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Legacy Health Remote jobs

- 761 jobs
  • Hospital Billing & Insurance Follow Up Manager

    Legacy Health 4.6company rating

    Portland, OR jobs

    This is a hybrid-remote position, open to candidates who reside in Oregon or Washington. The schedule includes on-site work at a designated Legacy Health location, with the flexibility to work remotely from home, on the road, or from a satellite office on other days of the week. Responsibilities We are seeking a detail-oriented and experienced Hospital Billing & Insurance Follow Up Manager to lead our billing and Insurance Follow-Up operations and support the financial health of our organization. This role is responsible for overseeing the accurate and timely processing of medical claims, ensuring compliance with payer regulations, and driving performance across the revenue cycle. Key Responsibilities: Manage day-to-day operations of the hospital billing and Insurance Follow Up department, including staff supervision and workflow optimization. Ensure timely and accurate submission of claims to commercial and government payers. Monitor and resolve billing issues, denials, and discrepancies to maximize reimbursement. Collaborate with coding, registration, and finance teams to streamline revenue cycle processes. Maintain compliance with federal, state, and payer-specific billing regulations. Develop and analyze billing performance reports to identify trends and opportunities for improvement. Provide leadership, training, and support to billing staff to foster a high-performing team environment. Serve as a point of escalation for complex patient billing inquiries and disputes. Qualifications Education: Bachelors Degree in business or related field, or equivalent experience required. Experience: Management experience with a thorough knowledge of operations, including staffing and scheduling, budget management, and workflow planning required. Five years experience in supervision or management of accounts receivable in a health care environment, including experience in billing, collections, electronic billing systems and customer service required. Proven expertise in payor management, with the ability to use data analytics to guide discussions and manage escalations effectively. Experience with Epic systems and Accounts Receivable (AR) management is essential to ensure smooth billing operations and support financial stability. Skills: Strong skills in lean thinking and problem-solving to optimize billing workflows and drive continuous improvement. Ability to manage a broad span of control through implementation of a self-directed team approach. Strong communication and leadership skills, and a willingness to lead by example. Interpersonal skills to be sensitive to the patient's needs while communicating Legacy's needs. Ability to work with insurances and regulatory agencies. Pay Range USD $48.59 - USD $73.35 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $48.6-73.4 hourly Auto-Apply 60d+ ago
  • Stroke Program Registrar

    Legacy Health 4.6company rating

    Oregon jobs

    Every member of the Legacy community fulfills a purpose that drives our success as a compassionate and caring hospital. Your work as a Stroke Program Registrar is no exception. As you organize the data management system and ensure the quality of the data as well as supporting other team members with abstraction and reporting issues, you will be strengthening our Stroke Registry Program. With procedures like these in place, we can move forward with confidence as we work to make life better for others. If you're ready to share your skills with our supportive community, please consider this opportunity. This is a remote position (OR/WA only). All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children's care, Randall Children's Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners. Responsibilities The Stroke Program Registrar identifies Stroke Program patients and abstracts and enters clinical data into defined patient registries. Responsible for comprehensive, accurate and consistent review of medical records, applying specifically designated criteria for internal and external purposes. Maintains data management system and performs quality checks on abstracted data and validation reports to ensure compliance with all standards related to CMS, The Joint Commission, AHA/ASA Get with the Guidelines Registry, and Disease Specific Stroke Center Certification. Coordinates efforts with Legacy Health Stroke Program leadership, hospital based Stroke Coordinators and other internal stakeholders to support overall quality management. Qualifications Education: Successful completion of AHIMA approved program or Associate's degree in business, healthcare or related field. Experience: Experience in health information management or healthcare registry preferred. Skills: General computer skills and moderate keyboarding speed. Proficiency with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel. Ability to utilize software applications for data entry and reporting. Knowledge of diagnosis and coding systems (e.g., ICD-10) Ability to read and understand medical terminology and read, analyze and interpret electronic health record documentation. Ability to investigate, organize and merge data from different sources into single data structure. Ability to keep accurate and detailed records. Excellent organizational skills to effectively prioritize tasks, manage multiple priorities and timelines. Demonstrated good interpersonal communication skills to include telephone diplomacy, verbal and written skills to promote cooperation and teamwork. Licensure Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or other equivalent certification preferred. Pay Range USD $27.91 - USD $39.91 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $27.9-39.9 hourly Auto-Apply 54d ago
  • Outpatient Psychiatrist

    Provider Solutions & Development 4.3company rating

    Longview, WA jobs

    Join the PeaceHealth St. John Medical Center as a full-time outpatient Psychiatrist and be part of a community-oriented group in Longview, Washington. This is a hybrid of in-person and remote work for the Spravato Clinic, an opioid use disorder clinic that provides detoxification and treatment through a buprenorphine (suboxone). The clinic currently provides a wide range of services including medication management, psychiatric assessment evaluation and treatment, nursing care, nutritional therapy, occupational therapy and much more. This is an opportunity to join a highly dedicated team that's providing life changing care throughout the region. Full-time schedule with flexibility for 2 days remote Outpatient care Must be board-certified/board-eligible New graduates are welcome to apply Compensation is $334,027 per year Up to $30,000 sign-on bonus is available Relocation assistance is available Education/Loan reimbursement options are available Where You'll Work Established in 1943, PeaceHealth St. John Medical Center serves as a vital healthcare hub in Cowlitz County, Washington. PeaceHealth St. John is the community's sole hospital and offers a Level III trauma center, along with an extensive array of specialized services and programs, including emergency care, trauma treatment, cardiac services, behavioral health support, orthopedics, cancer care, birthing services and women's health. All these services contribute every day to the local community's well-being. Where You'll Live Longview, Washington is an inviting city that blends small-town charm with modern amenities. Two hours from Seattle and 45 minutes from Portland, it offers a vibrant downtown filled with cultural attractions like the Columbia Theatre and the Rose Center for the Arts. Residents can enjoy year-round recreational activities at Lake Sacajawea, the city's crown jewel, and take part in creative city-wide events like Squirrel Fest, the annual county fair and ArtWalk. Who You'll Work For PeaceHealth, a non-profit Catholic health system, serves urban and rural communities across Washington, Oregon and Alaska. Its 3,200 physicians and clinicians offer comprehensive healthcare at more than 160 multi-specialty clinics and nine medical centers throughout the Pacific Northwest. PeaceHealth is the legacy of its founding Sisters of St. Joseph of Peace and remains dedicated to ensuring that every person receives safe, compassionate care. Equal Opportunity Employer including disability/veteran Job ID Number: 26982
    $334k yearly 4d ago
  • Clinical Program Manager RN * Hybrid*

    Providence Health and Services 4.2company rating

    Ferndale, WA jobs

    Clinical Program Manager RN Hybrid. Candidates residing in the areas of Portland, OR, Spokane, WA or Lubbock, TX are encouraged to apply. In collaboration with the Division Director, the Clinical Practice Manager RN supports nursing practice, quality initiatives, and clinical improvement efforts across the division. This role is responsible for leading teams in developing and implementing evidence-based nursing and clinical practices, utilizing established standards, research findings, and quality improvement principles. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree: Nursing Master's Degree: Nursing (Practice or Education) 5 years - Nursing experience in an acute care setting. 3 years - Clinical practice development, quality, or education experience. active RN License for WA, OR or TX Preferred Qualifications: Ph.D.: Nursing or DNP (Doctor of Nursing Practice) Salary Range by Location: Oregon: Portland Service Area: Min: $59.39, Max: $93.75 Texas: Min: $45.30, Max: $71.51 Washington: Eastern: Min: $52.85, Max: $83.42 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 403508 Company: Providence Jobs Job Category: Clinical Administration Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Nursing Department: 4007 SS CNTRL DIV EDU ADMIN Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 1-Portland Workplace Type: Hybrid Pay Range: $see posting - $see posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare, Keywords:Healthcare Program Manager, Location:Veradale, WA-99037
    $64k-113k yearly est. 1d ago
  • Residential Associate

    Community Counseling Solutions 3.4company rating

    John Day, OR jobs

    Description: JOB TITLE: Residential Associate for Juniper Ridge FLSA: .95 FTE, non-Exempt (expected to work 38 hours per week) Sun-Tues & Thurs-Sat 6:30am-7pm 1 WEEK ON/ 1 WEEK OFF SUPERVISOR: Facility Assistant Administrator PAY GRADE: B5 ($19.23 - $26.54 per hour, depending on experience) **Shift differential added to wage for Nights & Weekends ranging from $1.50 - $2.50/hour *** Position eligible for $5,225.00 HIRING BONUS*** (2 year Commitment, staggered payout-taxed) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident's needs as defined in the guidelines of their personal care plan. This person works directly with residents to promote recovery. SUPERVISION Supervision Received The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator. Supervision Exercised Position does not supervise or assign work RESPONSIBILITIES I. Professionalism •Follow & reference the policies and procedures, mission, and values of CCS. •Demonstrate leadership and independent judgment skills. •Manage time efficiently and effectively. •Communicate effectively both verbally and in writing. •Follow & reference OARs. •Maintain confidentiality of information and protect client confidentiality while in the community. •Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline to utilize this approach in interactions with clients and colleagues. II. Clinical •Actively supervise and interact with clients both in the community and within the facility. •Orient, train, and supervise residents to perform properly, safety, and independently within the guidelines of the personal care plan. •Provide services and support to the clients according to their individual service plan. •Demonstrate active listening and empathy skills. III. Other skills and abilities •Transport clients to and from appointments and activities; provide direct supervision as necessary. •Administer prescribed medications, following physician orders for all medications within agency policies and procedures. •Assist clients as necessary in making and keeping medical appointments and filling prescriptions. •Demonstrate understanding of group dynamics and effectively intervene when necessary. •Assist clients as necessary with food purchases, preparation, and clean up. •Assist clients as necessary in completely housekeeping tasks and maintaining cleanliness of the home. •Provide direct skills training and coaching within skill areas including but not limited to: independent living/self-sufficiency, education, navigating the medical community, community living, and/or as assigned. •Report any suspected violations of client's rights or abuse of a client by another client or staff member according to policies and OARs regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation or financial exploitation, which may also include borrowing or removing property from the program. •Transfer residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs may also be required. •Assist residents of either gender in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression. •Participate in the inventory, ordering and/or purchasing of client program supplies, including food or medications, as assigned. IV. Safety of Milieu •Effectively assess and manage crisis situations. RA Juniper Ridge Page 2 of 5 •Demonstrate effective verbal intervention skills in de-escalating clients. •Demonstrate ability to identify risk situations and manage aggressive behaviors. •Maintain clean, sanitary, and safe conditions; for example, sweeping, mopping, vacuuming, window washing, etc. both routinely and as needed. Report all hazards. •Observe clients for changes in behavior and promptly report these changes to clinical supervisor. •Demonstrate knowledge and understanding of safety procedures, fire drills, and evacuation plans. Conducts evacuation/fire drills as assigned. •Remain up to date on all trainings. V. Documentation •Document critical incidents using Incident Reports. •Document PCS notes/contact log/ADL sheet on residents' daily activities. •Conduct/Facilitate appropriate groups oriented to treatment needs. •Working in conjunction with QMHAs in meeting the facility, staff and resident's needs. •Provided timely documentation as required by OARs and CCS policies and procedures. •Other duties as assigned. VI. Safety Work Environment •Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines. •Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. •Cooperate with other staff and demonstrate respect of other staff, residents, and visitors to the program. •Contribute to ensuring the work environment is safe and well maintained to prevent unnecessary injury, time loss and agency expense. •Comply with all federal, state, and agency health and safety reporting requirements. •Other duties as assigned. Requirements: QUALIFICATIONS Education and Experience This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license. Ability to effectively communicate in written and verbal formats. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE-HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Must be willing to work a flexible work schedule depending on community and resident needs. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs. WORK ENVIRONMENT Work will generally occur at the residential treatment program and throughout the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations many be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the need of the employer requirements of the job change. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION
    $19.2-26.5 hourly 17d ago
  • Crisis Mental Health Specialist II/III/IV

    Community Counseling Solutions 3.4company rating

    Pendleton, OR jobs

    JOB TITLE: CRISIS Mental Health Specialist III (QMHP) SUPERVISOR: Clinical Supervisor PAY GRADE: MHS IV - B12 ($73,900 - $111,600 annually) Exempt - Requires Doctorate or Licensure MHS III - B11 ($67,500 - $101,200 annually) Exempt - Masters Required MHS II - B09 ($56,700 - $82,700 annually) Hourly/ Non-Exempt - Must possess bachelors degree and be enrolled or willing to enroll in a Masters program within 4 months of hire. ( **Hourly Crisis staff receive a shift differential ranging from $1 to $2.50 for working nights and weekends ) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides treatment in accordance with the Oregon Administrative Rules (OAR's) and the mission and values of CCS. This position provides prompt and thorough assessment, evaluation, and intervention via telephone or in person, and provides written and verbal communication where indicated. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community. SUPERVISION Supervision Received This position is supervised by the Crisis Supervisor. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES Demonstrate ability to assimilate data from a wide range of observations and use various clinical techniques and skills in gathering the client's personal, family, medical, and psychiatric histories. Establish short-term goals with clients, provide follow-up services as needed, and make appropriate/expeditious referrals. Provide home visits and other outreach services to schools and other agencies/providers that are necessary and appropriate. Thoroughly screen referrals to assure proper utilization of Outpatient Services. Promptly and accurately complete clinical records and all collateral forms as necessary and required. Arrange for hospitalization of clients, either on a voluntary or involuntary basis, and thoroughly assess to assure that it is the least restrictive alternative. In facilitating a patient's admission, Crisis Worker must accurately assess for special needs and alert other staff and/or physician to the apparent needs of the patient. Crisis Worker will act expeditiously in assisting police and all community agencies, including hospital staff. Arrange emergency/temporary placement as appropriate. Will work as part of a mental health emergency response team and avail themselves to work various non-traditional work hours covering call-offs when feasible. Cooperate with all referral sources and will provide assistance, directions, and feedback as necessary and appropriate. Provide consultation services to hospital departments and other providers as necessary and appropriate. If varianced, provide clinical services to children, adults and families. This would include but is not limited to screening, assessment, individual and group therapy, consultation, and all other allowed clinical services. Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate. Actively participate in group and individual supervision sessions. Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary. Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney's offices, courts, community clinics and hospitals and other agencies in the Department of Human Services. Provide behavioral health and addiction education, prevention and information to various interest groups. Provide after hours emergency services on a 24 hour, rotating basis to adults. This includes telephone consultation and crisis intervention in the community. If varianced, provides same services to children. If varianced, initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process. Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR's and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained. Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers. Assist other clinicians in the facilitation of groups as requested. If varianced, provide intensive children's treatment services. Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required. Transports clients as required Administer forms for urinalysis testing (UA's), provide accurate information on the UA's to clients, in some cases observes the UA, and record all pertinent information. Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required. Other responsibilities as assigned. Requirements QUALIFICATIONS Education and/or Experience MHS IV - Either a doctorate degree from an accredited college in social work, psychology or other human service-related field is required, or a master's degree with accompanying certification as an Licensed Professional Counselor (LPC), a Licensed Clinical Social Worker (LCSW), or a Licensed Marriage and Family Therapist (LMFT). MHS III - Requires a master's degree from an accredited college in social work, psychology or other human service related field. MHS II w/ Variance - Must possess bachelors degree and enrolled or willing to enroll in a Masters program within 4 months of hire. Certifications Must have or be able to obtain certification from the Department of Human Services as a Certified Mental Health Investigator. Must have or be able to obtain Certified Alcohol and Drug Counselor designation or Certified Gambling Addiction Counselor designation. Other Skills and Abilities Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR's. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion. Understands the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilizes appropriate assessment and intervention techniques. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be computer literate and have the ability to type and utilize word processing and other software programs/systems. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PRE HIRE DRUG SCREEN REQUIRED PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep. WORK ENVIRONMENT Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$111,600 hrly/slry, depending on education
    $73.9k-111.6k yearly 26d ago
  • Pediatric Hospitalist Hybrid

    Provider Solutions & Development 4.3company rating

    Klamath Falls, OR jobs

    Sky Lakes Medical Center is seeking a full-time Pediatric physician or Pediatric Hybrid Hospitalists to join a rapidly growing pediatrics team in Klamath Falls, Oregon. You will be supporting an exceptional maternal/child health team at a facility that features a 15-bed Family Birthing Center, a level 1 well-baby nursery, a level 2 special care nursery, and a 6-bed inpatient pediatric unit. Along with supporting this group, this role comes with the opportunity for one-on-one teaching with Family Medicine residents who see pediatric and neonatal patients in the inpatient setting. Join Sky Lakes and take advantage of this opportunity to help grow a thriving pediatrics service line that provides high quality care across the entire region. Pediatric Physician: Full-time schedule; 4 days of clinic and 1 administrative day per week Outpatient care with 1:5 inpatient call New graduates are welcome to apply Opportunity to work with Family Medicine residents Compensation is $240,000 per year $75,000 signing/retention bonus Relocation assistance available Pediatric Hybrid Hospitalist: Full-time schedule Mix of inpatient and outpatient care 1 week pediatric and neonatal inpatient call coverage (daily rounds, available by phone after rounds as needed) 2 weeks in general pediatrics clinic housed within Sky Lakes Primary Care building Opportunity to work with Family Medicine residents Compensation is $240,000 per year $75,000 sign-on/retention bonus Relocation assistance available Where You'll Work Sky Lakes Medical Center is an accredited, 176-bed medical facility providing care for patients across a 10,000-square-mile area in south-central Oregon. Known for being a service-based, community-focused hospital, the campus includes the award-winning Sky Lakes Cancer Treatment Center, the Center for Total Joint and Spine Care and the Cascades East Family Medicine Residency Clinic. It is also one of the few medical facilities in Oregon to be ISO 9001-certified for continual quality improvements. Where You'll Live Klamath Falls is a charming city in southern Oregon known for its stunning natural beauty. Surrounded by mountains and forests, it's less than an hour's drive from Crater Lake National Park, offering endless opportunities for hiking, camping, fishing and other outdoor activities. Klamath Falls has a strong sense of community and a low cost-of-living, making it an ideal place to call home. Who You'll Work For Sky Lakes Medical Center is a not-for-profit, community-owned, internationally accredited, acute-care teaching hospital serving more than 80,000 across south-central Oregon and northern California. It has been rated as a Top 100 Rural & Community Hospital by The Chartis Group while receiving recognition for multiple service offerings, including stroke care and obstructive pulmonary disease treatment. With a focus on quality, Sky Lakes Medical Center is continually innovating, evolving and building new models of care. Equal Opportunity Employer including disability/veteran Job ID Number: 28204
    $240k yearly 2d ago
  • Claims Specialist II

    Healthcare Management Administrators 4.0company rating

    Bellevue, WA jobs

    HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ***************** How YOU will make a Difference: As a Claims Specialist, you'll be at the heart of our mission to deliver exceptional service. Working alongside a dedicated team, you'll ensure the accurate and timely processing of medical, dental, vision, and short-term disability claims that HMA administers for our members. Your role goes beyond handling claims, you'll be a key player in shaping a positive healthcare experience for our members. Every claim you interact with helps someone navigate their healthcare journey with confidence, making your work both meaningful and impactful. What YOU will do: Carefully research discrepancies, process returned checks, issue refunds, and manage stop payments with precision. This ensures financial accuracy and builds trust with both clients and members. Manage high-importance claims and vendor billing with urgency and attention to detail. Review and reply to appeals, inquiries, and other communications related to claims. Work with third-party organizations to secure payments on outstanding balances. Process case management and utilization review negotiated claims Spot potential subrogation claims and escalate them appropriately. Actively contribute to team success by assisting colleagues when workloads peak, sharing knowledge, and fostering a collaborative environment. Requirements High school diploma required 3-5+ years of claims processing experience 2+ years of BCBS claims processing experience Strong interpersonal and communication skills Strong attention to detail, with high degree of accuracy and urgency Ability to take initiative and ownership of assigned tasks, working independently with minimal supervision, yet maintain a team-oriented and collaborative approach to problem solving Previous success in a fast-paced environment Benefits Compensation: The base salary range for this position in the greater Seattle area is $28/hr - $32/hr for a level II and varies dependent on geography, skills, experience, education, and other job or market-related factors. While we are looking for level II, we may consider level III for highly qualified candidates. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit: *****************
    $28 hourly Auto-Apply 17d ago
  • WIC Certifier

    Community Counseling Solutions 3.4company rating

    John Day, OR jobs

    Job DescriptionDescription: JOB TITLE: WIC CERTIFIER FLSA: .5 FTE, NON-EXEMPT (EXPECTATION TO WORK 20 HOURS PER WEEK) SUPERVISOR: HEALTH DEPT MANAGER PAY GRADE: B6 ($20.96 - $29.38 hourly, depending on experience) *** $2,750.00 Hiring Bonus!! (2 year Commitment, staggered-taxable payout) Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION WIC Certifiers promote health and nutrition for women, infants, and children in the WIC program by determining eligibility, completing certification and providing nutrition and breastfeeding education to program participants. SUPERVISION Supervision Received Work is performed under the general supervision of the Health Department Manager and WIC Coordinator. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES & ESSENTIAL FUNCTIONS • Determine initial and ongoing eligibility of potential participants according to federal, state and local policies. • Conduct nutrition assessment, evaluate collected information and assign appropriate risk codes/high risk codes. • Collect and evaluate diet and medical history for conditions relevant to nutritional status. • Promote, educate on and encourage breastfeeding with pregnant and post-partum participants. • Obtain and evaluate blood samples relevant to the measurement of hemoglobin/hematocrit. • Obtain and evaluate height and weight measurements. • Provide nutrition education appropriate to medical/nutritional risk conditions, participant category and level of motivation/understanding. • Complete all certification components and issue nutrition benefits to eligible participants. • Teach prepared group nutrition education sessions on a variety of nutrition topics in facilitative style to encourage client participation and ensure full utilization of maximum program benefits. • Facilitate and promote healthy parenting behavior related to nutrition. • Provide service in a manner that demonstrates and incorporates cultural competence. • Refer WIC participants to appropriate professional and social service agencies. • Assist colleagues with meeting the local and state WIC program objectives. • Attend and participate in required self-development and continuing education opportunities. • Communicate in a professional manner in all contacts with colleagues, participants and the community. • Develop effective, cooperative relationships with colleagues, participants and the community. • Assist in setup, takedown and daily operations of mobile clinic sites. • Transport clinic supplies and equipment as requested. • Promote WIC through periodic outreach activities in the community. *The above list covers the most significant duties performed but does not include other occasional work, they inclusion of which would be in conformity with the factor degrees assigned to this job. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: • Wellness, prevention and health promotion principles. • Nutrition principles and nutrition education techniques. • Topics relevant to maternal and child health. • Concepts of cultural competence. Skills in • Interpret and implement program guidelines. • Manage multiple priorities in an active work environment. • Multitask with attention to detail. • Maintain confidential information. • Establish effective relationships with colleagues. Ability to use tact and discretion when working with participants and the public. • Learn and adapt to new technology and a changing work environment. Requirements: QUALIFICATIONS EXPERIENCE AND TRAINING High School Diploma with two years progressively responsible work experience in a health care setting, educational or social service setting which includes, or is supported by coursework in, nutrition education. Bachelor's degree from an accredited college or university with major course work in nutrition, health, dietetics, education or a related field is preferred. An equivalent combination of experience and training demonstrating the required knowledge and abilities is qualifying will be determined on a case by case basis. Certifications Have or be able to obtain a current CPR certificate. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for long periods reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. WORK ENVIRONMENT Work is performed in a public health clinic setting and at a variety of public locations within communities throughout the county. In state travel required to attend regional trainings and an occasional out-of-state training may be needed. The noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. This position is exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office (i.e., moving mechanical parts, airborne particles, and electrical shock). Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION
    $21-29.4 hourly 17d ago
  • Senior Performance Excellence Coach

    Legacy Health 4.6company rating

    Portland, OR jobs

    At Legacy, our mission is to make life better for our patients, our staff and the community. As part of that mission, we continuously strive to improve our processes and behaviours, and we look for ways to build upon our existing strengths. Through your strong skills in leadership, facilitation, coaching and mentoring you guide and support this critical work. If performance excellence is an area in which you thrive and you share our passion for helping others, you may be an ideal fit for this position. Lean methodologies: Kaizen, Value Stream Analysis, 5S and healthcare industry strongly preferred. This is a hybrid-remote position - incumbents, who reside in Oregon or Washington only, may work 2-3 days a week at an assigned Legacy Health location, and other days may work remotely. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. This position may require initial training and orientation to be site-based, before transitioning to the hybrid schedule. Responsibilities Performance Excellence Coach works with Legacy leadership and cross functional teams to improve and help sustain service, quality, cost, safety and employee engagement outcomes. Within the teams, the PE Coach is responsible for supporting the high-priority system-wide initiatives, local process improvement efforts and transformation of leadership behaviors aligned with the mission, values, and objectives of the Performance Excellence organization and Legacy Health. Qualifications Education: Bachelor's degree required, with a Bachelor's of Science or Master's Degree preferred. Experience: Minimum 5 years of experience practicing lean principles, methodology and A3 coaching in a lean organization Hands-on experience with kaizen event facilitation, daily management systems and/or other process improvement and coaching methods with measurable results Demonstrated knowledge and use of data analysis and statistical tools Project management experience is preferred but not required Skills: Demonstrated skills in leadership, facilitation, coaching and mentoring frontline to mid- level leadership. Must enjoy analyzing and making sense of complex data. High degree of emotional intelligence with ability to connect with people and build strong relationships with a wide variety of different audiences with adaptive change management methods. Equally experienced with breakthrough thinking and innovation to help Legacy differentiate and streamline clinical, administrative and operational processes. Flexibility, openness, and an ability to modify and adapt plans as organizational needs change. Creativity and a passion for supporting exceptional, reliable patient outcomes as well as efficient and cost-effective processes in all parts of the organization. Excellent presentation skills. Personal attributes should include: ability to influence, enthusiasm, and inspiring leadership. Given the depth and breadth of the role, must be supportive and collaborate effectively with other functional and administrative areas such as information systems, supply chain, finance as well as operational areas where patient care occurs. Other duties as assigned. Licensure Lean and or Six Sigma certification with hands-on application preferred. Pay Range USD $51.36 - USD $76.53 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $51.4-76.5 hourly Auto-Apply 47d ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    Eugene, OR jobs

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $56k-67k yearly est. Easy Apply 4d ago
  • Epic Scheduling Optimization Specialist - Remote

    Sentara Healthcare 4.9company rating

    Myrtle Point, OR jobs

    City/State Virginia Beach, VA Work Shift First (Days) Sentara health is looking for an EPIC Scheduling Optimization Specialist to join our team ! . The EPIC Scheduling Optimization Specialist is responsible for the development, maintenance, optimization, and governance of provider, resource, and departmental scheduling tools within the Epic platform, including templates and decision trees. This role ensures consistency, accuracy, and operational alignment of scheduling structures across all departments, supporting access to care, productivity targets, and overall patient experience. The Specialist collaborates closely with Ambulatory Services Division leadership, operations, project management, and IT teams to ensure standard work is developed, implemented, and sustained. The role requires strong analytical skills, Epic system expertise, and a passion for improving access operations through innovative and data-driven solutions. Key Responsibilities * Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees. * Support daily Epic scheduling configuration needs across ambulatory departments. * Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues. * Fulfill template and decision tree requests while educating users on best practices. * Analyze scheduling data to identify trends, root causes, and recommend improvements. * Lead provider onboarding/offboarding projects and optimize template utilization and access. * Deliver training sessions and create user documentation (e.g., tip sheets, guides). * Partner with IS and Epic teams to test and implement system changes. * Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights. * Support onboarding efforts to ensure scheduling standards are applied consistently. * Drive continuous improvement in scheduling build quality and turnaround times. Education: High school Diploma required Certification/Licensure : Epic Cadence Certification (must be obtained within 1 year of hire) Experience Required Experience and Skills: * 3 years of direct experience working with Epic scheduling templates and decision tree configurations required * Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees * Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings * Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues * Ability to analyze scheduling data to identify trends and recommend improvements * Skilled in conducting end-user training and creating supporting documentation * Proficiency in Epic reporting tools and Microsoft Excel Preferred Skills: * Experience with provider onboarding/offboarding and automated workflow design in Epic * Familiarity with Power BI and Tableau for generating scheduling insights * Experience partnering with IS and Epic technical teams on system enhancements * Knowledge of Sentara's scheduling standards or equivalent healthcare system processes * Background in continuous improvement efforts focused on build quality and turnaround time Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $36k-42k yearly est. Auto-Apply 8d ago
  • Director Learning and Development - Workforce Development *HYBRID*

    Providence Health & Services 4.2company rating

    Renton, WA jobs

    Calling All Visionary Healthcare Leaders! _*SYSTEM LEVEL HEALTHCARE/MULTI-STATE/MULTI-PROGRAM EXPERIENCE REQUIRED.*_ Are you a strategic visionary with a passion for transforming healthcare workforce development? Do you excel in tackling complex challenges and shaping the future of organizational growth? If so, we have an exceptional opportunity for you! The Role: * HYBRID ROLE - MUST BE BASED IN SEATTLE, WA or IRVINE, CA or PORTLAND, OR. * In the dynamic and ever-evolving landscape of Providence St. Joseph Health (PSJH), the Director of Learning & Development - Workforce Development plays a crucial role in shaping the organization's future workforce. This position is essential in identifying and addressing workforce development needs, collaborating with CHROs and operational leaders to craft talent strategies aligned with business and regional objectives. The ideal candidate will partner closely with senior system and regional leadership and centers of excellence to deliver integrated workforce solutions that enhance organizational effectiveness, address critical job gaps, and create pathways for career advancement across the ministry. Your leadership will be pivotal in aligning workforce development initiatives with organizational goals, fostering a culture of continuous growth and development within the healthcare sector. What You'll Do: + Strategic Architect: Develop and implement comprehensive workforce development strategies that bolster internal mobility and facilitate career progression for both clinical and non-clinical staff. Position Providence as an employer of choice, ensuring a sustainable talent pipeline and nurturing continuous growth and learning. + Innovative Program Designer: Create and execute programs that enhance internal mobility, utilizing technology and human-centered design to support career exploration and pathway navigation. Collaborate with educational institutions and professional organizations to provide continuous learning opportunities and certifications for clinical staff. + Reputation Builder: Enhance the organization's status as an employer of choice by developing initiatives focused on employee growth, satisfaction, and engagement. Implement best practices in recruitment, retention, and employee recognition to attract and retain top talent. + Collaborative Partnership Cultivator: Establish strong relationships with internal and external stakeholders, integrating workforce development strategies with broader organizational objectives. Partner with talent acquisition and management leaders to build structures aligned with core competencies. + Program Delivery Leader: Oversee the delivery of workforce development programs, ensuring effective implementation and alignment with organizational goals. Establish metrics to assess impact and effectiveness, guiding cost reduction, budget management, and resource allocation. What You'll Bring: + Strategic Expertise: A Master's Degree or PhD in Science, with deep understanding of healthcare workforce challenges and strategies. Proven ability to align initiatives with organizational mission, values, and goals. + Innovative Insight: Knowledge of clinical and non-clinical career pathways, with demonstrated success in implementing workforce strategies that enhance internal mobility. + Data-Driven Approach: Ability to design metrics and leverage data analytics to assess the impact of workforce initiatives, making informed adjustments. + Leadership Acumen: Exceptional ability to inspire and guide cross-functional teams, fostering collaboration and integrating workforce strategies with broader organizational objectives. + Communication Excellence: Strong verbal, presentation, and written communication skills, adept at building trust and relationships with diverse stakeholders. Why Join Us? + Be a Change Maker: Play a vital role in transforming healthcare workforce development, making a tangible impact on countless lives. + Unleash Your Potential: Experience the autonomy and support needed to bring innovative ideas to life, working alongside a team of dedicated professionals. + Thrive in a Dynamic Environment: Enjoy the challenges and rewards of working in a fast-paced and evolving industry. Ready to Transform Healthcare Workforce? If you're a visionary leader with a passion for healthcare, we encourage you to apply! Join our team and help us cultivate a future of growth and excellence within healthcare. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 396183 Company: Providence Jobs Job Category: Learning & Development Job Function: Human Resources Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4002 SS HR LEARN AND DEVLPT Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: On-site Pay Range: $85.88 - $137.30 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $85.9-137.3 hourly Auto-Apply 19d ago
  • Physician / Family Practice / Washington / Permanent / Physician - Home Based Primary Care

    Capital Caring 3.9company rating

    Enetai, WA jobs

    Physician - Home Based Primary Care will join an established house calls practice providing home based primary care to patients who are home limited. Care will be provided in independent homes and senior communities (including both assisted living and independent living.) The applicant will join an established team consisting currently of 2 physicians, 2 nurse practitioners, social worker, triage RN, 2 office managers.
    $170k-241k yearly est. 14h ago
  • Strategic Sourcing Contracting Administrator

    Legacy Health 4.6company rating

    Portland, OR jobs

    (OR/WA Only) This is a remote position - incumbents, who reside in Oregon or Washington only. There may be occasional situations that require work to be performed on-site at an assigned Legacy Health location. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. This position may require initial training and orientation to be site-based, before transitioning to the remote schedule. Responsibilities At Legacy, our mission is to make life better for others, and we carry out that mission in everything we do. We rely on individuals who are experts in their field and who view their work as vital to the overall success of the healthcare community. Are you that type of individual? If so, we invite you to consider this opportunity in our Supply Chain team. Accountable for all tactical strategic sourcing and contracting activities regarding contracting and suppliers including but not limited to; supplier selection, contract negotiation, conducting bids/RFP/RFI, contract implementation, contract utilization tracking, providing contracting support on new strategic programs and projects, maintaining effective partnerships with our distributors, manufacturers, and other suppliers, and other procurement strategies for supplies, equipment and services. Actions include negotiating non-GPO contracts as well as review existing, new and revised GPO contracts. Manages the contract life cycle for assigned contracts from inception through execution ensuring that all contracts are prepared in accordance with established Legacy policies and department practices. Develops, tracks and reports key performance metrics. Responsible for a portfolio which includes low to medium complexity contracts ensuring that contract savings targets are met. Coordinates with all levels of management to gather, analyze, summarize, and prepare recommendations on sourcing strategies, practices and procedures. Ensures accurate and timely completion of negotiations that mitigate risk to Legacy. Supports current and recommends new standardization efforts relating to equipment, consumables and services. Develops and executes sourcing strategies that reduce total cost of ownership (TCO) for capital, medical, surgical, service supply expense. Works with stakeholders to ensure souring process is embraced by the organization. Manages all vendor performance, contracts and relationships for assigned service line categories. Effectively employs contract-related tools and maintains contract databases to department standards. As directed, provides assistance in procurement for high-value and/or high-risk projects and other areas. Participates in strategies that advocate Lean Management and standard work protocols. Qualifications Education: Bachelor's degree in business administration, supply chain management, healthcare administration or a related field or the combination of experience and education required. CMRP preferred. Experience: Minimum of two years of contract administration or supply chain management that includes direct contract and sourcing expertise or related business field experience required. Healthcare experience a plus. Knowledge/Skills: Proficient at developing and understanding competitive bidding documents and costing models. Demonstrated knowledge at driving contract negotiations related to products, equipment and service procurement. Proficiency with sourcing and knowledge of supply distribution alternatives. Demonstrated ability to work with limited supervision. Proven ability to work independently and on a team, model accountability and establish and monitor to expectations. Demonstrated experience with customer and vendor relationship management affecting positive stakeholder outcomes. Proven ability to analyze and interpret data, assess and mitigate risk and initiate resolution. Demonstrated skills in problem-solving, research, analytics, presentation, facilitation, organization and training. Proven ability to effectively communicate, oral and written, to all stakeholders. Proven ability to prioritize, meet deadlines and manage projects. Proficient in Microsoft Office. Pay Range USD $40.24 - USD $59.96 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $40.2-60 hourly Auto-Apply 17d ago
  • Patient Resource Representative (Remote)

    Valley Medical Center 3.8company rating

    Renton, WA jobs

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
    $36k-40k yearly est. 17d ago
  • District Manager

    Biote 4.4company rating

    Portland, OR jobs

    Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Portland territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Portland area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include: Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Ability to read and understand medical and scientific studies. Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. Prospecting for new leads and identifying quality sales prospects from active leads. Attending marketing and sales events for prospects and current customers. Working with customers for sales referrals with new prospects. Updating all relevant sales activities in the Company's CRM system. Closing sales accurately and effectively each month to meet or exceed targets. Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. Performing other related duties as required or requested. As a District Manager, your background should include: Bachelor's degree Strong teamwork, communication (written and oral), client management, and interpersonal skills. Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. Strong work ethic and time management skills Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. Proficient in Microsoft Office suite and customer relationship management software. Ability to travel in order to do business, approximately 20% of the month. Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. Home office capability is required with reliable high-speed internet access Company Perks: Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine Company Paid Life and AD&D Insurance 15 days of Paid Time Off and Company Holidays 401k with a 3% employer contribution Motus mileage program Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $69k-117k yearly est. Auto-Apply 3d ago
  • PB HIM Coding Specialist 2

    St. Charles Health System 4.6company rating

    Oregon jobs

    Pay range: $25.18 - $37.77 per hour, based on experience. In addition, this role is eligible to work remotely from an approved state by St. Charles (please refer to the list). If you do not reside in an approved listed state (or do not plan to relocate to an approved listed state) we request, you do not apply for this particular position. Approved states by St. Charles: Oregon, Arizona, Arkansas, Florida, Idaho, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Tennessee, Utah, and Wisconsin. About St. Charles Health System: St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture. What We Offer: Competitive Salary Comprehensive benefits including Medical, Dental, Vision for you and your immediate family 403b with up to 6% match on Retirement Contributions Generous Earned Time Off Growth Opportunities within Healthcare ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: PB Coding Specialist II - Advanced Coding REPORTS TO POSITION: HIM Coding Supervisor DEPARTMENT: Health Information Management DATE LAST REVIEWED: May 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Health Information Management Departments provide many services to our multi-hospital organization including prepping, scanning and indexing, physician deficiency analysis, release of information, medical record maintenance, facility and profee coding. POSITION OVERVIEW: The Professional Fee Coding Specialist II at St. Charles Health System is responsible for coding and charging SCMG Clinical Services as well as resolving billing edits and denials. This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Advanced skills in reading and interpreting documents contained in the medical record to identify and code all relevant ICD-10-CM diagnoses and CPT-4 procedures for professional fee charges by utilizing an encoder program, and following National and SCHS coding guidelines, Coding Clinic, CPT-4 and other appropriate coding references and tools to ensure proper code assignment and modifiers. Abstracts medical record information in compliance with CMS requirements and SCHS abstracting procedures as appropriate. Use available tools to check entries for accuracy. This may include data for clinical studies and quality management activities. Captures the correct modifiers appropriate for CPT code assignment. Reconciles CCI and Medical Necessity edits. Maintains productivity and quality standards. Works closely with the Patient Financial Services department on medical necessity issues, claim denials, charge master issues, and charge auditor issues. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High School diploma or GED required. Graduate of an AHIMA Accredited Health Information Technology program or certification in a self-study course from AHIMA or AAPC required. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Must possess a valid Registered Health Information Technician (RHIT) certification or one or more of the following: RHIA, CCA, CCS, CCS-P, CPC, COC, CPC-H. This position will require the caregiver to maintain required educational credits (CE) through AHIMA or AAPC. Preferred: Risk Adjustment Coding (micro credential) or AAPCs Certified Adjustment Coder (CRC). Maintains required education credits (CE) through AHIMA and/or AAPC. EXPERIENCE: Required: Minimum of one year of hospital or professional coding experience with a Health Information Management focus. Preferred: Familiarity with 3M encoder. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Skills: Position Specific: Knowledge of ICD-10 CM Knowledge of CPT-4 code assignment. Knowledge of CCI and Medical Necessity edits Knowledge of modifiers Maintains professional knowledge by attending educational workshops, reviewing professional publications, participating in educational opportunities. Communication/Interpersonal: Demonstrates SCHS values of Accountability, Caring and Teamwork in every interaction. Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees. Strong team working and collaborative skills. Must have a positive attitude, ability to multi-task, pay close attention to details, and be able to act in a professional manner and demonstrate excellent public relations skills. Ability to work in a fast-paced work environment with frequent interruptions, maintaining the highest level of confidentiality at all times. Ability to effectively reach consensus with a diverse population with differing needs. Organizational: Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, Excellent written and oral communication Excellent customer service skills, particularly in dealing with stressful personal interactions. Strong analytical, problem solving and decision-making skills. Language Skills: Read, write, speak, and understand English. Computer Skills: Intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office. Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Is Exempt Position? No Job Family: SPECIALIST HIM Scheduled Days of the Week: Shift Start & End Time:
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Senior Coding Quality Educator - *Remote - Most states eligible*

    Providence Health & Services 4.2company rating

    Moro, OR jobs

    Senior Coding Quality Educator _Remote - Most states eligible._ _Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them._ Providence is calling a Senior Coding Quality Educator who will: + Assist with the day-to-day operations of the Coding Integrity, Knowledge Management team + Assist with research and developing coding guidance based on local, state and federal healthcare coding regulations and other payor guidelines as applicable + Obtain, interpret, analyze and communicate information regarding coding matters with all internal and external revenue cycle and coding teams + Collaborate with various departments e.g., Physician Network Operations, Revenue Cycle, Compliance, Practice Operations, and other key stakeholders on all coding matters We welcome 100% remote work for residents in the United States with the exception of the following States: + Colorado + Hawaii + Massachusetts + New York + Ohio + Pennsylvania Essential Functions: + Assist with the identification, development and delivery of new and ongoing coding changes and updates to all regional coding teams + Collaborate with various departments e.g., regional coding teams, revenue cycle, compliance, practice operations, and other key stakeholders on all coding matters + Respond timely (either orally or written) to coding inquiries from coders, educators, and other teams across Providence enterprise + Serve as a resource and subject matter expert for all coding matters + Provide coding support to regional coding teams as needed + Maintain relevant documentation and data as required + Review and update coding guidance annually or as necessary + Maintain document control + Develops action plans as necessary to resolve complex coding cases and to address the implementation of new service offerings or code changes + Facilitates education to support Medicare Risk requirements & organization goals + Review relevant patient details from the medical record based on coding and documentation guidelines + Participate in monthly progress meetings to discuss process improvements, updates in technology, along with any job related details + Communicate any coding updates published in third-party payer newsletters and bulletins and provider manuals to coding and reimbursement staff + Assists management in identifying and creating standardized workflows + Reviews EMR templates and identifies areas of improvement for provider documentation + Attends and presents at regional meetings as needed Required qualifications for this position include: + High School Diploma or GED Equivalency + National Certification from American Health Information Management Association upon hire or National Certification from American Health Information Management Association upon hire. + 6+ years of experience in professional fee inpatient, surgical, outpatient coding, E/M, auditing and related work + 5+ years of experience providing provider education and feedback to facilitate improvement in documentation and coding + Strong experience in Excel (e.g., pivot tables), database, e-mail, and Internet applications on a PC in a Windows environment Preferred qualifications for this position include: + Associate Degree in Health Information Technology or another related field of study + Bachelor's Degree in Health Information Technology or another related field of study + 5+ years of experience in coding for multispecialty practice + 2+ years of experience in professional fee billing methodologies + Experience with IDX, Allscripts, Advanced Web, Meditech + Experience with project management Salary Range by Location: AK: Anchorage: Min: $40.11, Max: $62.27 AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91 California: Humboldt: Min: $40.98, Max: $64.88 California: All Northern California - Except Humboldt: Min:$46.91, Max: $72.82 California: All Southern California - Except Bakersfield: Min: $41.81, Max: $64.91 California: Bakersfield: Min: $40.11, Max: $62.27 Idaho: Min: $35.69, Max: $55.41 Montana: Except Great Falls: Min: $32.29, Max: $50.13 Montana: Great Falls: Min: $30.59, Max: $47.49 New Mexico: Min: $32.29, Max: $50.13 Nevada: Min: $41.81, Max: $64.91 Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05 Oregon: Portland Service Area: Min: $40.11, Max: $62.27 Texas: Min: $30.59, Max: $47.49 Washington: Western - Except Tukwila: Min: $41.81, Max: $64.91 Washington: Southwest - Olympia, Centralia & Below: Min: $40.11, Max: $62.27 Washington: Tukwila: Min: $41.81, Max: $64.91 Washington: Eastern: Min: $35.69, Max: $55.41 Washington: South Eastern: Min: $37.39, Max: $58.05 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400515 Company: Providence Jobs Job Category: Coding Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4010 SS PE OPTIM Address: WA Spokane 101 W 8th Ave Work Location: Sacred Heart Medical Center-Spokane Workplace Type: Remote Pay Range: $See posting - $See posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $40.1 hourly Auto-Apply 13d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Eugene, OR jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $110k-195k yearly est. Easy Apply 5d ago

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