding of potential resident needs and provide information as to which of our apartments best fit those needs.
Check curb appeal and apartments each morning to ensure a positive customer experience.
Follow-up on prospect internet and phone leads to set appointments.
Encourage prospective tenants to lease from us by positioning the property and its units in a favorable light and offering the best customer service.
Process applications and gather the necessary verifications that support the application for the approval process and prepare the move-in paperwork.
Conduct move-in orientation and ensure all move-in requirements are met to ensure a positive customer experience.
Process and coordinate move-outs.
Maintain a strong closing ratio.
Complete reports on leasing activity, traffic, market information, and other vital information.
Other activities, as requested.
Qualifications
2+ years leasing experience, residential experience preferred
College degree desired, but not necessary
Excellent verbal and written communications
Demonstrated strong time management and organization skills
Proven ability to sell and come up with creative solutions with high conversion ratios
Ability to quickly develop rapport with prospective residents
Must be a motivated self-starter with the ability to work well in a team setting
Experience with Yardi and CRM, preferred
Understanding of fair housing laws
Must be able to work weekends
The UIP Companies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
Leasing Consultant - Fast Paced Leasing Office
Leasing consultant job in Silver Spring, MD
Love working with people? Passionate about sales AND service?
Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents.
We're looking for an energetic, relationship-driven Leasing Consultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you!
🏡 What You'll Do:
Leasing & Sales:
Greet, tour, and build relationships with prospective residents
Present apartment homes and community features - close the sale!
Manage online leads, follow up consistently, and meet monthly leasing goals
Assist with marketing efforts and outreach events
Resident Relations:
Provide friendly, timely support to current residents
Assist with move-ins and renewals
Respond to resident inquiries and help resolve concerns with professionalism
Support community-wide resident engagement events and communications
✅ You're a Great Fit If You:
Have strong people skills and a sales-driven mindset
Are upbeat, organized, and comfortable multitasking
Have 1+ years of experience in leasing, hospitality, or customer service (preferred)
Communicate clearly and professionally - in person, on the phone, and in writing
Can work weekends as needed
Bilingual (English + Spanish) Preferred
💼 We Offer:
Competitive hourly pay + commission/bonuses
Medical, dental, and vision insurance
Paid holidays and vacation time
Training and opportunities for career growth
A supportive, team-oriented environment
Crystal Springs Apartments is a professionally managed, amenity-rich community with a commitment to delivering top-tier service. Come be part of a company that values both leasing excellence and resident satisfaction!
Leasing Consultant
Leasing consultant job in Falls Church, VA
Job Description
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 300 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate.
Responsibilities:
Greeting prospective residents and provide them with property tours
Process lease applications and qualify residents
Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
Support the Community Manager with general office maintenance by answering phones and performing other administrative task
Maintain an up-to-date market study of primary competitors
Provide high quality customer service to residents and prospective residents
Effectively showcase the features and benefits of the apartments and communities
Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
Accurately prepare all lease-related documents
Consistent and timely follow-up on all calls, emails, and site visits
Qualifications:
1-2 years of high-quality customer service experience
Prior leasing & lease-up experience preferred
Strong communication & marketing skills
Professional and positive attitude
College Degree preferred
Proficient in Microsoft Office Suite, Outlook
Must be able to work weekends and have a reliable way to get to work
Bilingual in Spanish preferred
Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics
Leasing Consultant
Leasing consultant job in Washington, DC
We are seeking a dynamic and customer-focused Leasing Consultant to join our community in NW Washington, DC. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Leasing and Sales:
Greet prospective residents, show apartments, and assist with the leasing process.
Explain lease terms, community policies, and rental prices to potential tenants.
Conduct property tours and highlight the unique features and amenities of the community.
Follow up with prospects through phone calls, emails, and other forms of communication.
Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Customer Service:
Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
Assist residents with move-in and move-out procedures.
Conduct resident satisfaction surveys and handle resident complaints professionally.
Encourage reviews to remain relevant with our online presence
Administrative Duties:
Prepare and process leasing paperwork, including lease agreements and renewals.
Maintain accurate records of resident interactions and leasing activities.
Assist with marketing and advertising efforts, including social media postings and community events.
Daily review of leads and follow ups within Yardi
Property Management Support:
Collaborate with the maintenance team to ensure timely and efficient service requests.
Conduct property inspections and report any maintenance or safety issues.
Assist with organizing and executing resident events and activities.
Attend all seminars, classes, and community team meetings as instructed.
Qualifications:
High school diploma required.
2+ Previous experience in leasing, sales, or customer service roles is preferred
Yardi experience preferred
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Ability to work a flexible schedule, including weekends and holidays, as needed.
Positive attitude and a professional appearance.
Knowledge of local rental market trends and conditions preferred
Basic computer literacy
Ability to speak different languages is always a plus!
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.ROSS Companies is an Equal Employment Opportunity Employer
Auto-ApplyLeasing Consultant | Camden Fair Lakes/Monument Place
Leasing consultant job in Fairfax, VA
Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
* Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great "move-in experience"
* Showcase the value of the community features as they relate to the customer needs
* Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
* Utilize and establish creative marketing and social media strategies to increase property traffic
* Support occupancy and retention goals by following up with potential and current residents
* Use problem solving skills and best judgment to handle unpredictable situations as they arise
* Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
* Promote positive resident relations through courteous and timely response to resident needs and concerns
* Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
* Collaborate with team members to plan and organize resident events
* Will assist in other projects and activities as needed
Qualifications:
* One year of experience in sales, hospitality and/or customer service
* Bachelor's degree preferred
* Meet or exceed sales and customer service goals
* Work a varied schedule including weekends and holidays as required
* Proficiency in Microsoft Office Suite including Word, Excel & Outlook
* Strong written and verbal communication skills
* Leasing and/or property management experience preferred
* Knowledge of OneSite and Yield Star preferred
* Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
* Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
* Will use some repetitive motion of hand-wrist in using computer and writing
* Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
* Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
* Must handle stressful, urgent, novel and diverse work situations on a daily basis
* Emotional stability and personal maturity are important attributes in this position
* Will be regularly called upon to work long hours and odd schedules (including weekends)
* Position requires periodic travel by automobile to handle work-related activities
* May require airline travel, out-of-town and /or overnight trips
* Attendance and punctuality is essential for success in this position
* Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyWeekend Leasing Consultant (Part-time)
Leasing consultant job in Glen Burnie, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasing consultant is a challenging and fun position that uses both sales and exceptional customer service to make a genuine impact on people's lives. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of confidentiality, safety, and both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
SCHEDULE
This position is for WEEKENDS. The hours are 10:00 - 5:00 on Saturday and 12:00 - 5:00 on Sunday.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic, and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Requirements:
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Additional Information
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Leasing Consultant- Admiral Oaks (Bilingual-Spanish) Annapolis, MD.
Leasing consultant job in Annapolis, MD
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
Prepares, monitors, and distributes reports on a variety of operational and financial data.
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
Participates in and attend all required training sessions.
Keeps Property Manager informed of any information that could affect property operations.
Supports other communities as assigned by management.
Other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Essential Skills, Experience and Talents:
High School Diploma or G.E.D.
Previous sales and/or tax credit leasing experience preferred.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
Bilingual Spanish preferred.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
Strong attention to detail.
Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in this position will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas of the community without the assistance of an elevator.
While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations. The associate may be required to work extended periods of time at a computer terminal.
The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
The base hourly rate for this role is $22/hour to $24/hour depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#PMG
#ID
Auto-ApplyLeasing Consultant
Leasing consultant job in Ashburn, VA
Comstock is looking for an experienced Leasing Consultant to join the team! Our company, a renowned developer of high-quality, sustainable, mixed-use, and transit-oriented communities is seeking a Leasing Consultant for our luxury, mid-rise apartments in Ashburn, VA. This is an incredible opportunity for someone who loves working with people and excels in managing the leasing process from start to finish.
Key Responsibilities
Provide warm and engaging customer service, showcasing the benefits of our community.
Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all.
Prepare leasing paperwork and maintain accurate weekly/monthly reports.
Creatively market the community online, through social media, and within the local neighborhood.
Coordinate promotions to increase traffic and maintain high occupancy rates.
Manage and innovate our social media presence to engage current and prospective tenants.
Perform administrative duties to support the leasing process and other assigned tasks.
Qualifications
High School Diploma; Bachelor's degree preferred, especially in business or related fields.
1 year of leasing experience in multi-family property management environment preferred
Proven ability to drive the sales process from planning to closure.
Experience with Yardi is a plus.
Proficiency in Microsoft Office (Outlook, Word, Excel).
A strong focus on customer service and results.
Excellent communication, active listening, and organizational skills.
Ability to work well in a team and establish good working relationships.
Capable of multitasking and prioritizing in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
Auto-ApplyLeasing Consultant Aspen HIll, MD
Leasing consultant job in Silver Spring, MD
Job DescriptionLove working with people? Passionate about sales AND service?
Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents.
We're looking for an energetic, relationship-driven Leasing Consultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you!
Leasing Consultant
Leasing consultant job in Hyattsville, MD
We are seeking a dynamic and customer-focused Leasing Consultant to join our team at a property in Hyattsville, MD. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Leasing and Sales:
Greet prospective residents, show apartments, and assist with the leasing process.
Explain lease terms, community policies, and rental prices to potential tenants.
Conduct property tours and highlight the unique features and amenities of the community.
Follow up with prospects through phone calls, emails, and other forms of communication.
Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Customer Service:
Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
Assist residents with move-in and move-out procedures.
Conduct resident satisfaction surveys and handle resident complaints professionally.
Encourage reviews to remain relevant with our online presence
Administrative Duties:
Prepare and process leasing paperwork, including lease agreements and renewals.
Maintain accurate records of resident interactions and leasing activities.
Assist with marketing and advertising efforts, including social media postings and community events.
Daily review of leads and follow ups within Yardi
Property Management Support:
Collaborate with the maintenance team to ensure timely and efficient service requests.
Conduct property inspections and report any maintenance or safety issues.
Assist with organizing and executing resident events and activities.
Attend all seminars, classes, and community team meetings as instructed.
Qualifications:
High school diploma required.
Previous experience in leasing, sales, or customer service roles is preferred
Yardi experience preferred
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Ability to work a flexible schedule, including weekends and holidays, as needed.
Positive attitude and a professional appearance.
Knowledge of local rental market trends and conditions preferred
Basic computer literacy
Ability to speak different languages is always a plus!
ROSS Companies is an Equal Employment Opportunity Employer.
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Auto-ApplyLeasing Consultant | Camden Fair Lakes/Monument Place
Leasing consultant job in Fairfax, VA
Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Will assist in other projects and activities as needed
Qualifications:
One year of experience in sales, hospitality and/or customer service
Bachelor's degree preferred
Meet or exceed sales and customer service goals
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills
Leasing and/or property management experience preferred
Knowledge of OneSite and Yield Star preferred
Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyWeekend Leasing Consultant (Part-time)
Leasing consultant job in Glen Burnie, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasing consultant is a challenging and fun position that uses both sales and exceptional customer service to make a genuine impact on people's lives. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of confidentiality, safety, and both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
SCHEDULE
This position is for WEEKENDS. The hours are 10:00 - 5:00 on Saturday and 12:00 - 5:00 on Sunday.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic, and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Requirements:
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Additional Information
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Leasing Consultant
Leasing consultant job in Reston, VA
Comstock is excited to welcome a passionate Leasing Consultant to our team! As a leading developer of high-quality, sustainable, mixed-use, and transit-oriented communities, we're looking for someone who thrives in a fast-paced, people-focused environment. This role is based at our luxury high-rise community, where skyline views, elevated living, and exceptional service set the tone. If you love connecting with people, creating memorable experiences, and guiding residents through the leasing journey from “hello” to “welcome home,” this opportunity was made for you. Join us and help bring our beautiful community to life.
Key Responsibilities
Provide warm and engaging customer service, showcasing the benefits of our community.
Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all.
Prepare leasing paperwork and maintain accurate weekly/monthly reports.
Creatively market the community online, through social media, and within the local neighborhood.
Coordinate promotions to increase traffic and maintain high occupancy rates.
Manage and innovate our social media presence to engage current and prospective tenants.
Perform administrative duties to support the leasing process and other assigned tasks.
Qualifications
High School Diploma; Bachelor's degree preferred, especially in business or related fields.
1 year of leasing experience in multi-family property management environment preferred
Proven ability to drive the sales process from planning to closure.
Experience with Yardi is a plus.
Proficiency in Microsoft Office (Outlook, Word, Excel).
A strong focus on customer service and results.
Excellent communication, active listening, and organizational skills.
Ability to work well in a team and establish good working relationships.
Capable of multitasking and prioritizing in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
Auto-ApplyLeasing Consultant
Leasing consultant job in Fort Washington, MD
We are seeking a dynamic and customer-focused Leasing Consultant to join our team at a community in Fort Washington, MD. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Leasing and Sales:
Greet prospective residents, show apartments, and assist with the leasing process.
Explain lease terms, community policies, and rental prices to potential tenants.
Conduct property tours and highlight the unique features and amenities of the community.
Follow up with prospects through phone calls, emails, and other forms of communication.
Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Customer Service:
Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
Assist residents with move-in and move-out procedures.
Conduct resident satisfaction surveys and handle resident complaints professionally.
Encourage reviews to remain relevant with our online presence
Administrative Duties:
Prepare and process leasing paperwork, including lease agreements and renewals.
Maintain accurate records of resident interactions and leasing activities.
Assist with marketing and advertising efforts, including social media postings and community events.
Daily review of leads and follow ups within Yardi
Property Management Support:
Collaborate with the maintenance team to ensure timely and efficient service requests.
Conduct property inspections and report any maintenance or safety issues.
Assist with organizing and executing resident events and activities.
Attend all seminars, classes, and community team meetings as instructed.
Qualifications:
High school diploma required.
Previous experience in leasing, sales, or customer service roles is preferred
Yardi experience preferred
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Ability to work a flexible schedule, including weekends and holidays, as needed.
Positive attitude and a professional appearance.
Knowledge of local rental market trends and conditions preferred
Basic computer literacy
Ability to speak different languages is always a plus!
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.ROSS Companies is an Equal Employment Opportunity Employer
Auto-Apply