Leasing Consultant
Leasing consultant job in Humble, TX
Job Description
"Together, we transform lives and communities!"
National Community Renaissance (CORE) is seeking a Leasing Consultant to join our existing Property Management team. CORE is one of the nation's largest non-profit affordable housing developers with a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.
About the Job
The Leasing Consultant reports directly to the Community Manager. The Leasing Consultant successfully leases and takes an active role in marketing the property and the generation of traffic.
RESPONSIBILITIES
Shows rent ready apartments.
Meets with prospective applicants.
Effectively qualify prospective residents and verifying applications.
Prepare lease documents and related paperwork.
Take a proactive role in shopping the competition and marketing.
Work closely with the Community Manager and Assistant Manager to facilitate leasing.
Be aware of and relay information regarding the property's general appearance and condition.
Prepare and maintain complete resident files.
Ensure that all applications are completed in their entirety and in a timely manner.
Ensure that the leasing area is clean at all times.
Record all paperwork accurately.
Address resident concerns so that they are handled quickly and efficiently with established procedures.
Assist in collection of rents and preparation of receipts.
Assist in ensuring the deposits are made on a timely fashion and the documentation is carefully made.
Record traffic in software program on a daily basis.
Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.
Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
Be able to Maintain work pace appropriate to given work load.
Organized and proficient at time management.
Ability to work with and understand persons of all ethnic and family backgrounds.
Perform complex or varied tasks
Other duties as requested.
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
EXPERIENCE
Must have basic math skills.
High School education or equivalent is needed with proficiency in both verbal and written communication skills.
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to termination.
Proficient in English language in verbal and written communications.
Relate to others beyond giving and receiving instructions.
Minimum one year in a customer service related field.
Working knowledge that included Word, Outlook, and Excel.
Working knowledge of general office equipment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Operate Computer and Office Equipment
Work is primarily sedentary in nature
FSLA: Non-exempt
PAY: $16.50 - $17/hr
National Community Renaissance is an equal opportunity employer!
Job Posted by ApplicantPro
Leasing Consultant
Leasing consultant job in Houston, TX
Job Description
About the Role:
As a Leasing Consultant at Villa Anita I Apartments, you will play a crucial role in connecting potential residents with their ideal living spaces. Your primary responsibility will be to showcase the property, highlighting its features and amenities to prospective tenants. You will also manage the leasing process from initial inquiry to finalizing lease agreements, ensuring a smooth and positive experience for all parties involved. Additionally, you will be responsible for maintaining relationships with current residents, addressing their needs, and fostering a sense of community within the property. Ultimately, your efforts will contribute to achieving occupancy goals and enhancing the overall reputation of the property in the competitive real estate market.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in sales or customer service, preferably in the real estate industry.
Strong communication and interpersonal skills.
Bilingual-English/Spanish
Preferred Qualifications:
Experience with property management software and leasing tools.
Knowledge of local real estate market trends.
Sales experience/closing
Responsibilities:
Conduct property tours for prospective tenants, showcasing available units and community amenities.
Assist potential residents with the application process, including gathering necessary documentation and conducting background checks.
Maintain accurate records of all leasing activities and follow up with leads to convert inquiries into leases.
Address resident inquiries and concerns promptly, ensuring high levels of customer satisfaction.
Collaborate with the property management team to develop marketing strategies that attract new tenants.
Skills:
The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with potential and current residents, ensuring their needs are met and questions are answered. Sales skills will be essential in effectively presenting the property and converting inquiries into leases. Organizational skills will help you manage multiple applications and follow-ups efficiently, maintaining accurate records of leasing activities. Familiarity with property management software will streamline your workflow, allowing you to focus on building relationships with residents. Preferred skills, such as knowledge of local market trends, will enhance your ability to provide valuable insights to prospective tenants, positioning you as a trusted resource in their search for a new home.
Leasing Consultant
Leasing consultant job in Houston, TX
Our Leasing Consultants are Rockstar's first impression to prospective and current residents. Your primary responsibilities will be to ensure the satisfaction of our residents while also meeting leasing, retention, and occupancy goals for the community. Our Leasing Consultants have excellent communication skills, think outside the box and can build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions
Manage the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting units to ensure a custom “move-in experience”
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year-round to ensure a smooth renewal process for existing residents
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely responses to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Will assist in other projects and activities as needed
Qualifications
One year of experience in sales, hospitality and/or customer service
Bachelor's degree preferred
Meet or exceed sales and customer service goals
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills
Leasing and/or property management experience preferred
Knowledge of OneSite and Bluemoon preferred
Bilingual in Spanish is a plus
What to Expect:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Must have normal range of vision to complete applications, leases, general paperwork and handle computerized bookkeeping duties; hearing and speech to communicate with residents, vendors, supervisors and coworkers on the telephone or in person on a regular basis
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Hazards can be avoided with proper lifting techniques, SDS and general safety training
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
This job description is not an all-inclusive list of duties and responsibilities. Rockstar Capital may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
Bilingual Apartment Leasing Consultant
Leasing consultant job in Houston, TX
Bilingual Leasing Consultant - SW Houston $17 - $18/hr | Full-Time Schedule: Mon-Fri 9am-5 pm *Some Weekends Required* Bring Your Bilingual Skills to a High-Energy Leasing Team BGSF is hiring a Bilingual Leasing Consultant to support a busy apartment community in Southwest Houston. This role is perfect for someone who loves engaging with people, helping future residents find their new home, and representing the community with professionalism and warmth.
What You'll Do
* Greet prospective residents and conduct tours of the community
* Communicate effectively in English and Spanish
* Lease available apartment homes and complete required paperwork
* Provide excellent customer service and assist with resident inquiries
* Handle phones, emails, and general administrative tasks
* Support weekend marketing efforts and community engagement
️ What You Bring
* Bilingual: English + Spanish required
* 6+ months of leasing experience required
* Comfortable touring the property and staying active
* Strong communication and sales follow-up skills
* Positive attitude, professionalism, and reliability
* Dependable transportation
Why Work with BGSF?
* Weekly pay
* Medical & dental benefits
* Opportunity to work with top property management companies
* May be eligible for paid sick leave and/or PTO depending on local guidelines
Apply Today! #Work4BG
Once we receive your application, our Talent Acquisition team will reach out with next steps.
Want to fast-track the process?
Register at BGSF.com
Know someone else who'd shine in this role?
Ask about our $50 referral bonus!
#ZIPC
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Leasing Consultant
Leasing consultant job in Houston, TX
Job Details Experienced Houston, TX - Houston, TX Full Time None $19.00 - $21.00 Hourly None Property ManagementDescription
From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street Communities continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
SUMMARY OF POSITION:
The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts.
ESSENTIAL JOB FUNCTIONS:
Assist Community Manager with the following:
Entering and closing work orders
First point of contact for all prospects and residents
Check vacant units to ensure readiness for tours
Upkeep in the model unit as well as the pathway to the model unit
Resident Management:
Constantly try to achieve 95% or higher collected occupancy rate.
Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration. Use the budgeted rent schedule or approved prices from Management Company.
Perform duty of showing, accepting application and completing the lease process for current and future available units.
Ensure all applications are completed accurately and processed according to the guidelines in the section Applications/Leases/Move-ins.
Submit all lease and applications to Property Manager immediately upon completion with appropriate deposit dollars.
Ensure all leases are signed and money paid prior to issuance of property keys and access codes.
Complete resident move-in and move-out checklists with residents.
Deliver completed lease to Management Company within 24 hours of resident move-in.
Complete the vacate settlement statement and return it and all lease copies to the office within one week.
Complete weekly activity summary and time log and submit as required each week to the Management Company office.
Maintain confidentiality on all matters pertaining to the property, ownership and residents.
Conduct all business in accordance with the company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi-family housing.
Ensure clean move-ins, complete unit inspections and place move-in gifts as appropriate.
Marketing responsibilities:
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal.
Conduct Open Houses and participate in other special events as requested by Corporate Managers.
Distribute all resident communication when asked (newsletters, notices, etc).
Design and recommend to Management Company resident retention and incentive programs. Implement these programs after approval.
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
Assist with coordinating resident appreciation events.
Qualifications
REQUIRED SKILLS / ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Superior organization and communication skills.
Ability to provide courteous and professional service to residents, property managers and supervisors.
Ability to maintain courteous and professional relations with vendors and other service providers.
Must be honest in time reporting.
Reliability is a must.
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.)
Valid driver's license may be required.
EDUCATION AND EXPERIENCE
Educational degree not required.
At least one year of experience preferred.
#HRP
Leasing Consultant
Leasing consultant job in Houston, TX
Job Description
Company: The Finger Companies
Property: 500 Crawford
Leasing Consultant
Compensation: $19.00/hour (paid bi-weekly)
Generous Commissions: new moves-ins AND renewals (paid monthly)
Sales volume bonus (paid monthly)
Achievement bonus (paid monthly)
Team incentives for property performance (paid monthly)
Quarterly awards
Annual merit pay increase
Professional clothing allowance (2x per year)
At The Finger Companies, we pride ourselves on creating welcoming communities where residents can thrive. Our team is dedicated to providing exceptional service and maintaining high standards in our apartment communities. We're looking for a motivated Full Time Leasing Consultant to join our dynamic team and help us connect people with their perfect homes.
Key Responsibilities:
Conduct property tours for prospective tenants, highlighting features and amenities.
Respond promptly to leasing inquiries via phone, email, and in-person visits.
Build and maintain relationships with current and prospective residents.
Process lease applications, conduct credit and background checks, and prepare lease agreements.
Coordinate move-in and move-out processes, including unit inspections and key exchanges.
Assist with resident retention efforts, including lease renewals and community events.
Maintain accurate records of leasing activity and resident interactions.
Stay informed about market trends, competitor pricing, and industry best practices.
Qualifications:
1+ year experience in property management preferred.
Proficiency in Microsoft Office Suite and property management software OneSite and Real Page.
Excellent communication and customer service skills.
Note: This position requires you to work weekends.
Leasing Consultant (Affordable Community)
Leasing consultant job in Houston, TX
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
Our Company is seeking: An experienced and highly motivated Leasing Consultant for our Affordable Communities, The Arbor at Wayforest and The Residences at Arbor Oaks of 312 units in Houston, Texas.
Job Type: Full-Time
Job Description Summary:
The Leasing Consultant is responsible for leasing out community apartments and assisting tenants with their needs. Their duties include meeting with prospective tenants to determine lease terms, receiving security deposits, and coordinating with current tenants to discuss lease changes, and best promote the business.
Responsibilities:
Answers telephones and provide leasing information, schedule appointments for tours, take maintenance requests, assist residents with needs, etc.
Welcomes and shows prospective residents the property, explain the application process.Prepares move-in packet upon approval of the application.
Reviews and explain information to resident (i.e., gate cards, gate codes, lease, community policies and move-in inventory), based on HUD, LIHTC programs.
Walks with a resident upon move-in to complete the move-in inventory sheet and ensure signature prior to keys being released.
Assists in the handling of resident service request and various concerns as required.
Types up and delivers Community and resident letters with Manager approval.
Ensures all proper screening of applications, reviews and signs lease agreements and ensures proper collection of fees and rents, based on the HUD/LIHTC regulations accurately and timely.
Assist in keeping the office neat and clean.
Assist in follow-up on work orders.
Requirements:
High School Diploma and one to two years related experience and/or training in residential services, customer service, or sales or equivalent combination of education and experience.
One year of LIHTC/Affordable housing experience.
Previous experience with marketing, sales, and customer service
Experience with Bluemoon, Yieldstart preferred and Onsite or Yardi (CRM, Voyager, P2P) required.
Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook)
Cover leasing office on weekend shifts as needed
For more information, please visit Our Website
Follow Us: Facebook LinkedIn Twitter
Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions
Leasing Consultant - The Abbey at Conroe
Leasing consultant job in Conroe, TX
🗝️ Leasing Experience? Let's Take It to the Next Level!
Leasing Consultant | The Abbey at Conroe 🌟 Must have at least 1 year of leasing or sales experience
Do you have a year of leasing or customer service experience and love working with people? Join our team at The Abbey at Conroe and bring your energy and leasing skills to a company that values your hard work and offers room to grow!
🏡 What You'll Do:
Give tours of the property and help people find the perfect apartment
Prepare lease paperwork and assist with applications
Follow up with prospects by phone, email, or text
Help with marketing and social media outreach
Support resident events and office operations
Keep tour spaces and leasing office clean and organized
✅ What We're Looking For:
Minimum 1 year of leasing, sales, or customer service experience
Great communication and people skills
Ability to work with leasing software and manage follow-ups
Organized, dependable, and upbeat
Weekend availability required
🎁 Why You'll Love Working With Us:
Medical & Dental Insurance
401(k) with Company Match
Paid Holidays, Vacation & Sick Time
Great Bonus Program
Room for Advancement
Supportive Leadership & Team Culture
EOE/Drug-Free Work Environment
Auto-ApplyRegional Leasing Consultant | MAA Woodwind
Leasing consultant job in Houston, TX
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Regional Leasing Consultant
Are you ready to build a career at a company that is committed to investing in your success? Are you a natural at making positive first impressions and exceeding customer service expectations? At MAA, you will be our differentiating factor - our competitive advantage. Our leasing teams are moment makers, relentlessly customer-focused, and help transform properties into communities and apartments into homes. If you thrive in a fast-paced environment where you can truly make a difference in people's lives, MAA is the perfect place for you.
The Regional Leasing Consultant rotates among multiple properties within a geographic territory to facilitate leasing operations and support financial performance of apartment communities for MAA. Primary responsibilities include interacting with prospective residents, communicating the value and overall experience of living at a MAA community, and securing lease agreements. Initiates the process to screen prospective residents. Communicates lease expirations and facilitates lease renewals. Assists with property marketing activities and resident events.
Qualifications
At least four years of leasing experience, sales, and/or customer service experience required, preferably within property management
Knowledge of apartment management laws and regulations at the federal, state, and local levels preferred
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Valid Driver's License from the state of residence required
High school diploma/GED, bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
Medical, Dental and Vision Insurance
Life and Disability Insurance
Employee Assistance Program
Vacation, Sick Leave, and Holiday Pay
401(k) Retirement Plan
Tuition Reimbursement
Adoption Reimbursement
Apartment Discount
Opportunities for promotion and internal career advancement
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Woodwind
Auto-ApplyLeasing Consultant - Hometowne on Bellfort
Leasing consultant job in Houston, TX
Job Description
Integrated Real Estate Group
Join our family-owned company with 20 years of expertise in property development, senior housing, multi-family projects, and construction. We prioritize quality, community, and excellence in all our endeavors. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation.
HomeTowne on Bellfort - Integrated Property Management
We are accepting resumes for an experienced Leasing Consultant to join our team. Hometowne on Bellfort apartment homes are located in a well-established neighborhood in Houston, Texas, that offers a unique combination of upscale amenities and affordability.
Get paid DAILY with ZayZoon! Quick access up to 50% of your earned wages!
Leasing Consultant, Full Time
Looking for someone who is a self-starter, has experience using Onesite, is professional, enthusiastic, and has a willingness to work hard are qualities we are looking for in our team members. Needs to be a very organized and a team player. Excellent pay and benefits.
This position will be responsible for:
Operating a full sales desk - sales calls, answering leasing inquiries, providing community information and scheduling appointments with prospective residents.
Interacting with potential and existing residential tenants, show vacant apartments, explain pricing and lease terms, process rental applications and negotiate lease renewals.
Completing and recording all traffic/guest card information on all prospects, sending thank you notes and performing follow-up in a prompt fashion.
Maintaining awareness of local market conditions and trends, and completing and reviewing market survey information.
Position Requirements:
Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
Must have excellent communication skills, strong customer service, sales and personal interaction skills.
Minimum of a high school graduate, with an aptitude for management, basic office administration and mathematics
At least two years of a successful sales track record in Multi Family required
Experience with a leads management system (TAA and Onesite software experience preferred)
Excellent communication skills, including verbal, written and interpersonal skills are required.
MUST work Saturday & Sunday
Customer service background
Experience of one year plus needed.
Benefits (Full Time Employees Only):
Medical Insurance
Dental Insurance
Vision Insurance
Life
Disability
Critical Illness & Accident Coverage
Legal & ID Theft
Referral Programs - employees and residents
Competitive Wages
ZayZoon - access 50% earned wages anytime
Integrated Real Estate Group is an Equal Opportunity Employer.
Integrated Real Estate Group participates in e-verify for employment authorization verification.
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Leasing Consultant
Leasing consultant job in Houston, TX
Job Description
OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all.
We are looking for a Leasing Consultant who will be responsible for effectively implementing the leasing and marketing program for the community. This position will promote a positive image of the apartment community, ensure full occupancy, and assist management with resident programs and retention.
Here is what you will be doing:
Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, and following up with prospects.
Assist apartment complexes with achieving and maintaining high occupancy rates.
Maintain current information on all aspects of a community including size, special features, expiration of current leasing agreements and pricing.
Responsible for the oversight and coordination of the orientation of new residents.
Assist property management team with rent collection as needed.
Must be able to work Saturday and Sunday schedule.
Here is what you'll have:
High School diploma or GED equivalent, bachelor's degree preferred.
2 years of sales and leasing experience required, preferably in property management.
Excellent customer relations experience.
Competence in Microsoft Office, including Word, Excel, and community software applications.
Must be able to work evenings and weekends.
Effectively present information to owners, residents, and employees of the organization.
Valid driver's license and automobile insurance required.
Here is why you will love working here:
Competitive salary
Extensive benefits & wellness program
Robust PTO
Summer Fridays
Voluntary Paid Time Off
Professional Education Reimbursement Program
Paid Parental Leave
Leasing Consultant (Bilingual)
Leasing consultant job in Houston, TX
Job Description
Why The Morgan Group?
At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team.
Morgan Core Values
We are Self-Starters
In it to win it
We take initiative
Be accountable
One Morgan
We are team players
We are inclusive
No Drama
We Get it Done
We are reliable
We are effective
Raise the Bar
We seek excellence
We learn from our mistakes
We strive to improve
Hold ourselves to high standards
Keep on Truckin'
Embrace challenges & be optimistic
We are resilient
Choose positivity
We are level-headed
Reputation is Earned Daily
Do the right thing
We are honest and have high integrity
We make good decisions
Our future depends on it
We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:
Advancement opportunities
Training
Low-cost Medical, Dental, Vision
Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
Health Savings Account
Voluntary Life Insurance
Long-Term Disability Insurance
Company Paid Life Insurance
Company Paid Short-Term Disability Insurance
401K (Traditional & Roth) with Company Match
Employee Assistance Program
Paid Time Off plans including:
Vacation
Sick
Floating Holiday
Bereavement Leave
Holiday Schedule
Referral Bonus Program
Annual Bonus Program
How does Morgan Group benefit you?
Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you're proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.
What You'll Do
Duties and responsibilities
Leasing
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
Document all telephone and in-person visits on appropriate reports.
Maintain all electronic guest cards, documentation, and follow-up according to established procedures.
Inspect models and available “market ready”, communicate related service needs to Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
Provide electronic quotes to all prospective residents, assist with the online application process to secure an apartment, disclose all upfront leasing fees and approval requirement in accordance with the Qualifications Acknowledgement and Fair Housing requirements.
Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs
Provide Welcome Letter and Move-In Instructions to all approved applicants.
Ensure all lease paperwork has been signed electronically, prior to scheduled move-in. Orient new residents to community.
Assist in monitoring renewals. Distribute and follow-up on renewal notices.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Represent the company in a professional manner at all the times.
Administrative
Accept rental payments and give immediately to Assistant Community Manager.
Type lease and complete appropriate paperwork and input information on Property Management System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
Doc Management- upload all necessary documents to resident profile, maintain contact / miscellaneous information in PMS to ensure all content is up to date and document all relevant conversations, notices, violation etc. in the Resident Activities Tab.
Maintain and record daily inspections for the community.
Distribute important communication and notices to the residents through the property app.
Maintain accurate monthly commission records on leases and renewals for bonus purposes.
Assist management team with other various tasks as required.
Consistently implement policies of the community.
Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
Maintain open communication with Property Manager and Maintenance Supervisor.
Contribute to cleanliness and curb appeal of the community on continuing basis.
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.
Advise residents of referral concessions (if permitted).
Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
Distribute newsletters, pamphlets, flyers, etc.
Conduct market surveys and shop competitive communities.
Essential Job Functions:
Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
Demonstrate an ability to support and contribute to community team.
Demonstrate strong oral, written and electronic communication skills.
Operate telephone, Ipad, computer/keyboard, Microsoft Office including Word and MS Outlook, community software, resident portal / resident app and Social Media Platforms.
Must possess a positive attitude and the ability to smile under all circumstances.
Complete all required training in order to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Two (2) years' experience in previous relevant customer service.
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the employee handbook.
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Successfully pass drug test.
Qualifications
REQUIRED: High School Diploma or better
PREFERRED: Associates Degree or better, Bachelor's Degree or better
Experience
Experience in sales or customer service (or equivalent) is required and experience in the property management industry is preferred.
Must be a proficient user of email, Internet (specifically social media sites) and web-based applications.
In addition, proven experience in the following is required:
Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner.
Above average organizational and verbal skills.
Ability to accurately perform basic mathematical functions.
Strong customer service and marketing skills.
Leasing Consultant
Leasing consultant job in Houston, TX
Job Details Meridian City Park - Houston, TX Full Time $20.00 - $20.00 HourlyDescription
Portico has a fabulous opportunity for an experienced LEASING CONSULTANT for our apartment community, Meridian City Park in Houston, TX!
The successful candidate should have the following requirements:
Excellent customer service skills and the ability to work in a high-volume office
A friendly demeanor and positive can-do attitude and a self-starter
Must be energetic, reliable, and have strong sales orientation
Professional demeanor and excellent communication skills required
Must be able to work weekends
At Portico We:
are a high energy, fast-growing multi-family property management company committed to investing in you and your CAREER!
are a cohesive team of outgoing PROFESSIONALS!
work hard so we can also have a lot of FUN!
Does this sound like the place for you? If so, interested candidates should apply to this posting or by visiting our company website at ******************
Our Company is an Equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
Leasing Consultant
Leasing consultant job in Kemah, TX
The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.
Essential Duties and Responsibilities:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with company policies and performance expectations.
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
Auto-ApplyLeasing Consultant
Leasing consultant job in Houston, TX
Job Title: Leasing Consultant Department: Leasing & Marketing Reports to: Leasing Manager Status: Full Time/Non-Exempt, Hourly SimplyHome by Camillo is actively seeking an experienced Leasing Consultant. They must be able to interact with incoming prospect leads and facilitate conversion to resident applicants.
Duties/Responsibilities:
Receive incoming leads
Perform outbound follow-up on leads
Discover needs of future resident leads
Provide follow up with leads to convert from prospect to applicant
Identify properties that meet prospects needs
Provide instructions for property access/showings
Review application/screening requirements with prospects
Review online application process steps with prospects
Follow-up with prospects regarding property showings/applications
Available for work during normal business hours, after-hours, weekends and select holidays.
Required Skills/Abilities:
Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
Understand laws/statutes related to position.
Experience in real estate/property management (preferred but not required).
Excellent verbal and written communication skills.
Ability to manage time effectively with little supervision.
Ability to multi-task/manage multiple projects.
Strong negotiation skills.
Strong critical thinking skills.
Experience with Entrata or other CRM tools (preferred but not required).
Proficient with Microsoft Office.
Bilingual capabilities (preferred but not required).
Education and Experience:
High School Diploma or GED
Experience with Entrata, Salesforce or other CRM tools (preferred but not required)
Experience in real estate/property management (preferred but not required)
About Us
As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.
Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.
Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #SimplyCareers
Leasing Agent
Leasing consultant job in Houston, TX
Job DescriptionWe are searching for a motivated individual to join our Apartment Leasing team as a Leasing Consultant to assist current and prospective residents with all activities related to apartment rentals. We are seeking someone with persuasive marketing and sales skills, excellent communication and negotiating abilities, and customer service oriented.
Responsibilities:
In this role, you will quickly identify the needs of our prospective residents to help them find the perfect apartment.
Provide information on available units.
Presently available apartments in a friendly and knowledgeable fashion.
Process applications, credit reports, leases, and renewals.
Respond to inquiries via phone and e-mail.
Keeping accurate records of prospective tenant traffic.
Assist in generating traffic through active participation in the community's marketing strategy.
Provide exceptional customer service to prospective and current residents.
Qualifications:
Prior experience in leasing, sales, retail, hospitality, or multi-family environment.
Proficient in Microsoft Office.
Familiarity with Social Media applications.
Enthusiastic with strong sales and customer service abilities.
Well-organized and be self-motivated.
Ability to work as a team player and adaptable to change.
Good oral and written communication skills.
Able to handle multiple priorities.
Reliable and available to work weekends.
Job Types: Full-time
For Freshers: Training will be given.
Need to be Bilingual (Knowledge of Spanish and English is required)
Schedule:
Day shift
Weekend availability
Call or text ************** or please send the resume to **************** to schedule an interview.
Easy ApplyPart Time Leasing Consultant
Leasing consultant job in League City, TX
Description Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we've enjoyed tremendous growth and financial success over our 23-year history. We're thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work's annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner. Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” If you are interested in being part of an amazing technology-driven company culture where you can apply your sales and customer satisfaction-focused skills to help others in a fast-paced environment, Venterra has an excellent property management career opportunity for you to apply your product knowledge as a Part-Time Leasing Consultant for Southshore Lakes in League City, Texas.
This role will require weekend availability. While having sales and marketing experience backed by a passion for delivering excellent customer service is strongly preferred, no experience in the multifamily industry is required for this position. Part-time Venterra Leasing Consultants enjoy competitive hourly pay & leasing commissions of up to $125 per lease. Part-time Venterra team members start earning vacation and sick time starting on their first day!
Our Part-Time Leasing Consultants are the community's tech-savvy sales representatives dedicated to creating an amazing customer experience. They use multiple platforms and methods to determine the needs of the potential resident, meet those needs with the perfect apartment, and confidently close the sale. Whether they are finding a home for a potential resident or helping an existing resident, they aim to provide exceptional experiences and make a lasting positive impression. Our ideal candidate will:
Enjoy using closing skills in a technology-driven sales role
Have a desire for learning and innovation to meet goals in a never-ending pursuit of excellence
Have a true passion for helping others while maintaining resiliency
Be excited to use a variety of technologies to simplify your responsibilities and exceed customer expectations
Be able to manage multiple tasks and prioritize your workday
Come join a team where you have unlimited training and growth potential, a great benefits package, and can WOW your customers & team members in a diverse workplace that is driven by our core values.
Know someone who would be perfect for a role with us? Refer them to us and you could be $500 richer!
Auto-ApplyLeasing Consultant
Leasing consultant job in Humble, TX
"Together, we transform lives and communities!"
National Community Renaissance (CORE) is seeking a Leasing Consultant to join our existing Property Management team. CORE is one of the nation's largest non-profit affordable housing developers with a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.
About the Job
The Leasing Consultant reports directly to the Community Manager. The Leasing Consultant successfully leases and takes an active role in marketing the property and the generation of traffic.
RESPONSIBILITIES
Shows rent ready apartments.
Meets with prospective applicants.
Effectively qualify prospective residents and verifying applications.
Prepare lease documents and related paperwork.
Take a proactive role in shopping the competition and marketing.
Work closely with the Community Manager and Assistant Manager to facilitate leasing.
Be aware of and relay information regarding the property's general appearance and condition.
Prepare and maintain complete resident files.
Ensure that all applications are completed in their entirety and in a timely manner.
Ensure that the leasing area is clean at all times.
Record all paperwork accurately.
Address resident concerns so that they are handled quickly and efficiently with established procedures.
Assist in collection of rents and preparation of receipts.
Assist in ensuring the deposits are made on a timely fashion and the documentation is carefully made.
Record traffic in software program on a daily basis.
Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.
Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
Be able to Maintain work pace appropriate to given work load.
Organized and proficient at time management.
Ability to work with and understand persons of all ethnic and family backgrounds.
Perform complex or varied tasks
Other duties as requested.
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
EXPERIENCE
Must have basic math skills.
High School education or equivalent is needed with proficiency in both verbal and written communication skills.
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to termination.
Proficient in English language in verbal and written communications.
Relate to others beyond giving and receiving instructions.
Minimum one year in a customer service related field.
Working knowledge that included Word, Outlook, and Excel.
Working knowledge of general office equipment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Operate Computer and Office Equipment
Work is primarily sedentary in nature
FSLA: Non-exempt
PAY: $16.50 - $17/hr
National Community Renaissance is an equal opportunity employer!
Leasing Consultant
Leasing consultant job in Sugar Land, TX
Job Details Enclave at Woodbridge - Sugar Land, TX Full Time $18.00 - $19.00 HourlyDescription
Portico has a fabulous opportunity for an experienced LEASING CONSULTANT for our apartment community,Enclave at Woodbridge in Sugar Land, TX!
The successful candidate should have the following requirements:
Excellent customer service skills and the ability to work in a high-volume office
A friendly demeanor and positive can-do attitude and a self-starter
Must be energetic, reliable, and have strong sales orientation
Professional demeanor and excellent communication skills required
Must be able to work weekends
At Portico We:
are a high energy, fast-growing multi-family property management company committed to investing in you and your CAREER!
are a cohesive team of outgoing PROFESSIONALS!
work hard so we can also have a lot of FUN!
Does this sound like the place for you? If so, interested candidates should apply to this posting or by visiting our company website at ******************
Our Company is an Equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
Leasing Consultant
Leasing consultant job in Kemah, TX
Job Description
The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.
Essential Duties and Responsibilities:
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with company policies and performance expectations.
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
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