Lexitas, a rapidly growing legal services company, is seeking a Direct Hire Legal Recruiter to join our Legal Talent Outsourcing Division. Through this division, Lexitas provides Interim Legal Staffing, Direct Hire Placements, Commercial Contracts Outsourcing and Document Review services to our law firm and corporate legal department clients. This is a remote position.
The Direct Hire Legal Recruiter will run a full desk and be responsible for business development, as well as placement of attorneys and paralegals into permanent positions with law firms and in-house legal departments.
This is an ideal position for an experienced legal recruiter or practicing attorney who is driven and enjoys connecting with people and walking both clients and candidates through the hiring process.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Developing and managing client relationships.
Advising and consulting with clients on hiring practices.
Recruiting attorneys and paralegals for direct hire positions.
Networking with attorneys and legal professionals.
Developing and maintaining client and candidate information in the applicant and client tracking databases.
Compliance with recruitment and employment laws.
Meet or exceed assigned targets and sales and recruiting metrics, as assigned by the manager.
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Results-oriented, high-energy individual with a high level of integrity.
A drive for excellence with a service and growth mindset.
A desire to continuously hone legal recruitment and business skills.
Strong professional and interpersonal skills.
Excellent verbal and written communication skills.
Ability to set and achieve Daily/Weekly/Monthly Goals.
Ability to work independently with minimal direction.
Ability to work evening and/or weekend hours when clients have deadline driven positions.
Must show high attention to detail, good judgment, and possess excellent organizational and time management skills.
EDUCATION / EXPERIENCE
BA/BS preferred, and JD, a plus.
3+ years of sales and recruiting experience.
Proficient in using recruitment internet search tools, social media, applicant tracking system(s), database programs and job boards.
Legal recruiting and sales experience and demonstrable knowledge of the legal industry is preferred.
SUPERVISORY RESPONSIBILITIES:
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
License to practice law, a plus
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Travel is generally local during the business day but may include out of town travel; Total travel is expected to be less than 10%.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$39k-59k yearly est. Auto-Apply 60d+ ago
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Service of Process Representative
Lexitas 4.0
Lexitas job in Austin, TX
The Service of Process Representative is responsible for processing Correspondence and legal documents sent from nationwide receiving offices. Processing these documents requires attention to detail and familiarity with legal terminology and documentation. This position is also responsible for the receipt and processing of mailed Correspondence and packages. This position is also responsible for the confirmation of delivery of processed legal documents to our clients. Interaction via phone and email with receiving offices, clients, law firms, governmental agencies (including law enforcement), and 3rd party delivery services is expected. This position operates on a strict time-table and can be considered both high volume and time sensitive.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Discern which documents received by our company and/or receiving offices are to be considered proper, legal Service
of Process (SOP) based on state statutes and industry standards.
• Process all SOP documents using our proprietary website/software, providing delivery instructions to our receiving
offices, and forwarding scanned copies and/or originals to our clients.
• Track and ensure delivery of all SOP documents to clients through email, phone, and/or Federal Express tracking.
• Regularly communicate with receiving offices concerning SOP documents and/or Correspondence.
• Reject and return legal documents and/or Correspondence when appropriate.
• Answer client queries regarding SOP, Correspondence, and the account tools that interact with those documents.
• Receive and then sort all documents and packages mailed to our office(s).
• Deliver evidence received to the appropriate department and/or individual.
• Scan, upload, and process any and all state, federal, and otherwise legal Correspondence received on behalf of our
clients.
• Maintain consistent attendance and punctuality and a professional demeanor and appearance.
• Update and edit client accounts when necessary.
• Create and maintain reference charts for tracking SOP issues.
• Develop, maintain and update knowledge about the department, services, company and industry as a whole.
• Contact issuing attorneys, government agencies, process servers, and/or courts to resolve issues regarding our clients
and SOP matters.
• Assist other sections of the Registered Agent Department as necessary, including basic cross-training.
• Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
• Must be very detail oriented with strong organizational skills.
• Ability to carefully read and interpret state and legal documents.
• Must be computer literate; intermediate level skills with the MS Office Suite and Adobe Acrobat are required.
• Ability to work in a time-sensitive environment with a large workflow.
• Ability to work both independently and in a team environment. Assisting coworkers by sharing information and
knowledge
• Ability to be self-directed and work efficiently with minimal supervision.
• Ability to be creative in identifying ways of increasing efficiency and simplifying processes.
• Effective communication (verbal and written) and relationship-building skills.
EDUCATION / EXPERIENCE
• Associate's degree and/or 2 years equivalent experience in a related field is preferred.
• Experience with basic legal or document preparation and editing procedures, and/or willingness to learn.
SUPERVISORY RESPONSIBILITIES:
The Service of Process Representative has no supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; lift and carry boxes of ≈50lbs; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position does not require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
.
$27k-40k yearly est. Auto-Apply 60d+ ago
Production (Office) Specialist
Lexitas 4.0
Lexitas job in Houston, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Houston, Texas office, part of our Records Retrieval Division, is currently looking for a Production (Office) Specialist.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match.
SUMMARY:
The Production (Office) Specialist is responsible for preparing medical billing and other business records for use in civil litigation. This process includes, but is not limited to quality control, electronic document processing, organization and tabbing of hospital records, scanning and archiving records, printing and binding records.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain the company database by confirming client profile information, patient demographics, order scopes, required authorizations, tracking steps, and notes entry.
Use the database and other tools to oversee assigned workload and backlog.
Extract record files from media (CD, DVD, USB, hard-drive, etc.) and archiving.
Provide clients with records, via secure delivery, printing and shipping hard copies, and/or scanning and publishing digital records to online repository.
Verify records against patient information, client requirements, record type, and dates of service.
Provide the billing department with complete information to bill clients with minimal errors.
Produce records according to client preference, via scanning, bates labeling, tabbing, bookmarking and applying OCR.
Process and manipulate PDF documents through Adobe Acrobat, via rearranging of pages, editing, extracting, inserting, masking, bates stamping, printing, etc.
Verify and perform quality control of all records, before digital or hard copy distribution.
Archive record files on company network shared drives and database software.
May sort and process incoming and outgoing mail.
Assist supervisor with clean-up and organization of the production area and help with ensuring all production supplies are fully stocked when necessary.
Safeguards confidentiality of medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
Assist in training or cross-training employees.
Any other duties of a similar or lesser nature as required.
COMPETENCIES, SKILLS AND ABILITIES
Must be a positive team player and be able to communicate with team members.
Strong attention to details, efficient and highly organized.
Ability to multi-task.
General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows).
Flexible schedule and available to work occasional overtime as required.
Ability to work with deadlines and work well under pressure.
Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
Accepts direction well.
Excellent attendance and punctuality.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Familiarity with subpoenas, written depositions and affidavits a plus.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Understanding of record tabbing, organization, and charts a plus.
EDUCATION / EXPERIENCE
High school diploma or equivalent required.
Adheres to compliance policies.
Experience working in a multi-function, multi-geography environment preferred.
SUPERVISORY RESPONSIBILITIES:
The Production Specialist has no supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Little to no travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$26k-37k yearly est. Auto-Apply 60d+ ago
Master Data Analyst/NetSuite Admin
Lexitas 4.0
Lexitas job in Houston, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our corporate office located in Houston, Texas, is currently seeking a Master Data Analyst. The Spirit of Service is our driving force and we are looking for individuals who are also driven by serving clients and delivering excellent service.
SUMMARY: The Master Data Analyst/ NetSuite Admin position will be accountable for the overall quality of customer master data within NetSuite and other enterprise business applications, abiding by the master data policies, and the Customer Master Data Hub - Data Governance Charter. This position will assist in Data De-Duplication - identification and remediation - and service as the liaison between Finance and Operations as it relates to maintaining a clear picture into the Lexitas customer footprint. The NetSuite Master Data Analyst reports to the VP-CAO with a dotted line to the VP of Applications & Development. The Master Data Analyst/ NetSuite Admin is responsible for all activities related to supporting customer consolidation and cleansing for all business units (BUs) served by the Lexitas Corporate Accounting group.
Essential Functions:
Ensures master data integrity in NetSuite and the Master Data Hub as well as maintaining the processes to support data quality.
Influence extends to peers and team members, and both local and remote stakeholders.
Assists in data management, governance, and data quality of master data requirements with other functional data owners to ensure master data integrity across the operation of financial systems is consistent and meets stated business rules and requirements.
Identifies areas for continuous data quality improvements and helps to resolve data quality problems as encountered.
Work independently to analyze various data sets related to customer invoicing.
Review and Deduplicate Customer records in NetSuite and the Master Data Hub
In collaboration with subject matter experts, serve as the lead data stewards to ensure the accuracy of Customer Hierarchical relationships and Customer Master Data (Business Name, Billing Contact Name, Billing Address, Contact email and Phone numbers).
Work with technical and integration developers to troubleshoot and fix data quality issues and/or revise existing application rulesets.
Present research and reported findings for Customer Master records to other analysts and data managers
Works with Accounting and IT controls and frameworks, to provision new NetSuite user accounts, terminate NetSuite user accounts, change NetSuite user account access levels, or other Admin duties related to user account management
Performs routine NetSuite Admin duties such as setups, reports, and basic troubleshooting
Escalates NetSuite issues to NetSuite Support as appropriate, and retains oversight throughout issue resolution until completion
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Actively demonstrates the values of SPIRIT.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
Understands software and hardware requirements of varied departmental systems
Understands the workflow and process requirements of complex application systems
Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications
Excellent problem solving/analytical skills and knowledge of analytical tools
Display and execute logical and complex troubleshooting methods
Excellent verbal, written communication, and negotiations skills
Demonstrated soft skills required such as presentation of ideas and clearly articulated concepts to senior management
Ability to multitask in a fast-paced environment
Outstanding attention to detail with superior time and project management skills
Ability to learn new content areas and new skills quickly and well required
EDUCATION / EXPERIENCE
Bachelor's degree or equivalent combination of education and experience in STEM or Finance
2+ years of accounting systems / enterprise resource planning (ERP) tools such as NetSuite, QuickBooks, MS Dynamics, SAP
2+ years of NetSuite experience, preferable holding an active NetSuite Certification such as Suite Foundations or Certified Administrator
Advanced knowledge of core accounting functions such as Order to Cash, Procure to Pay, Record to Report
Working knowledge of enterprise system architecture and core Master Data Hub concepts
Ability to identify, explain, and resolve complex data issues
Punctuality, flexibility, and a sense of urgency
Previous experience working with Data Quality and Integrity initiatives preferred.
Good interpersonal and communication skills
Ability to work with remote stakeholders
Teamwork and collaboration
Ability to take ownership, think independently and perform
Excellent writing and presentation skills required
SUPERVISORY RESPONSIBILITIES:
This position is not a supervisory position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
CFA certification or other relevant business, accounting, and IT certifications is a plus
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position may require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$43k-67k yearly est. Auto-Apply 60d+ ago
Inside Sales Representative
Lexitas 4.0
Lexitas job in Austin, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our office located in Austin, Texas, is currently seeking an Inside Sales Representative. The Spirit of Service is our driving force and we are looking for individuals who are also driven by serving clients and delivering excellent service.
SUMMARY:
The Inside Sales Representative is primarily responsible for driving profitable sales by contacting the thousands of leads our research team provides. Follows proven sales process, rapidly and consistently; has attention to detail; and is dependable, with excellent organizational skills. Has great customer service, and people and communication skills.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Drive new business by planning for and conducting 75 - 90 prospecting/introductory cold calls per day.
Maintains existing business via conducting the necessary call/email communications.
Follow-up phone contacts or attempts with emails and other methods.
Establish a full calendar of phone meetings and online application demonstrations.
Communicate effectively to fully understand the potential client's challenges, needs and goals, while articulating the value of our services as an alternative to their current provider and addressing objections.
Secure the change of registered agent commitment and negotiate pricing, actively securing the formal order.
Communicate the company's competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation.
Demonstrate corporate core values and culture.
Develop professional and positive relationships with clients and colleagues.
Maintain a reputation of competence, integrity, and professionalism.
Other duties as required.
COMPETENCIES, SKILLS AND ABILITIES
Ability to manage your time effectively
Strong, effective communication skills, both written and verbal.
Ability to work independently and in a team-oriented environment
Familiarity with CRM's, Microsoft Office and GoToMeeting a plus
EDUCATION / EXPERIENCE
High school education or equivalent.
Bachelor's degree or equivalent sales experience is preferred
Experience of conducting outbound phone calls or call center experience
Demonstrated experience of reaching sales goals and closing deals in a B2B environment
SUPERVISORY RESPONSIBILITIES:
The Inside Sales Representative has no supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position does not require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$42k-77k yearly est. Auto-Apply 60d+ ago
Executive Assistant
Lexitas 4.0
Lexitas job in Houston, TX
Reporting directly to the President, the Executive Assistant works independently performing a wide range of complex and confidential administrative and clerical support duties. This position requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts. A clear understanding of Company work-flow, objectives, strategies and vision is critical to success.
ESSENTIAL FUNCTIONS:
• Provides a wide range of complex office administration and support to the President.
• Establishes office procedures, policies and operations.
• Interprets and communicates the Presidents instructions to the departments in his absence.
• Monitors expenditures including tracking expenses and providing reports to the President.
• May prepare spreadsheets for budgets, contracts, including tracking and maintaining expenditures and reconciling accounts.
• Prepares financial reports using on-line systems or oversees and directs the work of an associate preparing the reports.
• May serve as approver for financial transactions representing the department.
• May maintain personnel records. May assist with interviewing for positions.
• Reviews, assesses, routes, answers and monitors follow up action steps on correspondence.
• Gathers and analyzes information required for administrative reporting.
• Provides wide ranges of support including: keyboarding, composing and editing letters, memoranda, reports and presentations.
• Uses multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, email, and other Company software.
• Serves as principal contact and source for questions directed to the President including customers, managers, and employees.
• Manages complex calendars, arranges for meetings, appointments and travel arrangements.
• Coordinates events, including conferences and seminars.
• Creates and maintains filing system(s).
• Answers and routes phone calls, mail and e-mail messages and may handle wide-range information dissemination.
• Contributes to department effort by accomplishing related duties as required.
COMPETENCIES, SKILLS AND ABILITIES:
• Must be an independent thinker capable of decision making.
• Work well with others.
• Ability to work with deadlines and work well under pressure.
• Ability to multi-task.
• Must be a positive team player and be able to communicate with team members.
• Strong attention to details, efficient and highly organized.
• Possesses excellent verbal communication skills and able to neatly write / type instructions.
• General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows and Outlook)
• Flexible schedule and available to work occasional overtime as required.
• Works well independently and with other department members.
• Independent thinker.
• Accepts and delegates responsibility well.
• Accepts direction well.
• Familiarity with written depositions and the deposition process.
EDUCATION / EXPERIENCE:
• Education: College degree preferred, or an equivalent of education plus experience in an office environment.
• Five plus years related experience with proven office administration and customer service skills required.
• Solid working knowledge of office processes and business policy development, and of related computer software and electronic communications tools.
• Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
• Experience multiple deadlines required.
• Ability to work across teams and with a variety of projects and constituencies.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Nothing in this job description restricts management's
right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital
status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
$37k-53k yearly est. Auto-Apply 60d+ ago
Staff Accountant
Lexitas 4.0
Lexitas job in Houston, TX
The role of the Staff Accountant is expected to manage the daily operations of the function while focusing on continuous improvement to continue and drive enhancements. The Staff Accountant will also provide support through special projects and ad hoc analysis.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor bank account positive pay exceptions.
Prepare adjusting journal entries.
Prepare monthly balance sheet reconciliations to the general ledger.
Perform day to day general ledger accounting.
Calculate and prepare accrual journal entries for assigned business units
Responsible for month, quarter and year-end close of assigned business units
Analyze fluctuations in account balances
Perform specialized projects as assigned
Assist in preparing for year-end audit reporting for external auditors. Identify and research audit issues and questions.
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Ability to analyze complex issues and articulate solutions
Proficient in Microsoft Office products required
Excellent organizational skills
Deadline-oriented and ability to multi-task
Demonstrated leadership in teamwork, special projects, and complex assignments
Self-motivated team player with the ability to work independently on special projects and complex assignments
Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization
EDUCATION / EXPERIENCE
Bachelor's degree in Accounting
CPA a plus.
Experience working in a multi-function, multi-geography environment preferred
Proven experience designing, building, and managing discrete and/or end-to-end processes
Experience in the Legal Services industry a plus.
SUPERVISORY RESPONSIBILITIES:
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
CPA a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
No travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$45k-57k yearly est. Auto-Apply 60d+ ago
Record Support Specialist
Lexitas 4.0
Lexitas job in Houston, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Houston, Texas office, part of our Records Retrieval Division, is currently looking for a Record Support Specialist.
The Record Support Specialist (RSS) is the team member who starts the process of obtaining and delivering medical records requested by our clients. This is mainly accomplished by making phone calls and sending requests to medical providers and then following up to ensure that we receive and process the requested records.
This is a great position to start your career in the legal services industry. We are a growing company with lots of opportunity for promotion.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, personal days, paid holidays, and a 401(k) match.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Quickly and efficiently make calls to providers to follow up on requests for medical records. Complete the daily/weekly quotas and expectations set out by your manager.
Provide prompt and effective customer service to clients.
Document all correspondences with medical providers and clients.
Maintain work quality as determined by Quality Reviews
Meet daily and weekly performance standards
Manage relationships and requests from providers.
Process medical records and bills as they come in to make them available to the law firm
Coordinate work efforts with our Account Managers.
Safeguard confidentiality of medical records and comply with all local, state, and federal laws pertaining to medical records. Ensure compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
Any other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
The ideal candidate has
Drive to achieve excellence in day-to-day operations.
A “can do” attitude, with tenacity and willingness to go the distance to get the job done.
Excellent customer service skills and the ability to build and sustain good relationships with providers.
The ability to adjust quickly to altering circumstances.
The ability to work well under pressure and within deadlines.
General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, and Windows)
Availability to work occasional overtime as required.
The ability to think quickly and logically to ensure expedient response to customer inquiries.
Excellent attendance and punctuality.
Strong written and verbal communication.
Exhibits Core Values: Service Excellence, Positivity, Respect, Initiative and Teamwork.
Knowledge of legal terminology preferred, but not required.
Familiarity with subpoenas, written depositions and affidavits a plus.
The ideal candidate is
A positive team player with the ability to communicate with team members.
Detail oriented, efficient and highly organized.
A problem-solver with outside-of-the-box thinking always striving for better ways to complete tasks at hand.
A team player.
EDUCATION / EXPERIENCE
High school diploma or equivalent required.
SUPERVISORY RESPONSIBILITIES
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Little to no travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$36k-54k yearly est. Auto-Apply 60d+ ago
Receptionist
Lexitas 4.0
Lexitas job in Houston, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Houston, Texas office, part of our Records Retrieval Division, is currently looking for a Receptionist.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, personal days, paid holidays, and a 401(k) match.
SUMMARY:
The Receptionist is a crucial role that serves as the main point of contact for all clients, vendors, locations, and claimants to ensure our success. This includes answering phone, managing and processing email and incoming mail; through processing records, invoices, answering location questions and forwarding client orders to account managers.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Manage up to 150 calls per day.
•Answer multi-line phone and forward client calls to account managers, onsite personnel, Headquarters, answer question and process calls.
•Manage emails daily.
•Research to see if inquiries were received and follow up on partial faxes.
•Manage mail distribution.
•Distribute checks and bills to accounting; and disseminate all other mail to appropriate staff as required.
•Process all rejections or objections and forward to account managers.
•Refer unresolved customer inquiries and/or grievances to designated departments for further investigation.
•Assists with customer service calls/issues.
•Report all pertinent findings of customer inquiries, complaints and client satisfaction to applicable management when necessary.
•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures
compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
•Any other duties of similar or lesser nature as required (i.e., preparing records to be scanned, such as removing staples, paperclips, records from
binders, etc.).
COMPETENCIES, SKILLS AND ABILITIES:
•Flexible schedule and availability to work occasional overtime as required.
•Excellent Customer Service skills, with an upbeat and positive attitude.
•Take ownership and accountability, as well as manage internal and external expectations.
•Adheres to compliance policies.
•Constantly strives to achieve excellence in day-to-day operations of respective department.
•Strong since of integrity, initiative and extraordinary teamwork aptitude.
•Highly organized, efficient and extremely resourceful.
•Possess excellent written and verbal communication skills.
•Computer literate and able to learn the use of new software with ease.
•Ability to multi-task.
•Works collaboratively with all members of management to resolve departmental and organizational challenges. expeditiously, economically,
professionally and with minimum disruption to the practice.
•Excellent attendance and punctuality.
•General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows.)
EDUCATION / EXPERIENCE:
•High school diploma or equivalent required.
•A minimum of 1-year experience in administrative role.
SUPERVISORY RESPONSIBILITIES:
This role is not a supervisor position.
LANGUAGE SKILLS:
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS:
This position does not require travel.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT:
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
$23k-29k yearly est. Auto-Apply 60d+ ago
Manager of Applications & Development
Lexitas 4.0
Lexitas job in Houston, TX
Manager of Applications & Development reports to the Vice President of Applications & Development and assists with providing technical expertise and guidance to small and medium sized engineering teams for the ongoing development, deployment, and maintenance of applications. The candidate will have a record of success in improving processes and adoption using the latest tools and platforms. The Manager of Applications & Development position will work closely with functional leaders, organizational units, and subject matter experts in developing solutions. This position will be responsible for assisting in all aspects of the SDLC, including data migrations, data quality, systems integrations, 3rd party applications, and custom code.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist small to medium sized engineering teams with technical expertise and guidance
Skilled in Agile software development practices
Develop and manage all relevant project artifacts
Ownership of all technical development aspects of applications, including data migrations, data quality, systems integrations, 3rd party applications, and custom code
Responsible for building customized solutions that support business requirements and drive key business decisions using HTML5, .NET CORE, React.js, ASP.NET, C#, ASP, PHP, WordPress, JavaScript, Visualforce, Apex, Java, AJAX, SQL/TSQL and other technologies as required
Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
Seek out ways to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
Define, communicate, and manage change management (release) processes to develop and implement new applications/code and updates to existing applications/code
Create workflow diagrams and charts to demonstrate the application functionality
Work independently or with team to find creative, innovative solutions to problems
Perform regular audits to identify application inefficiencies and mastermind ways to improve workflow
Write and continually update documentation for all programs for internal and external reference
Assist senior management with any other duties as assigned
The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on, and related to user or system design specifications
Other duties as required.
COMPETENCIES, SKILLS AND ABILITIES
Actively demonstrates the values of SPIRIT.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
Understands the workflow and process requirements of complex application systems
Demonstrated ability to be the subject matter expert in complex applications
Excellent problem solving/analytical skills, and knowledge of programming tools
Excellent verbal, written communication, data presentation and negotiations skills
Demonstrated soft skills required such as presentation of ideas and clearly articulate the concepts to senior management
Ability to multitask in a fast-paced environment
Outstanding attention to detail with superior time and technical project management skills
Ability to learn new content areas and new skills quickly and well required
Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
EDUCATION / EXPERIENCE
Bachelor's degree preferred
5+ years of programming experience
5+ years of providing technical expertise and guidance to engineering teams in web or SaaS products
Proficiency in HTML5, .NET CORE, React.js, ASP.NET, C#, ASP, PHP, WordPress, JavaScript, Visualforce, Apex, Java, AJAX, SQL/TSQL, XML, JSON, Flex, SOAP-based and Restful web services, Web API, Bootstrap
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Previous experience working as a SCRUM master
Deep understanding of Software Development Lifecycle (including Agile, Scrum, and Waterfall methodologies)
Strong understanding of relational databases
Experience working with CI/CD pipelines that include tools such as Jira, Trello and Bitbucket
Experience with cloud (AWS & Azure) and containerization (Kubernetes & Docker)
Experience with web services, cloud or on-premise middleware and other enterprise integrating technologies
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position may require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
$104k-132k yearly est. Auto-Apply 60d+ ago
Accounts Payable Specialist
Lexitas 4.0
Lexitas job in Houston, TX
The Accounts Payable Specialist oversees the daily payment of invoices and adheres to the function while focusing on continuous improvement to continue and drive enhancements. ESSENTIAL FUNCTIONS: • Set invoices up for payment • Enter invoices into system
• Track expenses and process expense reports
• Prepare and process electronic transfers and payments
• Post transactions to journals, ledgers and other records
• Monitor accounts to ensure payments are up to date
• Research and resolve invoice discrepancies and issues
• Maintain contractor vendor files electronically
• Prepare and file 1099's electronically
• Maintain accurate records for subcontractors
• Correspond with vendors and respond to inquiries
• Assist with month end closing
• Provide supporting documentation for audits
• Safeguard confidential medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA
regulations concerning use, retrieval, storage, and sharing of medical records.
• Any other duties of a similar or lesser nature as required.
COMPETENCIES, SKILLS AND ABILITIES
• Proficient in Microsoft Office products required
• Demonstrated leadership in teamwork, special projects, and complex assignments
• Must be a positive team player and be able to communicate with team members
• Ability to analyze complex issues and articulate solutions
• Excellent organizational skills
• Deadline-oriented and ability to multi-task
• Self-motivated team player with the ability to work independently on special projects and complex assignments
• Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.
EDUCATION / EXPERIENCE
• Associates degree preferred
• Four to seven years of prior accounts payable experience
• Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks
• Flexibility to work in rapidly growing environment
• Attention to detail, good organization, communication, and problem solving skills
• Experience working in a multi-function, multi-geography environment preferred
SUPERVISORY RESPONSIBILITIES:
This role does not have supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position does not require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
$31k-40k yearly est. Auto-Apply 60d+ ago
Office Assistant
Lexitas 4.0
Lexitas job in Houston, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division with an office located in Houston, Texas is currently looking for a Production/Office Assistant.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, personal days, paid holidays, and a 401(k) match.
SUMMARY:
The Production/Office Assistant is responsible for daily scanning, printing, and assembly of exhibits and transcripts by adhering to productivity/quantity goals, department goals, QC check points, and customer requirements.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Verify the accuracy of job instructions, including job number, exhibits included, witness/case name, priority status, and clarity of special instructions.
• Check and confirm all warning notes in the company database.
• Duplicate all CD's/DVD's and USB's received as exhibits and create an archive copy.
• Scan and upload all exhibits and job-related documents, archive files from CD's/DVD's/USB's and extract individual exhibits from complete scan file, name accordingly
and ensure that files are uploaded correctly.
• Print, tab, and assemble exhibits and transcripts and prepare jobs for shipment by packaging, preparing courier labels, and coordinating with shipping vendors (i.e.,
FedEx, UPS, or local courier).
• Operate scanner, copier, and bindery equipment.
• Prepare certain paperwork when not provided by contractors and/or affiliates and aid in communicating job details to applicable company personnel.
• Prepare any materials and/or documents to be shipped to affiliates and ensures timely and accurate delivery by confirming shipping address, required delivery
vendor/time and following up where needed.
• Perform data entry by entering completed production steps into company database.
• Scan source documents and uploads them into the company repository for the benefit of all employees who will process the job.
• Assist supervisor with clean-up and organization of the production area and help with ensuring all production supplies are fully stocked when necessary.
• Assist in training or cross-training employees.
• Any other duties of a similar or lesser nature as required.
COMPETENCIES, SKILLS AND ABILITIES:
• Must be a positive team player and be able to communicate with team members.
• Strong attention to details, efficient and highly organized.
• Ability to multi-task.
• General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows and Outlook)
• Flexible schedule and available to work occasional overtime as required.
• Ability to work with deadlines and work well under pressure.
• Works well independently and with other department members.
• Accepts direction well.
• Excellent attendance and punctuality.
• Familiarity with subpoenas, written depositions and affidavits a plus
• Understanding of record tabbing, organization, and charts a plus
EDUCATION / EXPERIENCE:
• High school diploma or equivalent required.
• Minimum 2 years' experience in an administrative role or legal support service.
• Adheres to compliance policies.
• Constantly strives to achieve excellence in day-to-day operations of respective department.
• Works collaboratively with all members of management to resolve departmental and organizational challenges
expeditiously, economically, professionally and with minimum disruption to the practice.
• Team player approach.
• Experience working in a multi-function, multi-geography environment preferred.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Nothing in this job description restricts management's
right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital
status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
$25k-32k yearly est. Auto-Apply 60d+ ago
Production Specialist, ERD
Lexitas 4.0
Lexitas job in Dallas, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division is currently looking for a Production Specialist, ERD. The position is available in our Dallas, Texas office.
Our Production Specialist position is an important role that ensures that our law firm clients get the medical records they need to resolve their cases. The Spirit of Service is our driving force and we are looking for individuals who are also driven by serving clients and delivering excellent service.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match.
SUMMARY:
The Production Specialist for Shared Services is responsible for managing the custodian electronic information flow and is responsible for retrieving medical, billing and other business records. This process includes, but is not limited to electronic document retrieval, invoice processing and rejection resolution for one or many records business unit locations
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain the company database by updating order data with relevant information at every step of the process.
Manage, sort, and effectively process the assigned Outlook inbox with custodian incoming e-traffic
Provide production, billing (if applicable) and records support specialists with records, via secure delivery, and archive record files on company network shared drives and database software.
Retrieve custodian invoices, check against client and state fee limits and pay via credit or check.
Verify records against patient information, client requirements, record type, and dates of service.
Upload and retrieve documents from various provider portals.
Review custodian request rejections and process according to rejection type.
Safeguard's confidentiality of medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
Assist in training or cross-training employees.
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Must be a positive team player and be able to communicate with team members.
Strong attention to details, efficient and highly organized.
Ability to multi-task.
General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows).
Flexible schedule and available to work occasional overtime as required.
Ability to work with deadlines and work well under pressure.
Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
Accepts direction well.
Excellent attendance and punctuality.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Familiarity with subpoenas, written depositions and affidavits a plus.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Understanding of record tabbing, organization, and charts a plus.
EDUCATION / EXPERIENCE
High school diploma or equivalent required.
Adheres to compliance policies.
Experience working in a multi-function, multi-geography environment preferred.
SUPERVISORY RESPONSIBILITIES:
The Production Specialist, ERD has no supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Little to no travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$26k-34k yearly est. Auto-Apply 60d+ ago
Administration Specialist, ERD
Lexitas 4.0
Lexitas job in Dallas, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division is currently looking for an Administration Specialist in our Dallas, TX office.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match.
SUMMARY:
The Administration Specialist for Shared Services is responsible for managing the custodian electronic information flow and is responsible for retrieving medical, billing and other business records. This process includes, but is not limited to electronic document retrieval, invoice processing and rejection resolution for one or many records business unit locations
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain the company database by updating order data with relevant information at every step of the process.
Manage, sort, and effectively process the assigned Outlook inbox with custodian incoming e-traffic
Provide production, billing (if applicable) and records support specialists with records, via secure delivery, and archive record files on company network shared drives and database software.
Retrieve custodian invoices, check against client and state fee limits and pay via credit or check.
Verify records against patient information, client requirements, record type, and dates of service.
Upload and retrieve documents from various provider portals.
Review custodian request rejections and process according to rejection type.
Safeguard's confidentiality of medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
Assist in training or cross-training employees.
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Must be a positive team player and be able to communicate with team members.
Strong attention to details, efficient and highly organized.
Ability to multi-task.
General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows).
Flexible schedule and available to work occasional overtime as required.
Ability to work with deadlines and work well under pressure.
Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
Accepts direction well.
Excellent attendance and punctuality.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Familiarity with subpoenas, written depositions and affidavits a plus.
Constantly strives to achieve excellence in day-to-day operations of respective department.
Understanding of record tabbing, organization, and charts a plus.
EDUCATION / EXPERIENCE
High school diploma or equivalent required.
Adheres to compliance policies.
Experience working in a multi-function, multi-geography environment preferred.
SUPERVISORY RESPONSIBILITIES:
The Production Specialist, ERD has no supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Little to no travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$29k-51k yearly est. Auto-Apply 60d+ ago
Staff Accountant
Lexitas 4.0
Lexitas job in Houston, TX
The role of the Staff Accountant is expected to manage the daily operations of the function while focusing on continuous improvement to continue and drive enhancements. The Staff Accountant will also provide support through special projects and ad hoc analysis.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor bank account positive pay exceptions.
Prepare adjusting journal entries.
Prepare monthly balance sheet reconciliations to the general ledger.
Perform day to day general ledger accounting.
Calculate and prepare accrual journal entries for assigned business units
Responsible for month, quarter and year-end close of assigned business units
Analyze fluctuations in account balances
Perform specialized projects as assigned
Assist in preparing for year-end audit reporting for external auditors. Identify and research audit issues and questions.
Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
Ability to analyze complex issues and articulate solutions
Proficient in Microsoft Office products required
Excellent organizational skills
Deadline-oriented and ability to multi-task
Demonstrated leadership in teamwork, special projects, and complex assignments
Self-motivated team player with the ability to work independently on special projects and complex assignments
Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization
EDUCATION / EXPERIENCE
Bachelor's degree in Accounting
CPA a plus.
Experience working in a multi-function, multi-geography environment preferred
Proven experience designing, building, and managing discrete and/or end-to-end processes
Experience in the Legal Services industry a plus.
SUPERVISORY RESPONSIBILITIES:
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
CPA a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
No travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$45k-57k yearly est. Auto-Apply 60d+ ago
Collection Specialist
Lexitas 4.0
Lexitas job in Houston, TX
The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
ESSENTIAL FUNCTIONS:
•Independently produces A/R aging and delinquency reports in applicable operating systems.
•Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next steps
to resolve delinquency or required escalation points.
•Reviews open accounts for collection efforts
•Makes outbound collection calls in a professional manner while keeping and improving customer relations
•Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner
•Collects customer payments in accordance with payment due dates
•Identifies issues attributing to account delinquency and discuss them with management
•Reviews and monitors assigned accounts and all applicable collection reports
•Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.
•Provides timely follow-up on payment arrangements
•Mails correspondence to customers to encourage payment of delinquent accounts
•Faxes documents to accounts and provides follow up
•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all
HIPAA regulations concerning use, retrieval, storage and sharing of medical records.
•Other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
•Proficient in Microsoft Office products required
•Strong to advanced excel skills required
•Demonstrated leadership in teamwork, special projects, and complex assignments
•Must be a positive team player and be able to communicate with team members
•Ability to analyze complex issues and articulate solutions
•Excellent organizational skills
•Deadline-oriented and ability to multi-task
•Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.
•Clear, concise written and verbal communications with customer/client is paramount.
EDUCATION / EXPERIENCE
•Associates degree preferred
•A minimum of two years prior collections experience, including interaction with a large customer base
•Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks
•Flexibility to work in rapidly growing environment
•Attention to detail, good organization, communication, and problem-solving skills
•Experience working in a multi-function, multi-geography environment preferred
SUPERVISORY RESPONSIBILITIES:
This role does not have supervisory responsibilities.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position does not require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$31k-40k yearly est. Auto-Apply 60d+ ago
Record Support Specialist
Lexitas 4.0
Lexitas job in Dallas, TX
Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division is currently looking for a Record Support Specialist. The position is available in our Dallas, Texas office.
Our Record Support Specialist position is an important role that ensures that our law firm clients get the medical records they need to resolve their cases. The Spirit of Service is our driving force and we are looking for individuals who are also driven by serving clients and delivering excellent service.
Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Complete approximately 80 to 100 outbound calls per day.
• Document all correspondences to and from client.
• Coordinate work efforts with customer account manager.
• Submit daily written status reports to clients.
• Manage workload of 350-375 orders.
• Safeguards confidentiality medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA.
• Any other duties as assigned.
COMPETENCIES, SKILLS AND ABILITIES
• Must be a positive team player and be able to communicate with team members.
• Strong attention to details, efficient and highly organized.
• Demonstrate a strong attitude with the ability to adjust to changing priorities.
• General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, and Windows)
• Flexible schedule and available to work occasional overtime as required.
• Ability to work with deadlines and work well under pressure.
• Works well independently and with other department members.
• Accepts direction well.
• Excellent attendance and punctuality.
• Familiarity with subpoenas, written depositions and affidavits a plus.
• Must have strong written and verbal communication.
• Ability to think quickly and logically to ensure expedient response to customer inquiries.
• Enter information into multiple screens while listening to information from customers.
• Advocate for promotion, through monitoring metrics.
EDUCATION / EXPERIENCE
• High school diploma or equivalent required.
• Legal terminology preferred, but not required.
• Constantly strives to achieve excellence in day-to-day operations of respective department.
• Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally.
• Team player approach.
SUPERVISORY RESPONSIBILITIES
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
Little to no travel expected for this position.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
$35k-50k yearly est. Auto-Apply 60d+ ago
Manager of Applications & Development
Lexitas 4.0
Lexitas job in Houston, TX
Manager of Applications & Development reports to the Vice President of Applications & Development and assists with providing technical expertise and guidance to small and medium sized engineering teams for the ongoing development, deployment, and maintenance of applications. The candidate will have a record of success in improving processes and adoption using the latest tools and platforms. The Manager of Applications & Development position will work closely with functional leaders, organizational units, and subject matter experts in developing solutions. This position will be responsible for assisting in all aspects of the SDLC, including data migrations, data quality, systems integrations, 3rd party applications, and custom code.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist small to medium sized engineering teams with technical expertise and guidance
Skilled in Agile software development practices
Develop and manage all relevant project artifacts
Ownership of all technical development aspects of applications, including data migrations, data quality, systems integrations, 3rd party applications, and custom code
Responsible for building customized solutions that support business requirements and drive key business decisions using HTML5, .NET CORE, React.js, ASP.NET, C#, ASP, PHP, WordPress, JavaScript, Visualforce, Apex, Java, AJAX, SQL/TSQL and other technologies as required
Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
Seek out ways to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
Define, communicate, and manage change management (release) processes to develop and implement new applications/code and updates to existing applications/code
Create workflow diagrams and charts to demonstrate the application functionality
Work independently or with team to find creative, innovative solutions to problems
Perform regular audits to identify application inefficiencies and mastermind ways to improve workflow
Write and continually update documentation for all programs for internal and external reference
Assist senior management with any other duties as assigned
The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on, and related to user or system design specifications
Other duties as required.
COMPETENCIES, SKILLS AND ABILITIES
Actively demonstrates the values of SPIRIT.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
Understands the workflow and process requirements of complex application systems
Demonstrated ability to be the subject matter expert in complex applications
Excellent problem solving/analytical skills, and knowledge of programming tools
Excellent verbal, written communication, data presentation and negotiations skills
Demonstrated soft skills required such as presentation of ideas and clearly articulate the concepts to senior management
Ability to multitask in a fast-paced environment
Outstanding attention to detail with superior time and technical project management skills
Ability to learn new content areas and new skills quickly and well required
Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
EDUCATION / EXPERIENCE
Bachelor's degree preferred
5+ years of programming experience
5+ years of providing technical expertise and guidance to engineering teams in web or SaaS products
Proficiency in HTML5, .NET CORE, React.js, ASP.NET, C#, ASP, PHP, WordPress, JavaScript, Visualforce, Apex, Java, AJAX, SQL/TSQL, XML, JSON, Flex, SOAP-based and Restful web services, Web API, Bootstrap
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Previous experience working as a SCRUM master
Deep understanding of Software Development Lifecycle (including Agile, Scrum, and Waterfall methodologies)
Strong understanding of relational databases
Experience working with CI/CD pipelines that include tools such as Jira, Trello and Bitbucket
Experience with cloud (AWS & Azure) and containerization (Kubernetes & Docker)
Experience with web services, cloud or on-premise middleware and other enterprise integrating technologies
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position may require travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
$104k-132k yearly est. Auto-Apply 60d+ ago
Support Administrator
Lexitas 4.0
Lexitas job in Houston, TX
SUMMARY: The Support Administrator provides support for the day-to-day management of the Lexitas IT user facing Infrastructure systems (workstations, printers, networks, servers, data storage, communications, and related areas). Works within IT Operations for support of user systems and applications in central administrative and office support activities for the entire company. Responsibility includes both on-prem and cloud Infrastructure. The Support Administrator is a member of the administrative support team and is responsible for training and assisting other support staff with network support.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure systems availability and reliability (network, email, all systems servers, backups, etc.)
Ensure secure environment provided via workstation security tools and settings, email security tools and settings, AV solutions, and related items
Engage in detailed troubleshooting of computer, application, and network systems
Provide helpdesk and administrative IT support issues and respond to IT support ticketing requests
Adhere to Policies and Procedures, change management, performance baselines and security frameworks
Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations
Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.
Any other duties of similar or lesser nature as required
COMPETENCIES, SKILLS AND ABILITIES
Strong knowledge in supporting Microsoft technologies such as Windows, AD, 365, Office and Teams
Strong knowledge in supporting SaaS application usage such as: collaboration and file share platforms
Strong knowledge in computer networking and security including LAN, WAN, Wi-fi, VPN, DHCP
Strong knowledge in supporting computer hardware and accessories
Knowledge in automated deployment methodologies
Knowledge in advanced end user troubleshooting
Knowledge in customer / user support relations
Knowledge in help desk utilization and metrics
Knowledge in systems management and deployment
Knowledge in support escalation requests
Ability to analyze complex issues and articulate solutions
Excellent organizational skills
Deadline-oriented and ability to multi-task
EDUCATION / EXPERIENCE
Bachelor's degree preferred (computer science or related field also preferred)
2 - 5 Years of advanced experience in support administration
Experience working in a multi-function, multi-geography environment preferred
Proven experience designing, building, and managing end-to-end processes
Must be able to complete complex projects with minimal to no supervision
Effective problem-solving skills
Strong safety record and a history of adhering to safe work practices
SUPERVISORY RESPONSIBILITIES:
The Support Administrator will be expected to answer questions from the user community and IT team on any given project required. May also assign duties and delegate tasks as required based upon workload.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position may require periodic travel.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled
[cannot abbreviate Vet/Disabled] [This language covers sexual orientation and gender identity].
$28k-41k yearly est. Auto-Apply 60d+ ago
Collection Specialist
Lexitas 4.0
Lexitas job in Houston, TX
The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. ESSENTIAL FUNCTIONS: •Independently produces A/R aging and delinquency reports in applicable operating systems.•Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next stepsto resolve delinquency or required escalation points.•Reviews open accounts for collection efforts•Makes outbound collection calls in a professional manner while keeping and improving customer relations•Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner•Collects customer payments in accordance with payment due dates•Identifies issues attributing to account delinquency and discuss them with management•Reviews and monitors assigned accounts and all applicable collection reports•Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.•Provides timely follow-up on payment arrangements•Mails correspondence to customers to encourage payment of delinquent accounts•Faxes documents to accounts and provides follow up•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.•Other duties as assigned. COMPETENCIES, SKILLS AND ABILITIES •Proficient in Microsoft Office products required•Strong to advanced excel skills required•Demonstrated leadership in teamwork, special projects, and complex assignments•Must be a positive team player and be able to communicate with team members•Ability to analyze complex issues and articulate solutions•Excellent organizational skills•Deadline-oriented and ability to multi-task•Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.•Clear, concise written and verbal communications with customer/client is paramount. EDUCATION / EXPERIENCE •Associates degree preferred•A minimum of two years prior collections experience, including interaction with a large customer base•Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks•Flexibility to work in rapidly growing environment•Attention to detail, good organization, communication, and problem-solving skills•Experience working in a multi-function, multi-geography environment preferred SUPERVISORY RESPONSIBILITIES: This role does not have supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
Zippia gives an in-depth look into the details of Lexitas, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Lexitas. The employee data is based on information from people who have self-reported their past or current employments at Lexitas. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Lexitas. The data presented on this page does not represent the view of Lexitas and its employees or that of Zippia.