Leasing Agent Description
We are looking for a Leasing Agent with previous residential leasing experience to join our Village at Horsepen Apartments team! The Village at Horsepen is an award-winning apartment community located in the Tuckahoe area of Henrico County, Virginia. Conveniently nestled between Interstate-64 and Monument Avenue in the near West End, it offers one and two- bedroom, townhouse-style apartment homes. Each apartment features a private entrance leading residents and their pets from their homes onto winding sidewalks, along lush green spaces and to our 6-acre park.
Leasing Specialist Benefits
Commissions
Health Insurance
Dental Insurance
Paid Time off
All Federal Holidays off
401K
Pet insurance and much more!
Areas of Responsibility:
Marketing and Leasing
Greets prospective residents, qualifies, and determines needs and preferences
Answers incoming phone calls and handles accordingly
Maintains awareness of local market conditions and trends and assists in creative and efficient ways to market the property
Responsible for maintaining a professional and friendly atmosphere in the leasing office and other common areas of the property
Office Administration
Ensures all lease applications are completed in full and performs application verification
Prepares all move-in packets, coordinates new move-ins and lease renewals, maintains resident records, etc.
Accepts rents and deposits and assists the Assistant Property Manager with posting payments in Yardi.
Management Accountabilities
Supports the goals and principles of federal and state fair housing laws
Conducts business in accordance with company policies and procedures and government laws pertaining to employers and apartments
Above is a brief outline of Leasing Agent job duties and is not intended to be all-inclusive.
The ideal Leasing Agent candidate will possess the following qualities:
Bachelors Degree in Marketing or related field OR
Minimum of one year experience in leasing and property management or combination of education and experience
Good leasing and/or closing skills
Proficient in Microsoft Office
Strong organizational and communication skills
Team player
PI78f1df9376fe-31181-39368570
$31k-42k yearly est. 7d ago
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Leasing Consultant
Flournoy Companies 3.9
Leasing consultant job in Richmond, VA
Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States. We are actively seeking an experienced, high-energy LeasingConsultant for our luxury property Ellison at Museum District in Richmond, VA We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!
Benefits we Offer
14 Paid Holidays, including your birthday
3 weeks PTO
Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
A generous 401k Plan
Renewal and Garage lease bonuses
$175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease
Answering the telephone and selling the community to prospective residents
Setting appointments for prospective residents to visit and tour the community
Showing prospective residents the community and apartment homes
Conducting timely follow-up, scheduling move-ins and completing required paperwork
Closing the sale to meet or exceed monthly sales goals
Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
Performing administrative tasks and those assigned by community management
Qualifications:
Proven record of meeting monthly sales goals in a retail or multifamily sales role
Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
Must be proficient with Microsoft Office (Excel, Word, and Outlook)
Ability to work effectively and in a fast paced, constantly changing environment
Solid multi-tasking skills along with the ability to consistently meet deadlines
Willingness and ability to work weekends and holidays as the business requires
Excellent verbal and written communication as well as presentation skills
Ability to travel for training and occasional meetings
Professional appearance along with a positive attitude, be a team player and be willing to learn
Education and Experience:
Previous retail sales or multifamily leasing experience required
GED or High School diploma preferred
View all jobs at this company
$28k-34k yearly est. 60d+ ago
Community Leasing Associate - Affordable
Fairfield 3.9
Leasing consultant job in Chester, VA
Community:
Grand Oaks
Number of Units:
184
Community Leasing Associate - Affordable
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
ABOUT THIS ASSOCIATE:
At Fairfield, we build communities. Our Leasing Associates are mega-talented and passionate salespeople who embody our core values. From discovering the prospect's needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives.
Our team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas.
Mostly importantly, a Leasing Associate often serves as a prospective resident's first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities.
There is plenty of room for growth in this exciting role on the Fairfield Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
CUSTOMER SERVICE & SALES
Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
Determine the customer's needs, resolve and/or escalate to a higher level as permitted.
Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
OPERATIONS
Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
Verifies application information, gathers, and follows up on all verification of income, as required for LIHTC and/or HUD programs. Forwards to property manager for final approval.
Use Yardi accounting software manage the leasing process.
MARKETING
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions; shop local competition.
WHAT YOU'LL NEED DAY ONE:
Minimum of one year experience in a customer service, sales, or retail position required
Knowledge of Low Income Housing Tax Credit (LIHTC) preferred
Strong math skills required
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel required
Professional verbal and written communication skills required
Experience or knowledge in leasing or real estate a plus.
Ability to close a sale is highly preferred
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent required.
A valid driver's license is required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Estimated Rate of Pay:
$19.13 - $21.85
This position is non-exempt; the range above reflects hourly rates.
#LI-JULIA
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
$19.1-21.9 hourly Auto-Apply 6d ago
Leasing Consultant
Weinstein Properties
Leasing consultant job in Richmond, VA
We have a fantastic LeasingConsultant opportunity available! $1,500 Sign On Bonus*
Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.
Location: Abbington West End
Pay: Hourly rates are competitive $18-20/hr based on experience + Quarterly Bonuses
Benefits: Rent discount, paid holidays, birthday time off, PTO, health, dental and vision insurance, Employee Assistance Program, 401k.
Schedule: Must be available to work Saturdays and occasional evenings for resident events
Hours are: Weekdays 9-6 Saturdays 9-5 Sundays Off
Who We Are:
At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best LeasingConsultants didn't come with industry experience - they came with drive, a great attitude, and a genuine desire to serve people. If you're energetic, friendly, adaptable, and eager to learn, we'll teach you everything you need to know to thrive in this role.
What You'll Do:
As a LeasingConsultant, you'll be the first impression and voice of our community. You'll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You'll juggle customer service, sales, and administrative tasks - and we'll provide you with all the training and support you need to excel.
Who You Are:
You don't need leasing experience to succeed here - but you do need the right mindset.
Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
Customer-First Mindset: You love helping people and solving problems, even when things get tough.
Positive Energy: You show up with enthusiasm and a can-do attitude - every day, no matter what ends up being thrown your way.
Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
Motivation & Drive: You're goal-oriented, organized, and eager to grow.
Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
Initiative: You're not afraid to jump in - whether it's greeting someone at the door or taking ownership of a task.
What You Should Know Before You Start:
We have high expectations - and a hands-on training program that will set you up to meet them.
This is not a desk job - expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales - you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
You'll be part of a high-performing, highly collaborative team - recognition and promotion come from commitment and results.
This job is about more than just sales - you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
You'll sometimes work outside standard hours to support resident events or assist during weather challenges.
Why Weinstein?
Industry-Leading Training: We'll equip you with all the tools and knowledge you need to grow - no experience necessary.
Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here - we want this to be a career, not just a job.
Supportive Culture: We're like family. We believe in investing in you, recognizing your contributions, and growing together.
Ready to join a team that believes in your potential?
Apply today and start building your future with WP.
*Sign On Bonus details discussed during the interview process
Weinstein Properties is an Equal Opportunity Employer.
#WP2
$18-20 hourly Auto-Apply 13d ago
Leasing Consultant
Donaldson 4.1
Leasing consultant job in Chester, VA
Full-time Chester, VA Salary: $19-20 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a LeasingConsultant! We are seeking a talented LeasingConsultant with prior leasing experience for a 458-unit residential apartment/ townhome community located in Chester, VA (Rivermont Crossing).
Responsibilities:
Greet and engage prospective residents with professionalism and enthusiasm
Conduct property tours and showcase apartment features and community amenities
Execute the full leasing cycle-from initial inquiry through lease signing
Assist with marketing and outreach efforts to attract new prospects
Maintain accurate resident and prospect records (Yardi experience a plus)
Promote resident retention through excellent customer care and service follow-up
Support the property team in day-to-day operations and building events
Respond promptly to phone calls, emails, and resident inquiries
Requirements:
Prior leasing experience in a multifamily community
Strong customer service and communication skills
Goal-oriented with proven closing ability
Tech-savvy, organized, and detail-focused
Availability to work weekends and some evenings for resident events
Yardi or similar property management software experience preferred
Why Donaldson?
At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values:
Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity
We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including:
Medical, Dental & Vision Insurance
Short-Term & Long-Term Disability
Life Insurance & AD&D
Supplemental Insurance Options
Pet Discount Plans
401(k) Retirement Plan
Paid Time Off (PTO)
Membership in Access Perks
Paid Volunteer Days & Community Service Programs
Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first.
Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB
$19-20 hourly 60d+ ago
Leasing and Resident Relations Consultant
Genesis Properties
Leasing consultant job in Richmond, VA
Leasing & Resident Relations Consultant
Company: Genesis Properties
Job Type: Full-Time
Reports To: Property Manager
The Gig: Your Next Step in Property Management
We're searching for an energetic, results-driven Leasing & Resident Relations Consultant to be the heartbeat of our community. If you thrive on connecting with people, delivering exceptional service with an upbeat personality, and want to gain valuable assistant management skills right out of the gate, this is the role for you.
We need a primary go-to person for our residents-someone who makes customer service look easy and genuinely enjoys building relationships. If you can handle a fast-paced environment, juggle multiple tasks like a pro, and are ready to grow your career, you'll fit right in.
What We're Looking For: Skills & Vibe
Your Vibe: Bring that upbeat, positive attitude! Awesome customer service skills are a must.
The Skills: You're a pro at multitasking, communicate clearly (both written and spoken), and keep everything super organized.
Tech Savvy: If you know OneSite, that's a bonus. Otherwise, be ready to master Yardi and MS Office (Word/Excel).
Language Skills: Hablas español? Spanish fluency is a bonus!
Qualifications: High school diploma or GED required. A college degree is great, but we value your drive and hustle. Looking sharp is key.
Experience: Leasing experience is important, but we also love backgrounds in hospitality, hotels, or retail where you've learned how to treat people right.
The Impact: Essential Functions
Leasing Guru: You'll guide prospects through the whole process, from that first chat and tour to signing the lease and moving in.
Resident Champion: Be the friendly face for our current residents, tackling their questions and making sure they get prompt service.
Market Strategist: Keep an eye on what competitors are doing and bring fresh ideas to keep our community full and awesome.
Growth Mindset: Help boost traffic and new move-ins to keep occupancy rates high.
Day-to-Day Responsibilities
Leasing, Marketing & The Hustle:
Handle the leasing process from start to finish.
Get creative with marketing efforts on Craigslist and whatever new platforms pop up!
Keep the office looking welcoming and professional.
Know the tour path inside out and make those vacant units shine.
Sell the community lifestyle, not just the apartment walls.
Follow up with every potential resident quickly using Yardi.
Resident Relations & Leveling Up Your Skills:
Be the energetic first point of contact for everyone who visits or calls.
Deliver top-notch customer service, every time.
Log maintenance requests and make sure they get sorted smoothly.
Handle move-in/move-out inspections (gain that extra experience!).
Support the Property Manager with tasks like delinquency communication and office duties (building those future manager skills!).
Track market trends and put together weekly traffic reports.
Keep everything organized in our Yardi property management software.
The Perks & Culture
We're all about giving you a place to thrive, connect, and grow your career.
$$$: Competitive pay starting at $19/hour DOE, plus $100 for every lease you close.
Solid Benefits: Choose from multiple Health/Dental plans. Vision, Life & Short-Term Disability are 100% covered by us. Optional AFLAC plans available too.
Invest in You: A great 401(k) plan with a company match to help you start building your financial future early.
Life-Work Balance: Enjoy paid time off, holidays, and flexible summer hours.
Dress Code: Yes, we have Casual Fridays - wear your favorite jeans!
Good Vibes: Our "FUN Committee" hosts quarterly events to keep the team connected and engaged.
Referral Bonus: Know awesome people? Get extra cash for referring new hires.
Genesis Properties, Inc. is proud to be an Equal Opportunity Employer and a Drug-Free Workplace.
$19 hourly 60d+ ago
Leasing Consultant-700 W 44th St
Lawson Operating Company
Leasing consultant job in Richmond, VA
We are looking for an enthusiastic, professional leasingconsultant to assist with marketing and leasing apartments. The leasingconsultant will be responsible for leasing, providing exemplary customer service to residents and prospects, assisting with performing office management and the administrative operations of the community.
As part of Lawson, recognized as a Best Places to Work in Multifamily award winner with more than fifty years of experience developing, building, and managing multifamily real estate in Virginia, you'll be valued in a supportive environment that appreciates your contributions.
Lawson offers a collaborative workplace culture, competitive benefits, and ample opportunities for professional growth. Contribute to a team dedicated to providing exceptional living experiences for our residents while advancing your career!
Duties/Responsibilities:
Sales and Marketing
Showing models and all amenities to prospects
Ensuring occupancy goals are met
Site administration
Answering phone (prospects and residents)
Showing models and all amenities to prospects
Processing applications
Prepare move-in package
Move-in orientation with new residents
General correspondence
Track traffic on the phone and in person
Resident relations
Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
Other duties as assigned.
Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Excellent attention to detail
Ability to prioritize tasks
Ability to function well in a high-paced and at times stressful environment
Ability to exercise good judgment and self-control
Education and Experience:
High School diploma or equivalent.
Tax Credit Experience, preferred
1 year customer services experience
Physical Functions
Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting to fifteen (15) pounds.
Running and lifting over fifteen (15) pounds.
The Lawson Companies is an equal opportunity employer that offers full-time employees a competitive package that includes, but is not limited to, medical, dental, vision, life insurance, 401K options, PTO, a competitive salary, and a project bonus structure.
$28k-37k yearly est. 13d ago
Leasing Consultant
Start With a Job, Stay for a Career
Leasing consultant job in Richmond, VA
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for a LeasingConsultant to join our on-site community team to help support a positive experience for our residents.
CLICK HERE to see a day in the life of a LeasingConsultant at Edward Rose & Sons!
What are the responsibilities of a LeasingConsultant?
Present community information to prospective renters in a professional manner to appeal to their rental needs
Provide accurate information on the selling features of the community and surrounding area
Build positive rapport with potential residents by answering telephone and email communications in a timely manner
Process applications for prospective residents and follow up to maintain consistent communication
Prepare lease contracts and other required documents
Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
Listen to resident complaints and help develop solutions for them
Additional duties as assigned by manager
What are the role requirements?
Previous sales or customer service experience is required
Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Must be proficient with Microsoft Office programs
Experience using Yardi Voyager or related property management software is preferred
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
$28k-37k yearly est. 36d ago
Leasing Consultant | MAA West Creek
MAA
Leasing consultant job in Richmond, VA
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
LeasingConsultant
Are you ready to build a career at a company that is committed to investing in your success? Are you a natural at making positive first impressions and exceeding customer service expectations? At MAA, you will be our differentiating factor - our competitive advantage. Our leasing teams are moment makers, relentlessly customer-focused, and help transform properties into communities and apartments into homes. If you thrive in a fast-paced environment where you can truly make a difference in people's lives, MAA is the perfect place for you.
The LeasingConsultant supports the leasing operations and financial performance of an assigned apartment community for MAA. Primary responsibilities include interacting with prospective residents, communicating the value and overall experience of living at a MAA community, and securing lease agreements. Initiates the process to screen prospective residents. Communicates lease expirations and facilitates lease renewals. Assists with property marketing activities and resident events.
Qualifications
At least one year of experience in sales, hospitality, customer service, and/or leasing
Knowledge of apartment management laws and regulations at the federal, state, and local levels preferred
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
High school diploma/GED, Bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
· Apartment Discount and Associate Renewal Cap
· Medical, Dental and Vision Insurance
· Life and Disability Insurance
· Vacation, Sick Leave, and Holiday Pay
· Performance-based Incentives and Commissions
· 401(k) Retirement Plan
· Tuition Reimbursement
· Opportunities for promotion and internal career advancement
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA West Creek
$28k-37k yearly est. Auto-Apply 59d ago
Leasing Consultant-700 W 44th St
The Lawson Companies, Inc.
Leasing consultant job in Richmond, VA
Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Excellent attention to detail
Ability to prioritize tasks
Ability to function well in a high-paced and at times stressful environment
Ability to exercise good judgment and self-control
Education and Experience:
High School diploma or equivalent.
Tax Credit Experience, preferred
1 year customer services experience
Physical Functions
Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting to fifteen (15) pounds.
Running and lifting over fifteen (15) pounds.
The Lawson Companies is an equal opportunity employer that offers full-time employees a competitive package that includes, but is not limited to, medical, dental, vision, life insurance, 401K options, PTO, a competitive salary, and a project bonus structure.
$28k-37k yearly est. 15d ago
Leasing Consultant- Chester Village Green
Gallery Residential
Leasing consultant job in Richmond, VA
Job Description
Job Title: Marketing Representative
Department: Property Management
Reports To: Community Director and/or Marketing Manager *if applicable
FLSA Status: Non-Exempt
The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.
Essential Duties and Responsibilities:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations.
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
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$28k-37k yearly est. 5d ago
Leasing Consultant
Mission Rock Residential 4.3
Leasing consultant job in Richmond, VA
Full-time Description
As the LeasingConsultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community's unique features, and helping prospective residents find their next apartment home.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can have a positive impact on our resident and team member experience.
Are you ready to make an impact?
Location: Wilde Lake/Hanover Crossing
Compensation includes pay and so much more here at Mission Rock.
Check out our great benefits included in the compensation plan!
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Floating Holiday & Volunteer Day
Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more!*
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
The day-to-day: LeasingConsultants are people-centric individuals passionate about customer service. Mission Rock's customer service expectations center around connecting with our customers. LeasingConsultants may work with any of the following:
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions
Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock's expectations
Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations
Provide tours of the community in diverse weather conditions
Ensure the quality of the community and apartment homes is ready to showcase daily
Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
Assist and engage with retention, resident parties, and renewals
Collaborate with fellow team members
Requirements
What you bring:
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members
Strong organizational and time-management skills
Enthusiasm to empathize, collaborate, and engage with others
Desire to improve the lives of those around you
1-2 years of customer service or sales experience
Adherence to Fair Housing best practices
Basic computer skills, including familiarity with Microsoft Suite
Aptitude to being solution-oriented
Property Management skills/experience preferred
High School diploma or equivalent
Salary Description $17-$18/hr
$17-18 hourly 60d+ ago
Leasing Agent
PK Management 4.1
Leasing consultant job in Richmond, VA
Competitive Salary Offering $20.00 hourly.
PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a Full-Time Leasing Agent. We are seeking a self-motivated and a career-minded individual to join our team. Professional and friendly work environment. Great Benefits! Equal Opportunity Employer.
Job Summary
Presenting properties and provided amenities in a positive light to prospective tenants. Acting as a landlord for property owners and help them navigate the property market. Advertising available properties using a variety of media and promoting materials.
Primary Responsibilities
Present properties and provided amenities in a positive light to prospective tenants
Act as a landlord for property owners and help them navigate the property market
Advertise available properties using a variety of media and promoting materials
Determine the needs, living standards and economic viability of prospective customers
Confirm rental application data and personal references
Stay knowledgeable of the property market status
Provide information on all aspects of properties (expansion, zoning, crime, etc…)
Negotiate leasing terms and conditions and close deals
Ensure proper maintenance and inspect properties periodically
Essential Skills and Abilities
General office duties including answering phones, creating memos, email correspondence and knowledge of HUD regulations/policies.
Ability to use statistical data for the recertification process, ability to determine resident turnover and reasons why residents are moving, ability to determine resident needs.
Ability to communicate with residents, other site-level staff, corporate office staff, vendors, and contractors.
Ability to organize and maintain tenant files, coordinate monthly activities and maintain waiting list.
Ability to design flyers, calendars, bulletin boards, activities and forms; ability to promote property through marketing and leasing efforts.
Ability to motivate others and operate as a team; ability to take initiative and delegate work to others; ability to handle emergency situations.
Ability to calculate social security rates, rent payments, and prorates; ability to maintain purchasing and declining balances.
Computer Skills: Outlook, Excel, Word, Internet, One-Site.
Other Skills: Customer Service, Confidentiality, Patience, Professionalism, and Teamwork.
Working Conditions
Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and you may be exposed to weather conditions. It may be necessary to lift up to 25 pounds when accepting resident packages.
$20 hourly 60d+ ago
Leasing Associate
AION 4.0
Leasing consultant job in Richmond, VA
Under the direction of the Property Manager, the Leasing Associate is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Duties and Responsibilities:
Sales/Marketing:
Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
Recommend strategies and programs for on-site marketing activity
Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
Recommend programs and strategies to increase qualified traffic and closing ratios.
Attend weekly marketing meetings
Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
Administrative:
Inspect apartments with the new residents at move in and complete all the necessary paperwork
Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
Accurately enter all prospect and resident data into Entrata in a timely manner
Keep files, desk, and leasing area organized
Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
Inspect market ready units and models each morning
Customer Service:
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall property appearance.
Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability for resident functions, community affiliated events and weekends
Perform other duties as required
Maintain all leasing office standards
Requirements:
High school diploma or equivalent, college preferred.
1-year customer service or sales experience (or relevant education)
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
Strong computer skills including Microsoft Office (Word, Excel)
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs
Occasionally requires lifting 20 pounds or less
Must be available to work weekends and holidays
Valid driver's license
#Aionhire
$29k-39k yearly est. 4d ago
Leasing Consultant
Flournoy Development 3.9
Leasing consultant job in Richmond, VA
Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States. We are actively seeking an experienced, high-energy LeasingConsultant for our luxury property Ellison at Museum District in Richmond, VA We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!
Benefits we Offer
* 14 Paid Holidays, including your birthday
* 3 weeks PTO
* Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
* A generous 401k Plan
* Renewal and Garage lease bonuses
* $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease
* Answering the telephone and selling the community to prospective residents
* Setting appointments for prospective residents to visit and tour the community
* Showing prospective residents the community and apartment homes
* Conducting timely follow-up, scheduling move-ins and completing required paperwork
* Closing the sale to meet or exceed monthly sales goals
* Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
* This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
* Performing administrative tasks and those assigned by community management
Qualifications:
* Proven record of meeting monthly sales goals in a retail or multifamily sales role
* Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
* Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
* Must be proficient with Microsoft Office (Excel, Word, and Outlook)
* Ability to work effectively and in a fast paced, constantly changing environment
* Solid multi-tasking skills along with the ability to consistently meet deadlines
* Willingness and ability to work weekends and holidays as the business requires
* Excellent verbal and written communication as well as presentation skills
* Ability to travel for training and occasional meetings
* Professional appearance along with a positive attitude, be a team player and be willing to learn
Education and Experience:
* Previous retail sales or multifamily leasing experience required
* GED or High School diploma preferred
$28k-34k yearly est. 60d+ ago
Leasing and Resident Relations Consultant
Genesis Properties
Leasing consultant job in Richmond, VA
Job Description
Leasing & Resident Relations Consultant
Company: Genesis Properties
Job Type: Full-Time
Reports To: Property Manager
The Gig: Your Next Step in Property Management
We're searching for an energetic, results-driven Leasing & Resident Relations Consultant to be the heartbeat of our community. If you thrive on connecting with people, delivering exceptional service with an upbeat personality, and want to gain valuable assistant management skills right out of the gate, this is the role for you.
We need a primary go-to person for our residents-someone who makes customer service look easy and genuinely enjoys building relationships. If you can handle a fast-paced environment, juggle multiple tasks like a pro, and are ready to grow your career, you'll fit right in.
What We're Looking For: Skills & Vibe
Your Vibe: Bring that upbeat, positive attitude! Awesome customer service skills are a must.
The Skills: You're a pro at multitasking, communicate clearly (both written and spoken), and keep everything super organized.
Tech Savvy: If you know OneSite, that's a bonus. Otherwise, be ready to master Yardi and MS Office (Word/Excel).
Language Skills: Hablas español? Spanish fluency is a bonus!
Qualifications: High school diploma or GED required. A college degree is great, but we value your drive and hustle. Looking sharp is key.
Experience: Leasing experience is important, but we also love backgrounds in hospitality, hotels, or retail where you've learned how to treat people right.
The Impact: Essential Functions
Leasing Guru: You'll guide prospects through the whole process, from that first chat and tour to signing the lease and moving in.
Resident Champion: Be the friendly face for our current residents, tackling their questions and making sure they get prompt service.
Market Strategist: Keep an eye on what competitors are doing and bring fresh ideas to keep our community full and awesome.
Growth Mindset: Help boost traffic and new move-ins to keep occupancy rates high.
Day-to-Day Responsibilities
Leasing, Marketing & The Hustle:
Handle the leasing process from start to finish.
Get creative with marketing efforts on Craigslist and whatever new platforms pop up!
Keep the office looking welcoming and professional.
Know the tour path inside out and make those vacant units shine.
Sell the community lifestyle, not just the apartment walls.
Follow up with every potential resident quickly using Yardi.
Resident Relations & Leveling Up Your Skills:
Be the energetic first point of contact for everyone who visits or calls.
Deliver top-notch customer service, every time.
Log maintenance requests and make sure they get sorted smoothly.
Handle move-in/move-out inspections (gain that extra experience!).
Support the Property Manager with tasks like delinquency communication and office duties (building those future manager skills!).
Track market trends and put together weekly traffic reports.
Keep everything organized in our Yardi property management software.
The Perks & Culture
We're all about giving you a place to thrive, connect, and grow your career.
$$$: Competitive pay starting at $19/hour DOE, plus $100 for every lease you close.
Solid Benefits: Choose from multiple Health/Dental plans. Vision, Life & Short-Term Disability are 100% covered by us. Optional AFLAC plans available too.
Invest in You: A great 401(k) plan with a company match to help you start building your financial future early.
Life-Work Balance: Enjoy paid time off, holidays, and flexible summer hours.
Dress Code: Yes, we have Casual Fridays - wear your favorite jeans!
Good Vibes: Our "FUN Committee" hosts quarterly events to keep the team connected and engaged.
Referral Bonus: Know awesome people? Get extra cash for referring new hires.
Genesis Properties, Inc. is proud to be an Equal Opportunity Employer and a Drug-Free Workplace.
#hc208379
$19 hourly 5d ago
Part-Time Leasing Consultant- Branchester Lakes
Gallery Residential
Leasing consultant job in Prince George, VA
Job Title: Marketing Representative
Department: Property Management
Reports To: Community Director and/or Marketing Manager *if applicable
FLSA Status: Non-Exempt
The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.
Essential Duties and Responsibilities:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations.
Work Hours:
This position is scheduled for 26 hours in a work week. Hours of operation vary by site, but this position the hours are Tuesday, Wednesday, Thursday 10:00am-5:00pm and Saturday 12:00pm to 5:00pm. Leasing Professionals must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
$28k-36k yearly est. Auto-Apply 7d ago
Leasing Associate
AION Management LLC 4.0
Leasing consultant job in Richmond, VA
Under the direction of the Property Manager, the Leasing Associate is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Duties and Responsibilities:
Sales/Marketing:
Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
Recommend strategies and programs for on-site marketing activity
Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
Recommend programs and strategies to increase qualified traffic and closing ratios.
Attend weekly marketing meetings
Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
Administrative:
Inspect apartments with the new residents at move in and complete all the necessary paperwork
Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
Accurately enter all prospect and resident data into Entrata in a timely manner
Keep files, desk, and leasing area organized
Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
Inspect market ready units and models each morning
Customer Service:
Assist in planning and preparation of resident functions.
Walk the property for curb appeal and overall property appearance.
Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability for resident functions, community affiliated events and weekends
Perform other duties as required
Maintain all leasing office standards
Requirements:
High school diploma or equivalent, college preferred.
1-year customer service or sales experience (or relevant education)
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
Strong computer skills including Microsoft Office (Word, Excel)
Excellent English communication skills, both verbal and written.
Must be able to walk apartments and grounds, including steps and climbing stairs
Occasionally requires lifting 20 pounds or less
Must be available to work weekends and holidays
Valid driver's license
#Aionhire
$29k-39k yearly est. 5d ago
Leasing Consultant
Mission Rock Residential 4.3
Leasing consultant job in Mechanicsville, VA
Full-time Description
As the LeasingConsultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community's unique features, and helping prospective residents find their next apartment home.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can have a positive impact on our resident and team member experience.
Are you ready to make an impact?
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
Location: Hanover Crossing
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
The day-to-day: LeasingConsultants are people-centric individuals passionate about customer service. Mission Rock's customer service expectations center around connecting with our customers. LeasingConsultants may work with any of the following:
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions
Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock's expectations
Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations
Provide tours of the community in diverse weather conditions
Ensure the quality of the community and apartment homes is ready to showcase daily
Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
Assist and engage with retention, resident parties, and renewals
Collaborate with fellow team members
Requirements
What you bring:
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members
Strong organizational and time-management skills
Enthusiasm to empathize, collaborate, and engage with others
Desire to improve the lives of those around you
1-2 years of customer service or sales experience
Adherence to Fair Housing best practices
Basic computer skills, including familiarity with Microsoft Suite
Aptitude to being solution-oriented
Property Management skills/experience preferred
High School diploma or equivalent
Salary Description $19.50 - $21.50
$26k-32k yearly est. 5d ago
Leasing Consultant
Mission Rock Residential LLC 4.3
Leasing consultant job in Tuckahoe, VA
Job DescriptionDescription:
As the LeasingConsultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community's unique features, and helping prospective residents find their next apartment home.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can have a positive impact on our resident and team member experience.
Are you ready to make an impact?
Location: Wilde Lake/Hanover Crossing
Compensation includes pay and so much more here at Mission Rock.
Check out our great benefits included in the compensation plan!
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Floating Holiday & Volunteer Day
Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more!*
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
The day-to-day: LeasingConsultants are people-centric individuals passionate about customer service. Mission Rock's customer service expectations center around connecting with our customers. LeasingConsultants may work with any of the following:
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions
Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock's expectations
Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations
Provide tours of the community in diverse weather conditions
Ensure the quality of the community and apartment homes is ready to showcase daily
Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
Assist and engage with retention, resident parties, and renewals
Collaborate with fellow team members
Requirements:
What you bring:
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members
Strong organizational and time-management skills
Enthusiasm to empathize, collaborate, and engage with others
Desire to improve the lives of those around you
1-2 years of customer service or sales experience
Adherence to Fair Housing best practices
Basic computer skills, including familiarity with Microsoft Suite
Aptitude to being solution-oriented
Property Management skills/experience preferred
High School diploma or equivalent
How much does a leasing consultant earn in Richmond, VA?
The average leasing consultant in Richmond, VA earns between $25,000 and $41,000 annually. This compares to the national average leasing consultant range of $26,000 to $39,000.
Average leasing consultant salary in Richmond, VA
$32,000
What are the biggest employers of Leasing Consultants in Richmond, VA?
The biggest employers of Leasing Consultants in Richmond, VA are: