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Level senior technician vs hardware technician

The differences between level senior technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a level senior technician and a hardware technician. Additionally, a level senior technician has an average salary of $75,232, which is higher than the $47,851 average annual salary of a hardware technician.

The top three skills for a level senior technician include customer service, technical support and desktop support. The most important skills for a hardware technician are customer service, technical support, and network printers.

Level senior technician vs hardware technician overview

Level Senior TechnicianHardware Technician
Yearly salary$75,232$47,851
Hourly rate$36.17$23.01
Growth rate10%10%
Number of jobs75,27985,174
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a level senior technician do?

A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Level senior technician vs hardware technician salary

Level senior technicians and hardware technicians have different pay scales, as shown below.

Level Senior TechnicianHardware Technician
Average salary$75,232$47,851
Salary rangeBetween $51,000 And $110,000Between $32,000 And $71,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyCitiApple
Best paying industryFinanceTechnology

Differences between level senior technician and hardware technician education

There are a few differences between a level senior technician and a hardware technician in terms of educational background:

Level Senior TechnicianHardware Technician
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 40%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Level senior technician vs hardware technician demographics

Here are the differences between level senior technicians' and hardware technicians' demographics:

Level Senior TechnicianHardware Technician
Average age4242
Gender ratioMale, 81.1% Female, 18.9%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between level senior technician and hardware technician duties and responsibilities

Level senior technician example responsibilities.

  • Manage and support NT network/domain and associate services DNS, and DHCP.
  • Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
  • Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
  • Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
  • Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
  • Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Level senior technician vs hardware technician skills

Common level senior technician skills
  • Customer Service, 12%
  • Technical Support, 8%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 5%
  • Mac, 3%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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