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Level senior support analyst education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a level senior support analyst. Level senior support analysts usually study liberal arts, information systems, or business. 50% of level senior support analysts hold a bachelor's degree, and 33% hold an associate degree. We analyzed 20 real level senior support analyst resumes to see exactly what level senior support analyst education sections show.

The most common colleges for level senior support analysts are the Wright State University and the Wright State University.

There are also many online level senior support analyst courses to help get the education required to be a level senior support analyst.

What education do you need to become a level senior support analyst?

What degree do you need to be a level senior support analyst?

The most common degree for level senior support analysts is bachelor's degree, with 50% of level senior support analysts earning that degree. The second and third most common degree levels are associate degree degree at 33% and associate degree degree at 17%.
  • Bachelor's, 50%
  • Associate, 33%
  • Diploma, 17%

What should I major in to become a level senior support analyst?

You should major in liberal arts to become a level senior support analyst. 22% of level senior support analysts major in liberal arts. Other common majors for a level senior support analyst include information systems and business.

Most common colleges for level senior support analysts

Level senior support analysts often get their degrees at Wright State University, DeVry University, and New York Institute of Technology. Here are the most common colleges for level senior support analysts in the US based on their resumes.
Level senior support analyst common collegePercentages
Wright State University40.00%
DeVry University20.00%
New York Institute of Technology20.00%
SUNY College at Brockport20.00%

Best majors for level senior support analysts

RankMajorPercentages
1Liberal Arts22.2%
2Information Systems11.1%
3Business11.1%
4Communication11.1%
5Engineering11.1%

Best colleges for level senior support analysts

The best colleges for level senior support analysts are Northwestern University, Stanford University, and Johns Hopkins University.

A level senior support analyst with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for level senior support analysts. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become level senior support analysts.

1. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

2. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

3. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

4. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

5. Villanova University

Villanova, PA • Private

In-state tuition

$53,308

Enrollment

6,819

6. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-state tuition

$15,262

Enrollment

30,079

7. University of California, Berkeley

Berkeley, CA • Private

In-state tuition

$14,184

Enrollment

30,845

8. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

9. University of Virginia

Charlottesville, VA • Private

In-state tuition

$17,653

Enrollment

16,405

10. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

20 best online courses for level senior support analysts

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19. Level 2 Intelligence Analyst Certification

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Top 10 most affordable universities for level senior support analysts

The most affordable schools for level senior support analysts are Baruch College of the City University of New York, suny farmingdale, and california state university - bakersfield.

If the best universities for level senior support analysts are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for level senior support analysts.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

4. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

5. City College of New York of the City University of New York, The

New York, NY • Private

In-state tuition

$7,140

Cost of attendance

14,430

6. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

7. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

8. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

9. California State University - Fullerton

Fullerton, CA • Private

In-state tuition

$6,886

Cost of attendance

17,645

10. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

Top 10 hardest universities to get into for level senior support analysts

The hardest universities for level senior support analysts to get into are Northwestern University, Stanford University, and Johns Hopkins University.

Some great schools for level senior support analysts are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for level senior support analysts based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

2. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

3. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

4. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

5. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

6. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

7. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

8. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

9. University of California, Berkeley

Berkeley, CA • Private

Admissions rate

15%

SAT average

1,448

10. University of Virginia

Charlottesville, VA • Private

Admissions rate

26%

SAT average

1,427

Top 10 easy-to-apply-to universities for level senior support analysts

The easiest schools for level senior support analysts to get into are Notre Dame de Namur University, oklahoma wesleyan university, and university of the incarnate word.

Some schools are much easier to get into. If you want to start your career as a level senior support analyst without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for level senior support analysts.

1. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

2. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

3. University of the Incarnate Word

San Antonio, TX • Private

Admissions rate

88%

SAT average

1,044

4. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

5. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

6. Texas A&M University - Kingsville

Kingsville, TX • Private

Admissions rate

89%

SAT average

1,035

7. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

8. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

9. Wayland Baptist University

Plainview, TX • Private

Admissions rate

98%

SAT average

1,003

10. Curry College

Milton, MA • Private

Admissions rate

93%

SAT average

1,026

Average level senior support analyst salary by education level

According to our data, level senior support analysts with a Master's degree earn the highest average salary, at $140,861 annually. Level senior support analysts with a Doctorate degree earn an average annual salary of $135,416.
Level senior support analyst education levelLevel senior support analyst salary
Master's Degree$140,861
High School Diploma or Less$113,891
Bachelor's Degree$125,066
Doctorate Degree$135,416
Some College/ Associate Degree$116,000

Level senior support analyst education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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