Level senior technician vs network support technician

The differences between level senior technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a level senior technician and a network support technician. Additionally, a level senior technician has an average salary of $75,232, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a level senior technician include customer service, technical support and desktop support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Level senior technician vs network support technician overview

	Level Senior Technician	Network Support Technician
Yearly salary	$75,232	$48,622
Hourly rate	$36.17	$23.38
Growth rate	10%	5%
Number of jobs	75,279	120,245
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 50%
Average age	42	43
Years of experience	2	2

What does a level senior technician do?

A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Level senior technician vs network support technician salary

Level senior technicians and network support technicians have different pay scales, as shown below.

	Level Senior Technician	Network Support Technician
Average salary	$75,232	$48,622
Salary range	Between $51,000 And $110,000	Between $38,000 And $61,000
Highest paying City	Mountain View, CA	Troy, NY
Highest paying state	California	Rhode Island
Best paying company	Citi	Microsoft
Best paying industry	Finance	Technology

Differences between level senior technician and network support technician education

There are a few differences between a level senior technician and a network support technician in terms of educational background:

	Level Senior Technician	Network Support Technician
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 50%
Most common major	Computer Science	Computer Science
Most common college	Stanford University	University of Pennsylvania

Level senior technician vs network support technician demographics

Here are the differences between level senior technicians' and network support technicians' demographics:

	Level Senior Technician	Network Support Technician
Average age	42	43
Gender ratio	Male, 81.1% Female, 18.9%	Male, 89.3% Female, 10.7%
Race ratio	Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	11%	9%

Differences between level senior technician and network support technician duties and responsibilities

Level senior technician example responsibilities.

Manage and support NT network/domain and associate services DNS, and DHCP.
Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.

Network support technician example responsibilities.

Assist in managing Nortel CS1000 phone system.
Manage a technician scheduling system base on Linux.
Manage SQL database moves, updates, backups, for end users ,.
Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
Manage all VoIP technology and phone configuration.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.

Level senior technician vs network support technician skills

Common level senior technician skills

Customer Service, 12%
Technical Support, 8%
Desktop Support, 8%
Troubleshoot, 7%
PC, 5%
Mac, 3%

Common network support technician skills

Troubleshoot, 9%
Technical Support, 6%
Customer Service, 6%
Network Support, 6%
Switches, 5%
Desk Support, 4%

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Level Senior Technician
Level Senior Technician vs Network Support Technician

Updated January 8, 2025

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