Leasing Consultant
Leasing consultant job in Indianapolis, IN
Keystone is seeking a professional and customer-focused Leasing Consultant to join our property management team. This role is ideal for someone who enjoys working with people, managing leases, and helping residents find the right home. This position is located at our 220 N Meridian property in downtown Indianapolis.
What You'll Do
Assist prospective and current residents with tours, applications, leases, and renewals
Manage leasing activity and maintain accurate records
Coordinate move-ins and ensure compliance with rental regulations
Respond to inquiries and follow up with prospects
Support marketing efforts to drive property traffic
What We're Looking For
1+ year of leasing experience in property management or real estate
Strong communication and organizational skills
Knowledge of leasing regulations and compliance
Proficiency in MS Office (Yardi experience a plus)
Ability to work independently and as part of a team
Why Keystone
Full-time position in a professional environment
Inclusive, diverse, and collaborative workplace
Opportunity to grow within property management
Leasing Consultant
Leasing consultant job in Indianapolis, IN
Under the direction of the Real Estate Manager, the Leasing Associate is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Duties and Responsibilities:
Sales/Marketing:
Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
Recommend strategies and programs for on-site marketing activity
Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
Recommend programs and strategies to increase qualified traffic and closing ratios.
Attend weekly marketing meetings
Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
Administrative:
Inspect apartments with the new residents at move in and complete all the necessary paperwork
Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
Accurately enter all prospect and resident data into Entrata in a timely manner
Keep files, desk, and leasing area organized
Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
Inspect market ready units and models each morning
Customer Service:
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall property appearance.
Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability for resident functions, community affiliated events and weekends
Perform other duties as required
Maintain all leasing office standards
Requirements:
High school diploma or equivalent, college preferred.
1-year customer service or sales experience (or relevant education)
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
Strong computer skills including Microsoft Office (Word, Excel)
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs
Occasionally requires lifting 20 pounds or less
Must be available to work weekends (minimum of 2 weekend per month) and holidays
Valid driver's license
Experienced Leasing Consultant
Leasing consultant job in Indianapolis, IN
Leasing Consultant - $17-18/hr. (based on experience) | Weekly Pay | Indianapolis, IN Are you ready to jump into the dynamic world of Property Management? The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you!
Working with BGSF gives you access to the top Property Management Companies in the area while also allowing you to sharpen your leasing and/or maintenance skills!
Benefits include medical, dental, competitive WEEKLY PAY all while gaining on-site experience. Temporary, Temp to Perm & Direct Hire positions available! May be eligible for paid sick leave and/or paid time off in accordance with applicable state and/or local law.
OPPORTUNITY for Leasing Consultants!
Are you friendly and enthusiastic?! Do you love engaging with customers? Or maybe you have a knack for closing a sale? Whatever your skill set is, we have the job for you! The ideal candidate will possess attention to detail and the ability to follow directions. You will be responsible for showing and leasing apartment homes to prospective residents.
Leasing Job Duties
* Administrative duties as needed include answering the phone, filing, etc.
* Customer service responsibilities include working with residents to resolve concerns and submitting service requests
* Touring the community & apartment homes
* Sell/ Lease apartment inventory
* Assist with completion of required application and lease paperwork
* Assist with Marketing as needed
* Assist with community events and resident retention
Leasing Job Requirements
* A minimum of six months of apartment/multifamily leasing experience required
* Software requirements may apply - Yardi, OneSite, BlueMoon, etc.
* Fair Housing knowledge is required
* Have dependable transportation to and from work
* Have a strong work ethic with reliability and dependability
* Ability and desire to jump in and assist with other community projects
* Enjoy working with others and taking direction when needed
* Maintain a friendly and customer service-oriented approach to co-workers and customers
APPLY TODAY! #Work4BG
Once your application is received a member of our Talent Acquisition team will reach out to start your journey to your career in Property Management!
Can't wait to start your new job?! Check out www.BGSF.com and register today! This will ensure you are first in line!
Know anyone else looking for an amazing opportunity in a multifamily career?! We reward referrals! Ask us how you can make an extra $50*!
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Leasing Consultant - Indianapolis
Leasing consultant job in Indianapolis, IN
Vicinia Property Management is searching for a Leasing Consultant for a New Lease Up
Beautiful New Property!
The Leasing Consultant is responsible for
Enhancing the residential experience for residents residing at Vicinia communities.
Responsible for the consumer life cycle including acquisition of consumers, excellent resident service, retention and separation of residents.
Provides information about the apartments and the community to the prospective resident and schedules visits to the community.
Responsible for leasing apartments at an acceptable determined percent of total prospects.
Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks and leasing move-in packets.)
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, market comps, vacancies, apartment availability, lease expiration's, square footage, etc.
Qualifications & Experience:
High school diploma or general education degree (GED) equivalent is required.
A minimum of one year sales experience preferred.
Customer service, hospitality, or product sales background desirable.
Excellent communication and organizational skills necessary.
Computer literacy, including experience with computerized property management and/or accounting software preferred.
A flexible work week schedule, a valid driver s license, and reliable transportation are required.
Compensation:
$19 - $22 Hourly
Vicinia Property Management's vision is to provide homes and be the employer of choice in the communities we serve. Vicinia is poised for significant growth, while creating a culture of compassion for all.
If you are seeking a path of excellence, apply today!
This job may require successful completion of an online assessment.
Leasing Consultant - Westfield, IN
Leasing consultant job in Westfield, IN
Description 2B Residential, a market leader in Class A multi-family management, is seeking an experienced Leasing Consultant to join our team at The James at Chatham Hills in Westfield, IN. At 2B Residential, you'll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. That means you'll need to be at the top of your game - but you'll also have a real opportunity to connect with people and create a sense of community. This is the kind of place where your ideas - and your initiative to implement them - can have a real impact on the company, our communities, and on the residents we serve. 2B Residential is 100% employee owned and offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, Employee Stock Option Program (ESOP) and 401(k). Pay Range: $20-$22 dollars per hour + bonus commissions Benefits Include:
Medical
Dental
Vision
Company-Paid Short Term/Long Term Disability
Company-Paid Life Insurance
Paid Time Off - Vacation, sick time, personal days, paid holidays
Employee Stock Ownership
401(k)
Sabbatical Program
SUMMARY
You know what it takes to make people feel at home. You're accustomed to delivering an unexpected level of service. You're smart, can think on your feet - and you're looking for a new challenge. You're exactly the kind of person who will fit in as part of the team at 2B Residential.
The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention. ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet residents and host tours for prospects, follow up of guest cards
Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
Answer and distribute incoming calls and messages throughout day
Receive and distribute all incoming mail
Occasionally assist with planning, and hosting after hours resident events
Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout occupant's tenancy by ensuring occupant's requests are responded to promptly and accurately
Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Occasionally assist with planning and hosting after hours resident events
Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
EDUCATION and/or EXPERIENCE
One (1) year of previous leasing experience is preferred; one (1) year of previous residential leasing experience with Yardi is preferred. Must have a valid driver's license/automobile insurance and reliable transportation.
This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!
Auto-ApplyLeasing Consultant - Hubbard Gardens
Leasing consultant job in Indianapolis, IN
The Millenia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.
Essential Functions and Responsibilities
Responsible for filling occupancy
Presenting properties and amenities in a positive light to prospective tenants
Tracking all prospect leads
Complete all required paperwork and database documentation/entries
Demonstrate excellent customer service and professionalism
Assist with all activities related to leasing apartments.
Handle telephone calls, including retrieving messages and returning calls.
Greet, pre-qualify, demonstrate, and follow up with prospects
Successfully overcome objections and practice closing techniques
Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident.
Handle and accurately complete all paperwork and reports associated with leasing activities.
Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.
Submit completed move-in files to Assistant Property Manager
Notify the Community Manager of all conditions that are unsafe or are areas of concern.
Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.
Place a strong emphasis on customer service in every action on the job.
Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
1+ years prior market-rate apartment leasing management experience preferred.
Extensive sales experience
Excellent time management and multi-tasking skills.
Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
Strong organizational skills with practical decision-making abilities.
Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
Knowledge of accounting for collecting/tracking rents and posting to appropriate records.
Minimum High School degree or GED equivalent preferred
Multi-Family housing experience a plus
Onesite experience a plus.
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Auto-ApplyLeasing Consultant
Leasing consultant job in Indianapolis, IN
Job Details Luxury Apartments in Indianapolis, IN - Indianapolis, IN Full Time Real EstateJob Posting Date(s) 09/04/2025Description Join Our Team!
Are you a motivated professional with a passion for real estate, customer service, and marketing? We are looking for a Leasing Consultant who will be the face of the community-welcoming prospects, supporting residents, and driving leasing success. If you're ready to take the lead in delivering outstanding experiences and contributing to occupancy goals, this is the role for you.
Why You'll Love Working With Us
We believe our people are our greatest asset. We foster a collaborative environment where your skills and creativity are valued-and rewarded.
We offer:
Competitive base salary with performance-based incentives
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Employee rent discounts
Training and career development opportunities
A supportive and team-oriented culture
What You'll Be Doing
Leasing & Resident Relations
Greet prospective residents, conduct property tours, and explain community features
Manage the full leasing process from application to move-in
Provide accurate information on pricing, availability, and policies
Maintain up-to-date resident files and support retention and renewal efforts
Conduct follow-up communications with prospects and residents
Marketing & Visibility
Promote the property through outreach efforts and marketing ideas
Monitor advertising platforms and provide insight into digital performance
Prepare competitive market surveys and analyze leasing trends
Operations & Support
Collect applications, deposits, and other move-in funds
Enter service requests and coordinate with the maarlingintenance team
Help maintain curb appeal and inspect vacant units for show-readiness
Assist with vendor or contractor access to units when needed
Qualifications What We're Looking For
High school diploma or GED required; some college preferred
One or more years of leasing, sales, or customer service experience strongly preferred
Excellent communication, organizational, and time management skills
Familiarity with Fair Housing laws and leasing policies
Basic computer proficiency; comfort with digital tools
Valid driver's license, auto insurance, and reliable transportation
Flexible schedule availability, including weekends
Who We Are
We are a respected property management company with a reputation for quality, service, and community. We are driven by a commitment to exceptional resident experiences and operational excellence.
Interested in joining a results-driven company where you can grow your career in leasing and property management?
Submit your application today!
Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.
#INDLC
Leasing Consultant
Leasing consultant job in Indianapolis, IN
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for a Leasing Consultant to join our on-site community team to help support a positive experience for our residents.
CLICK HERE to see a day in the life of a Leasing Consultant at Edward Rose & Sons!
What are the responsibilities of a Leasing Consultant?
Present community information to prospective renters in a professional manner to appeal to their rental needs
Provide accurate information on the selling features of the community and surrounding area
Build positive rapport with potential residents by answering telephone and email communications in a timely manner
Process applications for prospective residents and follow up to maintain consistent communication
Prepare lease contracts and other required documents
Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
Listen to resident complaints and help develop solutions for them
Additional duties as assigned by manager
What are the role requirements?
Previous sales or customer service experience is required
Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Must be proficient with Microsoft Office programs
Experience using Yardi Voyager or related property management software is preferred
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Leasing Consultant
Leasing consultant job in Indianapolis, IN
Are you ready to connect with potential residents seeking a new home? This position is created for a certain individual that has high energy, great communication and sales skills. In this client facing role, you will be responsible for establishing and maintaining business and being the face of Lake Castleton Apartments in Indianapolis, IN! We are looking for someone with sales experience in leasing apartments.
Responsibilities:
* Clerical duties as required
* Fielding general questions regarding rental units and property features
* Answering phones, greeting potential clients and showing model apartments
* Assisting potential clients in completing rental applications and lease agreements
Qualifications:
* Positive attitude and professional demeanor
* Candidates must have a valid drivers license
* Candidates must be able to work on Saturdays
* Excellent sales and marketing abilities are necessary
* Excellent communication and organizational skills are required
* Candidates must have leasing or property management experience
* Proficiency in Microsoft Office applications is a must, at least a basic skill level, intermediate level preferred
Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.
Leasing Consultant - The Metropolitan-Fishers
Leasing consultant job in Fishers, IN
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture.
What we're looking for:
We are seeking a full-time Leasing Consultant to join our team at The Metropolitan, a 304-unit community located in Fishers, Indiana. As a Leasing Consultant at Ackermann Group, you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. Additional responsibilites include:
Sales and administrative aspects with occasional light manual labor.
Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies.
Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach.
Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management.
Delivering exceptional customer experiences that garner positive reviews.
Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience.
Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time.
Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process.
Documenting (and potentially helps schedule) routine service needs expressed by residents.
Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals.
Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community.
Taking responsibility for other work-related tasks as assigned by Community Manager.
The ideal Leasing Consultant will have:
Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm.
Previous customer service experience is required. Leasing and/or sales experience is highly preferred!
Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred.
Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents
The ability to work well in a team setting
High school diploma or equivalent
We are proud to offer many Benefits & Perks at Ackermann Group including:
Competitive hourly compensation + commission potential for new and renewed leases
Health benefits including medical, dental, and vision insurance
401k retirement program with company match
Paid time off including sick, vacation, holidays, and your birthday!
Employee rent discount to live at any Ackermann community
Career coaching and development
Company engagement events
Auto-ApplyFull-Time Leasing Consultant
Leasing consultant job in Westfield, IN
Job Details Farmhouse at Lantern Commons - Westfield, IN Full Time Not Specified None SalesDescription
The Full-Time Leasing Consultant will be responsible for providing a world-class experience to residents and effectively market and lease apartments. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. The ideal candidate will come with excellent communication skills, a strong sales & marketing mentality, and ability to create a world-class experience for our residents.
What You'll Do:
Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
Assist with planning and hosting of resident events
Provide excellent customer service and serve as an example to the team as a representative of Peak and your community.
Maintain accurate and current prospect traffic and leasing data
Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)
Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet
Lease and renew beds/apartments via in person, on the phone or online
Write up and file service requests from residents upon receipt
Contribute to the general upkeep and cleaning of office, common areas and model
Assist in the performance of the annual turn process
Adhere to Peak policies and procedures
Greet prospective residents and show model, market ready units and common areas
Respond to internet leads and relay information to prospects via phone and in person
Contribute to optimizing occupancy while maximizing leased rent
Maintain thorough product knowledge of the property and competition
Perform various administrative tasks
Assist with market surveys, as needed
Inspect units on a quarterly basis as well as prior to move-in
What You'll Need:
1-2 years of customer service and/or sales experience highly preferred
Strong communication skills
High energy with a desire to work in a fast-paced environment
A desire to help others and impact your community
Availability to work evenings and weekends as required
Proven ability to demonstrate and embody Peak's Mindsets
Ability to read and write English fluently
What You'll Get (Peak Perks):
Potential monthly commission
Housing discount (varies by property)
15 days of PTO + 2 additional “Wellbeing Days”
Up to 12 weeks paid parental leave + one year of diapers, on us
401(k) Match
Wellness initiatives, health team competitions and reward programs through LiveWell Program
Employee Resource Groups
Commitment to leadership training and growth opportunities
Additional rewards and recognition
Who We Are
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.
PeakMade's Commitment to Diversity, Equity & Inclusion:
People Matter Most - and we mean all people.
#PeakSL
Leasing Professional (Part-Time) - The Retreat Northwest
Leasing consultant job in Indianapolis, IN
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION
Bi-Lingual Preferred
Essential Responsibilities:
* Performs all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
* Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
* Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community's established policies related to concessions, specials, and other programs to boost occupancy.
* Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
* Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
* Ensures that the community and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
* Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
* Executes and performs activities in support of the community's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
* Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Required Licenses or Certifications:
* Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
* Incumbents must have valid driver's license to operate a golf cart on property.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-DM1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Part-time Team Members*:
* 401(k) with Company Match (eligibility required)
* Employee Assistance Program
* Paid sick time
* For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
Auto-ApplyLeasing Agent
Leasing consultant job in Indianapolis, IN
Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.
Position Summary: We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.
Key Responsibilities:
* Greet and assist prospective residents, providing detailed information about available properties.
* Conduct property tours and highlight features that meet residents' needs.
* Schedule, coordinate, and conduct unit showings with prospective tenants.
* Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
* Meet and exceed monthly leasing targets.
* Work flexible hours as needed to show units.
* Navigate, update, and work effectively in Yardi software environment.
* Foster positive relationships with current residents to enhance community engagement and retention.
* Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.
* Perform any additional projects or duties as requested.
* Willingness to travel between buildings as needed (must have reliable transportation).
* Previous experience in leasing, customer service, or a related field preferred.
* Strong interpersonal and communication skills.
* Ability to work independently and as part of a team.
* Excellent time management and organizational skills.
* Ability to meet and exceed monthly leasing targets.
* Familiarity with Yardi property management software is a plus.
* Flexibility to work weekends and outside of traditional business hours.
* Must have reliable transportation and be able to drive between properties as needed.
We offer our full-time employees a comprehensive benefits package that includes:
* Medical, Dental, and Vision Coverage
* Flexible Spending and Health Savings Accounts
* Short-Term Disability and Supplemental Life Insurance
* Employee Assistance Program
* Fitness and Well-Being Program
* Company-Paid Life Insurance and Long-Term Disability
* 401(k) with Generous Company Match
* Paid Time Off (PTO), Paid Sick Time, and Paid Holidays
How to Apply:
Please submit your resume and cover letter detailing your qualifications and interest in the Leasing Agent position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team.
CYM Living is an equal opportunity employer.
Leasing Agent - Cloverleaf Apts.
Leasing consultant job in Indianapolis, IN
To be considered for employment, the person whose name appears on this online application must acknowledge that the application is complete and accurate and must also certify that he or she has read, understands, agrees, and acknowledges the questions asked and answers given in this application. Failure to acknowledge and certify may result in your application being denied.
Financial/Marketing: Support the Community Manager by achieving the occupancy and rental goals of the property. Maintaining a closing percentage of at least 30%. Assures that prospective residents are reached through advertising and further markets the property by responding to phone inquires and property tours. Assisting in accurate preparation and administration of all leasing activities and rental traffic reports. Assist the resident management in the completion of market studies.
Management: Assist Community Manager with overall operations of the community by promoting positive resident relations, handling resident complaints, and rent collections. In the absence and direction of the Community Manager supervises, motivates, and directs the staff by promoting teamwork to achieve a common goal.
Property Appearance/Upkeep: Keep the property in a neat, clean, and well-maintained condition. Daily exterior and interior inspections of the community to assure curb appeal, maintenance, cleanliness and safety procedures are being followed.
Customer Service: Ensure that the residential property meets and exceeds company standards for resident satisfaction and being available on a 24-hour emergency basis when scheduled. Plan and participate in community activities, as well as, other projects as assigned.
Perform other duties as needed.
Position Requirements:
Physical & Cognitive: Ability to work in a constant state of alertness and safe manner. Ability to lift, push and pull up to 40 pounds.
If job includes or may include driving for company business:
Driver must have a valid driver's license and acceptable motor vehicle record with company insurance carrier
Driver must have reliable means of transportation
Driver must provide proof of personal auto liability insurance when using vehicles for company business
Leasing Professional
Leasing consultant job in Indianapolis, IN
Leasing Professional The Manning Apartment Homes | Indianapolis, IN
Join a top-rated, employee-focused company! The Manning Apartment Homes is seeking an energetic, customer-focused Leasing Professional to join our team in Indianapolis, IN.
What We Offer:
Competitive hourly pay + high commission potential
Generous PTO (120 160 hours) + paid holidays
Health benefits medical, dental, vision
401(k) with company match & company-paid life insurance
Supportive, team-oriented environment with career growth opportunities
What You'll Do:
Lease apartments and guide prospects through the rental process
Maintain accurate resident and property records
Ensure units are tour-ready and support marketing efforts
Deliver top-tier customer service and uphold Fair Housing standards
Requirements:
High school diploma or GED
Leasing experience preferred but we ll train candidates with strong customer service, sales, or hospitality backgrounds
Comfortable using Outlook, Word, Excel & social media
Able to walk the property, climb stairs, and lift up to 25lbs
Weekend availability (Saturdays) required
Why The Manning?
We prioritize your success, growth, and work-life balance. Join us and thrive in a company that values you.
Apply today and start your career at The Manning Apartment Homes in Indianapolis!
Leasing Consultant
Leasing consultant job in Indianapolis, IN
Under the direction of the Real Estate Manager, the Leasing Associate is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Duties and Responsibilities:
Sales/Marketing:
Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
Recommend strategies and programs for on-site marketing activity
Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
Recommend programs and strategies to increase qualified traffic and closing ratios.
Attend weekly marketing meetings
Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
Administrative:
Inspect apartments with the new residents at move in and complete all the necessary paperwork
Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
Accurately enter all prospect and resident data into Entrata in a timely manner
Keep files, desk, and leasing area organized
Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
Inspect market ready units and models each morning
Customer Service:
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall property appearance.
Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability for resident functions, community affiliated events and weekends
Perform other duties as required
Maintain all leasing office standards
Requirements:
High school diploma or equivalent, college preferred.
1-year customer service or sales experience (or relevant education)
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
Strong computer skills including Microsoft Office (Word, Excel)
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs
Occasionally requires lifting 20 pounds or less
Must be available to work weekends (minimum of 2 weekend per month) and holidays
Valid driver's license
#AIONhire
Leasing Consultant - 220 Meridian
Leasing consultant job in Indianapolis, IN
Job Description
The Leasing Consultant serves as a rental property specialist, representing Keystone and the property management team. This role supports prospective and current residents with property tours, lease terms, applications, negotiations, and renewals. The ideal candidate is professional, knowledgeable, and solution-oriented, with the ability to match resident needs to available apartments.
Key Responsibilities
Manage leases for prospective and existing residents
Coordinate property tours, follow-ups, and database updates
Process rental applications and ensure compliance
Execute lease agreements and coordinate move-ins
Prepare lease documentation and maintain records
Implement marketing efforts to drive traffic
Respond to inquiries and conduct property inspections
Perform additional duties as assigned
Qualifications
High school diploma or GED required
Minimum 1 year of leasing experience in property management or real estate
Working knowledge of leasing regulations and compliance
Experience managing leases for high-volume properties
Proficiency in MS Office and property management software
Strong communication, organization, and time-management skills
Ability to work independently and collaboratively
Goal-oriented with a customer-focused mindset
Preferred
Bachelor's degree
Experience with Yardi software
Work Environment
Full-time, professional office setting
Schedule includes Monday-Saturday; flexible hours may be required
Powered by ExactHire:113903
Leasing Consultant - Hubbard Gardens
Leasing consultant job in Indianapolis, IN
The Millenia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.
Essential Functions and Responsibilities
Responsible for filling occupancy
Presenting properties and amenities in a positive light to prospective tenants
Tracking all prospect leads
Complete all required paperwork and database documentation/entries
Demonstrate excellent customer service and professionalism
Assist with all activities related to leasing apartments.
Handle telephone calls, including retrieving messages and returning calls.
Greet, pre-qualify, demonstrate, and follow up with prospects
Successfully overcome objections and practice closing techniques
Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident.
Handle and accurately complete all paperwork and reports associated with leasing activities.
Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.
Submit completed move-in files to Assistant Property Manager
Notify the Community Manager of all conditions that are unsafe or are areas of concern.
Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.
Place a strong emphasis on customer service in every action on the job.
Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
1+ years prior market-rate apartment leasing management experience preferred.
Extensive sales experience
Excellent time management and multi-tasking skills.
Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
Strong organizational skills with practical decision-making abilities.
Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
Knowledge of accounting for collecting/tracking rents and posting to appropriate records.
Minimum High School degree or GED equivalent preferred
Multi-Family housing experience a plus
Onesite experience a plus.
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Leasing Consultant - Carmel, IN
Leasing consultant job in Carmel, IN
Description 2B Residential, a market leader in Class A multi-family management, is seeking an experienced Leasing Consultant to join our team at The Signature Carmel in Carmel, IN. At 2B Residential, you'll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. That means you'll need to be at the top of your game - but you'll also have a real opportunity to connect with people and create a sense of community. This is the kind of place where your ideas - and your initiative to implement them - can have a real impact on the company, our communities, and on the residents we serve. 2B Residential is 100% employee owned and offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, Employee Stock Option Program (ESOP) and 401(k). Pay Range: $19 dollars per hour + bonus commissions Benefits Include:
Medical
Dental
Vision
Company-Paid Short Term/Long Term Disability
Company-Paid Life Insurance
Paid Time Off - Vacation, sick time, personal days, paid holidays
Employee Stock Ownership
401(k)
Sabbatical Program
SUMMARY
You know what it takes to make people feel at home. You're accustomed to delivering an unexpected level of service. You're smart, can think on your feet - and you're looking for a new challenge. You're exactly the kind of person who will fit in as part of the team at 2B Residential.
The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention. ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet residents and host tours for prospects, follow up of guest cards
Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
Answer and distribute incoming calls and messages throughout day
Receive and distribute all incoming mail
Occasionally assist with planning, and hosting after hours resident events
Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout occupant's tenancy by ensuring occupant's requests are responded to promptly and accurately
Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Occasionally assist with planning and hosting after hours resident events
Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
EDUCATION and/or EXPERIENCE
One (1) year of previous leasing experience is preferred; one (1) year of previous residential leasing experience with Yardi is preferred. Must have a valid driver's license/automobile insurance and reliable transportation.
This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!
Auto-ApplyLeasing Consultant - The Metropolitan-Fishers
Leasing consultant job in Fishers, IN
Job Description
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture.
What we're looking for:
We are seeking a full-time Leasing Consultant to join our team at The Metropolitan, a 304-unit community located in Fishers, Indiana. As a Leasing Consultant at Ackermann Group, you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. Additional responsibilites include:
Sales and administrative aspects with occasional light manual labor.
Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies.
Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach.
Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management.
Delivering exceptional customer experiences that garner positive reviews.
Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience.
Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time.
Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process.
Documenting (and potentially helps schedule) routine service needs expressed by residents.
Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals.
Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community.
Taking responsibility for other work-related tasks as assigned by Community Manager.
The ideal Leasing Consultant will have:
Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm.
Previous customer service experience is required. Leasing and/or sales experience is highly preferred!
Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred.
Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents
The ability to work well in a team setting
High school diploma or equivalent
We are proud to offer many Benefits & Perks at Ackermann Group including:
Competitive hourly compensation + commission potential for new and renewed leases
Health benefits including medical, dental, and vision insurance
401k retirement program with company match
Paid time off including sick, vacation, holidays, and your birthday!
Employee rent discount to live at any Ackermann community
Career coaching and development
Company engagement events