Liability claims manager job description
Updated March 14, 2024
7 min read
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Example liability claims manager requirements on a job description
Liability claims manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in liability claims manager job postings.
Sample liability claims manager requirements
- Bachelor's degree in a related field
- Minimum of 5 years of experience in liability claims management
- Strong knowledge of insurance policies, laws, and regulations
- Excellent analytical and problem-solving skills
- Ability to manage multiple projects simultaneously
Sample required liability claims manager soft skills
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Excellent time management and organizational skills
- Ability to remain calm and focused under pressure
- Strong attention to detail and accuracy
Liability claims manager job description example 1
UW Health liability claims manager job description
W
ork Schedule
:
This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday from 8:00 am to 5:00 pm. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a
Hospital Professional Liability Claims Manager
to:
Education
:
Minimum -Bachelor's Degree in risk management, legal studies, nursing, or closely related field
Preferred - Masters of Science in Nursing or Juris Doctorate
Work Experience
:
Minimum -Three (3) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
Preferred -Seven (7) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
Licenses and Certifications
:
Minimum - Ability to obtain Associate in Claims (AIC) or Certified Professional in Health Care Risk Management (CPHRM), Associate Risk Management (ARM) or other related insurance certification or licensure within two years of hire.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
View Full Job Description
UW Hospital and Clinics benefits
ork Schedule
:
This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday from 8:00 am to 5:00 pm. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a
Hospital Professional Liability Claims Manager
to:
- Manage Medical Professional and General Liability claims within UW Health standards and best practices to ensure fair claims management, integrity and quality service.
- Set strategy for the resolution of claims and lawsuits.
- Advise and support UW Health providers and staff throughout the claims process.
- Utilize risk management information systems to process claims and analyze risk management information.
- Provide or assist with risk management training and educational programs.
Education
:
Minimum -Bachelor's Degree in risk management, legal studies, nursing, or closely related field
Preferred - Masters of Science in Nursing or Juris Doctorate
Work Experience
:
Minimum -Three (3) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
Preferred -Seven (7) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
Licenses and Certifications
:
Minimum - Ability to obtain Associate in Claims (AIC) or Certified Professional in Health Care Risk Management (CPHRM), Associate Risk Management (ARM) or other related insurance certification or licensure within two years of hire.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
View Full Job Description
UW Hospital and Clinics benefits
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Liability claims manager job description example 2
CorVel liability claims manager job description
The Claims Manager is responsible for the overall operation of a designated office. The Claims Manager participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, activities and operations, supporting the goals of claims department and of CorVel. This position has the potential to be remote or hybrid.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Represents the company in a professional manner to both internal and external customers and clients.
Directs the performance and development of the employees in their department.
Ensures staff compliance with Best Practices for Liability.
Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations.
Utilizes Jurisdictional Expertise and knowledge of jurisdictions, government entity immunities, statutes, licensing and procedures assigned to ensure compliance.
Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies.
Develops and oversees the implementation of common claim practices, Special Account Instructions and procedures.
Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel.
Promotes operational efficiency and quality by continuously improving processes, people and systems to enhance efficiency, consistency and quality.
Ensures consistent and complete compliance with CorVel's policies and procedures.
Additional projects and duties as assigned.
KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management.
Effective quantitative, analytical and interpretive skills.
Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork.
Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment.
Ability to travel overnight and attend meetings.
Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
Computer proficiency and technical aptitude with the ability to utilize common computer applications.
Strong interpersonal, time management, project management and organizational skills.
Ability to maintain a high level of tact and professionalism.
Knowledge of the entire Liability claims administration procedures.
EDUCATION/EXPERIENCE:
Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Auto Liability & General Liability claims administration.
Minimum of 6 years' comprehensive Auto Liability & General Liability administration experience
Minimum of 2 years recent supervisory or management experience
Current license or certification in Auto Liability & General Liability must be maintained throughout employment with CorVel
Self-Insured Certificate preferred.
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Represents the company in a professional manner to both internal and external customers and clients.
Directs the performance and development of the employees in their department.
Ensures staff compliance with Best Practices for Liability.
Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations.
Utilizes Jurisdictional Expertise and knowledge of jurisdictions, government entity immunities, statutes, licensing and procedures assigned to ensure compliance.
Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies.
Develops and oversees the implementation of common claim practices, Special Account Instructions and procedures.
Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel.
Promotes operational efficiency and quality by continuously improving processes, people and systems to enhance efficiency, consistency and quality.
Ensures consistent and complete compliance with CorVel's policies and procedures.
Additional projects and duties as assigned.
KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management.
Effective quantitative, analytical and interpretive skills.
Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork.
Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment.
Ability to travel overnight and attend meetings.
Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
Computer proficiency and technical aptitude with the ability to utilize common computer applications.
Strong interpersonal, time management, project management and organizational skills.
Ability to maintain a high level of tact and professionalism.
Knowledge of the entire Liability claims administration procedures.
EDUCATION/EXPERIENCE:
Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Auto Liability & General Liability claims administration.
Minimum of 6 years' comprehensive Auto Liability & General Liability administration experience
Minimum of 2 years recent supervisory or management experience
Current license or certification in Auto Liability & General Liability must be maintained throughout employment with CorVel
Self-Insured Certificate preferred.
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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Liability claims manager job description example 3
AdventHealth liability claims manager job description
**AdventHealth Corporate**
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Monday-Friday
**Job Location** : Altamonte Springs, FL
**The role you'll contribute:**
This position is responsible for the management of assigned potential compensable claims, asserted claims and suits. Management encompasses investigation, evaluation, negotiation and settlement activities, attorney supervision and trial support. This position is responsible for handling professional and general liability claims and knowing the relevant case law in multiple jurisdictions as assigned.
**The value you'll bring to the team:**
**Receiving Responsibilities**
+ Manages complex professional and general liability claims in multiple jurisdictions which could require travel to healthcare facilities, depositions, mediations and trials.
+ Manages the day-to-day claim development by directing and coordinating investigations, determining legal liability and assessing damages.
+ Must be able to create and maintain an effective diary management system to ensure all claims are given the appropriate attention.
+ Sets, maintains and justifies appropriate reserves taking in consideration the projection of claim payments and verdicts in the jurisdiction.
+ Navigates the claims process by determining liability, causation and damages and negotiating resolution or positioning matters for trial.
+ Controls and directs counsel's litigation activities which includes case strategy, settlement negotiations and/or trial preparation.
**Qualifications**
**The expertise and experiences you'll need to succeed:**
**Minimum qualifications** :
+ Bachelor's degree with additional study and or professional designation preferred. Nursing, Business Administration, insurance claims management, sociology, psychology, or human behavior studies background beneficial.
+ 3-5 years of experience
+ Florida all-lines adjusters license
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
**Category:** Risk Management
**Organization:** AdventHealth Corporate
**Schedule:** 1 - Day
**Shift:** AdventHealth
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Monday-Friday
**Job Location** : Altamonte Springs, FL
**The role you'll contribute:**
This position is responsible for the management of assigned potential compensable claims, asserted claims and suits. Management encompasses investigation, evaluation, negotiation and settlement activities, attorney supervision and trial support. This position is responsible for handling professional and general liability claims and knowing the relevant case law in multiple jurisdictions as assigned.
**The value you'll bring to the team:**
**Receiving Responsibilities**
+ Manages complex professional and general liability claims in multiple jurisdictions which could require travel to healthcare facilities, depositions, mediations and trials.
+ Manages the day-to-day claim development by directing and coordinating investigations, determining legal liability and assessing damages.
+ Must be able to create and maintain an effective diary management system to ensure all claims are given the appropriate attention.
+ Sets, maintains and justifies appropriate reserves taking in consideration the projection of claim payments and verdicts in the jurisdiction.
+ Navigates the claims process by determining liability, causation and damages and negotiating resolution or positioning matters for trial.
+ Controls and directs counsel's litigation activities which includes case strategy, settlement negotiations and/or trial preparation.
**Qualifications**
**The expertise and experiences you'll need to succeed:**
**Minimum qualifications** :
+ Bachelor's degree with additional study and or professional designation preferred. Nursing, Business Administration, insurance claims management, sociology, psychology, or human behavior studies background beneficial.
+ 3-5 years of experience
+ Florida all-lines adjusters license
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
**Category:** Risk Management
**Organization:** AdventHealth Corporate
**Schedule:** 1 - Day
**Shift:** AdventHealth
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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Updated March 14, 2024