Salesforce Support Analyst
Remote level senior support analyst job
Diversified Services Network, Inc. (DSN) is seeking a full-time Salesforce Support Analyst to join our team! We offer a FULLY REMOTE work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!
This is a Support Analyst position (not a Business Analyst or Developer role). The analyst will support a critical program called Prioritize Service Event (PSC), which helps dealers receive service leads and generates significant revenue for the organization. This role is critical in ensuring seamless functionality, data integrity, and user satisfaction across our Aftermarket Sales (ASC) and Aftermarket Marketing (AMC) platforms.
JOB RESPONSIBILITIES:
Provide second-level support (first-level answers calls, second-level resolves issues).
Serve as the primary support contact for Salesforce communities delivering PSE services to dealers.
Understand how the Salesforce Communities (Aftermarket Sales and Aftermarket Marketing) work end-to-end.
Analyze and troubleshoot issues related to Salesforce functionality, data flows, and system integrations.
Collaborate with digital and external teams to resolve platform, data, and integration challenges.
Provide timely updates to MSORs on open support tickets to facilitate dealer communication.
Work directly with dealers to resolve issues within the ASC and AMC communities.
EDUCATION & EXPERIENCE REQUIRED:
Bachelor's and/or master's degree with 2-4 years' experience supporting the Salesforce platform.
REQUIRED SKILLS:
Basic Salesforce knowledge; Salesforce Admin certification required, Platform certification highly preferred: Salesforce Administrator Certification, OR Salesforce Advanced Administrator or Platform Developer I Certification.
Experience supporting Salesforce Communities or Experience Cloud.
Familiarity with data integration tools and troubleshooting APIs or middleware.
Knowledge of the Heroku platform and its integration with Salesforce.
SOFT SKILLS REQUIRED:
Strong verbal and written communication skills.
Demonstrated analytical, critical thinking, and problem-solving abilities.
Proven ability to coordinate across multiple teams and stakeholders.
BENEFITS:
401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! ****************************
Data Entry Product Support - No Experience
Remote level senior support analyst job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Senior D365 F&O Support Engineer (455001)
Remote level senior support analyst job
Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations.
Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions
Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects
Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics
Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps
Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements
Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC
Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews
Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence
Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents
Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation
On-Call Rotation - Participate in structured on-call rotation with premium compensation
About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets.
JOB REQUIREMENTS
Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions
D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration
X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring
SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting
Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure)
Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools
Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory
ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds
PREFERRED (not required)
Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc.
MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team
Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture
Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Budget Support Analyst, Brendle Recital Hall
Remote level senior support analyst job
External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the .
Cover Letter and Supporting Documents:
Navigate to the "My Experience" application page.
Locate the "Resume/CV" document upload section at the bottom of the page.
Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the
only
opportunity to attach your cover letter, resume, and supporting documents.
You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub.
Do not apply from this website.
A
cover letter is required for all positions;
optional for facilities, campus services, and hospitality roles unless otherwise specified.
Summary
The Budget Support Analyst for Brendle Recital Hall provides financial oversight and proactive budget management. This includes the maintenance and reconciliation of all financial transactions, including operating funds managed by this department. This is a part time position that will work around 15 hours/week. Most work can be performed remotely; however, a private workstation/desk on-site will be provided.
Essential Functions:
Establishes financial and operational systems to monitor, control, and verify expenditures and carry out financial analyses for the Technical Manager of Brendle Recital Hall and Wait Chapel.
Prepares and manages grant and contract proposals involving a variety of funding sources and agencies.
Prepares correspondence, reports, or other business materials for the team supporting the spaces managed by this staff team in the provost Office.
Develops and prepares budgets and financial reports for the unrestricted operating funds.
Initiates requests for a variety of support services and agencies.
Exercises considerable discretion and independent judgment and can analyze complex information requests and determining complex trends.
Monitors budgets and expenses; maintains and reconciles detailed budgets for multiple accounts.
Provides timely and accurate reports of budget status.
Assists in the annual departmental budget process with accurate expense projection.
Processes all invoices, pcard charges, and expenditure requests.
With the oversight of the Technical Manager of Brendle Recital Hall and Wait Chapel, input, and book events into calendars, assist with rental agreements and contracts.
Assist with organization of information regarding events. Ensuring forms are filled out by booking parties, obtaining detailed information regarding the booking event, rehearsal time and technical requirements.
Required Education, Knowledge, Skills, Abilities:
Associates degree, and a minimum of five years of related accounting or business experience, or an equivalent combination of experience and education.
Knowledge of accounting principles.
Ability to analyze and interpret budget guidelines.
Ability to work effectively in a team environment.
Ability to work on assignments that are advanced in nature and require some originality and ingenuity.
Ability to work with little to no instruction on routine work and general instructions on new assignments.
Proficiency with Microsoft Suite programs.
Excellent interpersonal, communications skills (verbal and written), and organizational skills required.
Ability to manage multiple tasks with flexibility, patience, attention to detail and meet deadlines.
Ability to prioritize workload and organize workflow.
Ability to analyze and interpret policy and procedural questions.
Ability to solve problems and make decisions.
Ability to demonstrate sound judgment and discretion in a potentially stressful environment.
Ability to hold sensitive information confidential.
Knowledge of Workday is preferred; or proven ability to acquire knowledge of new systems in a short period of time.
Ability to occasionally help move piano on and off stage for classes.
Preferred Education, Knowledge, Skills, Abilities:
Bachelor's degree.
Familiarity with higher education administration current best practices.
Willing to learn AV equipment on an extremely basic level. (ex. turn off equipment and lock up Brendle or put ownership labels on AV gear).
Some experience in events.
Physical Requirements:
Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. Lifting or carrying pushing or pulling.
Environmental Conditions:
No environmental conditions
Additional Job Description
Time Type Requirement
Part time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.
Auto-ApplyCompliance and Data Support Analyst
Level senior support analyst job in Columbus, OH
Compliance and Data Support Analyst to fill the position of Technical, Systems, or Senior Systems Analyst
Salary Range - Technical Analyst - $6,288.00 -$7,860.00
Systems Analyst - $7,979.00 - $10,173.00
Senior Systems Analyst - $9,155.00 - $11,673.00
Location - Columbus (preferred), Kearney, Doniphan, or York, Nebraska; This is not a remote position and will be required to report to the designated office on a daily basis.
Employment Type: Full-time
Posting Date: 9/26/2025
Closing Date: 10/26/2025
Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us!
By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other.
Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of.
Get to know us more here
Position Summary
NPPD is seeking a detail-orientated and motivated individual to join our team with a focus on data support and compliance. This role is ideal for someone with foundational database knowledge and a strong interest in data integrity, process documentation, and regulatory compliance, particularly NERC CIP standards. The day-to-day operations will support compliance documentation, data tracking, and reporting processes that adhere to critical infrastructure protection requirements.
This will include a variety of traditional Information Technologies (IT), and Operations Technologies (OT) systems that support and protect the electrical grid. It will also include working with personnel from various groups including generation, substations, telecommunications, physical security & cybersecurity.
Education, Training and Experience
Technical Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field (OR) Associate degree and a minimum of three (3) years technical IT experience, including specific experience as listed below (OR) High school diploma/GED and a minimum of five (5) years technical IT experience, including specific experience as listed below.
Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below.
Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below.
Experience
Ability to work independently and in cooperation with others on multiple activities with flexibility to manage competing demands and changing priorities.
Excellent communication, interpersonal, and organization skills.
Excellent analytical problem-solving skills.
Must be customer-service oriented and adaptable to ongoing change.
Preferred Technical Skills and Supported Products
Ideal candidates will have experience with some or all of the following:
Process Support
-Follow standard operating procedures (SOPs) for data handling and compliance workflows.
-Assist in updating SOPs and training materials as needed.
Database Maintenance
-Input, update, and maintain records in internal databases (e.g., SQL, Access, Excel-based systems).
-Perform routine data quality checks and resolve discrepancies.
Reporting & Documentation
-Generate basic reports using queries or templates.
-Maintain logs, checklists, and compliance documentation.
Compliance Monitoring
-Assist in tracking and documenting compliance with internal policies and external regulations.
-Support audits by preparing reports and gathering documentation.
Collaboration
-Work closely with internal staff to ensure data accuracy and regulatory alignment.
-Participate in team meetings and contribute to continuous improvement discussions.
-Maintaining OT Cybersecurity best practices and documentation.
Other Skills
-Cybersecurity asset and vendor risk assessments.
-Systems administration of Windows, endpoint protection, and logging.
Licenses and/or Certifications
Security Clearance: Incumbent may be required to satisfy any existing and future District security clearance or background check requirements for access to key NPPD locations and/or supporting sensitive business applications.
Obtain and maintain intermediate to advanced technical certification aligned with key business system platform(s) used at the District (for example, SAP, Microsoft Certifications, and Security related best practices) as applicable.
Essential Duties & Responsibilities
Technical Analyst:
Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices.
Evaluate, create, document, and test complex system-related interfaces and integration.
Maintains efficient and effective management of vendor contract service relationships pertaining to technical services.
Provide 24/7 system support, as needed.
Systems Analyst:
In addition to being proficient in all duties of the Technical Analyst, the Systems Analyst will also be responsible for the following duties:
Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams.
Lead the development and implementation of training and communications plans/materials.
Essential Duties & Responsibilities
Senior Systems Analyst:
In addition to being proficient in all duties of the Technical and Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties:
Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service.
Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives.
Accountable for other duties as assigned.
Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety
Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.
Technical Analyst - Pay Grade - 12 Monthly
Typical Pay Grade Starting Salary Range: $6,288.00 - $7,860.00
Systems Analyst - Pay Grade - 14 Monthly
Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00
Senior Systems Analyst - Pay Grade - 15 Monthly
Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00
Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
Analyst - Prog Support
Level senior support analyst job in Columbus, OH
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyCredit Support Analyst
Level senior support analyst job in Columbus, OH
Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the Commercial Banking Loan Portfolio.
As a Credit Support Analyst within the Commercial Bank team, you will be tasked with assessing compliance with credit agreement terms for a designated portfolio of borrowers. Your role will involve interpreting financial and other covenants included in credit agreements to ascertain whether borrowers are adhering to the terms of the credit agreements or are in default. Your responsibilities will encompass both syndicated loans and bilateral agreements.
Job Responsibilities
Determine whether corporate borrowers have breached covenants, and as a result, have defaulted on the terms of their credit agreements
Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation
Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants within an assigned portfolio of borrowers
Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements
Develop strong knowledge of secured lending products including borrowing base credit facilities
Determine the grid-based performance pricing that applies to borrower so the bank gets adequately compensated for credit risk
Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
Required qualifications, capabilities, and skills
Ability to identify and summarize key points in written reviews of credit-related transactions
Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc..
Strong verbal & written communication to effectively communicate with various stakeholders and across levels
Ability to work independently with minimum supervision including demonstration of good time management
High proficiency in using MS Office tools including MS Excel
Preferred qualifications, capabilities and skills
Bachelor's degree in Business/Accounting preferred
Auto-ApplyAnalyst, EHR Support
Remote level senior support analyst job
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
The Support Analyst provides tier-one and tier-two support to MDVIP-affiliated practices utilizing the athena One Electronic Health Record (EHR) platform. This role ensures timely, accurate resolution of application and workflow-related issues through proactive case management, detailed documentation, and strong collaboration with internal MDVIP teams and external vendors.
The Support Analyst plays a critical role in maintaining system stability, provider satisfaction, and operational efficiency across the EHR landscape. This position requires analytical problem-solving skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, remote environment.
If you're a strategic and results-driven individual with a passion for helping physicians and clinics thrive, we'd love to hear from you!
Key Responsibilities
Provide day-to-day support for physician practices using the athena One EHR system, including troubleshooting access, workflow, and configuration issues, while delivering excellent customer service to ensure a positive user experience for physicians and staff.
Manage and resolve support tickets within established service-level timelines, ensuring accurate documentation and timely follow-up in Salesforce.
Analyze issues to identify trends, root causes, and opportunities for workflow or system improvement.
Collaborate with EHR Trainers, Onboarding Managers, Revenue Cycle, and other internal teams to resolve complex or cross-functional issues.
Assist with user provisioning, system configuration checks, and validation for practices while contributing to knowledge base articles, job aids, and process improvements.
Key Competencies
Provides timely, professional, and solution-oriented support to physicians and staff.
Troubleshot effectively, identifies root causes, and applies sound judgment to resolve EHR issues.
Communicates clearly, concisely, and professionally with both technical and non-technical users.
Demonstrates strong understanding of athena One workflows and system requirements.
Works effectively with internal teams and external partners to ensure seamless case resolution.
Manages workload, meets deadlines, and consistently follows through on commitments.
Minimum Qualifications
Associate degree or equivalent combination of education and experience.
Minimum 2 years of EHR support experience, preferably athena One.
Preferred Qualifications
Experience in healthcare or primary care practice operations.
Understanding of clinical and administrative workflows, billing processes, and data integrity standards.
Why Join MDVIP?
• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors, including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training, and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors, including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
Auto-ApplyCyber Support Analyst
Remote level senior support analyst job
Title: Cyber Support Analyst Security Clearance: Moderate Background Investigation (MBI) Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.
About KACE:
When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation's safety, security, and quality of life. The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it's The KACE Way. KACE employees are; purpose driven, forward focused, open-minded, trustworthy and invested. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
The Cyber Support Analyst provides analytical support to the Postal Inspection Service. The analyst will be embedded with the National Cyber Forensic Training Alliance (NCFTA) providing investigators with analysis of threat actors, criminal techniques, and identification of suspects.
Essential Functions and Responsibilities:
Financial Investigations Research: Perform database checks and query NCFTA Financial Industry partners related to USPIS investigations.
Technical Indicator Research: Utilize NCFTA resources to research suspect IP addresses, email addresses, or nicknames (monikers).
Merchandise Reshipping Support: Research addresses of suspected re-shipper/freight forwarder/work at home mules utilizing NCFTA data resources and partner organizations.
Cyber Intelligence - Black Market Internet Analysis: Analyze case information from investigators and produce an intelligence report containing findings developed by the Cyber and Analytics group's analyst and analysts from NCFTA, which may be used to facilitate the identification, disruption and dismantling, of individuals and organizations using the mail to facilitate black market internet trade.
Case enrichment: Identify trends, patterns, and connections to established cases based on onsite public/private information including consumer complaints, NCFTA partner and analytical intelligence.
Cyber Financial Program (NCFTA Program) Initiatives: Actively engage with and monitor topics discussed within the NCFTA Cyber Financial program (CyFin) to identify valuable information for current cases or something new that could be referred to field investigators to enhance investigations, such as: Common Point of Purchases, Securities Fraud, Business Email Compromise, Synthetic ID Theft/Fraud, Crypto and Digital Currency Payments, Account Abuse, Intrusion, and Money Laundering, Skimming
NCFTA's Internet Fraud Alert (IFA) System: Utilize the IFA system (alerts on compromised domains, emails, payment cards, and reporting of stolen credentials) to identify potential leads for new and ongoing USPIS cases.
Minimum Qualifications & Skills:
Minimum of 5 years of experience in a law enforcement intelligence unit environment.
General knowledge of federal statutes;
Ability to analyze financial information, conduct analysis, conduct research;
Ability to communicate effectively orally and in writing;
Proficiency conducting research on the internet and commercial as well as public databases;
Demonstrated ability to work with minimal direct supervision;
Experience supporting the preparation of a final work product;
Proficient with Microsoft Excel, Access, Word, and SharePoint.
Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements/Background Investigation Requirements:
• Must be a U.S Citizen or Legal Permanent Resident.
• Favorable credit check for all cleared positions
• Successfully passing a background investigation including drug screening.
Physical Requirements/Working Conditions:
• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees. Standing for prolonged and extended periods of time.
• Climbing/Stooping/Kneeling: 0% - 10% of the time.
• Lifting/Pulling/Pushing: 0% - 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time.
This reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
For more information about the company please visit our website at ******************* KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **************************.
Auto-ApplyAnalyst, Application Support, Senior
Remote level senior support analyst job
Come join our amazing team and work remote from home!
Responsible for ensuring the stability, performance, and reliability of key business applications by providing advanced technical and functional support, resolving complex issues, and performing root cause analysis to prevent recurrence. Collaborate with business users, developers, and vendors to maintain seamless system operations, implement process improvements, and optimize workflows. Leads efforts to enhance application monitoring, automation, and efficiency, requiring strong analytical skills, system expertise, and the ability to manage multiple priorities in a dynamic environment. The target pay range for this position is $140,000.00 to $150,000.00.
What you'll do:
Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance.
Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner.
Perform root cause analysis and implement long-term solutions to prevent recurring problems.
Collaborate with business users, developers, infrastructure teams, and vendors to address application-related issues and enhancements.
Monitor application performance, perform regular health checks, and ensure compliance with service-level agreements (SLAs).
Document support procedures, configurations, and troubleshooting steps for knowledge sharing and process consistency.
Participate in application upgrades, patches, testing, and deployment activities.
Identify and drive opportunities for process improvement, automation, and operational efficiency.
Support change management, incident management, and release management activities in alignment with ITIL best practices.
Technical Expertise: Deep understanding of enterprise application architecture, integrations, databases, and APIs.
Analytical Skills: Strong ability to analyze complex issues, identify root causes, and develop effective solutions.
Problem-Solving: Proven capability to troubleshoot application and system performance issues under pressure.
Business Acumen: Understanding of business processes, workflows, and how applications support organizational objectives.
Communication: Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
Collaboration: Strong teamwork and interpersonal skills for working effectively with business users, developers, and vendors.
Process Management: Familiarity with ITIL practices, including incident, problem, and change management.
Project Coordination: Ability to manage multiple priorities, meet deadlines, and contribute to system enhancement projects.
Documentation: Skilled in creating and maintaining detailed technical documentation, knowledge base articles, and operational runbooks.
What you'll need:
Education: Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combination of education and experience may be considered.
Experience: Minimum of 5-7 years of experience in application support, systems analysis, or related IT roles, with at least 2 years in a senior or lead capacity.
Technical Experience: Hands-on experience with enterprise applications, system integrations, SQL or database querying, and incident management tools.
Preferred Experience: Familiarity with ITIL frameworks, cloud platforms (e.g., Azure, AWS), and automation or monitoring tools.
Licenses/Certifications (Preferred): ITIL Foundation, Microsoft Certified: Power Platform or Dynamics 365 Fundamentals, Oracle Certified Professional, or similar relevant certifications.
Our Company:
Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *********************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
California Privacy Notice: *******************************
Notice to all applicants: Carrington does not do interviews or make offers via text or chat
Auto-ApplyReturnable Packaging Support Analyst
Remote level senior support analyst job
Team Global Express is seeking a detail-oriented Returnable Packaging Support Analyst to ensure the accuracy of pallet, cage and equipment movement data across our network. About the Role You'll be responsible for validating daily returnable packaging data in 2IC, supporting monthly reconciliations, identifying anomalies, and helping maintain compliance with all Returnable Packaging processes. You'll work closely with operations teams and customers to resolve aged transfers and ensure accurate equipment tracking.
Key Responsibilities
* Validate daily pallet and cage data and escalate anomalies
* Support monthly pallet reconciliations and reporting
* Monitor equipment hire and equipment movement accuracy
* Communicate with customers on aged transfers/exchange balances
* Partner with sites to ensure compliance with Returnable Packaging processes
About You
* Strong attention to detail and data accuracy
* Clear communicator who can influence stakeholders
* Organised, proactive and capable of meeting deadlines
* Experience in logistics, supply chain, inventory or data-heavy roles is an advantage
Join a team shaping the future of logistics and making a direct impact on operational accuracy across the TGE business.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit ***************************
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
* Competitive salary above industry standards
* Upskilling, training, mentoring and more to support your career development journey
* Fun and practical employee perks and discounts
* Flexible work, including work from home
* Inclusive parental leave policy that supports all parents & carers
* Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
* When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
* During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
* TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
Auto-ApplySystems Support Analyst (Remote - US)
Remote level senior support analyst job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Systems Support Analyst in [United States].
As a Systems Support Analyst, you will play a pivotal role in supporting analytics and reporting functions, ensuring that data-driven insights are accurate, timely, and actionable. You will work closely with both Business Analytics and Data Engineering teams to maintain reporting solutions, troubleshoot issues, and optimize data structures for consistent reporting. The role requires strong analytical skills, SQL expertise, and the ability to manage multiple priorities while ensuring alignment with broader business objectives. You will help translate business needs into technical solutions, participate in release management, and ensure the quality and reliability of data feeds. This position offers a remote work environment and the opportunity to contribute meaningfully to data-driven decision-making across the organization.
Accountabilities
Create, maintain, and optimize reporting dashboards, deliverables, and data structures to support analytics needs.
Collaborate with Business Analytics, Data Engineering, and Product teams to capture, document, and implement requirements.
Monitor data feeds and engage with technical teams to resolve system and data issues.
Lead efforts to develop new data models or optimize existing ones to support business objectives.
Participate in release management, deployments, and tracking project progress.
Ensure adherence to best practices and standards for data management, reporting, and analytics processes.
Requirements
Bachelor's degree in Data Science, Information Science, or related field.
1-3 years of experience with SQL coding, system monitoring, and data feed management.
Advanced skills in SQL, Snowflake, Excel, DBT, GitHub, and data analysis.
Strong presentation and business analysis skills.
Ability to gather end-user requirements and translate them into actionable solutions.
Demonstrated attention to detail, time management, and adaptability in a dynamic environment.
Preferred: Python, JSON, or other programming/coding experience.
Ability to work collaboratively on cross-functional teams and quickly learn new technologies.
Benefits
Competitive salary range: $61,200 - $104,100 (dependent on location, skills, and experience).
Potential eligibility for performance-based bonuses.
Health insurance coverage, including medical, dental, and vision.
Paid holidays and time off (PTO).
Professional development and training opportunities.
Flexible remote work environment.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company that owns the job opening. The final decision and next steps are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplySr Support Services Analyst
Remote level senior support analyst job
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Company Overview:
We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills.
Job Summary
As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency.
Key Responsibilities:
Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues.
Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs.
Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently.
Document all client interactions and solutions in the case tracking system.
Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase.
Mentor and assist junior analysts with inquiries and case resolutions.
Leverage AI tools to enhance support efficiency and effectiveness.
Required Qualifications:
3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions.
Advanced knowledge of accounting principles and practices.
Strong problem-solving and troubleshooting skills.
Excellent communication skills, both written and verbal.
Ability to work effectively in a remote, collaborative team environment.
A proactive and positive attitude, with a willingness to learn and grow within the organization.
Preferred Qualifications:
Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision).
Previous mentoring or leadership experience in a support environment.
Familiarity with AI-driven support tools and technologies.
Why Join Deltek?
At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company.
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Compensation Information
The U.S. salary range for this position is $59000.00 - $65000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
(Remote) Support Analyst
Remote level senior support analyst job
Join a community where people come first. Systems & Software, a division of Harris, is hiring a Support Analyst to join our collaborative, community-driven team. At Harris, you are not just a number: you are part of a culture that values continuous learning, mutual support, and personal growth.
As a Support Analyst, you will play a key role in delivering exceptional customer service. You will engage directly with clients to resolve technical issues, manage support tickets, and identify when to escalate code-related challenges to our development team. Your ability to communicate clearly, manage your time independently, and build trusted relationships will make you a valued part of our client success story.
This is more than just a support role. It is an opportunity to grow within a community that invests in you, values your contributions, and fosters a strong sense of community across all levels. Occasional travel may be required, offering even more opportunities to connect and learn.
If you are passionate about helping others, thrive in a people-first environment, and want to be part of a team that truly supports one another, we invite you to apply.
This role is looking for candidates based in Atlanta, Georgia, with required travel one week per month. Each month requires one week of on-site work in the DeKalb utility area, one week in Atlanta, and the remainder of the month remote from home. Additional travel may include annual group meetings in Vermont.
What your impact will be:
Handle support calls or tickets.
Install and update product line applications, integrated third party applications, and operating system and database applications.
Exercise sound professional judgment in investigating technical problems.
Collect detailed information to categorize requests and establish a method of resolution.
Document all customer communication through tickets.
What we are looking for:
Minimum one year of customer service experience in a technical environment or relevant experience.
Proven problem-solving abilities.
Strong verbal skills and exceptional written communication.
Experience in technical documentation.
Ability to multi-task effectively.
Ability to work independently with minimal supervision.
Provide onsite attention and support for specific clients. Travel and onsite visits are required.
What we can offer:
3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
About Systems and Software:
Since 1973 it has been our unrelenting mission at Systems and Software to provide quality customer information system solutions to municipal and investor-owned utilities. To achieve that mission, we fully understand the importance of a committed, engaged group of developers, implementers, and support staff. Click here (*********************** to learn more about Systems and Software!
#LI-DNI
Auto-ApplySr Lead Patient Support Services Analyst
Remote level senior support analyst job
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the Team
Welcome to Dexcom's Patient Support Services team-where passion, purpose, and innovation come together to improve the lives of people living with diabetes. We're a fast-growing, mission-driven department that plays a vital role in shaping how patients and providers experience Dexcom, from brand choice all the way through ongoing product success. Our team is known for building smart processes, solving complex challenges, and partnering across the organization to elevate every aspect of patient support.
As a Patient Support Services Representative, you'll be at the heart of that mission. This role is a critical professional position responsible for understanding the pharmacy and medical patient and provider journey, and for driving business growth through programs and initiatives that make a real impact. You'll analyze data, gather insights, strengthen processes, and collaborate with cross-functional partners to enhance and amplify Dexcom's support services. You'll also investigate escalations, track KPIs, and communicate results that guide strategic decisions across the organization.
If you're energized by meaningful work, excited to join a collaborative and rapidly expanding team, and motivated by the opportunity to improve patient experiences every single day-this is the place to make your mark.
Where You Come In
You collaborate across teams to compile, enhance, and analyze key metrics that shape the effectiveness of Dexcom's Patient Support Services programs.
You manage case activity and program escalations, tracking issues end-to-end, identifying lessons learned, and driving timely updates and improvements.
You track KPIs and interpret data trends, producing clear dashboards, PowerPoint decks, and reports that inform business reviews and guide decision-making.
You maintain and refine Business Rules, process maps, scripts, and program documentation, ensuring content is accurate, current, and aligned with evolving program needs.
You coordinate updates across tools and technologies-including Tableau, Excel, Smartsheet, Lucidchart, and partner systems-to support reporting, insights, and program operations.
You review escalations, feedback, call recordings, and field reports to identify opportunities for process improvement and enhance patient and provider experience.
What Makes You Successful
You bring strong analytical skills and are confident working with tools like Tableau, Excel, Smartsheet, Lucidchart, and PowerPoint to turn complex data into clear insights.
You have proven experience managing external vendors and cross-functional partners, ensuring alignment, accountability, and smooth execution of program goals.
You are a proactive self-starter who thrives in fast-paced, high-growth environments and can balance multiple initiatives with ease.
You have a talent for identifying process gaps and recommending improvements, using customer feedback, escalations, and data trends to drive continuous enhancement.
Your communication skills allow you to bridge the gap between customer needs and business strategy, making you an effective partner to marketing, sales, operations, and insights teams.
You have a keen eye for detail, enabling you to maintain accurate, up-to-date content across Business Rules, program documentation, dashboards, and training materials.
You bring a collaborative mindset, working seamlessly across internal teams and external partners to advance patient and provider experience initiatives.
Your adaptability and comfort with ambiguity allow you to navigate changing priorities while delivering high-quality work across multiple programs.
What you'll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
5-15%
Education & years of experience requirements:
Typically requires a Bachelor's degree and a minimum of 13+ years of related experience.
At this level a graduate degree may be expected with 6 years of related experience.
Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at ****************************.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at ****************************.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: ***************************************************** Code=MERITAIN_I&brand Code=MERITAINOVER/machine-readable-transparency-in-coverage?reporting EntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:
$135,100.00 - $225,100.00
Auto-ApplyHealthcare Data Support Analyst - Microsoft Excel (Remote)
Remote level senior support analyst job
Healthcare Data Support Analyst - Microsoft Excel
About Us:
Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at ***************
Why S2Tech?:
Stable privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
25+ years providing IT and Business services to private customers and government programs throughout the United States
Expansive client portfolio and active projects - employees benefit from innovative project exposure and in-house skill development training/courses
Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
Offer competitive pay and a range of benefits, including:
Medical / Dental / Vision Insurance - insurance premium assistance provided
Additional Insurance (Life, Disability, etc.)
Paid Time Off
401(k) Retirement Savings Plan & Health Savings Account
Various training courses to promote continuous learning
Corporate Wellness Program
Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals
Job Overview:
S2Tech is seeking a detail-oriented Healthcare Data Support Analyst to support Medicare Part D reporting functions for a large healthcare services client. This role provides hands-on operational support in the end-to-end processing, validation, submission, and reconciliation of Prescription Drug Event (PDE) files to the Centers for Medicare & Medicaid Services (CMS). The analyst will work directly within the PDE production workflow, including processing client data extracts, performing required Excel manipulations, executing secure file transfers (SFTP), submitting files to CMS vendors, and retrieving and organizing CMS response files for internal teams and client consumption. This position also supports narrative preparation and reporting related to PDE submission cycles. This role requires exceptional attention to detail, intermediate Excel skills, basic technical aptitude with SFTP systems, and strong reliability for processing tasks that support regulatory compliance.
Responsibilities:
PDE Cycle Processing
Support the full lifecycle of PDE file submission, including:
Initiate PDE Cycle
Perform required Excel file manipulation and data preparation as part of submission initiation
Compile and validate data extracted from operational databases against CMS file layout requirements
Complete PDE Cycle
Execute Excel transformations and reconciliation activities to support PDE acceptance validation
Track submission statuses and ensure necessary updates are documented for internal teams
Narrative Reporting Support
Assist with preparation of PDE cycle narratives, including:
Summarization of processing activities and results
Formatting documentation
Preparing statistical highlights and validation points
File Submissions & Reporting
Facilitate secure submission of PDE files to CMS vendors via SFTP
Retrieve, download, and organize CMS response files for review and downstream consumption
Deliver P2P (Peer-to-Peer) client reports via SFTP according to established schedules and protocols
Client & Operational Support
Manage CSSC password resets and client SFTP credentials through established security workflows
Maintain accurate operational records and audit documentation related to submissions and file handling
Coordinate with internal processing staff to ensure timely resolution of submission or validation issues
Qualifications:
Technical Skills
Intermediate proficiency in Microsoft Excel, including:
Data formatting and manipulation
Filtering and basic analysis
Template updates and data validation checks
Familiarity with SFTP file transfers, including upload/download workflows
Working knowledge of Microsoft Outlook for communication, scheduling, and task coordination
Ability to navigate operational databases and standardized reporting templates
Competency Requirements
Technological Competence
Effectively utilizes required software, tools, and systems
Demonstrates capability to learn specialized healthcare reporting platforms quickly
Maintains accuracy while working across multiple technical workflows
Reliability
Demonstrated strong attendance and punctuality
Consistently follows through on assigned responsibilities with minimal supervision
Meets deadlines for recurring regulatory processing cycles
Maintains accountability for assigned deliverables
Preferred:
Experience in healthcare operations, Medicare/Medicaid reporting, or claims/PBM data processing
Prior exposure to Medicare Part D, PDE data, or regulatory reporting is a plus but not required
Ability to work with sensitive health data in compliance with HIPAA and data security standards
Strong written communication and documentation skills
S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
Benefit Design and System Support Analyst REMOTE
Remote level senior support analyst job
Benefit Design and System Support Analyst
We wanted a PBM that worked better… so we created one.
Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments.
Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team.
We are currently seeking a Benefit Design and System Support Analyst. This is a remote position.
Role and Responsibilities
The Benefit Design and System Support Analyst provides Liviniti employees and customers with comprehensive knowledge of the claim processing system. This includes answering questions and assisting with problem resolution.
Manages tickets within a ticketing system; troubleshoots and resolves tickets that are placed in the claims processing queues in a timely manner.
Adjudicates information on multiple software platforms.
Enforces procedures that are put in place by the Benefit Design Supervisor, Director of Claims Processing, and other Leadership.
Identifies and corrects Benefit Design errors within the claims processor based on client documentation. This may include performing financial audits on the error(s) found and determining impact for the client and/or Southern Scripts.
Provides and potentially presents audit findings to Account Management and, on occasion, the Leadership team.
Facilitates benefit designs for new clients within the claims processor based off of documentation.
Communicates with the Implementation team to discuss and/or ask questions regarding benefit designs for new clients.
Communicates with the EDI team to discuss and/or ask questions regarding various data files.
Communicates with the Clinical team to discuss and/or ask questions regarding clinical edits that are active for current clients.
Works in conjunction with the Clinical team to input information into the claims processor and makes updates based on extensive testing to ensure the clinical request is to appropriate specifications.
Communicates with the Account Management team to facilitate benefit design updates and obtain appropriate documentation for current clients.
Assists Customer Service Representatives with troubleshooting and resolving issues within our claims processor, when appropriate.
Works in conjunction with an external programming team to analyze and resolve programming error(s) within our claims processor.
Participates in developing additional quality assurance for internal processes.
Plays an active role in evaluating quality standards from an objective point of view and ensuring the proper checks and balances are applied to all parts of the Claims Processing procedures.
Abides by all obligations under HIPAA related to Protected Health Information (PHI).
If a HIPAA violation is discovered, whether individually or by another, reports the violation to the Compliance Officer and/or Human Resources.
Attends, completes, and demonstrates competency in all required HIPAA Training offered by the company.
Flexibility to understand, appreciate and embrace that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
What We Have to Offer
Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially.
Medical, Dental, Vision insurance
Disability and Life insurance
Employee Assistance Program
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested
Required Skills and Competencies
Organization
Time Management
Strong Problem-Solving Skills
Strong communication/collaboration skills
Easily adapt to and learn new technology and skills
Thoroughness
Supervisory Responsibility
This position has no supervisory responsibilities.
Position Type and Expected Hours of Work
This is a full-time salaried position. Days and hours of work are Monday through Friday; 40+ hours a week, with occasional after-hours or weekend duties. Position can be remote or onsite.
Travel
No travel expected for this position.
Qualifications and Education Requirements
Associate or Bachelor's degree preferred.
2 to 3 years' previous experience working in PBM environment, health plan, pharmacy chain, or managed care services organization in a Systems or Plan Design capacity.
Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Outlook
Excellent verbal and written communication skills, establishing rapport and working with others.
Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D
Auto-ApplyGovernment and Education Presale Support Analyst - Cigna Healthcare
Remote level senior support analyst job
The Presale Analyst is an entry level presale position that partners closely with new and existing business sales team members to enable and support the growth of client and consultant relationships. The Presale Analyst will partner with internal matrix partners during the Request for Proposal (RFP) and Request for Information (RFI) process and coordinates and drives activity and communication to ensure alignment with client strategy and Cigna's market message. This position ultimately ensures the final product is high quality, depicts Cigna's value proposition, resonates with Cigna's Government and Education prospects and meets all procurement specifications.
Responsibilities
Project Manager for Government and Education RFPs for Select, Middle Market and National
Manage new business and existing business RFP process end to end for medical, clinical, dental, pharmacy, behavioral, vision, and stop loss RFPs
Manage straightforward, standard RFPs with ease
Thoroughly reviews and analyzes the solicitation and related documents, including identification of missing data and identifying any potential concerns or challenges
Responsible for RFP from initial review and down streaming to final review and submission, follow-up questions, Best and Final Offer, and other RFP-related requests
Ensure Salesforce.com entry and accuracy
Partner with sales and account teams to determine strategy for RFP, ensure strategy is reflected in proposal
Understand and correctly apply all established processes and SOPs, within expected timelines
Lead internal teams to secure any non-standard approvals and include in response
Manage RFP volume efficiently and effectively during peak selling season
Collaborate with Production Team on Hard Copy Proposal Requests
Ownership of coordinating and driving deliverables for assigned RFPs
Coordinate Status Calls with Sales and Matrix Partners
Support sales and account teams for finalist meeting preparation
Strategic Partner - Internal & External
Sales and Account Teams
Manage relationships with aligned sales and account team members
Demonstrate reputation as customer-centric partner among sales partners and key stakeholders, collaborating regularly with matrix partners to achieve objectives and improve business results.
Internal Matrix Partners
Quarterback all internal matrix partners working on RFP, including sales and account teams, underwriting, performance guarantee, PBAB, GeoAccess, RSU, ASU, clinical product, network contracting, implementation, etc.
Engage matrix partners as applicable through process and remain connected and available to them
Manage internal deadlines and address issues as they arise
External Consultants
Respond to consultant emails/requests in timely fashion
Serve as external presence along with sales and account teams during RFP process
Qualifications
BA/BS preferred or 2 years + work experience
Familiarity with Salesforce.com
Excellent interpersonal skills including the ability to work as a member of various teams or to work independently as required
Ability to handle challenges and be assertive, yet professional, in interfacing with internal personnel with respect to acquiring their inputs for the proposal
Willingness to acquire the appropriate skill set to manage complex/high profile RFPs
Willingness to become proficient in G&E market nuances
Strong planning/organizational skills; ability to prioritize multiple projects and activities simultaneously
Ability to work in a deadline driven environment
Strong written and oral communication skills
Strong personal computing skills and proficiency in the Microsoft Office suite of programs
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyCOI Analyst or Senior COI Analyst, Office of Research Support and Compliance
Remote level senior support analyst job
Job Posting Title:
COI Analyst or Senior COI Analyst, Office of Research Support and Compliance
----
Hiring Department:
Office of Research Support and Compliance
----
All Applicants
----
Weekly Scheduled Hours:
40
----
FLSA Status:
To Be Determined at Offer
----
Earliest Start Date:
Ongoing
----
Position Duration:
Expected to Continue
----
Location:
AUSTIN, TX
----
Job Details:
General Notes
The Office of Research Support and Compliance (ORSC) at The University of Texas at Austin functions to ensure that all research conducted at the University is in compliance with applicable laws, regulations, and University policies. The ORSC educates and supports the University research community with regulatory guidance concerning human subjects research (Institutional Review Board), animal research (Institutional Animal Care and Use Committee), use of biohazardous agents and use of recombinant or synthetic nucleic acids (Institutional Biosafety Committee), financial conflict of interest in research (FCOI), and research integrity education.
UT Austin offers a competitive benefits package that includes:
100% employer-paid basic medical coverage
Retirement contributions
Paid vacation and sick time
Paid holidays
Fully remote
Please visit our Human Resources (HR) website to learn more about the total benefits offered.
Purpose
The Office of Research Support and Compliance (ORSC) is seeking either a Conflict of Interest (COI) Analyst or Senior COI Analyst, based on relevant experience, to ensure compliance with federal requirements and institutional policies related to conflict of interest arising from investigators' personal financial interests and involvement in outside professional activities, including domestic and foreign academic and industry relationships. Responsible for facilitating the review of COI Disclosure Profiles submitted by university researchers and providing support for the ORSC's role in Conflict of Commitment, Outside Activities and Foreign Engagement review operations.
Responsibilities
COI Analyst:
Reviews and processes COI Disclosures submitted to the ORSC:
Completes Financial Conflict of Interest (FCOI) reviews for new sponsored projects.
Performs ongoing review of newly- and annually-updated disclosures for Conflicts of Interest related to current awards and projects.
Utilizes available internal and external sources to verify and seek additional information, when appropriate.
Communicates with investigators as necessary for clarification of disclosed information and routes disclosures for ancillary review when necessary (e.g., sponsored projects, department/supervisory, research security, intellectual property).
Assists in drafting and documenting FCOI management plans in cooperation with the Associate Director (Outside Activities) and other team members.
Communicates FCOI management requirements to investigators, supervisors, and other compliance offices (e.g., IRB) as necessary.
Supports activities essential to the processes for obtaining, reviewing, and managing disclosures:
Assists in coordinating annual compliance review processes for investigators with FCOI management plans, including communicating due dates and documenting certification forms.
Communicates promptly and directly with disclosers via email, phone, and/or videoconference to assist them in performing disclosures, clarification responses, annual reviews, management plan review/acceptance, and other COI-related functions in the UT Research Management System.
Distributes FAQs/support materials to address questions about completion of financial and outside activity disclosures and to address common technical issues.
Assists the university community in compliance with UT and funding agency requirements related to their disclosures, and communicates the appropriate information to stakeholders as necessary.
Supports ORSC leadership and office goals by performing other tasks as assigned.
Senior COI Analyst:
In addition to COI Analyst duties, the Senior COI Analyst is responsible for:
Independently drafts and implements baseline FCOI management plans and explains management plan requirements to investigators, supervisors, and other compliance offices (e.g., IRB).
Identifies and addresses FCOI compliance concerns and circumstances that may require management plan modifications as part of annual FCOI compliance reviews.
Provides support for Objectivity in Research Committee activities by gathering information about complex situations prior to monthly meetings and supporting conflicted investigators and their supervisors with implementation of rigorous management plan requirements, as determined by the Committee.
Documents standard operating procedures for FCOI reviews and other internal processes. Evaluates and revises workflow and procedures, as needed, to identify efficiencies and address emerging concerns. Assists in implementing procedures for collaboration across units.
Maintains up-to-date knowledge of regulations and best practices related to conflict of interest, agency disclosure requirements and related topics.
Required Qualifications
COI Analyst:
Bachelor's degree in a relevant field.
At least 3 years of experience in research compliance, research administration, or academic, industry or clinical research.
Senior COI Analyst:
Bachelor's degree in a relevant field.
At least 5 years of experience in research compliance, research administration, or academic, industry or clinical research.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master's degree.
Experience in supporting a compliance program in an academic research setting.
Familiarity with processes and requirements in federally sponsored research.
Understanding of institutional environments related to academic-industry relations.
Experience in reviewing Conflicts of Interest in Research as part of a research compliance program.
Familiarity with electronic compliance management systems, particularly Huron Research Suite.
Salary Range
$67,000 + depending on qualifications
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Required Materials
Please mark "yes" on the application for required materials. Failure to attach all additional materials listed may affect candidates being considered for the position.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
----
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
----
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
----
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
----
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
----
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
----
E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]
----
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Auto-ApplySenior Analyst, Finance Operations- Pricing Support
Level senior support analyst job in Columbus, OH
**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.
Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill.
**_Responsibilities_**
+ Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience
+ Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores
+ Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores
+ Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive
+ Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas
+ Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated
+ Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred
+ Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability
+ Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources
+ Actively engage in updating processes and SOPs
+ Service multiple suppliers and/or processes in a fast paced and highly analytical environment.
+ Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Proficient in Microsoft Office, especially in Excel and Access, preferred
+ Excellent communication and interpersonal skills
+ Sense of urgency, attention to detail and accountability needed
+ Ability to build strong collaborative relationships and communicates effectively
+ Strong organizational skills
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$73,440
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#SP-1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************