Leasing consultant jobs in Glen Burnie, MD - 226 jobs
All
Leasing Consultant
Leasing Consultant
David S. Brown Enterprises, Ltd.
Leasing consultant job in Pikesville, MD
Assists in general administration and all related functions for the property. Responsible for conducting rental inquiries. Acts as a liaison between manager and maintenance department by coordinating resident requested service. Answers phone, greets visitors and channels inquiries to appropriate staff members. Must have working knowledge of personnel, accounting, leasing, maintenance, computers, marketing and resident retention policies and procedures.
Responsibilities include the following. Other duties may be assigned.
Answers phone, greets visitors with a smile, schedules appointments, and directs inquiries to appropriate staff member
Introduce yourself and other team members in the immediate area
Completes survey/welcome card for each prospect
Conducts rental inquiries and tours of property
Follows up with prospect: thank you cards, phone calls, and any other requested or needed information
Enters application and lease into computer system
Follows up with residents regarding quality and promptness of service with either a phone call or written questionnaire. Relays feedback to Property Manager
Receives service request from residents and records in appropriate record book
Responds to internet inquiries promptly
Helps with monthly newsletter by writing and typing articles
Prepare and maintain resident files
Records traffic and rental activity promptly and accurately
Participates in resident activities, open houses and other events to promote community
Makes coffee, bakes cookies, and other refreshments for residents and prospects
Puts balloons, promotional signs, etc. on property
Completes and updates move-in, move-out and rental packets
Performs general administrative duties such as logging rent, filing, typing, mailing, ordering supplies, and resident termination calls
Performs monthly market surveys and shops competition
Follows Fair Housing regulations
Required to work weekends
Completes all necessary paperwork efficiently and timely to process application
Process applications within 48 hours, obtain property manager approval, and notify applicants of results
Prepare lease packages
Complete move in package, test keys and inspect apartments prior to move in
Conduct new resident orientation
Participate in revenue collections
Implement and participate in social functions and resident appreciation days
Participate in community outreach activities
Performs all other duties as requested by the Property Manager
Flexibility in work schedule as determined by regional management may be required periodically to insure adequate staffing in leasing office
Achieve 85% or higher on all shops.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Positive, “can-do” attitude, professionalism and high level of enthusiasm
Customer-centered
Strong demonstration and closing skills
Thorough organizational and administrative abilities
Excellent communication skills, verbal and written
Dependable, team player, organized
Must have valid driver's license and dependable vehicle
Needs to know how to operate office equipment such as fax machine, copier, printer
General knowledge of personal computer
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages
Reasoning Ability: To apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to talk or hear.
Employee frequently is required to use hands to finger, handle or feel.
Employee is occasionally required to stand, walk, sit and reach with hands and arms.
Employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Employee is regularly exposed to outside weather conditions.
Noise level in the work environment is usually moderate.
Education/Training/Experience
High school diploma, plus specialized training or two year degree or equivalent
One or two years of customer service experience or 6 months minimum leasing or sales experience in the apartment, hotel or retail industry
Supervision Received
Most work is done independently without close supervision. This job requires no supervision of others.
Benefits
We support a work-life balance providing 10+ days per year of vacation, plus sick leave, plus a paid day off for your Birthday
We provide 9 paid holidays
401k Retirement: Save for your future with a 50% company match, up to 8%
Health benefits: medical, dental, vision, with employer contributions
Receive a 15% discount on your rent with our Apartment Rental Discount program
We provide reimbursement for part of your tuition in either undergrad or graduate degrees or seminars/certifications
Employer Paid benefits: Term Life and AD&D Insurance, Short term disability, Wellness Program, gym membership
We are proud to be an EOE, and we maintain a drug-free workplace
$29k-38k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Leasing Consultant
Maryland 4.3
Leasing consultant job in Aberdeen, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasingconsultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on people's lives. The leasingconsultant serves to connect prospective and current residents of Maryland Management Company's apartment communities with the Company's management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to support and contribute to a team; work well with others
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the leasingconsultant must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$18 - $21 per hour based on experience, plus commission
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid health insurance HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
$18-21 hourly 7h ago
Leasing Consultant, Temporary Assignment until 07/31/26, Ranleagh Court
Enterprise Community Partners 4.5
Leasing consultant job in Columbia, MD
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
* Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
* Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
* Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
* Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
* Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
* Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
* Prepares, monitors, and distributes reports on a variety of operational and financial data.
* Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
* Participates in and attend all required training sessions.
* Keeps Property Manager informed of any information that could affect property operations.
* Supports other communities as assigned by management.
* Other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Qualifications:
* High School Diploma or G.E.D.
* Previous sales or leasing experience preferred.
* NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
* Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
* Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
* Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
* Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
* Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
* Strong attention to detail.
* Ability to handle a high volume of telephone calls.
Requirements:
* Possess and maintain timely and reliable transportation.
Total Rewards at Enterprise:
* You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
* The base hourly rate for this role is between $23.00 - $25.00/hour depending on level of skills and experience.
* The hourly range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. You will have learning and development opportunities. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#LI
#ID
$23-25 hourly Auto-Apply 16d ago
Leasing Consultant
Comstock 4.7
Leasing consultant job in Rockville, MD
Comstock is looking for an experienced LeasingConsultant to join the team! Our company, a renowned developer of high-quality, sustainable, mixed-use, and transit-oriented communities is seeking a LeasingConsultant for our luxury, mid-rise apartments in Rockville, MD. This is an incredible opportunity for someone who loves working with people and excels in managing the leasing process from start to finish.
Key Responsibilities
Provide warm and engaging customer service, showcasing the benefits of our community.
Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all.
Prepare leasing paperwork and maintain accurate weekly/monthly reports.
Creatively market the community online, through social media, and within the local neighborhood.
Coordinate promotions to increase traffic and maintain high occupancy rates.
Manage and innovate our social media presence to engage current and prospective tenants.
Perform administrative duties to support the leasing process and other assigned tasks.
Qualifications
High School Diploma; Bachelor's degree preferred, especially in business or related fields.
1 year of leasing experience in multi-family property management environment preferred
Proven ability to drive the sales process from planning to closure.
Experience with Yardi is a plus.
Proficiency in Microsoft Office (Outlook, Word, Excel).
A strong focus on customer service and results.
Excellent communication, active listening, and organizational skills.
Ability to work well in a team and establish good working relationships.
Capable of multitasking and prioritizing in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.
At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.
You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.
Maryland Compensation Range
$20 - $24 USD
$20-24 hourly Auto-Apply 22d ago
Leasing Consultant - SouthRidge
Ti Communities 4.6
Leasing consultant job in Laurel, MD
LeasingConsultant Building Community, One Lease at a Time
About the Role
As a LeasingConsultant, you ll be more than a guide; you ll be a connector of people and possibilities. You ll be the first friendly face prospective residents meet, helping them find not just an apartment, but a place to belong.
What You ll Do
Create warm first impressions and build lasting connections
Showcase the best of our communities through engaging tours
Walk applicants seamlessly through the leasing process
Spark community pride through events, marketing, and resident engagement
Deliver an exceptional customer experience while leaving a positive impact
What We re Looking For
Strong communication and relationship-building skills
Enthusiasm for service, sales, and making a difference
Organized, dependable, and detail-oriented
Comfortable with technology and eager to learn
Why Join Us?
Ever evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to strengthen communities. This is more than a job; it s a chance to help others feel at home while building your own path to leadership. You ll be part of a team that values excellence, integrity, and joy in creating communities where people thrive.
TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#RP
$32k-38k yearly est. 1d ago
Leasing Consultant
Donaldson 4.1
Leasing consultant job in Annandale, VA
Full-time Annandale, VA Salary: $20-$22 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a LeasingConsultant! We are seeking a talented LeasingConsultant with prior leasing experience for a 389- unit residential apartment community located in Annandale, VA (Fairmont Gardens).
Responsibilities:
Greet and engage prospective residents with professionalism and enthusiasm
Conduct property tours and showcase apartment features and community amenities
Execute the full leasing cycle-from initial inquiry through lease signing
Assist with marketing and outreach efforts to attract new prospects
Maintain accurate resident and prospect records (Yardi experience a plus)
Promote resident retention through excellent customer care and service follow-up
Support the property team in day-to-day operations and building events
Respond promptly to phone calls, emails, and resident inquiries
Requirements:
Prior leasing experience in a multifamily community
Strong customer service and communication skills
Goal-oriented with proven closing ability
Tech-savvy, organized, and detail-focused
Availability to work weekends and some evenings for resident events
Yardi or similar property management software experience preferred
Why Donaldson?
At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values:
Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity
We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including:
Medical, Dental & Vision Insurance
Short-Term & Long-Term Disability
Life Insurance & AD&D
Supplemental Insurance Options
Pet Discount Plans
401(k) Retirement Plan
Paid Time Off (PTO)
Membership in Access Perks
Paid Volunteer Days & Community Service Programs
Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first.
Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB
$20-22 hourly 60d+ ago
Leasing Consultant - Fast Paced Leasing Office
Crystal Springs 4.0
Leasing consultant job in Silver Spring, MD
Love working with people? Passionate about sales AND service?
Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents.
We're looking for an energetic, relationship-driven LeasingConsultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you!
🏡 What You'll Do:
Leasing & Sales:
Greet, tour, and build relationships with prospective residents
Present apartment homes and community features - close the sale!
Manage online leads, follow up consistently, and meet monthly leasing goals
Assist with marketing efforts and outreach events
Resident Relations:
Provide friendly, timely support to current residents
Assist with move-ins and renewals
Respond to resident inquiries and help resolve concerns with professionalism
Support community-wide resident engagement events and communications
✅ You're a Great Fit If You:
Have strong people skills and a sales-driven mindset
Are upbeat, organized, and comfortable multitasking
Have 1+ years of experience in leasing, hospitality, or customer service (preferred)
Communicate clearly and professionally - in person, on the phone, and in writing
Can work weekends as needed
Bilingual (English + Spanish) Preferred
💼 We Offer:
Competitive hourly pay + commission/bonuses
Medical, dental, and vision insurance
Paid holidays and vacation time
Training and opportunities for career growth
A supportive, team-oriented environment
Crystal Springs Apartments is a professionally managed, amenity-rich community with a commitment to delivering top-tier service. Come be part of a company that values both leasing excellence and resident satisfaction!
$30k-36k yearly est. 60d+ ago
Leasing Consultant (Part - Time)
Realty Management Services Inc. 4.0
Leasing consultant job in Hyattsville, MD
We are seeking a dynamic and customer-focused LeasingConsultant to join our team at a property in Hyattsville, MD as a Part - Time employee. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Leasing and Sales:
Greet prospective residents, show apartments, and assist with the leasing process.
Explain lease terms, community policies, and rental prices to potential tenants.
Conduct property tours and highlight the unique features and amenities of the community.
Follow up with prospects through phone calls, emails, and other forms of communication.
Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Customer Service:
Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
Assist residents with move-in and move-out procedures.
Conduct resident satisfaction surveys and handle resident complaints professionally.
Encourage reviews to remain relevant with our online presence
Administrative Duties:
Prepare and process leasing paperwork, including lease agreements and renewals.
Maintain accurate records of resident interactions and leasing activities.
Assist with marketing and advertising efforts, including social media postings and community events.
Daily review of leads and follow ups within Yardi
Property Management Support:
Collaborate with the maintenance team to ensure timely and efficient service requests.
Conduct property inspections and report any maintenance or safety issues.
Assist with organizing and executing resident events and activities.
Attend all seminars, classes, and community team meetings as instructed.
Qualifications:
High school diploma required.
Previous experience in leasing, sales, or customer service roles is preferred
Yardi experience preferred
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Ability to work a flexible schedule, including weekends and holidays, as needed.
Positive attitude and a professional appearance.
Knowledge of local rental market trends and conditions preferred
Basic computer literacy
Ability to speak different languages is always a plus!
ROSS Companies is an Equal Employment Opportunity Employer.
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
$32k-41k yearly est. Auto-Apply 27d ago
Leasing Consultant - Arrive Silver Spring
Trinity Property Consultants 3.7
Leasing consultant job in Silver Spring, MD
at Trinity Property Consultants
At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
Pay Range: $22 - $24/hour, based on experience, plus potential to earn commissions and renewal bonuses!
Schedule: Full-time, 40-hours per week. Weekend availability is required.
:
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance request
Receive collections in accordance with Trinity's standards
Clerical and phone support
Maintain all community members files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity's standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
Conduct community member's move-out unit walks
Additional tasks or duties assigned by Supervisor
Special Requirements:
Physical Demands:
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Essential Functions:
Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualification:
Computer Skills:
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs
Education:
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
Professional Experience:
One year of experience in a service industry is preferred
We've Got You Covered!
Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. (
Available after 90 days of full-time employment)
Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
Volunteer Time-Off. We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.
At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.
Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our Company and benefits at: ****************************************
$22-24 hourly Auto-Apply 38d ago
Leasing Consultant
Eagle Rock Properties 3.7
Leasing consultant job in Falls Church, VA
Job Description
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
The LeasingConsultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate.
Responsibilities:
Greeting prospective residents and provide them with property tours
Process lease applications and qualify residents
Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
Support the Community Manager with general office maintenance by answering phones and performing other administrative task
Maintain an up-to-date market study of primary competitors
Provide high quality customer service to residents and prospective residents
Effectively showcase the features and benefits of the apartments and communities
Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
Accurately prepare all lease-related documents
Consistent and timely follow-up on all calls, emails, and site visits
Qualifications:
1-2 years of high-quality customer service experience
Prior leasing & lease-up experience preferred
Strong communication & marketing skills
Professional and positive attitude
College Degree preferred
Proficient in Microsoft Office Suite, Outlook
Must be able to work weekends and have a reliable way to get to work
Bilingual in Spanish preferred
Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics
$33k-40k yearly est. 24d ago
Leasing Consultant
Omninet Property Management
Leasing consultant job in Baltimore, MD
Job Title: LeasingConsultant Reports to: Property Manager and/or Regional Manager
WHO WE ARE Pioneer Property Management is a vertically integrated apartment management company that specializes in providing attentive, customized, and excellent service to our residents. Our experienced and dedicated team members contribute to our unparalleled expertise in management.
JOB SUMMARY
The LeasingConsultant is responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. This position is responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. The LeasingConsultant is also responsible for assisting the Property Manager and Assistant Manager as directed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects, and closing the sale by obtaining a rental application and a deposit.
• Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Inspect and touch up model units. Communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
• Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
• Maintain lease files per policy and procedure.
• Accurately record traffic from all sources, daily, and convert minimum of 30% total traffic to leases.
• Follow up with prospective residents, including a phone call within 24 hours and a minimum of two additional follow up contacts.
• Assist with planning and implementation of community marketing plan to generate traffic.
• Outreach marketing visits on a weekly basis. Maintain leads and contacts.
• Pick up trash off the ground, operate trash compactor when necessary and if needed, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to resident ready standards.
GENERAL OFFICE/ADMINISTRATIVE RESPONSIBILITIES:
• Record resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests.
• Schedule and inspect apartments for move in.
• Receive and acknowledge resident notices and prepare files.
• Assist in lease renewal procedure:
o Complete lease renewal printout and submit to manager for approval.
o Contact each resident by phone prior to 90 days before the end of his or her initial term.
o Send renewal letters to those residents you are unable to reach by phone.o Type new leases and all applicable addendums.
• Assemble move-in packages.
• Keep market survey of competitor rates up to date at least monthly and visit competitors three times annually.
• Keep all filing current.
• Schedule guest apartment and clubhouse rentals.
• Operate office alarm system in conjunction with opening and closing the office.
• Deliver thorough move-in presentation to new residents.
• Calculate daily rent, prorate charges, late fees, and percentages.
CUSTOMER SERVICE RESPONSIBILITIES:
• Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling.
• Carry and deliver boxes, flowers, newsletters, correspondence, etc. to residents' apartments.
• Maintain a complete clean and neat appearance. Must adhere to Pioneer's Dress Code and Personal Hygiene Policy at all times.
• Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
COMPANY RESPONSIBILITIES:
• Assists the Property Manager and Assistant Manager with other tasks as required.
• Comply with Pioneer Property Management policies and procedures.
• Embraces and executes the vision, mission, and beliefs of the Company.
SCHEDULING:
• Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays.
• May be required to be on-call and aid during staffing deficiencies on-site.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Sedentary work typically in an office environment
• Ability to lift, push and pull up to 25 pounds is occasionally required.
• Stooping, crouching, reaching, and standing are occasionally required.
• Talking, hearing, and seeing with close visual acuity are frequently required.
• Ability to walk around the property several times daily (on uneven surfaces and/or climb several flights of stairs)
• Driving a golf cart on the property may be required.
• Ability to work under minimal to moderate supervision.
• Ability to tolerate stressful situations.
• Is punctual and present at work when scheduled.
• Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.
Pioneer Management is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. Pioneer is an equal opportunity employer and does not tolerate harassment, discrimination, or retaliation.
Thank you for your interest in our open position. In order to be considered for this position, we'll need you to complete an online assessment that will allow us to get to know you better, beyond your resume. At the completion of the assessment, you will have the opportunity to review insights derived from your assessment responses - our way of saying thank you for investing the time to apply to with us!
Click here: *************************************************************
$29k-38k yearly est. 60d+ ago
Leasing Consultant
Hvac Technician In Tucson, Arizona
Leasing consultant job in Washington, DC
Enthusiastic, outgoing leasing professional wanted!
The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.
If you're someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we've got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!
Responsibilities
The LeasingConsultant reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.
Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
Approve, enter and present all rental applications to the General Manager for execution
Manage property licenses and the renewal process by liaison with legal counsel and the City
Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
Ensure that leases and resident check-ins are accurate and efficient
Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
Assist in the preparation of weekly reports related to the property's performance as required
Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
Assist in the development and implementation of resident retention programs
Maintain courteous communication with residents, applicants, employees and vendors
Answer telephones as needed
General administrative duties such as filing and typing
Qualifications
Bachelor degree or equivalent combination of education and experience
First Aid/CPR certification or willingness to obtain
Valid driver's license and current automobile insurance is preferred
Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
Computer skills and math ability
Accurate typing and record keeping
Proficient in Microsoft Word, Excel and Outlook
Knowledge of Entrata is preferred
Accurate in numerical analysis and transfer of related data
Accurate in preparation of documents to ensure grammatical and legal correctness
Knowledge of and adherence to all federal, state and local laws
Ability to follow through with all necessary paperwork and ensure all deadlines are met
Demonstrate a positive, professional and enthusiastic attitude at all times
Excellent customer service skills
Ability to communicate effectively and professionally while operating in a fast paced environment
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
Ability to think rationally beyond a specific set of instructions
$28k-37k yearly est. Auto-Apply 60d+ ago
Leasing Consultant
Horning Management LLC Corporation
Leasing consultant job in Washington, DC
Horning is looking to hire an ambitious team player to join our mission in making a difference in the community. Owned and operated for over 60 years, we are leaders in real estate development and manage a diverse portfolio of multi-family housing and retail within the DC region. A career in the multi-family industry gives you stability and the opportunity to provide comfortable homes for people to make memories in that will last them a lifetime. Join an award-winning company!
We see the importance of offering personal and professional developmental training programs to empower and aide you in your success. We recognize that the backbone of Horning are our employees. We appreciate and value new ideas and perspectives. Not to mention, we have a fun family culture.
Job Description:
As a leasingconsultant, you are the person that prospective residents lean on to find their new home for their family.
Main responsibilities include but not limited to:
Use customer-focused approach to find homes for prospective residents based on their needs
Present and promote available homes resulting in a new lease
Plan and host creative and fun resident events
Build relationship with neighborhood merchants and businesses
Contribute ideas for marketing community and improving resident retention
Foster positive and long-term relationships with residents while assisting them in their inquiries
Qualifications:
Knowledge of Yardi, CRM, Rent Café, and social media a plus
Experience:
Proficiency in Spanish a plus
Previous leasing experience preferred.
Transferable experience in customer service is preferred
Apply today. We'd love to meet you.
Horning is an Equal Opportunity Employer that promotes diversity and inclusion.
$28k-37k yearly est. 18d ago
Leasing Consultant
Maryland Management Company 4.3
Leasing consultant job in Edgewood, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasingconsultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on people's lives. The leasingconsultant serves to connect prospective and current residents of Maryland Management Company's apartment communities with the Company's management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to support and contribute to a team; work well with others
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the leasingconsultant must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$19 - $20 hourly based on experience, plus commission.
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid health insurance HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
Prepares, monitors, and distributes reports on a variety of operational and financial data.
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
Participates in and attend all required training sessions.
Keeps Property Manager informed of any information that could affect property operations.
Supports other communities as assigned by management.
Other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Essential Skills, Experience and Talents:
High School Diploma or G.E.D.
Previous sales and/or tax credit leasing experience preferred.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
Bilingual Spanish preferred.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
Strong attention to detail.
Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in this position will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas of the community without the assistance of an elevator.
While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations. The associate may be required to work extended periods of time at a computer terminal.
The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
The base hourly rate for this role is $22/hour to $24/hour depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#PMG
#ID
$22-24 hourly Auto-Apply 60d+ ago
Leasing Consultant
Comstock 4.7
Leasing consultant job in Reston, VA
Comstock is excited to welcome a passionate LeasingConsultant to our team! As a leading developer of high-quality, sustainable, mixed-use, and transit-oriented communities, we're looking for someone who thrives in a fast-paced, people-focused environment. This role is based at our luxury high-rise community, where skyline views, elevated living, and exceptional service set the tone. If you love connecting with people, creating memorable experiences, and guiding residents through the leasing journey from “hello” to “welcome home,” this opportunity was made for you. Join us and help bring our beautiful community to life.
Key Responsibilities
Provide warm and engaging customer service, showcasing the benefits of our community.
Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all.
Prepare leasing paperwork and maintain accurate weekly/monthly reports.
Creatively market the community online, through social media, and within the local neighborhood.
Coordinate promotions to increase traffic and maintain high occupancy rates.
Manage and innovate our social media presence to engage current and prospective tenants.
Perform administrative duties to support the leasing process and other assigned tasks.
Qualifications
High School Diploma; Bachelor's degree preferred, especially in business or related fields.
1 year of leasing experience in multi-family property management environment preferred
Proven ability to drive the sales process from planning to closure.
Experience with Yardi is a plus.
Proficiency in Microsoft Office (Outlook, Word, Excel).
A strong focus on customer service and results.
Excellent communication, active listening, and organizational skills.
Ability to work well in a team and establish good working relationships.
Capable of multitasking and prioritizing in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
$30k-37k yearly est. Auto-Apply 44d ago
Leasing Consultant Aspen HIll, MD
Crystal Springs 4.0
Leasing consultant job in Silver Spring, MD
Job DescriptionLove working with people? Passionate about sales AND service?
Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents.
We're looking for an energetic, relationship-driven LeasingConsultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you!
$30k-36k yearly est. 12d ago
Leasing Consultant
Realty Management Services Inc. 4.0
Leasing consultant job in Washington, DC
We are seeking a dynamic and customer-focused LeasingConsultant to join our community in NW Washington, DC. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.
Leasing and Sales:
Greet prospective residents, show apartments, and assist with the leasing process.
Explain lease terms, community policies, and rental prices to potential tenants.
Conduct property tours and highlight the unique features and amenities of the community.
Follow up with prospects through phone calls, emails, and other forms of communication.
Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions.
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Customer Service:
Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
Assist residents with move-in and move-out procedures.
Conduct resident satisfaction surveys and handle resident complaints professionally.
Encourage reviews to remain relevant with our online presence
Administrative Duties:
Prepare and process leasing paperwork, including lease agreements and renewals.
Maintain accurate records of resident interactions and leasing activities.
Assist with marketing and advertising efforts, including social media postings and community events.
Daily review of leads and follow ups within Yardi
Property Management Support:
Collaborate with the maintenance team to ensure timely and efficient service requests.
Conduct property inspections and report any maintenance or safety issues.
Assist with organizing and executing resident events and activities.
Attend all seminars, classes, and community team meetings as instructed.
Qualifications:
High school diploma required.
2+ Previous experience in leasing, sales, or customer service roles is preferred
Yardi experience preferred
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Ability to work a flexible schedule, including weekends and holidays, as needed.
Positive attitude and a professional appearance.
Knowledge of local rental market trends and conditions preferred
Basic computer literacy
Ability to speak different languages is always a plus!
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.
ROSS Companies is an Equal Employment Opportunity Employer
$32k-40k yearly est. Auto-Apply 48d ago
Leasing Consultant
Maryland 4.3
Leasing consultant job in Edgewood, MD
Maryland Management Company owns and manages more than forty communities with more than 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A leasingconsultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on people's lives. The leasingconsultant serves to connect prospective and current residents of Maryland Management Company's apartment communities with the Company's management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community.
There are three core categories of responsibilities:
Leasing
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Accept rental payments
Facilitate the move-in and move-out process
General clerical assistance including answering phones, taking messages, filing, etc.
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to support and contribute to a team; work well with others
The ability to work independently
Excellent telephone etiquette
Basic computer skills and knowledge of the Internet and Email
Competencies
Strong people skills
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the leasingconsultant must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$19 - $20 hourly based on experience, plus commission.
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid health insurance HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
$19-20 hourly 7h ago
Leasing Consultant - Oxford Manor (DC)
Enterprise Community Partners 4.5
Leasing consultant job in Washington, DC
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.
* Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
* Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
* Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
* Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
* Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
* Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
* Prepares, monitors, and distributes reports on a variety of operational and financial data.
* Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
* Participates in and attend all required training sessions.
* Keeps Property Manager informed of any information that could affect property operations.
* Supports other communities as assigned by management.
* Other duties as assigned.
Supervisory Responsibilities:
* This position has no supervisory responsibilities.
Essential Skills, Experience and Talents:
* High School Diploma or G.E.D.
* Previous sales and/or tax credit leasing experience preferred.
* NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
* Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
* Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
* Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
* Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
* Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
* Strong attention to detail.
* Ability to handle a high volume of telephone calls.
* Possess and maintain timely and reliable transportation.
Total Rewards at Enterprise:
* You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
* The base hourly range for this role is $21 to $24/hour depending on level of skills and experience.
* The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
* At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
How much does a leasing consultant earn in Glen Burnie, MD?
The average leasing consultant in Glen Burnie, MD earns between $26,000 and $42,000 annually. This compares to the national average leasing consultant range of $26,000 to $39,000.
Average leasing consultant salary in Glen Burnie, MD
$33,000
What are the biggest employers of Leasing Consultants in Glen Burnie, MD?
The biggest employers of Leasing Consultants in Glen Burnie, MD are: