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Branch Manager jobs at Lendmark Financial

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  • Branch Manager I

    Lendmark Financial Services, Inc. 4.3company rating

    Branch manager job at Lendmark Financial

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. SUMMARY: The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel. MAJOR DUTIES/RESPONSIBILITIES: * Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines. * Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals. * Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates. * Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction. * All other duties as assigned. BASIC QUALIFICATIONS: * High School Diploma or GED from accredited institution * 0-3 years of consumer finance experience or related industry or related management experience * Effective communication, organizational and sales skills * Personnel management skills and budgeting skills * Proficient working knowledge of industry related lending software, Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Industry-related experience * Bilingual, Spanish/English * Ability to relocate COMPENSATION: * The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. * This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORKING CONDITIONS: * Normal office environment * Ability to travel, occasionally overnight If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $39k-53k yearly est. Auto-Apply 60d+ ago
  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Easley, SC jobs

    Your Opportunity: General Manager Titlemax Easley, SC As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $19.3 hourly 5d ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Knoxville, TN jobs

    Your Opportunity As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer Benefits & Perks* · Paid on-the-job training and a comprehensive new hire program. · Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. · Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. · Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. · Performance-based career advancement. · Educational reimbursement program. · Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA). · Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. · Company-Sponsored Life and AD&D Insurance. · Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. · Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. · Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. · Paid time off that grows with you, starting with 12 days in your first year. · A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Functions · Maximize customer success by offering financial services that fit their needs. · Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. · Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. · Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. · Maintain customer information in the point of sale (POS) system with accuracy and integrity. · Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. · Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. · Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. · Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. · Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. · Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. · Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. · Conduct additional tasks as directed by leadership. · Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills · A high school diploma or equivalent. · Minimum one year's experience in customer service, sales, or retail. · At least 3 months of supervisory, key holder, or relevant leadership experience · Excellent verbal and written communication skills. · Proficiency in using phones, POS system, Microsoft Office, and other computer systems. · Must be at least 18 years of age (19 in Alabama). · Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. · The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills · Management experience in retail, convenience store, grocery, finance, service, or related industries. · Experience in check cashing, document verification, money order processing. · Bilingual (English/Spanish) is a plus and may be required for certain locations. · Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $37k-45k yearly est. 5d ago
  • Portfolio Manager

    GBC International Bank 4.8company rating

    Shoreline, WA jobs

    The Portfolio Relationship Manager owns primary responsibility for the underwriting quality, portfolio administration, the credit quality of the assigned portfolio, and working directly with Account officers. Essential Job Functions Responsible for the credit and monitoring of portfolio risks Working directly with account officers and team members to effectively grow fees, deposits, and portfolio revenue by presenting financial solutions to customers. Conducts preliminary evaluation and underwriting of loan proposals terms sheets. Contribute to the Team's overall meeting and/or exceeding the assigned volume/production goals Identify and recommend changes and enhancements to the Bank's lending policies and procedures to best serve the current market needs Responsible for the full cycle of loan requests process. Provide financial analysis, obtain data to prepare a term sheet, and write proposals to expand the lending business. Requests all third party appraisals, environmental reports, and ensures all are within compliance. Identify areas of concern pertaining to a loan and discuss with Account officers Primary liaison with the Credit Department on loans submitted, prepare risk rating change proposal and facilitate the loan approval. Primary contact for coordinating information between client and internal departments in the loan process. Responsible for communication and finalizing loan closing. Responsible for overseeing renewals, document tickler and covenant tracking of loans. Monitor loan documentation exception reports and follow-up to clear up document exceptions in a timely manner. Monitor financial statement exception reports and follow-up to clear up financial statement exceptions in a timely manner. Works closely with Account Officers to manage maturing and re-price loans and identify new business opportunities. Troubleshoot, report, and manage activity on delinquent accounts at the various intervals Generate and provide requested reports as necessary on Team's loan portfolio Participate in team sales calls and attend external events and activities in a business development role. Qualifications/Requirements Minimum of five (5) years of experience working in a Banking environment with emphasis on credit area required. Prior working experience with loan underwriting is required. Formal credit training is required. Ability to analyze financial and project statement, corporate and personal tax returns. Understanding of basic loan structure processes and regulations associated with lending Strong understanding of loan documentation criteria Excellent verbal and written communication skills; Proficiency with Microsoft Office Suite (Word, Excel, Powerpoint) Excellent interpersonal, customer relations and sales skills Ability to demonstrate being a self-starter, well-organized, detail-oriented Strong team work ethics is required Ability to converse and exchange information with all levels of staff within organization. Ability to observe, perceive, identify, and translate data Ability to work well independently and in a fast-paced environment Travel within the local market may be necessary
    $117k-179k yearly est. 4d ago
  • General Manager- Fulfillment Center Operations

    Webster Fulfillment 3.9company rating

    Auburn, AL jobs

    About Us Webster Fulfillment is a leading 3PL dedicated to delivering exceptional customer experiences through operational excellence, cutting-edge technology, and a highly engaged team. We pride ourselves on fulfilling orders accurately and efficiently while maintaining the highest standards of service for our customers. Position Overview The General Manager (GM) is the senior operational leader responsible for overseeing all aspects of our warehouse fulfillment center, including production, quality, safety, operational efficiency, client performance, and team development. This role requires a hands-on, process-driven leader who can manage people leaders, hold teams accountable, and drive continuous improvement across the entire operation. The GM ensures smooth day-to-day execution, financial performance, and a culture of excellence, safety, and accountability. Key Responsibilities1. Operational Leadership & Execution Lead all warehouse operations, including receiving, inventory management, order fulfillment, quality, and shipping. Set clear daily, weekly, and monthly production goals and ensure teams are aligned to meet them. Serve as the escalation point for operational challenges, making real-time decisions to keep the operation running efficiently. Maintain a strong presence on the warehouse floor, modeling a hands-on leadership approach. 2. People Leadership & Performance Management Directly manage and develop department managers and supervisors across all operational functions. Build a culture of accountability, high performance, and teamwork. Provide coaching, performance evaluations, and succession planning for key roles. Ensure staffing levels meet business needs and support seasonal surges. 3. Quality, Compliance & Safety Oversight Ensure all processes meet company quality standards and customer expectations. Oversee safety programs, compliance initiatives, and regulatory requirements. Conduct regular audits and partner with QA to reduce errors, defects, and customer complaints. Drive root cause analysis and implement corrective actions to prevent recurrence. 4. Continuous Improvement & Process Optimization Identify inefficiencies and lead initiatives to improve throughput, accuracy, and cost effectiveness. Use Lean, Six Sigma, and data-driven problem-solving to improve processes. Implement best practices across all functional areas, standardizing workflows and SOPs. 5. Customer Performance & Relationship Management Partner with account management to ensure operational performance aligns with client expectations. Participate in business reviews and client meetings as needed. Resolve escalations in collaboration with the customer experience team. Anticipate client needs and work proactively to strengthen service delivery. 6. Financial & Strategic Management Manage operational budgets, labor costs, and productivity metrics to support financial targets. Forecast labor and production needs based on order volume trends. Support contract pricing, operational planning, and long-term facility strategy. Monitor KPIs such as CPH, SLA performance, OTIF, and utilization to drive decisions. 7. Training, Development & Culture Building Oversee training programs for managers and frontline teams. Promote a culture where employees take ownership, identify issues early, and work together to solve problems. Encourage open communication, continuous learning, and positive team morale. Skills & QualificationsRequired: 7+ years of leadership experience in logistics, fulfillment, distribution, or supply chain. Proven ability to lead managers and large teams in a high-volume warehouse environment. Strong operational problem-solving skills with a data-driven mindset. Experience improving processes using Lean, Six Sigma, or similar methodologies. Strong communication, decision-making, and conflict-resolution abilities. Ability to thrive in a fast-paced, hands-on, dynamic environment. Preferred: Experience in 3PL or multi-client fulfillment. Knowledge of warehouse technologies, WMS systems, and operational KPIs. Background managing P&L, budgets, or cost-related operational decisions. Working Conditions Full-time role; may require occasional evenings or weekends based on business needs. Warehouse environment with regular standing, walking, lifting, and exposure to machinery and noise. Fast-paced, physically active setting requiring frequent presence on the floor. Compensation & Benefits Competitive salary + performance-based incentives. Comprehensive benefits package (health insurance, PTO, retirement plan, etc.). Opportunities for professional development and career growth in a rapidly expanding company.
    $43k-62k yearly est. 1d ago
  • Operations Manager

    PCS Florida 4.4company rating

    Sarasota, FL jobs

    About PCS PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes. Position Summary The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained. Key Responsibilities Operational Oversight Manage day-to-day office and business operations across multiple PCS locations. Oversee administrative and procedural functions to ensure consistency and efficiency. Develop, implement, and maintain operational policies and procedures to enhance company performance. Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope. Team & Staff Coordination Supervise and support administrative staff. Coordinate schedules and attendance management for staff. Support onboarding and offboarding processes for employees. Ensure internal communication and collaboration between departments. Administration Manage vendor relationships and purchase approvals. Assist leadership with financial reporting and budget tracking. Maintain and update company documentation, contracts, and handbooks. Technology & Systems Oversee office technology operations and ensure systems are functioning efficiently. Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting. Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting. Leadership Support & Compliance Provide administrative and strategic support to executive leadership. Coordinate company meetings, events, and internal initiatives. Ensure compliance with company policies and safety regulations. Identify operational inefficiencies and recommend improvements. Qualifications & Skills 3+ years of experience in operations management, office administration, or business management. Proven leadership and team management abilities. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite and related business systems. Familiarity with Autotask or similar service management software preferred. Excellent written and verbal communication skills. Ability to work in a fast-paced, multi-office environment with minimal supervision.
    $75k-112k yearly est. 3d ago
  • General Manager

    Cumberland Estate 3.7company rating

    New Kent, VA jobs

    Cumberland Estate General Manager New Kent, Virginia Cumberland Estate is a rapidly growing organization engaged in land and building acquisitions, historical house restoration, farming and hunting/conservation. We need a highly driven leader with a track record of delivering results on time and building successful teams to lead the organization locally. In addition to the development activities, our business provides guest hospitality, hunting activities, and hosts private events and business conferences. ******************************** **************************** The General Manager is responsible for overseeing all phases of projects, both large and small, from planning and budgeting through execution either using internal resources or 3rd party contractors where required. The General Manager will engage with senior leadership, clients, team leaders, vendors and contractors to ensure efficient operations and smooth project execution. Key Responsibilities: Recruit, build and manage the organization's team. Plan, schedule, and manage all phases of projects ranging from residential decoration to land conversion, construction, etc. Develop and monitor project budgets, timelines, and resource allocation. Coordinate with vendors and contractors Ensure compliance with laws, safety standards, and quality requirements. Conduct regular site inspections to track progress and resolve issues. Communicate project updates to stakeholders and address client needs. Oversee punch list completion, track strategic initiatives, and manage a staff of 25 team members. Qualifications: Proven experience growing an organization and executing strategic initiatives on a timely basis. Strong knowledge of site work, agricultural, or construction methods, codes, and best practices. Excellent leadership, communication, and problem-solving skills. Ability to manage multiple projects simultaneously. Job Requirements: 10 years of experience successfully building and managing a team including recruiting staff, scheduling, and performance management. 10 years of experience in project management or operations in a leadership role. 10 years of general management experience. Working knowledge of construction, farm equipment and heavy equipment operations, maintenance, safety, tools, and implements. Strong people management and teambuilding experience. Good organization skills including project tracking, scheduling, and setting goals. Experience with building construction, remodeling and maintenance is strongly desired. Experience with commercial hunting, hospitality, or sales is a plus. Knowledge of forestry and/or agriculture is a plus.
    $99k-163k yearly est. 5d ago
  • Sr. Audit Manager- Treasury/Finance

    City National Bank 4.9company rating

    Los Angeles, CA jobs

    WHAT IS THE OPPORTUNITY? Responsible for managing complex audits and supervising auditors assigned to the audit in one of the following areas:The bank's financial and operational audits to assess the adequacy of the banks accounting and operating control environment. Wealth management and fiduciary audits in corporate, employee benefit, and personal trust relationships, propriety mutual funds, investment management, broker/dealer and security sales and trading activities. IT audits including network, databases, operating systems, information security applications, security administration and business continuity planning. Compliance audits assessing the bank's compliance program to ensure processes are adequately designed and functioning effectively to meet regulatory requirements. Data Analytics supporting the continuous improvement of audit methodologies, audit approach and related practices with particular emphasis towards collaboration with key partners, leveraging the use of information analytics, business intelligence, data mining and other enabling approaches, technologies and tools. What you will do Assists with the development of audit budget estimates for respective area of focus. Assists with the development of the annual risk assessment and audit plan Leads and performs continuous monitoring activities periodically for the area assigned Maintains ongoing relationships with management of auditable units Tracks and manages audit resources to meet the audit budget and audit plan mandates. Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Completes all required training. Acts as a role model/mentor to lower level Auditors Enhances and maintains morale of the audit staff Performs on-the-job training of lower level auditors Evaluates and provides performance feedback to lower level auditors Reviews work of others and provides technical training as necessary to enhance lower level auditors' performance Participates in interviews and evaluations of new applicants. Keeps informed of new services, products and events that have a significant business and technology affect. Keeps abreast of changes in the business, regulatory, and accounting and control environments in which City National Bank operates, especially for audit areas assigned. Must-Have Bachelor's Degree or equivalent Minimum of 7 years of audit experience CPA - Certified Public Accountant CPA, CIA, CISA, or CFA Skills and Knowledge Must possess strong managerial, organizational, and verbal and written communication skills. 6 + years of required experience in the Treasury space with Liquidity and/or IRRBB risk management coverage within a financial institution Experience in a bank regulatory environment, handling regulatory issues (MRIAs/MRAs) and/or regulatory expectations Experienced in managing and mentoring staff Excellent writing and communication skills Strong project management skills Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks . ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami. In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit . EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at . These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $99k-176k yearly 1d ago
  • Sr. Manager/Sr. Counsel - Commercial Real Estate - Agency Finance (Hybrid)

    Capital One 4.7company rating

    McLean, VA jobs

    * Providing legal support to Agency Finance as a trusted advisor and strategic partner to the transaction teams and other internal partners* Partnering with Agency Finance business partners, Risk and Compliance to evaluate GSE and/or FHA program requirements and develop policies and procedures for compliance, monitoring and reporting* Tracking and managing negotiation of sub-servicing documentation in connection with Freddie Mac securitizations and assist with interpretation of sub-servicing obligations for existing securitizations from an asset management and servicing perspective* Engaging and overseeing outside legal counsel in an effective and efficient manner* Partnering collaboratively with other internal counsel and business teams in the Commercial Bank and across the enterprise* Advising Commercial Bank business partners on communications with external parties, including customers, regulators, partners, industry trade groups and outside law firms* Providing thought and strategic leadership on relevant industry and regulatory developments* Leading projects such as the development of negotiation guidelines and training sessions* Partnering with the Operations team to drive process improvements* Juris Doctor from an accredited law school* Active member in good standing of at least one state bar* At least 4 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel* At least 2 years of legal counsel experience focusing on multifamily agency finance transactions* 5+ years of experience in a law firm, in-house legal department, or a combination with a focus on multifamily agency finance transactions (working with Fannie Mae and/or Freddie Mac related transactions)* Working knowledge of commercial real estate lending issues involving title insurance, surveys, zoning, and flood, casualty/liability insurance* Excellent oral and written communication skills* Strong ability to quickly understand the business needs and partner with the business Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr
    $103k-127k yearly est. 1d ago
  • Entry Level Sales (Remote) Position - TN statewide

    Globe Life 4.6company rating

    Knoxville, TN jobs

    We are seeking a driven and engaging individual to join our remote sales team. This role involves utilizing your charisma and communication skills to promote our products and services, building a strong rapport with clients. You will have the opportunity to work in a fun and dynamic environment with a supportive team, while helping others and enjoying uncapped earnings potential as well as career advancement based on merit rather than tenure.Responsibilities Attend product training sessions and digest product information to effectively promote product Develop and maintain an extensive knowledge of our products and services Provide exceptional customer service, managing customer expectations throughout the sales process Meet and exceed monthly sales targets and key performance indicators (KPIs) Track and record sales data and customer information accurately in CRM system Participate in team meetings to discuss progress and areas for improvement Engage with potential clients virtually through phone and zoom. Requirements No experience High school diploma or GED Background Check Authorized to work in US Minimum Age 18 Weekdays Day Evening Salary: $50,000.00-$75,000.00 per year
    $50k-75k yearly 6d ago
  • Asset Manager

    Arbor Realty Trust 3.9company rating

    Atlanta, GA jobs

    The Asset Manager will be responsible for the management of assets in Arbor Realty Trust's (ART) loan portfolio. Essential Job Functions (Duties/Responsibilities) The Asset Manager will have the following duties and responsibilities, including but not limited to: Prepare quarterly reports, valuations and risk ratings. Perform financial analysis of properties including operating statements, budget and variance review, loan administration and borrower support, workout and foreclosure analysis, lease analysis, appraisal and engineering report reviews, etc. Assess loan risk within the portfolio and make recommendations to senior management to mitigate the risk. Perform quarterly property level valuations in order to value the asset. Conduct market research to determine various factors impacting property level performance. Oversee borrower implementation of business plan(s) associated with a variety of real estate-related assets, including mezzanine and bridge loans, REO properties and preferred equity positions. Work closely with senior management in analyzing strategies for workouts, foreclosures, acquisitions and dispositions. Review and interpret legal documents, such as loan agreements, guarantees, and promissory notes, and coordinate with borrower and respective staff to ensure the loans remain in compliance. Monitor capital improvement projects to ensure timely completion within budgets. Additional loan servicing and reporting as needed. Qualifications Education: Bachelor's degree in Finance, Real Estate and/or Accounting. Experience: A minimum of 4-6 years of experience in Real Estate with an emphasis on risk/financial analysis, valuations, relationship management, workouts, capital markets and Asset Management. Knowledge/Skills/Abilities: A strong knowledge of real estate markets with a particular emphasis on multifamily. Excellent project management, leadership and organizational skills. The ability to “think outside the box”. The ability to gather property and market data, analyze that data, and make proposals to senior management in a clear and concise manner. Travel: up to 10% We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
    $60k-89k yearly est. 1d ago
  • Special Servicing Asset Manager

    Arbor Realty Trust 3.9company rating

    Atlanta, GA jobs

    The Special Servicing Asset Manager is responsible for managing the Special Servicing of a portfolio of Agency (Fannie Mae) loans, which are in default or considered to be in imminent default. The position requires proactive asset management and timely resolution of the assigned portfolio of distressed CRE mortgage loans. The primary function of the Special Servicer is to manage non-performing loans in accordance with the applicable investor Seller/Servicer Guides. Risk Management's objective is to pursue the best resolution path that maximizes the recovery. Essential Job Functions (Duties/Responsibilities) This position will have the following duties and responsibilities, including but not limited to: Monitor quality and performance of a non-performing loan portfolio through delinquency and other reporting Ability to structure and execute resolution strategies (i.e. Foreclosure, Forbearance, Note Sale, DPO, Loan Modification or Reinstatement) in conjunction with the Investor goals Perform comprehensive analysis of property cash flow, markets, collateral, and valuation while determining possible alternatives for default resolution Work closely with Agency counterparts, in particular Fannie Mae's Special Asset Management (SAM) team to carry out desired resolution strategy Review legal filings for accuracy and completeness Prepare payoff/ reinstatement calculations Prepare quarterly Loan Loss calculations Review property condition assessment (PCA) reports to understand the scope of immediate repairs needed at the collateral property Review property appraisal reports to understand the As-Is and As Stabilized values and impact on loss exposure Understanding of legal contracts, bankruptcy law, foreclosure process, and loan servicing agreements Lead, engage and interact with third parties including attorneys, receivers, management companies, brokers, appraisers, and environmental firms and engineers Conduct Physical Property inspections, as required, in order to evaluate property condition Provide written updates to senior management and investors Present recommendations in a clear and concise manner Request and review documentation supporting servicing advances Will assist the VP/ SVP, Risk Management on ad-hoc projects and requests from Senior Management Will work independently to identify problems and provide solutions to management Qualifications Education: Bachelor's degree in Business, Finance, Real-Estate or a related discipline or equivalent work experience preferred. Experience: 5+ years loan asset management experience with working knowledge of Special Servicing, bankruptcy and loan workouts. Knowledge/Skills/Abilities: Intermediate Microsoft Office Skills Strong analytical, research and reporting skills Strong negotiation and communication (both verbal and written) skills Extremely high attention to detail and accuracy Comfortable interpreting legal documents such as loan agreements Strong organizational, time management, and prioritization skills Ability to work independently and on teams in a fast-paced environment with strict deadlines Travel: 20-25% We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
    $60k-89k yearly est. 4d ago
  • Operations Manager

    The Brazos Group 3.4company rating

    Waco, TX jobs

    Overview: The Operations Manager will oversee all aspects of construction operations for a growing commercial general contractor specializing in ground-up, design-build, and interior renovation projects across Texas. This role is responsible for ensuring project delivery excellence, operational efficiency, profitability, and team development while supporting the company's long-term strategic growth. Key Responsibilities Leadership & Strategy Provide executive leadership and direction to Project Management, Field Superintendents, Estimating, and Preconstruction teams. Implement scalable operational systems, policies, and procedures to support growth. Collaborate with the President and leadership team to set annual goals, budgets, and strategic initiatives. Drive accountability through performance metrics and regular reporting. Project Oversight Oversee multiple commercial projects ranging from $1M to $50M+ in sectors such as commercial office, tilt-wall, retail, healthcare, and corporate interiors. Ensure quality control, schedule adherence, safety compliance, and budget performance across all active jobs. Support project teams in resolving complex issues involving subcontractors, change orders, or client expectations. Serve as the executive point of contact for key clients, owners, architects, and subcontractors. Operations Management Lead resource planning, staffing, and manpower forecasting for current and upcoming projects. Partner with estimating/preconstruction to ensure accurate budgets, scopes, and schedules are established early. Evaluate subcontractor performance and strengthen vendor relationships. Promote field-to-office communication and consistent operational standards. Team Development Recruit, mentor, and develop future leaders in project management and field operations. Conduct regular performance reviews and establish professional development plans. Foster a results-driven culture rooted in safety, quality, and teamwork. Financial & Risk Management Monitor project financials, job cost reports, and overall profit margins. Support the accounting and estimating teams in forecasting, WIP reporting, and cash flow management. Identify operational risks and implement proactive mitigation strategies. Qualifications Bachelor's degree in Construction Management, Engineering, or related field (Master's preferred). 10-15+ years of progressive experience with a commercial general contractor. Proven track record leading project teams and managing multiple large-scale builds simultaneously. Strong financial understanding of construction P&L, scheduling, and cost control. Excellent leadership, negotiation, and client relationship skills. Proficiency with Procore, Bluebeam, and Microsoft Project (or equivalent). Compensation & Benefits Competitive base salary with performance-based bonuses. Vehicle allowance or company truck. Health, dental, and vision insurance. 401(k) with employer match. Paid time off and company holidays. Career growth within an established Texas-based builder with a strong local reputation.
    $83k-115k yearly est. 4d ago
  • Assistant Store Manager - Augusta Mall *New Store!*

    Primark 2.6company rating

    Augusta, GA jobs

    Assistant Store Manager Because every day is an opportunity! Do Retail our Way. At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As an Assistant Store Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy at minimum cost), you'll drive store sales to achieve targets. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you'll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive! What You'll Get We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the US, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment. Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager. • You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. • Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. • A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. • Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success. • You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling. • Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock. • Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! The pay range for this role is: $71,760 - $96,720 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $33k-41k yearly est. 4d ago
  • Store Manager - The Parks Mall at Arlington

    Primark 2.6company rating

    Arlington, TX jobs

    Because you're the ambition we need on our mission. Thrive our way! At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets. Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets. At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive! What You'll Get We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment. • You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. • Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. • A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. • As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. • You bring strong planning and organizational skills and the ability to work to agreed timescales. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager! The pay range for this role is: $105,560 - $124,280 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $31k-42k yearly est. 5d ago
  • Teller Manager

    First Bank Online 4.5company rating

    Manchester, TN jobs

    The Teller Manager efficiently manages and supervises the operations of the Teller area and sales activities of the Teller staff. Ensures customers are served promptly and department activity balances at the end of each business day. Collaborates with managers, supervisors and staff at all levels and from all locations to ensure FirstBank distinctive service excellence is delivered on a consistent basis. Essential Duties and Responsibilities: * Monitor Teller execution of daily sales and service, ensuring best practices and high- quality service, bank established guidelines and brand model are delivered to maximize opportunities and meet customer financial needs; personally execute to the same level as needed. * Answer escalated Teller staff and advanced customer inquiries as needed; engage Teller staff in the sales process using coaching and leadership strategies to encourage a consistent application of effective sales and referral activities. * Manage and supervise daily operational standards for Teller staff, including but not limited to cash drawer security, daily balance of all cash drawers, item capture procedures, counterfeit currency identification, vault and branch cash management, balance ATM, etc. * Assimilate new Tellers to the Bank through training and coaching; monitor Teller performance; schedule and supervise activities of Teller staff. * Protect the bank from unnecessary risk or exposure by modeling bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc. * Communicate and collaborate with Financial Center and Bank leadership regarding Teller activities and needs. * May function as Security Coordinator for the branch when needed. * Participate in marketing initiatives and represent the Bank at branch activities and community events. * Model and provide consistent, distinctive service to all customers when delivering the FirstBank service experience. * Manage Teller staff to achieve safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies, including following and monitoring security protocols. * Regular and reliable attendance. * Perform other duties as assigned. Qualification: Education: High school diploma or the equivalent required Experience: Minimum five years, with specific Teller experience required Certifications and Licenses: Must be bondable
    $30k-34k yearly est. Auto-Apply 9d ago
  • Teller Manager

    First Bank Online 4.5company rating

    Knoxville, TN jobs

    The Teller Manager efficiently manages and supervises the operations of the Teller area and sales activities of the Teller staff. Ensures customers are served promptly and department activity balances at the end of each business day. Collaborates with managers, supervisors and staff at all levels and from all locations to ensure FirstBank distinctive service excellence is delivered on a consistent basis. Essential Duties and Responsibilities: * Monitor Teller execution of daily sales and service, ensuring best practices and high- quality service, bank established guidelines and brand model are delivered to maximize opportunities and meet customer financial needs; personally execute to the same level as needed. * Answer escalated Teller staff and advanced customer inquiries as needed; engage Teller staff in the sales process using coaching and leadership strategies to encourage a consistent application of effective sales and referral activities. * Manage and supervise daily operational standards for Teller staff, including but not limited to cash drawer security, daily balance of all cash drawers, item capture procedures, counterfeit currency identification, vault and branch cash management, balance ATM, etc. * Assimilate new Tellers to the Bank through training and coaching; monitor Teller performance; schedule and supervise activities of Teller staff. * Protect the bank from unnecessary risk or exposure by modeling bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc. * Communicate and collaborate with Financial Center and Bank leadership regarding Teller activities and needs. * May function as Security Coordinator for the branch when needed. * Participate in marketing initiatives and represent the Bank at branch activities and community events. * Model and provide consistent, distinctive service to all customers when delivering the FirstBank service experience. * Manage Teller staff to achieve safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies, including following and monitoring security protocols. * Regular and reliable attendance. * Perform other duties as assigned. Qualification: Education: High school diploma or the equivalent required Experience: Minimum five years, with specific Teller experience required Certifications and Licenses: Must be bondable
    $30k-34k yearly est. Auto-Apply 10d ago
  • Teller Manager - Media PA (Full Time)

    TD Bank 4.5company rating

    Media, PA jobs

    Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives. Depth & Scope: * Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines * Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership * Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems * Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk * Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries. * Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety * Engages Customers, assesses needs, responds by providing service(s) or guidance * Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term * Coaches Teller team on financial transactions, customer experience, effective referral opportunities * Plans, organizes and coordinates the activities for own area and resolves operational issues * Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests * Provides decision making authority of issues managed generally limited to non-standard issues or exceptions * Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required * Leads by example and coaches Teller team on achieving individual performance metrics * Partners with Store Leadership to achieve both store and individual performance metrics * Ensures accurate use of all equipment by staff Education & Experience: * Undergraduate degree preferred and/or * 2+ years of relevant experience * Excellent organization, interpersonal and communication skills * Sound judgment in decision making and problem solving * Demonstrated knowledge of Banking Compliance Regulations Customer Accountabilities: * Shared accountability with Store Leaders for Lobby Leadership * Acts as a contributor in achieving an overall Legendary Customer experience in the Store * Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline * Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met * Supports and coaches frontline colleagues on effective customer complaint resolution * Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements * Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives * Leads and coaches frontline team on advice giving strategies and overall product and services acumen * Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank * Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs * Ownership/oversight of simple to complex daily Store administrative duties * Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures Shareholder Accountabilities: * Manages the service team promoting a positive customer and colleague experience * Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience * Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss * Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels * Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors * May assist Regional Operational Officers in audits and various operational reviews Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues * Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.) * Manages colleagues in compliance of all policies, procedures and guidelines * Supports, mentors and coaches team members in their professional development * Creates and fosters a cohesive team and promotes a strong colleague experience * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams * Onboards team members to ensure a positive experience and proficiency in role * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Occasional Standing - Continuous Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24-33.5 hourly Auto-Apply 20d ago
  • Teller Manager - Media PA (Full Time)

    TD Bank 4.5company rating

    Media, PA jobs

    Media, Pennsylvania, United States of America **Hours:** 40 **Pay Details:** $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives. **Depth & Scope:** + Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines + Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership + Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems + Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk + Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries. + Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety + Engages Customers, assesses needs, responds by providing service(s) or guidance + Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term + Coaches Teller team on financial transactions, customer experience, effective referral opportunities + Plans, organizes and coordinates the activities for own area and resolves operational issues + Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests + Provides decision making authority of issues managed generally limited to non-standard issues or exceptions + Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required + Leads by example and coaches Teller team on achieving individual performance metrics + Partners with Store Leadership to achieve both store and individual performance metrics + Ensures accurate use of all equipment by staff **Education & Experience:** + Undergraduate degree preferred and/or + 2+ years of relevant experience + Excellent organization, interpersonal and communication skills + Sound judgment in decision making and problem solving + Demonstrated knowledge of Banking Compliance Regulations **Customer Accountabilities:** + Shared accountability with Store Leaders for Lobby Leadership + Acts as a contributor in achieving an overall Legendary Customer experience in the Store + Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline + Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met + Supports and coaches frontline colleagues on effective customer complaint resolution + Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements + Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives + Leads and coaches frontline team on advice giving strategies and overall product and services acumen + Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank + Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs + Ownership/oversight of simple to complex daily Store administrative duties + Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures **Shareholder Accountabilities:** + Manages the service team promoting a positive customer and colleague experience + Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience + Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss + Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels + Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors + May assist Regional Operational Officers in audits and various operational reviews **Employee/Team Accountabilities:** + Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues + Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner + Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.) + Manages colleagues in compliance of all policies, procedures and guidelines + Supports, mentors and coaches team members in their professional development + Creates and fosters a cohesive team and promotes a strong colleague experience + Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams + Onboards team members to ensure a positive experience and proficiency in role + Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes + Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives + Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives + Acts as a brand champion for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Occasional Standing - Continuous Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $24-33.5 hourly 25d ago
  • Branch Manager I

    Lendmark Financial Services 4.3company rating

    Branch manager job at Lendmark Financial

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. SUMMARY: The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel. MAJOR DUTIES/RESPONSIBILITIES: Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines. Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals. Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates. Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction. All other duties as assigned. BASIC QUALIFICATIONS: High School Diploma or GED from accredited institution 0-3 years of consumer finance experience or related industry or related management experience Effective communication, organizational and sales skills Personnel management skills and budgeting skills Proficient working knowledge of industry related lending software, Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: Industry-related experience Bilingual, Spanish/English Ability to relocate COMPENSATION: The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORKING CONDITIONS: Normal office environment Ability to travel, occasionally overnight If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $39k-53k yearly est. Auto-Apply 60d+ ago

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