Lendmark Financial jobs - 54 jobs

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: * Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. BASIC REQUIREMENTS: * High School Diploma or GED from accredited institution * 0-2 years consumer finance or related experience * Cash handling; computer skills; customer service skills * Ability to work with minimum supervision * Excellent communication skills * Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Associates or Bachelor's Degree * Bilingual, Spanish/English COMPENSATION: * The salary range for this position is $20/hr - $22/hr based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. * This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: * Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

Join the 1 st Franklin team as a Loan Sales Representative. Who We Are: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include: Competitive pay Bonus potential Medical, dental, vision 401(k) and 401(k) matching Paid time off Paid holidays Paid volunteer time Salary: Starting at $17.00 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products #IND002 Desirable: Possess a valid driver's license and the ability to operate an automobile

FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Serve as primary system administrator for the Salesforce environment. Be responsible for executing day-to-day operations of the Salesforce platform, ensuring its effective use across the organization with 2,000+ users. Handle complex tasks related to administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets. Support users, troubleshoot issues, maintain data integrity, and implement customizations. As a Salesforce SME, work closely with other team members to document system changes, assist in training users, and help plan for platform updates and enhancements. Responsibilities and Essential Duties: Lead the build and management of custom objects, page layouts, complicated workflows, complex reports and personalized dashboards as required. Manage Salesforce objects and processes for the organization. Maintain overall system configuration including workflow rules, validation rules, formula fields, escalation rules etc. ensuring data integrity and security within the system. Document system specifications and configurations. Develop reports, dashboards, and processes to continuously monitor data quality and integrity. Facilitate automation of processes using Salesforce tools such as process builder, flow automation, validation rules. Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner. Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more. Monitor Salesforce release changes and advise business partners and department leaders on any impacts on production. Create and execute test plans and scenarios. Troubleshoot issues noted during testing or reported by users. Conduct research on best practices and industry trends. Identify, document, recommend, and implement opportunities to improve system functionality and user experience. Adhere to Salesforce best practices and document solution designs for data model changes. Validate development changes and ensure consistency with data dictionary and entity-relationship solution designs. Update and maintain centralized data dictionary across teams for the program. Document modifications and customizations made in Salesforce including detailed descriptions, the rationale behind changes, and the impact on existing processes, to ensure clear understanding and easy reference for future maintenance and development. Provide direct support in planning for upcoming upgrades, seasonal releases, and long-term projects. Assess potential impacts, prepare necessary resources, coordinate with relevant stakeholders, and develop detailed timelines to ensure smooth and efficient implementation and minimal impact on ongoing operations. Contribute to the ongoing development and enhancement of Salesforce skills across the organization by providing support and continuously developing resources. Complete projects, prioritize tasks, and provide frequent progress reports with limited direction. Act as a resource and mentor to junior team members by sharing knowledge and working shoulder to shoulder to provide guidance, promote best practices, and foster growth. Handle escalated problems and/or situations that are difficult and complex in nature. Cultivate business relationships with stakeholders to foster collaboration and drive project results to achieve organizational objectives. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. IND1 #LI-Onsite #LI-JA2 Required Qualifications: Bachelor's degree in related field (Information Systems, MIS, BIS, etc.); additional, applicable years of experience may be substituted for a bachelor's degree. Minimum of seven (7) years of experiences in Salesforce Administration with demonstrated experience leading projects resulting in successful business outcomes. Advanced knowledge of Salesforce data model designs and best practices. Advanced knowledge of Salesforce software development practices and methods, including picklists, workflows, triggers, and validation rules. Advanced understanding of Salesforce platform, Salesforce Service Cloud and Salesforce Experience Cloud. Advanced proficiency in building custom apps and objects, formula fields, workflows, custom views, and other content of advanced complexity. Advanced experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets. Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes. Exceptional data management abilities while maintaining data accuracy and integrity. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and work with teams laterally and upwards. Detail oriented with creative and analytical thinking abilities. Ability to understand and articulate data model changes, solution designs, and other complex processes to a non-technical audience. Advanced problem-solving skills to find solutions to problems that are technically complex and require collection, interpretation, and analysis of data from diverse sources. Excellent project management skills, business aptitude and a positive attitude. Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts. Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, service dealers, customers, and all levels of company staff. Preferred Qualifications: Salesforce Administrator, Advanced Administrator, or other related Specialty Certifications. Certifications in Agile, AWS, Database, or Language specialties. Familiarity with VS Code. Previous experience working in a SCRUM or Agile environment. Experience in consumer lending or financial services with knowledge of underwriting. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Regional Sales Manager- Midatlantic Commercial Credit Group (CCG) is one of the largest privately held independent, commercial equipment finance companies in North America. We provide loans and leases to small and mid-sized businesses in the construction, fleet transportation, machine tool and manufacturing and waste industries. Our sales force is located throughout North America and sources new business through end-users, equipment vendors and manufacturers with typical transaction sizes ranging from $100,000 to $2,500,000. Headquartered in Charlotte, NC, CCG has made NC s Mid-Market Fast 40 List for the 12th time. CCG also operates offices in Buffalo, NY, Naperville, IL, and Hamilton ON. CCG s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding in 2004. We hold our originations on our balance sheet, which is funded through a combination of committed, bank credit facilities, asset-backed securities, revolving asset-backed securitizations, unsecured debt, and equity. Position Summary: We are looking for high-performing, motivated individuals to serve as Regional Sales Managers. Each of these positions focus in one of the specific industries we serve, have defined territories to ensure ample opportunities and report through a regional corporate office. While we are looking for self-starters, we actively market our company and our brand and assist in sales, product, and process training, as well as prospecting and lead generation. Equipment knowledge and finance experience are helpful but not specifically required. The ideal candidates will have a desire to build their territory, create meaningful customer relationships and be driven to contribute to the success of the entire organization. Responsibilities: Prospecting for new business, at the end-user and dealer level Maintain, build, and enhance existing customer relationships Utilize our CRM system to track, monitor, and market to customers, prospects, and dealers Develop strong internal relationships with credit, documentation, collections, and marketing staff Initiate customer applications and correspondence, coordinate closings and handle ad hoc responsibilities within the territory Qualifications and Success Indicators: Demonstrable track record of sales success in equipment finance, equipment sales or a related field Effective communication skills, including written and phone skills Understanding of the equipment finance process Knowledge of and willingness to use CRM, Microsoft Office suite, and back-end computer systems Dedication to enhancing the customer experience and delivering stellar service to our customers Strong desire to grow the book of business Ability to travel We offer a competitive base salary, commission, and bonus, as well as medical, dental and vision insurance, 401(k), paid holidays and paid time off. For more information, please visit our website: **************************************

Risk Management Analyst - Loss Forecasting FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. IND1 #LI-JA2 #LI- Onsite In This Role, You Will: Develop and maintain models that project long and short-term credit loss, delinquencies, and credit reserves. Work closely with the senior leaders at Mariner Finance to ensure that projections align with changes in credit strategies and external factors influencing performance. Provide executive decision-makers with an up-to-date view of expected financial performance. Develop and support back-end loss mitigation strategies. Responsibilities and Essential Duties: Develop and maintain loss forecasting and loan loss reserve models and produce forecasts of portfolio delinquency and losses. Leverage software, including Excel, SAS, R and Python to conduct portfolio analysis and provide evaluations of loan performance trends. Monitor macroeconomic trends and estimate potential impacts on portfolio to inform business strategy. Partner cross-functionally to understand impact of key business decisions on forward looking delinquency and loss expectations. Prepare reports and presentations to key stakeholders on forecast expectations and outcomes. Represent Risk Department in cross-functional projects and partners across the organization to execute on other key business priorities. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Bachelor's degree in a quantitative field of study (Statistics, Economics, Finance, Engineering, Applied Mathematics, etc.) with an exceptional academic record. Experience with SAS, SQL, or similar tools. Strong technical skills with proficiency in MS Office suite; Advanced in Excel (e.g., pivots, advance formulas, macros). Understanding of general risk principles and financial concepts. Demonstrate a strong commitment to continuous learning, actively seeking out opportunities to acquire new skills and stay abreast of industry trends. Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with all levels of company staff. Highly-motivated self-starter with strong work ethic, exceptional attention to detail, and ability to complete tasks and support multiple projects simultaneously. Strong analytical, problem-solving, organizational, and project administration skills. Results oriented individual with the ability to translate plans into actions. Preferred Qualifications: Experience in credit loss forecasting and/or credit risk analysis. Experience with Python, R, or similar tools. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Play a pivotal role in bridging the gap between business needs and technical solutions utilizing robotic process automation (RPA) technology, collaborating with business partners to define product requirements, developing a product understanding, and communicating effectively to both business and technical audiences to define solutions that align with business objectives. Responsibilities and Essential Duties: Lead sessions with stakeholders to gather, document, and analyze business requirements for RPA projects and enhancements. Develop user stories and process flows to support the development of RPA solutions. Work collaboratively with team members to design a solution that will meet business requirements and fulfil user stories. Collaborate with developers to test and verify that solutions will meet the business requirements. Accountable for reviewing and finalizing extensive functional and technical documentation. Create project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation.. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. IND1 #LI-JA2 #LI-Onsite Required Qualifications: Bachelor's degree in related field (Information Systems, MIS, BIS, etc.); additional, applicable years of experience may be substituted for a bachelor's degree. Three (3) years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects translating business requirements into technical solutions. Demonstrated experience using RPA technology to deliver business solutions, with experience documenting and optimizing workflows using RPA/APA technologies. Experience testing and validating solutions as a Business Analyst in SDLC. Working knowledge of Six Sigma methodologies (e.g., DMAIC, root cause analysis) to drive continuous improvement and operational excellence. Ability to elicit and translate high-level business needs into specific and concise processes. Demonstrated history of successful project completion, exhibiting excellent project management skills with the ability to self-manage, complete project deliverables, meet deadlines, handle and prioritize simultaneous requests, and work with teams laterally and upwards. Displays strong business aptitude and a positive attitude. Detail oriented with creative and analytical thinking abilities. Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts. Confident in making well-informed decisions that are accurate and detail-oriented. Ability to use strong problem-solving skills to find solutions to problems that are technically complex and require collection, interpretation, and analysis of data from diverse sources. Ability to understand and articulate complex processes to a non-technical audience. Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, service dealers, customers, and all levels of company staff. Preferred Qualifications: Experience with Automation Anywhere system. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Finance Intern Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Assist with the daily branch office operations by interacting with customers and ensuring that loan materials are organized. Interns work at various offices in the assigned region and gain experience in different office environments and with various customer bases. Responsibilities and Essential Duties: Promptly greet customers and provides assistance. Lead customer to the appropriate staff member to meet customer's needs. Answer the telephone, provide information, and enter correspondence information in the system as applicable. Provide superior service to customers regarding the statuses of their current accounts. Complete and file paperwork involved with the loan closing process. Ensure that all customer information is accurate and up to date in the electronic data system. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Currently pursuing a degree in Business Management, Finance, Marketing, Communication, or a related field of study. Ability to multitask and work in a fast-paced environment. Excellent interpersonal and communication skills. Desire to work in a team setting. Ability to work 15 hours a week minimum. Reliable transportation required. Preferred Qualifications: Junior or Senior in four-year degree or bachelor's degree program. Previous customer service experience. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #LI-Onsite

Branch Manager Trainee Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Successfully complete a comprehensive Branch Manager Training Program according to a specific schedule and learn all aspects of Branch Operations during the training period. You will collaborate with and support the Branch Manager in managing of the branch's daily operations. You will support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Responsibilities and Essential Duties: Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs. Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level. Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem-solving skills to resolve product, service, and policy-related obstacles for customer. Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services. Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis. In manager's absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications: Bachelor's degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can be substituted for college degree. Military rank may also be substituted for a Bachelor's degree (e.g. E-4, W1, or O3 and above). Applicants MUST be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective communication (written & oral) and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND1 #LI-Onsite #R80

Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: Ability to communicate bilingually (Spanish & English) strongly preferred Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products. Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Assist the Branch Manager by preparing reports as needed. Maintain compliance in the branch. In manager's absence, coordinate functions and daily operational issues through communication with the District Manager. Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience. High school diploma or equivalent. Reliable transportation required. Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. Proficient in Microsoft Office or similar programs with the ability to learn financial services programs. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree. Bilingual fluency in Spanish/English. Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND1 #Li-Onsite #R90

FLSA StatusNon Exempt Schedule: Monday through Friday. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Perform Accounts Payable functions relative to proper invoice preparation, coding of accounts and centers to be charged, vendor research, resolution of disputed items, data entry, adherence to Accounts Payable policies and procedures, and the accumulation, verification, and storing of all required A/P. Responsibilities and Essential Duties: Perform extensive research and resolve discrepancies arising from vendor disputes and payment differences including researching vendor payment histories; contacting vendors to determine actual amounts owed and determining how additional payments are to be remitted, refunds collected, or how credits are to be applied. Prepare invoices or vouchers for payment to include the assignment of invoice number and proper company to be charged. Contact appropriate departments or managers for authorizations, clarifications, and/or invoice corrections. Calculate applicable discounts, credits, or refunds. Determine and assign appropriate payment due dates to avoid the assessment of late fees and finance charges. Accumulate information relative to new vendors' 1099 status and their Tax Identification Numbers (TIN), including mailing all W-9 request letters and maintaining the W-9 files. Handle all mail functions pertaining to Accounts Payable, including opening, date and A/P stamping, and distributing received paperwork as required. Review all printed checks for errors or inconsistencies, match printed checks to related supporting documentation, and distribute for signature. Upon receipt of signed checks, distribute by way of mail or intra-office and files all finished paperwork in the designated locations. Post invoices to Accounts Payable system, including input of all payment information, input of TIN numbers, and address and telephone changes when required. Research issues arising from the budget review process concerning expenses charged and cost allocations for members of other departments and senior management. Assist in the research necessary to resolve any rejected or suspended Accounts Payable activity in the general ledger. Track the location of Accounts Payable invoices, checks, vouchers, and vendor files both within and outside of the Accounts Payable department. Obtain knowledge of all Accounts Payable policies and procedures, ensuring the strict adherence thereto. Assist with bank reconciliation and related duties, which includes signature care maintenance. Assist with balance sheet reconciliation and related duties. Data entry duties to include general ledger posting. Assist with financial statements and related duties. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: High school diploma or equivalent. One (1) year Accounts Payable or bookkeeping experience with demonstrated knowledge of commonly used accounting principals. Proficiency in Microsoft Office Suite. Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, outside representatives, and all levels of company staff. Strong analytical, problem-solving, organizational, and project administration skills. Preferred Qualifications: College degree or related coursework. Prior financial institution experience. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products. Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Assist the Branch Manager by preparing reports as needed. Maintain compliance in the branch. In manager's absence, coordinate functions and daily operational issues through communication with the District Manager. Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience. High school diploma or equivalent. Reliable transportation required. Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. Proficient in Microsoft Office or similar programs with the ability to learn financial services programs. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree. Bilingual fluency in Spanish/English. Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 Li-Onsite #R90

Project Manager II - Legal & Compliance FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. IND2 In This Role, You Will: Drive the successful execution of strategic, legal, and compliance-related initiatives by coordinating project activities, resources, and communications. Develop and maintain project plans, tracking progress, documenting key deliverables, and ensuring timely and accurate information flow across teams. Act as a central point of coordination, partnering with stakeholders to align timelines, resources, and priorities, while ensuring projects remain on schedule, within scope, and in compliance with organizational standards. Responsibilities and Essential Duties: Lead strategic projects, ensuring quality of results, timely delivery, scope management, and adherence to budget. Collaborate with leaders and teams to develop, maintain, and monitor comprehensive project plans, including timelines, milestones, resource requirements, and risk mitigation strategies. Gather, analyze, and document business requirements to ensure alignment with company goals. Maintain accurate project documentation throughout the lifecycle, including plans, charters, budgets, deliverables, and progress updates. Conduct project meetings, track deliverables, and provide regular updates to stakeholders and senior leadership. Identify risks or delays early, develop mitigation plans, and escalate issues appropriately. Serve as the primary liaison between Legal and Compliance Management, IT, other cross-functional partners, and vendors to ensure alignment and timely execution. Utilize project management tools to track project variables and to provide project reporting and control activities. Communicate project goals, requirements, and updates clearly across technical and non-technical audiences. Create supporting technical and functional documentation and provide support for deployed solutions. Cultivate business relationships with stakeholders, leading to partnership and collaboration around requirements and risks. Communicate effectively to identify business needs and manage expectations. Provide logistical support to project teams, including scheduling, document management, and coordination of communications. Stay informed on industry standards, best practices, and regulatory updates relevant to Operations. Perform additional functions as required to ensure consistent quality and service delivery. Required Qualifications: Bachelor's degree in related field; additional, applicable years of experience may be substituted for the bachelor's degree. Minimum of three (3) years of experience leading and coordinating projects within business operations, with at least two (2) years of cross-functional, full-cycle project management experience. Demonstrated track record of leading projects to successful completion within established timelines, scope, and budgets. Strong knowledge of project management methodologies with the ability to tailor approaches to fit project needs. Strong knowledge of the Consumer Lending and/or Financial Services industry. Experience with Wrike or similar project management tools with ability to generate, analyze, and present reports or dashboards to monitor progress and support decision-making. Advanced proficiency in Microsoft Office. Ability to influence, collaborate, gain alignment, and drive progress across cross-functional teams and levels of the organization. Demonstrated analytical and presentation skills to both evaluate information, concepts, and practices and to successfully convey to others in their terms the import and impact on business plans and objectives. Ability to understand business operations and processes and conduct research as needed to contribute valuable insights to support informed decision-making. Strong sense of urgency, results-oriented with the ability to execute. Desire and ability to learn emerging technologies and methodologies. Excellent interpersonal skills necessary to communicate professionally and effectively with vendors and all levels of company staff. Strong analytical, problem-solving, and organizational skills. Strong sense of urgency, results-oriented with the ability to execute. Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines with both local and remote staff. Highly-motivated self-starter with strong work ethic, exceptional attention to detail, and ability to support multiple projects simultaneously. Preferred Qualifications: Project Management Professional (PMP) Certification. Experience supporting system implementations or technology rollouts. Experience supporting and driving initiatives within legal or compliance functions. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business need. In This Role, You Will: Be responsible for the design and implementation of our enterprise cloud infrastructure, software, and integrations. Provide experience and expertise to deliver cutting-edge solutions as a key member of this highly productive team. Design, develop, and maintain the enterprise cloud architecture. IND1 #LI-JA2 #LI-Onsite Responsibilities and Essential Duties: Lead the hands-on technical delivery of new services and capabilities within the AWS environment. Manage the AWS Cloud Infrastructure and assist in the maintenance of the SQL Server environment, identifying and troubleshooting faults as well as providing recommendations to ensure proper utilization. Gather and process raw data from multiple disparate sources (including writing scripts, calling APIs, writing SQL queries, etc.) into a form suitable for data warehousing and machine learning. Review and interpret ongoing business requirements. Research required data and build appropriate deliverables. Refactor or develop relational data models, dimensional data models, data dictionaries and necessary metadata using Amazon Redshift in AWS. Research and propose opportunities for data acquisition and new uses for existing data. Code, test, and document new or modified data systems to create robust and scalable data/machine learning models for analytics. Contribute to the design and direction of enterprise-wide data architecture as well as design documentation deliverables. Create supporting technical and functional documentation, including data flow diagrams, and provide support for deployed solutions. Work both independently and in collaboration with our application developers and data analysts to design and build high-performance algorithms, prototypes, predictive models and proof of concepts using SageMaker and other modeling tools. Identify and implement process improvements through the design and implementation of policies, procedures, standardized documentation, and analytics infrastructure to enforce industry best practices. Collaborate with Quality Assurance team and Subject Matter Experts to ensure valid and proper deliverables. Supports business decisions with ad-hoc analysis as needed. Explain tasks and processes in a clear and concise manner that can be consumed and understood to non-technical business associates. Participate in rotation of after-hours support. Complete projects, prioritize tasks, and provide frequent progress reports with limited direction from team leads based on company needs. Cultivate business relationships with stakeholders. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Bachelor's degree in Computer Science, Information Systems Management, Engineering, or related field; additional, applicable years of experience may be substituted for the bachelor's degree. Minimum of three (3) years' experience with ETL Development and Data Migration. Advanced expertise with AWS services such as EC2, Redshift, S3, SageMaker, Lambda, Matillion and API Gateway. Expertise with building and enhancing Machine Learning Models in SageMaker/Python. Advanced SQL Query, ETL/ELT/LET and Data Architecture experience. Broad experience in building out VPCs, subnets and network routing on AWS. Experience using Microsoft's SQL Server, SSIS, SSAS, SSRS (Reporting Services), PowerBI Dashboards, and OLAP services. Ability to quickly identify and troubleshoot problematic faults in data pipelines and infrastructure. Ability to design tables, data-marts, and/or databases to suit business needs. Knowledge of data mapping, data integration, database design and data warehouse concepts. Experience with Jira, Bitbucket, and GitKraken with a good understanding of Git. Desire and ability to learn emerging technologies and methodologies. Ability to interpret requests and requirements in order to build appropriate automated solutions. Ability to work with shifting deadlines in a fast-paced environment. Strong computer skills including Microsoft Office (Visio, Excel, Word, & Outlook). Strong attention to detail, interpersonal skills, and notation skills. Preferred Qualifications: AWS Certifications. Glue and Comprehend. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. SUMMARY: The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel. MAJOR DUTIES/RESPONSIBILITIES: Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines. Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals. Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates. Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction. All other duties as assigned. BASIC QUALIFICATIONS: High School Diploma or GED from accredited institution 3-5 years of consumer finance experience or related industry experience Personnel management and budgeting skills Effective communication, organization and sales skills Proficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: Industry-related experience Bilingual, Spanish/English Ability to relocate COMPENSATION: The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORKING CONDITIONS: Normal office environment Ability to travel, occasionally overnight If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Thrive as an analytically minded self-starter who succeeds in an entrepreneurial environment. You will grow as an achievement-focused and genuinely intellectually curious person. As the Financial Analyst, you will play an integral role in the forecasting and financial reporting of a multi-product consumer finance business. Become part of a growing and dynamic company and join a finance team that offers opportunities for accelerated professional growth! #LI-JA2 #LI-Onsite IND1 Responsibilities and Essential Duties: Using Excel, Planful, SQL, and other tools, conducts financial analyses and develops recommendations aimed at improving financial performance and profitability. Designs and tracks financial KPIs. Develops reporting packages and variance analysis used to update senior management on financial performance. Forecasts financial and non-financial metrics such as revenue, expense, loan volume, and headcount using trend analyses and integrated financial modeling. Assists in the development and preparation of the Strategic Plan, Annual Plan, and Mid-Year Forecast. Represents the Finance department in cross-functional projects and partners across the organization to execute on key business priorities. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Bachelor of Science in Finance, Accounting, Economics, or other related field of study with exceptional academic record. Power user of Excel (pivots, advanced formulas, macros). Self-starter with exceptional work ethic, motivation and desire to learn. Superior attention to detail and organizational skills. Preferred Qualifications: Experience using planning/budgeting software (Planful, Hyperion Essbase, etc.) or SQL. Financial analyst experience. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

VP of Growth Marketing FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Lead the strategy of marketing investments and optimization of new customer acquisition and customer expansion across all marketing channels. This role will lead performance management for direct mail, lead generators/affiliate partners, and SEO/SEM, while also driving cross-sell and upsell campaigns to increase customer lifetime value. You will work closely with creative, product, and operations teams to ensure aligned execution. The ideal candidate is data-driven and thrives at the intersection of analytics, technology, and strategy. #LI-Onsite #LI-JA2 IND1 Responsibilities and Essential Duties: Develop, execute, and continuously optimize a multi-channel acquisition strategy across direct mail, lead generator platforms (Credit Karma, LendingTree, etc.), and SEO/SEM. Implement and oversee campaign automation, audience segmentation, trigger-based journeys, and reporting in Salesforce Marketing Cloud (SFMC); leverage SFMC to deliver efficient, targeted growth across the customer lifecycle. Collaborate with product and data science teams to identify key customer segments, lifecycle triggers, and product fit opportunities. Implement a robust testing framework (A/B, incrementality, multivariate) to drive campaign conversion lift and efficiency. Lead the design and optimization of cross-sell and upsell campaigns, Partner with internal teams and external agencies to refine targeting, offers, and channel mix. Evaluate effectiveness of spend and manage marketing budgets based on performance metrics such as CAC, ROI, conversion rate, and payback period. Implement and ensure tracking of key metrics (full-funnel, repeat engagement. etc.), and develop dashboards and attribution models. Conduct regular business reviews, and provide performance and forecast reporting on a regular basis, translating data into actionable insights for leadership and cross-functional teams. Partner with various teams to build and execute clean and actionable data feeds between CRM and SFMC. Collaborate with compliance and legal to maintain marketing integrity in a regulated environment. Support continuous improvement of the customer journey experience within SFMC Responsible for managerial matters such as performance appraisals and goal setting, promotions, salary recommendations, and terminations in accordance with the company hiring process, personnel policies, and budget requirements. Promote the professional growth and development of team members by sharing knowledge, mentoring, and providing consistent, actionable feedback. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Bachelor's degree in Marketing, Statistics, Business, or a related field. Ten (10) years of experience in marketing performance, acquisition, or growth marketing, with ownership of marketing budget, customer LTV, and customer lifecycle. Minimum of five (5) years of experience leading a team, working in capacities with decision-making authority, coordinating and delegating multiple responsibilities, and managing operations activities. Proven success optimizing multi-channel marketing spend in direct mail, lead generation, SEO/SEM, and email. Advanced analytical and quantitative background; proficiency with data visualization and attribution tools (e.g., Tableau, Looker, Power BI). Highly proficient with Microsoft Office Suite and CRMs. Hands-on familiarity with Salesforce Marketing Cloud and marketing automation workflows. Experience managing or collaborating with agencies and vendor partners. Strong decision-making, problem-solving, and negotiation skills with the ability to use expertise to influence on matters of strategic importance. Ability to foster strong relationships, influence, coach, and partner with all levels across the organization. Demonstrated high level of reliability, flexibility, and dedication with the ability to adapt quickly to changing priorities and timelines. Strong sense of urgency, results-oriented with the ability to execute. Solid, effective written and verbal communication. Preferred Qualifications: MBA or advanced degree in related field. Experience within financial services, fintech, or consumer lending. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Senior Risk Management Analyst - Credit Strategy FLSA StatusExempt Schedule: Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Lead and support the Risk department in developing and achieving department goals. Work closely with senior management to develop and execute underwriting strategies to support various Mariner Finance customer acquisition channels. Strategies include approve/decline, line assignment, and pricing optimization to support healthy growth and profitability. Monitor, analyze, and enhance credit risk for an online portfolio as well as manage eligibility criteria for a national network of branches. #LI-JA2 #LI-Onsite IND1 Responsibilities and Essential Duties: Use advanced modeling, statistical techniques, and tools such as SAS, R, and Python to develop and maintain credit risk, response, behavior, and analytical strategies that will optimize lending decisions across channels. Conduct evaluation and validation of lending decisions and marketing outreach across channels, utilizing approaches and enhanced segmentation to optimize approval and advance assignment strategies. Design tests and champion and/or challenge strategies to continuously evaluate new opportunities to improve volume/credit risk trade-offs. Maintain up-to-date inventory and chronology of underwriting strategies. Update executive team on the impact of new strategies on the company's performance. Manage portfolio performance to risk appetite. Ensure new bookings adhere to lifetime return expectations, are in line with the Company's Risk Appetite, and are in tight alignment with the company's funding strategy objectives. Prepare risk reports through compiling, monitoring and analyzing data and key trends, and writing routine reports. Partner cross-functionally to ensure Policies & Procedures and company's servicing system controls are in place to support development and maintenance of underwriting strategies. Represent Risk Department in cross-functional projects and partner across the organization to execute on other key business priorities. Lead projects as assigned. Plan tasks of team members and manage resources to ensure successful and timely execution of project goals. Act as a resource to team members by sharing knowledge and working shoulder to shoulder to provide guidance. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Bachelor's degree in a quantitative field of study (statistics, economics, finance, engineering, information systems, etc.) with exceptional academic record. Minimum of four (4) years of credit risk management experience with one (1) year of customer acquisition/underwriting strategy development experience in the digital/online space. Experience in the consumer lending/financial services industry with working knowledge of regulatory matters related to consumer lending & consumer loan policies and procedures. Advanced knowledge of SAS, SQL, or similar tools. Proficient in Python, R, or similar tools. Strong technical skills with proficiency in MS Office suite; Expert in Excel (pivots, advanced formulas, macros). Strong understanding of general risk principles and financial concepts. Ability to articulate complex information in understandable terms to various audiences by way of presentations, reports, or other communication mediums. Demonstrate a strong commitment to continuous learning, actively seeking out opportunities to acquire new skills and stay abreast of industry trends. Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with all levels of company staff. Highly-motivated self-starter with strong work ethic, exceptional attention to detail, and ability to complete tasks and support multiple projects simultaneously. Strong analytical, problem-solving, organizational, and project administration skills. Results oriented individual with the ability to translate plans into actions. Preferred Qualifications: Experience in fraud strategy or bank transaction data. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Finance Intern Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Assist with the daily branch office operations by interacting with customers and ensuring that loan materials are organized. Interns work at various offices in the assigned region and gain experience in different office environments and with various customer bases. Responsibilities and Essential Duties: Promptly greet customers and provides assistance. Lead customer to the appropriate staff member to meet customer's needs. Answer the telephone, provide information, and enter correspondence information in the system as applicable. Provide superior service to customers regarding the statuses of their current accounts. Complete and file paperwork involved with the loan closing process. Ensure that all customer information is accurate and up to date in the electronic data system. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. Required Qualifications: Currently pursuing a degree in Business Management, Finance, Marketing, Communication, or a related field of study. Ability to multitask and work in a fast-paced environment. Excellent interpersonal and communication skills. Desire to work in a team setting. Ability to work 15 hours a week minimum. Reliable transportation required. Preferred Qualifications: Junior or Senior in four-year degree or bachelor's degree program. Previous customer service experience. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #LI-Onsite

Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Successfully complete a comprehensive Branch Manager Training Program according to a specific schedule and learn all aspects of Branch Operations during the training period. You will collaborate with and support the Branch Manager in managing of the branch's daily operations. You will support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Responsibilities and Essential Duties: Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs. Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level. Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem-solving skills to resolve product, service, and policy-related obstacles for customer. Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services. Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis. In manager's absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications: Bachelor's degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can be substituted for college degree. Military rank may also be substituted for a Bachelor's degree (e.g. E-4, W1, or O3 and above). Applicants MUST be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective communication (written & oral) and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND1 #LI-Onsite #R90