Guest Service Representative jobs at Lehigh Valley Health Network - 879 jobs

Inspire health. Serve with compassion. Be the difference. Coordinates the scheduling of patients requiring diagnostic procedures. Gathers correct patient demographics, clinical and initial financial/insurance information. Coordinates appointment with appropriate clinical information and documents accordingly. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Coordinates the scheduling of patients requiring procedures. Gathers correct patient demographics, clinical and initial financial insurance information. Coordinates appointment with appropriate clinical information/documents and schedules accordingly. Utilizes work Que and referrals to schedule patients. Coordinates appointments with the insurance carrier to provide ample time for the pre-authorization process. Communicates with referring office staff members to correctly code ordered procedure for proper revenue stream. Evaluates each study with correct IC10 coding to ensure proper information for the pre-authorization department. Coordinates procedures with physician's schedule when necessary. Follows set protocols for same-day scheduling with emergent cases and rescheduling. Greets all patient and visitors with AIDET. Assists with directions and explanations of patient preps. Assists in clinical departments as needed for patient screening and care. Communicates with physician office representatives in a helpful, efficient and professional manner. Ensures that all daily schedules have precertification completed and that exams are in the ready to perform status. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School Diploma or equivalent Experience - No experience required. Scheduling experience preferred In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Customer service skills Basic computer/data entry skills Knowledge of EMR preferred Knowledge of CPT coding preferred Knowledge of ICD10 preferred Work Shift Day (United States of America) Location Blount Memorial Hospital Facility 8001 Blount Memorial Hospital, Inc. Department 80047115 Radiology Administration - ETMG Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

at Northern Dutchess Hospital Exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Clerical duties as assigned. Responsibilities: 1. Greet all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Monitors visiting hours and distributes computerized passes in accordance with Hospital visitation policies. 3. Adhere to all policies specific to visitor restrictions and patient confidentiality. 4. Proactively assists guests and visitors with transportation needs as appropriate. 5. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 6. Responsible for non-emergent overhead announcements when requested. 7. Establish and maintain efficient working relationships with supervisor, coworkers and the customers. 8. Maintain and Model Nuvance Health Values. 9. Demonstrates regular, reliable and predictable attendance. 10. Performs other duties as required. Required: High School Diploma or equivalent Desired: Prior experience in customer service-oriented positions. Ability to communicate in Spanish and/or Portuguese a plus. Six months customer service desired Company: Northern Dutchess Hospital Org Unit: 1864 Department: Info Desk Exempt: No Salary Range: $17.00 - $20.00 Hourly

Exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Clerical duties as assigned. Responsibilities: 1. Greet all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Monitors visiting hours and distributes computerized passes in accordance with Hospital visitation policies. 3. Adhere to all policies specific to visitor restrictions and patient confidentiality. 4. Proactively assists guests and visitors with transportation needs as appropriate. 5. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 6. Responsible for non-emergent overhead announcements when requested. 7. Establish and maintain efficient working relationships with supervisor, coworkers and the customers. 8. Maintain and Model Nuvance Health Values. 9. Demonstrates regular, reliable and predictable attendance. 10. Performs other duties as required. Required: High School Diploma or equivalent Desired: Prior experience in customer service-oriented positions. Ability to communicate in Spanish and/or Portuguese a plus. Six months customer service desired Company: Northern Dutchess Hospital Org Unit: 1864 Department: Info Desk Exempt: No Salary Range: $17.00 - $20.00 Hourly Share:

Exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Clerical duties as assigned. Responsibilities: 1. Greet all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Monitors visiting hours and distributes computerized passes in accordance with Hospital visitation policies. 3. Adhere to all policies specific to visitor restrictions and patient confidentiality. 4. Proactively assists guests and visitors with transportation needs as appropriate. 5. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 6. Responsible for non-emergent overhead announcements when requested. 7. Establish and maintain efficient working relationships with supervisor, coworkers and the customers. 8. Maintain and Model Nuvance Health Values. 9. Demonstrates regular, reliable and predictable attendance. 10. Performs other duties as required. Required: High School Diploma or equivalent Desired: Prior experience in customer service-oriented positions. Ability to communicate in Spanish and/or Portuguese a plus. Six months customer service desired Company: Northern Dutchess Hospital Org Unit: 1864 Department: Info Desk Exempt: No Salary Range: $17.00 - $20.00 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) * Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. * Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. * Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) * Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. * Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. * Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. * Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. * Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. * Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. * Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. * Responsible for performing other duties as assigned by management. Qualifications: * High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: * Customer service experience preferred. * Relevant healthcare or medical billing experience preferred. * Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. * Commitment to service excellence and superior performance. * Solid verbal and written skills. * Proper phone and email etiquette. * Manage time effectively. * Able to multi-task and complete all assigned tasks at quality levels and within deadlines. * Organized and structured in carrying out responsibilities. * Professionally postured in both behavior and physical appearance. * Strong interpersonal and communication skills; respectful and polite in all interactions. * Able to physically lift, carry, and move equipment. * Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

at Vassar Brothers Medical Center The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. REQUIRED: HS GRAD/EQUIVALENT Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17 - $21 Hourly

The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. REQUIRED: HS GRAD/EQUIVALENT Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17 - $21 Hourly Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin

The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. REQUIRED: HS GRAD/EQUIVALENT Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17 - $21 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

at Vassar Brothers Medical Center The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. Education: HS GRAD/EQUIVALENT Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17.00 - $20 Hourly

The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. Education: HS GRAD/EQUIVALENT Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17.00 - $20 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Guest Representative will be responsible for the delivery and collection of food trays and menu orders to/from hospital patients. He/she will act as liaison between the patient, Dietary Department and Nursing Services during mealtimes in communicating all patients' food needs. Requirements: -HS Diploma or GED required. -Prior food service experience is preferred. -Ability to lift 25 lbs, bend, carry, reach, kneel, walk/stand for long periods of time, taste and smell. -Must be able to work in very hot and very cold work environments on a regular basis to withstand exposure to temperature and humidity changes, such as refrigerated storage areas, ovens/stoves and dish-washing machines. -Must be able to effectively communicate (verbal and written) and carry out detailed instructions (verbal and written). Ability to read, understand, and follow diet orders, menu card and assignments. -Must be able to do basic problem-solving, navigation and computer skills and must be able to work well within time constraints. -Previous dietary hospital experience preferred -Knowledge of therapeutic diets preferred Salary Range: $25.100/Hr - $26.426/Hr Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Patient & Guest Services 10 Job Summary: JOB SUMMARY Serves as a resource for families, visitors and staff. Determine guest's needs and seeks resolution in order to provide outstanding guest service for Vanderbilt University Medical Center. . KEY RESPONSIBILITIES * Assists or provide patients/visitors with information, resources, and directions. * Facilitates communication between patients, visitors, physicians, and other staff. * Contributes to the organization by actively participating in process improvement initiatives and shared decision making. * The responsibilities listed are a general overview of the position and additional duties may be assigned. Job Specifics: works Mon-Tues 530am-430pm customer service skills phone skills mobile-escorting families basic PC skills TECHNICAL CAPABILITIES * Employee/Visitor Confidentiality (Novice): Demonstrates sufficient knowledge of the subject to successfully demonstrate protection of patient privacy and confidentiality. Has working knowledge of practicing protection of patient information through communication, patient documents and electronically. * Corporate Hospitality (Novice): Possesses sufficient fundamental proficiency in demonstrating corporate hospitality and professionalism within the position. Demonstrates attentiveness and approachability to patient/guest questions and needs. Demonstrated professionalism in being knowledgeable of products and services. Understands position as a professional source for information and services. Takes ownership in safety, appearance and functionality of immediate area. * Customer Communication (Novice): Possesses sufficient fundamental proficiency in demonstrating customer service communication skills such as smiling, greeting, tone of voice, eye contact and body language. Practices excellent communication skills with patients/guests such as listening acknowledgement, empathy and solution-based thinking. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level : 3 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Guest Services Team Members serve as event hosts for our guests at all home athletic events and at special events hosted by the Vanderbilt University and Vanderbilt Athletics Department. Our mission is to train and empower our team members to ensure that every single attendee enjoys their visit no matter which team they are cheering on. At Vanderbilt Athletics, we believe that each of our Guest Services Team Members have a direct influence on the game day experience for our guests We are looking for positive people who enjoy working events and helping to ensure our guests are having a great time. Ideal candidates are attentive, proactive, possess strong interpersonal skills, and work well as part of a team. Anticipating guest needs and delivering service with a positive attitude are essential qualities for success in this role. Duties and Responsibilities Serve as greeters and ticket takers at home athletic events, including but not limited to football, men's and women's basketball and baseball. Greet each guest with a friendly smile and warm welcome/thank you/goodbye. Remain attentive to the needs and professionally responsive to the demeanor of all guests providing proactive assistance with the highest level of customer service. Address issues and questions related to mobile tickets, seating bowl and ticket purchases. Provide directional assistance for guests to appropriate seats and key locations throughout the venue. Identify and react quickly to our guests' requests and complaints. Retain an extensive knowledge of each athletic venue (i.e. seating sections, venue personnel, policies, and emergency procedures). Highly personable and energetic Guest Services Team Members are the face of the organization with whom our guests will have the most interaction. Required to work long hours on event days; ability to sit or stand for extended periods of time. Perform other duties and responsibilities, as assigned. Qualifications Team members must have a basic knowledge of technology (i.e. scanners, radios). Must have a positive attitude and willingness to assist guests in a timely manner. Must have availability to commit to working events when you sign up.

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Patient & Guest Services 10 Job Summary: Serves as a resource for families, visitors and staff. Determine guest's needs and seeks resolution in order to provide outstanding guest service for Vanderbilt University Medical Center. . KEY RESPONSIBILITIES * Assists or provide patients/visitors with information, resources, and directions. * Facilitates communication between patients, visitors, physicians, and other staff. * Contributes to the organization by actively participating in process improvement initiatives and shared decision making. * The responsibilities listed are a general overview of the position and additional duties may be assigned. Job Specifics: Customer Service M-F , 7-230p walking, mobile service recovery Highly emotional area TECHNICAL CAPABILITIES * Employee/Visitor Confidentiality (Novice): Demonstrates sufficient knowledge of the subject to successfully demonstrate protection of patient privacy and confidentiality. Has working knowledge of practicing protection of patient information through communication, patient documents and electronically. * Corporate Hospitality (Novice): Possesses sufficient fundamental proficiency in demonstrating corporate hospitality and professionalism within the position. Demonstrates attentiveness and approachability to patient/guest questions and needs. Demonstrated professionalism in being knowledgeable of products and services. Understands position as a professional source for information and services. Takes ownership in safety, appearance and functionality of immediate area. * Customer Communication (Novice): Possesses sufficient fundamental proficiency in demonstrating customer service communication skills such as smiling, greeting, tone of voice, eye contact and body language. Practices excellent communication skills with patients/guests such as listening acknowledgement, empathy and solution-based thinking. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level : 3 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Veterinary Receptionist Hamilton Animal Hospital Roslyn, Pennsylvania Full-time or part-time veterinary receptionist needed in our fast-paced veterinary practice. Our ideal candidate should exhibit excellent communication and computer skills and have experience in reception and office administration. Duties include communication with clients, making appointments, assisting veterinarians with medical records, and supporting other team members. Benefits of working at Hamilton Animal Hospital; Competitive Pay Insurance medical/dental/life/vision 401k with matching Mental Health support & resources Discounts on personal pet products & services Clothing allowance Career & Professional Development Opportunities At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required Flexibility to work during regular business hours, including Saturdays (until 2pm). Experience with Avimark preferred but not required. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients. ESSENTIAL FUNCTIONS: Pick up specimens from clients according to established procedures and timetables. Deliver specimens to designated drop off point(s). Ensure that the integrity of the specimens is not compromised during transport. Deliver reports and supplies to clients on an assigned route. Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route. Record clients' requests for supplies and special services, and forward them to the appropriate person or department. Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Demonstrate flexibility in satisfying customer demands. Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs. Adhere to all safety procedures. Thoroughly understand and participate in defensive driving techniques. Remain current in the training and knowledge of specimen handling. Completes special assignments as required by coordinator or local supervisor. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients. ESSENTIAL FUNCTIONS: Pick up specimens from clients according to established procedures and timetables. Deliver specimens to designated drop off point(s). Ensure that the integrity of the specimens is not compromised during transport. Deliver reports and supplies to clients on an assigned route. Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route. Record clients' requests for supplies and special services, and forward them to the appropriate person or department. Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Demonstrate flexibility in satisfying customer demands. Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs. Adhere to all safety procedures. Thoroughly understand and participate in defensive driving techniques. Remain current in the training and knowledge of specimen handling. Completes special assignments as required by coordinator or local supervisor. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Come work for the BEST Homecare Agency ! Capital Region Bestie Award 2024 Winner! Attentive Care has been a successful industry leader for over 40 years! We are an independently owned and operated home healthcare company, and we're seeking a Front Desk Office Receptionist to join our team! This is a Monday-Friday, 8:30am-4:30pm, in person position. Job duties will include but not be limited to: * primary person to answer and screen busy multi-line phones, and direct to the proper person/department * assisting with employee/client customer service issues * filing, copying, faxing and other clerical duties Qualified candidates will have prior experience in a similar capacity, preferably with a home healthcare organization. Applicants must have excellent verbal and written communication skills, a polished and professional demeanor and great attention to detail. Entry level position- will train the right candidate! We are a team-oriented company with a unique office culture. We offer an excellent benefits package including health and dental insurances, paid vacation, sick and personal time, 401K and more! Attentive Care is an EOE. Please submit a resume to be considered for this position. We are looking for motivated candidates, ready to start ASAP! **Attentive Care is an EOE**