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The differences between level senior technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a level senior technician and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $75,232 average annual salary of a level senior technician.
The top three skills for a level senior technician include customer service, technical support and desktop support. The most important skills for a technician support team leader are customer service, printers, and desktop support.
| Level Senior Technician | Technician Support Team Leader | |
| Yearly salary | $75,232 | $88,988 |
| Hourly rate | $36.17 | $42.78 |
| Growth rate | 10% | 10% |
| Number of jobs | 75,279 | 142,576 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 56% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
Level senior technicians and technician support team leaders have different pay scales, as shown below.
| Level Senior Technician | Technician Support Team Leader | |
| Average salary | $75,232 | $88,988 |
| Salary range | Between $51,000 And $110,000 | Between $64,000 And $122,000 |
| Highest paying City | Mountain View, CA | San Mateo, CA |
| Highest paying state | California | New York |
| Best paying company | Citi | Chevron |
| Best paying industry | Finance | Technology |
There are a few differences between a level senior technician and a technician support team leader in terms of educational background:
| Level Senior Technician | Technician Support Team Leader | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 56% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between level senior technicians' and technician support team leaders' demographics:
| Level Senior Technician | Technician Support Team Leader | |
| Average age | 42 | 42 |
| Gender ratio | Male, 81.1% Female, 18.9% | Male, 73.9% Female, 26.1% |
| Race ratio | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |