Leasing consultant jobs in Lorain, OH

Leasing Consultant Berger Communities is hiring a Leasing Consultant for The Shoreline Apartments in Cleveland, OH. Being a Leasing Consultant isn't just about signing leases; it's about helping people find a place they're excited to call home. We're looking for someone who loves meeting new people, enjoys a fast-paced day, and has a knack for turning great conversations into lasting relationships. We're proud of our award-winning culture where values matter, people come first, and success is something we celebrate together. Pay & Benefits $20-$23/hour, plus: Monthly renewal & occupancy bonuses $100 leasing commission per lease signed Benefits kick in the 1st of the month after just 30 days: Medical, dental, and vision Flexible spending accounts Free short- and long-term disability insurance Free life insurance (with buy-up options) 401k with company match And more… Tuition assistance up to $4,000/year $1,000 employee referral bonus 15 PTO days, 1 volunteer day, paid holidays (plus 2 floating holidays) 20% rent discount at any approved Berger community - starting on Day 1! Location: Cleveland, OH. Type: Full Time Minimum Experience: Two years sales and/or customer service experience required, apartment leasing experience is a plus. High School Diploma or GED required. What You'll Do You'll be the first impression for future residents-and a key player in helping them find their next home. Here's how you'll make an impact: Greet and assist residents and prospective renters Match prospects with their perfect apartment home Give tours (in-person, virtual, self-guided-whatever works!) Process applications and prepare lease paperwork Help get apartments ready for move-in Keep our model and tour path looking top-notch Pitch in on social media and resident events Support outreach and marketing efforts Build lasting relationships and deliver outstanding customer service

We are seeking dynamic, sales-driven Leasing Consultants to join our team in delivering an exceptional experience for prospective and current residents across our portfolio of high-quality apartment communities. As the face of the property, the Leasing Consultant plays a critical role in shaping first impressions, closing leases, and ensuring that every interaction reflects the professionalism and hospitality that define our brand. While prior leasing experience is highly valued, it is not required. We are looking for individuals with a strong sales background, excellent interpersonal skills, and a natural ability to connect with people and showcase value. If you are passionate about customer service, confident in your ability to close, and thrive in a fast-paced, team-oriented environment-we want to hear from you. What You'll Do Greet, tour, and engage prospective residents, consistently delivering a warm and professional experience Confidently present apartment features, community amenities, and value propositions to convert inquiries into signed leases Maintain detailed knowledge of current availability, pricing, lease terms, and market competition Build strong rapport with potential and current residents through timely follow-up, personalized communication, and proactive service Accurately process lease applications, renewals, and resident files in accordance with company policies and Fair Housing laws Support marketing initiatives and outreach efforts to drive traffic and maximize occupancy Ensure the leasing office, model units, and community areas are always tour-ready and reflect impeccable standards Partner with maintenance and property management teams to ensure seamless move-ins and prompt service response Maintain CRM and leasing software systems with accurate and timely data Who You Are A confident closer with a service-first mindset Naturally friendly, approachable, and solutions-oriented Polished and professional-takes pride in appearance, tone, and presentation Thrives in a performance-based culture where results are recognized and rewarded Proactive and energetic, with a keen eye for detail and a desire to exceed expectations Requirements Previous leasing or apartment industry experience is a plus, but not required Proven success in sales, hospitality, or other customer-facing roles Professional demeanor, excellent verbal and written communication skills Strong organizational skills with attention to detail and follow-through High level of comfort using leasing software, CRM tools, and Microsoft Office (Yardi experience a bonus) Understanding of Fair Housing and commitment to compliance highly preferred Availability to work weekends and a flexible schedule as needed required Benefits Competitive pay + generous leasing bonuses Full benefits package: Health, dental, vision, 401(k) Supportive team environment with room for career growth Be part of a company that values integrity, customer care, and operational excellence

Job Description Hampton Club Apartments searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills. Duties and Responsibilities: Lease vacant apartments to prospective residents by communicating the value of residency Provide information to prospective residents about community amenities Responds to phone and email inquiries from prospective residents Compile leasing paperwork accurately Process applications Explains lease and all appropriate addenda to new residents Assist with resident relations Facilitate service request and forward to maintenance staff Adheres to a varied work schedule, including weekends and some holidays, as required Perform other duties as assigned Qualifications: Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook Customer service skills and conflict resolution skills to overcome objections and resolve issues Effective verbal and written communication skills Strong organizational skills to maintain records and schedules Bilingual in English/Spanish is a plus Gross Residential is celebrating over 100 years in business and we offer competitive compensation and benefits, a supportive work environment with opportunities for professional development.

Job Title: Leasing Consultant Company: Banyan Living Job Type: Full-Time About Banyan Living: Banyan Living is a leading property management company dedicated to creating exceptional living environments for our residents. With a commitment to quality and innovation, we take pride in building communities where people love to live. Join our team and be part of a company that values excellence, teamwork, and professional growth. Position Overview: Banyan Living is currently seeking a highly skilled and experienced Leasing Consultant to join our team in Cleveland, Ohio. The leasing Consultant acts as an initial ambassador between the public, the residents of the apartment community, and the community management team. The ideal candidate will possess strong customer service skills, have a positive personality, and a passion for ensuring the highest standards of professionalism. This is a posting for future positions. The Leasing Consultant is responsible for providing exceptional service to community residents and internal team members. They must provide the community with value and quality by assessing the needs of clients they are assisting and providing a solution that not only coincides with the goals of the community but is beneficial for all concerned parties. Essential Duties and Responsibilities: Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Record all telephone and in-person visits in Yardi Voyager Files own guest cards and maintain according to established procedures. Inspect models and available "market ready”, communicate related service needs to Property Manager. Demonstrate community and apartment/model and product knowledge to clients' by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Follow up with applicants regarding status. Ensure the apartment is ready for residents to move-in on the scheduled date in lease agreement. Follow-up on prospects that did not close and attempt to close sale again. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Always represent the company in a professional manner. Qualifications: High school diploma or general education degree (GED). One (1) years' experience in previous relevant customer service or sales field. Must be a self starter and proactive. Commitment to excellence and high standards. Excellent problem resolution and consultative sales skills. Ability to diffuse and respond to customer concerns and avoid escalation of problems. Fair Housing Cerification, or willingness to obtain upon hire. Ability to support and contribute to the community team. Strong oral and written communication skills. Must possess a positive attitude and the ability to smile in difficult circumstances. Ability to work a flexible schedule, including weekends and evenings.

Are you outgoing, customer-focused, and enjoy working in a fast-paced high-energy workplace? If so, this may be the ideal opportunity for you!!! Our Leasing Professionals are the first impression of the property and must present a level of professionalism and unparalleled customer service. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as, consistent and timely follow-up calls and emails to prospective and/or current residents, conducting property tours and working with the potential resident to complete their application. Essential Duties: To show and lease apartment units to potential tenants with a high degree of customer service and meet monthly lease quotas as assigned Completes lease form or agreement and collects rental deposit Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property Advance knowledge of lease terms, specifications and all community policies and the ability to train others Advance knowledge of floor plans and their differences and the ability to train others Must be knowledgeable of required telephone and sales techniques Must be knowledgeable of current market conditions Understand and be fully informed of current rental rates, sizes, locations and all amenities of property and the ability to train others Must develop full knowledge of application information required, screening processes and policies regarding rentals, and the ability to transfer the information into the company computer system Develop and maintain an on-going resident retention program under the direction of Property Manager Responsible to play an active role in the renewal process and meet renewal quotas Responsible for proper maintenance of all resident and property files Efficient and timely processing of all required administrative forms, reports and related information and have them entered in the company system Responsible for reporting unusual or extraordinary circumstances regarding the property or residents Courteous, efficient handling of resident requests and complaints with a high degree of customer service Responsible for maintaining a professional appearance and attitude at all times. Must reach a closing ratio of at least 50% Other administrative duties as assigned. May have an occasional Saturday to work. Job Requirements: 2 - 4 years of experience as a leasing consultant or similar job functions in the Property Management or Real Estate Industry Or A 2-year degree in business, sales, marketing, or real estate with two (2) or more years of related experience Knowledge of OneSite or any other property management software is required Ability to read and interpret documents such as lease agreements, safety rules, and other related documents Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages Ability to communicate efficiently and effectively with all levels of employees and customers Advance knowledge of Fair Housing laws and regulations and the ability to enforce them Intermediate computer knowledge of Microsoft products Ability to multi-task and exert excellent organizational skills Ability to pass a criminal and/or credit background check As the first impression of the community, it is important for the Leasing Consultant to understand the value of providing strong customer service, effective sales techniques and how to overcome objections. Required education: High school or equivalent Required experience: Commission Sales: 2 years Apartment Leasing: 2 years

The Millennia Companies seeks a Leasing Agent. The Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence. Essential Functions and Responsibilities Responsible for filling occupancy Presenting properties and amenities in a positive light to prospective tenants Tracking all prospect leads Complete all required paperwork and database documentation/entries Demonstrate excellent customer service and professionalism Assist with all activities related to leasing apartments. Handle telephone calls, including retrieving messages and returning calls. Greet, pre-qualify, demonstrate, and follow up with prospects Successfully overcome objections and practice closing techniques Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident. Handle and accurately complete all paperwork and reports associated with leasing activities. Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion. Submit completed move-in files to Assistant Property Manager Notify the Community Manager of all conditions that are unsafe or are areas of concern. Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner. Place a strong emphasis on customer service in every action on the job. Assist Community Manager in other duties as deemed necessary by property circumstances or situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience 1+ years prior market-rate apartment leasing management experience preferred. Extensive sales experience Excellent time management and multi-tasking skills. Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors. Strong organizational skills with practical decision-making abilities. Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records. Knowledge of accounting for collecting/tracking rents and posting to appropriate records. Minimum High School degree or GED equivalent preferred Multi-Family housing experience a plus Onesite experience a plus. Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly. Excellent communication skills are critical, including verbal and written. Must possess superior customer service, communication, and interpersonal abilities. Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations. Experience with Microsoft Office (Word, Excel, and PowerPoint). Marketing, sales, or customer service experience required. Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities Solid understanding of data analysis, budgeting, and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational skills. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. Travel required. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice. About The Millennia Companies Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.

Full-time Description Join one of GCI's inspiring and vibrant communities as a Leasing Consultant at our Pine Ridge location in Willoughby Hills, OH. We offer our employees competitive compensation and comprehensive benefits. GCI Residential, is a prominent and diversified real estate development and management firm that is committed to offering exceptional places to live and work. This position is empowered to drive their own success by achieving leasing goals and building professional relationships with prospective and current residents. Our leasing consultants make a lasting impact by helping people find the perfect apartment home and by demonstrating an unparalleled commitment to customer service and resident satisfaction. What You Will Do: Manage the sales process from start to finish, identifying the needs of potential residents and addressing those needs to close the sale. Demonstrate an all-inclusive understanding of pricing, floor plans, amenities and other offerings the community provides while touring prospects. Follow-up on phone and internet inquiries from prospects and leads. Utilize your creativity to assist with outreach marketing and planning of resident events and functions. Prepare lease agreements and maintain records using the most innovative online tools and systems. Requirements What We Need: Strong focus on the customer and previous sales experience required Excellent interpersonal and communication skills with an ability to build relationships A skilled problem solver and self-motivated individual Ability to work weekends Education, Licenses, and Certifications: High School Diploma or Equivalent Still Undecided? We are names not numbers. We have an exceptional company culture that encourages innovation and empowers all team members to act as leaders by providing the opportunities, training, and tools to achieve a successful and meaningful career. We offer a comprehensive compensation package including paid vacation and holidays, optional health/dental, 401(k) plan, and life insurance. We are dedicated to our employees by providing a world-class work environment with potential for growth and advancement in the industry. We care personally through our GCI Connects program by teaming up with local and national charities and participating in events throughout the year. Equal Opportunity Employer.

Are you ready to connect with potential residents seeking a new home? This position is created for a certain individual that has high energy, great communication and sales skills. In this client facing role, you will be responsible for establishing and maintaining business and being the face of High Pointe in the Park Apartments in Elyria, Ohio. We are looking for someone with sales experience in leasing apartments. Responsibilities: * Clerical duties as required * Fielding general questions regarding rental units and property features * Answering phones, greeting potential clients and showing model apartments * Assisting potential clients in completing rental applications and lease agreements Qualifications: * Positive attitude and professional demeanor * Candidates must have a valid drivers license * Candidates must be able to work on Saturdays * Excellent sales and marketing abilities are necessary * Excellent communication and organizational skills are required * Candidates must have leasing or property management experience * Proficiency in Microsoft Office applications is a must, at least a basic skill level, intermediate level preferred Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

Job DescriptionSalary: Commission-only. 45% of first months rent per lease Residential Leasing Agent / Community Leasing Specialist (Active Ohio Real Estate License Required) Smartland manages 1,400+ apartments and single-family homes across the Cleveland area, and were hiring a Community Leasing Specialist to be the face of our communities and deliver an excellent prospect and resident experience. In this role, youll manage leasing for 300+ assigned units, working closely with the Property Manager and Maintenance Team to drive occupancy, renewals, and resident satisfaction. Schedule Flexible, self-managed schedule You set your hours, with availability for showings and follow-ups Occasional evenings and weekends required to meet prospect demand Ohio License Requirement (Required) Active Ohio Real Estate Salesperson or Broker License in good standing What Youll Do Respond to leasing leads quickly and professionally Schedule and conduct property tours; convert prospects to leases Process applications and coordinate lease signings, move-ins, and move-outs Manage renewals, notices, inspections, and accurate digital records Track and meet leasing KPIs (response time, follow-up, conversion rate) Use CRM, email, and text tools; collaborate with onsite teams What You Bring Active Ohio real estate license (required) Reliable transportation and valid drivers license Strong communication, organization, and follow-through Sales-driven mindset and comfort in a fast-paced, high-volume environment Preferred: Leasing or property management experience Not a Fit If You Dont enjoy sales or consistent follow-up Struggle with pace, organization, or accountability Prefer constant supervision instead of autonomy If youre licensed, motivated, and customer-focused, wed love to meet you. Apply today and build your leasing career with Smartland. Culture Index Profile: Administrator, Technical Expert, Coordinator, Scholar, Facilitator Location Requirement: Domestic

Are you ready to jump into the dynamic world of Property Management? The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you! Working with BGSF gives you access to the top Property Management Companies in the area while also allowing you to sharpen your leasing and/or maintenance skills! Benefits include medical, dental, competitive WEEKLY PAY all while gaining on-site experience. Temporary, Temp to Perm & Direct Hire positions available! May be eligible for paid sick leave and/or paid time off in accordance with applicable state and/or local law. OPPORTUNITY for Leasing Consultants! Are you friendly and enthusiastic?! Do you love engaging with customers? Or maybe you have a knack for closing a sale? Whatever your skill set is, we have the job for you! The ideal candidate will possess attention to detail and the ability to follow directions. You will be responsible for showing and leasing apartment homes to prospective residents. Leasing Job Duties * Administrative duties as needed include answering the phone, filing, etc. * Customer service responsibilities include working with residents to resolve concerns and submitting service requests * Touring the community & apartment homes * Sell/ Lease apartment inventory * Assist with completion of required application and lease paperwork * Assist with Marketing as needed * Assist with community events and resident retention Leasing Job Requirements * A minimum of six months of apartment/multifamily leasing experience required * Software requirements may apply - Yardi, OneSite, BlueMoon, etc. * Fair Housing knowledge is required * Have dependable transportation to and from work * Have a strong work ethic with reliability and dependability * Ability and desire to jump in and assist with other community projects * Enjoy working with others and taking direction when needed * Maintain a friendly and customer service-oriented approach to co-workers and customers APPLY TODAY! #Work4BG Once your application is received a member of our Talent Acquisition team will reach out to start your journey to your career in Property Management! Can't wait to start your new job?! Check out www.BGSF.com and register today! This will ensure you are first in line! Know anyone else looking for an amazing opportunity in a multifamily career?! We reward referrals! Ask us how you can make an extra $50*! BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Job Description Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities. We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them. Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We're looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections. The Leasing Specialist is responsible for converting prospective residents into signed leases across a portfolio of single-family rental homes. This role owns end-to-end lead management and outreach, including proactive follow-up, appointment setting, showing coordination, application conversion, and lease execution. Success is measured by speed-to-contact, response quality, tour-to-application conversion, application-to-lease conversion, occupancy impact, and resident experience. Core Responsibilities Own outreach for all assigned leads, ensuring consistent, documented follow-up from first inquiry through lease signing. Maintain best-in-class speed-to-lead standards (for example: immediate contact attempts during business hours and same-day follow-up for all new inquiries). Execute multi-channel outreach (phone, SMS, email, and portal messaging) using structured cadences that maximize engagement and conversion. Qualify prospects efficiently, confirm needs and timing, and match prospects to available homes while guiding them to next steps. Coordinate and schedule self-guided and agent-guided tours; provide clear instructions, expectations, and support to improve tour completion rates. Educate prospects on property features, rental criteria, application requirements, and leasing timelines; set accurate expectations and reduce fall-out. Drive applications through the funnel by identifying friction points, resolving prospect questions quickly, and ensuring completeness and accuracy. Partner with screening/processing teams to monitor application status and proactively communicate updates to prospects. Prepare and execute lease packages and required disclosures in compliance with state law and company policy; ensure all documents are completed correctly and on time. Proactively manage a personal pipeline (leads, tours, applications, leases) with daily prioritization to hit weekly and monthly targets. Track and report KPI performance (speed-to-contact, contact rate, show rate, application rate, conversion rate, and time-to-lease) and take corrective action when trending off-target. Collaborate with marketing and operations to provide market feedback, pricing/amenity insights, and recurring prospect objections to improve listing performance. Ensure a high-quality resident experience by delivering professional, accurate, and empathetic communication at every touchpoint. Maintain accurate CRM records, activity notes, and outcome dispositions for every lead and interaction. Support continuous improvement by testing outreach scripts, cadences, and talk tracks; document what works and share learnings with the team. Build and execute daily outreach plans without prompting, including follow-up for "cold," "warm," and "hot" leads. Goals and Performance Expectations This role is measured on monthly business outcomes and operating KPIs. Goals may change month-to-month based on portfolio needs, seasonality, pricing strategy, and operational priorities. The Leasing Specialist are expected to adapt quickly and consistently deliver against updated targets. Required Qualifications High attention to detail with strong compliance and document accuracy discipline. Proficiency with CRM and leasing platforms (for example: Yardi, AppFolio, Buildium, Funnel, Knock, LeadSimple, or similar). Ability to work evenings and weekends as needed to support tour schedules and peak leasing demand. Preferred Qualifications Experience leasing single-family rentals and coordinating self-guided tours. Knowledge of Fair Housing compliance and state/local leasing regulations. Track record of exceeding leasing or sales goals in a KPI-driven environment. Experience collaborating with pricing/marketing teams to improve listing performance. Core Competencies Ownership mindset: takes responsibility for outreach, pipeline health, and results. Sales discipline: structured follow-up, objection handling, and conversion focus. Operational excellence: accurate documentation, compliance, and dependable execution. Adaptability: thrives in environments with shifting priorities and monthly targets. Customer-first communication: responsive, clear, and professional. Data-driven execution: uses metrics to prioritize work and improve outcomes. Compensation Hourly base rate plus performance-based bonus. Bonus is tied to monthly outcomes such as leases executed, conversion performance, and occupancy impact, with metrics and targets set by the business. Work Environment Fast-paced, deadline-driven leasing environment with high phone and messaging activity. May be onsite, hybrid, or remote depending on market needs; must be able to support tour schedules. Must maintain confidentiality and comply with Fair Housing and company policies. Benefits: Generous PTO to recharge and maintain a healthy work-life balance. Paid maternity and paternity leave to support your growing family. 401(k) program with matching to help you plan for a secure future. Opportunities for professional growth and development in a fast-paced, innovative environment. A supportive, mission-driven team that values collaboration and shared success. Why Join Hazel Valley Homes? At Hazel Valley Homes, employees are encouraged to make a real impact every day. You'll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first-both renters and team members alike. Why Join Hazel Valley Homes? At Hazel Valley Homes, employees are encouraged to make a real impact every day. You'll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first-both renters and team members alike.

The Holton-Wise Property Group is a full service residential and commercial real estate brokerage. We help local homeowners buy and sell their properties as well as operate one of the largest scattered site rental property portfolio's on the west side of Cleveland. Job Description The Leasing Consultant is responsible for effectively leasing houses, apartments & commercial spaces. In addition to leasing activities, they also assist the property management team with marketing, quality control, signage and retention strategies. ESSENTIAL FUNCTIONS Greet, qualify, and provide tours to prospective tenants Follow up with prospects regarding status Input information into computer systems accurately and timely Ensure apartment is ready for resident to move-in on agreed date Gather information about market competition in the area Follow policies and procedures and comply with Fair Housing, state and federal laws Follow all safety procedures and notify supervisor of safety hazards Ensure Holton-Wise signage is properly positioned at all rental properties Special projects and other responsibilities as assigned POSITION QUALIFICATIONS Excellent customer service skills Ability to communicate effectively and develop relationships quickly Sales and closing skills Competence in the use of standard office equipment including telephones, Internet, & photocopier Basic computer and data-entry skills Demonstrate strong work ethics with the ability to adapt to change Understand and carry out oral and written instructions Social media savvy Must have a cellphone with a data plan & unlimited texting Clean driving record SKILLS & ABILITIES High school graduate or equivalent Sales or customer service industry experience BENEFITS Full time position (Flexible hours. Primarily 11am-7pm. Must be available to work weekends.) Company vehicle $12 Hour + Productivity bonus Qualifications Leasing consultants will be issued a Holton-Wise company vehicle, a clean driving record is a MUST. Additional Information All your information will be kept confidential according to EEO guidelines. Like us on Facebook & Follow us on Instagram @HoltonWise ******************

Full-time Description What We Offer • Generous pay plan • Medical Insurance • Dental Insurance • Vision Insurance • Weekly pay periods • Closed Sundays and Major Holidays • Paid Vacation Purpose: The Sales and Leasing Consultant position is the principle contact between the dealership and the customer for the sale and delivery of vehicles. The primary job objective is to provide excellent customer service and maximize sales. Essential Duties: • Greeting customers and determining their needs • Using a consultative selling process to match the best vehicle to the customers' needs • Identifying business opportunities to grow parts the business through prospecting and sourcing of new customers using internal and external sales leads. • Building relationships with customers to meet their needs and provide an excellent customer experience. • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry • Provide customers with needed information and offer additional sales opportunities • Perform other duties and responsibilities as assigned. Firelands Chevrolet Buick is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. Requirements Must Haves: • Friendly personality, if you don't love people this is not for you • Previous experience not required (We train!) • Enthusiasm • Honesty (we wish we didn't have to say this) • Tremendous work ethic • Outstanding communication skills • Ability to multitask • Excels in a fast-paced environment • Computer proficient Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales and Leasing Consultants frequently: • Stand or sit for longer periods of time • Walk the dealership lot and showroom floor • Drive a company vehicle • Move frequently in and out of vehicles Valid Driver's License, Background test, and Drug Screening prior to employment. Salary Description 40-90K

Come join NRP's A+ team! We've been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work. We value our employees by offering a competitive benefit package including: Commission and bonus opportunities Paid vacation and sick leave 11 Paid holidays Paid maternity & parental bonding leave Short & long term disability Medical/Dental/Vision/Life Insurance 401(k) Match Training, certification, & growth opportunities Employee referral & recognition programs Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit ***************** Come join the NRP Team as a Leasing Specialist at our BEAUTIFUL Cleveland, OH property, Library Lofts! Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

Are you outgoing, customer-focused, and enjoy working in a fast-paced high-energy workplace? If so, this may be the ideal opportunity for you!!! We are seeking a Dynamic Super Sales Star to lease apartments at our 900+ unit high rise community in Cleveland, Reserve Square Apartments. We currently have a full-time position available. If you have a passion for customer service, can-do attitude and a desire for growth, we are looking for you! Applicants required to work weekends. Responsibilities for this position include, but are not limited to: Greeting existing and potential residents Showing and renting apartments Qualifying applicants Follow-up with potential residents Preparation of lease packages and lease renewals Handling resident issues General clerical duties Social Media Management Yardi experience preferred Multi tasker who likes to see end results Great Customer Service to Prospects & Residents Benefits available include (waiting periods may apply): Health, Dental, Prescription, Vision and Life Insurance 401k Tuition Reimbursement Apartment Discount Paid Time Off If you love to lease and it shows, join our team today!! Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Experience: Apartment Leasing: 1 year (Required) License/Certification: Driver's License (Required)

Job Title: Leasing Consultant Company: Banyan Living Job Type: Full-Time About Banyan Living: Banyan Living is a leading property management company dedicated to creating exceptional living environments for our residents. With a commitment to quality and innovation, we take pride in building communities where people love to live. Join our team and be part of a company that values excellence, teamwork, and professional growth. Position Overview: Banyan Living is currently seeking a highly skilled and experienced Leasing Consultant to join our team in Akron/Canton, Ohio. The leasing Consultant acts as an initial ambassador between the public, the residents of the apartment community, and the community management team. The ideal candidate will possess strong customer service skills, have a positive personality, and a passion for ensuring the highest standards of professionalism. This is a posting for future positions. The Leasing Consultant is responsible for providing exceptional service to community residents and internal team members. They must provide the community with value and quality by assessing the needs of clients they are assisting and providing a solution that not only coincides with the goals of the community but is beneficial for all concerned parties. Essential Duties and Responsibilities: Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Record all telephone and in-person visits in Yardi Voyager Files own guest cards and maintain according to established procedures. Inspect models and available "market ready”, communicate related service needs to Property Manager. Demonstrate community and apartment/model and product knowledge to clients' by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Follow up with applicants regarding status. Ensure the apartment is ready for residents to move-in on the scheduled date in lease agreement. Follow-up on prospects that did not close and attempt to close sale again. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Always represent the company in a professional manner. Qualifications: High school diploma or general education degree (GED). One (1) years' experience in previous relevant customer service or sales field. Must be a self starter and proactive. Commitment to excellence and high standards. Excellent problem resolution and consultative sales skills. Ability to diffuse and respond to customer concerns and avoid escalation of problems. Fair Housing Cerification, or willingness to obtain upon hire. Ability to support and contribute to the community team. Strong oral and written communication skills. Must possess a positive attitude and the ability to smile in difficult circumstances. Ability to work a flexible schedule, including weekends and evenings.

Job Description We are seeking dynamic, sales-driven Leasing Consultants to join our team in delivering an exceptional experience for prospective and current residents across our portfolio of high-quality apartment communities. As the face of the property, the Leasing Consultant plays a critical role in shaping first impressions, closing leases, and ensuring that every interaction reflects the professionalism and hospitality that define our brand. While prior leasing experience is highly valued, it is not required. We are looking for individuals with a strong sales background, excellent interpersonal skills, and a natural ability to connect with people and showcase value. If you are passionate about customer service, confident in your ability to close, and thrive in a fast-paced, team-oriented environment-we want to hear from you. What You'll Do Greet, tour, and engage prospective residents, consistently delivering a warm and professional experience Confidently present apartment features, community amenities, and value propositions to convert inquiries into signed leases Maintain detailed knowledge of current availability, pricing, lease terms, and market competition Build strong rapport with potential and current residents through timely follow-up, personalized communication, and proactive service Accurately process lease applications, renewals, and resident files in accordance with company policies and Fair Housing laws Support marketing initiatives and outreach efforts to drive traffic and maximize occupancy Ensure the leasing office, model units, and community areas are always tour-ready and reflect impeccable standards Partner with maintenance and property management teams to ensure seamless move-ins and prompt service response Maintain CRM and leasing software systems with accurate and timely data Who You Are A confident closer with a service-first mindset Naturally friendly, approachable, and solutions-oriented Polished and professional-takes pride in appearance, tone, and presentation Thrives in a performance-based culture where results are recognized and rewarded Proactive and energetic, with a keen eye for detail and a desire to exceed expectations Requirements Previous leasing or apartment industry experience is a plus, but not required Proven success in sales, hospitality, or other customer-facing roles Professional demeanor, excellent verbal and written communication skills Strong organizational skills with attention to detail and follow-through High level of comfort using leasing software, CRM tools, and Microsoft Office (Yardi experience a bonus) Understanding of Fair Housing and commitment to compliance highly preferred Availability to work weekends and a flexible schedule as needed required Benefits Competitive pay + generous leasing bonuses Full benefits package: Health, dental, vision, 401(k) Supportive team environment with room for career growth Be part of a company that values integrity, customer care, and operational excellence

The Millenia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence. Essential Functions and Responsibilities Responsible for filling occupancy Presenting properties and amenities in a positive light to prospective tenants Tracking all prospect leads Complete all required paperwork and database documentation/entries Demonstrate excellent customer service and professionalism Assist with all activities related to leasing apartments. Handle telephone calls, including retrieving messages and returning calls. Greet, pre-qualify, demonstrate, and follow up with prospects Successfully overcome objections and practice closing techniques Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident. Handle and accurately complete all paperwork and reports associated with leasing activities. Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion. Submit completed move-in files to Assistant Property Manager Notify the Community Manager of all conditions that are unsafe or are areas of concern. Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner. Place a strong emphasis on customer service in every action on the job. Assist Community Manager in other duties as deemed necessary by property circumstances or situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience 1+ years prior market-rate apartment leasing management experience preferred. Extensive sales experience Excellent time management and multi-tasking skills. Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors. Strong organizational skills with practical decision-making abilities. Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records. Knowledge of accounting for collecting/tracking rents and posting to appropriate records. Minimum High School degree or GED equivalent preferred Multi-Family housing experience a plus Onesite experience a plus. Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly. Excellent communication skills are critical, including verbal and written. Must possess superior customer service, communication, and interpersonal abilities. Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations. Experience with Microsoft Office (Word, Excel, and PowerPoint). Marketing, sales, or customer service experience required. Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities Solid understanding of data analysis, budgeting, and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational skills. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. Travel required. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice. About The Millennia Companies Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.

The Millenia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence. Essential Functions and Responsibilities Responsible for filling occupancy Presenting properties and amenities in a positive light to prospective tenants Tracking all prospect leads Complete all required paperwork and database documentation/entries Demonstrate excellent customer service and professionalism Assist with all activities related to leasing apartments. Handle telephone calls, including retrieving messages and returning calls. Greet, pre-qualify, demonstrate, and follow up with prospects Successfully overcome objections and practice closing techniques Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident. Handle and accurately complete all paperwork and reports associated with leasing activities. Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion. Submit completed move-in files to Assistant Property Manager Notify the Community Manager of all conditions that are unsafe or are areas of concern. Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner. Place a strong emphasis on customer service in every action on the job. Assist Community Manager in other duties as deemed necessary by property circumstances or situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience 1+ years prior market-rate apartment leasing management experience preferred. Extensive sales experience Excellent time management and multi-tasking skills. Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors. Strong organizational skills with practical decision-making abilities. Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records. Knowledge of accounting for collecting/tracking rents and posting to appropriate records. Minimum High School degree or GED equivalent preferred Multi-Family housing experience a plus Onesite experience a plus. Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly. Excellent communication skills are critical, including verbal and written. Must possess superior customer service, communication, and interpersonal abilities. Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations. Experience with Microsoft Office (Word, Excel, and PowerPoint). Marketing, sales, or customer service experience required. Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities Solid understanding of data analysis, budgeting, and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational skills. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. Travel required. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice. About The Millennia Companies Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.