Customer Service Representative - Pittsfield, MA
Work from home job in Pittsfield, MA
Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at Guardian, a well-established Fortune 250 company with over 150 years of exceptional service.
At Guardian, we value dedication and enthusiasm. We're not just offering a job; we're offering a chance to grow and develop your career within a supportive and dynamic environment. Experience the satisfaction of making a difference while working in a company that values its employees and their professional aspirations.
Don't miss this incredible opportunity to be a part of an industry leader and start your journey towards a rewarding and fulfilling career as a Customer Service Representative. We look forward to welcoming you to the Guardian family and our Journey to 30!
You will
Resolve customer inquiries related to Life Insurance coverage; while ensuring you deliver a 5-star customer experience
Research premium or loan payment related matters, assist clients with making policy changes including updates to address of record, listed beneficiaries, while recognizing when the client should consult with their financial professional for further guidance
Meet and exceed individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, client survey scores, etc.
Properly verify callers by obtaining correct data points or Personally Identifiable Information (PII) to ensure information is provided to the appropriate party
Successfully navigate multiple computer systems while simultaneously ensuring the call flow with the customer continues to occur
De-escalate caller concerns and set clear expectations of next steps that will need to occur to resolve an inquiry
Thoroughly document the particulars of a call in a timely manner within a tracking system
You are
Driven and inspired to support our pursuit to show care and empathy and positively impact our customers' experience.
Capable of understanding internal service standards, complex insurance products and processes.
Focused on details to ensure correct information is provided, and procedures are followed accurately.
Confident in ability to utilize resources to navigate and solve problems quickly and independently.
Previous experience in the retail/service industries, which may include hospitality, banking or other customer facing positions
A college degree preferred or equivalent work experience
Superior oral and written communication skills
Strong organizational skills and an ability to multitask
Demonstrated computer systems and keyboarding skills
Ability to work autonomously and within a team
Positive attitude and dedication to providing superior customer service
Please note:
This is a hybrid position with 3 days required in our Pittsfield, MA office (T/W/TH) and 2 days' work from home (Monday and Friday).
This position requires the ability to work between the hours of Monday-Thursday 8am-6:00pm EST and Friday's 8am-5pm EST.
Salary Range:
$41,890.00 - $62,830.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyService Coordinator - Forest Hills - Achieve Beyond
Work from home job in Hillsdale, NY
Job Description
Our Ideal Service Coordinator:
Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way?
If this sounds like you, apply today!
Job Summary: We are looking to hire a Service Coordinator to join our growing Forest Hills NY team. The Service Coordinator will manage and oversee the process involved in assisting families enrolled in the Early Intervention Program (ages birth to 3). The Service Coordinator combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Building and strengthening relationships is of the utmost importance while adhering to the timelines and procedures set forth by the counties and NYS guidelines.
Responsibilities:
Oversight and management of an Early Intervention caseload of 35 cases and 75 units weekly minimum.
Service Coordinators are paid per $12 per unit and units are time based
Timely follow-up on cases upon assignment.
Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services.
Assist families in identifying available evaluation or service providers.
Work independently and meet the timeliness of all paperwork submissions and implementation of NYS and NYC Regulations and Policy.
Educate families about advocacy services.
Coordinate services with medical and health care providers.
Facilitate the development of a transition plan to the preschool and other services when appropriate.
Update and upload necessary information and documents for every child by navigating through web-based portals and customized database.
Conduct field work with families as needed such as home visits, office meetings at regional or public location upon family request.
Document and submit all activity on a daily basis with accurate information and meets the unit requirement.
Attend monthly Supervision meetings for training and continuous development.
Other duties as assigned by manager.
Our Mission:
At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Requirements:
Must have a Bachelor's degree in a health or human service field.
Strong computer skills are required as well as knowledge of Microsoft Office programs.
Self-motivated individual who will be able to work independently.
Excellent organizational and communication skills.
Can multi-task and meet multiple deadlines.
Must have the set-up to work from home if and when needed.
Willing to travel around New York City for cases
Bilingual Spanish a plus
Physical Requirements:
Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.
Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
The ability to observe details at close range (within a few feet of the observer).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Compensation: FFS $48 per hour; one month paid training at $21 per hour
Scheduling Representative - West Region
Work from home job in Washington, MA
Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results. This position will work a schedule of Monday-Friday 8:30am-5:00pm Pacific Time and is fully remote. Candidates that live in Pacific Time are highly preferred along with surgery scheduling experience.
Job Summary
As a Scheduling Representative you are responsible for for answering calls that come into the department, scheduling cases, and facilitating communications between clinicians and hospital staff.
* Answer calls that come into the communications center and determine appropriate action for follow through while providing excellent customer service
* Schedule appointments accurately for all surgical procedures requiring intraoperative neuromonitoing
* Exhibit professional communication, both written and verbal, when interacting with internal and external customers
* Obtain required patient demographic information, including insurance information, surgical information and case details
* Coordinate, process and respond to all incoming faxes and emails for surgical scheduling including case confirmations.
* Communicate case changes in a timely manner to management and clinical staff
* Other duties as assigned
Requirements
* College degree or vocational school certificate preferred
* Experience with scheduling in a fast-paced environment preferred
* Experience in a medical setting or basic understanding of medical terminology preferred.
* Proficiency with Microsoft Office products
The Successful Candidate:
The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued:
* Strong attention to detail
* Ability to work collaboratively with a wide variety of individuals and personalities, presenting a courteous and helpful demeanor at all times
* Ability to recognize and respond appropriately to urgent/emergent situations including case cancellations and changes as required.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines
* Lives the SpecialtyCare Values - Integrity,Care, Urgency, and Improvement.
Disclosures:
Pay Estimate: $15.43 - $23.89 / hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
Other compensation: Referral bonus
Benefits: Medical, dental, vision, Rx, telehealth, wellness rewards, FSA, HAS, short-term disability, long-term disability, life insurance, 401k, paid time off, professional development funds, professional membership reimbursement, tuition reimbursement program, adoption assistance, life assistance program, wholesale club membership
Anticipated close date: 2/23/26
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
SC Corp
SC IONM
Strategic Educator Program Manager (USA Remote)
Work from home job in Washington, MA
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Turnitin is seeking a Strategic Educator Program Manager to create and lead initiatives focused on developing educator-centered engagement strategies that strengthen relationships, elevate educator voices, and champion effective teaching and learning practices across our global community. The role cultivates global partnerships with colleges, universities and leading educational communities; establishes research projects; develops learning resources; and leads educational initiatives with the Turnitin user community to uphold academic integrity and the responsible use of AI.
Reporting to the Senior Director of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manage programs that empower educators to share insights, connect with peers, and influence the evolution of Turnitin in the learning community as a thought leader.
This role plays a central part in Turnitin's broader goals of supporting product adoption and building enduring brand loyalty by deepening educator engagement, fostering trust, and creating meaningful, educator-driven experiences. Collaborating closely with partners in marketing, go-to-market and product, this individual will focus on the strategy and content to further our efforts to directly engage educators.
Key Responsibilities
* Develop and execute a global strategy for educator-focused programs that drive connection, collaboration, and long-term affinity with Turnitin.
* Translate Turnitin's thought leadership and product strategy into initiatives that reach our global customer base from discovery through pilot to scale,
* Establish and maintain relationships in the educational community in professional learning, assessment, and learning integrity and develop initiatives based on shared goals and outcomes
* Conduct ongoing industry research in the education community on learning integrity, responsible use of AI, understanding professional learning needs and opportunities to define Turnitin's posture and approach for our educator community.
* Create and manage cross-functional projects from concept through delivery, ensuring alignment, accountability, and impact across teams with defined success metrics
* Establish, deliver and lead live engagement opportunities with educators that showcase thought leadership, classroom innovation, and best practices in learning integrity and the use of AI.
* Identify and guide educator-led or co-authored research initiatives that highlight learning and assessment practices, leveraging Turnitin's product portfolio and Turnitin's contributions to educational excellence.
* Establish channels with internal teams to activate findings and insights generated through research collaborations, to share across educator channels and integrated into messaging, story telling, content, training, and engagement strategies.
* Serve as a visible champion of Turnitin's educator engagement initiative, shaping how the organization listens to and learns from its educator community.
* 5+ years of experience in educator engagement, customer experience, customer success, or program management roles, preferably within edtech or higher education.
* Direct experience working with educators or within academic institutions leading to a strong understanding of the educator's role in technology adoption, pedagogy, and peer influence.
* Creative, entrepreneurial, and growth-oriented mindset; skilled in leveraging innovative models and emerging technologies (including AI, digital platforms, and learning analytics).
* Proven ability to design and implement educator or community engagement programs, with measurable outcomes, that deepen relationships, drive adoption, and strengthen brand loyalty.
* Strong track record of stakeholder engagement, collaboration, and building consensus across diverse teams in highly matrixed environments.
* Exceptional communication, facilitation, and storytelling skills, with a passion for amplifying educator voices and comfort representing the organization externally through webinars, panels, events, etc.
* Familiarity with instructional design or experience working alongside teaching and learning professionals is a plus.
* Strong project management skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
The expected annual base salary range for this position is: $97,350/year to $162,250/year. This position is bonus eligible / commission-based.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work.
Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
* Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
* Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
* Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
* Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard.
* One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
* Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
* Remote First Culture
* Health Care Coverage
* Education Reimbursement*Competitive Paid Time Off
* Self-Care Days
* National Holidays
* 2 Founder Days + Juneteenth Observed
* Paid Volunteer Time Off
* Charitable Contribution Match
* Monthly Wellness or Home Office Reimbursement
* Access to Employee Assistance Program (mental health platform)
* Parental Leave
* Retirement Plan with match/contribution
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
Senior Product Manager
Work from home job in Washington, MA
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Overview
As a Senior Product Manager you identify and solve problems using your deep experience in product management. You lead cross-functional teams to define and develop product strategies aligning them with market opportunities, deliver innovative solutions that meet the customers' needs and support business goals. Additionally, you are responsible for steering the product's overall strategy to ensure it aligns with long-term vision and promotes future growth.
This is a remote position that can be done from anywhere. You may be expected to travel occasionally.
Add specific details about the role or project needs here as needed, otherwise delete
Responsibilities
CONSULTING
* Serve as a Trusted Advisor to Our Clients: Build trusting relationships with client stakeholders, providing strategic insight and guidance, serving as the primary point of contact for product-related inquiries, updates and decisions.
* Conduct Market, Business and User Research: Conduct thorough market research, competitive analysis, business analysis and/or user interviews to identify opportunities and inform product decisions, translating collected insights into actionable strategies.
* Manage Risk: Proactively identify potential risks and challenges that may have an impact on product delivery or performance. Develop contingency plans and mitigation strategies to address these risks effectively.
PRODUCT DELIVERY
* Display Strategic Leadership: Define and articulate the long-term product vision and strategy in alignment with company goals. Drive product roadmap initiatives that reflect market trends, customer, feedback and business priorities.
* Promote Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Delivery and other key participants to ensure successful product development, launch and adoption. Facilitate communication and alignment across diverse teams, ensuring all efforts are focused on accomplishing the product's vision and satisfying end users needs across product iterations.
* Manage the Product Lifecycle: Oversee the entire product lifecycle from ideation through launch and beyond. Define product requirements, prioritize features and manage trade-offs to deliver high-value and high-quality products on time and within budget.
* Establish a Metrics Driven Approach: Define key performance indicators (KPIs) and metrics to effectively measure product success. Analyze data to gain insights, identify areas for improvement, and drive iterative enhancements that continuously add value to the product and user experience.
* Champion Continuous Improvement: Promote a culture of continuous improvement and innovation within the product team. Encourage experimentation, feedback loops and agile methodologies to drive iterative development and optimization.
INNOVATION & IMPROVEMENT
* Thought Leadership: Stay up to date on industry trends, emerging technologies and best practices in the field of product management. Share knowledge and insights with the team to spark creative solutions and drive excellence.
* Provide Mentorship: Foster the professional growth and development of associate and Mid-level Product Managers within the team. Provide constructive feedback, guidance and mentorship to help them succeed in their roles and advance in their careers.
* Improve Foundry Processes: Continuously evaluate and refine product management processes, methodologies and tools to enhance team efficiency, effectiveness and collaboration. Implement best practices and standards to guarantee consistent and high quality outcomes across projects and internal initiatives.
* Share Knowledge: Promote a culture of knowledge sharing, collaboration and cross-pollination of ideas within the Product Foundry. Encourage team members to share learnings, insights and experiences to foster collective growth and innovation.
* Evangelize Leadership in Product Culture: Serve as a champion for a strong product culture within the organization. Promote values such as customer-centricity, experimentation, agility and continuous improvement, inspiring team members to embody these principles in their work.
Must Have Skills
* 5+ years of professional experience in technological projects related to digital products, software design and/or development.
* Proven track record managing the end to end software product lifecycle (building and shipping) of a product or suite of small products with multiple features, complex requirements, diverse stakeholder needs, and a dedicated team.
* Understanding of, or experience with, web technologies, technical concepts, software development (coding) and APIs.
* Experience leading discovery sessions in which prioritization and requirements elicitation workshops are conducted.
* Can quickly ramp up on a new business domain.
* Goal-oriented, autonomous and organized; must like teamwork but also who can work independently with minimal supervision to obtain the information needed to perform product management responsibilities.
* Strong consulting, communication skills, and ability to establish and maintain a high level of credibility with internal and external partners.
* Ability to pitch and articulate value to different audiences.
* Experience using agile development methodologies with globally-distributed teams.
* Experience using Figma, Miro or other modern collaborative design tools to make or make changes to wireframes and designs.
* Experience using Jira or other requirements management tools.
Nice-to-Have Skills
* Previous consulting experience.
* Agile processes certification (Scrum Master or Product Owner).
* Experience mentoring and team building.
At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
#LI-AO1
#LI-Remote
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
Lead Platform Engineer
Work from home job in North Adams, MA
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now
Get to Know the Opportunity:
The Lead platform Engineer will use their experience and knowledge to design, implement, and support OpenShift, Azure Red Hat OpenShift and DevOps CI/CD pipelines for multiple application technical stacks for Public and Hybrid-Cloud-driven digital transformations.
Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office. (Windsor, CT, NYC, Atlanta, GA, or Minneapolis, MN.
The Contributions You'll Make:
* Design, implement, and support DevOps, OpenShift and Azure Red Hat OpenShift solutions for Public and Hybrid-Cloud-driven digital transformations.
* Build new and support existing Red Hat OpenShift and Azure Red Hat clusters/platforms
* Develop new and maintain existing CI/CD DevOps pipelines solutions.
* Provide extensive hands-on support for the administration, configuration, and overall support of the platform.
* Research and develop potential system solutions, including evaluating product and/or vendor products and services when needed.
* Work independently on medium-scale and complexity projects or problem-solving exercises.
* Work across the organization with developers, engineers, and architects to develop solutions.
* Provide rotating on-call support of production infrastructure and applications and business hours support for development systems.
* Works collaboratively with all IT functions.
Minimum Requirements and Experience
* Extensive hands-on experience in the administration and supporting the Kubernetes platforms like, preferably Red Hat OpenShift and ARO (Azure RedHat OpenShift)
* Hands-on experience with Red Hat/Istio Service Mesh.
* Extensive hands-on experience with containerization of various stacks of applications on heterogeneous platforms using Docker and Podman.
* Prior automation experience in writing Terraform, Ansible, Phyton and kubernetes package manager Helm.
* Proficient in multiple DevOps (Jenkins, GitHub, ArgoCD, Azure DevOps Artifactory, etc.) tools, and techniques and hands-on experience in infrastructure automation and configuration management.
* Strong knowledge of Application servers (JBoss, JWS) and Web servers (Apache, Nginx) and prior work experience in configuration and performance tuning of the Java and .NET applications is required.
* Ability to work in a fast-paced environment, frequently collaborating with multiple teams for solutions support debugging, and troubleshooting
* Ability to work in a fast-paced environment, frequently collaborating with multiple teams for solutions support debugging, and troubleshooting.
Preferred Requirements and Experience
* Prior work experience of Dynatrace, Prometheus, Grafana, and Kiali is preferred.
* Experience working in the Ansible Automation platform would be a plus.
* Certification in Azure DevOps, Kubernetes, and Azure Administration preferred.
#LI-LW1
Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$97,160 - $152,880 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
* Health, dental, vision and life insurance plans
* 401(k) Savings plan - with generous company matching contributions (up to 6%)
* Voya Retirement Plan - employer paid cash balance retirement plan (4%)
* Tuition reimbursement up to $5,250/year
* Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
* Paid volunteer time - 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
* Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
* Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
* Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
* Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
* Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
Auto-ApplyCare Coordinator - IKC - Bridgeport, CT
Work from home job in Housatonic, MA
Posting Date
11/21/2025900 Madison AveFl 1, Bridgeport, Connecticut, 06606-5534, United States of America
Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator
It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.
Location:
Travel within the assigned market to DaVita clinics and/or Nephrology Practices
Travel expectations may vary based on business needs and patient population.
Mileage Reimbursed - reliable personal transportation required
Position Details:
Work in clinics/partner practices (as required 3-5 days), remaining days remote
Full-Time, Monday-Friday schedule
Daily start time between 7:00-8:00 AM
Must provide flexibility as needed to meet patient and clinic needs
Remote work environment must include a quiet, private space with high-speed internet
Responsibilities:
Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita's mission and values to deliver high-quality patient care
Qualifications:
High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Home workspace must provide a quiet, private environment with reliable high-speed internet
Preferred Qualifications:
1-3 years clinical medical office experience
CNA or MA experience is a plus
Experience coordinating care (referrals, care management, etc.)
Familiarity navigating insurance payers
Experience in direct patient care or support
Prior medical office environment experience
Why You'll Love Working Here:
Make a direct impact on the lives of patients with complex chronic conditions
Be part of a mission-driven, collaborative care team
Flexible hybrid schedule with opportunity for professional growth
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-TS2
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.00 - $27.00 per hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ***********************************
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Auto-ApplyProgram Assistant - Queens CAC
Work from home job in Hillsdale, NY
Job Description
Safe Horizon's Child Advocacy Center plays a critical, front-line role in responding to child sexual abuse and severe physical abuse by providing a coordinated and collaborative approach to the investigation of such cases, while ensuring that victims receive immediate, effective support.
The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to the appropriate CAC service providers. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission for the CAC.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, staff and members of the CAC multidisciplinary team.
Welcome all visitors and orient them to the site/space
Actively manage the experience of clients, visitors, partners and staff
Collaborates with and links families to members of the multidisciplinary team to ensure that all clients and visitors are responded to in an efficient and expeditious manner.
Manages the client reception and child play areas so that they are properly supervised, child-focused, trauma-informed, and safe for all clients.
Engages children in age-appropriate activities while they wait for services.
Provides support and assistance to caregivers and children in a client-centered manner while they wait for services,
Answers and directs telephone calls, faxes and mail directed to department of site;
Enters data into CMS, the CAC's case tracking database;
Performs administrative and clerical office duties including report preparation; administering petty cash, metro cards, uber and parking garage vouchers; processing payment requests;
Assists the Administrative Coordinator in supervising reception area volunteers;
Straightens up the playroom, interview/observation rooms and counseling rooms at the end of every day
Other program related duties as necessary
Interacts with CAC visitors, clients, Multidisciplinary team consisting of child protection specialists, police detectives, pediatricians, prosecutors and Safe Horizon staff.
Qualifications:
High school equivalency or high school diploma
Foundation computer skills (e.g. data entry, internet use, email communications)
Interpersonal work experience in a fast-paced environment such as human service, customer service or related field a plus.
Desire to engage with children and families impacted by violence and trauma
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal
Hiring Range: $23.08 - $25.38 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
Individual Disability Claims Manager
Work from home job in Pittsfield, MA
At Guardian, we live our Purpose every day! As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We build experiences for you to grow and enrich your career and future as an Individual Disability Claims Manager. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.
In the role Claims Manager, you will manage and grow IDI Claims specialists, with a focus on developing their intuition for business, persuasive writing, and investigative skills to resolve complex claim and policy matters. If you are ready to bring your leadership experience, eye for business and innovative thinking, and represent Guardian with outstanding customer service, we will bring the support and resources to take your career to the next level. This is an opportunity to make an impact on the lives of our clients when they need it most, we are their Guardian!
You are
Manager of a team of Claims Specialists. You will develop their claims handling capabilities by enabling their critical thinking skills to assess rich policy features and nuanced fact patterns. You are skilled at ensuring timely and accurate decisions and best-in-class service. You are passionate about growing your career and confident sharing ideas to continually improve both yourself and move the organization into the future.
You will
Lead by example.
Coach and develop critical thinking skills needed to analyze contractual terms, as well as medical, financial, vocational, and other issues.
Continuously focus on self-development and embrace feedback and change.
Provide actionable feedback that promotes future learning and success.
Work across business divisions including both internal and external partners.
Innovate and collaborate, challenging the status quo.
Solve complex problems, while making timely, thoughtful decisions to resolve client issues.
Demonstrate critical thinking and an understanding of how to apply action to nuanced scenarios.
Ensure timely and accurate communications that represent Guardian's values.
Deliver accurate claims decisions in a time sensitive and fast-paced environment, while adhering to regulatory guidelines.
You have
7+ years disability insurance claim handling experience (Individual Disability Claims - preferred).
2+ years people leadership and management.
A college or university degree, or extensive disability claims management experience.
Proven working knowledge of disability coverages, as well as advanced financial, medical, occupational, and investigative skills associated with the management of individual disability claims.
Strong problem solving and decision-making skills including company representation in matters involving dispute.
The ability to anticipate internal and/or external business challenges.
Experience providing best in class customer service, to include in-person customer engagement.
Demonstrated experience prioritizing competing deadlines.
Strong problem solving and decision-making skills and ability to manage appropriate resources.
Solid understanding of Microsoft Office products, including Word, Excel, and Outlook.
Location
Pittsfield, MA
Hybrid: In Office 3 Days - Work From Home 2 Days
Salary Range:
$71,670.00 - $117,750.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyContracts Manager, Government Programs
Work from home job in Washington, MA
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
About the role:
As a Contracts Manager, Government Programs you will support several U.S. Government Federal programs. Working with a small, multi-dimensional group, you will lead the contractual processes with all partners. You will report to the VP, Chief Operations and Admin Officer, Westinghouse Government Services and work 100% REMOTE.
Key Responsibilities:
* Review and coordination of Request for Proposals
* Preparation and review of Proposals - including pricing, change orders and modifications
* Solicitation, award and management of Purchase Orders and Subcontracts
* Creation and management of Non-Disclosure and Teaming Agreements
* Apply knowledge of Other Transaction Authority (OTA) and IDIQ contracts
* Support to Defense Contract Audit Agency (DCAA) reviews and audits
* Work with complex and geographically dispersed teams
* Experience negotiating successful outcomes
* Manage contract/subcontract reporting systems
* Conduct FAR research and recommending compliant approaches
Qualifications:
* Bachelor's degree required. MBA preferred.
* 10+ years as a contracting professional, preferably working with federal contracts specifically the Department of Energy or the Department of Defense.
* Certified Professional Contracts Manager or similar preferred.
* Knowledge of Federal Acquisition Regulations (FAR) and agency supplements
* In-depth understanding of government systems, programs and contractual obligations between a government body, a privately-run company and multiple sub-contractors
* US citizenship required
* Ability to travel
We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400 to $163,000 per year.
#LI-Remote
Why Westinghouse?
Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:
* Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
* Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
* 401(k) with Company Match Contributions to support employees' retirement
* Paid Vacations and Company Holidays
* Opportunities for Flexible Work Arrangements to promote work-life balance
* Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
* Global Recognition and Service Programs to celebrate employee accomplishments and service
* Employee Referral Program
Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
* Safety and Quality
* Integrity and Trust
* Customer Focus and Innovation
* Speed and Passion to Win
* Teamwork and Accountability
While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting
Remote Sales Representative - Full Training Provided | 100% Commission
Work from home job in Pittsfield, MA
Job Description
About the Opportunity: We're expanding and looking for motivated, coachable individuals ready to start or grow a career in life insurance sales. Experience is a plus but not required-we'll provide the tools, training, and mentorship to help you succeed.
What You'll Do:
Work 100% remotely across the U.S.
Speak with families who requested information (no cold calling)
Offer coverage options from top-rated carriers
Protect what matters most for clients and their loved ones
Opportunity to build your own agency
What We Offer:
Comprehensive training and mentorship
Licensing guidance for unlicensed candidates
Flexible part-time or full-time hours
Daily pay from carriers (commission only)
Bonuses and incentives
Tools, leads, and system support provided
Compensation (Commission Only):
Part-Time: $1,500-$3,000/month
Full-Time: $3,000-$7,000+/month
What We're Looking For:
Driven, coachable, and dependable
Strong communication skills
Self-starters comfortable working independently
Willing to earn a life insurance license (with our support)
Requirements:
Must be 18+ and a U.S. resident
Pass a background check
Internet, computer, and phone access
⚠️ No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your success will depend on your work ethic, ability to follow our system, and the demand in your selected market.
Apply Now:
If you're ready to create a flexible career, apply today to receive more details and a short video overview.
Requirements
Must be 18 years or older
U.S. resident (currently hiring in the U.S. only)
Must be able to pass a background check
Willing to obtain a Life & Health insurance license (we help with this)
Comfortable working remotely with internet access
Strong communication skills
Self-motivated and coachable
Benefits
Remote work - work from anywhere
Flexible schedule - set your own hours
No income cap - performance-based pay
Access to warm leads - no cold calling
Daily pay from top-rated insurance carriers
Bonus structure available
Licensing support for new agents
Team mentorship & leadership development
Potential to grow your own agency
Outpatient Mental Health Therapist
Work from home job in Pittsfield, MA
Clinic Description As an Outpatient Therapist at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we've made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
We Offer:
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
And a full benefit package!
Responsibilities Include:
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol
For Full-Time status clinicians must maintain a caseload of a minimum of 27 client visits per week
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Attend and participate in all clinical staff meetings and trainings
Other stuff we probably forgot to add but just as meaningful and important to your role ;)
Required Qualifications and Skills:
Candidates are required to have a master's degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field
Candidates should have clinical licensure (LMFT, LPC, LCSW, LICSW, etc.)
Required experience with completing DAs, treatment plans and clinical case notes
Effective written and verbal communication skills
Ability to demonstrate and model stable, appropriate boundaries with clients
Ability to complete and submit documentation of services and other documents in a timely manner
Comfort and familiarity working with a diverse client base
Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)
Fully Licensed Clinicians will ideally be credentialed with insurance panels
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee's application process.
Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.
Flexible work from home options available.
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don't meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves!
(Authenticity is one of our core values, after all…)
If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that
they
can thrive too!
Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling
blah
doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we're just people helping people. Wanna join the herd?
Auto-ApplySenior Manager, Clinical Science, Medical Affairs
Work from home job in Washington, MA
Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. The Transcatheter Mitral and Tricuspid Therapies (TMTT) division is dedicated to solving the complex challenges of mitral and tricuspid disease in order to transform treatment and significantly improve patients' lives. This is an exciting opportunity for an exceptional Clinical Scientist professional to join a team that is boldly designing transcatheter mitral and tricuspid therapies from the ground up.
How you'll make an impact:
* As a key member of the Medical Affairs Clinical Science team, the Senior Manager (formal internal title is Senior Manager, Medical Affairs) is responsible for providing scientific expertise throughout the development and implementation of clinical studies and clinical evaluations for a dynamic portfolio of products across TMTT. The Senior Manager will be an experienced medical device professional with strong scientific acumen and a commitment to putting patients first.
* This position can be an onsite or a hybrid role based at Edwards Lifesciences' corporate headquarters in Irvine, California, or can be a remote based role in the U.S.
* Contribute to strategy and planning of clinical science and medical writing deliverables.
* Lead clinical study design and clinical protocol development.
* Independently author complex documents including clinical study protocols (pre-market and post-market), clinical study reports, annual progress reports, post-approval study reports, clinical evaluation plans, clinical evaluation reports, post-market clinical follow-up plans and reports, and other scientific documents (as appropriate).
* Independently author complex regulatory responses.
* Perform systematic literature reviews from initiation to completion (develop search strategies, manage associated documentation, and prepare literature summaries).
* Independently review raw and summary clinical data for accuracy; resolve potential discrepancies.
* Interpret safety and effectiveness results from pre-market and post-market data sources; conduct systematic data appraisals to support overall benefit-risk assessments.
* Independently review and collaborate with cross-functional teams on the review, analysis, and interpretation of study results, including exploratory endpoints and assuring appropriate data review and accurate data reporting.
* Summarize key data from clinical studies and published literature and provide updates to internal and external stakeholders (as appropriate).
* Ensure documents comply with regulatory guidelines.
* May travel up to 15% to attend scientific conferences.
What you'll need (Required):
* Bachelor's Degree in a related field with 10 years of related experience working in clinical science or medical/scientific writing; OR
* Master's degree in a related field with 8 years of related experience working in clinical science or medical/scientific writing; OR
What else we look for (preferred):
* Doctorate degree (PhD, MD, PharmD) with 8 years of related experience working in clinical science or medical/scientific writing.
* Familiarity with the coronary interventional and/or structural heart environments and current treatment options or have other clinical and/or clinical trial experience.
* Experience in the application of MEDDEV 2.7/1 and EU MDR for clinical evaluations.
* Experience with FDA PMA applications.
* Strong knowledge of scientific research methodology, device development process, GCP, ICH guidelines and Global (US FDA, EU MDR, Japan PMDA, China NMPA) regulations.
* Experience working in a cross functional, collaborative environment and comfortable interacting with R&D engineers, regulatory specialists, statisticians, physicians, and support personnel.
* Excellent communication skills and experience influencing and guiding stakeholders.
* Recognized as an expert in own subject area with specialized depth within current or previous organization(s).
* Expert understanding of related aspects of clinical science and/or scientific/medical writing.
* Expert knowledge of regulatory requirements and study execution.
* Demonstrated ability to work independently, ability to prioritize and manage multiple tasks simultaneously.
* Excellent oral and written communication skills.
* Demonstrated experience with maintaining current, in-depth product knowledge including current developments, clinical literature review, as well as therapeutic and product operation knowledge.
* Strong knowledge of statistical analyses, study design methodologies, and clinical trial protocol development.
* Advanced working knowledge with the use of MS PowerPoint, MS Word, MS Excel, EndNote, and Adobe Acrobat.
* Strong analytical, problem-solving, and scientific writing skills.
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
For California (CA), the base pay range for this position is $142,000 to $201,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.
Auto-ApplyArea Sales Manager, Distribution
Work from home job in Washington, MA
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.
The Area Sales Manager (ASM) - Distribution leads a team of 7-8 Key Channel Executives to achieve sales goals, protect margins, and expand our presence in the highly competitive non-acute diagnostics market. This role is responsible for strategic planning, coaching, and execution to ensure revenue, profit, and customer satisfaction targets are met in partnership with authorized distributors and their sales teams.
The ASM will drive sales in the non-acute space - physician office labs, clinics, reference labs, and other laboratories while also contributing to larger strategic opportunities with corporate, national, and IDN accounts in collaboration with other sales leaders.
In this role, you will have the opportunity to:
Lead and inspire a team of Key Channel Executives to achieve sales and financial goals in the non-acute diagnostics market, partnering closely with distributors to execute regional strategies.
Strengthen customer and channel relationships by developing high-impact partnerships and collaborating with distribution leaders on joint sales initiatives.
Guide your team on account strategy, pricing, and deal structure to ensure profitable growth while removing obstacles to success.
Maintain accurate sales forecasts, present dashboard metrics, and ensure consistent adoption of SFDC to manage and track performance.
Facilitate Growth War Room presentations, implement countermeasures for underperforming metrics, and provide actionable feedback to your team.
Recruit, coach, and develop high-performing sales talent, ensuring each direct report has mentorship and a development plan aligned to career goals.
The essential requirements of the job include:
BS/BA degree required with 9+ years of complex clinical sales experience, selling into the non-acute space with a strong preference towards the diagnostics space and through distribution channels. MBA degree preferred with 7+ years of experience.
Robust competitive spirit and results orientation and relentless customer focus.
Must be willing to travel approx 60%, including overnight travel.
High potential sales performer with a solid track record of career progression and runway to develop further with a history of driving for results; demonstrated track record of sales growth, customer experience and market share growth.
Relentlessly attract, engage and develop people; can cultivate teams quickly and build strong relationships by establishing significant credibility, trust and support within their team, customers, as well as being able to develop strong followership within the commercial
Strong negotiation and commercial skills; can support team and work at high levels within customer decision making unit to negotiate complex deals which are profitable to the company and in line with revenue and margin objectives.
It would be a plus if you also possess previous experience in:
Previous experience leading team strongly preferred
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The salary range for this role is $150,000 - $175,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit ****************
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.
Auto-ApplyCustomer Service Representative - Pittsfield, MA
Work from home job in Pittsfield, MA
Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at Guardian, a well-established Fortune 250 company with over 150 years of exceptional service. At Guardian, we value dedication and enthusiasm. We're not just offering a job; we're offering a chance to grow and develop your career within a supportive and dynamic environment. Experience the satisfaction of making a difference while working in a company that values its employees and their professional aspirations.
Don't miss this incredible opportunity to be a part of an industry leader and start your journey towards a rewarding and fulfilling career as a **Customer Service Representative** . We look forward to welcoming you to the Guardian family and our Journey to 30!
You will
+ Resolve customer inquiries related to Life Insurance coverage; while ensuring you deliver a 5-star customer experience
+ Research premium or loan payment related matters, assist clients with making policy changes including updates to address of record, listed beneficiaries, while recognizing when the client should consult with their financial professional for further guidance
+ Meet and exceed individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, client survey scores, etc.
+ Properly verify callers by obtaining correct data points or Personally Identifiable Information (PII) to ensure information is provided to the appropriate party
+ Successfully navigate multiple computer systems while simultaneously ensuring the call flow with the customer continues to occur
+ De-escalate caller concerns and set clear expectations of next steps that will need to occur to resolve an inquiry
+ Thoroughly document the particulars of a call in a timely manner within a tracking system
You are
+ Driven and inspired to support our pursuit to show care and empathy and positively impact our customers' experience.
+ Capable of understanding internal service standards, complex insurance products and processes.
+ Focused on details to ensure correct information is provided, and procedures are followed accurately.
+ Confident in ability to utilize resources to navigate and solve problems quickly and independently.
+ Previous experience in the retail/service industries, which may include hospitality, banking or other customer facing positions
+ A college degree preferred or equivalent work experience
+ Superior oral and written communication skills
+ Strong organizational skills and an ability to multitask
+ Demonstrated computer systems and keyboarding skills
+ Ability to work autonomously and within a team
+ Positive attitude and dedication to providing superior customer service
Please note:
+ This is a hybrid position with 3 days required in our Pittsfield, MA office (T/W/TH) and 2 days' work from home (Monday and Friday).
+ This position requires the ability to work between the hours of Monday-Thursday 8am-6:00pm EST and Friday's 8am-5pm EST.
**Salary Range:**
$41,890.00 - $62,830.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship:
Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
Senior Development Engineer - Remote with Travel
Work from home job in Washington, MA
Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $114,300 to $127,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
LOCATION
This is a remote position based in the Mid-Atlantic US. Up to 60% travel is required, to support projects concentrated in the Mid-Atlantic region. Candidates must reside in the territory to best support client site visits and other travel expectations. Additionally, occasional travel to the Warrendale, PA office and other Constellation offices will be required, for in-person meetings and collaboration, as requested by leadership.
Our ideal candidate will reside in the Maryland / D.C. / Virginia area, in order to best accommodate regular travel needs.
Primary Purpose of Position
The Senior Development Engineer is responsible for the development of Infrastructure Renewal and Building Upgrade & Improvement projects, with a focus on energy efficiency and sustainability. The Senior Development Engineer, under direction of leadership, will support the identification and development of viable energy services and energy asset projects within the C&I and Federal spaces. Projects may be initiated by the sales force or developed independently. Provides technical and financial analysis of energy conservation measures and energy supply for projects under consideration. Assist in supporting sales efforts to secure new customers by building business relationships and providing technical expertise throughout sales and construction phases.
Primary Duties and Accountabilities
* Evaluates energy saving opportunities at customer facilities by conducting ASHRAE level I, II & III energy audits and preparing written technical proposals identifying potential energy conservation measures.
* Employs technical expertise to develop preliminary designs and estimates of cost and energy saving opportunities at customer's facilities.
* Leads and performs engineering tasks for critical or complex projects requiring multidisciplinary knowledge. Designs large-scale lighting and water conservation projects with an emphasis on auditing, specification, energy calculations, and quality control of third-party design submissions.
* Uses current energy modeling software to support building analysis and project planning.
* Coordinates with internal and external stakeholders to ensure design intent, constructability, and cost-effectiveness of all deliverables.
* Demonstrates leadership in safety by promoting compliance, correcting unsafe behaviors, and encouraging a safe work environment.
Minimum Qualifications
* Bachelor's degree in Engineering discipline (electrical, mechanical, or comparable discipline)
* 5-years work experience consulting engineering, design-build, energy services fields
* Experience developing complex energy conservation projects for building construction and retrofit applications, with demonstrated knowledge of associated systems and methodologies
* Extensive knowledge of HVAC, electrical, building automation, and process-related systems in commercial, industrial, governmental, and healthcare facilities
* Demonstrated experience applying engineering theory and structured problem-solving approaches
* Ability to analyze and interpret complex electrical and mechanical systems
* Proven knowledge of applicable construction standards and codes
* Demonstrated experience applying project life cycle cost analysis
* Effective written and oral communication/presentation skills, report generation & technical writing skills
* Must have and maintain a valid driver's license
* Must meet eligibility requirements for access to government facilities
Preferred Qualifications
* Professional Engineering (PE) registration, Certified Energy Manager (CEM) and/or LEED Accreditation
* Ability to perform load calculations and energy analyses using industry-standard modeling software, including EnergyPlus, eQuest, Trane Trace 3D, and solar PV evaluation tools such as Helioscope, and/or design programs such as AutoCAD
* Experience developing energy conservation programs for the Federal Government through Super ESPC and/or Area-wide contract vehicles and with FEMP/IPMVP Measurement and Verification guidelines and protocols
* Experience in developing energy conservation projects involving solar PV and other renewable energy technologies, battery storge (BESS), data centers, large prime movers such as combustion turbines, biomass, and landfill gas facilities
TPA Plan Manager
Work from home job in North Adams, MA
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now
Job Description
Profile Summary:
Currently have 3 openings on this team. Must be East Coast
Manages all aspects of specific TPA sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability. The individual will serve as a single point of contact and provide immediate resolution to customer inquiries through interaction with internal business partners.
Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office.
Profile Description:
* Services as primary customer contact for specific sponsored plans
* Resolves service and communication issues through direct contact with sponsors, other customers and internal functional units (money in, money out, technical services)
* Participates in relationship management with plan sponsors and customers.
* Collaborates with sales, record keeping and operations staff to ensure plan alignment
* Contributes to product development and process improvement efforts
* Directly resolves complex service and communications issues with customers
* Identifies and assists with plan retention opportunities, sponsors, distribution and TPAs.
* Other duties as assigned.
Knowledge & Experience:
* 3+ years financial services industry experience
* Customer Services experience/skills
* OMNI experience required
Preferred Knowledge & Experience:
* SPARK/ARPS Certification preferred or completed upon hire
* Bachelor's degree preferred
#LI-TB1
Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$48,180 - $80,320 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
* Health, dental, vision and life insurance plans
* 401(k) Savings plan - with generous company matching contributions (up to 6%)
* Voya Retirement Plan - employer paid cash balance retirement plan (4%)
* Tuition reimbursement up to $5,250/year
* Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
* Paid volunteer time - 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
* Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
* Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
* Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
* Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
* Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
Auto-ApplyOutpatient Mental Health Therapist
Work from home job in Pittsfield, MA
Job DescriptionClinic Description As an Outpatient Therapist at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and weve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
We Offer:
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
And a full benefit package!
Responsibilities Include:
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol
For Full-Time status clinicians must maintain a caseload of a minimum of 27 client visits per week
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Attend and participate in all clinical staff meetings and trainings
Other stuff we probably forgot to add but just as meaningful and important to your role ;)
Required Qualifications and Skills:
Candidates are required to have a masters degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field
Candidates should have clinical licensure (LMFT, LPC, LCSW, LICSW, etc.)
Required experience with completing DAs, treatment plans and clinical case notes
Effective written and verbal communication skills
Ability to demonstrate and model stable, appropriate boundaries with clients
Ability to complete and submit documentation of services and other documents in a timely manner
Comfort and familiarity working with a diverse client base
Proficient in the use of Office 365 and Electronic Health Record systems (Valant experience a plus!)
Fully Licensed Clinicians will ideally be credentialed with insurance panels
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a Ellie Mental Health, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisees application process.
Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.
Flexible work from home options available.
Associate Director of Student Financial Services
Work from home job in Williamstown, MA
The College is pleased to announce an opening for an Associate Director of Student Financial Services. Reporting to the Dean of Admission and Student Financial Services, this position will be integral in implementing a new ERP system (Workday) while also participating in the onboarding and first full cycle of the new financial aid software (PowerFAIDS) to support our students.
Undergraduates come to Williams from around the world and a wide variety of backgrounds. About 16% are first-generation college students, 19% are Pell Grant recipients, and 42% are U.S. students of color. Ten percent are international and they represent 96 countries around the world. The college is deeply committed to access. Williams was the first college in the country to offer All-Grant financial aid awards eliminating the need for students to work or borrow as part of their required financial aid awards. More than 54% of enrolled students receive financial aid and among those students, the net average cost is about $12,000. More than 28% pay nothing at all, and indebtedness rates at graduation from Williams College are among the nation's lowest.
As the higher education landscape continues to evolve, we seek a strategic partner to help imagine and implement the next generation of Williams' longstanding commitment to access and affordability. Student Financial Services plans to utilize the strengths, experience, and interests of our new colleague in order to provide the greatest opportunity for professional growth and advance the ambitious goals of the department. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse and is:
Adept at navigating complex data systems
Able to speak with ease to diverse audiences
Comfortable curating and analysing data from various sources
Creative change manager
Independent thinker who enjoys working with a complex, deadline-driven team that requires flexibility and openness to change
Able to build strong partnerships with key colleagues across campus to ensure the best experience for all students.
Qualifications:
A Bachelor's degree is required.
3-5 years of experience in admission and/or financial aid or related secondary school administration is required.
A Master's degree in a related field is preferred.
Experience in Workday and/or PowerFAIDS is preferred.
Expert in Microsoft Excel and other analysis/reporting tools
Ability to interpret and analyze data from multiple sources
Foreign language skills are highly desirable
Strong organizational and project management skills, and exceptional oral and written communication skills
Willingness to work extended hours during peak periods
This is a full-time, year-round, regular appointment. The pay range for this position is between $80,000 and $90,000 commensurate with experience. Application review will begin September 11, 2025.
A cover letter is required in order for your application to be considered. In your letter, please address how your experience is relevant to the position, how you've used data to inform decisions in your work, populations you've worked with professionally, and what draws you to this role.
Hybrid on-site/remote work arrangements may be available up to 2 days per week with approval for employees based in NY, MA, CT, or VT, subject to review and revision as policy evolves. This position requires a minimum 3 days per week of on-campus, in person work, following a fully in-person onboarding period.
Please visit careers.williams.edu to apply.
Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.
Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at ************** or email at ***************.
Auto-ApplyCustomer Service Representative - Pittsfield, MA
Work from home job in Pittsfield, MA
Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at Guardian, a well-established Fortune 250 company with over 150 years of exceptional service. At Guardian, we value dedication and enthusiasm. We're not just offering a job; we're offering a chance to grow and develop your career within a supportive and dynamic environment. Experience the satisfaction of making a difference while working in a company that values its employees and their professional aspirations.
Don't miss this incredible opportunity to be a part of an industry leader and start your journey towards a rewarding and fulfilling career as a Customer Service Representative. We look forward to welcoming you to the Guardian family and our Journey to 30!
You will
* Resolve customer inquiries related to Life Insurance coverage; while ensuring you deliver a 5-star customer experience
* Research premium or loan payment related matters, assist clients with making policy changes including updates to address of record, listed beneficiaries, while recognizing when the client should consult with their financial professional for further guidance
* Meet and exceed individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, client survey scores, etc.
* Properly verify callers by obtaining correct data points or Personally Identifiable Information (PII) to ensure information is provided to the appropriate party
* Successfully navigate multiple computer systems while simultaneously ensuring the call flow with the customer continues to occur
* De-escalate caller concerns and set clear expectations of next steps that will need to occur to resolve an inquiry
* Thoroughly document the particulars of a call in a timely manner within a tracking system
You are
* Driven and inspired to support our pursuit to show care and empathy and positively impact our customers' experience.
* Capable of understanding internal service standards, complex insurance products and processes.
* Focused on details to ensure correct information is provided, and procedures are followed accurately.
* Confident in ability to utilize resources to navigate and solve problems quickly and independently.
* Previous experience in the retail/service industries, which may include hospitality, banking or other customer facing positions
* A college degree preferred or equivalent work experience
* Superior oral and written communication skills
* Strong organizational skills and an ability to multitask
* Demonstrated computer systems and keyboarding skills
* Ability to work autonomously and within a team
* Positive attitude and dedication to providing superior customer service
Please note:
* This is a hybrid position with 3 days required in our Pittsfield, MA office (T/W/TH) and 2 days' work from home (Monday and Friday).
* This position requires the ability to work between the hours of Monday-Thursday 8am-6:00pm EST and Friday's 8am-5pm EST.
Salary Range:
$41,890.00 - $62,830.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-Apply