Senior Operations Manager jobs at LegalZoom

Description About LegalZoomWe're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.Remote-first Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.At the end of 2021, LegalZoom officially committed to being a remote-first company. Remote-first means that Zoomers are not expected to come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.This position will be SF Bay Area or LA Metro.OverviewAs a Senior Manager, Affiliate Operations at LegalZoom, reporting to the Director, Partnerships Channel, you will play a key role in owning our affiliate program's success by managing the health of the program, and looking for new growth opportunities for current and new affiliates. You will be responsible for executing strategies to grow and optimize our affiliate relationships, ensuring alignment with our partnerships and business goals.You will Own the day-to-day operations of the Affiliate Partner Program. Own relationships with our Affiliate Agency, our Affiliate Platform, and with new and existing Affiliate Partners. Analyze affiliate data, identifying trends and opportunities for optimization. Provide actionable insights to enhance the effectiveness of affiliate marketing efforts. Evaluate the ROAS of affiliate marketing initiatives and make data-driven decisions to optimize commissions against 1 YR LTV goals. Conduct proactive outreach to prospective affiliate partners utilizing internal CRM and sales tools for tracking effectiveness. Execute affiliate performance strategies that align with LegalZoom's business objectives. Cultivate and nurture strong relationships with assigned affiliate partners. Onboard new affiliates while addressing inquiries, providing support, and ensuring their needs are met. Collaborate with marketing to own the marketing calendar, communicate updates, launch promotions, and develop marketing assets to affiliates. Monitor and share industry trends, emerging technologies, and best practices in affiliate marketing. Provide regular gap analysis to identify and target affiliate partners within the legal services and related industries. Generate regular reports on affiliate partner and program performance, presenting key findings and recommendations to management. Travel/attend industry events, and visit with affiliate partners (as needed). You have Bachelor's degree in marketing, business, or a related field. 5-8 years of proven experience in affiliate marketing, ideally within the e-commerce or legal services industry. Strong experience with CJ, Impact Radius, Awin, or equivalent platforms. Strong experience running an affiliate program directly at a brand/advertiser. Analytical mindset with the ability to interpret data to make informed decisions. Strong relationship-building, communication and presentation skills. Experience at a B2B brand, and familiarity with legal/regulatory aspects of affiliate marketing is a plus. LegalZoom is a remote-first company and the national range for this role is $111,400 - 148,500 and actual compensation offered will depend on several factors, including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below. Medical, Dental, Vision Insurance 401k, With Matching Contributions Paid Time Off Health Savings Account (HSA) Flexible Spending Account (FSA) Short-Term/Long-Term Disability Insurance Plus other wellness benefits to include: Fertility Mental Health One Medical Wellness reimbursement of up to $250Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President, OPS Control to join our Controls team. This role is located in Lake Mary, FL. In this role, you'll make an impact in the following ways: Through collaboration, identify, analyze, monitor and minimize business risks, ensuring proper control policies and procedures are in place Responsible for control testing and reporting on control standards and oversight of control Develop training on policies and procedures concerning controls and risk management Monitor results on key risks, errors/near misses, reconciliations and root cause analyses, analyzing and determining appropriate management intervention To be successful in this role, we're seeking the following: Bachelor's degree or equivalent combination of education and work experience required; advanced degree preferred 7-10 years of total work experience Experience in the securities or financial services industry preferred Proven ability to work with large or specialized teams of Control & Operations professionals or multiple teams, including matrixed and geographically dispersed teams Demonstrated skills in recruiting, directing, motivating and developing staff to maximize individual and team contributions At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, OPS Client Service Manager At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our Loans Enablement Operations team. This role is located in Houston, TX. In this role, you'll make an impact in the following ways: The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY. This position is critical in ensuring that client service standards are met and exceeded by effectively managing client relationships and operational processes. By aligning with BNY's strategic pillars and principles, the role contributes to fostering a culture of trust, operational excellence, and client-centric service. Emphasizing collaboration and innovation, this position supports the organization's commitment to delivering exceptional client experiences and operational efficiency. Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles. Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions. Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting. Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise. To be successful in this role, we're seeking the following: Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus. Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred. Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA, required Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills for client interaction and collaboration across teams. Prior loan operations experience in a financial service setting preferred Detail oriented Excellent verbal and written communication abilities Ability to self-manage, prioritize, and execute workload Familiarity with technical applications to include, but not limited to, Microsoft Office applications At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

VICE PRESIDENT, OPS CLIENT SERVICE MANAGER At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our team. The position is located in Lake Mary, Florida (4 days in office per week). In this role, you'll make an impact in the following ways: Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles. Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions. Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting. Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise. Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction. Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management. To be successful in this role, we're seeking the following: Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus. Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills for client interaction and collaboration across teams. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Senior Manager, Reagent Manufacturing & Planning Operations Employment Type: Temp to Perm Compensation: $160,000-$175,000 annually + 10-15% bonus About the Role We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production. Essential Functions Build & Scale Reagent Manufacturing Operations Develop, expand, and mature reagent production processes to support rapid growth. Build a high-performing manufacturing team through hiring, onboarding, training, and talent development. Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling. Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes. Production Planning for Scale Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling. Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability. Strengthen inventory strategy across raw materials, WIP, and finished goods. Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks. Operational Excellence & Systems Implementation Drive a Lean/continuous improvement culture to increase throughput and reduce scrap. Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up. Lead site readiness for audits, certifications, and regulatory inspections. Collaborate with Engineering on automation, process control systems, and technology adoption. Cross-Functional Leadership in a High-Growth Environment Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans. Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights. Ensure reagent availability to support commercial launches, new product introductions, and changing field demand. Other duties as assigned. Competencies Scale-up mindset with ability to anticipate future operational needs. Strong people leadership and team development. Operational rigor and process-driven thinking. Effective cross-functional collaboration and influence. Data-driven decision-making (forecasting, dashboards, planning models). Continuous improvement orientation. Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size. Strong understanding of GMP/ISO13485 and reagent manufacturing processes. Demonstrated success implementing planning systems, MPS, and capacity models. Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability. Experience in biotech, diagnostics, MedTech consumables, or related fields preferred. Experience implementing or redesigning ERP/MRP systems preferred. Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred. Success Measures / KPIs Build a scalable reagent production team and organization structure. Implement or enhance ERP/MRP planning tools and dashboards. Expand reagent manufacturing capacity to meet growth projections. Improve throughput, yield, and batch success rates while reducing scrap and variability. Establish a stable MPS process with high schedule adherence. Enable successful new product launches and technology transfers. Strengthen quality, compliance, and documentation for scale. Supervisory Responsibility This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Yoh has an exciting opportunity for a Senior BIM Manager (4D Fuzor Required) to join our Global Entertainment client. The ideal candidate will have 6+ years of relevant working experience and live within a commutable distance to the office in Glendale, CA for a hybrid work environment (4 days in office). See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other opportunities, please apply with your updated resume ASAP. Title: Senior BIM Manager (4D Fuzor) Compensation: $100-125/hr Type: 36-Month Contract Industry: Entertainment Overview The Senior BIM Manager will lead the implementation and advancement of Building Information Modeling (BIM) and Virtual Design & Construction (VDC) technologies across large-scale, multidisciplinary design and construction projects. The role focuses on integrating 3D and 4D modeling processes, driving innovation in digital project delivery, and supporting the full lifecycle of major built-environment initiatives-from concept through construction and turnover. This position reports to the Design & Construction Technology Manager and collaborates directly with project leadership teams, including design, engineering, and construction management stakeholders. The successful candidate will bring deep technical expertise in BIM and 4D visualization, a collaborative mindset, and strong communication skills to foster technology adoption and excellence in project delivery. Key Responsibilities Partner with project leadership to implement BIM and VDC strategies supporting all phases of project development. Develop and manage 4D simulation models using Fuzor or equivalent tools, integrating 3D geometry with scheduling data to visualize construction sequencing. Support planning and coordination teams with ongoing updates to 4D models throughout the project lifecycle. Lead advanced site simulations and visual analyses to improve project execution and communication. Establish and oversee model management standards, ensuring efficient model performance and interoperability across platforms. Coordinate multi-discipline BIM collaboration workflows using tools such as Autodesk Revit, Navisworks, and BIM 360/ACC. Provide hands-on technical support and mentorship to project teams in model authoring, data management, and visualization techniques. Develop and implement model-based coordination strategies aligned with project goals and best practices. Represent project technology interests with internal and external stakeholders, advocating for digital construction innovation. Document and share lessons learned to refine organizational BIM/VDC methodologies. Maintain model health, data consistency, and proper setup of collaborative environments across all project systems. Contribute to deployment strategies for new software tools and digital workflows to enhance design and construction integration. Qualifications Required: Bachelor's degree in Architecture, Engineering, Construction Management, or related field. Minimum 6 years of progressive BIM/VDC management experience on large, complex projects. Proven expertise with Fuzor 4D (or comparable 4D simulation platforms) for integrating design models and construction schedules. Advanced proficiency in Autodesk Revit, Navisworks, and BIM 360/ACC platforms. Strong understanding of model coordination, clash detection, and data-driven workflows. Demonstrated success implementing BIM/VDC strategies that enhance project performance and collaboration. Excellent communication and presentation skills; comfortable leading discussions and training sessions across teams. Ability to troubleshoot complex model and visibility issues within Revit and Navisworks environments. Experience developing and enforcing Level of Development (LOD) standards for project deliverables. Skilled in managing multi-trade coordination and complex 3D/4D data exchanges. Preferred: Advanced knowledge of Rhino, Grasshopper, Dynamo, Python, or other visual scripting tools. Experience with SolidWorks, SketchUp, Maya, or Civil 3D for specialty modeling. Familiarity with parametric modeling, data integration, and digital twin workflows. Strong understanding of project controls-scope, schedule, and budget alignment. Prior experience supporting large creative, entertainment, or technically complex building programs. Working knowledge of reality capture or laser scanning technologies. Estimated Min Rate: $87.50 Estimated Max Rate: $125.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

We are seeking a strategic and technically adept Senior Manager of HRIS to lead the design, implementation, and continuous improvement of our global HR systems, with a core focus on Workday, business intelligence reporting tools, middleware integrations (preferably Boomi), and workflow automation. This role will partner closely with HR, IT, Finance, and external vendors to ensure HR systems align with business goals, optimize user experience, and drive data-driven decision-making. Key Responsibilities: HRIS Leadership & Strategy: Own the Workday HCM platform, including configuration, enhancements, and roadmap planning. Serve as the subject matter expert and escalation point for Workday modules (Core HCM, Recruiting, Talent, Compensation, Absence, etc.). Lead HRIS team members, fostering growth, collaboration, and delivery excellence. Integration & Middleware: Oversee the development, maintenance, and monitoring of system integrations between Workday and external platforms using middleware tools (ideally Dell Boomi). Partner with IT to ensure secure, scalable, and efficient API integrations and data flows. Reporting & Analytics: Drive the delivery of actionable HR analytics through BI tools such as Tableau, Power BI, or Looker. Ensure data integrity and security while enabling self-service reporting capabilities for HR and business leaders. Workflow Automation: Identify and implement opportunities for automation within HR processes using tools such as Workday workflow, ServiceNow, or other low-code automation platforms. Collaborate with process owners to streamline workflows and improve operational efficiency. Governance & Compliance: Ensure compliance with data privacy, audit, and SOX requirements across HRIS operations. Develop and maintain documentation for processes, integrations, and system configurations. Stakeholder Collaboration: Partner with cross-functional teams (HR, IT, Legal, Finance) to gather requirements and deliver HR technology solutions that support strategic goals. Manage vendor relationships and lead RFPs for new HR technologies or services as needed. Qualifications: Bachelor's degree in Human Resources, Information Systems, Computer Science, or related field; Master's degree preferred. 8+ years of progressive experience in HRIS or HR technology, with at least 3 years in a leadership role. Expertise in Workday HCM configuration and administration is required. Experience with middleware platforms (Boomi preferred) and REST/SOAP API integration. Strong knowledge of BI/reporting tools (Power BI, Tableau, Workday Adaptive/Prism). Proven success in implementing workflow automation and process optimization. Excellent project management, communication, and stakeholder engagement skills. Prior experience in a global or multi-state enterprise environment is a plus.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

We are a rapidly growing firm looking for a Division Manager to run our Houston Wastewater business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management. Compensation: Up to $150k base + division profit sharing (potential total income ofr $250k+) + ownership stake in the company Key Responsibilities Lead and manage the wastewater division, including lift stations and pump stations. Develop strategic plans to improve operational efficiency and service delivery. Ensure compliance with local, state, and federal regulations regarding wastewater management. Manage budgets, forecasts, and resource allocation for the division. Oversee the maintenance and operation of lift pumps and related equipment. Collaborate with engineering and technical teams to optimize facility performance. Provide leadership and mentoring to division staff, fostering a culture of safety and excellence. Qualifications Bachelor's degree in Engineering, Environmental Science, or related field. Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role. Proven experience in managing lift stations and pump stations. Strong understanding of regulatory requirements and industry best practices. Excellent communication and interpersonal skills. Demonstrated ability to lead and motivate a diverse team. Experience with budgeting and financial management in an operational context. Benefits Profit Sharing Equity Stake in the Company Medical Dental Vision Retiremenent Plan PTO Per Diem Company Vehicle Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: kevin.jones@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858994 -- in the email subject line for your application to be considered.*** Kevin Jones - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

We are a rapidly growing firm looking for a Division Manager to run our DFW wastewater construction business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management. Compensation: Up to $150k base + division profit sharing (potential total income of $250k+) Key Responsibilities Lead and manage the wastewater division, including lift stations and pump stations. Develop strategic plans to improve operational efficiency and service delivery. Ensure compliance with local, state, and federal regulations regarding wastewater management. Manage budgets, forecasts, and resource allocation for the division. Oversee the maintenance and operation of lift pumps and related equipment. Collaborate with engineering and technical teams to optimize facility performance. Provide leadership and mentoring to division staff, fostering a culture of safety and excellence. Qualifications Bachelor's degree in Engineering, Environmental Science, or related field. Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role. Proven experience in managing lift stations and pump stations. Strong understanding of regulatory requirements and industry best practices. Excellent communication and interpersonal skills. Demonstrated ability to lead and motivate a diverse team. Experience with budgeting and financial management in an operational context. Benefits Profit Sharing Equity Medical Dental Vision Retiremenent Plan PTO Per Diem Company Vehicle Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: kevin.jones@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858990 -- in the email subject line for your application to be considered.*** Kevin Jones - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Join ClearChoice Dental Implant Centers as a General Manager Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team. Job Type: Full-Time Salary: $90,000-$100,000 base plus annual bonus potential Why ClearChoice is the best choice for your career: •Competitive base salary • Work in a patient-focused environment with a team that empowers you to succeed • Enjoy a predictable Monday-Friday schedule-no weekends required • Take advantage of full healthcare benefits including medical, dental, and vision • Access a 401(k) retirement savings plan with company match • Paid time off and holidays to ensure you maintain a healthy work-life balance • Continuous training and professional development to sharpen your skills • Thrive in a collaborative, supportive, and mission-driven culture • Be part of a company where your passion for helping others leads directly to success-both for your patients and your career What You'll Do: Lead daily operations of the dental center, ensuring clinical and business excellence Oversee patient experience and workflow from consultation through treatment Manage and support a multidisciplinary team of doctors, clinicians, and staff Implement and drive business strategies to meet performance and financial goals Ensure compliance with operational standards, policies, and regulatory guidelines Analyze data to identify opportunities for growth and operational improvement Partner with the doctor to ensure high-quality patient care and service delivery Manage center financials including budgets, forecasts, and P&L oversight Champion a positive, inclusive, and accountable team culture Support ongoing staff training and development to drive success Skills and Experience We're Looking For: 5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality Proven success in leading teams and driving financial results Strong business acumen, including P&L management and strategic planning Ability to coach and motivate high-performing teams Excellent communication, organizational, and problem-solving skills Experience working in a fast-paced, service-oriented environment Bachelor's degree preferred; MBA or relevant advanced degree a plus Why Choose ClearChoice? ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands. Ready to Join Us? Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Our client, a highly esteemed premium womenswear label, based in Jacksonville, FL, is looking for a Store Manager to join their team! The Store Manager oversees all daily retail operations, ensuring an exceptional customer experience and consistent achievement of sales goals. This role leads, trains, and motivates the sales team, drives clienteling initiatives, manages inventory, and upholds high visual and operational standards. A successful manager is both strategic and customer-focused, using data and market awareness to elevate store performance and enhance client relationships. Collaboration with cross-functional partners and fostering an innovative, positive team culture are key components of this role. Key Responsibilities Sales & Client Experience Lead the team to meet daily, weekly, and monthly sales targets. Deliver a premium, customer-first experience across all touch points. Implement strong clienteling strategies to build long-term client relationships. Use KPIs and sales insights to make data-driven decisions that improve performance. Team Leadership Hire, train, and develop sales staff to maintain a high-performing team. Set clear expectations, provide ongoing coaching, and conduct performance evaluations. Foster a positive, collaborative, and innovative work environment. Clienteling & Relationship Building Manage a personal client book and provide tailored outreach and styling experiences. Coach the team on effective clienteling practices. Host appointments and in-store events to deepen customer engagement. Operations & Inventory Ensure proper inventory levels, stock organization, and timely replenishment. Maintain a clean, organized, and brand-aligned store environment. Manage scheduling, labor costs, and operational efficiency. Visual Merchandising & Promotions Execute visual directives and seasonal displays. Support marketing and promotional initiatives to drive traffic and increase sales. Competitor Awareness Monitor competitors in the area and share insights to enhance store strategy. Stay current with industry trends to ensure the store remains competitive and innovative. Qualifications 5+ years of retail experience, including at least 2 years in a leadership role. Demonstrated success in driving sales and leading a client-focused team. Strong clienteling and relationship-building skills. Proficiency in POS systems, CRM tools, and basic reporting software. Ability to work flexible hours and meet physical requirements of a retail environment. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

The Food Retail Brand Location Manager at UTSA is a management position responsible for developing and executing dining solutions to meet customer needs and tastes.? Oversees and manages dining operations where customers order prepared food from a menu. Job Responsibilities Leverages Aramark's coaching model to engage and develop team members to their fullest potential Ensures individual and team performance meets objectives and client expectations Ensures safety and sanitation standards in all operations Maintains effective client and customer rapport for mutually beneficial business relationships Identifies client needs and communicates operational progress Ensures the completion and maintenance of profit and loss statements Deliver client and company financial targets Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Creates value through efficient operations, appropriate cost controls, and profit management Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensures entire team is trained and able to execute Supervises team regarding production, quality and control Maintains a safe and healthy environment for clients, customers and employees Primarily responsible for food service at an assigned retail food location Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development Ensures that requirements for appropriate sanitation and safety levels in respective areas are met Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases Assists in location forecast and accounting Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards Coordinates activities with other internal departments Interfaces with vendors and key service users within client organization Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations Develops and implements retail services plans to improve service, quality and profitability of service areas?? Maintain effective working relationships with other departments to provide a unified retail experience for customers ? At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.??? Qualifications Requires at least 4 years of experience Requires 1-3 years of experience in a management role? Previous experience in retail required? Requires a bachelor?s degree or equivalent experience Strong communication skills?? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.? Must be able to stand for extended periods of time? Ability to demonstrate excellent customer service using Aramark's standard service model EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

At Ghirardelli, we're on a mission to become a one-billion-dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better . We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success. The Senior Production Supervisor proactively drives business objectives through strategic execution of department-wide tasks related to safety, quality, and efficiency to ensure continuous improvement of production lines. This role serves as a role model when leading teams and influences peers and direct reports. They understand the departments process flow, are a champion for Ghirardelli's quality and safety systems, and drive results through involving, coaching, teaching, and motivating both employees and peers. Depending on area of assignment up to 36 direct reports, can indirectly lead a team of up to 110 hourly employees Responsible for key systems in area of responsibility *NOTE: Our factory runs 24/7 with three shifts. The Sr. Production Supervisor position is scheduled for either 2nd shift (2pm-10:30pm) or 3rd shift (10pm-6:30am).