Leasing consultant jobs in Glen Burnie, MD - 217 jobs

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: High School Diploma or G.E.D. Previous sales or leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Requirements: Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly rate for this role is between $23.00 - $25.00/hour depending on level of skills and experience. The hourly range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. You will have learning and development opportunities. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #LI #ID

Comstock is looking for an experienced Leasing Consultant to join the team! Our company, a renowned developer of high-quality, sustainable, mixed-use, and transit-oriented communities is seeking a Leasing Consultant for our luxury, mid-rise apartments in Rockville, MD. This is an incredible opportunity for someone who loves working with people and excels in managing the leasing process from start to finish. Key Responsibilities Provide warm and engaging customer service, showcasing the benefits of our community. Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all. Prepare leasing paperwork and maintain accurate weekly/monthly reports. Creatively market the community online, through social media, and within the local neighborhood. Coordinate promotions to increase traffic and maintain high occupancy rates. Manage and innovate our social media presence to engage current and prospective tenants. Perform administrative duties to support the leasing process and other assigned tasks. Qualifications High School Diploma; Bachelor's degree preferred, especially in business or related fields. 1 year of leasing experience in multi-family property management environment preferred Proven ability to drive the sales process from planning to closure. Experience with Yardi is a plus. Proficiency in Microsoft Office (Outlook, Word, Excel). A strong focus on customer service and results. Excellent communication, active listening, and organizational skills. Ability to work well in a team and establish good working relationships. Capable of multitasking and prioritizing in a fast-paced environment. Self-directed and able to work independently with minimal supervision. The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled. At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate. You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance. Maryland Compensation Range$20-$24 USD

Leasing Consultant Building Community, One Lease at a Time About the Role As a Leasing Consultant, you ll be more than a guide; you ll be a connector of people and possibilities. You ll be the first friendly face prospective residents meet, helping them find not just an apartment, but a place to belong. What You ll Do Create warm first impressions and build lasting connections Showcase the best of our communities through engaging tours Walk applicants seamlessly through the leasing process Spark community pride through events, marketing, and resident engagement Deliver an exceptional customer experience while leaving a positive impact What We re Looking For Must be bilingual in Spanish Strong communication and relationship-building skills Enthusiasm for service, sales, and making a difference Organized, dependable, and detail-oriented Comfortable with technology and eager to learn Why Join Us? Ever evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to strengthen communities. This is more than a job; it s a chance to help others feel at home while building your own path to leadership. You ll be part of a team that values excellence, integrity, and joy in creating communities where people thrive. TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #RP

Full-time Annandale, VA Salary: $20-$22 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a Leasing Consultant! We are seeking a talented Leasing Consultant with prior leasing experience for a 389- unit residential apartment community located in Annandale, VA (Fairmont Gardens). Responsibilities: Greet and engage prospective residents with professionalism and enthusiasm Conduct property tours and showcase apartment features and community amenities Execute the full leasing cycle-from initial inquiry through lease signing Assist with marketing and outreach efforts to attract new prospects Maintain accurate resident and prospect records (Yardi experience a plus) Promote resident retention through excellent customer care and service follow-up Support the property team in day-to-day operations and building events Respond promptly to phone calls, emails, and resident inquiries Requirements: Prior leasing experience in a multifamily community Strong customer service and communication skills Goal-oriented with proven closing ability Tech-savvy, organized, and detail-focused Availability to work weekends and some evenings for resident events Yardi or similar property management software experience preferred Why Donaldson? At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values: Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including: Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D Supplemental Insurance Options Pet Discount Plans 401(k) Retirement Plan Paid Time Off (PTO) Membership in Access Perks Paid Volunteer Days & Community Service Programs Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first. Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: High School Diploma or G.E.D. Previous sales or leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Requirements: Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly rate for this role is between $23.00 - $25.00/hour depending on level of skills and experience. The hourly range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. You will have learning and development opportunities. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #LI #ID

TREK Development Group is a Pittsburgh- based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Enhance Lives and Strengthen Communities. At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK's Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day: To treat everyone with the kindness we all want To do our own part to take care of the place where we live and work To take the time to help each other achieve our goals and aspirations We believe that every member of the team is important to the success of the community and together we are committed to providing high-quality, community-focused housing. We are currently seeking an engaged and passionate professional to serve as Leasing Consultant to Broadview Apartments and Woodcliffe Manor with a combined 499 units. The Leasing Consultant is responsible for showing and leasing apartments, participating in the move in and move out process, administering and monitoring lease renewals, participating in marketing/advertisement; social media and providing administrative support to the Community Manager for a variety of property related tasks. The Leasing Consultant takes pride in the community and motivates others to do the same, through ensuring the site follows all regulatory requirements. Under the direction of the Community Manager, the Leasing Consultant is responsible for Essential Functions: Be a driving force of the Hospitality Covenant and invite residents to sign and live out the three practices, sharing in the quality of life for all Greet prospective residents warmly and complete guest cards in accordance with company procedures Conduct property tours, showcase apartment models, and communicate features and benefits tailored to individual prospect needs Pre-qualify applicants, process rental applications (including background and credit checks), and submit for management approval Secure deposits and ensure compliance with Fair Housing regulations Maintain up-to-date availability reports and leasing records Demonstrate community and apartment/model and apply product knowledge to prospective resident needs by communicating the features and benefits; close the sale Update availability report, process applications for approvals (i.e., credit check, rental history, etc.), submit processed applications to the Community Manager for approval, and follow up with applicant regarding status Follow up with prospects who have not leased and refer to other TREK communities when applicable Update lease renewal information and process all renewals within 90 days of the lease expiration, based on the pricing provided by the community manager Be a driving force for tenant retention Communicate with the Service Techs to ensure apartments are ready for move in on the agreed date and conduct an inspection with the Service Tech to verify it meets standards Develop relationships with residents to understand their needs and aspirations and support the growth by inviting, attending, and hosting community nights, affinity circles, mutual support groups, and resident led initiatives Attend functions and participate as host for any functions as directed by the Community Manager Listen to resident requests, concerns and comments, ask questions for clarity, refer them as appropriate Accept rental payments and give immediately to Community/Assistant Manager Answer phones (by the 3rd ring using the company greeting) and greet visitors, making all feel welcome and that they are important to us. Answer questions for residents about community, repairs, rent, rules, etc., and work closely with the Community Manager on repair follow-ups Contribute to cleanliness and curb appeal of the community on continuing basis Conduct market surveys and shop competitive communities Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filling, maintaining contract/vendor files, signing for and distribute UPS/FED EX/Airborne packages Track resident notices and assure notices are delivered in a timely manner Coordinate and maintain records for staff office, phones, parking, and office keys Ability to code and process invoices and research discrepancies as needed Other duties as assigned Education & Experience: Excellent Customer Service skills with ability to communicate professionally, verbally and written Experience and proficiency of Microsoft Office Knowledge of social media business accounts and ads High school graduate or GED equivalent, college degree a plus 2-3 years sales and/or leasing experience, residential preferred Industry software such as RealPage a plus Physical Demands & Work Environment: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Commutable radius to property The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay for this position is between $21.00-25.00 per hour Benefits include medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401k with employer contribution, and EAP. If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group *************************** An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop".

Love working with people? Passionate about sales AND service? Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents. We're looking for an energetic, relationship-driven Leasing Consultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you! 🏡 What You'll Do: Leasing & Sales: Greet, tour, and build relationships with prospective residents Present apartment homes and community features - close the sale! Manage online leads, follow up consistently, and meet monthly leasing goals Assist with marketing efforts and outreach events Resident Relations: Provide friendly, timely support to current residents Assist with move-ins and renewals Respond to resident inquiries and help resolve concerns with professionalism Support community-wide resident engagement events and communications ✅ You're a Great Fit If You: Have strong people skills and a sales-driven mindset Are upbeat, organized, and comfortable multitasking Have 1+ years of experience in leasing, hospitality, or customer service (preferred) Communicate clearly and professionally - in person, on the phone, and in writing Can work weekends as needed Bilingual (English + Spanish) Preferred 💼 We Offer: Competitive hourly pay + commission/bonuses Medical, dental, and vision insurance Paid holidays and vacation time Training and opportunities for career growth A supportive, team-oriented environment Crystal Springs Apartments is a professionally managed, amenity-rich community with a commitment to delivering top-tier service. Come be part of a company that values both leasing excellence and resident satisfaction!

We are seeking a dynamic and customer-focused Leasing Consultant to join our team at a property in Hyattsville, MD as a Part - Time employee. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service. Leasing and Sales: Greet prospective residents, show apartments, and assist with the leasing process. Explain lease terms, community policies, and rental prices to potential tenants. Conduct property tours and highlight the unique features and amenities of the community. Follow up with prospects through phone calls, emails, and other forms of communication. Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions. Follow all Equal Housing Opportunity guidelines, local laws, and company policies Customer Service: Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly. Assist residents with move-in and move-out procedures. Conduct resident satisfaction surveys and handle resident complaints professionally. Encourage reviews to remain relevant with our online presence Administrative Duties: Prepare and process leasing paperwork, including lease agreements and renewals. Maintain accurate records of resident interactions and leasing activities. Assist with marketing and advertising efforts, including social media postings and community events. Daily review of leads and follow ups within Yardi Property Management Support: Collaborate with the maintenance team to ensure timely and efficient service requests. Conduct property inspections and report any maintenance or safety issues. Assist with organizing and executing resident events and activities. Attend all seminars, classes, and community team meetings as instructed. Qualifications: High school diploma required. Previous experience in leasing, sales, or customer service roles is preferred Yardi experience preferred Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Ability to work a flexible schedule, including weekends and holidays, as needed. Positive attitude and a professional appearance. Knowledge of local rental market trends and conditions preferred Basic computer literacy Ability to speak different languages is always a plus! ROSS Companies is an Equal Employment Opportunity Employer. This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Job Description Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate. Responsibilities: Greeting prospective residents and provide them with property tours Process lease applications and qualify residents Coordinate with the marketing team to place online ads and ensure signage is correctly positioned Support the Community Manager with general office maintenance by answering phones and performing other administrative task Maintain an up-to-date market study of primary competitors Provide high quality customer service to residents and prospective residents Effectively showcase the features and benefits of the apartments and communities Identify strengths & weakness of alternative sales approach; overcome objections and create excitement Accurately prepare all lease-related documents Consistent and timely follow-up on all calls, emails, and site visits Qualifications: 1-2 years of high-quality customer service experience Prior leasing & lease-up experience preferred Strong communication & marketing skills Professional and positive attitude College Degree preferred Proficient in Microsoft Office Suite, Outlook Must be able to work weekends and have a reliable way to get to work Bilingual in Spanish preferred Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics

Horning is looking to hire an ambitious team player to join our mission in making a difference in the community. Owned and operated for over 60 years, we are leaders in real estate development and manage a diverse portfolio of multi-family housing and retail within the DC region. A career in the multi-family industry gives you stability and the opportunity to provide comfortable homes for people to make memories in that will last them a lifetime. Join an award-winning company! We see the importance of offering personal and professional developmental training programs to empower and aide you in your success. We recognize that the backbone of Horning are our employees. We appreciate and value new ideas and perspectives. Not to mention, we have a fun family culture. Job Description: As a leasing consultant, you are the person that prospective residents lean on to find their new home for their family. Main responsibilities include but not limited to: Use customer-focused approach to find homes for prospective residents based on their needs Present and promote available homes resulting in a new lease Plan and host creative and fun resident events Build relationship with neighborhood merchants and businesses Contribute ideas for marketing community and improving resident retention Foster positive and long-term relationships with residents while assisting them in their inquiries Qualifications: Knowledge of Yardi, CRM, Rent Café, and social media a plus Experience: Proficiency in Spanish a plus Previous leasing experience preferred. Transferable experience in customer service is preferred Apply today. We'd love to meet you. Horning is an Equal Opportunity Employer that promotes diversity and inclusion.

Enthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term. If you're someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we've got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work! Responsibilities The Leasing Consultant reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition. Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability Assist with ensuring an accurate record of availability that is compatible with the lease renewal report Approve, enter and present all rental applications to the General Manager for execution Manage property licenses and the renewal process by liaison with legal counsel and the City Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units Ensure that leases and resident check-ins are accurate and efficient Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager Assist in the preparation of weekly reports related to the property's performance as required Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace Assist in the development and implementation of resident retention programs Maintain courteous communication with residents, applicants, employees and vendors Answer telephones as needed General administrative duties such as filing and typing Qualifications Bachelor degree or equivalent combination of education and experience First Aid/CPR certification or willingness to obtain Valid driver's license and current automobile insurance is preferred Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum Computer skills and math ability Accurate typing and record keeping Proficient in Microsoft Word, Excel and Outlook Knowledge of Entrata is preferred Accurate in numerical analysis and transfer of related data Accurate in preparation of documents to ensure grammatical and legal correctness Knowledge of and adherence to all federal, state and local laws Ability to follow through with all necessary paperwork and ensure all deadlines are met Demonstrate a positive, professional and enthusiastic attitude at all times Excellent customer service skills Ability to communicate effectively and professionally while operating in a fast paced environment Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations Ability to think rationally beyond a specific set of instructions

Salary: Maryland Management Company owns and manages more than forty communities with more than10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team. A leasing consultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on peoples lives. The leasing consultant serves to connect prospective and current residents of Maryland Management Companys apartment communities with the Companys management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments, the property amenities, and our local community. There are three core categories of responsibilities: Leasing Conduct tours of the grounds of the community and show apartments to prospective residents Sell the community over the phone/internet to convert leads to on-site tours Greet all individuals that enter the leasing office in a friendly and professional manner Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community Apply product knowledge to prospective residents needs by effectively communicating features and benefits Represent the company in a professional manner at all times Customer Service Develop and maintain professional relationships with prospective and current residents Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction Handle resident calls and in-person concerns Respect boundaries of tenant confidentiality, ensure safety, and uphold both local and Federal Fair Housing Laws Administrative Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork Accept rental payments Facilitate the move-in and move-out process General clerical assistance including answering phones, taking messages, filing, etc. Qualifications This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following: Skills The ability to close the sale The ability to prioritize and multitask The ability to support and contribute to a team; work well with others The ability to work independently Excellent telephone etiquette Basic computer skills and knowledge of the Internet and Email Competencies Strong people skills Effective oral and written communication abilities Superb organizational skills and attention to detail Good judgment and ability to exercise common sense understanding Honesty and integrity A positive attitude and the ability to smile under all circumstances Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events. Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner Enthusiasm and the personal drive to be a self-starter Other Demonstrate strong professionalism in all facets Demonstrate ability to diffuse and respond to customer concerns Schedule This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the leasing consultant must be able to work one weekend day as part of a five day work week. Requirements Transportation Employee must maintain reliable transportation daily, a valid drivers license, and valid vehicle insurance. Language Proficiency in the English language, including the ability to read, write, and communicate professionally with others. Education/Experience A high school diploma, GED, or equivalent experience is required. Additional Information Maryland Management offers an attractive compensation and benefits package including: $18 - $21 hourly based on experience, plus commission A performance-based career path, with room for advancement Excellent health benefits package for full-time employees, including company-paid health insurance HRA Dental and vision insurance options 401k plan with a match contribution Direct deposit Paid time off, including vacation and sick leave Paid holidays Educational reimbursement Annual awards banquet and other social company functions Acknowledgment This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law. We are proud to be an equal opportunity employer.

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Skills, Experience and Talents: High School Diploma or G.E.D. Previous sales and/or tax credit leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Bilingual Spanish preferred. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Possess and maintain timely and reliable transportation. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in this position will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas of the community without the assistance of an elevator. While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations. The associate may be required to work extended periods of time at a computer terminal. The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly rate for this role is $22/hour to $24/hour depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #PMG #ID

Comstock is excited to welcome a passionate Leasing Consultant to our team! As a leading developer of high-quality, sustainable, mixed-use, and transit-oriented communities, we're looking for someone who thrives in a fast-paced, people-focused environment. This role is based at our luxury high-rise community, where skyline views, elevated living, and exceptional service set the tone. If you love connecting with people, creating memorable experiences, and guiding residents through the leasing journey from “hello” to “welcome home,” this opportunity was made for you. Join us and help bring our beautiful community to life. Key Responsibilities Provide warm and engaging customer service, showcasing the benefits of our community. Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all. Prepare leasing paperwork and maintain accurate weekly/monthly reports. Creatively market the community online, through social media, and within the local neighborhood. Coordinate promotions to increase traffic and maintain high occupancy rates. Manage and innovate our social media presence to engage current and prospective tenants. Perform administrative duties to support the leasing process and other assigned tasks. Qualifications High School Diploma; Bachelor's degree preferred, especially in business or related fields. 1 year of leasing experience in multi-family property management environment preferred Proven ability to drive the sales process from planning to closure. Experience with Yardi is a plus. Proficiency in Microsoft Office (Outlook, Word, Excel). A strong focus on customer service and results. Excellent communication, active listening, and organizational skills. Ability to work well in a team and establish good working relationships. Capable of multitasking and prioritizing in a fast-paced environment. Self-directed and able to work independently with minimal supervision.

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Skills, Experience and Talents: High School Diploma or G.E.D. Previous sales and/or tax credit leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly range for this role is $21 to $24/hour depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

Job DescriptionLove working with people? Passionate about sales AND service? Join the team at Crystal Springs Apartments, a vibrant apartment community in Silver Spring, MD, where your customer service skills and leasing savvy will help shape a positive experience for both prospective and current residents. We're looking for an energetic, relationship-driven Leasing Consultant, bilingual in English and Spanish, who can close the sale while also fostering a welcoming, supportive environment for our residents. If you're organized, outgoing, and thrive in a fast-paced leasing office, this could be the perfect role for you!

We are seeking a dynamic and customer-focused Leasing Consultant to join our community in NW Washington, DC. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service. Leasing and Sales: Greet prospective residents, show apartments, and assist with the leasing process. Explain lease terms, community policies, and rental prices to potential tenants. Conduct property tours and highlight the unique features and amenities of the community. Follow up with prospects through phone calls, emails, and other forms of communication. Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions. Follow all Equal Housing Opportunity guidelines, local laws, and company policies Customer Service: Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly. Assist residents with move-in and move-out procedures. Conduct resident satisfaction surveys and handle resident complaints professionally. Encourage reviews to remain relevant with our online presence Administrative Duties: Prepare and process leasing paperwork, including lease agreements and renewals. Maintain accurate records of resident interactions and leasing activities. Assist with marketing and advertising efforts, including social media postings and community events. Daily review of leads and follow ups within Yardi Property Management Support: Collaborate with the maintenance team to ensure timely and efficient service requests. Conduct property inspections and report any maintenance or safety issues. Assist with organizing and executing resident events and activities. Attend all seminars, classes, and community team meetings as instructed. Qualifications: High school diploma required. 2+ Previous experience in leasing, sales, or customer service roles is preferred Yardi experience preferred Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Ability to work a flexible schedule, including weekends and holidays, as needed. Positive attitude and a professional appearance. Knowledge of local rental market trends and conditions preferred Basic computer literacy Ability to speak different languages is always a plus! This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.ROSS Companies is an Equal Employment Opportunity Employer

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. * Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. * Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. * Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. * Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. * Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. * Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. * Prepares, monitors, and distributes reports on a variety of operational and financial data. * Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. * Participates in and attend all required training sessions. * Keeps Property Manager informed of any information that could affect property operations. * Supports other communities as assigned by management. * Other duties as assigned. Supervisory Responsibilities: * This position has no supervisory responsibilities. Essential Skills, Experience and Talents: * High School Diploma or G.E.D. * Previous sales and/or tax credit and Section 8 leasing experience preferred. * NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. * Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. * Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. * Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. * Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. * Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. * Strong attention to detail. * Ability to handle a high volume of telephone calls. * Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: * You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. * The base hourly rate for this role is $21/hour to $23/hour depending on level of skills and experience. * The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. * At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #PMG #ID

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Skills, Experience and Talents: High School Diploma or G.E.D. Previous sales and/or tax credit leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Bilingual Spanish preferred. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Possess and maintain timely and reliable transportation. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in this position will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas of the community without the assistance of an elevator. While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations. The associate may be required to work extended periods of time at a computer terminal. The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly rate for this role is $22/hour to $24/hour depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #PMG #ID