What does a Leasing Specialist do?
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A leasing specialist is responsible for coordinating with tenants and property owners to sell properties, review lease terms, handle contract negotiation, and manage disputes. Leasing specialists develop strategic techniques to promote properties in the market, respond to potential clients' inquiries and concerns, and discuss rental agreements. They also inspect the condition of the facility, identify parts needing repairs, and assist tenants with their moving-in requirements. A leasing specialist must have excellent communication and organizational skills, especially in organizing and filing documents timely and ensuring its adherence to regulatory policies.
Leasing specialist responsibilities
Here are examples of responsibilities from real leasing specialist resumes:
- Lead the operations of a field enforcement office responsible for investigating violations of federal statutes enforce by ATF.
- Maintain traffic data in YARDI to aide in effective advertisement.
- Post availability daily on Craigslist.
- Determine program eligibility for Medicaid, food stamp and cash benefits in accordance with current regulations using the computer-based eligibility system.
- Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-support decision.
- Create monthly calendar, keep up with IPA Facebook, and all online advertising, and perform monthly marketing survey.
- Work with lawyers and paralegals for evictions and notices.
- Associate with leasing, evictions, move outs and work with maintenance and cleaning.
- Direct web-base marketing initiatives and implement social media strategies to increase Facebook traffic through increase resident participation.
- Process application and monitor process, determine tax credit and leasing eligibility, and coordinate eligibility with CHFA and HUD.
Leasing specialist skills and personality traits
We calculated that 29% of Leasing Specialists are proficient in Customer Service, Property Management, and Yardi. They’re also known for soft skills such as Business skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Leasing Specialists that have these skills listed on their resume here:
- Customer Service, 29%
Provided quality customer service as related to service requests, and assisted in providing a quality living environment for residents.
- Property Management, 10%
Achieved proficiency across industry-specific property management software applications
- Yardi, 9%
Process payment in our YARDI / and Real page System, Schedule and organize all club house events.
- Resident Retention, 6%
Execute lease renewal procedure to maximize resident retention and coordinate all move-in dates and changes regarding move-outs.
- Scheduling Appointments, 6%
Completed all leasing and administrative duties in addition to including scheduling appointments and leading tours.
- Market Surveys, 4%
Perform any necessary outreach to generate traffic such as market surveys, to collect monthly information from competitor apartments
Most leasing specialists use their skills in "customer service," "property management," and "yardi" to do their jobs. You can find more detail on essential leasing specialist responsibilities here:
Business skills. To carry out their duties, the most important skill for a leasing specialist to have is business skills. Their role and responsibilities require that "because most real estate brokers and sales agents are self-employed, they must be able to manage every aspect of their business, including billing and advertising." Leasing specialists often use business skills in their day-to-day job, as shown by this real resume: "processed rental applications for the business manager's approval. "
Interpersonal skills. Another soft skill that's essential for fulfilling leasing specialist duties is interpersonal skills. The role rewards competence in this skill because "real estate brokers and sales agents spend much of their time interacting with others, such as clients and contractors." According to a leasing specialist resume, here's how leasing specialists can utilize interpersonal skills in their job responsibilities: "selected accomplishments: provided a high level of customer service based on outstanding communication and interpersonal skills. "
Organizational skills. Another skill that relates to the job responsibilities of leasing specialists is organizational skills. This skill is critical to many everyday leasing specialist duties, as "real estate brokers and sales agents must be able to manage their own time for planning and prioritizing their work." This example from a resume shows how this skill is used: "utilized organizational skills by effectively scheduling appointments. "
Problem-solving skills. Another crucial skill for a leasing specialist to carry out their responsibilities is "problem-solving skills." A big part of what leasing specialists relies on this skill, since "real estate brokers and sales agents must be able to address concerns relating to a property." How this skill relates to leasing specialist duties can be seen in an example from a leasing specialist resume snippet: "complete guest cards and follow up with prospective residents utilizing yardi and popcard/lts tracking solutions. "
The three companies that hire the most leasing specialists are:
- Inter Solutions82 leasing specialists jobs
- NRP Holding Company Inc47 leasing specialists jobs
- Peak Living39 leasing specialists jobs
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Leasing specialist vs. Escrow closer
Home Agents are responsible for negotiating the letting and sales of residential home properties through liaising with clients, property professionals, and solicitors. Their duties include gathering property information, reaching out to sellers about the property, estimating property value, and marketing properties for sale. They represent sellers in the negotiation process and liaise with stakeholders, advise prospective buyers, and reach acceptable prices. Homes Agents in the letting space will do credit checks for tenants, draft tenancy agreements, organize rent payment schedules, and resolve property issues.
There are some key differences in the responsibilities of each position. For example, leasing specialist responsibilities require skills like "customer service," "property management," "yardi," and "resident retention." Meanwhile a typical escrow closer has skills in areas such as "settlement statements," "notary," "real estate contracts," and "title insurance." This difference in skills reveals the differences in what each career does.
On average, escrow closers reach similar levels of education than leasing specialists. Escrow closers are 1.7% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Leasing specialist vs. Home agent
A real estate consultant is an individual who provides specialized investment and financial advice to clients who are looking to buy, sell, or invest in property. A real estate consultant must provide as many details as possible so that the client can make their decision and avoid problems in the process. They provide clients with value-added services such as asset management, market analysis, and lease management. Real estate consultants must also work with a variety of clients, including construction companies, business owners, or third-party investors.
In addition to the difference in salary, there are some other key differences worth noting. For example, leasing specialist responsibilities are more likely to require skills like "property management," "yardi," "resident retention," and "scheduling appointments." Meanwhile, a home agent has duties that require skills in areas such as "inbound calls," "windows," "outbound calls," and "troubleshoot." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Home agents tend to reach similar levels of education than leasing specialists. In fact, they're 0.1% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Leasing Specialists in the next 3-5 years?
Assistant Professor, University of Nebraska - Lincoln
Leasing specialist vs. Real estate consultant
When it comes to a real estate internship, an intern's responsibilities will depend upon the directives of a supervising officer. Typically, their tasks will revolve around preparing and processing documents, posting real estate listings on different areas and platforms, assisting in creating marketing content, and even handling social media accounts. A real estate intern may also run errands, manage an information database, conduct research and analysis, and participate in various negotiations. Furthermore, it is essential to learn and understand the policies and regulations, as well as the mission and vision of the company.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from leasing specialist resumes include skills like "yardi," "resident retention," "scheduling appointments," and "market surveys," whereas a real estate consultant is more likely to list skills in "real estate market," "project management," "financial analysis," and "powerpoint. "
Real estate consultants earn the best pay in the finance industry, where they command an average salary of $110,240. Leasing specialists earn the highest pay from the retail industry, with an average salary of $42,476.real estate consultants typically earn higher educational levels compared to leasing specialists. Specifically, they're 8.6% more likely to graduate with a Master's Degree, and 2.1% more likely to earn a Doctoral Degree.Leasing specialist vs. Real estate internship
Even though a few skill sets overlap between leasing specialists and real estate interns, there are some differences that are important to note. For one, a leasing specialist might have more use for skills like "customer service," "yardi," "resident retention," and "scheduling appointments." Meanwhile, some responsibilities of real estate interns require skills like "real estate market," "powerpoint," "financial analysis," and "data entry. "
In general, real estate interns hold similar degree levels compared to leasing specialists. Real estate interns are 5.0% more likely to earn their Master's Degree and 1.6% more likely to graduate with a Doctoral Degree.Types of leasing specialist
Updated January 8, 2025