Office/Payroll Administrator
Legends job in Baltimore, MD
Payroll Administrator DEPARTMENT: Finance REPORTS TO: Accounting Manager FLSA STATUS: Non-Exempt Coordinates and prepares payroll for all employees in compliance with state and federal wage and hour requirements and ASM Global policy. Essential Duties and Responsibilities
* Processes facility payroll.
* Processes all wage garnishments, deductions, and payments for applicable employees.
* Calculates vacation and sick pay.
* Processes vacation and sick payment requests.
* Prepares payroll adjustments.
* Prepares manual checks, maintain check log and post to ADP.
* Prepares and updates payroll journal vouchers.
Qualifications
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* High School diploma or G.E.D. required; Accounting degree preferred
* Minimum 2 years experience in ADP payroll processing
Skills and Abilities
* Excellent oral, written and interpersonal skills
* Excellent data entry, basic accounting and journal entry skills
* Understanding of payroll taxes, laws, regulations and requirements
* Ability to function both independently and as a team member
* Ability to meet specific deadlines and successfully work under pressure, with close attention to detail
* Knowledge of spreadsheet software and word processing software and be proficient in Microsoft Word, Excel, and PowerPoint.
Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to handle files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women,
Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal
Contractor.
Concierge/ Elevator Operator
Legends job in Richmond, VA
The Theater Concierge will provide a warm and exceptional specialized service by providing outstanding customer service to our theater patrons. This position will share time between Altria Theater and Dominion Energy Center ESSENTIAL DUTIES AND RESPONSIBILITIES
* Develop relationships with patrons to improve their theater going experience and exceed their expectations
* Address, follow-through and resolve patron concerns
* Anticipate the patrons need and get them excited about current and future theater productions
* Warmly welcome patrons to the theater(s) and direct them to the right information and/or resource
* Provide patrons with a wealth of knowledge relevant to the theater and the community
* Research topics relevant to the theater(s) and the city of Richmond
* Be ready to stand in as Usher when called upon
* SMG provides a dynamic working environment in which duties and responsibilities may change; therefore employees are expected to be flexible and responsive to changes in the scope of their duties
QUALIFICATIONS
* Must be Customer Service Oriented! This position is on the front lines of our theaters' relationship with its patrons
* Excellent verbal and written skills
* Must be able to effectively and calmly deal with a multitude of patron issues while maintaining SMG policies
* Must be a Master of Conversation: be able to converse with anyone in every situation in a non-threatening, respectful manner; listen carefully to what others are saying and intend to say
* Must have a passion for theater
* Must love helping people
* Possess an intellectual curiosity and a desire to learn about the theater and the community surrounding it
* Radiate compassion, excitement and charisma
EDUCATION AND WORK EXPERIENCE
High School Diploma or equivalent
Experience meeting and helping people
Demonstrated ability to work effectively with the public
Candidates MUST be able to pass a background check
Event Housekeeping
Legends job in Richmond, VA
Event Housekeeping - Altria Theater DEPARTMENT: Operations REPORTS TO: Operations Supervisor FLSA STATUS: Part-Time ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Event Housekeeping Staff at Altria Theater. ASM Richmond manages the Altria Theater and Dominion Energy Center. The Event Housekeeping Staff will assist the Operations Supervisor and Operations Staff during events and daily cleaning at Altria Theater.
MAJOR RESPONSIBILITIES:
* Cleaning of the interior and exterior of the venue
* Sweeping, mopping, buffing, dusting, vacuuming, and window cleaning
* Clean restrooms including, but not limited to, removal of trash, restock paper products, and clean urinals, sinks, and toilets
* Must be willing to operate various types of cleaning equipment including, but not limited to, vacuums, floor scrubbers/sweepers, buffers, various cleaning tools, and any other equipment or tools used by the Operations Department
* Control janitorial supplies and keep a weekly inventory to turn in to the Operations Supervisor
* Alert the Operations Supervisor of areas in the venue that need extra attention and work him/her to take care of it
* Perform all other duties as assigned by the Operations Supervisor, Operations Manager, and Director of Operations
QUALIFICATIONS:
Education and/or Experience
High school diploma or general education degree (GED). 1-2 years of housekeeping experience preferred with BBP and PPE training/experience.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities
* Ability to work irregular hours; shifts that may include nights, graveyard shift, weekends and holidays
* Some experience using hand tools preferred
* To promote safety, the employee must be able to communicate in English in emergency situations
* Ability to take direction and relay that to co-workers in a way that promotes safety and efficiency
* Strong communication skills with both peers, clients and customers
* Ability to see projects that needs to be done and reported to the Operations Supervisor
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is required to walk extensively, occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.
* This position requires work inside and outside of the building and some exposure to adverse conditions.
* Standing for long periods as well as; knelling, crouching and crawling
* While performing duties, the employee will be in areas of high decibel noise
ASM Richmond is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.
VEVRAA Federal Contractor
Dishwasher
Legends job in Richmond, VA
DISHWASHER DEPARTMENT: Food & Beverage REPORTS TO: Executive Chef FLSA STATUS: Non-Exempt- Part Time-Hourly ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of Kitchen Utility in Richmond, Virginia. Under direction of the Executive Chef, the Part Time Dish Washer's primary responsibilities include the following functions in accordance with ASM policies.
MAJOR RESPONSIBILITIES:
Include the following. Other duties may be assigned.
Essential Responsibilities:
* Sets up and breaks down dish machine, including arms, screens, and baskets.
* Clean the pulpier machine at the end of the evening shift.
* Cleans and polishes' machines thoroughly including removing any paper and hosing down interior.
* Checks machine to ensure it is operating correctly and reports any defects immediately.
* Washes and stores in their proper place all dishes, trays, utensils, cups and small equipment for the department.
* Checks water temperature during dishwashing operation to ensure proper temperature.
* Removes trash from dish room and places in proper dumpsters and areas.
* Cleans and sanitize garbage cans and keeps liners in cans clean at all times.
* Cleans and keeps dish room area neat including detergent storage area and belt line.
* Keeps all machinery clean, polished and neatly stored.
* Do necessary pull for each event. (A pull sheet generated by the Banquet Manager will provide when pulls are necessary)
* Cleans dishes, glassware, pots, pans, silverware, silver service and kitchen items including storage racks, floors, walls, dish area and all other items requested.
* Ensures all PPM levels for sanitizer on dish machine and pot sinks meet specific requirements for health standards.
* Maintain all drains in kitchen, pantries, bar room, back halls, and any other area within the Food & Beverage Department.
* Clean and maintain all pantries in the facility.
* Keep utensil racks, dish storage area, dry storage area, mop room, banquet area, dish closet, garbage cans, glassware, storage areas, bake ware storage areas, and any other storage areas from kitchen wares clean and orderly
* Maintain kitchen and all food service area floors, drains, and garbage as directed by the Executive Chef.
* Assist in plating of food product, loading hot boxes, and the moving of food product from kitchen to function area.
Supervisory Responsibilities
Not Applicable
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* High school graduate or equivalent
* Six months experience in high volume dish room
Skills and Abilities
* Ability to communicate verbally and in writing in the primary language used in the workplace.
* Bi-lingual a plus.
* Ability to handle high pressure environments with skill.
* Ability to work and manage staff in noisy and high temperature situations (when dish machine is operating).
Computer Skills
Not Applicable
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
* Must be able to bend, stoop, lift, and carry bulky equipment weighing up to one hundred pounds on a regular basis.
* Must be able to stand and walk for long periods of time to and from function areas and kitchen facilities.
* Must be able to push or pull heavy food storage units.
* Must be able to off load pallets of food and beverages.
* High heat and steam in the dish room
* Long hours standing
* High noise level
Hours of Work & Travel Requirements
Hours are irregular and based on the needs of the client.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Production Manager-Private Events
Legends job in Tysons Corner, VA
Essential Duties and Responsibilities * Work with Capital One clients and Capital One Executive Events Production team to advance production details for events hosted at Capital One Hall. * Work with Private Event clients and teams to advance production details for events hosted at Capital One Hall.
* Schedule production labor for assigned events/shows.
* Serve as the on-call production manager for assigned shows and events.
* Coordinate with other departments to ensure all aspects of the show needs are met (i.e., VIP entries, parking logistics, and other non-production details)
* Coordinate with Sales Department, and Operations department on room set-ups i.e. orientation of stage, AV and lighting and control placement.
* Prepare production estimates for Capital One clients, promoters and manage changes, adjustments to estimates when needed.
* Manage employee payroll and make WIP edits to employee payroll when needed.
* Steward vendor relationships and manage vendor invoices, payment to vendors via accounts payable and bills.com.
* Assist in management of a preventative maintenance program for all light, sound, video, and rigging/ staging equipment.
* Recommend capital purchases or improvements to director of production.
* Provide for the training, safe working conditions and welfare of stage employees in accordance with Legends Global policies, and applicable EEO and OSHA regulations.
Qualifications
* Must have attention to detail and ability to manage multiple tasks simultaneously.
* Must have experience as a technician in at least one discipline (audio, lighting, video, rigging)
* Must have strong leadership, communication, and organizational skills necessary for planning and directing coverage at events.
* Must have strong customer service and interpersonal skills.
* Must be able to adapt to changes in the work environment, manage competing demands, frequent changes, delays, or unexpected events.
* Must have the ability to train, plan, assign, direct work, and motivate stage personnel.
* Understand and work from general instructions, specifications, blueprints, lighting plots, rigging plots, and preventive maintenance schedules.
* Must be able to prepare, analyze and operate within department budget.
* Must have strong computer skills.
Education and/or Experience
* 4-year degree in Theater with technical emphasis or professional equivalence
* 3-year minimum experience working in a performing arts center/theater
* Knowledge of production operations, maintenance, and stage management
* Working knowledge of applicable OSHA, state and other work environment and safety regulations
* Working knowledge of fire and public safety issues
* Prior supervisory experience preferred.
Working Environment/Conditions
* High noise level
* Working from height
Hours of Work and Travel Requirements
* Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Daily lifting and carrying up to 50 lbs.
* Constant reaching, standing, walking, and stooping.
* Performing work through repetitive eye/hand coordination
* May include manual labor, moderate lifting and/or arduous working conditions.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
LEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking and tickets for shows.
Facility Services Coordinator
Legends job in Hampton, VA
DEPARTMENT: Operations/Maintenance/Administration JOB TITLE: Facility Services Coordinator REPORTS TO: Director of Operations FLSA: Salary, Exempt * * * * * Under the supervision of the Director of Operations: Types correspondence, performs administrative tasks such as filing, taking messages, collecting and reporting statistics, manages the set-up and breakdown of event-related utility service orders, and manages the ASM HRCC's ALTUM systems for the coordination and recordkeeping of all building repairs and services.
MAJOR RESPONSIBILITIES
* Creates and maintains spreadsheet databases for purchase orders and requisitions.
* Generates purchase requisitions and follows-up along the approval process.
* Facilitates the ordering of all back-of-house supplies once requisitions are approved.
* Oversees facility inbound orders to ensure accuracy and supply/order receipt.
* Follows up on any projects as directed by the Director of Operations.
* Assists with preparation for OSHA and ASM reports.
* Manages the set-up and breakdown of event related utility service order desks. Includes verifying vendors' needs during and prior to events to coordinate the ordering process.
* Places follow-up phone calls and/or emails to provide confirmation of payments for services.
* Builds rapport with clients by ensuring information on bill of sale is accurately recorded into spreadsheet/database.
* Assists with attending to the Reception desk and phone and console coverage as backup during the Receptionist's lunch, time-off, and as needed.
* Maintains department bulletin boards and assists with the planning & execution of facility internal functions for team members.
* Creates work orders by inputting accurate data into the HRCC's ALTUM and updates the work orders regularly to guarantee up-to-date information is recorded.
* Coordinates and schedules facility repairs and inspections and makes sure all details are recorded accurately and timely into the ALTUM management system.
* Coordinates the event-related internet needs with external partners for implementation.
* Responsible for the monthly reporting of all building utilities to include electricity, natural gas, water/sanitation, trash/recycling, and other items as requested.
* Analyzes and develops alternative solutions for operational projects, procedures, elements.
* Assists in the implementation of facility rules/regulations as they relate to policy.
* All other duties/responsibilities as assigned to assist with the function of the Convention Center.
WORKING CONDITIONS
Fast paced, multifunctional office environment where a professional business attitude and appearance is required.
KNOWLEDGE, SKILLS & ABILITIES
* A Bachelor's Degree in Business Administration or a similar field - or - the equivalent combination of education and experience.
* One to two years of professional business office experience.
* Ability to type at 45 WPM with few errors.
* Ability to work extended and/or irregular hours including nights, weekends, and holidays.
* Ability to operate a desktop PC and laptop computers, calculators, fax machines, copiers and other office equipment.
* Comfortable with generating and maintaining documents with Microsoft Word, Excel and other MS Office software.
* Ability to work productively and independently with little to moderate supervision to fulfill tasks and meet deadlines.
* Must be detailed-oriented with the ability to make rational decisions.
* Must possess excellent interpersonal, oral and written communication skills.
* Must be a team-player with the ability to get along with others.
* Must be able to speak, read and write English fluently.
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Legends Global is an Equal Opportunity Employer M/W/V/D.
1610 Coliseum Drive ● Hampton, Virginia 23666 ● *************** ● ****************
************ ● ************ (Fax) ● 866-484-HRCC (4722) (Toll Free)
Easy ApplyPublic Safety Supervisor
Legends job in Hampton, VA
Public Safety Supervisor DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA: Fulltime, Non Exempt Under direct supervision, maintain security of facility and grounds by being aware/observant of crime and vandalism. Maintain and monitor all physical public safety items such as key control, access cards, video/camera systems, radio, etc. Maintain parking/traffic control and enforcement as directed. Provide an industry leading 24/7 facility security operation with tact, outstanding service and provide a positive and memorable experience. Work is performed in a fast-paced environment requiring multi-task and overlapping deadlines. Work extended and/or irregular hours including nights, weekends and holidays as needed. Must have the ability to walk extended distances and climb stairs.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
* Greet guests as they enter and leave the facilities
* Answer questions; resolve complaints, and give directions
* Enforce venue policies and procedures
* Report suspicious activity and violations of campus policy
* Respond to guest conflicts, medical situations, and other incidents
* Provide crowd management and assist with crowd movement
* Secure locations and prohibit access to unauthorized individuals
* Challenge unauthorized personnel in restricted areas
* Follow established code of conduct and safety procedures
* Provide exceptional service to all patrons
* Perform regular and routine security rounds of the campus; noting and correcting unsafe or insecure conditions, and takes further and immediate action to correct conditions as needed
* Complete detailed reports on activity during shift
* Complete Written Incident reports
* Verify reports are completed
* Input door schedule into magnetic door lock program
* Direct visitors, deliveries and related personnel to proper areas, notifies related departments of visitor/delivery arrival/departure
* Operate and monitor computerized fire alarm system and surveillance camera
* Operate company vehicle to transports employees or patrons around campus
* Take appropriate action in the event of an emergency
* Maintain daily shift schedules and posts
* Assign shift duties to Public Safety Officer/Public Safety Event Staff
* Supervise Public Safety Officer and Public Safety Event Staff
* Report incident to Public Safety Management for follow-up
* Maintain a proactive and positive attitude
* Attend campus meetings in the absence of Public Safety Management
* Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet - i.e. smiling, saying "Good Day" or offering assistance when needed.
* Must feel comfortable when around large groups or speaking to a guest, as needed
* Understands the importance of providing customer service and in understanding of "The Magic is in the Details"
* All other duties and responsibilities as assigned
Knowledge
Public Safety/Security Background, including but not limited to Law Enforcement, Military, Fire, or Emergency Medical Service Background.
Job Requirements
(Some may not be required, but preferred)
* Surveillance (CCTV) Skills, preferred but not required
* Working knowledge of Security and Public Safety functions
* Customer Service Techniques
* Fire Alarm System
* Basic Knowledge of Microsoft Office Applications
* Must be able to use a Two-Way radio at all times
* Must maintain a professional appearance at all times.
* Must be able to keep information confidential
* Valid State driver's License with no more than 4 points
* Must be able to pass pre-employment Background check, as well as random checks during employment
* Must be able to pass Pre-Employment drug test as well as random drug testing during employment
Experience
* Minimum 1 year experience in Public Safety field
* Minimum 2 year supervisory/field training supervisor experience in Public Safety field
Skills/Aptitudes
Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours; must be fluent in English language; must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred.
Working Conditions
May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations.
To Apply
Please apply online at the Hampton Roads Convention Center website under the About Tab/Careers.
ASM Global- Hampton Roads Convention Center
1610 Coliseum Drive
Hampton, VA 23666
Applicants that need reasonable accommodations to complete the application process may contact ************** ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Runner
Legends job in Charlottesville, VA
ASM Global - Charlottesville, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Production Runner at John Paul Jones Arena. Under general direction of the Production/Events Manager, this individual is responsible for various errands associated with the production and operations of various shows.
Essential Duties and Responsibilities
* Provide transportation for various personnel throughout the show day, such as hotel and airport pickups and drop offs using
either personal car or company-provided vehicle
* Run errands such as department meals, laundry, grocery shopping, package delivery, equipment rentals, coffee runs, etc.
* Coordinate large take-out orders with local restaurants, purchasing, retrieving, and distributing to touring personnel
* Coordinate large shopping lists from local grocery stores, deliver to the venue
* Assist production staff with general production-related duties
* Maintain cash and receipts for expense reimbursement and reconciliation
* Provide local area information to touring staff
* Pick up and drop off company-rented 15-passenger and cargo vans
* Light administrative duties such as making copies, posting signs and cash reconciliation
* Confidentiality is very critical to the role
* Various special projects and tasks assigned
Qualifications
* 21 years of age or older
* Valid driver's license with a good driving record
* Safe driving habits a must
* Friendly and personable, works well with others but also able to work independently
* Punctual, reliable, and responsible
* Professional and courteous
* Ability to work a long day (typical show day runs about 16 to 18 hours)
* Ability to handle multiple tasks in a fast-paced environment
* Thorough knowledge of the local area preferred, but not required
* Bring a passion for accomplishment and success and set high standards for performance
* Value team-work and collaboration. Exhibit a participatory and inclusive work style
* Possess a style that facilitates the sharing of knowledge and the building of teams
* Demonstrate the highest level of personal ethics and professional integrity
Other Qualifications
Ability to work with limited supervision and as a team member.
Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to walk extensively. The employee must occasionally lift and/or move up to 75 pounds unassisted.
This position may require work inside and outside of the building and some exposure to adverse conditions.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Ticket Seller
Legends job in Richmond, VA
Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS: Non-Exempt- Part Time-Hourly ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at its Richmond Facilities to include Dominion Energy Center and Altria Theater. This position is responsible for the sale of tickets to shows and events at each venue.
MAJOR RESPONSIBILITIES:
* Opens and or closes ticket window as required.
* Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
* Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
* Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
* Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
* Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
* Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
* Files various records and reports. Performs related clerical work as assigned.
QUALIFICATIONS:
* Ability to count money, make change accurately
* Ability to listen and follow instructions
* Ability to input data into a computer to record sales transactions
* Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
* Good problem-solving skills and organizational ability
* Ability to work independently and as a member of the team
* Good customer service skills and sense of public relations
* Ability to work the ticket window with minimal supervision
* Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
* Must be able to speak, read, and write English
* Must have professional attitude and appearance
* Must have daytime availability as well as willing to work flexible nights, weekends, and holidays as needed.
EDUCATION AND WORK EXPERIENCE
* High school diploma or general education degree (GED)
* 1 to 3 months related experience and/or training
* Or equivalent combination of education and experience
* Box office or guest services background preferred - Retail and Customer Service Experience
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Event Bar & Beverage Crew
Legends job in Tysons Corner, VA
Essential Duties and Responsibilities * Greets all guests with enthusiasm and friendliness. * Serves non-alcoholic beverages in an appropriate manner consistent with company standards * Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
* Provides the highest level of service in accordance with our standards.
* Identifies beverage orders when ready and delivers items to stations in a timely manner.
* Communicates with food and beverage staff to ensure guest satisfaction.
* Follows checklists and standard operating procedures.
* Maintains a safe, clean, organized, and stocked work area.
* Maintains full knowledge of menus, recipes, and other pertinent information.
* Responsible for constant sanitation, organization, and proper food handling.
* Prepares work area for either opening, mid-shift or closing in accordance with company standards.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Must have a High School Diploma or GED.
Skills and Abilities
* Must be friendly and personable with excellent customer service skills.
* Must be a team player and work well with others.
* Mostly weekdays daytime, but must be available nights, weekends, and holidays.
COMPENSATION
Competitive salary, commensurate with experience, offer sick paid, tickets to shows if available by request, free parking.
WORKING CONDITIONS
Location: Capital One Hall or nearby location on Capital One Center Campus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking.
Director of Food & Beverage
Legends job in Hampton, VA
Food & Beverage Director Job Title: Food & Beverage Director Department: Food and Beverage / Savor Reports To: General Manager FLSA Status: Salaried Exempt The Food & Beverage Director is responsible for overseeing all food and beverage production and service within the facility. This role directly supervises the Executive Chef, Sous Chef, Banquet Manager, and managers of all other outlets (snack bars, concessions, etc.). The Director manages budgets, hires and develops staff, ensures compliance with all safety and sanitation standards, and applies strategic marketing principles to consistently exceed guest expectations.
Essential Duties & Responsibilities
* Develop, monitor, and adjust annual budgets for all food and beverage outlets.
* Oversee hiring, training, orientation, and professional development of department staff.
* Ensure compliance with all safety, sanitation, energy, and preventive maintenance standards.
* Implement and monitor cost control procedures and standard operating policies.
* Approve menus, staffing plans, job descriptions, and scheduling procedures.
* Manage purchasing, receiving, inventory, and vendor relations to ensure quality and cost-effectiveness.
* Research and evaluate new products, preparation techniques, and presentation styles.
* Collaborate daily with the Executive Chef, Sales, Marketing, Concessions, and Purchasing/Warehouse teams.
* Oversee guest service, address complaints, and ensure a high level of customer satisfaction.
* Plan and promote events, banquets, and outlet-specific marketing initiatives.
* Develop wine lists and sales promotions for beverage programs.
* Ensure compliance with federal, state, and local food safety, alcohol service, and labor laws.
* Supervise remodeling, refurbishment, and upgrades to F&B areas.
* Approve payroll, invoices, reservations systems, entertainment, and event programming.
* Maintain accurate records of sales, special events, and financial reporting for POS reconciliation.
* Uphold company standards for appearance, cleanliness, and staff dress codes.
*
Supervisory Responsibilities
* Ensure compliance with all federal, state, and local employment regulations.
* Recruit, train, supervise, and evaluate managers and supervisory staff.
* Foster cooperative working relationships with staff, union representatives (if applicable), tenants, and the public.
* Evaluate and recommend operational improvements to better meet customer needs.
Qualifications
Education & Experience
* Bachelor's Degree in Business, Hospitality, Public Administration, or related field (or equivalent combination of education and experience).
* Minimum of 2 years leadership experience in arena or large-scale food & beverage operations.
* Experience with contract negotiation, purchasing, labor relations, and union environments (if applicable).
* Executive Chef experienced preferred.
Skills & Abilities
* Strong leadership, interpersonal, and communication skills.
* Ability to manage confidential information with discretion.
* Proven ability to anticipate challenges and implement corrective actions quickly.
* Knowledge of hospitality, convention center, arena, or entertainment venue food & beverage operations.
* Strong customer service and hospitality focus.
* Effective conflict resolution, team motivation, and supervisory skills.
* Knowledge of public relations, event planning, safety regulations, and compliance requirements.
* Ability to work effectively under pressure with multiple priorities.
Computer Skills
* Proficiency with MS Office Suite (Word, Excel, Outlook).
* Familiarity with POS systems and inventory management software preferred.
Other Requirements
* Ability to work flexible hours, including nights, weekends, and holidays.
* Professional appearance and demeanor.
* Ability to travel as needed.
This description portrays in general terms the type and levels of work performed and is not intended to be all inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
1610 Coliseum Drive ● Hampton, Virginia 23666 ● *************** ● **************** ● ************
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Easy ApplySenior Accountant
Legends job in Tysons Corner, VA
Essential Duties and Responsibilities * Assists in preparation of all aspects of event accounting including settlements, event costs, flash reports, and journal entries * Records all payroll entries to the general ledger including biweekly payroll and monthly accruals
* Prepares and records daily cash receipts to the general ledger
* Perform account analysis on both a facility and event leveL
* Record, review and reconcile cash receipts, encode A/R cash receipts, and maintain cash journals
* Prepares and performs bank and balance sheet account reconciliations
* Review A/P invoices in Bill.com
* Assists in maintaining general and subsidiary ledgers, accounts receivable, accounts payable, revenue distribution, and operating expenses, and insurance records
* Verifies and checks the accuracy of general ledger coding
* Prepares and analyzes information for financial statements and reports
* Other duties as assigned
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Bachelor's degree in accounting/finance
* Minimum of 2 years' experience
* Previous work experience in financial statement preparation, journal entries, and analysis of account balances
* High aptitude of Microsoft Excel and Word, and accounting software
* Excellent math skills; high aptitude for figures
* Excellent communication, interpersonal skills and time management
* Ability to work with and maintain highly confidential information is required
* Previous experience in live event or F&B accounting highly preferred
* Previous experience with Sage and Bill.com highly preferred
Certificates, Licenses, Registrations
* CPA is preferred
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site at Capital One Hall in Tysons, VA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking.
Theatrical Electrician
Legends job in Richmond, VA
ASM Global - Richmond, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Theatrical Electrician at Dominion Energy Center. ASM Global Richmond manages the Altria Theater, Dominion Energy Center, and Bon Secours Training Center. The Theatrical Electrician will work with the Production and/or Event Manager(s) to supply superior theatrical lighting for our clients.
Essential Duties and Responsibilities:
Assists touring and resident company technical staff.
Responsible for running light board for events.
Hang, focus, and program lighting equipment as required by the various events.
Inspects, monitors, and evaluates all lighting equipment to determine effectiveness and safety of usage.
Advises Management of improvements needed and recommends purchases when necessary.
Participates in all stage related duties including sound setup, stage set-ups, stage changeovers and all stage related duties as per the Production Manager.
Provides additional support as needed for all shows.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED required.
Minimum 2-5 years of related experience and/or training; or equivalent combination of education and experience.
Skills and Abilities:
Must possess advanced working knowledge of theater lighting practices and principles.
Programming experience on ETC EOS family of consoles.
Understanding of ETC Net3.
Understanding of conventional and intelligent lighting fixtures.
Lighting design experience is preferred, but not required.
Ability to organize and prioritize work to meet deadlines and to work effectively under pressure and/or stringent schedules.
Excellent written and verbal communication skills.
Demonstrated leadership skills; ability to work independently and as a member of the team.
Maintain an effective working relationship with clients, all levels of employees, Board of Directors, volunteers, patrons, and others encountered in the course of employment.
Ability to work flexible hours based on events, including daytime, evening, weekends, and holidays as needed.
Certificates, Licenses, Registrations:
No certifications are required.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.
Must have the physical ability to maneuver around all areas of the facility at times walking and/or standing up to 8-10 hours daily.
Must be able to hear and speak to use a two-way radio.
The ability to lift up to 75 pounds is required for this position.
Ability to work at heights or from a man lift
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position nor does it confer any contractual right, either express or implied, to remain in the company's employ.
Maintenance Technician
Legends job in Richmond, VA
Maintenance Technician DEPARTMENT: Operations REPORTS TO: Chief Building Engineer FLSA STATUS: Non-Exempt, Part Time ASM Global - Richmond, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Maintenance Technician. The Maintenance Technician is responsible for maintaining all facility equipment, including HVAC, plumbing, electrical, lighting, climate control systems, and fire suppression systems. Also maintain doors, hardware, floors, walls, etc.
Essential Duties and Responsibilities
* Operates, monitors, repairs and maintains all facility systems and equipment.
* Inspects and tests all systems throughout facility to detect malfunctions or breakdowns; diagnose
causes and locate the source of the problem.
* Responds to routine, precautionary and emergency alarms from building automation and life safety systems.
* Works safely; follows and adheres to all safety/maintenance precautions, policies and procedures; ensures adherence to OSHA, NFPA and other applicable safety codes.
* Ensures proper delivery of event-related utility services.
* Maintains and keeps accurate inventory of all mechanical, electrical and plumbing supplies spare parts, shop tools and equipment.
* Assists with special event coverage as needed.
* Records and logs all work performed and compiles all required reports in a timely and complete manner.
* Assists other Operations Department staff to expedite event conversions as needed.
* Assists with the planning, implementing, and supervision of projects and events.
* May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present wearing appropriate safety equipment.
* Works flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours. Will be subject to call 24 hours in case of emergency.
* Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and work experience
* High school diploma or GED required.
* 4 years of hands-on experience in facility maintenance; or equivalent combination of education and electrical, plumbing, or HVAC experience
Certificates, Licenses, Registrations:
* Possess any licenses, certificates or training required by local, State or National authorities for the operation of the equipment found at the facility, in particular electrical, HVAC, and forklift/lift operation. Tradesman license in one or more building trades preferred.
Computer Skills:
* To perform this job successfully, an individual should be proficient in Windows and MS Office applications. The employee will also use company Web Based Programs.
Supervisory Responsibilities:
* This position has no supervisory duties.
Skills and Abilities:
* Demonstrate a solid general knowledge of all phases of the building, equipment, operations, and maintenance including the maintenance of mechanical, electrical systems, life safety, and plumbing systems.
* Familiar with operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.
* Basic understanding of door hardware, locks, door closers, etc.
* Understand and be capable of insuring that all laws, building codes, ordinances, policies, procedures, risk management and emergency procedures are followed.
* Read and comprehend blueprints, drawings and other related materials.
* Excellent verbal, written and interpersonal skills required.
* Ability to prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedules.
* Work independently with limited supervision, exercising judgment and initiative.
* Maintain effective working relationships with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duty of this job, the employee is required to walk/stand extensively, kneel, climb to high walkways, balance, and maneuver to all areas of the facility.
* The employee must occasionally lift and/or move up to 50 pounds.
* Work inside and outside the building is required, may have some exposure to adverse conditions.
* Must be able to hear and speak to use a two-way radio.
This position requires work inside and outside of the building and some exposure to adverse conditions.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Barback
Legends job in Tysons Corner, VA
Essential Duties and Responsibilities The Barback/Busser is responsible for providing high quality customer service during all events to achieve customer satisfaction and provides support to the various retail stands throughout the facilities. Essential Duties and Responsibilities
* Assists and oversees all food and beverage requirements pertaining to the bars.
* Assists with the ordering, receiving, and inventory of all accountable items.
* Ensure adequate storage of product by continual supervision of stock levels.
* Ensure quality products are delivered in a fresh and timely manner as guided by the Bar Manager.
* Works in conjunction with Suite Staff, Kitchen Personal and Stewarding department.
* Ensure that proper grooming and sanitation procedures are followed.
* Supports event schedules and assignments based on business demands.
* Ensure Customer Service, complies with standards of service.
* Establish and maintain positive client relationships.
* Other duties as assigned
Qualifications
* Must be at least 21 years of age
* Must be TABC certified
* Requires the ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Education and/or Experience
* High School education is desired.
* Must have basic working knowledge of cash register and cash handling procedures.
* Must have sufficient math ability to accurately count and handle money.
* Must have basic working knowledge of bar operation.
Skills and Abilities
* Ability to read and interpret documents
* Ability to add, subtract, multiply, and divide
* Ability to carry out instructions furnished in written, oral, or diagram form
* Ability to communicate and execute instructions via radio
* Ability to work flexible hours including daytime, evening, weekends, and holidays
* Follow oral and written instructions and communicate effectively with others in both oral and written form.
* Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
* Remain flexible and adjust to situations as they occur.
*
Physical Demands
* While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and listen. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting. Must be able to lift 50 lbs. to the waist.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
Free employee parking.
Usher/Ticket Taker- Pier 6
Legends job in Baltimore, MD
Usher/Ticket Taker FLSA STATUS: Non-Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Ensuring smooth operation of events, such as concerts, sporting events, and other public gatherings. Greeting and assisting guests, checking tickets and maintaining safe and enjoyable environment.
Essential Duties and Responsibilities
* Enthusiastically greet guests and provide event and arena information.
* Escort guests to their sections/seats, frequently when the arena bowl is dark.
* Enforce facility policies (i.e., no smoking, no re-entry) by monitoring stairs and sections.
* Proactively approach guests that may have a question, difficulty, or complaint.
* Creatively resolve guests' troubles up to the level where intervention by a supervisor is required.
* Identify and respond to emergencies, involving Security or Supervisors as appropriate.
* Remain calm and direct guests to the designated area of safety in the event of an emergency.
* Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management.
* Other duties and unexpected needs as assigned by management.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Must be 18 years of age or older.
* High School degree or equivalent is required.
Skills and Abilities
* Strong customer service skills.
* Experience in handling conflict in a friendly and effective manner.
* Ability to read and understand English.
* Effective communication skills.
* Ability to follow directions and effectively perform the work.
COMPENSATION
$19.50/hour.
WORKING CONDITIONS
Location: Pier 6 Pavilion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Security Manager
Legends job in Richmond, VA
Security Manager DEPARTMENT: Production REPORTS TO: Technical Director FLSA STATUS: Exempt This position will be responsible for the overall management of security services with emphasis on service to events, Legends Global employees and general security issues within each facility. Will manage and oversee venue contracted security services personnel. Will be responsible for the development and implementation of operational policies and security-related procedures.
Essential Duties and Responsibilities
* Administers all public safety related policies, rules, and procedures, and directs subordinates in carrying out day-to-day public safety related duties.
* Supervises and Manges all aspects of Contract Security personnel.
* Schedules Police ,Fire and Security for Events in cooperation with Production team.
* Works with the Production team to set security calls for events.
* Manages Access Control Systems.
* Manges Security Camera Systems.
* Manges OpenGate Screening procedures.
* Conducts routine property walks.
* Responds to emergency situations.
* Interacts with the public and all levels of management and fellow employees.
* Secures the safety of all individuals on the premises.
* Appropriately deals with "unruly" people.
* Works with local Fire and Police Departments to secure off-duty details.
* Works independently, and judges and assesses situations for immediate response.
Qualifications
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* A degree in Criminal Justice is preferred.
* Minimum 2 years Security management experience.
* Supervisory experience required.
* Valid driver's license required
Skills and Abilities
* Ability to work with minimal supervision
* Excellent organizational skills
* Ability to effectively supervise staff
* Strong customer service skills
* Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
* Ability to work irregular hours including night shifts, weekends and holidays
* Professional presentation, appearance and work ethic
* Some computer knowledge
Certificates, Licenses, Registrations
* Certificate, License and registration in security related field is a preferred.
Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* This position will require a considerable amount of walking, climbing, stooping and possibly heavy lifting. The position requires work in both indoor and outdoor settings.
* This position may be subjected to adverse conditions, including physical contact from hostile people.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Operations Staff- Part Time- Henrico Sport and Events Center
Legends job in Richmond, VA
Operations Staff DEPARTMENT: Operations REPORTS TO: Operations Manager FLSA STATUS: Non-Exempt Under direct supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks.
Essential Duties and Responsibilities
* Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chair placements, operable walls, barricades, staging tables, other furnishings and equipment.
* Perform various duties to ensure the day-to-day operations of the facility are met. These include but are not limited to loading/unloading trucks, transporting trash and waste to proper disposal area and replenishing supplies.
* Assist with pre/post event cleaning and janitorial tasks including, but not limited to sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing.
* Perform repairs and maintenance tasks such as painting, patching, relamping, replacing ceiling tiles, replacing filters, etc.
* Report irregularities, discrepancies, damage, loss of property and safety concerns promptly to supervisor.
* Assist building engineer and subcontractors in the construction, repair and maintenance of the facility.
* Operate Olympia to service ice floor as needed.
* Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Skills and Abilities
* Demonstrate knowledge of practices and procedures related to event set-up and conversions, typical methods and techniques for cleaning and maintaining the facility and proper use and care of hand power tools.
* Exhibit a professional attitude and appearance at all times.
* Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
* Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
* Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.
* Follow oral and written instructions and communicate effectively with others in both oral and written form.
* Work independently exercising judgment and initiative, as well as in a team environment with a diverse group of people.
* Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
* Be licensed and insured to operate a motor vehicle in the United States.
* Works according to established standards and procedures set by the Director of Operations.
Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Experience Ambassador
Legends job in Hampton, VA
Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Experience Ambassador at the Hampton Roads Convention Center. The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist assistance. Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in-house concessionaires, and related personnel.
Compensation
Competitive salary, commensurate with experience.
ESSENTIAL FUNCTIONS:
* Insure highest level of customer service.
* Serve as main point of contact for his/her location during event and door opening process.
* Always maintain professional demeanor and attire.
* Work in Guest Services Areas providing directions, building facilities information, and event information.
* Resolve any front of house patron/ticket/building issues throughout the event and contact appropriate personnel to resolve issues that require management presence.
* Serve as an usher, greeter, and/or ticket taker for special events.
* Use a two-way radio for communication with management, security, and staff.
* Monitor all front of house areas of building throughout the event.
* Communicate with other part time team members effectively, including policy and procedure updates when applicable.
* Due to the cyclical nature of the hospitality industry, may be required to work varying schedules including evenings, weekends, and holidays to accommodate business and client needs in the facility
* Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet -- i.e. smiling, saying "Good Day" or offering assistance when needed.
* Must feel comfortable when around large groups or speaking to a guest, as needed
* Understands the importance of providing customer service and in understanding of "The Magic is in the Details"
* All other duties as assigned.
QUALIFICATIONS:
Knowledge: Should know and understand the fast pace of a large convention center.
Experience: A minimum of six months experience in customer service.
Skills/Aptitudes: Must have a professional appearance and a passion for customer service. Must possess strong interpersonal, oral, and written communication skills. Must be able to speak, read, write, and understand English. Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a very busy environment. This position requires the ability to interact with all types of people. Must be able to get along with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a team player.
Physical Requirements:
Position requires mobility. Position requires prolonged periods of standing on feet, sitting, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift up to 50 pounds.
Working Conditions:
Indoor and outdoor environment with exposure to noise, heat, and cold.
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
1610 Coliseum Drive ● Hampton, Virginia 23666 ● *************** ● **************** ● ************
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Easy ApplyAudio Technician /Sound Engineer
Legends job in Richmond, VA
Sound Engineer/Audio Technician REPORTS TO: Production Manager and Assistant Production Managers FLSA STATUS: Hourly, Non-Exempt The Sound Engineer/Audio Technician will work with the Production Team to supply superior sound reinforcement for our clients.
Essential Duties and Responsibilities:
* Serve as primary audio engineer and board operator for selected events.
* Troubleshooting and repair of all audio equipment.
* Installs and strikes audio equipment as required by the various events.
* Inspects and evaluates all audio equipment to determine effectiveness and general usage.
* Advises management of improvements needed and recommends purchases when necessary.
* Participates in all stage related duties including orchestra shell sets, lighting hangs, stage set-ups, stage changeovers and all stage related duties as per the PM.
* Provides additional support as needed for all shows.
* Works extended and/or irregular hours including nights, weekends, and holidays as needed.
* Other stage related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
* High School Diploma or GED required.
* Minimum 2-5 years of related experience and/or training; or equivalent combination of education and experience.
Skills and Abilities:
* Must possess advanced working knowledge of audio engineering practices and principles.
* Ability to organize and prioritize work to meet deadlines and to work effectively under pressure and/or stringent schedules.
* Excellent written and verbal communication skills.
* Demonstrated leadership skills; ability to work independently and as a member of the team.
* Maintain an effective working relationship with clients, all levels of employees, Board of Directors, volunteers, patrons and others encountered in the course of employment.
* Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed.
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office applications (Word, Excel, Outlook) and other related standard office equipment.
Certificates, Licenses, Registrations:
Dante Certification is a plus.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.
* Must have the physical ability to maneuver around all areas of the facility at times walking and/or standing up to 8-10 hours daily.
* Must be able to hear and speak to use a two-way radio.
* The ability to lift up to 75 pounds is required for this position.
* Ability to work at heights or from a man lift
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position nor does it confer any contractual right, either express or implied, to remain in the company's employ.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.