HVAC - Regional Operations Manager
Branch operations manager job at Lennox International
Who We Are
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
National Account Services (NAS), wholly owned by Lennox International, a 100+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do that we need good people like you, who want to grow and learn. We consistently offer the best of both to all of our employees.
What Drives Success
Leads, supports, and coaches Branch Managers within a region to ensure consistency of complying with policies, procedures, and processes as well as achieving established performance goals. Area Manager is also ultimately responsible for ensuring the highest level of customer service throughout the region. Area Manager is a role model and leader who must solve problems, make informed decisions and manage resources wisely in order to achieve maximum results with integrity and a high level of professionalism.
Duties include, but are not limited to:
Supports, coaches, and mentors Branch Managers to ensure overall success
Area Evaluations: Meets with each Branch Manager monthly. Visits branches monthly, reviews area operations to ensure the proper implementation of policies, procedures, and processes consistent with business model
Safety: Reviews area safety records monthly to ensure branches are actively implementing best safety practices and are following all prescribed policies, procedures, and processes
Financial: Reviews each branch's financial performance monthly and defines the best course of action to achieve area budget and profitability goals.
Recruitment: Conducts monthly review of area staffing status to ensure the appropriate recruitment activities, HR practices, and actions to meet growth goals. Ensures the Branch Managers in the region have the proper tools and support to recruit, on-board and develop employees
Customer: Reviews, develops, and maintains customer alignment structure within the region to ensure effective and efficient customer engagement
Training: Defines and develops training goals within the region to ensure all personnel are equipped and ready to meet business requirements. Trains Branch Managers to organize effectively and to develop strategies and goals to meet business objectives. Constantly monitors Branch Managers' leadership ability and the ability to follow through on a chosen path or course of action
Communication: Effectively communicates business strategies and goals to meet objectives
Drives profitability and success throughout the Area
What We Are Looking For
Minimum five years supervisory experience
Computer skills and proficiency in MS Office software
Ability to develop and train work force, build relationships
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to communicate in a clear, concise, understandable manner, and listen attentively
Associate's (A.A.) or equivalent from two year college or technical school or related experience
Successful track record in the areas of profitability, cost control, and business growth
HVAC industry preferred; Service, Construction management a plus
Computer skills and proficiency in MS Office software
NATE certification, CMS certification a plus
Travel Requirement of 85%
What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $90,000 - $110,000 annually. Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Auto-ApplyOperations Manager
Winona, MN jobs
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.
Why work at MCC:
Compensation: Competitive Compensation
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Responsibilities:
Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets.
Assures the compliance of behavior-based safety initiatives and continuously improves safety performance.
Executes quality control plans for compliance to standards and drives variation reduction within the process.
Assesses on-time delivery performance and develops actions to improve and sustain high level of performance.
Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling.
Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis and Lean Policy Deployment methodologies.
Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements.
Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions.
Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable.
Promotes, prepares, and participates in kaizen activities. Sustains results.
Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools.
In conjunction with Human Resource Manager, coordinates appropriate βrequired to operateβ and βrequired on rolesβ staffing levels.
Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines.
Coaches and mentors team members to assure their ongoing development
Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases.
Participates in special projects and performs other duties as assigned.
Qualifications:
A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change and change management, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.
Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience.
Minimum of 7 years' experience in Operations Management and/or Lean Management.
Printing industry experience is preferred.
Experience in being a change agent in complex transformational activities.
Significant experience in implementation of Lean principals as they apply to manufacturing operations.
Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures.
Excellent communication skills
Advanced excel skills
#APPCAST #LI-CL1
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.
Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Route Service Manager - UniFirst
Kerrville, TX jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's βBest Companies to Sell Forβ list and recognized on Forbes magazine's βPlatinum 400 - Best Big Companiesβ list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Route Service Manager - UniFirst
Durham, NC jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's βBest Companies to Sell Forβ list and recognized on Forbes magazine's βPlatinum 400 - Best Big Companiesβ list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Route Service Manager - UniFirst
Phoenix, AZ jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's βBest Companies to Sell Forβ list and recognized on Forbes magazine's βPlatinum 400 - Best Big Companiesβ list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Branch Manager - Commercial Pest Control
Lodi, CA jobs
Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement.
You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead.
If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you.
Key Responsibilities
Leadership & Team Development:
Recruit, hire, and mentor staff who embody Sprague's values and commitment to service quality Foster a positive, growth-oriented culture that motivates the team and minimizes turnover Lead by example, encouraging continuous improvement and professional development
Operational Oversight:
Ensure efficient, high-quality pest control services that meet client and industry standards Manage inventory, equipment, and resources to control costs and support branch goals Monitor and report on branch financial performance
Sales & Business Development:
Develop and implement strategies to grow the branch's client base and revenue Build strong relationships with clients, vendors, and the local community Identify new business opportunities and market trends
Compliance & Safety:
Ensure all team members follow safety protocols and regulatory requirements Oversee proper handling and disposal of chemicals and equipment
What we do at Sprague:
Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.
Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.
What You'll Get in this Position:
Salary: $90,000-100,000 per year to start plus annual bonus
A take-home service vehicle with gas card
Company-provided phone, laptop, uniforms, and safety equipment
On-the-job training and licensing
Pride in your work and the Sprague mission
A supportive team environment based on family values
Unlimited growth opportunities, with tuition assistance and leadership training
Benefits:
Health, Vision, Dental Insurance within 30 days of hire
401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
Paid time off: Personal time available day 1, holiday and vacation time after 90 days
Childcare assistance and college savings plan
Must haves for this job:
High school diploma or equivalent
Valid Driver's License and Satisfactory Motor Vehicle Record
2+ years' experience in managing people and business operations
Strong communicator with emotional intelligence and adaptability
Proven ability to realistically assess challenges and implement steady, long-term improvements
Commitment to diversity, inclusion, and continuous improvement
Competitive approach to both individual and team performance
Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa
Nice to haves for this job:
Bachelor's degree in Business Administration or related field preferred
3+ years' experience in pest management
Pest control, industrial, or safety certifications
Pre-Hire Screening Requirements:
5+ years Satisfactory Motor Vehicle Record
Criminal Background Check: Federal, State, County
Education & Employment Verification
DOT Physical with 5-Panel Drug Screen
W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Detailed Job Description:
Position Title: Branch Manager
Department: Operations
Reports to: Regional Manager
FLSA Status: Exempt
Exemption: Executive, Administrative
EEOC Class: First/Mid-Level Officials and Managers
Salary: $85,000 - $95,000 annually plus incentives
Position Summary:
The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies.
Essential Functions:
Β· Leadership and Workforce Management:
Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality.
Train and coach team members, encouraging continuous improvement and professional development.
Foster a safe, inclusive, and productive work environment.
Β· Operational Oversight:
Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards.
Manage inventory, equipment, and resources, controlling costs and waste.
Monitor and report on the branch's budget, expenses, and financial performance.
Β· Sales and Business Development:
Build and maintain strong relationships with clients, vendors, suppliers, and the community.
Develop and implement strategies to grow the branch's client base and revenue.
Identify new business opportunities and market trends.
Address customer inquiries and resolve service issues promptly.
Β· Compliance and Safety:
Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards
Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed.
Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination
Β· Other duties as assigned.
Job Requirements:
High School Diploma or GED
2+ years in a managerial role, preferably in pest control or a related industry.
Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.
Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks
Ability to meet DOT physical standards, including a 5-panel drug screen
Preferred Qualifications:
Bachelor's degree in Business Administration, Management, or related field
Previous pest control experience
Pest control, industrial, or safety certifications
Physical Requirements:
Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1.
Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.
Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas.
Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas.
Working in Confined Spaces: Ability to work in tight or confined spaces, such as crawl spaces, equipment rooms, and silos.
Climbing: Ability to climb ladders and work at heights when necessary.
Use of Protective Equipment: Wearing protective gear, including gloves, goggles, and respirators, to reduce the risk of harm from pesticides
Working in various weather conditions: Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain.
Safety awareness: Ability to follow safety protocols and wear personal protective equipment to minimize health risks from exposure to chemicals and pests
Disclaimer:
W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Equal Employment Opportunity:
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.
Salary Description
$90,000-100,000 plus annual bonus
Compensation details: 90000-100000 Yearly Salary
PI99403b00042d-26***********3
Senior Business Operations & Planning Manager
Richmond, VA jobs
The Sr. Business Operations and Planning Manager plays a critical leadership role in ensuring the efficient and compliant flow of raw materials, intermediates, and finished goods within a chemical manufacturing facility. This position oversees warehouse management, material handling, and master scheduling to support production continuity, regulatory compliance, and customer satisfaction. The ideal candidate brings deep experience in supply chain operations within a continuous manufacturing environment and excels at cross-functional collaboration and continuous improvement.
Key Responsibilities:
Warehouse Management
Lead all warehouse operations, including receiving, storage, inventory control, and outbound logistics for hazardous and non-hazardous materials.
Ensure compliance with OSHA, EPA, DOT, and other regulatory requirements related to chemical storage and handling.
Implement and maintain best practices in warehouse layout, labeling, and segregation of materials to support safety and efficiency.
Material Handling
Oversee the safe and efficient movement of raw materials, intermediates, and finished goods across the site.
Collaborate with HSE and engineering teams to ensure proper handling of flammable, corrosive, and reactive substances.
Optimize material flow to minimize waste, reduce handling time, and support lean manufacturing principles.
Master Scheduling
Develop and maintain the site's master production schedule in alignment with demand forecasts, inventory targets, and production capacity.
Coordinate closely with production, procurement, and quality teams to ensure schedule adherence and timely delivery of customer orders.
Monitor and adjust schedules based on changes in demand, supply disruptions, or equipment availability.
Leadership & Collaboration
Lead and develop a high-performing planning and logistics team.
Serve as the primary liaison between site operations and corporate supply chain functions.
Drive cross-functional initiatives to improve planning accuracy, reduce lead times, and enhance service levels.
Continuous Improvement
Identify and implement process improvements using lean, Six Sigma, or other methodologies.
Leverage data analytics and ERP/WMS systems to drive decision-making and performance tracking.
Support digital transformation initiatives related to supply chain planning and logistics.
Qualifications:
Bachelor's degree in Supply Chain Management, Chemical Engineering, Operations, or related field (Master's preferred).
7+ years of experience in supply chain or operations roles within chemical or process manufacturing, with at least 3 years in a leadership capacity.
Strong knowledge of regulatory requirements for chemical storage, handling, and transportation.
Proficiency in ERP (e.g., SAP, Oracle, MRP) and warehouse management systems.
APICS, Six Sigma, or PMP certification is a plus.
Preferred Competencies:
Regulatory Compliance (OSHA, EPA, DOT)
Hazardous Materials Handling
Production Planning & Scheduling
Inventory Optimization
Cross-Functional Leadership
Lean Manufacturing / Six Sigma
Data-Driven Decision Making
The expected base pay for this position is $130,700 - $196,100
Operations Manager
New Johnsonville, TN jobs
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
Matheson Gas offers:
Work Hours: Monday through Friday with possible overtime
Full benefits! Health, dental, vision insurance and more
Paid holidays & floating holidays, vacation time, sick days
401(k) program with company match
Job Summary:
The Operations Manager is responsible for the operation of manufacturing ultra-high purity gases for the Electronics & Specialty gas industry in New Johnsonville, TN. The responsibilities include establishing and maintaining operation policies, processes, procedures, training, and safe work practices for all operational employees while fostering a well-trained and motivated staff. This position reports directly to a Director of Operations.
Requirements:
Education - Bachelor's Degree in Engineering or Business Management
Preferred three years knowledge/experience in the electronics and specialty
gas industry
Previous leadership role with increasing responsibilities
Previous experience managing large facilities
Hands on understanding of gas production
Experience in establishing flow rates
Previous operations management experience
Strong computer skills
Working knowledge of six sigma and lean manufacturing practices
Safety training compliance
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Business Manager Contracts - Power Generation
Columbus, OH jobs
Job Title: Business Manager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Field Service Manager
Libertyville, IL jobs
Commercial & Industrial Field Service Manager
Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards.
Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams.
Travel may reach up to 50% for short durations, including occasional international assignments.
Responsibilities:
Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses.
Drive accountability through goal setting, coaching, performance reviews, and training programs.
Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication.
Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction.
Ensure service reports are completed with accuracy, detail, and timeliness for every site visit.
Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability.
Monitor and manage the department budget, including forecasting, cost control and revenue.
Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs.
Develop and enforce service policies, safety procedures, and standard operating practices.
Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement.
Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs.
Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations.
Respond to emergency service calls, including after-hours or weekend support when necessary.
Ensure adherence to all company and customer safety policies during field activities.
Perform other projects and duties as assigned to support organizational goals.
Requirements:
Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered.
Minimum 5 years of management experience in a technically complex, B2B environment.
Prior water treatment industry experience strongly preferred.
Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely.
Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs.
Excellent communication, organization, and customer relationship management skills.
Physical capability to lift up to 50 lbs unassisted and work in varying site conditions.
Willingness to travel up to 50%, including international travel as required.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence
Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
Benefits:
Competitive salary and bonus.
Comprehensive benefits package, including health, dental, and vision insurance.
Professional development and training opportunities.
Opportunity to work with a market leader in water treatment solutions.
Line Manager
Horsham, PA jobs
Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous leader who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must be able to lead a team, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects.
Responsibilities:
Shift management of 10-20 Production Technicians and Assembly/Test Operators
Understand area production goals and how they link to meet customer delivery requirements; execute build plans to meet shipment schedules
Continually evaluate and identify staffing needs and excesses to meet goals while minimizing cost; assign the appropriate level of staff for each process step
Evaluate all staff for development potential and performance management
Ensure accurate execution of process steps per authorized work instructions by properly trained personnel; ensure all staff maintain process proficiency with documented training records
Ensure inventory accuracy by timely and accurate recording of materials consumed, scrapped, or quarantined
Manage yield loss scrap promptly so that corrective actions can be implemented quickly
Ensure that equipment and quality issues are resolved timely, whether through production, engineering, or customer resources
Ensure proper housekeeping throughout the department including all work surfaces, equipment, racks and the floor.
Requirements:
4 years of operations experience in a leadership role
B.S. in Operations Management or a technical discipline is preferred
Experience with standard spreadsheet applications is required; experience with ERP systems is preferred
Proven ability to communicate effectively across multiple departments with all levels
Possess a sense of urgency to resolve problems
Demonstrated experience in training or developing personnel in an operations environment
Outstanding verbal and written communication skills
Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply.
Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
Service Manager
Oskaloosa, IA jobs
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Essential Duties and Responsibilities
-Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
-Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives
-Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
-Coordinates customer clinics, field days, and related promotional events
-Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit
-Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
-Reviews work orders for completeness and accuracy prior to customer billing
-Ensures all departmental tools, equipment, and vehicles are in good working order
-Manages recruiting, staffing and employee development activities for employees reporting to this position
Position Qualifications
-3+ years of experience in Service Department operations
-2+ years of previous management experience
-Ability to use standard desktop load applications such as Microsoft Office and internet functions
-Ability to write and speak effectively to individuals and groups
-Familiar with John Deere and other similar product lines
-Basic understanding of financial principles relative to Service Department operations
-Ability to analyze and interpret internal reports
-Ability to work extended hours and weekends
-Excellent customer service skills
-High School Diploma or equivalent experience
Operations Manager
Chicago, IL jobs
Job Title: Operations Manager
About Us:
SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development.
About Your Role at SABIN:
The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company.
What You'll Do:
Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions.
ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management.
Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time.
Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Desired Qualifications:
Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered.
Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role.
Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs.
Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success.
Desired Characteristics:
Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness.
Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability.
Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning.
Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team.
Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator.
Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best.
Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative.
Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates.
Team sports experience and experience in losing / hardship is a strong plus.
Our Commitment to You:
We offer competitive pay and benefits, and the space to do great work.
SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us.
We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another.
Why Join Us?
This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours.
To learn more about SABIN and our products, please visit SABIN.DESIGN
Director of Operations - Appliances
Charlotte, NC jobs
Title: Director of Operations - Appliances
Reports to: VP of Operations
Prepared: December 8th, 2025
The Director of Operations - Appliances (DOOA) oversees the LX Pantos/LG appliance installation business across multiple cities in the Southeast. This role is responsible for ensuring inventory accuracy, managing daily schedules to meet customer demand, and maintaining a strong relationship with LX Pantos on daily operational needs. The DOOA will oversee multiple warehouse supervisors and must be able to travel as needed across NC, SC, TN, and VA, with travel not exceeding 60% of their time.
Primary Duties and Responsibilities
Inventory Management
Ensure inventory accuracy above 97% across all Storr Logistics-operated warehouses using the LX Pantos Warehouse Management System (WMS).
Train warehouse supervisors on the proper use of the LX Pantos WMS for receiving inventory, assigning inventory to routes, performing weekly cycle counts, and escalating inventory issues.
Conduct monthly cycle counts at each warehouse to exceed LX Pantos' expectations and provide accurate inventory data to channel partners.
Maintain organized warehouses that follow LX Pantos-approved layouts and comply with OSHA and Storr Logistics Services safety requirements.
Team Member Staffing
Ensure proper staffing levels at all warehouse locations and anticipate potential staffing changes.
Train team members on the LX Pantos installation process, system usage, and customer interactions.
Conduct weekly one-on-one meetings with warehouse supervisors to provide coaching on performance, customer satisfaction, and inventory management.
Collaborate with the Storr Corporate Trainer to develop and provide necessary training materials.
Conduct interviews as needed to fill warehouse and installer positions across multiple locations.
Appliance Installation
Ensure installers follow LX Pantos training requirements for residential and commercial installations.
Enforce the use of site protection tools, including floor protectors, door protectors, and post-install coverings.
Maintain high customer satisfaction by ensuring installers are professional, punctual, and skilled.
Conduct site visits to inspect installation quality and provide coaching as needed.
Meet with builders to understand expectations for upcoming neighborhood assignments.
Provide ongoing training to maintain exceptional service quality.
Customer Satisfaction
Respond to all internal and external inquiries within the same business day (βSundown Ruleβ).
Maintain a Customer Satisfaction score of 9.0 or higher through strong team training and professionalism.
Reinforce the importance of exceptional customer service in regular meetings with warehouse supervisors.
Ensure all team members deliver a professional customer experience.
Be available on-site to coordinate and resolve installation issues as they arise.
Supervisory Responsibilities
The DOOA oversees the following personnel:
Warehouse Supervisors
Lead Appliance Installers
Appliance Installers
Time Allocation
The DOOA is expected to manage their time efficiently, averaging 45 hours per week:
60% (27 hours): Fieldwork-coaching, feedback, and project oversight to ensure timely, safe, and high-quality installations.
10% (4.5 hours): Providing feedback to Warehouse Supervisors and status updates to the VP of Operations.
10% (4.5 hours): Overseeing and approving time cards, receipts, and expenditures; ordering supplies as needed.
10% (4.5 hours): Conducting inventory audits, cycle counts, and resolving inventory issues.
10% (4.5 hours): Responding to emails, attending meetings, and handling administrative tasks.
Minimum Requirements:
Valid North Carolina Driver's License
Minimum 6 Years related experience preferred
Proven organizational and follow through skills required
Proven leadership ability skills required
Excellent communication and interpersonal skills required
Ability to work effectively in a team environment
Ability to work after normal business hours as needed to support the team and meet customer expectations.
Bachelor's Degree Preferred
Travel Up to 50% of the Time
Territory Service Manager
Minneapolis, MN jobs
Who we are. What we do.
We are Bystronic - a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
In a nutshell:
The Territory Service Manager drives service operations within a geographical territory, drives customer satisfaction through NPS and global indicators, and leads a field-based team by setting objectives, providing feedback, and driving business results across multiple measures.
What you will be doing:
Responsible for the execution of all service operation activities in their defined region and manage the team
Responsible to prioritize customer needs with input from the team using CRM's systems
Lead and manage a field-based team including the life cycle of equipment from installation to repeat purchase, setting clear objectives aligned with global strategy, providing performance feedback, coaching, and development opportunities, and delivering business results across various measures including customer satisfaction and employee engagement
Responsible for technician planning including dispatching,
Promote and uphold the company culture and values, fostering a positive and inclusive work environment for all team members
Ensure customer satisfaction by focusing on Net Promoter Score (NPS) and customer loyalty with repeat equipment sales utilizing global leading and lagging indicators to achieve targets
Aligns all strategies, priorities, work guidance, budgets & KPIs with centrally defined guidelines (e.g. Financial Planning, Training, Resource Planning, Goal Setting & Appraisal)
Provides input for centrally enacted target setting, performance reviews and hiring/firing decisions as well as training requirements for service employees
Aligns critical day-to-day decisions with the regional team including CSR's, account managers, and sales team
Manages and appropriately identifies centrally defined escalation processes within the stated governance
Key tasks and Responsibilities:
Leadership: Lead and promote Bystronic culture and values, creating a positive and inclusive working environment. Manage a team of 6 to 10 direct reports, ensuring adherence to corporate guidelines and aligning individual objectives with global strategy.
Customer Satisfaction: Ensure customer satisfaction through continuous focus on NPS and achievement of global indicators. Execute service activities with the team to meet targets aligned with strategic goals. Responsible to foster good will with our customers and conflict resolution.
Team & Talent Development: Develop the team through performance feedback, coaching, and motivation. Manage employee performance by assigning tasks, evaluating performance against goals, and providing constructive feedback.
Operations and Maintenance Planning: Expedite resolution through dispatching of reactive and pro-active service events. Facilitate preventive maintenance visits by planning and arranging appointments with customers and technicians.
KPI's:
Customer Satisfaction (NPS)
Employee Engagement
Service Efficiency Metrics: Demonstrating efficiency backed through KPIs such as FTFR, RFR, OTIF, and MTTR
Talent Development and Retention
Business Results: Delivering strong business results across various measures including repeat machine and aftermarket sales.
Key Skillset:
Business and Technical Skills: Demonstrate understanding of customer satisfaction and financial drivers. Possess basic PC skills including customer relationship management software, Excel, and PowerPoint. Display strong management skills and behaviors, including customer orientation and comms.
Communication Skills: Dedicated to meeting customer expectations and improving products and services based on customer feedback. Exhibit good communication, presentation, negotiation, coaching, and training skills.
Performance Consistency and Experience: Consistently meet goals and deliver high performance, especially in challenging times.
Your education & experience:
Minimum of 7+ years' experience in a business-to-business field service environment with a proven track record.
What's in it for you:
PTO
Benefits (Medical, Dental, Vision, STD LTD)
Life Insurance
Paid Holidays
401k with 100% match up to 5%
People power our purpose:
Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.
Interested?
Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application
Operations Manager (Electrical)
Atlanta, GA jobs
About Shermco
Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
Position Summary
The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Essential Responsibilities
-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Qualifications
-Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Be able to perform technical work when needed in the field.
Operations Manager
Marsing, ID jobs
AMVAC, an American Vanguard Company is looking for a talented Operations Manager to lead the daily operations at our Marsing, Idaho manufacturing plant. In this role, the Operations Manager will support the daily operations of our chemical manufacturing facility. This role is critical in fostering a culture of safety and continuous improvement; ensuring product quality; and driving operational excellence. The successful candidate will manage, lead, coach, and develop the team while establishing and requiring a collaborative work environment.
Responsibilities:
Oversee manufacturing execution, product quality, raw material receiving, and finished goods shipment through a skilled workforce
Plan, organize, and direct manufacturing and maintenance operations to maximize asset utilization and operational efficiency
Champion continuous improvement initiatives using visual tools, performance metrics, and employee engagement strategies
Collaborate cross-functionally with production, supply chain, quality, commercial, regulatory, and maintenance teams to ensure smooth operations and compliance
Support training and development of personnel, including SOP creation, onboarding, and operational certification
Drive process optimization in chemical manufacturing to enhance yield, efficiency, and cost-effectiveness
Monitor equipment and troubleshoot issues to minimize downtime and maintain peak performance
Analyze production data, report on KPIs, and present actionable insights to senior management
Ensure full compliance with company policies, safety standards, and environmental regulations, while proactively improving safety culture
Partner with quality teams to resolve product specification issues and prevent recurrence through root cause analysis and corrective actions
Uphold and demonstrate the company's core values in all aspects of leadership and decision-making
Education Requirements:
Bachelor of Science degree in engineering, business, or a related discipline from an accredited institution REQUIRED
BSME preferred
Skills & Qualifications:
3+ years management experience in a chemical process manufacturing environment is preferred
Understanding of manufacturing processes, equipment maintenance, and quality control
Proven leadership and team management experience in a plant or production setting
Commitment to safety, quality, and continuous improvement
Familiarity with regulatory standards and environmental compliance
Lean manufacturing and/or continuous improvement methodology experience is preferred
Working knowledge of local, state, and federal regulations which apply to the facility including safety and environmental regulations
Ability to lead continuous improvement initiatives and apply lean manufacturing principles
Excellent analytical skills with experience in data-driven decision-making and KPI reporting
Strong communication and interpersonal skills with the ability to collaborate
Proficiency in production planning software, ERP systems, and Microsoft Office Suite
Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively
AMVAC values our employees and their families. We offer exceptional benefits and invest in our employees future.
Industry leading Medical (PPO), Dental, and Vision care for employees and their families
Life and Disability Insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA) programs offered
401(k) Retirement Savings Plans with employer match
American Vanguard (NYSE: AVD) Employee Stock Purchasing Plan (ESPP) available
Additional benefits will be reviewed upon hiring
American Vanguard and its subsidiaries AMVAC & AMGUARD have successfully served the resultsβdriven global markets through development, manufacturing and marketing of products for agricultural and commercial use beginning in 1969. At American Vanguard, we believe in growth, innovation, and opportunity. We understand that a successful business is built on the strength of its people which is why we are dedicated to nurturing talent, fueling success and cultivating potential.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
American Vanguard Corporation (NYSE: AVD)
Operations Manager
West Palm Beach, FL jobs
π Operations Manager - Commercial Restoration
π West Palm Beach / Fort Lauderdale, FL
π’ Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services
π² Compensation: On-Target Earnings (OTE) $180K+
Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida.
This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement.
Why You'll Love This Role
β
High-visibility position reporting directly to the General Manager
β
Manage diverse, challenging restoration and waterproofing projects
β
Lead and mentor top-tier Project Managers, APMs, and Superintendents
β
Play a hands-on role in shaping project outcomes, client relationships, and operational success
β
Join a company that rewards performance, values innovation, and invests in your growth
What We're Looking For
5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred)
Track record of overseeing project portfolios $20M+
Strong financial management and reporting expertise
Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project
PMP certification preferred (but proven leadership is just as important)
What's in It for You
π° Competitive base salary-up to $150,000 (based on experience)
π― Performance-based bonus opportunities
π Company vehicle or allowance
π©Ί Comprehensive medical, dental, and vision coverage
πΌ 401(k) with company match
π΄ Paid time off + holidays to recharge
This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country.
π Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome!
Bob Bell
************
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Operations Manager
Miami, FL jobs
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome.
Directs all warehouse and transportation operations, closely interacting with department associates.
Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results.
Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
Responsible for all areas of inventory control and implementing BakeMark Best Practices.
Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department.
Responsible for managing food safety and security for the branch.
Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
Directs salvage of products identified as damaged or spoiled.
Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances.
Treats all customers (both internal and external) with respect, courtesy, and kindness.
Upholds and complies with policies and attitudes adopted by the company.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties may be assigned to meet Company goals.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
HVAC - Regional Operations Manager
Branch operations manager job at Lennox International
Who We Are
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
National Account Services (NAS), wholly owned by Lennox International, a 100+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do that we need good people like you, who want to grow and learn. We consistently offer the best of both to all of our employees.
What Drives Success
Leads, supports, and coaches Branch Managers within a region to ensure consistency of complying with policies, procedures, and processes as well as achieving established performance goals. Area Manager is also ultimately responsible for ensuring the highest level of customer service throughout the region. Area Manager is a role model and leader who must solve problems, make informed decisions and manage resources wisely in order to achieve maximum results with integrity and a high level of professionalism.
Duties include, but are not limited to:
Supports, coaches, and mentors Branch Managers to ensure overall success
Area Evaluations: Meets with each Branch Manager monthly. Visits branches monthly, reviews area operations to ensure the proper implementation of policies, procedures, and processes consistent with business model
Safety: Reviews area safety records monthly to ensure branches are actively implementing best safety practices and are following all prescribed policies, procedures, and processes
Financial: Reviews each branch's financial performance monthly and defines the best course of action to achieve area budget and profitability goals.
Recruitment: Conducts monthly review of area staffing status to ensure the appropriate recruitment activities, HR practices, and actions to meet growth goals. Ensures the Branch Managers in the region have the proper tools and support to recruit, on-board and develop employees
Customer: Reviews, develops, and maintains customer alignment structure within the region to ensure effective and efficient customer engagement
Training: Defines and develops training goals within the region to ensure all personnel are equipped and ready to meet business requirements. Trains Branch Managers to organize effectively and to develop strategies and goals to meet business objectives. Constantly monitors Branch Managers' leadership ability and the ability to follow through on a chosen path or course of action
Communication: Effectively communicates business strategies and goals to meet objectives
Drives profitability and success throughout the Area
What We Are Looking For
Minimum five years supervisory experience
Computer skills and proficiency in MS Office software
Ability to develop and train work force, build relationships
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to communicate in a clear, concise, understandable manner, and listen attentively
Associate's (A.A.) or equivalent from two year college or technical school or related experience
Successful track record in the areas of profitability, cost control, and business growth
HVAC industry preferred; Service, Construction management a plus
Computer skills and proficiency in MS Office software
NATE certification, CMS certification a plus
Travel Requirement of 85%
What We Offer
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $90,000 - $110,000 annually. Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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