What does a leasing consultant do?
A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.
Leasing consultant responsibilities
Here are examples of responsibilities from real leasing consultant resumes:
- Certify Chrysler sales, managing internet leads, follow up, generating new sales with referrals
- Manage all communications and data utilizing OneSite.
- Develop long-term relationships with Lexus clientele in which transition into success at Toyota.
- Post to Instagram and Facebook daily.
- Post charges and concessions to resident ledgers using YARDI operating system.
- Implement new creative marketing strategies and operate the Facebook social media!
- Invite to launch of Hyundai Veracruz test course due to sales performance.
- Certify dealer person for model specifics with in depth training of the Subaru product.
- Conduct move in inspections prior to move ins to ensure cleanliness and make ready status.
- Retain knowledge of product inventory, specifications and monthly incentives on all brand-new Nissan products.
- Focus on aiding in the reestablishment of Hyundai as a national brand flowing into luxury vehicles.
- Follow the road to the sale steps on every deal and maintain the highest of CSI scores.
- Enter work orders in OneSite and follow up with residents to ensure they are satisfied with the results.
- Used knowledge of computerize customer databases to determine previous customers who are coming out of Honda leases contracts.
- Guide clients through the process of purchasing and leasing within the full line of Chevrolet trucks and cars.
Leasing consultant skills and personality traits
We calculated that 26% of Leasing Consultants are proficient in Customer Service, Property Management, and Yardi. They’re also known for soft skills such as Communication skills, Customer-service skills, and Listening skills.
We break down the percentage of Leasing Consultants that have these skills listed on their resume here:
- Customer Service, 26%
Delivered consistently high quality customer service, including assembling move-in packets, recording maintenance work requests, and fielding resident questions.
- Property Management, 9%
Increase apartment community occupancy by professionally working with clients in compliance with Fair Housing Laws and property management policy and procedures.
- Yardi, 6%
Planed, scheduled, and coordinated general maintenance, and placed work orders using YARDI software for residential properties.
- Data Entry, 6%
Performed computerized data entry and reviewed image verification for completeness and efficiency on applications.
- Product Knowledge, 4%
Utilized product knowledge and excellent communication skills to cater to prospective clients individually and showcase community with benefits of residency.
- Phone Calls, 4%
Greeted prospective residents and answered telephone calls scheduling client tours for prospective residents.
"customer service," "property management," and "yardi" are among the most common skills that leasing consultants use at work. You can find even more leasing consultant responsibilities below, including:
Communication skills. To carry out their duties, the most important skill for a leasing consultant to have is communication skills. Their role and responsibilities require that "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." Leasing consultants often use communication skills in their day-to-day job, as shown by this real resume: "refined communication skills and polished personal sales techniques. "
Customer-service skills. Another essential skill to perform leasing consultant duties is customer-service skills. Leasing consultants responsibilities require that "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Leasing consultants also use customer-service skills in their role according to a real resume snippet: "cultivated strong relationships with the customer using effective consultative sales techniques. "
Listening skills. leasing consultants are also known for listening skills, which are critical to their duties. You can see how this skill relates to leasing consultant responsibilities, because "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." A leasing consultant resume example shows how listening skills is used in the workplace: "showed apartment models and communicated the features and benefits of living in the community updated availability reports. "
Interpersonal skills. A big part of what leasing consultants do relies on "interpersonal skills." You can see how essential it is to leasing consultant responsibilities because "property, real estate, and community association managers interact with different types of people every day." Here's an example of how this skill is used from a resume that represents typical leasing consultant tasks: "exhibited excellent interpersonal skills and ability to deal effectively with persons from diverse social, economic and ethnic backgrounds. "
Organizational skills. A commonly-found skill in leasing consultant job descriptions, "organizational skills" is essential to what leasing consultants do. Leasing consultant responsibilities rely on this skill because "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." You can also see how leasing consultant duties rely on organizational skills in this resume example: "possess excellent interpersonal, analytical, and organizational skills. "
Problem-solving skills. While "problem-solving skills" is last on this skills list, don't underestimate its importance to leasing consultant responsibilities. Much of what a leasing consultant does relies on this skill, seeing as "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." Here is a resume example of how this skill is used in the everyday duties of leasing consultants: "processed rental applications, resolved resident issues and scheduled maintenance calls. "
The three companies that hire the most leasing consultants are:
- Career Strategies136 leasing consultants jobs
- Avenue5 Residential124 leasing consultants jobs
- Asset Living117 leasing consultants jobs
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Compare different leasing consultants
Leasing consultant vs. Property administrator
A property administrator is responsible for performing administrative and clerical duties for real estate and property companies. Property administrators coordinate with prospective clients to inform them about the property and offers tours to give a better view of the location. They assist in preparing contracts, processing documents, administering payments, and resolving rent discrepancies. A property administrator also handles calls for regular maintenance of the property, ensuring the safety and security of the premises and negotiating maintenance services with contractors.
There are some key differences in the responsibilities of each position. For example, leasing consultant responsibilities require skills like "product knowledge," "apartment homes," "property tours," and "resident events." Meanwhile a typical property administrator has skills in areas such as "office equipment," "administrative functions," "budget preparation," and "real estate." This difference in skills reveals the differences in what each career does.
Property administrators tend to make the most money working in the real estate industry, where they earn an average salary of $42,458. In contrast, leasing consultants make the biggest average salary, $33,561, in the finance industry.property administrators tend to reach similar levels of education than leasing consultants. In fact, property administrators are 3.6% more likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Leasing consultant vs. Property management specialist
A property management specialist is responsible for managing the contracts and leasing opportunities for residential and commercial properties to potential tenants. Property management specialists evaluate the value of the properties according to market performance and determine the eligibility of tenant applicants in acquiring the property. They also inspect the condition of the property's overall facilities to identify possible repairs and renovations to ensure the safety and security of the tenants. A property management specialist must have excellent communication and organizational skills, especially in processing documents and organizing billing reports.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that leasing consultant responsibilities requires skills like "yardi," "product knowledge," "phone calls," and "apartment homes." But a property management specialist might use other skills in their typical duties, such as, "real estate," "government property," "management system," and "real property."
On average, property management specialists earn a higher salary than leasing consultants. Some industries support higher salaries in each profession. Interestingly enough, property management specialists earn the most pay in the insurance industry with an average salary of $59,972. Whereas leasing consultants have higher pay in the finance industry, with an average salary of $33,561.In general, property management specialists achieve similar levels of education than leasing consultants. They're 3.1% more likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.Leasing consultant vs. Property manager
Property managers are responsible for overseeing the real estate properties of their clients. They manage property rentals and leasing and ensure that the terms on these rentals are by what the owner is amenable to. Property managers act as the representative of their client during negotiations and deals. They also set rental prices and other finance-related items since they are familiar with how the market looks. Besides dealing with financial matters, they also manage administrative matters such as enforcing rules and policies, crafting reports, managing contractors, and drafting related documents.
The required skills of the two careers differ considerably. For example, leasing consultants are more likely to have skills like "data entry," "product knowledge," "phone calls," and "apartment homes." But a property manager is more likely to have skills like "financial reports," "real estate," "resident relations," and "payroll."
Property managers make a very good living in the professional industry with an average annual salary of $50,963. On the other hand, leasing consultants are paid the highest salary in the finance industry, with average annual pay of $33,561.Most property managers achieve a similar degree level compared to leasing consultants. For example, they're 2.4% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Leasing consultant vs. Administrative assistant/property manager
Types of leasing consultant
Updated January 8, 2025
