Customer Service Manager jobs at Lennox International

Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. Qualifications What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated salary for this position ranges from $53,850 - $74,792 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Plant Manager Directs and coordinates overall operations for the poultry processing plant. Ensures that objectives are achieved at the lowest cost consistent with quality requirements. Delegate's authority to key supervisors in production, production control, methods, cost accounting, maintenance, and related operations. Directs all functions involved such as maintenance, manufacturing, production, purchasing, accounting, and administration. ESSENTIAL DUTIES & RESPONSIBILITIES: * Directs production and ensures cost effectiveness and consistency with prescribed quality, accuracy, and performance standards. * Maintains plant property and equipment in good condition to ensure compliance with governmental regulations and to ensure effective and economical operations. * Prepares and submits operating reports to management to inform them of the current production status and to make recommendations to improve efficiency and effectiveness. * Assures effective customer service and relations through timely delivery of quality product. * Selects, trains, develops, and motivates manufacturing staff to maintain plant operation. * Assures compliance of all plant operations with company policy and federal, state, and local regulations. * May set production and processing goals for plant. EXPERIENCE: Typically requires a minimum of 7 years of DIRECTLY RELATED experience in a poultry processing plant. EDUCATION: High School Diploma/GED; Typically requires a Bachelor's degree in a related field. DIRECTLY RELATED work experience will be accepted on a year-for-year basis in lieu of the educational requirement. EOE, including disabilities/vets

Commercial & Industrial Field Service Manager Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards. Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams. Travel may reach up to 50% for short durations, including occasional international assignments. Responsibilities: Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses. Drive accountability through goal setting, coaching, performance reviews, and training programs. Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication. Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction. Ensure service reports are completed with accuracy, detail, and timeliness for every site visit. Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability. Monitor and manage the department budget, including forecasting, cost control and revenue. Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs. Develop and enforce service policies, safety procedures, and standard operating practices. Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement. Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs. Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations. Respond to emergency service calls, including after-hours or weekend support when necessary. Ensure adherence to all company and customer safety policies during field activities. Perform other projects and duties as assigned to support organizational goals. Requirements: Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered. Minimum 5 years of management experience in a technically complex, B2B environment. Prior water treatment industry experience strongly preferred. Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely. Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs. Excellent communication, organization, and customer relationship management skills. Physical capability to lift up to 50 lbs unassisted and work in varying site conditions. Willingness to travel up to 50%, including international travel as required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). Benefits: Competitive salary and bonus. Comprehensive benefits package, including health, dental, and vision insurance. Professional development and training opportunities. Opportunity to work with a market leader in water treatment solutions.

Title: District Manager Reports To: Regional Manager Department: Field Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district. Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services. Work to build relationships with customers, providers, and technicians in an assigned district. Source, vet, and manage provider and technician base, ensuring quality delivery of services. Must respond with a sense of urgency to escalations and customer requests. Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations. Provide key market information and contribute to DMG's long and short-term strategies. Own RFP initiatives while negotiating with providers to secure target financial goals. Manage district and travel expenses within or below budget. What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required. Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook. Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software. Valid Driver's License; must provide own vehicle. Possess and demonstrate a proactive, entrepreneurial work style; able to work independently. Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection. Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer.

The Plant Manager is responsible for ensuring the safe, efficient, and cost-effective operation of the Pasco facility. This role provides leadership in implementing and maintaining safety, environmental, and DOT compliance standards while driving operational excellence across production, logistics, maintenance, and customer service functions. Essential Responsibilities Ensure safe and cost-effective operation of plant assets to meet business supply plans, adhering to site safety, environmental, and DOT policies. Plan, organize, and direct all aspects of plant operations, including: Production planning and execution Quality control and assurance Inventory accuracy and management Warehousing and logistics Maintenance and engineering/capital management Site security Manage on-site customer service and product distribution. Develop and implement strategic plans supporting plant and company goals (budgets, forecasts, capital plans, operating reviews, succession planning). Create and maintain SOPs for safety, environmental, manufacturing, and maintenance processes. Ensure accurate inventory management through timely postings and cycle counting. Collaborate with Supply Chain and Procurement to align targets and objectives. Serve as site contact for product changes and scale-up of new products. Drive cost reduction and productivity improvements to strengthen Verdesian's cost position. Represent Verdesian in the community and maintain relationships with regulatory and legislative bodies, including: City of Pasco departments (Planning, Zoning, Engineering, Fire) Department of Agriculture Port of Pasco Department of Ecology (Clean Air Authority, air emissions permits) Lead and develop plant personnel, fostering professional growth and succession planning. Promote a supportive and collaborative work environment through effective HR systems and employee relations. Maintain a clean and safe working environment and comply with PPE requirements (mask fit testing). Perform other duties as assigned by the immediate supervisor. Key Criteria Strong interpersonal skills and confidence in leadership. Ability to motivate and inspire teams while demonstrating passion and optimism for business goals. Commitment to superior safety practices and environmental stewardship. Proven ability to lead change and improve process integrity. Professional courtesy and respect toward all employees and customers. Attention to detail to exceed customer quality and service expectations. Qualifications Minimum 4 years of supervisory experience in a manufacturing environment. Bachelor's degree in a related field (Engineering preferred) or equivalent experience. Physical Demands The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch and/or crawl. The employee must regularly lift and/or move up to ten pounds, occasionally lift and/or move up to twenty pounds, and rarely lift and/or move more than twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Essential Duties and Responsibilities -Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction -Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives -Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals -Coordinates customer clinics, field days, and related promotional events -Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit -Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge -Reviews work orders for completeness and accuracy prior to customer billing -Ensures all departmental tools, equipment, and vehicles are in good working order -Manages recruiting, staffing and employee development activities for employees reporting to this position Position Qualifications -3+ years of experience in Service Department operations -2+ years of previous management experience -Ability to use standard desktop load applications such as Microsoft Office and internet functions -Ability to write and speak effectively to individuals and groups -Familiar with John Deere and other similar product lines -Basic understanding of financial principles relative to Service Department operations -Ability to analyze and interpret internal reports -Ability to work extended hours and weekends -Excellent customer service skills -High School Diploma or equivalent experience

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S. Position Summary: The Hub Plant Manager will directly manage production and maintenance teams on a daily basis to ensure safe & efficient plant operations. Additionally the Hub Plant Manager will be directly responsible for safety, quality, and regulatory requirements as they relate to personnel and the plant. The Hub Plant Manager will also be responsible for measuring operational efficiency and monitoring staffing needs to ensure the plant operates safely and efficiently. Position Accountabilities: Provide leadership in safety and quality under Matheson's corporate guidelines and directives Serve as front line supervisor for plant production team Provide response and reporting to the Regional General Manager regarding customer issues related to production. Demonstrate and maintain a high level of customer focus, and customer commitment and ensure plant personnel demonstrate and maintain the same. Track and control all plant expenses to ensure monthly and annual corporate goals are achieved Develop and lead plant projects, control their schedule, and manage expenses to ensure projects are completed on time and within budget. Work directly with other Matheson locations to ensure the efficient use of corporate assets Work directly with corporate management for the procurement of assets Develop and update contingency and emergency plans Provide training in the areas of safety, quality, processes, and procedures Manage plant vendors and contractors Maintain clear thinking and professional composure in high pressure situations Required Experience: Experience with principles and operation of mechanical equipment such as pumps and compressors. Experience with reading and understanding flow diagrams and P&ID's 5+ Years plant, production, manufacturing, or equivalent experience 5+ Years of management experience with team of 10 or more Experience in industrial gas filling or production preferred Education & Skills Bachelor's degree, in engineering or other technical degree preferred Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

Job Title: Business Manager Contracts - Power Generation Reports To: VP - Commercial Contracts Management Department: Commercial/Operations Job Type: Full-Time / Salary Exempt At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently. Role Overview: We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination. Key Responsibilities: Monitor project and program financial performance, including P&L, budgets, cash flow, and margins. Analyze trends, risks, and opportunities to improve operational efficiency and profitability. Collaborate with senior leadership on forecasting, resource planning, and customer strategy. Lead internal governance processes including project reviews, risk assessments, and executive reporting. Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met. Required Qualifications, Capabilities, And Skills: Bachelor's degree in Business, Finance, Engineering, or related field. Strong analytical, financial, and leadership skills. Preferred Qualifications, Capabilities, And Skills: Advanced degree (MBA, JD, or other relevant graduate credential) Experience in EPC, industrial, or energy sectors. Ability to work across multiple functional teams and lead complex projects. 7+ years of experience in business operations, program management, or commercial oversight. Safety and Compliance: Adhere to safety procedures and PPE requirements in all manufacturing and office environments. Position Type/Expected Hours of Work: This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing essential job duties, the employee is regularly exposed to: Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots). Frequent use of computers, and standard office equipment. The noise level is usually moderate but may vary depending on the work area or activity. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Other Duties: Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed. Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Who we are. What we do. We are Bystronic - a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond. We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain. In a nutshell: The Territory Service Manager drives service operations within a geographical territory, drives customer satisfaction through NPS and global indicators, and leads a field-based team by setting objectives, providing feedback, and driving business results across multiple measures. What you will be doing: Responsible for the execution of all service operation activities in their defined region and manage the team Responsible to prioritize customer needs with input from the team using CRM's systems Lead and manage a field-based team including the life cycle of equipment from installation to repeat purchase, setting clear objectives aligned with global strategy, providing performance feedback, coaching, and development opportunities, and delivering business results across various measures including customer satisfaction and employee engagement Responsible for technician planning including dispatching, Promote and uphold the company culture and values, fostering a positive and inclusive work environment for all team members Ensure customer satisfaction by focusing on Net Promoter Score (NPS) and customer loyalty with repeat equipment sales utilizing global leading and lagging indicators to achieve targets Aligns all strategies, priorities, work guidance, budgets & KPIs with centrally defined guidelines (e.g. Financial Planning, Training, Resource Planning, Goal Setting & Appraisal) Provides input for centrally enacted target setting, performance reviews and hiring/firing decisions as well as training requirements for service employees Aligns critical day-to-day decisions with the regional team including CSR's, account managers, and sales team Manages and appropriately identifies centrally defined escalation processes within the stated governance Key tasks and Responsibilities: Leadership: Lead and promote Bystronic culture and values, creating a positive and inclusive working environment. Manage a team of 6 to 10 direct reports, ensuring adherence to corporate guidelines and aligning individual objectives with global strategy. Customer Satisfaction: Ensure customer satisfaction through continuous focus on NPS and achievement of global indicators. Execute service activities with the team to meet targets aligned with strategic goals. Responsible to foster good will with our customers and conflict resolution. Team & Talent Development: Develop the team through performance feedback, coaching, and motivation. Manage employee performance by assigning tasks, evaluating performance against goals, and providing constructive feedback. Operations and Maintenance Planning: Expedite resolution through dispatching of reactive and pro-active service events. Facilitate preventive maintenance visits by planning and arranging appointments with customers and technicians. KPI's: Customer Satisfaction (NPS) Employee Engagement Service Efficiency Metrics: Demonstrating efficiency backed through KPIs such as FTFR, RFR, OTIF, and MTTR Talent Development and Retention Business Results: Delivering strong business results across various measures including repeat machine and aftermarket sales. Key Skillset: Business and Technical Skills: Demonstrate understanding of customer satisfaction and financial drivers. Possess basic PC skills including customer relationship management software, Excel, and PowerPoint. Display strong management skills and behaviors, including customer orientation and comms. Communication Skills: Dedicated to meeting customer expectations and improving products and services based on customer feedback. Exhibit good communication, presentation, negotiation, coaching, and training skills. Performance Consistency and Experience: Consistently meet goals and deliver high performance, especially in challenging times. Your education & experience: Minimum of 7+ years' experience in a business-to-business field service environment with a proven track record. What's in it for you: PTO Benefits (Medical, Dental, Vision, STD LTD) Life Insurance Paid Holidays 401k with 100% match up to 5% People power our purpose: Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change. Interested? Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks. We look forward to receiving your online application

Plant Manager - Chemical Manufacturing / Minerals Processing Industry: Specialty Chemicals / Mineral Processing Employment Type: Full-Time A leading global specialty chemicals and industrial minerals producer is seeking an experienced Plant Manager to lead operations at a key Calcium Chloride manufacturing and brine-field processing facility in the Mojave Desert region of California. This role oversees all daily plant operations, safety, quality, production, mining field activities, and regulatory compliance for a critical site in the company's North American network. This is a hands-on leadership position in a remote desert environment, responsible for driving safe, reliable, and efficient operations across chemical processing, field pit mining, food-grade production, and major capital projects. Key Responsibilities Plant Operations & Leadership Lead day-to-day plant operations including production, maintenance, quality, logistics, and field brine activities. Develop and execute production schedules aligned with customer demand and inventory targets. Drive continuous improvement initiatives to increase throughput, reduce waste, and enhance reliability. Manage plant budgets, cost controls, OEE performance, and capital projects. Develop and mentor plant personnel while fostering a culture of safety, accountability, and teamwork. Prepare operational and financial performance reports for senior leadership. Health, Safety, Environmental & Quality Ensure full compliance with all state, federal, and local regulations including Cal-OSHA, EPA, DOT, and county requirements. Oversee environmental reporting, hazardous waste management, and spill prevention measures. Lead root-cause investigations, safety audits, and process hazard reviews. Maintain rigorous quality control systems to support food-grade chemical production. Coordinate annual regulatory and quality audits, including FDA, State of California FDB, NSF-60, Kosher, Halal, OMRI, and local county agencies. Mining, Brine & Field Operations Oversee field pit brine production, brine well operations, and evaporation processes. Manage mining-related compliance including reclamation permits, annual inspections, and financial assurance filings. Collaborate with regulatory agencies such as the Bureau of Land Management (BLM) and local environmental authorities. Lead salt production forecasting, inventory planning, and truck hauling programs for harvested material. Qualifications Bachelor's degree in Chemical Engineering, Process Engineering, or a related technical field required. 10+ years of progressive experience in chemical manufacturing, mineral processing, or mining operations. 5+ years of leadership experience managing plant operations, production teams, and HSE programs. Strong background in chemical processing, brine systems, industrial minerals, or water-treatment chemistry. Experience with food-grade production, QMS systems, and regulatory audits (FDA, NSF-60, etc.). Demonstrated success leading capital projects, continuous improvement programs, and cross-functional teams. Strong working knowledge of Cal-OSHA and California environmental compliance requirements. Ability to work and lead effectively in a remote, desert-based operational environment. Additional Requirements Ability to pass pre-employment background, medical, and drug screening. Valid driver's license. Occasional travel ( Compensation & Benefits A competitive compensation package is offered, including base salary, bonus opportunity, relocation support, and full benefits. Final compensation will be based on experience.

Job Title: Manufacturing Plant Manager Reports To: VP of Operations The Manufacturing Plant Manager provides both strategic and hands-on leadership for all plant operations, fully accountable for Safety, Quality, Delivery, Cost, and People (SQDCP) performance. This role drives a Lean Manufacturing culture through Tier accountability systems, continuous improvement, and process standardization. Ideal candidates bring deep expertise in molding and assembly, proven success leading cross-functional teams, and a track record of building high-performance operations through Lean systems and visual management. What You'll Do: Operational Leadership Lead all plant operations: molding, assembly, maintenance, logistics, and materials. Drive Lean Tier Systems (Tier 1-4) for daily performance management and escalation. Oversee production planning, staffing, and workflow to ensure on-time delivery. Maintain robust process control, preventive maintenance, and tooling management. Collaborate with engineering, quality, supply chain, and finance to meet business goals. Lean Manufacturing & Continuous Improvement Champion Lean principles to reduce waste, improve flow, and standardize work. Facilitate Tier meetings to ensure data-driven problem solving and rapid countermeasures. Apply tools like 5S, Visual Management, Kaizen, SMED, Poka-Yoke, and A3 to drive measurable gains. Build a culture of continuous improvement and operator engagement. Link all Lean activity directly to Safety, Quality, Delivery, Cost, and Morale. People Leadership Develop and empower supervisors and teams to hit operational and growth goals. Build a high-accountability, high-performance culture. Partner with HR on workforce planning, training, and engagement. Lead with visibility - daily Gemba walks, Tier reviews, and team huddles. Safety, Quality & Compliance Promote a zero-injury culture through proactive engagement and risk assessments. Ensure compliance with OSHA, environmental, and quality standards (ISO/IATF). Partner with Quality to ensure defect-free production and effective root cause resolution. Financial & Strategic Management Manage plant budget, labor, and capital projects. Track and act on KPIs to meet cost, delivery, and efficiency targets. Support initiatives in automation, capacity expansion, and technology adoption. Identify and execute cost-reduction and process-optimization projects. What You'll Need: Education & Experience Bachelor's degree in Engineering, Manufacturing, or Operations (Master's preferred). 10+ years in manufacturing operations, with 5+ years in a Plant Manager or senior leadership role. Strong background in molding, assembly, tooling, and quality systems. Proven success sustaining Lean Tier Systems and improving OEE, scrap, lead time, and labor efficiency. Skills & Competencies Deep knowledge of Lean tools and structured problem solving. Strong leadership presence and communication across all levels. Solid financial acumen with ability to connect operations to P&L results. Proficiency with ERP systems, Microsoft Office, and visual factory tools. Performance Metrics (KPIs) Safety: Incident rate, near-miss reporting Delivery: On-time performance, customer satisfaction Quality: OEE, scrap, rework, first-pass yield Cost: Labor efficiency, cost per unit People: Engagement, retention Lean Maturity: Tier meeting effectiveness, escalation adherence Work Environment Split between office and production floor. Requires frequent floor presence and direct engagement with teams. What We'll Give You: A competitive compensation package. Quality medical benefits, including a company funded Pension, 401K plan, health & wellness perks and so much more! Ready to build what's next? Apply now or reach out to learn more. Dekko is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive team.

Join Our Team as a Branch Administrative Coordinator! Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)! Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine. Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM. Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success. What You'll Do: Service & Technician Coordination: Assign client tickets to technicians and assist with mapping, routing, and scheduling. Handle incoming service requests via phone, email, or online portal. Review daily reports, batch tickets, and ensure quality control. Account & Billing Management: Create and update client accounts, manage billing and invoicing, and handle collections. Conduct monthly closing procedures and log service issues and requests. Documentation & Compliance: Ensure technician licensing is up-to-date and maintain compliance documentation. Keep service binders organized and up-to-date. Technical & Administrative Support: Provide first-tier technical support for our logbook and customer portal. Manage office supplies, equipment, and mail. Branch Manager Support: Assist with payroll, inventory management, and reporting. What you'll get working here: Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions On-the-job training and development Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Ready to Make a Difference? If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best. Apply Now and Be Part of Our Success! Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key. Tech-Savvy: Comfortable with CRM systems and basic technical support. Proactive Problem Solver: You anticipate needs and tackle challenges head-on. Team Player: You work well with others and support your team to achieve common goals. Must haves for this job: High school diploma or equivalent Nice to haves for this job: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers 1+ year experience in account management, credit & collections Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title : Branch Administrative Coordinator - Portland Branch Department : Operations Reports to : District Manager FLSA Status : Non-Exempt EEOC Class : Administrative Support Workers Salary : Range specific to branch, 3% annual bonus subject to annual goal Position Summary: The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch. Essential Duties & Responsibilities: Service & Technician Coordination: Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management. Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule. Answer incoming service requests by multi-line phone, email, or online portal. Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed. Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately. Review call backs and after hours calls from clients; escalate and act on information as needed. Account & Billing Management: Create accounts and update records as new accounts are sold or modified. Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements. Conduct monthly closing procedures for Branch. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. Documentation & Compliance: Ensure renewal and documentation of technician licensing; create & update smart pages. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. File branch compliance documentation and maintain service binders. Technical & Administrative Support: Provide first-tier technical support for the logbook and customer portal. Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries. Branch Manager Support: Payroll: Review technician timecards and communicate corrections to Branch Manager. Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries. Reporting: Run, manage, and deliver reports according to schedule and audience. Other duties as assigned. Job Requirements: High school diploma or GED Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a fast-paced office environment Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Preferred Qualifications: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers Environment and Physical Demands: Frequently sitting at a desk to operate a computer, telephone, and other office equipment Constantly communicating with internal and external customers by telephone, in-person, and over email Frequently walking, reaching, and/or stooping to access equipment and supplies Frequently lifting up to 50lbs Disclaimer: W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Equal Employment Opportunity: Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. Compensation details: 20-25 Hourly Wage PI681dc73d2acd-30***********9

An opportunity has arisen for a Plant Manager based in Catoosa, Oklahoma, to take full responsibility and oversight of the facility. This position is responsible for all aspects of the plant including the P&L and budgeting responsibility. Managing plant operators, and partnering with environmental health and safety manager as well as working closely with the commercial, finance and human resources groups in meeting the objectives of the plant. Westway Feed Products is North America's largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway's business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway's primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed. Responsibilities to include, but are not limited to: Managerial: Implements a zero-incident culture with a focus on elimination of incidents and hazards and preventing any damage to the environment Performs all tasks in a safe and professional manner in conformance with regulations, terminal rules, quality standards and company policies Maintains proficient communication with Health & Safety, Environment, Production, Quality Control, Maintenance, Logistics and Sales departments Manages the P&L to meet regional and corporate financial goals Maintains capital assets and manages capital improvements and construction projects associated with plant upgrades or new installations Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs Facilitation and development of customer relations and service using a quantitative, quality-based approach Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department Implements company policies on worker safety, safety regulations, company policies/procedures and work rules Operational: Responsible for all aspects of inventory management activity for the site Manages plant costs and assets, including maintenance, repair, and capital for all equipment Manages all contracts and subcontracts associated with the plant Implements and manages plant security, environmental testing, corrective action, and permits Performs plant inspections and manage project quality control Manages plant truck distribution and logistics Reports and investigates accidents or unsafe conditions at plant Enforces company policies and procedures Manage all contracts associated with plant including but not limited to rail carriers, land leases, trans loaders (sub-contractors), truck companies, and equipment Implements and maintains daily, weekly, and yearly reports and summaries on production, inventory and plant equipment / asset maintenance Daily activity and product inventory reporting Coordinates and interacts with government agencies, including state, counties, and local personnel Skills and Expertise Industry experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations or food manufacturing Bachelor's degree - highly preferred Experience with the broad, multi-mode bulk liquid handling including truckload, shipping and rail General engineering knowledge; steam boilers, compressors, loading racks, product blenders and automation systems Strong computer skills and familiarity with truck, bulk and inventory programs, and MS windows applications and plant automation software Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting, and staffing Works effectively with others, has strong inter-personal and negotiation skills, can communicate effectively, verbally and in writing, and good presentation skills at all levels of the organization Ability to resolve and overcome issues, problems and roadblocks to meet objectives HIGHLY COMPETITIVE PAY AND BENEFITS PACKAGE We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply. Our Offer We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading. Our Westway Values Integrity, Accountability, Teamwork, Passion for Service, Business insight Westway's values guide our pursuit of providing a safe and rewarding environment for our employees while helping our customers to thrive. Our Commitment We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law. We are willing to make any reasonable adjustments throughout our recruitment process. To apply you must have the right to work for the provided location.

An opportunity has arisen for an Plant Manager based in Clovis, New Mexico. This role will manage the day-to-day operation of the Westway Feed Products bulk liquid feed facility to maximize efficiency, safety, and profitability. This role will ensure that all orders are handled effectively and in line with customer's needs. Working within our highly diverse business you will have the opportunity to make a real impact working on a range of regional and global projects, support on the day-to- day management of Plant issues. Westway Feed Products is North America's largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway's business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway's primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed. Responsibilities to include, but are not limited to: Directly supervises and coordinates the activities of the plant employees. Leads recruitment, training & development, performance and compensation management, time-off/leave policies and discipline for employees Coordination of production and goods receiving, ensuring customer orders are fulfilled correctly. Makes recommendations for improvements regarding the efficiency of the plant operations. Planning and coordinating customer service activities for the plant. Enforcing company policies and procedures to promote and ensure a safe and environmentally responsible workplace, assisting with safety meetings and inspections. Ensures all production is carried out as per company polices and regulations, including ensuring appropriate product mixing and blending are followed. Coordinating the logistics and movement of product to customers. Planning, development and completion of record keeping programs. Assist with plant audits and completes special projects as requested by management. Interacts and communicates with colleagues and employees in a professional and appropriate manner, working to generate respect and encouraging active learning. Takes the initiative to identify problems, uses judgment to find appropriate solutions and follows through to resolution in a timely manner. Skills and Expertise To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 7+ years of manufacturing experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations or food manufacturing. Educated to Bachelor's degree level is highly preferred. Experience with the broad, multi-mode bulk liquid handling including truck, shipping and rail. Good general engineering and maintenance knowledge of equipment including steam boilers, compressors, loading racks, product blenders and automation systems. Previous experience launching continuous improvement initiatives is desirable, with a yellow or green belt certificate highly desirable. Strong computer skills and familiarity with truck, bulk and inventory programs, alongside MS windows applications and plant automation software. Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting and staffing. Ability to work effectively with others, has strong interpersonal and negotiation skills. Effective communication, verbally and in writing, and good presentation skills at all levels of the organization. Ability to resolve and overcome issues, problems and roadblocks to meet objectives. We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply. Our Offer We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading. Our Westway Values Integrity, Accountability, Teamwork, Passion for Service, Business insight Westway's values guide our pursuit of providing a safe and rewarding environment for our employees while helping our customers to thrive. Our Commitment We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law. We are willing to make any reasonable adjustments throughout our recruitment process. To apply you must have the right to work for the provided location.

The plant manager is responsible for overseeing all aspects of the production process within the facility. Strong leadership, communication, and critical thinking skills are essential for success in this role. Key duties include: · Responsible for the processes from quote to order to manufacture to ship to invoice to collection · Ensuring daily operations run smoothly and efficiently to meet production targets and deadlines (Ship on time and complete!). · Developing and implementing strategies to improve productivity, reduce costs, and increase output. · Managing scheduling, staffing, and resource allocation to optimize the manufacturing process. · Enforcing health, safety, and compliance protocols to maintain a safe work environment. · Analyzing production data and metrics to identify areas for improvement. · Communicating with employees, customers, and central staff to coordinate activities. · Recruiting, training, and managing plant personnel. · Overseeing local product sales and customer interactions. · Represent the company in the local community. · Communicate with customers and help identify potential prospects. Qualifications: · Proficient in using the Microsoft Office Suite · 5+ years of experience in a production/manufacturing leadership role. Excellent written and verbal communication skills Bachelor's degree in manufacturing, operations, or a related field preferred Bilingual preferred (English and Spanish)

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.