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Become A Legal Receptionist

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Working As A Legal Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $38,000

    Average Salary

What Does A Legal Receptionist Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence 
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success.

The specific responsibilities of receptionists vary depending on where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In beauty or hair salons, they schedule appointments, direct clients to the hairstylist, and may serve as cashiers.

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

When they are not busy with callers or visitors, receptionists perform other office tasks, such as processing documents or entering data.

Receptionists use telephones, computers, and other office equipment such as scanners and fax machines.

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How To Become A Legal Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Legal Receptionist Career Paths

Legal Receptionist
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Controller
9 Yearsyrs
Legal Secretary Office Manager Operations Manager
Operations Director
9 Yearsyrs
Legal Secretary Office Manager
General Manager
6 Yearsyrs
Legal Secretary Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Paralegal Attorney Owner
Co-Owner
6 Yearsyrs
Paralegal Attorney Consultant
Account Manager
5 Yearsyrs
Paralegal Consultant Manager
Property Manager
6 Yearsyrs
Office Administrator Administrator Assistant Manager
Center Manager
6 Yearsyrs
Office Administrator Administrator Manager
Business Manager
6 Yearsyrs
Office Administrator Administrator Operations Manager
Site Manager
7 Yearsyrs
Medical Assistant Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Medical Assistant Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Medical Assistant Billing Specialist Medical Coder
Billing Manager
7 Yearsyrs
Clerk Specialist Customer Service Supervisor
Administrative Manager
6 Yearsyrs
Clerk Pharmacist Technician Patient Care Coordinator
Practice Manager
9 Yearsyrs
Clerk Accounts Payable Clerk Payroll Administrator
Business Office Manager
7 Yearsyrs
Substitute Teacher Adjunct Instructor Author
Entrepreneur
5 Yearsyrs
Data Entry Clerk Billing Specialist Medical Coder
Billing Office Manager
6 Yearsyrs
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Do you work as a Legal Receptionist?

Help others decide if this is a good career for them

Average Length of Employment
Legal Assistant 3.6 years
Lead Receptionist 3.0 years
Legal File Clerk 2.5 years
Receptionist 2.0 years
Legal Receptionist 2.0 years
Desk Receptionist 1.6 years
Top Careers Before Legal Receptionist
Receptionist 13.7%
Cashier 6.1%
Internship 3.9%
Secretary 2.4%
Server 2.1%
Teller 2.0%
Assistant 1.7%
Top Careers After Legal Receptionist
Receptionist 10.9%
Cashier 4.2%
Paralegal 3.9%
Internship 2.8%
Server 2.0%
Clerk 1.5%
Secretary 1.5%
Assistant 1.4%

Do you work as a Legal Receptionist?

Legal Receptionist Demographics

Gender

Female

82.4%

Unknown

11.7%

Male

5.9%
Ethnicity

White

58.3%

Hispanic or Latino

21.1%

Black or African American

11.8%

Asian

5.7%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

81.6%

French

7.9%

Portuguese

2.6%

Vietnamese

2.6%

Hindi

1.3%

Urdu

1.3%

Arabic

1.3%

Bengali

1.3%
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Legal Receptionist Education

Schools

University of Phoenix

14.4%

Kaplan University

7.5%

Miami Dade College

6.8%

Northern Virginia Community College

6.8%

Broward College

6.2%

College of Southern Nevada

5.5%

Liberty University

4.8%

Prince George's Community College

4.1%

Florida State College at Jacksonville

4.1%

University of Washington

4.1%

University of Central Florida

4.1%

Southern New Hampshire University

4.1%

El Centro College

3.4%

Ashford University

3.4%

John Jay College of Criminal Justice of the City University of New York

3.4%

Troy University

3.4%

Heald College - Central Administrative Office

3.4%

Monroe College

3.4%

Florida State University

3.4%

Cuyahoga Community College

3.4%
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Majors

Legal Support Services

24.2%

Business

14.4%

Criminal Justice

10.3%

Health Care Administration

5.3%

Legal Studies

4.5%

Medical Assisting Services

4.3%

General Studies

4.0%

Psychology

3.9%

Communication

3.6%

Political Science

3.2%

Law

3.1%

English

2.8%

Liberal Arts

2.7%

Accounting

2.7%

Biology

2.1%

Nursing

2.0%

Education

2.0%

General Education, Specific Areas

1.7%

Human Services

1.7%

Human Resources Management

1.6%
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Degrees

Bachelors

30.0%

Other

27.2%

Associate

22.0%

Certificate

10.6%

Masters

5.5%

Diploma

2.2%

Doctorate

1.6%

License

0.8%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$38,000
View Detailed Salary Report
$25,000
Min 10%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$59,000
Max 90%
Best Paying Company
GEICO
Highest Paying City
San Francisco, CA
Highest Paying State
Alaska
Avg Experience Level
2.1 years
How much does a Legal Receptionist make at top companies?
The national average salary for a Legal Receptionist in the United States is $38,892 per year or $19 per hour. Those in the bottom 10 percent make under $25,000 a year, and the top 10 percent make over $59,000.

How Would You Rate The Salary Of a Legal Receptionist?

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Top Skills for A Legal Receptionist

  1. Legal Documents
  2. Phone Calls
  3. New Clients
You can check out examples of real life uses of top skills on resumes here:
  • Provided support to paralegals as needed by filing and maintaining confidential legal documents.
  • Answered, screened, and forwarded any incoming phone calls while providing basic information when needed.
  • Helped coordinate appointments between potential new clients and investigators.
  • Maintained lobby and reception area; periodically restocked kitchen and office supplies as necessary.
  • March 2011 - June 2011 * Performed administrative duties such as greeting clients, data entry, filing, handled correspondence.

How Would You Rate Working As a Legal Receptionist?

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Top Legal Receptionist Employers

Jobs From Top Legal Receptionist Employers

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