Leasing Consultant
Leasing consultant job in Austin, TX
Sandalwood Management is seeking to add one more full-time Leasing Consultant to assist in the leasing office at a 283 unit apartment complex in Austin, TX - Patten East.
As the first impression of our community, it is important our leasing consultant understands the value of providing strong customer service. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player to add to a growing company.
Responsibilities:
Answering incoming phones.
Greeting and touring prospective residents, able to provide them with community information and rental rates.
Follow up and document status of leads.
Process and verify leasing applications and corresponding documents.
Updating and maintaining records and data bases.
Outreach marketing.
Qualifications:
1+ years of apartment leasing experience.
Good customer service and sales skills.
Experience with Yardi property management software.
Bilingual, English/Spanish.
Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills.
Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
Superior customer service skills.
Desire to learn the requirements of the Property Management industry so that you can be promoted.
Dependable, driven, accountable and punctual.
Ability to work weekends.
Requirements:
Valid driver's license
Yardi experience
Leasing experience
Bilingual in English/Spanish, highly preferred
Successfully pass preemployment background check and drug test
Compensation:
$19-$22/hr, Negotiable, depending on experience
Monthly renewal commission, new move-in commissions, and bonus opportunities
Benefits:
Rent discount options (eligibility requirements may apply)
Medical, dental and vision benefits packages, company paid life insurance and 401(k)
Paid holidays and vacation time
LEARN MORE ABOUT US:
- Connect with us on Facebook: *************************************
- Learn more about our leadership team: *********************
- Read our reviews on Glassdoor: ***************************************************************************
Sandalwood Management Inc. is an Equal Opportunity Employer
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
License/Certification:
Driver's License (Required)
Work Location: In person
Auto-ApplyLeasing Consultant
Leasing consultant job in Austin, TX
Fortis Property Management Job Description
Job Title: Leasing Consultant
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Community Manager or Leasing Manager
Position Overview:
Help people find their new homes! Your main focus as a leasing consultant here at The Parker Austin is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every leasing consultant on the Fortis team.
No experience with property or leasing? No problem. You have more skills than you know! We pride ourselves in utilizing diverse employment backgrounds to equip our team with as many different perspectives as possible. Often, successful leasing agents were once successful waiters/waitresses, customer service representatives, floor workers at big box stores, and call center employees. Fortis is here to help you pursue your employment goals.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**):
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
Marketing
? Show apartments
? Provide information to prospects via telephone and personal visits
? Accurately quote prices
? Follow up on all prospects
? Thorough knowledge of the immediate market and all comparable properties
? Thorough knowledge of the surrounding community
? Ensure all necessary application paperwork is obtained from prospects
Tenant Relations
? Provide superior customer service
? Collect money (deposits, rents, etc.)
? Prepare and review leases for accuracy
? Maintain effective and aggressive lease renewal program
Staff Relations and Administration
? Inspect apartments for readiness
? Adherence to and proper implementation of all Fortis Properties Management policies and procedures
? Distribute move-in packages
? Knowledge of and adherence to the following:
Fair Housing policies and procedures
ADA policies and procedures
? Other duties as needed or required
Experience
? Prior leasing/sales experience is preferred
? Special Skills
? Ability to successfully Interact with people
? Organizational skills
? Computer literate
? Strong Communication skills both orally and written
? Good decision-making ability
? Proficient sales skill
? Professional image
Requirements
Bilingual is a must (Spanish/English)
Work some Saturdays.
Salary Description $20 per hour
Part Time Leasing Consultant
Leasing consultant job in Cedar Park, TX
Are you looking for a fantastic part time job? Do you love giving excellent customer service?
Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.
Location: Cedar Park, TX - at Bexley at Silverado
Schedule:
20 hours per week
Saturdays worked in a rotation with the team 9am-5pm
Weekday hours 9am-6pm, we can be flexible based on what days you can work
Pay: Starting at $20/hr depending on experience plus quarterly bonuses
This role is NOT a temporary or short term role.
Strong customer service and admin experience needed. Experience from customer service, sales or hospitality environments, as well as previous property management experiences welcome and show success in this role.
What are some things a leasing consultant does?
Work with prospects who are interested in knowing more about our communities. Answer internet leads, phone calls, schedule appointments and take prospects on a tour of the community.
Process leasing applications, put together lease paperwork, request security deposits and leaseholders to sign the lease.
Give great customer service to our residents, assist them with any needs they have such as going over their renewal, notice to vacate, early termination, adding a pet, wanting to transfer to another apartment home, answering questions about their account.
Work along side maintenance, walk apartments when they are ready to confirm everything looks great, monitor property needs, follow up with residents about work orders or any maintenance needs they have.
Create a great experience for residents upon move in.
Work with residents when they move out, process move outs and security deposit dispositions.
Post rent money, follow up on balances owed.
Resident activities - planning, preparing and hosting.
Our ideal candidate is someone who has the following:
Gracious, warm, and genuine nature
Positive, upbeat, high-energy demeanor
Takes pride in their work and ownership of their property
Helpful attitude/ friendly and dedicated to excellent customer service
Is self-motivated and wants to be busy all day, every day!
Excellent sense of time management
Strong administrative experience
Articulate communication skills
High sense of urgency
Confidence to learn/seeks out knowledge/strives for personal growth
Good organizational skills and follow through
This position's responsibilities include front line resident services, team interaction, fast-paced learning, and communicating in persuasive and difficult situations. Attention to detail is necessary. If you are excited about this opportunity, please apply now! Weinstein Properties is an Equal Opportunity Employer.
Auto-ApplyLeasing Consultant - M Station
Leasing consultant job in Austin, TX
Position Description: The Leasing Consultant acts as the primary sales representative for the community. This position would be working at the location.
** NEW FC EMPLOYEES ELIGIBLE FOR A $500 BONUS**
Primary Duties/Responsibilities
Presents a professional friendly office atmosphere while greeting prospective and current residents
Work generated leads in order to lease apartments and fulfill leasing and move-in goals
Conducts tours of the community and specific apartments with prospective residents
Maintains a consistent level of sales closings
Completes guest cards, sends thank-you notes, and follows up on every qualified prospect
Qualifies prospects according to Foundation Communities Criteria
Monitors local market trends and conditions, and updates property comparable once a month
Completes all new & renewal lease paperwork, collects initial deposits, fees and rental payments
Inspects models and vacant units daily to ensure readiness
Assists in keeping grounds clean, and reports community maintenance needs.
Minimum Requirements
Normally receives no instruction on routine work, general instructions on new assignments
Organizational and filing skills
Possess knowledge of the specific programs relative to the property; including the gathering and verification of all documentation necessary to meet program compliance
Preferred Requirements
One (1) year of practical experience in sales or customer relations
Ability to communicate fluently in English and proficiency in another language (Spanish, and/or Arabic, and/or Pashto)
Fair housing training
Onesite software experience
Working Conditions
An occupational exposure to blood or other potentially infectious materials can be expected. May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided.
Physical Requirements
While performing the duties of this job, the following functions are required:
CONSTANTLY: sitting, standing/walking, finger dexterity, lifting/carrying under 10 pounds.
FREQUENTLY: grasping/gripping, pushing/pulling, bending/stooping, squatting, climbing, lifting/carrying between 11-20 pounds.
OCCASIONALLY: reaching above the shoulder, lifting/carrying over 20 pounds.
Compensation
$18.02 hour
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
Auto-ApplyLeasing Consultant - Everleigh Lakeline
Leasing consultant job in Austin, TX
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
The Leasing Consultant is responsible for executing the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community's lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The Sales Consultant upholds Greystar's professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
1. Performs all sales and leasing activities to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
2. Collects all pertinent information from prospective residents at move-in and records as appropriate.
3. Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community's occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
4. Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs.
5. Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data.
6. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the tour path and show ready units, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
7. Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process.
8. Executes and performs activities in support of the property's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook.
9. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
10. Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name.
11. Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met.
12. Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary.
13. Assists Lifestyle Coordinator by attending and assisting with the setup of events as required.
#LI-AW1
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma or equivalent required; associate or bachelor's degree in business, marketing, hospitality, or related field preferred.
* 1-3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports.
* Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
* Mathematical skills necessary to process sales conversions.
* Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
SPECIALIZED SKILLS:
* Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
* Incumbents must have valid driver's license to drive a golf cart on property.
* Proficiency in word processing, spreadsheet, property management applications, and database management programs in order to complete required reports and documents.
* Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances.
* Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.
TRAVEL / PHYSICAL DEMANDS:
* Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
* Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (25) pounds independently and fifty (50) pounds with assistance and be able to stand for extended periods of time.
* Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which may include evenings, weekends and/or holidays.
COMPETENCIES:
1. Ensures Accountability - Holds self and others accountable to meet commitments.
2. Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
3. Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
4. Customer Focus - Builds strong customer relationships and delivers customer-centric solutions.
5. Decision Quality - Makes good and timely decisions that keeps the organization moving forward.
6. Interpersonal Savvy - Relates openly and comfortably with diverse groups of people.
7. Being Resilient - Rebounds from setbacks and adversity when facing difficult situations.
8. Resourcefulness - Secures and deploys resources effectively and efficient.
9. Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
10. Instills Trust - Gains the confidence and trust of others through honesty, integrity and authenticity.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyLeasing Consultant - Affordable
Leasing consultant job in Austin, TX
We are seeking a motivated and detail-oriented Leasing Agent to join our team at a 60% affordable housing property. The ideal candidate will have prior experience in affordable housing programs (such as LIHTC), be bilingual in English and Spanish, and demonstrate strong organizational skills. This role plays a key part in achieving occupancy goals while ensuring full compliance with affordable housing regulations.
What you'll be doing:
* Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
* Understand the value of the property's features as they relate to the prospective resident's needs.
* Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
* Support occupancy and retention goals by following up with potential and current residents.
* Use problem solving skills and best judgment to handle unpredictable situations as they arise.
* Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
* Build relationships with residents through courteous and timely response to their needs and concerns.
* Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
* Work with other teammates to plan and organize resident events.
* Responsible for assisting Assistant Manager in collection of delinquent rents.
* Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
* Ability to work a flexible schedule, including evenings, Holidays and weekends.
What you must have:
* Cheerful attitude and focused on customer service
* Tech savvy - able to learn/work with property management applications
* Strength in Sales / Leasing / Closing
* 1-2 years of leasing experience in affordable housing (LIHTC or similar programs) required
* Strong attention to detail and organizational skills
* Ability to work independently and take initiative
What's Nice to Have:
* Bachelor's degree preferred
* Bilingual English and Spanish (Strongly preferred)
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
* Competitive salary
* Medical, Dental, & Vision Benefits
* 401(k) retirement plan
* Competitive Paid Time Off
* Discounted rent at any properties owned by ResProp Management
Employment Eligibility Requirements:
* Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility
Auto-ApplyLeasing Consultant - Austin, TX
Leasing consultant job in Austin, TX
Job Title: Leasing Professional About IRT Living: IRT is a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.
Opportunity Overview:
Are you an engaging, motivated, and charismatic individual with a passion for helping people find their perfect home? As an Apartment Leasing Consultant, you will be the face of our community, building lasting relationships with current and future residents. You'll showcase our fabulous multi-family homes, turning prospects into residents with your sales expertise. This fast-paced role is perfect for someone driven to achieve results in a dynamic environment.
Your Day-to-Day:
* Welcome prospective residents, understand their needs, and expertly match them with our community's amenities.
* Conduct community tours that highlight the unique lifestyle IRT offers.
* Follow up with prospects to close sales and achieve leasing goals.
* Manage the lease application process, ensuring a smooth transition for new residents.
* Serve as a knowledgeable resource on community features, rents, and amenities.
* Conduct market research and contribute to marketing plans to attract new residents.
* Coordinate resident events that build community and enhance resident satisfaction.
Why You'll Love Working Here:
* Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
* Growth Opportunities: Ongoing development programs to support your career advancement.
* Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
* Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
* Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
* Employee Ownership: Stock awards within your first year of employment.
* Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
What We're Looking For:
* Proven sales or customer service experience.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Ability to work in a fast-paced, dynamic environment.
* Positive attitude, charisma, and a passion for helping people.
* Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Leasing Consultant - Austin, TX
Leasing consultant job in Austin, TX
Job Title: Leasing Professional About IRT Living: IRT is a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success. Opportunity Overview: Are you an engaging, motivated, and charismatic individual with a passion for helping people find their perfect home? As an Apartment Leasing Consultant, you will be the face of our community, building lasting relationships with current and future residents. You'll showcase our fabulous multi-family homes, turning prospects into residents with your sales expertise. This fast-paced role is perfect for someone driven to achieve results in a dynamic environment. Your Day-to-Day:
Welcome prospective residents, understand their needs, and expertly match them with our community's amenities.
Conduct community tours that highlight the unique lifestyle IRT offers.
Follow up with prospects to close sales and achieve leasing goals.
Manage the lease application process, ensuring a smooth transition for new residents.
Serve as a knowledgeable resource on community features, rents, and amenities.
Conduct market research and contribute to marketing plans to attract new residents.
Coordinate resident events that build community and enhance resident satisfaction.
Why You'll Love Working Here:
Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
Growth Opportunities: Ongoing development programs to support your career advancement.
Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
Employee Ownership: Stock awards within your first year of employment.
Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
What We're Looking For:
Proven sales or customer service experience.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, dynamic environment.
Positive attitude, charisma, and a passion for helping people.
Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Leasing Consultant - Austin, TX
Leasing consultant job in Austin, TX
Welcome! Interested in becoming a Ranger? Read more.
At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate.
Our Team Members play a pivotal role in the success of the company's performance, and we look forward to
witnessing your successful journey as a Ranger!
Culture: Companies with a strong culture and a higher purpose perform better in the long run.
Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.
What's in for you? Our leaders care about the well-being of all Rangers and recognize the importance of work-life balance. That's why we offer competitive paid time off and benefits.
PTO/Benefits:
· Two + Weeks of PTO
· Paid Holidays
· Medical, dental and vision insurance
· 401(k) Enrollment Opportunity
· Employer Paid Basic Life and Short-Term Disability
· Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
· Potential opportunity for savings in rent (property and ownership specific)
· Cell Phone Allowance
· And more!
Job Description
What does this role entail? The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Essential Roles You Will Play:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools, social media and following other property-specific marketing plans, and special programs.
Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
Lease enforcement process - apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
Follows-up with prospects and new residents to ensure satisfaction to finalize decisions to lease and/or renew. Executes and performs activities in support of the property's lease renewal program in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Responsible for safety, cleanliness, and general appearance and appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the property including but not limited to the leasing office, amenities, model and more for daily leasing activities.
Resolve customer complaints and issues.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Other duties as assigned.
Work Hours and Work Environment (may vary by state and location):
Schedule 40 hours in a regular work week.
Typical Site Hours of Operation
(may vary by site)
· Monday - Friday: 9am - 6pm
· Saturday: 10am - 5pm
· Sunday: 1pm - 5pm
Essential Requirements
· Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
· Works in an office environment but also have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Qualifications Summary:
To perform this job successfully, the requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Education and Experience:
Education: High School Diploma or GED Equivalent
Experience Preferred: Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
Licenses and Certificates Requirements:
Licenses Current Valid Driver's License
Certifications None
Physical Requirements:
Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
Mobility Requirements: The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.
Travel Requirements: Routine local travel may be required to run business-related errands including but not limited to meetings and training.
Additional Information:
RangeWater is a drug-free, harassment free workplace, and an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyLeasing Consultant | MAA Wells Branch
Leasing consultant job in Austin, TX
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Leasing Consultant
Are you ready to build a career at a company that is committed to investing in your success? Are you a natural at making positive first impressions and exceeding customer service expectations? At MAA, you will be our differentiating factor - our competitive advantage. Our leasing teams are moment makers, relentlessly customer-focused, and help transform properties into communities and apartments into homes. If you thrive in a fast-paced environment where you can truly make a difference in people's lives, MAA is the perfect place for you.
The Leasing Consultant supports the leasing operations and financial performance of an assigned apartment community for MAA. Primary responsibilities include interacting with prospective residents, communicating the value and overall experience of living at a MAA community, and securing lease agreements. Initiates the process to screen prospective residents. Communicates lease expirations and facilitates lease renewals. Assists with property marketing activities and resident events.
Qualifications
At least one year of experience in sales, hospitality, customer service, and/or leasing
Knowledge of apartment management laws and regulations at the federal, state, and local levels preferred
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
High school diploma/GED, Bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
· Apartment Discount and Associate Renewal Cap
· Medical, Dental and Vision Insurance
· Life and Disability Insurance
· Vacation, Sick Leave, and Holiday Pay
· Performance-based Incentives and Commissions
· 401(k) Retirement Plan
· Tuition Reimbursement
· Opportunities for promotion and internal career advancement
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Wells Branch
Auto-ApplyLeasing Consultant - Affordable
Leasing consultant job in Round Rock, TX
Primarily sales position with a strong emphasis on customer service, meeting goals and achieving results. The Leasing position manages the sales process from start to finish, presenting the communities enthusiastically to prospective residents by communicating the value of residence at the assigned property.
DUTIES/RESPONSIBILITIES
Performs leasing of apartment units to prospective residents by communicating the value of residence at the property.
Use all adopted technologies and processes to generate traffic. Completes market surveys.
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property.
Contacts and works with apartment locators.
Contacts current residents for referrals and informs them of special bonuses available for referrals.
Shops other properties to survey competition and to learn new closing techniques.
Greets prospective residents and completes a guest card for each.
Refer prospective residents to another Lynd property if unable to locate the desired unit.
Uses closing techniques to get the lease.
Meets with prospective residents and checks the availability of units based on preferences and budget. Qualify prospects on type, size, price, and amenities available.
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities. Obtain picture I.D. before showing prospect a unit or model.
Use RealPage OneSite Screening. Only Regional Manager may override denials.
Prepares and maintains a file for each resident according to policy and procedures.
Notifies prospective residents of approval or disapproval. Assists qualified future residents with completing lease agreements and collects initial rent and deposit payments.
Assists new residents with the move-in process.
Prior to the applicant moving in, the unit should be walked to check for readiness and any issues should be addressed prior to the resident's arrival.
Take phone calls for maintenance requests from residents.
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
Calls back residents to verify maintenance work order service performed.
Proactively contacts residents with expiring leases to propose renewals and close the lease renewal in advance of expiration. Communicates and reinforces the resident value proposition to secure renewal agreements.
Helps plan and direct social activities.
Displays a friendly and courteous attitude with other employees, maintains and promotes a good workplace attitude. Never confronts a supervisor or other employee in front of residents.
Must abide by Standard Operating Procedures (SOP) leasing duties.
SKILLS/ABILITIES
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Customer service skills and conflict resolutions skills to resolve issues.
Sales knowledge and abilities to sell products and services to new and existing customers.
Skill and ability to communicate verbally, clearly, concisely, and in writing.
Organizational skills to maintain records and schedules.
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and RealPage OneSite.
Ability to maintain confidentiality and maintain appropriate discretion.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES
Operates the property in compliance with regulatory agency, lender, investor and other applicable compliance requirements.
Ensures resident files, certifications, and re-certifications are completed accurately and timely.
Passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
QUALIFICATIONS AND EXPERIENCE
High school diploma/GED and 1-3 years of experience in leasing, sales, and/or customer service required.
Experience working at a Low-Income Housing Tax Credit, HOME, HUD, or other income restricted affordable housing program.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to various outside weather conditions. The noise level in the work environment is usually moderate. This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with arms, hands, and fingers; climb or balance; stoop, kneel, crouch, or crawl; and smell. Occasionally lifts, carries, positions, or moves objects weighing up to 25 pounds. The working environment is typically in an office setting, with an occasional need to leave the premises for business purposes. The Leasing Staff may work non-traditional hours, to include evenings or weekends to complete work. Employer may also require employees to attend company meetings and training programs; may require additional travel outside of assigned community.
Property employees are required to comply with the company uniform policy. A copy of the uniform policy is provided on the first day of company employment.
Require pre-employment screening background check and drug testing.
This is a full-time position, must be able to work a 40-hour standard work schedule.
Auto-ApplyLeasing Consultant
Leasing consultant job in Pflugerville, TX
Ver más abajo para la versión en español
Leasing Consultant
Do you love creating great experiences? Join us as a Leasing Consultant and help people find their perfect home! This job is more than just leasing apartments-you will help build a friendly community and learn valuable skills in sales, customer service, and property management.
What You Will Do:
Be the face of our community - Welcome and show prospective residents around, highlighting our features and amenities.
Close the deal - Turn prospects into happy residents by securing lease agreements and processing applications.
Engage with residents - Create programs to keep residents happy and build a sense of community.
Support community operations - Provide excellent customer service, respond to requests and complaints, and keep the office and community areas looking professional.
Stay compliant - Follow Fair Housing, state, and federal laws while maintaining high standards of professionalism.
Contribute to a safe and welcoming environment - Follow safety protocols and report any hazards to management.
What you Bring to the Team:
A natural communicator - You enjoy meeting new people and building relationships.
Sales & closing skills - You can highlight the value of our community and help prospects see their future home.
Comfortable with technology & organized - You can use office equipment, data-entry systems, and online applications.
A proactive mindset - You adapt to change, stay ahead, and always look for ways to improve the resident experience.
Dedicated to a friendly and supportive workplace - You're excited to collaborate, assist management, and contribute to a positive work environment.
Qualifications:
High school diploma or equivalent required
Experience in customer service, hospitality, or sales is a plus
Ability to work both in an office setting and occasionally outdoors in various weather conditions
Flexible work schedule, ability to work weekends
If you are ready to join a team that values customer service, community engagement, and career growth, we would love to hear from you! Apply today and help us make our community a place people love to call home.
WHY JOIN BRIDGE PROPERTY MANAGEMENT?
We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees' growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.
What we offer
Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
Access to benefits concierge service.
Access to Mental Health & Well-Being service.
401K:Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
11 Paid Holidays per year.
Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.
Consultor(a) de Arrendamiento
Te encanta crear experiencias excepcionales? ¡Únete a nosotros como Consultor(a) de Arrendamiento y ayuda a las personas a encontrar su hogar ideal! Este trabajo es mucho más que arrendar apartamentos: contribuirás a construir una comunidad amigable y aprenderás valiosas habilidades en ventas, servicio al cliente y gestión de propiedades.
Lo que harás:
Ser la cara de nuestra comunidad - Dar la bienvenida y mostrar a los posibles residentes nuestras instalaciones, destacando características y comodidades.
Cerrar el trato - Convertir a los interesados en residentes felices asegurando contratos de arrendamiento y procesando solicitudes.
Interactuar con los residentes - Crear programas para mantener a los residentes satisfechos y fomentar un sentido de comunidad.
Apoyar las operaciones de la comunidad - Brindar un excelente servicio al cliente, responder a solicitudes y quejas, y mantener la oficina y áreas comunes en condiciones profesionales.
Mantener el cumplimiento - Seguir las leyes de Vivienda Justa, estatales y federales, manteniendo altos estándares de profesionalismo.
Contribuir a un entorno seguro y acogedor - Seguir los protocolos de seguridad y reportar cualquier riesgo a la gerencia.
Lo que aportas al equipo:
Un comunicador nato - Disfrutas conocer gente nueva y construir relaciones.
Habilidades de ventas y cierre - Sabes destacar el valor de nuestra comunidad y ayudar a los interesados a visualizar su futuro hogar.
Comodidad con la tecnología y organización - Manejas equipos de oficina, sistemas de ingreso de datos y aplicaciones en línea.
Mentalidad proactiva - Te adaptas al cambio, te anticipas y siempre buscas mejorar la experiencia del residente.
Compromiso con un ambiente laboral amigable y de apoyo - Te entusiasma colaborar, apoyar a la gerencia y contribuir a un entorno de trabajo positivo.
Requisitos:
Diploma de escuela secundaria o equivalente (requerido)
Experiencia en servicio al cliente, hospitalidad o ventas es una ventaja
Capacidad para trabajar tanto en oficina como ocasionalmente al aire libre en diversas condiciones climáticas
Horario de trabajo flexible, disponibilidad para trabajar fines de semana
Si estás listo(a) para unirte a un equipo que valora el servicio al cliente, el compromiso comunitario y el crecimiento profesional, ¡nos encantaría saber de ti! Postúlate hoy y ayúdanos a hacer de nuestra comunidad un lugar que las personas amen llamar hogar.
POR QUÉ UNIRSE A BRIDGE PROPERTY MANAGEMENT?
Nos dedicamos a fomentar un lugar de trabajo inclusivo en el que todos se sientan valorados. Más allá de la contratación, perfeccionamos continuamente nuestras prácticas laborales para apoyar el crecimiento y el éxito de nuestros empleados. También nos enorgullece apoyar las iniciativas medioambientales, sociales y de gobernanza (ESG) en todas las propiedades y oficinas de Bridge.
Lo que ofrecemos
Paquete completo de prestaciones de seguro que incluye seguro médico, seguro dental, seguro oftalmológico, seguro de enfermedades graves, seguro de accidentes, incapacidad temporal, seguro legal y de robo de identidad, y seguro para mascotas.
Seguro de vida pagado por la empresa (con opción de contratar coberturas adicionales) y seguro de incapacidad permanente.
Acceso al servicio de conserjería de prestaciones.
Acceso al servicio de salud mental y bienestar.
401K: Bridge Investment Group igualará sus contribuciones dólar por dólar, hasta el 6 % de su salario. Estas contribuciones se adquieren inmediatamente en su totalidad. Los empleados que cumplan los requisitos se inscriben automáticamente con una tasa de contribución del 4 %. *El empleado debe tener al menos 21 años de edad y haber trabajado para la empresa durante al menos 60 días.
Tiempo libre remunerado: el empleado acumulará 5,23 horas de tiempo libre remunerado por período de pago, lo que supone un total de 17 días al año.
11 días festivos remunerados al año.
Tras seis (6) meses de empleo en la empresa, tendrá derecho, por cada nacimiento, adopción o acogida de un hijo, a cuatro (4) semanas de permiso parental remunerado como cuidador principal del niño o a dos semanas de permiso parental remunerado como cuidador secundario del niño. Tras dos años de empleo en la empresa, tendrá derecho a doce semanas de permiso parental remunerado por nacimiento, adopción o acogida de un niño si es el cuidador principal del niño.
Reembolso de matrícula: Se reembolsarán hasta 5000 $ al año de gastos de matrícula preaprobados tras la presentación de la documentación aprobada. Pueden aplicarse obligaciones de reembolso si el empleo finaliza antes de 24 meses.
En Bridge reconocemos y apreciamos la singularidad de cada individuo, entendiendo que nuestra gente es la clave de nuestro éxito. Nos comprometemos a fomentar un entorno inclusivo en el que todos se sientan respetados y valorados. Nuestra dedicación va más allá de nuestros objetivos empresariales para lograr un impacto positivo en nuestras comunidades y defender los principios de sostenibilidad y responsabilidad (S&R) en nuestras propiedades y sedes corporativas. Evaluamos a todos los candidatos en función de sus méritos, sin discriminación por motivos de raza, color, religión, sexo, edad, discapacidad, orientación sexual, origen nacional o cualquier otra categoría protegida por la ley. Como empresa que ofrece igualdad de oportunidades, nos dedicamos a crear un proceso de contratación inclusivo. Trabajamos activamente para eliminar barreras y proporcionar adaptaciones razonables a las personas cualificadas con discapacidades. Nuestro objetivo es ofrecer oportunidades y acceso justos a lo largo de todo el proceso de selección, contratación y experiencia laboral.
JOB CODE: 1000183
Leasing Consultant
Leasing consultant job in Pflugerville, TX
Job Description
The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
Essential Duties & Responsibilities
? Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and procedures.
? Ensures model apartments are in touring condition.
? Orients prospective and current residents to the property.
? Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
? Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
? Follows up with all prospective residents via phone, mail or email.
? Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.
? Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.
? Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team.
? Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.
? Completes weekly leasing reports in accurate and timely fashion.
? Ensures all open and close procedures are completed daily.
? Assists with ongoing resident relations throughout occupant's tenancy by ensuring occupant's requests are responded to promptly and accurately.
? Responsible for shopping competitive properties.
? Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
? Assists with processing work order requests for residents and ensures work is completed in a timely manner.
? Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
? May be asked to assist with planning and implementing resident activities in order to increase resident retention.
? Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Skills/Specialized Knowledge
? Ability to read, write, understand, and communicate in English.
? Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel, and Entrata or other types of on-site accounting software.
? Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
? Excellent customer service and interpersonal skills; ability to relate to others.
? Professional verbal and written communication skills.
? Strong organizational and time-management skills.
? Ability to perform basic mathematical and accounting functions.
? Ability to read and comprehend reports.
? Comprehension of federal fair housing laws and any applicable local housing provisions.
? Ability to multi-task.
? Ability to make quick and effective decisions.
? Ability to analyze and resolve problems.
? Ability to cope with and defuse situations involving angry or difficult people.
? Ability to close a sale.
? Ability to set and meet goals.
? Ability to consistently meet deadlines.
? Ability to maintain flexibility and creativity in a variety of situations.
? Ability to maintain confidentiality.
? Ability to drive an automobile.
Required Licenses
? Current driver license and automobile insurance.
? Real estate license (if required by state).
? Other licenses and/or certifications as required by state law.
Other Requirements
? Must maintain professional appearance and comply with prescribed uniform policy.
? Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
? Ability to work weekends and non-traditional holidays.
? Must be available to work on-call or when needed due to staffing shortages.
? Willing to participate in social media content creation as needed.
? Some travel may be required.
Physical Demands
? Standing, walking, and/or sitting for extended periods of time.
? Frequent climbing, reaching, use of fingers, handling, talking, and hearing.
? Moderate crouching and lifting.
? Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
? Pronounced visual acuity (near and far) and field of vision.
? Ability to judge distances and spatial relationships.
? Ability to identify and distinguish color.
? Ability to lift and/or move up to 50 pounds.
? Rare to moderate proximity to moving, mechanical parts.
Mental Functions
? Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, and communicate.
? Ability to tolerate stressful situations.
? Ability to work under moderate to close supervision.
Work Environment
? Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
? Potential exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
Hazards
? Potential exposure to communicable diseases through frequent contact with public.
? Possible exposure to short-tempered or aggressive people.
? Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire, and radiation.
Monday-Friday, Days. Weekends and holidays as needed.
Leasing Consultant - Livano Pflugerville
Leasing consultant job in Pflugerville, TX
The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.
Essential Duties and Responsibilities:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations.
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
Auto-ApplyLeasing Consultant - 44 South (Affordable Housing Experience Preferred)
Leasing consultant job in Austin, TX
CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount
Do the right thing all the time, every time.
* Be open and honest in all situations, especially when it's difficult to be so.
* Respect confidentiality and protect privacy.
* Put other employees, residents, and investors before yourself.
* Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
* Use honest, thoughtful, and specific communication.
* Be responsible for how you are heard.
* Be transparent and inclusive.
* Share information timely and consistently.
* Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
* Promote mindful spending.
* Be efficient.
* Be forward thinking.
* Grow with courage.
* Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
* Go above and beyond.
* Get after it.
* Hold yourself and each other accountable.
* Inspect what you expect.
* Communicate what matters most.
* Delight the customer.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
* Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What's Your Purpose?
Connect | Engage | Serve
What You Will Do
As a Leasing Consultant you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
What Your Day Consists Of
* Lease the community
* Market the community
* Maintain positive resident satisfaction and retention
* Maintain general office organization
* Communicate with customers, residents, investors, vendors, leadership, and CWS team members
* Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
* High school diploma or GED (required)
* Knowledge of on-site management operations, customer service experience, and Yardi software experience (preferred)
* Possess a valid driver's license and current automobile insurance (required)
* Sales and customer service experience (required)
* Able to adhere to a set and variable work schedule, including weekends and emergencies as required
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Auto-ApplyLeasing Consultant | Camden Leander
Leasing consultant job in Austin, TX
Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
* Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great "move-in experience"
* Showcase the value of the community features as they relate to the customer needs
* Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
* Utilize and establish creative marketing and social media strategies to increase property traffic
* Support occupancy and retention goals by following up with potential and current residents
* Use problem solving skills and best judgment to handle unpredictable situations as they arise
* Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
* Promote positive resident relations through courteous and timely response to resident needs and concerns
* Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
* Collaborate with team members to plan and organize resident events
* Will assist in other projects and activities as needed
Qualifications:
* One year of experience in sales, hospitality and/or customer service
* Bachelor's degree preferred
* Meet or exceed sales and customer service goals
* Work a varied schedule including weekends and holidays as required
* Proficiency in Microsoft Office Suite including Word, Excel & Outlook
* Strong written and verbal communication skills
* Leasing and/or property management experience preferred
* Knowledge of OneSite and Yield Star preferred
* Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
* Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
* Will use some repetitive motion of hand-wrist in using computer and writing
* Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
* Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
* Must handle stressful, urgent, novel and diverse work situations on a daily basis
* Emotional stability and personal maturity are important attributes in this position
* Will be regularly called upon to work long hours and odd schedules (including weekends)
* Position requires periodic travel by automobile to handle work-related activities
* May require airline travel, out-of-town and /or overnight trips
* Attendance and punctuality is essential for success in this position
* Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-ApplyPT Leasing Agent
Leasing consultant job in San Marcos, TX
Job Description: Leasing Agent
Leasing Agent - San Marcos, TX
Part-time
Mandatory Full-time for Turn Months: July and August
Responsible for the leasing, marketing, online marketing, and promotion of positive resident relations of multi-family residential apartments.
Job Responsibilities:
Greet prospects and qualify by covering all leasing criteria (ask questions; utilize internal systems, complete guest cards, and manage communication within CRM, etc.).
Immediately record all telephone and in-person visits on the online system and appropriate reports.
Inspect models and available “market-ready” and communicate related service needs to the Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, collect all documentation, and process applications for approvals. (i.e., credit check, rental history, etc.) Submit qualified, screened applications to the Property Manager for approval.
Follow up with the applicant with updates regarding application status.
Ensure the apartment is ready for the residents to move in on the agreed date.
Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities that meet the prospect's needs.
Secure new resident signature(s) on appropriate paperwork prior to move-in. Complete new resident orientation.
Assist in monitoring renewals. Distribute and follow up on renewal notices.
Monitor advertising effectiveness. Gather information about market comps in the area and provide it to the Property Manager for accurate market analysis.
Professionally represent the company at all times and have a positive can-do attitude.
Administrative
Accept rental payments and give them immediately to the Assistant Property Manager/Property Manager.
Type lease and complete appropriate paperwork and input information into Appfolio accurately and on a timely basis. Review with the Property Manager prior to obtaining signatures.
Maintain current resident files.
Maintain and record daily inspections for the community.
Distribute all company or community-issued notices.
Maintain accurate monthly commission records on leases and renewals for bonus purposes.
Assist the management team with other various tasks as required.
Consistently implement policies of the community.
Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
Quickly complete the maintenance service request and inform the maintenance team. Answer questions for residents about the community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis.
Maintain open communication with the Property Manager and Maintenance Supervisor.
Contribute to the cleanliness and curb appeal of the community on a continuing basis.
Assist in planning resident functions. Attend functions and participate as a host for any functions as directed by the Property Manager.
Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.
Advise residents of referral concessions (if permitted).
Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
Distribute newsletters, pamphlets, flyers, etc.
Conduct market surveys and shop competitive communities.
Essential Job Functions:
Fair Housing knowledge.
Demonstrate an ability to support and contribute to the community team.
Demonstrate strong oral and written communication skills.
Operate telephone, personal computer/keyboard, Microsoft Office, including Word and MS Outlook, community software
Must possess a positive attitude and the ability to smile under all circumstances.
Participate in training to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
One (1) years' experience relevant to leasing, customer service preferred.
Neat, clean, and professional at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the employee handbook.
Demonstrate the ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Core Values:
In order to achieve success, a candidate must embrace certain core principles and values.
Honesty
Integrity
Competence
Tenacity & Enthusiasm
Creativity
Professionalism
Drive
Safety Responsibilities:
Learn and ensure compliance with all company, local, state, and federal safety rules.
Ensures that unsafe conditions are corrected in a timely manner.
Additional Requirements:
Attendance is an imperative job function.
Benefits:
Insurance benefits are available on the 1st of the month following 2 months of continuous employment. Rental employee discount available. Vacation, Sick, and Holiday paid time off. Employment offers are contingent upon successful completion of a background check and drug screen.
Join the Arbor Properties family and help us create exceptional living experiences for our residents while building a rewarding career in the multifamily industry
Leasing Consultant - The Social SMTX
Leasing consultant job in San Marcos, TX
at Trinity Property Consultants
At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
This position pays $12-$13 hourly, based on your experience, with opportunities for bonuses.
The schedule is approximately 25 hours per week and may require some weekends.
:
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance request
Receive collections in accordance with Trinity's standards
Clerical and phone support
Maintain all community members files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity's standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
Conduct community member's move-out unit walks
Additional tasks or duties assigned by Supervisor
Special Requirements:
Physical Demands:
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Essential Functions:
Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualification:
Computer Skills:
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs
Education:
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
Professional Experience:
One year of experience in a service industry is preferred
We've Got You Covered!
Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. (
Available after 90 days of full-time employment)
Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
Volunteer Time-Off. We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.
At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.
Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our Company and benefits at: ****************************************
#IND1
Auto-ApplyLeasing Consultant
Leasing consultant job in Creedmoor, TX
Job description
A growing property management firm is seeking a Leasing Consultant to assist in the daily operation of our property Enclave at Creedmoor in Creedmoor, TX.
Responsibilities of a Leasing Consultant;
Be comfortable touring the property and presenting apartments to prospective clients in a persuasive manner.
Evaluate clients' requirements and financial prosperity to make personalized presentations.
Validate application information and references.
Negotiate leasing terms and complete agreements.
Ensure proper maintenance and inspect properties periodically.
Have knowledge on LIHTC leasing procedures and compliance.
WHAT WE REQUIRE:
LIHTC, HUD, Sec8 experience, required
Outgoing, proactive, ambitious
Strong admin and organizational skills
Strong customer service, communication skills and sales skills
Interpersonal Skills, ability to multitask
Marketing Knowledge
Yardi experience
File management experience and computer proficiency
Must be able to work Saturdays and Sundays with shift changes, required
Valid driver's license, required
Leasing experience, required
Successfully pass pre-employment background check and drug test, required
COMPENSATION:
Up to $24-$26/Hr depending on experience.
Monthly renewal commission and bonus opportunities
BENEFITS:
Rent discount options (eligibility requirements may apply)
Medical, dental and vision benefits packages, company paid life insurance and 401(k)
Paid holidays and vacation time
Auto-ApplyLeasing Consultant | Camden Leander
Leasing consultant job in Leander, TX
Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Will assist in other projects and activities as needed
Qualifications:
One year of experience in sales, hospitality and/or customer service
Bachelor's degree preferred
Meet or exceed sales and customer service goals
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills
Leasing and/or property management experience preferred
Knowledge of OneSite and Yield Star preferred
Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
Auto-Apply