Service Supervisor jobs at Legends Hospitality

The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, you'll lead key client relationships, guiding strategy and execution across multiple digital programs that connect technology, marketing and measurable results. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams-strategy, UX, development, and creative-to deliver web, mobile, and marketing technology projects that perform. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business conversations and early prospect engagements in partnership with the Lottery Solutions leadership team. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, marketing technology, and integrated program management. Demonstrated ability to build and sustain long-term client relationships based on trust, clarity, and measurable value. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility * Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts * Referral program * Early access to earned wages for hourly associates (outside of CA) * Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility * Paid Time Off * Paid holidays * Company provided life insurance * Adoption benefit * Disability (short and long term) * Flexible Spending Accounts * Health Savings Account * Optional life and dependent life insurance * Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan * Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. * Assists Manager with daily supervision of dining services associates. * Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. * Adheres to all safety and sanitation standards. * Plans daily menu for residents in accordance with company standards and procedures. * Assists in ensuring proper staffing coverage for each shift including making changes due to absences. * Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. * Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. * Oversees staff in absence of Manager. Provides supervision for special events. * In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. * Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions * Standing * Requires interaction with co-workers, residents or vendors * Walking * Sitting * Occasional weekend, evening or night work if needed to ensure shift coverage. * Use hands and fingers to handle or feel * Reach with hands and arms * Possible exposure to communicable diseases and infections * Climb or balance * Stoop, kneel, crouch, or crawl * Talk or hear * Exposure to latex * Ability to lift: Up to 50 pounds * Possible exposure to blood-borne pathogens * Possible exposure to various drugs, chemical, infectious, or biological hazards * Subject to injury from falls, burns, odors, or cuts from equipment * Vision Brookdale is an equal opportunity employer and a drug-free workplace.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace.

Job Description Customer Service Manager Type - FT Salary Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting. Job Summary: We are seeking a dynamic Customer Service Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations. Accountabilities: Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Maintain accurate records of employee attendance and performance metrics on a daily basis. Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies. Principal Duties and Responsibilities: Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Implement strategies to enhance team performance, safety protocols, and customer service initiatives. Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction. Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards. Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise. Skills/Competencies Required: Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment. Excellent attention to detail and a commitment to operational excellence. Passion for hospitality and delivering exceptional customer service. Effective time management skills and the ability to prioritize tasks in a fast-paced environment. Strong communication skills, with the ability to motivate and inspire a diverse team. Education, Qualifications, and Experience: Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in Restaurant/Food & Beverage Management is required. Must be able to work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39lbs unaided. Valid driver's license required. Authorized to work in the United States. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!

Title: Audience Services Manager Department: Audience Services Reports to: Director, Ticketing and Audience Services Direct Reports: Audience Services Supervisor, Leads, Representatives, and Associates The Audience Services Manager leads a multi-channel Contact Center team responsible for providing guest service commensurate with the world-class performances that take place across our venues. The Audience Services Manager creates and sustains a high-performing, service-focused environment by ensuring that team members are equipped, motivated and supported as they address a wide range of guest needs. The Audience Services Manager advocates for guests by collecting and analyzing agent and guest input and by sharing actionable information and recommendations with Audience Services, Marketing and Development Leadership. This position is part of the Audience Services Management team and is expected to provide visible and effective leadership. The Manager is directly responsible for scheduling a team of 20-25 Leads, Representatives, and Associates to ensure adequate coverage and efficient operations. In collaboration with the Training Manager, the Audience Services Manager helps ensure that the team consistently meets service delivery goals. Additionally, the Manager plays a key role in developing and implementing programs designed to support and enhance overall performance. Essential Functions Create and manage scheduling to ensure consistent and adequate staffing of multi-channel contact center in support of performances and customer services for all clients Provide day-to-day management of Audience Services team members that ensures compliance with performance and service goals Manage Audience Services project assignments including outbound service calls, performance reseating, subscription seating and other customer service projects Work with Training Manager to identify and implement necessary training and coaching Use data to inform scheduling and ensure that Audience Services meets its response standards Develop and implement programs to gather and report information about call content, guest friction points and other insights Develop and maintain positive, pragmatic working relationships with other Ensemble Arts Philly/ Philadelphia Orchestra departments. Lead the Audience Services recruiting and hiring team for contact center team Implement all Audience Services-related policies and procedures Provide escalated customer service as needed Provide reports and data to leadership using existing tools and reports Take part in on-call rotation Other duties as assigned Education/Experience Bachelor's degree or relevant experience required A minimum of three to four years of demonstrated success in customer service management, with responsibilities that include hiring, scheduling, and performance oversight Experience working with diverse audiences and accessibility a plus Knowledge/Skills/Abilities Commitment to team building, inclusion and service through empowerment A passion for and history of delivering exceptional customer service Proven ability to develop and maintain a work environment that delivers exceptional customer service with an entrepreneurial approach Strong interpersonal skills including the ability to work independently and with varied personalities across organizations, as well as in team settings Able to understand, analyze and interpret data Proficient in ticketing software (Tessitura preferred) Ability to provide visible leadership and to establish a sense of pride and collaboration among all Audience Services staff Proficiency with Microsoft Office (Excel, Word, Power Point etc) Current knowledge on all relevant industry trends and emerging technologies Ticketing software experience a plus, especially Tessitura Environment, Physical Demands, and Other Conditions This role will primarily be performed in-person, supporting a team that works both remotely and on-site. Audience Services team members may have the opportunity to work a combination of in-office and remote shifts. Remote work assignments may be offered following a successful probationary period. All team members are expected to work both in-office and remote shifts as scheduled. A suitable remote work environment is required. This includes a quiet, distraction-free space that supports professional interactions by phone, email, and online chat. Availability to work evenings, weekends, and holidays is required. Work is primarily performed in an office environment. Application Requirements Resume and cover letter are required when applying for this position. Equal Opportunity Employer Statement The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. As the Accreditation Specialist Lead, you will be part of the Global Security Office (GSO), which sets and ensures that the Information Security policy and standards are implemented across Experian. You will lead accreditation projects (SOC 1/2/3, ISO27001, PCI-DSS), and report to the Regional Lead of Client Security Assurance. You'll have the opportunity to: + Lead specific standards' compliance, such as PCI, HIPAA, ISO 27002, SOC 1/2/3, FISMA/FedRAMP. + Maintain evidence repositories and work with relevant SMEs to refresh artifacts. + Lead audits and certification efforts (including gap analysis) for the businesses and technology. + Partner with client support functions to develop timelines and resources needed to complete accreditation projects. + Partner with other stakeholders to establish the accreditation program and workstreams' governance framework, ensuring adherence to those standards thereafter. + Establish, document, and communicate project scope, milestone/detailed plans, risks, and issues, and then use as a basis for all discussions across the program to ensure full agreement. + Engage with key stakeholders and provide facilitation to allow full engagement and participation across the program. + Provide ongoing status reports at the program level and collaborate with workstream owners to deliver reporting. + Work with the Policy and Standards team to incorporate changes into the enterprise policy document based on compliance assessment results. + Develop metrics and reporting to demonstrate standards compliance status and flag risks. + Communicate the standards compliance posture and effectiveness to Management on a scheduled basis. + Follow up on deficiencies identified in reviews and external audits to ensure appropriate remediation measures are achieved promptly. Track mitigation steps and ensure that risks are managed. + Lead a complex group of accreditation projects as it relates to post-audit or readiness assessment activities. + Monitor and report challenges within timelines, resources, project plans, action logs, status reports, and statistics to ensure milestones, goals, and commitments are met. + 8+ years of experience leading PCI and SOC2 accreditations with cloud platforms such as Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP) with demonstrable experience orchestrating, leading and delivering accreditations (end-to-end). + Deep technical knowledge of specific security standards such as PCI, HIPAA, SOC 1/2/3, ISO 27001/2, FISMA/FedRAMP, CCM, NIST. + Experience presenting to board level. + Project management skills running projects end-to-end; project initiation, planning/scheduling, execution, monitoring/reporting, and closure. + Plus: PMP, CISA, CISM, CCSP, PCI QSA, or comparable certifications. Benefits/Perks: + Great compensation package and bonus plan + Core benefits including medical, dental, vision, and matching 401K + Flexible work environment, ability to work remote, hybrid or in-office + Flexible time off including volunteer time off, vacation, sick and 12-paid holidays + Explore all our exciting benefits here: ************************************************ At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. This is a remote position. #LI-Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As the Accreditation Specialist Lead, you will be part of the Global Security Office (GSO), which sets and ensures that the Information Security policy and standards are implemented across Experian. You will lead accreditation projects (SOC 1/2/3, ISO27001, PCI-DSS), and report to the Regional Lead of Client Security Assurance. You'll have the opportunity to: Lead specific standards' compliance, such as PCI, HIPAA, ISO 27002, SOC 1/2/3, FISMA/FedRAMP. Maintain evidence repositories and work with relevant SMEs to refresh artifacts. Lead audits and certification efforts (including gap analysis) for the businesses and technology. Partner with client support functions to develop timelines and resources needed to complete accreditation projects. Partner with other stakeholders to establish the accreditation program and workstreams' governance framework, ensuring adherence to those standards thereafter. Establish, document, and communicate project scope, milestone/detailed plans, risks, and issues, and then use as a basis for all discussions across the program to ensure full agreement. Engage with key stakeholders and provide facilitation to allow full engagement and participation across the program. Provide ongoing status reports at the program level and collaborate with workstream owners to deliver reporting. Work with the Policy and Standards team to incorporate changes into the enterprise policy document based on compliance assessment results. Develop metrics and reporting to demonstrate standards compliance status and flag risks. Communicate the standards compliance posture and effectiveness to Management on a scheduled basis. Follow up on deficiencies identified in reviews and external audits to ensure appropriate remediation measures are achieved promptly. Track mitigation steps and ensure that risks are managed. Lead a complex group of accreditation projects as it relates to post-audit or readiness assessment activities. Monitor and report challenges within timelines, resources, project plans, action logs, status reports, and statistics to ensure milestones, goals, and commitments are met. Qualifications 8+ years of experience leading PCI and SOC2 accreditations with cloud platforms such as Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP) with demonstrable experience orchestrating, leading and delivering accreditations (end-to-end). Deep technical knowledge of specific security standards such as PCI, HIPAA, SOC 1/2/3, ISO 27001/2, FISMA/FedRAMP, CCM, NIST. Experience presenting to board level. Project management skills running projects end-to-end; project initiation, planning/scheduling, execution, monitoring/reporting, and closure. Plus: PMP, CISA, CISM, CCSP, PCI QSA, or comparable certifications. Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: ************************************************ At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. This is a remote position. #LI-Remote

GENERAL PURPOSE OF THE JOB: The Diagnostic Services Manager oversees the strategic direction, operational execution, and quality assurance of diagnostic roofing services across North America. This role ensures the delivery of best-in-class diagnostics, including infrared, nuclear, and visual inspections, while managing regional teams, training programs, and customer engagement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership & Strategy: Lead regional diagnostic teams to ensure consistent delivery of services across all major markets. Collaborate with Division Managers and Field Supervisors to optimize manpower utilization and profitability. Develop and implement strategic initiatives to expand diagnostic capabilities and coverage. Training & Development: Oversee onboarding and field training of new hires, including shadowing and certification in diagnostic tools and techniques. Maintain training standards in collaboration with corporate trainers and external partners (e.g., Infraspection Institute). Operations & Quality Control: Coordinate staffing and scheduling of diagnostic technicians across regions. Ensure proper documentation and quality control of all diagnostic jobs to meet customer satisfaction and compliance standards. Serve as the primary contact for internal and external stakeholders regarding diagnostic issues. Communication & Reporting: Foster professional communication with customers, sales reps, field staff, and internal personnel. Review and manage key regional reports, including Toolbox Talks, Utilization Reports, and Truck Audits. Interface with Sales and Project Admins to gather scope of work details for scheduling and dispatching. CERTIFICATES, LICENSES, REGISTRATIONS: Level 1 Thermographer (Infraspection Institute or equivalent). Radiation Safety Officer (RSO) training. OSHA 10-Hour Certification. OTHER SKILLS AND ABILITIES: Bachelor's degree in a related field and five years of related experience or equivalent combination of education and experience. Requires a minimum of five to seven years progressively more responsible related work experience, with three to five years in a management role preferred. Demonstrated experience in quality process improvement, troubleshooting, team development, training, and customer relations. Prior product/market management experience and/or 3-5 years of experience in sales, marketing, R&D, technical service, or manufacturing, with strong direct customer contact. A high level of independence in performance of the role and/or solution of problems is expected; however, demonstrated cooperation and collaboration are equally essential for successful functioning. Proven leadership experience in roofing diagnostics or related field. Strong knowledge of infrared, nuclear, and visual inspection methodologies. Experience with OSHA safety standards and diagnostic compliance protocols. Excellent communication, organizational, and problem-solving skills. Ability to travel across North America as needed.

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven't. Traditional college hasn't kept up with the aspirations of today's students-and they can't afford to wait. At Campus, we've built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills-ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We're backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O'Neal, and others. The world has changed. Higher ed needs to catch up, and we're leading the way - come join us! About the Role We are seeking a Student Success Team Lead to guide a team of success coaches and improve student outcomes through effective coaching and data-driven strategies. Reporting to the Success Manager, the Team Lead will focus on developing their team, ensuring they build meaningful relationships with students while meeting key performance goals like retention and engagement. If you're a strong leader with experience in coaching and a passion for using data to achieve results, we'd love to hear from you! You're excited about this opportunity because you will... Ensure coaches are building strong, meaningful relationships with their students Lead weekly team meetings and pipeline sessions to identify retention strategies and focus areas Use data and KPIs like retention, attendance, and student NPS to track performance and ensure your team meets goals Support coaches in addressing challenges and improving outcomes Monitor and support your team's daily activities, including calls, emails, and texts, to ensure effective and timely student engagement Conduct call monitoring to provide feedback and help coaches improve their outreach and coaching skills Manage a small caseload of students to stay connected with the coaching experience and provide direct support Partner with leadership and other stakeholders to align on updates, initiatives, and organizational priorities Act as a resource for your team, stepping in to manage escalated student concerns when needed Use data insights to identify areas for growth, implement new initiatives, and continuously improve the student success program Apply your teaching or instructional experience to coach your team effectively, modeling clear communication, accountability, and student-centered practices. We're excited about you because... You have 4+ years of experience in customer service, education, student support, or coaching/mentoring programs (experience as a teacher, particularly at the high school level, is a plus) You have 3+ years of leadership experience, with a proven ability to manage and develop teams You have strong communication and interpersonal skills to build relationships with both students and staff You have a data-driven mindset with experience using metrics to track performance and guide decisions You have a passion for coaching, mentoring, and helping others succeed Nice to Have: Prior teaching experience or experience in the education sector or a mission-driven organization. What you'll get: A compensation package that includes a base salary ($72,000 - $82,000) + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Remote work schedule - Austin, TX based Flexible Time Away + paid holidays Opportunity to make an impact - you'll be an integral player in bringing our vision to life Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens.

Title: Audience Services Manager Department: Audience Services Reports to: Director, Ticketing and Audience Services Direct Reports: Audience Services Supervisor, Leads, Representatives, and Associates The Audience Services Manager leads a multi-channel Contact Center team responsible for providing guest service commensurate with the world-class performances that take place across our venues. The Audience Services Manager creates and sustains a high-performing, service-focused environment by ensuring that team members are equipped, motivated and supported as they address a wide range of guest needs. The Audience Services Manager advocates for guests by collecting and analyzing agent and guest input and by sharing actionable information and recommendations with Audience Services, Marketing and Development Leadership. This position is part of the Audience Services Management team and is expected to provide visible and effective leadership. The Manager is directly responsible for scheduling a team of 20-25 Leads, Representatives, and Associates to ensure adequate coverage and efficient operations. In collaboration with the Training Manager, the Audience Services Manager helps ensure that the team consistently meets service delivery goals. Additionally, the Manager plays a key role in developing and implementing programs designed to support and enhance overall performance. Essential Functions * Create and manage scheduling to ensure consistent and adequate staffing of multi-channel contact center in support of performances and customer services for all clients * Provide day-to-day management of Audience Services team members that ensures compliance with performance and service goals * Manage Audience Services project assignments including outbound service calls, performance reseating, subscription seating and other customer service projects * Work with Training Manager to identify and implement necessary training and coaching * Use data to inform scheduling and ensure that Audience Services meets its response standards * Develop and implement programs to gather and report information about call content, guest friction points and other insights * Develop and maintain positive, pragmatic working relationships with other Ensemble Arts Philly/ Philadelphia Orchestra departments. * Lead the Audience Services recruiting and hiring team for contact center team * Implement all Audience Services-related policies and procedures * Provide escalated customer service as needed * Provide reports and data to leadership using existing tools and reports * Take part in on-call rotation * Other duties as assigned Education/Experience * Bachelor's degree or relevant experience required * A minimum of three to four years of demonstrated success in customer service management, with responsibilities that include hiring, scheduling, and performance oversight * Experience working with diverse audiences and accessibility a plus Knowledge/Skills/Abilities * Commitment to team building, inclusion and service through empowerment * A passion for and history of delivering exceptional customer service * Proven ability to develop and maintain a work environment that delivers exceptional customer service with an entrepreneurial approach * Strong interpersonal skills including the ability to work independently and with varied personalities across organizations, as well as in team settings * Able to understand, analyze and interpret data * Proficient in ticketing software (Tessitura preferred) * Ability to provide visible leadership and to establish a sense of pride and collaboration among all Audience Services staff * Proficiency with Microsoft Office (Excel, Word, Power Point etc) * Current knowledge on all relevant industry trends and emerging technologies * Ticketing software experience a plus, especially Tessitura Environment, Physical Demands, and Other Conditions * This role will primarily be performed in-person, supporting a team that works both remotely and on-site. * Audience Services team members may have the opportunity to work a combination of in-office and remote shifts. Remote work assignments may be offered following a successful probationary period. All team members are expected to work both in-office and remote shifts as scheduled. * A suitable remote work environment is required. This includes a quiet, distraction-free space that supports professional interactions by phone, email, and online chat. * Availability to work evenings, weekends, and holidays is required. * Work is primarily performed in an office environment. Application Requirements Resume and cover letter are required when applying for this position. Equal Opportunity Employer Statement The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Full-time Description The Patron Services Manager is a full-time position responsible for delivering excellent customer service, accurate and timely transaction processing, deepening patron engagement, and cultivating a high-performance culture in the box office. The Patron Services Manager has an eye toward continual process improvement and ensures best-in-class guest services. This position requires accuracy and a willingness to learn, embrace industry best practices, and approach our work with an innovative, forward-leaning bent. The Patron Services Manager reports to the Director of Patron Services & Insights and works with the Philanthropy and Marketing Teams to ensure best-in-class patron experience and engagement. Responsibilities Model and lead a patron-centered, high-performance culture in the box office Ensure superior service to all patrons; report and resolve elevated guest complaints and queries in a prompt manner Hire, supervise, schedule, and provide ongoing training to seasonal part-time Customer Service Representatives (approximately March through the end of season) Manage the box office throughout the season and at all performances, plus select events throughout the year In coordination with the Director of Patron Services & Insights, manage ticketing operations, including seating chart and capacity adjustments, ticket holds, complimentary and VIP ticket requests, and will-call procedures to ensure accurate and efficient event setup and a seamless patron experience. Manage incoming box office phone line and messaging Assist Director of Patron Services & Insights with ticketing set-up in Tessitura (event creation, promotions, ticket text, price types, reporting, etc.) Assist with email creation and deployment of messages Execute the group sales marketing plan with an emphasis on outreach, relationship building, new sales generation, and guest experience Ensure the integrity of daily processing and balancing of all ticketing payments and assist with development activities, which may include the handling of gift payments and acknowledgements, as well as the confidentiality, proper handling, security, scanning, filing, and disposal of all sensitive materials in accordance with company standards Ensure accurate and timely data and payment processing of subscription orders, and assist as needed with gift entry, acknowledgments, pledge reminders, and other data processing needs for both Philanthropy and Marketing Teams Participate in Tessitura (CRM) user group meetings and play a lead role in maintaining data integrity and regular updates Contribute to the organization's efforts to build a culture rooted in mutual respect, openness, and the celebration of varied viewpoints. Other duties as assigned. Requirements Physical Requirements/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee may need to lift and/or move up to 25 pounds. The employee must be able to work evenings, weekends, and travel locally. The position requires work in an office setting. Minimum Qualifications Three or more years of management experience in customer service, marketing, arts administration, or a related field An optimistic and solution-oriented temperament Ability to read and analyze reports and make recommendations Excellent verbal, written, and listening skills; ability to communicate effectively with external and internal constituencies Ability to work evenings and weekends, especially during the company's summer season Knowledge and/or passion for the arts Preferred Qualifications Experience with Tessitura is highly desirable Experience in managing and motivating a team Professional experience with a performing arts or non-profit organization Cincinnati Opera offers an extensive benefits package, including health, dental, vision, life, and long-term disability insurance; paid time off; parking; and 403(b) with a portion matched by the company. Salary Description $47,500 - $52,500 annual, negotiable within range

RAPP New York is looking for a Creative Supervisor, Copy to join our award-winning Creative team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: Rapp is seeking a Creative Supervisor, Copy, for our healthcare team. You are a strong conceptual thinker who knows how to bring a story to life across digital channels and patient journeys. You know how to partner with cross-disciplinary teams and mentor other writers. You're comfortable pushing the boundaries of creative excellence while navigating legal and medical compliance. You are passionate about health, wellness, and improving the patient experience. You take ownership of an account, but you may also be assigned to different projects/accounts that require an additional creative vision. YOUR RESPONSIBILITIES: Ideate and execute creative concepts across digital channels. Constantly strive for newer, better, more innovative solutions. Adept at serving as a “right hand” to a creative director. Ability to partner with different account managers to adapt brands. Manage workflow efficiently and take responsibility for delivery on time within budget. Embrace and evolve the brand voice for multiple accounts. Work collaboratively with creatives and cross-disciplinary teams. Ability to sell work internally and to clients. Work with a variety of formats and materials to bring the concept to life. Collaborate with Production, Art Buying and Studio to achieve the best solutions for their assignments. Supervisor/Leadership experience a plus. Stay current with changes in technology and demonstrate technical competence. Execution excellence. Clear and articulate team communication and relationship building. Demonstrate an informed and thoughtful POV. Proactively track trends in business and marketplace relevant to client business. REQUIRED SKILLS: Bachelor's Degree or equivalent experience. 6+ years experience in advertising/marketing environment. Pharma experience CRM experience strongly preferred. Experience in digital and social media. Must have a strong portfolio primarily of produced work. Must demonstrate a strong ability to write in multiple voices and styles. Ability to set priorities while handling multiple projects and to delegate work appropriately Team-player, with good communication and interpersonal skills. Working knowledge of Creative Suite software and awareness of new technologies or vendor partners that can amplify creative work Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $105,000 - $125,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for a Creative Supervisor, Copy to join our award-winning Creative team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: Rapp is seeking a Creative Supervisor, Copy, for our healthcare team. You are a strong conceptual thinker who knows how to bring a story to life across digital channels and patient journeys. You know how to partner with cross-disciplinary teams and mentor other writers. You're comfortable pushing the boundaries of creative excellence while navigating legal and medical compliance. You are passionate about health, wellness, and improving the patient experience. You take ownership of an account, but you may also be assigned to different projects/accounts that require an additional creative vision. YOUR RESPONSIBILITIES: * Ideate and execute creative concepts across digital channels. * Constantly strive for newer, better, more innovative solutions. * Adept at serving as a "right hand" to a creative director. * Ability to partner with different account managers to adapt brands. * Manage workflow efficiently and take responsibility for delivery on time within budget. * Embrace and evolve the brand voice for multiple accounts. * Work collaboratively with creatives and cross-disciplinary teams. * Ability to sell work internally and to clients. * Work with a variety of formats and materials to bring the concept to life. * Collaborate with Production, Art Buying and Studio to achieve the best solutions for their assignments. * Supervisor/Leadership experience a plus. * Stay current with changes in technology and demonstrate technical competence. * Execution excellence. * Clear and articulate team communication and relationship building. * Demonstrate an informed and thoughtful POV. * Proactively track trends in business and marketplace relevant to client business. REQUIRED SKILLS: * Bachelor's Degree or equivalent experience. * 6+ years experience in advertising/marketing environment. * Pharma experience * CRM experience strongly preferred. * Experience in digital and social media. * Must have a strong portfolio primarily of produced work. * Must demonstrate a strong ability to write in multiple voices and styles. * Ability to set priorities while handling multiple projects and to delegate work appropriately * Team-player, with good communication and interpersonal skills. * Working knowledge of Creative Suite software and awareness of new technologies or vendor partners that can amplify creative work Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $105,000 - $125,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. "As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status." NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job DescriptionSalary: Frankel is one of Nebraskas largest local CPA Firms. Innovation. Intelligence. Integrity. Since 1959, thats who we are. From our talented staffers to seasoned partners, we provide our clients with specialized knowledge and effective results. Our team is dedicated to continual improvement, utilizing cutting-edge technology, and refining our efficiency. We value people and our relationships, integrity, and a motivated work-ethic. Were not your typical accounting firm; were collaborative, growth-oriented, social, and focused on fun - we also care about your life outside of the firm. Dont just take our word for it hear from our team: I feel like I matter here. Work/life balance is very important to me, and here, its important to everyone. Its not only strongly encouraged; its lived out. I like that. My experience at Frankel has been phenomenal. The partner groups efforts to provide a positive working environment do not go unnoticed, and it is evident that they all truly care for their employees. Who were looking for: Licensed CPA Accounting degree 3-7 years of public accounting experience Strong technical knowledge and project management skills Strong interpersonal and relationship building skills Excellent verbal and written communication skills A working knowledge of firm products and services General understanding of market trends Motived: learn, develop your career, and succeed Client minded: friendly, professional, and a problem solver Collaborative:you value a team-oriented atmosphere What we offer you: Reduced Required Hours Health, Dental, Vision, Disability & Life Insurance HSA and FSA options PTO & Parental Leave 8 Paid Holidays 401(K) Profit Sharing Flex Fridays (Memorial Day to Labor Day) Bonus opportunities Recognition and incentive programs Casual / Dress for your Day dress code Busy season perks including catered meals, office competitions, and activities Fun activities like family parties, holiday party, and the annual golf & spa outing Limited travel Flexible schedule with some work-from-home opportunities Referral bonus program CPA exam bonus incentive and preparation assistance Advancement opportunities Whats the job? Responsibilities include but are not limited to: Manages one or more client engagements simultaneously, ensuring overall success of each assignment Identifies clients needs/opportunities to sell/cross-sell products or services Consults with the reviewer and/or PIC on a course of action when unusual circumstances arise Develops deeper knowledge and skills in technical field Starts to develop a specialization Builds and nurtures strong working relationships with client contact Advises and coaches staff accountants on work to be performed and sets an example by demonstrating high energy levels and enthusiasm Works as an effective team member to complete project components and engagement tasks Starts to perform a detailed review of the preparers work to ensure quality, thoroughness and completion of assignment tasks Identifies opportunities to improve assignment profitability Evaluates the performance of staff and seniors Complies with pronouncements of professional or other regulatory entities Provide input on decision-making on tax matters Builds strong team relationship skills Actively pursues self-development Our process: We value your time as you search for your career; because of that were dedicated to a swift, stress-free interview process. Our application takes less than 5 minutes, well communicate with you every step of the way, and our candidate experience is designed for you to get to know us. All information provided will be held in strictest confidence. NO AGENCY CALLS PLEASE.

Necco has an opportunity for a career as Foster Care Team Leader/Supervisor. This role will add the most value to the company by providing oversight, supervision, and support to Case Managers. This role will also maintain a client caseload and perform the duties as outlined in the corresponding program . The candidate selected will be responsible for the following: Service and Case Coordination · Oversee the case coordination of program services under the supervision of the Program Director or designated treatment staff · Oversee the development of the ISP · Collaborate with case manager in the development and planning of treatment program matters, including, but not limited to : visitation, health, education, safety and permanency goals · Participate in monthly case consultation with the case manager to review status of each service recipient · Transfer caseload to newly hired case managers and mentor/support them through the transitional period · Oversee the placement and home assignment process as it applies to new staff · Maintain an abbreviated caseload and complies with the duties required under the Case Manager job description Leadership and Staff Development · Supervise the thorough completion of intakes and all necessary assessments · Complete individual performance scorecards and provides clear expectations to those he or she supervises · Assign mentors to those he or she supervises Quality Assurance · Assist and recommend to case manager client support services · Assist the Program and Treatment Directors in ongoing review of cases to ensure that client records meet quality standards · Ensure therapeutic services are provided as needed through coordination with the Treatment Director Corporate Citizen · Practice ruthless pragmatism · Engage in peer to peer feedback · Know and live the Necco Corporate Culture Principles · Embody the three essential virtues of humble, hungry and smart · Drive your Individual Performance Scorecard · Adhere to and contribute to the Necco meeting structure Position Qualifications: · Bachelor degree in human services discipline (West Virginia, Ohio, Kentucky and Georgia) · Master's degree with one year of paid experience or DCS approval through waiver (Indiana) · Three years experience working with children, individuals and/or families with emotional or behavioral disabilities. · Excellent Computer Skills · Excellent Written and Oral Communication Skills · Excellent Organizational Skills and Self Motivated · Successful Completion of all required criminal background checks · Valid Driver's License and 100/300/100 Auto Insurance At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. As a Remote Robot Supervisor, you will be responsible for operating advanced robotic systems, managing their deployment and performance in Austin, TX. You will collaborate closely with engineering teams to ensure the robots perform optimally and support real-world applications. Shifts last four to eight hours and may also be in early mornings and late evenings. For individuals that are eager to get full exposure to robot operations or seek more variety in daily tasks, it is also possible to combine the Remote Robot Supervisor and Field Robot Operator role. What you'll be doing * Remote Robot Operation/Supervision: Use advanced control systems to operate robots in remote locations, including customer sites, test environments, or field deployments. * Scenario Execution: Execute pre-defined tasks, missions, or operations using remote robotic systems while adhering to project requirements. * Data Collection and Reporting: Collect operational data, monitor system logs, and provide insights to engineering teams for system refinement. This provides crucial feedback of real world operations and delivery data collected in parallel to remotely operating and supervising the robots. * Varia: Assisting with the onsite team to build and scale the Austin operations by helping out with hub-based tasks and offering support to technical and field teams when required. What you must have * Education: High school diploma or equivalent. * Language: Knowledge of basic English. * Normal US Driving License (Class D) Get some bonus points * Language: Knowledge of basic Spanish. * Flexibility for shifts or extended hours during critical operations. * Prior experience with remote operation of machines or equivalent. Due to visa sponsorship limitations, we can only consider candidates who are legally authorized to work in the U.S. at the time of application. RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.

Job DescriptionRIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. As a Remote Robot Supervisor, you will be responsible for operating advanced robotic systems, managing their deployment and performance in Austin, TX. You will collaborate closely with engineering teams to ensure the robots perform optimally and support real-world applications. Shifts last four to eight hours and may also be in early mornings and late evenings. For individuals that are eager to get full exposure to robot operations or seek more variety in daily tasks, it is also possible to combine the Remote Robot Supervisor and Field Robot Operator role. What you'll be doing Remote Robot Operation/Supervision: Use advanced control systems to operate robots in remote locations, including customer sites, test environments, or field deployments. Scenario Execution: Execute pre-defined tasks, missions, or operations using remote robotic systems while adhering to project requirements. Data Collection and Reporting: Collect operational data, monitor system logs, and provide insights to engineering teams for system refinement. This provides crucial feedback of real world operations and delivery data collected in parallel to remotely operating and supervising the robots. Varia: Assisting with the onsite team to build and scale the Austin operations by helping out with hub-based tasks and offering support to technical and field teams when required. What you must have Education: High school diploma or equivalent. Language: Knowledge of basic English. Normal US Driving License (Class D) Get some bonus points Language: Knowledge of basic Spanish. Flexibility for shifts or extended hours during critical operations. Prior experience with remote operation of machines or equivalent. Due to visa sponsorship limitations, we can only consider candidates who are legally authorized to work in the U.S. at the time of application. RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.

RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. As a Remote Robot Supervisor, you will be responsible for operating advanced robotic systems, managing their deployment and performance in Austin, TX. You will collaborate closely with engineering teams to ensure the robots perform optimally and support real-world applications. Shifts last four to eight hours and may also be in early mornings and late evenings. For individuals that are eager to get full exposure to robot operations or seek more variety in daily tasks, it is also possible to combine the Remote Robot Supervisor and Field Robot Operator role. What you'll be doing Remote Robot Operation/Supervision: Use advanced control systems to operate robots in remote locations, including customer sites, test environments, or field deployments. Scenario Execution: Execute pre-defined tasks, missions, or operations using remote robotic systems while adhering to project requirements. Data Collection and Reporting: Collect operational data, monitor system logs, and provide insights to engineering teams for system refinement. This provides crucial feedback of real world operations and delivery data collected in parallel to remotely operating and supervising the robots. Varia: Assisting with the onsite team to build and scale the Austin operations by helping out with hub-based tasks and offering support to technical and field teams when required. What you must have Education: High school diploma or equivalent. Language: Knowledge of basic English. Normal US Driving License (Class D) Get some bonus points Language: Knowledge of basic Spanish. Flexibility for shifts or extended hours during critical operations. Prior experience with remote operation of machines or equivalent. Due to visa sponsorship limitations, we can only consider candidates who are legally authorized to work in the U.S. at the time of application. RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.

Job Description Supervisor PT Hourly Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure. Job Summary: The Supervisor position assists the Operations Managers and General Manager with real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Key Responsibilities: Daily responsibilities are: Assist managers in overseeing the daily operations of all crew at your facility See that standups meetings pre-shift are completed Document attendance issues following attendance policy Ensure inspections are completed. Problems must be tagged, report & follow-up Verify that the park is clean. Delegate cleaning duties to team members Timekeeping - Approve times. Ensure that management staff at your facility are approving clock-in/out punches each shift. This must be done each shift. Complete daily schedule template the previous day to ensure all positions are covered Assess team and move crew around as needed Assess team for training and re-training needs Field guest complaints Incident Reports Assist Operations Managers in completion of guest and team member incident reports as needed Help Manager ensure reports are completed and turned in within 24 hours Ensure team members who are injured are retrained if that was the cause If team member needs medical attention call Safety Manager immediately Work alongside crew as needed. Fill in for brakes as needed Perform other duties and responsibilities as required or requested. Schedule crew members for your designated location Ongoing responsibilities are: Support GMs goal of ensuring team meets or exceeds turn over times Assist with ride audits if needed. Retrain/coach as needed Update standup meeting info. Communicate to other operations managers if something is added or changed Ensure facility is well maintained. Notify GM is something needs to be fixed. Supervisory Responsibility This position assists Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management and retention of crew members within its department. Physical Demands The physical demands described here are representative of those that must be met by a crew member to successfully perform the essential functions of this job. While performing the duties of this job, the crew member is regularly required to talk or hear. The employee frequently is required to stand; walk; bend; use hands to handle, or feel; and reach with hands and arms. Could lift at times up to 50lbs. Education: High School diploma or GED equivalent required Position Type/Expected Hours of Work This is a part-time position and hours of work and days are determined by the General Manager. Evenings, weekends and some holidays are required as job duties demand. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!