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What is a level senior technician and how to become one
A level senior technician is tasked with performing more complex maintenance tasks. He/She ensures that the facilities and machinery work properly to support business functions and avoid operational delays. He/She repairs, installs, and services different mechanical systems and equipment for optimization. His/Her duties include monitoring systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and replacing equipment when necessary. Besides that, he/she ensures compliance with internal guidelines and safety regulations.
The minimum educational requirement for this position is a high school diploma or its equivalent. However, a relevant degree, certification, or license may be required. Applicants must have at least five years of experience in a related field. Core skills include multitasking, problem-solving, and math skills. You must be proficient in Microsoft Office. Level senior technicians earn an average salary of $86,839 per annum or $41.75 per hour. This varies between $68,000 to $110,000.
What general advice would you give to a level senior technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $75,232
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 11.56%
Black or African American 11.61%
Hispanic or Latino 15.87%
Unknown 5.35%
White 55.20%
Genderfemale 18.93%
male 81.07%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Level senior technician career paths
Key steps to become a level senior technician
Explore level senior technician education requirements
Start to develop specific level senior technician skills
Skills Percentages Customer Service 12.07% Technical Support 7.74% Desktop Support 7.52% Troubleshoot 6.53% PC 4.93% Complete relevant level senior technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New level senior technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a level senior technician based on U.S. Bureau of Labor Statistics data and data from real level senior technician resumes.Gain additional level senior technician certifications
More About CertificationsLevel senior technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific level senior technician certification, having one may help you stand out relative to other applicants.
The most common certifications for level senior technicians include Certified Network Computer Technician (CNCT) and Microsoft Certified Desktop Support Technician (MCDST).
Research level senior technician duties and responsibilities
- Manage and support NT network/domain and associate services DNS, and DHCP.
- Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
- Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
- Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
Get level senior technician experience
Generally, it takes 1-2 years to become a level senior technician. The most common roles before becoming a level senior technician include technical support specialist, help desk analyst team lead and computer technician.Prepare your level senior technician resume
When your background is strong enough, you can start writing your level senior technician resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a level senior technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable level senior technician resume templates
Build a professional level senior technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your level senior technician resume.
Apply for level senior technician jobs
Now it's time to start searching for a level senior technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first level senior technician job
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Average level senior technician salary
The average level senior technician salary in the United States is $75,232 per year or $36 per hour. Level senior technician salaries range between $51,000 and $110,000 per year.
What am I worth?
How do level senior technicians rate their job?
Level senior technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
