Client Specialist jobs at Levin Furniture - 2965 jobs

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. At Designer Brands, we are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee's unique perspective contributes to our success. Anchored by our core values of "We Love What We Do," "We Own What We Do," "We Do What's Right," and "We Belong," we continuously drive forward together, building a future where everyone can put their best foot forward. The Opportunity Imagine shaping how millions of shoe lovers connect with the brands they love. As a Senior Digital CRM Specialist at Designer Brands, you'll be the architect behind personalized, omnichannel experiences that keep our customers engaged and excited. From email to SMS to push notifications, you'll craft campaigns that don't just inform-they inspire loyalty and drive results. This is your chance to combine creativity, data, and technology to make every interaction meaningful. What You'll Be Doing You'll lead the charge in creating impactful customer communications across multiple digital touchpoints. Here's how you'll make it happen: Email Campaign Management * Plan and execute promotional, transactional, and lifecycle email campaigns. * Partner with ESP and agency teams to build and deploy campaigns. * Maintain campaign calendars to ensure timely, strategic execution. Push & SMS Marketing * Manage and deliver push notifications and SMS campaigns that complement email efforts. * Optimize messaging for mobile engagement and collaborate with agency partners for best-in-class communication. Creative Collaboration * Work closely with creative teams to develop clear, concise briefs for email, SMS, and push notifications. * Ensure all communications are mobile-responsive and aligned with brand guidelines. Audience Segmentation & Personalization * Partner with segmentation teams to target the most responsive audiences for engagement and revenue goals. * Implement personalization strategies that elevate customer experiences. Performance Analysis * Track and analyze campaign metrics like open rates, CTR, conversions, and revenue impact. * Provide actionable insights to continuously improve performance. Compliance & Best Practices * Ensure adherence to CAN-SPAM, SMS regulations, and other compliance standards. * Stay ahead of industry trends and best practices in omnichannel marketing. Automation & Tools * Leverage marketing automation platforms (e.g., Braze, Movable Ink, Attentive) to streamline and enhance campaign delivery. What You'll Need We're looking for someone who thrives in a fast-paced, collaborative environment and brings both technical know-how and creative problem-solving skills. Core Skills * Strong initiative, ownership, and a proactive mindset. * Detail-oriented with exceptional organizational and project management abilities. * Ability to prioritize and manage multiple projects while meeting deadlines. * Excellent verbal and written communication skills for cross-functional collaboration. * Experience with CRM systems and omnichannel marketing automation tools. * Knowledge of deliverability best practices and compliance laws for email, SMS, and push. Qualifications * Experience: * 5+ years in marketing or related business experience. * 3+ years in email marketing execution. * Education: * Bachelor's degree in Marketing. * Preferred: * Retail experience strongly preferred. * Familiarity with Adobe Analytics, MicroStrategy, or similar reporting tools. Perks and Benefits You'll Enjoy! * Your Sole Well-Being: Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings at *********************************** * Stride with Flexibility: We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspired-wherever you do your best work. * Stepping Up Your Career: Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives. * We are Shoe-Obsessed: Because we know a great pair of shoes can change your day, you'll enjoy 30% off at DSW & com, plus discounts across our family of brands.

**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! **That's Nice, But What's the Job?** **Responsibilities of the Job (Or Better Known as, Your Next Destination)** This is not your typical sales role. As a **Customer Experience Guide** , you are at the center of driving dealership success-delivering sales, building relationships, and creating a buying experience customers won't forget. From the first interaction to the final handshake, you'll guide customers through the entire sales process, both in-store and virtually, while maximizing every opportunity to close deals and exceed goals. + **Prospect daily** to build a strong pipeline and drive traffic to the dealership. + **Achieve and exceed sales targets** while delivering an iconic customer experience that keeps buyers coming back. + Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork, and purchase completion. + Confidently **present vehicles, highlight features, and match customers** with the right solution to close the sale. + Collaborate with managers and fellow Guides to deliver top performance and uphold **DT Way Standards** . + Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. + **Engage customers proactively** -make calls, set appointments, and educate buyers to keep the pipeline moving. + Support dealership operations, including **opening and closing responsibilities** . **What's in it for you** + **Base pay plus uncapped, performance-based sales incentives** -the more you sell, the more you earn. + Be part of a **fast-paced, results-driven team** where high performers thrive. + The opportunity to build lasting customer relationships while accelerating your career in sales. **Knowledge, Skills and Abilities (The Good Stuff)** + Professional and persuasive communication skills; must have the **ability to close the sale** and handle customer requests + Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information + Must execute the highest **attention to detail** when assisting with the sale processes + Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes + Must **practice strict discretion** when dealing with sensitive information and account information + Must be comfortable **operating and parking vehicles** on and off the lot + Must be able to **work autonomously** and take ownership on assigned tasks + Must assure the highest level of **customer experience and satisfaction** + **Required at times to work a flexible schedule including mornings, evenings and Saturdays** . **Requirements (a.k.a. What You Need to Get the Job Done)** + High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. + **3+ years of related work experience** such as customer service, sales, or retail industry + **Valid driver's license** and acceptable driving record for the previous 3 years + Must be at least 18 years of age + Ability to pass a drug test and a background check **Physical Demands:** The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a **safety sensitive position.** + Must be able to remain in a stationary position at least 50% of the time. + Frequently move about inside the office to access file cabinets, office machinery, etc. + Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. + Requires visual acuity to operate motor vehicles. + Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. + This position could require moving objects up to 20 pounds. _This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice._ **So What About the Perks? Perks matter** + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Consistent Work Schedule.** We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. + **Teamwork, Makes the Dream Work.** Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. + **World Class Training and Development.** Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Job Description Who are we? Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling 401k Matching Generous Paid Time Off and Holidays PCNA Cares Share Fund - donating to teammates in times of need Why you will make it your career We invest heavily in modernization, operating more efficiently with cutting edge digital technology We value our employee's contributions in a collaborative and inclusive work environment Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger Our Values Delight Customers: Treat our customers the way you'd like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input. Our Businesses Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Customer Service Operations Specialist is a critical individual contributor responsible for improving frontline readiness, driving consistent performance, and optimizing processes that enable the Customer Success teams to deliver exceptional customer experiences. This role requires strong influence across multiple teams without direct authority. This role blends coaching, content development, workflow optimization, and performance improvement, while serving as the strategic liaison between frontline teams and internal partners. The ideal candidate brings expertise in adult learning, process improvement, and cross-functional collaboration. Experience with Agile or Scrum methodologies is highly beneficial, as this role will frequently lead iterative improvement cycles, manage backlogs of enablement needs, and facilitate rapid experimentation in training and operational workflows. Key Responsibilities: Operational Enablement & Content Management Develop, maintain, and refine Customer Success SOPs, workflows, and process documentation. Ensure all content is tailored to frontline needs, easy to understand, and aligned with team workflows. Identify friction points or knowledge gaps affecting day-to-day operations and propose solutions in partnership with supervisors and cross-functional stakeholders. Collaborate with the HR Organizational Development (OD) team to align with content governance standards, instructional design frameworks, and enterprise learning strategy. Monitor team-level KPIs such as handle time, QA scores, accuracy rates, and training effectiveness. Conduct skills gap analysis and develop targeted coaching or micro-learning interventions. Workflow, System & Tool Optimization Analyze operational workflows to identify inefficiencies, bottlenecks, and opportunities for optimization. Recommend process enhancements and productivity tools that improve frontline efficiency and customer outcomes. Partner with IT and internal systems teams to resolve system issues impacting customer-facing teams. Maintain feedback loops to ensure systems and enablement tools evolve with team needs. Frontline Learning, Coaching & Onboarding Own and deliver Customer Success-specific onboarding programs, including individualized learning plans and training roadmaps. Conduct 1:1 and small-group role-specific training for new hires, skill refreshers, and ongoing upskilling initiatives. Provide real-time coaching through QA reviews, call listening, and feedback huddles. Reinforce frontline capabilities including product knowledge, time management, troubleshooting, and customer communication best practices. Frontline Advocate & Cross-Functional Liaison Serve as the communication bridge between Customer Success, Sales, IT, and HR. Provide actionable insights derived from frontline interactions, performance trends, and customer feedback. Influence cross-functional decision-making by representing frontline realities in system design, training initiatives, and process improvements. Skills and Knowledge: Demonstrated ability to coach frontline employees and deliver effective role-specific training. Strong process-development and documentation skills. Experience influencing cross-functional stakeholders without formal authority. Analytical skills with the ability to interpret performance data and translate insights into action. Excellent communication, facilitation, and presentation skills. Minimum Qualifications: 5+ years in enablement, training, customer success, sales support, operations, or related roles. Experience in Agile, Scrum, or similar iterative frameworks. Background in instructional design or adult learning principles. Familiarity with LMS platforms and content governance processes. Experience working with Customer Success tools, CRM or support platforms, and operational workflow systems. Residency Requirements: Must be located in or able to relocate to one of the following states: Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, or Texas. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

About this job: At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, "to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success." Our Client Relationship Associates fulfill our mission by helping our clients through life's biggest moments - from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs. If you have a passion for serving others, building your skillset, and giving every investor the best chance for investment success, join our team of "crew" as a Client Relationship Associate! At Vanguard, we believe in supporting our "crew" personally through all life stages. Total potential compensation for this role is between $74,500 - 77,500 ($52,000 - 55,000 base salary based on licenses held plus up to a one-time $12,500 bonus and eligible partnership and promotional bonuses) within your first year upon obtaining the required licensing and achieving performance standards. Responsibilities: We are here to simplify the world of investing, meet our clients where they are, and ensure they feel supported when they call in to Vanguard. As a Client Relationship Associate, you will: * Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues. * Lead with empathy and a problem-solving mindset to help uncover client needs and provide timely and accurate solutions to clients. * Collaborate with internal departments through various strategic initiatives to continuously improve the client and "crew" experience. What it takes: You don't have to be a financial expert to be an advocate for our clients! We welcome, and encourage, individuals from all backgrounds and experiences -- the most important things you need are a passion for serving others and a thirst for knowledge. We have seen most success from individuals with: * Strong interpersonal and client relationship management (CRM) skills to engage with our clients and our "crew." * Customer-facing and/or in-bound phone experience. * A learner's mindset and an appetite for financial acumen. * Undergraduate degree or equivalent combination of experience, preferred. * This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties. How we will help: Choosing the next step in your career path can be a difficult decision - we are here to support you to ensure you thrive professionally from the moment you join. Our training, development, culture, and benefits are designed with "crew" in mind. We will provide you with: * Fully paid training, coaching, and continuous support needed to pass the SIE and FINRA Series 7 & 63 * Access to learning and development resources to equip, and empower, you with the skillset to continuously improve and problem solve in collaboration with your peers and business partners * Hands-on coaching by purpose-driven leaders to help you excel in your current role, and prepare you for the next * Acumen building on our products and services to equip you with the expertise necessary to have meaningful conversations with our clients Special Factors: Please note new hires may need to be full jurisdiction registered in all US states and territories. Vanguard is not offering visa sponsorship for this position. About Vanguard We are Vanguard. Together, we're changing the way the world invests. Because when you invest with courage, when you invest with clarity, and when you invest with care, you have the chance to get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you. We want to make success accessible to everyone. This is our opportunity. Let's make it count. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

ABOUT THE GROUP From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea. Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day. JOB OVERVIEW At Lavazza North America, the Customer Service Specialist-Food Service specifically supports the Food Service division within the Away from Home sales channel. This department strives to deliver a best-in-class customer experience through leading critical customer facing functions such as customer service, logistics, distribution, and transportation. This role will focus on handling the daily operations of our direct route to market business and will be responsible for the order to cash process. We strive for not only quality coffee, but quality service and the goal of this role is to ensure that both are top priority within the organization. Location: West Chester, PA #LI-ID JOB RESPONSIBILITIES Be the primary contact by phone or email for customers, providing knowledgeable answers to inquiries regarding Lavazza Group products and brand (Lavazza, Flavia, Kicking Horse Coffee). Manage the order processing, fulfilment, and delivery for direct route to market customers. Reply to customer interactions with a sense of urgency addressing and resolving any order related questions or concerns, including fulfilment, delivery, product questions, etc. Work alongside Sales, Marketing, and Logistics team to plan and execute new projects. Work with Sales, Marketing and Operations Team to ensure customer satisfaction. Act as main point of contact, managing all communication with direct route to market Food Service accounts. Support the Customer Service Lead for the direct Route to Market/ Food Service channel as needed. PROFESSIONAL QUALIFICATIONS Bachelor's degree preferably in Business Management, Marketing, or related field. 2+ years' experience in customer service; preferably for a CPG company, required. Experience working in a customer facing role, utlizing numurous forms of communication. Proficient in Microsoft Office Suite. SAP or similar software experience a plus. Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising program. Need to solve analytical issues, research products, solve delivery problems, and quickly learn our proprietary systems for managing customers, orders and fulfilment. Adaptability / flexibility - Working constructively under pressure, stays focused and maintains quality when handling multiple tasks at the same time. Exceptional communication skills with customers and team members; friendly and pleasant demeanor over email and phone. Smart working- able to work from home up to 2 days weekly. Able to work the hours of 10:00AM - 6:00PM EST. Minimal Travel required, less than 10% annually. BENEFITS/PERKS Competitive Medical, Vision, Dental Benefits 401K Package Employee Assistance Program Hybrid Work Schedule Ability to be barista certified Tuition Reimbursement Performance Development Plans Employee Discounts Summer Friday's (Memorial Day Weekend - Labor Day Weekend) Flexible business casual dress code - jean friendly! Free coffee, anytime! Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionSalary: $18-$20 Client Relations Representative Level I (CRRI) Pay: Starting at $18.00/hour, with performance-based increases at 90 days and 6 months Schedule: Monday Friday, 8:45 AM 5:15 PM Job Type: Full-time About Cutter LLC At Cutter LLC, were redefining how businesses manage credit card processing. With 20 years of success across the U.S., Canada, and Europe, we specialize in residual revenue acquisition and merchant support. Our team thrives in a fast-paced, collaborative environment where innovation and career growth are front and center. Why Youll Love Working Here Career Growth: Clear paths for advancement Supportive Team: Collaborative, inclusive environment Stability: Proven track record of consistent growth Benefits Include: 100% employer-paid health insurance 401(k) with company match Paid time off & parental leave Hybrid work flexibility What Youll Do As a Client Relations Representative, youll serve as the frontline support for our merchant clientsproviding solutions while also coordinating, tracking, and ensuring timely resolution of open issues. This role blends customer support with light project management responsibilities to keep cases moving and merchants informed. Serve as the primary point of contact for client inquiries via phone and email Track, manage, and follow up on open merchant cases to ensure timely resolution Coordinate with internal/external teams (Tech Support, Billing, Risk, etc.) to move issues forward Monitor progress on outstanding tasks and update clients proactively Maintain accurate case notes, timelines, and documentation Prioritize and manage multiple merchant requests simultaneously Stay up to date on product changes, policies, and system updates Identify recurring issues and collaborate with the team to improve processes and client experience What Were Looking For Skills Excellent written and verbal communication Strong organization and timemanagement skills Ability to manage multiple tasks and deadlines Detailoriented approach to tracking and documentation Problem-solving and critical-thinking abilities Comfortable using Microsoft Excel (formulas, navigation) Experience Customer service experience is a plus Familiarity with case management, ticketing systems, or workflow tracking is helpful (not required) Team-oriented mindset and willingness to learn Other Requirements College degree preferred (not required) Must be able to relocate to Wyomissing, PA before starting What Youll Gain Competitive pay with scheduled increases A supportive team that values your growth Experience in a dynamic role that blends customer interaction with project coordination The opportunity to make a real impact on businesses worldwide Ready to Apply? If youre passionate about helping others, enjoy keeping things organized, and want to grow with a company that invests in its people, apply today and start your journey with Cutter LLC!

Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with amazing benefits and the best coworkers in Indiana, apply today! Check us out! We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash (click the link to read the news!) The Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash's key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. This position is a fast-paced, high volume role that offers an outstanding opportunity to gain entry into the Crew Carwash Operations team. This person will maintain a positive attitude while fielding in bound calls, handling any issues related to customer service and support overall account maintenance. Primary Responsibilities The following responsibilities outline critical aspects of the Customer Support Specialist. Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external) Research and resolve customer issues and follow up when necessary and appropriate Fulfill requests for information and maintain account changes Process customer comments and feedback Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director Perform data entry and database maintenance functions Set-up and administration of Crew's Fleet Program Administration of Crew's Fundraising Program Handle phone and email inquiries Process incoming applications & qualify organizations non-profit status Preparing fundraiser contract & ordering of fundraiser tickets Prepare online fundraisers & request check for proceeds earned Process and ship Book & Gift Card orders placed on website daily Help with Front Desk/Receptionist coverage Greet guests & answering main phone line Sort mail, process Corporate & Phone Book/Ticket orders What do we need from you? Proficient use of Microsoft Office products (particularly Excel) Outstanding communication skills Strong desire to give exemplary service to Crew's internal & external customer What Can We Offer You? (get ready because it is a lot!) · · Group health, dental and vision plan · Education assistance (up to $3,500/year) - Good for undergraduate or graduate study · Student Loan Payback Program (Up to $1,200/year) · 401(k) with company match · PTO - Paid time off plan + 6 paid holidays/year · Very structured, formal training at all levels · A uniquely fun and rewarding work environment. · Fun & healthy culture · FREE carwashes, naturally · Fantastic Tuition Reimbursement and Student Loan Pay Off Program · Competitive compensation based on experience · Incredible training · Growth potential · Employee recognition and appreciation events A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and team members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a career. Our recruiting team is ready to share the Crew Culture with you!

**What's Under the Hood** DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! **That's Nice, But What's the Job?** Pay: $55,000 / year + sales incentives This is not your typical sales role. As a **Customer Sales Guide** , you are at the center of driving dealership success-delivering sales, building relationships, and creating a buying experience customers won't forget. From the first interaction to the final handshake, you'll guide customers through the entire sales process in-store, while maximizing every opportunity to close deals and exceed goals. + **Achieve sales targets** while delivering an iconic customer experience that keeps buyers coming back. + Take ownership of the **entire sales cycle** -from lead follow-up and engagement to test drives, paperwork, and purchase completion. + Confidently **present vehicles, highlight features, and match customers** with the right solution to close the sale. + Collaborate with managers and fellow Guides to deliver top performance and uphold **DT Way Standards** . + Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. + **Engage customers proactively** -make calls, set appointments, and educate buyers to keep the pipeline moving. + Support dealership operations, including **opening and closing responsibilities** . **What's in it for you** + **Base pay plus uncapped, performance-based sales incentives** -the more you sell, the more you earn. + Be part of a **fast-paced, results-driven team** where high performers thrive. + The opportunity to build lasting customer relationships while accelerating your career in sales. **Knowledge, Skills and Abilities (The Good Stuff)** + Professional and persuasive communication skills; must have the **ability to close the sale** and handle customer requests + Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information + Must execute the highest **attention to detail** when assisting with the sale processes + Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes + Must **practice strict discretion** when dealing with sensitive information and account information + Must be comfortable **operating and parking vehicles** on and off the lot + Must be able to **work autonomously** and take ownership on assigned tasks + Must assure the highest level of **customer experience and satisfaction** + **Required at times to work a flexible schedule including mornings, evenings and Saturdays** . **Requirements (a.k.a. What You Need to Get the Job Done)** + High School Diploma or GED required; Associates or bachelors preferred. + **3+ years of related work experience** such as customer service, sales, or retail industry + **Valid driver's license** and acceptable driving record for the previous 3 years + Must be at least 18 years of age + Ability to pass a drug test and a background check **Physical Demands:** The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a **safety sensitive position.** + _This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice._ **So What About the Perks? Perks matter** + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. + **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. + **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! + **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters! + **Consistent Work Schedule.** We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. + **Teamwork, Makes the Dream Work.** Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. + **World Class Training and Development.** Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. + **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! **Anything Else? Absolutely.** DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Provide continuous service to the clients, customers, and personnel of Affinity Group. Utilizes technology to place orders, maintain systems/financials, file documents and communicate information. Act as a resource to support the advancement of sales efforts while contributing to business development. Position also includes some inside sales and suggestive selling. This is a hybrid role. Office is located in Pittsburgh. Essential Functions: Represent Affinity in an ethical and professional manner. Provide favorable, continuous customer service. Answer all questions and requests by using the tools provided. Follow through from start to finish on all questions and requests. Support all sales efforts set forth by the management staff, clients, and customers Support the Account Managers/Business Managers and in any way necessary to keep an open line of communication between the clients and customers Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions. Cross-reference invoices with orders to be sure they are correct. Take the necessary steps to reconcile if there is a problem with invoicing. Assist clients with deductions. Update Foodmark with precise information Answer phones, direct messages, monitor faxes. Maintain necessary mailings: ads, flyers, point of sale, etc. Order, monitor, pack and unpack samples. Maintain weekly communication with the buyers at assigned distributors. Report information regarding customers and market to the buyers at your assigned distributors Communicate all markets/customer information (includes market pricing) to Affinity Filing- electronic and hard copies Maintain and organize all information necessary to reconcile all commissions. Assist Controller with information and paperwork necessary to reconcile commissions, accounts receivables, or any other aspect of Affinity financials. Communicate all appropriate information to Management, Account Managers, Account Executives, and Co-workers. Utilize all training tools to become more product knowledgeable. Assist Account Managers on any issues that interfere with the placement or shipment of orders. i.e. credit referrals, credit holds, late trucks or “no-show” trucks, expedites, etc. Respond in a timely manner to any request for information from management, clients and/or customers. Follow instructions provided by each individual client to ensure the best scenario. Keep market knowledgeable by listening and learning from clients, distributors, and customers. Follow through on important issues and orders to make sure the outcome is what you expected Other duties as assigned and requested. Education and Experience: Previous customer service experience is a plus Experience in the retail or food service area is extremely advantageous Knowledge, Skills and Abilities: Flexible and able to manage adversity and change. Microsoft office suite experience with emphasis on Word, Excel, PowerPoint, and Outlook Strong communication, influence, and problem-solving skills Basic Technology skills communicating through email, phone, and text messaging Self-starter with entrepreneurial spirit and committed to being the best. Physical Requirements / Working Conditions Ability to lift 30lbs with or without help Inspection and moving of product in freezer and storage areas Normal office environment, desk position Compensation: $21-$24 per hour, fulltime The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Who are we? Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling 401k Matching Generous Paid Time Off and Holidays PCNA Cares Share Fund - donating to teammates in times of need Why you will make it your career We invest heavily in modernization, operating more efficiently with cutting edge digital technology We value our employee's contributions in a collaborative and inclusive work environment Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger Our Values Delight Customers: Treat our customers the way you'd like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input. Our Businesses Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Customer Service Operations Specialist is a critical individual contributor responsible for improving frontline readiness, driving consistent performance, and optimizing processes that enable the Customer Success teams to deliver exceptional customer experiences. This role requires strong influence across multiple teams without direct authority. This role blends coaching, content development, workflow optimization, and performance improvement, while serving as the strategic liaison between frontline teams and internal partners. The ideal candidate brings expertise in adult learning, process improvement, and cross-functional collaboration. Experience with Agile or Scrum methodologies is highly beneficial, as this role will frequently lead iterative improvement cycles, manage backlogs of enablement needs, and facilitate rapid experimentation in training and operational workflows. Key Responsibilities: Operational Enablement & Content Management Develop, maintain, and refine Customer Success SOPs, workflows, and process documentation. Ensure all content is tailored to frontline needs, easy to understand, and aligned with team workflows. Identify friction points or knowledge gaps affecting day-to-day operations and propose solutions in partnership with supervisors and cross-functional stakeholders. Collaborate with the HR Organizational Development (OD) team to align with content governance standards, instructional design frameworks, and enterprise learning strategy. Monitor team-level KPIs such as handle time, QA scores, accuracy rates, and training effectiveness. Conduct skills gap analysis and develop targeted coaching or micro-learning interventions. Workflow, System & Tool Optimization Analyze operational workflows to identify inefficiencies, bottlenecks, and opportunities for optimization. Recommend process enhancements and productivity tools that improve frontline efficiency and customer outcomes. Partner with IT and internal systems teams to resolve system issues impacting customer-facing teams. Maintain feedback loops to ensure systems and enablement tools evolve with team needs. Frontline Learning, Coaching & Onboarding Own and deliver Customer Success-specific onboarding programs, including individualized learning plans and training roadmaps. Conduct 1:1 and small-group role-specific training for new hires, skill refreshers, and ongoing upskilling initiatives. Provide real-time coaching through QA reviews, call listening, and feedback huddles. Reinforce frontline capabilities including product knowledge, time management, troubleshooting, and customer communication best practices. Frontline Advocate & Cross-Functional Liaison Serve as the communication bridge between Customer Success, Sales, IT, and HR. Provide actionable insights derived from frontline interactions, performance trends, and customer feedback. Influence cross-functional decision-making by representing frontline realities in system design, training initiatives, and process improvements. Skills and Knowledge: Demonstrated ability to coach frontline employees and deliver effective role-specific training. Strong process-development and documentation skills. Experience influencing cross-functional stakeholders without formal authority. Analytical skills with the ability to interpret performance data and translate insights into action. Excellent communication, facilitation, and presentation skills. Minimum Qualifications: 5+ years in enablement, training, customer success, sales support, operations, or related roles. Experience in Agile, Scrum, or similar iterative frameworks. Background in instructional design or adult learning principles. Familiarity with LMS platforms and content governance processes. Experience working with Customer Success tools, CRM or support platforms, and operational workflow systems. Residency Requirements: Must be located in or able to relocate to one of the following states: Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, or Texas. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

About the role We are hiring a Customer Service Specialist to act as the primary point of contact for customer and prospect inquiries. This role involves answering questions, troubleshooting technical problems, and resolving complex issues related to our products and services. You will train and collaborate across all departments to offer end-to-end support (order to fulfillment). The majority of interactions are over the phone. We need a strong problem-solver who can make empowered decisions in a fast-paced environment. What you'll do · Consult with customers by taking inbound sales calls and using our online Live Chat platform. · Answer diverse customer questions related to products, pricing, availability, order status, and credit terms. · Solve problems actively, recommending solutions that benefit both the customer and the organization. · Maintain accurate records of all customer interactions and transactions. · Adhere to communication guidelines, company policies, and established procedures. · Meet individual and team performance goals. · Collaborate effectively with sales teams, internal experts, and other staff to build strong customer relationships. · Develop in-depth technical knowledge of products to align solutions with customer needs. · Generate new sales opportunities through outbound calling and cross-selling efforts. · Process purchase orders accurately, including confirming details, pricing, and material allocations. · Understand basic freight and logistics requirements. · Manage accounts receivable tasks, such as resolving invoice discrepancies and collecting outstanding balances. · Coordinate custom projects for customers (e.g., windscreens, stencils, wall padding). · Familiarize yourself with the entire Sports Turf business operation. Qualifications · Education: High School diploma or equivalent required; post-secondary education preferred. · Experience: Minimum of one year of customer service experience in a fast-paced environment; experience within a manufacturing setting is highly preferred. · Technical Skills: Proficiency in MS Office Suite and the ability to quickly master CRM platforms and proprietary business software. · Industry Knowledge: Logistics, RMAs, and freight claims is a significant plus. · Communication: Exemplary verbal and written communication skills with a focus on active listening and empathy. · Operational Excellence: Strong organizational and prioritization skills with a proven ability to manage high call volumes. · Problem Solving: A proactive approach to troubleshooting and performing basic technical support for small machinery. · Soft Skills: A positive, collaborative mindset with a commitment to maintaining professional relationships across all departments. · Reliability: Consistent attendance and punctuality are essential for success in this role. · Growth Mindset: A willingness to engage in continuous learning and professional development. We offer competitive pay, a comprehensive health insurance package, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, 401(k) Plan w/ Company Contributions and Earned Bonus.

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) This is not your typical sales role. As a Customer Experience Guide, you are at the center of driving dealership success-delivering sales, building relationships, and creating a buying experience customers won't forget. From the first interaction to the final handshake, you'll guide customers through the entire sales process, both in-store and virtually, while maximizing every opportunity to close deals and exceed goals. Prospect daily to build a strong pipeline and drive traffic to the dealership. Achieve and exceed sales targets while delivering an iconic customer experience that keeps buyers coming back. Take ownership of the entire sales cycle-from lead follow-up and virtual engagement to test drives, paperwork, and purchase completion. Confidently present vehicles, highlight features, and match customers with the right solution to close the sale. Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards. Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. Engage customers proactively-make calls, set appointments, and educate buyers to keep the pipeline moving. Support dealership operations, including opening and closing responsibilities. What's in it for you Base pay plus uncapped, performance-based sales incentives-the more you sell, the more you earn. Be part of a fast-paced, results-driven team where high performers thrive. The opportunity to build lasting customer relationships while accelerating your career in sales. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to close the sale and handle customer requests Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information Must execute the highest attention to detail when assisting with the sale processes Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes Must practice strict discretion when dealing with sensitive information and account information Must be comfortable operating and parking vehicles on and off the lot Must be able to work autonomously and take ownership on assigned tasks Must assure the highest level of customer experience and satisfaction Required at times to work a flexible schedule including mornings, evenings and Saturdays. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. 3+ years of related work experience such as customer service, sales, or retail industry Valid driver's license and acceptable driving record for the previous 3 years Must be at least 18 years of age Ability to pass a drug test and a background check Physical Demands: The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. Must be able to remain in a stationary position at least 50% of the time. Frequently move about inside the office to access file cabinets, office machinery, etc. Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Requires visual acuity to operate motor vehicles. Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. This position could require moving objects up to 20 pounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Requirements High School diploma or equivalent Valid driver license in the state that you will work and a good driving record Great attitude with high-energy personality Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment Outstanding communication skills in both verbal and written. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts, and service, vacation and additional paid time off programs, Comprehensive employee recognition programs. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.

Join our Ricart Buick GMC Chevrolet team in North Columbus. We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry! As a leading dealership in the Columbus area, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We're seeking a motivated and enthusiastic Automotive Sales and Service BDC Representative to join our dynamic team and help drive our business forward. Job Description: As an Automotive BDC Representative, you will play a critical role in our Business Development Center (BDC) by generating leads, nurturing relationships, and ensuring exceptional customer experiences. You'll be our customers' first point of contact, so strong communication skills and a passion for the automotive industry are essential. Key Responsibilities: Lead Generation: Reach out to potential customers through inbound and outbound calls, emails, and other communication channels to generate sales and service leads. Customer Follow-Up: Follow up with customers who have expressed interest in purchasing a vehicle or scheduling service, ensuring timely and effective responses. Appointment Scheduling: Schedule appointments for test drives, service visits, and sales consultations, optimizing the calendar to maximize opportunities. Customer Interaction: Provide exceptional customer service by answering questions, addressing concerns, and offering information about our products and services. CRM Management: Utilize our Customer Relationship Management (CRM) system to track interactions, manage leads, and maintain accurate records. Collaboration: Work closely with the sales and service teams to ensure a seamless customer experience and support dealership goals. Reporting: Monitor and report on performance metrics, including lead conversion rates and appointment setting, to drive continuous improvement. Qualifications: Experience: Experience in automotive sales, service, or a related customer service role is preferred. Communication Skills: Excellent verbal and written communication skills with the ability to engage and build customer relationships. Technical Proficiency: Comfortable using CRM software and other office tools; tech-savvy with the ability to learn new systems quickly. Customer-focused: Strong commitment to delivering outstanding customer service and a passion for exceeding customer expectations. Organizational Skills: Ability to efficiently manage multiple tasks and priorities, with strong attention to detail. Team Player: Collaborative mindset with the ability to work effectively within a team environment. Ricart Automotive is an Equal Opportunity Employer.

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a BDC Representative. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer! Who We Are At White Family Dealerships, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White Cars is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Paid Training Ongoing Professional Development Employee Discounts Closed on Sundays Saturday Lunches Provided Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Answer customer calls and establish follows-up with sales appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Present initial financing options based on customer needs. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management. Utilize CRM tracking system daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver's license Willing to submit to a pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire BDC/Internet Sales Representatives. - The perfect candidate for this position will: Have at least a few years of BDC/Internet Sales Representative experience Answer incoming sales calls and set appointments consistent with company guidelines. Answer incoming internet sales leads in a professional and courteous manner consistent with company standards. You will Need to be dressed professionally And You Must be Organized and have the ability to communicate effectively with both co-workers and customers This Dealership is willing to: Pay you an above average salary based on industry standards Offer you a full benefits package Paid Vacation and Paid Time Off Employee Discounts on both auto repairs and parts They offer Growth and advancement opportunities Along with Long term Job Security Skills:Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative, Automotive internet representative, Automotive dealership BDC representative, Automotive dealership internet representative, internet sales representative, BDC sales representative, appointment setting, lead generating, internet leads, appointment setting, automotive appointment setting, sales appointment, service appointment, customer service agent, customer service representative,customer service, CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

About Us Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business over 90 years. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Vacation Holiday Pay In House Training Responsibilities Answer customer calls and establish follows-up with sales or service appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management. Utilize CRM tracking system and other programs daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Indiana Box currently has an exciting opportunity available for a Design Representative in Greenfield, IN. As a Design Representative, you will be responsible for creating designs to meet customer needs and final masters for production. At Indiana Box, we are committed to our employees. We strive to foster a culture built on growth, values, and teamwork. Your hard work and dedication pays off. At Indiana Box we pride ourselves on leading our industry in both employee and customer experience. Our culture and values are the core of our continued success. We strive to always exceed expectations and continuously improve to meet all commitments. We strive to grow our business with the same integrity and ingenuity we use to deliver our products, with sustainability and sales lift for our clients. We continually seek the best people combined with the most innovative software, machinery, and technology the industry has to offer. Indiana Box's mission is to provide value-added solutions to the most demanding customers. Indiana Box requires the following skills and abilities: High school graduate or equivalent with related college education or heavy college course work in the field of computers, CAD/drafting or applicable work experience. May be required to maintain a current Forklift Operator License Preferred that employees have prior work experience in the corrugated industry or other 4-5 years' work experience and knowledge of corrugated production and converting machinery Ability to calculate figures and amounts such as percentages, measurement, volume, and rate; ability to apply concepts of algebra and geometry; ability to read a tape measure with speed and accuracy Excellent communication skills with customers and employees; ability to lead meetings competently and respond to questions. Ability to read and interpret documents, such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports, emails, and correspondence clearly and effectively. Ability to apply proper understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists. Organization, multitasking, and time management skills Quality Standards and their importance Teaching skills Leadership ability Professional Appearance and confidence to support role as manager representative. As a Design Representative at Indiana Box you will: Create designs based on customer needs and production capabilities. Improve career skills by enrolling in seminars, technical courses and related college courses. Regular and predictable attendance Create samples of designs and coordinate customer approval Knowledge of various production equipment limitations Work with sales group in coordinating and determining feasibility for new projects. Create final, accurate, thorough masters for tooling layout and production departments. Coordinate new item approval with design, spec, and tooling and production departments. Knowledge of and comfort using Windows, MS Office, and CAD software Accompany sales representative on occasion to present ideas for new projects. Implement, maintain and support all company policies and procedures, including safety programs and good housekeeping. Knowledge of FOCUS software Working knowledge of general computer operations, can help troubleshoot. Knowledge of available converting board and material characteristics Ability to use UPS WorldShip software. Knowledge of how costing/routing/efficiencies can have an effect on approved final designs. Ability to work overtime as the job requires. Additional duties as assigned. As an industry leader Indiana Box offers: 52 weeks per year of job stability and opportunities for growth and career development! Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!). Paid holidays, overtime pay, and vacation time! Unlimited opportunities for growth, training, and career advancement! A respectful, empowering, team-oriented and employee-friendly environment! Indiana Box truly values our employees as our greatest asset, and we strive to support both you and your family at work and in life. If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team! All job offers are contingent upon a pre-employment drug test, and background check.