Liaison jobs in Akron, OH

We are looking for an experienced UltraCare Liaison (UCL) that will represent Ultragenyx in Rare Disease. Ultragenyx is preparing for the potential commercialization of a potential breakthrough rare disease monoclonal antibody therapy for the treatment of Osteogenesis Imperfecta. We are seeking driven individuals with the desire to run their own business within a specified geography. These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver sales results. ultraimpact - Make a difference for those who need it most Work Model: Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx. Responsibilities: * Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products post launch , iii) assisting with treatment fulfillment post launch * Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Pharmacists, RNs/NPs/Pas and related support staff * Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals. * Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges. * Determine and implement suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts. * Execute programs, high impact in-services, and other educational opportunities for their territory. * Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations. Requirements: * Bachelor's Degree required * 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred. * Experience launching biopharma/pharma products successfully is preferred * Documented track record of field sales success * Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including; marketing, medical, clinical operations, and patient services. * Demonstrated experience effectively presenting clinical/scientific information required * Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed * Must live in territory geography. Territory includes: Ohio and Pennsylvania. Territory subject to change based on business need #LI-OB1 #LI-Remote

Job Description About the Role: The BMS Outreach Coordinator plays a pivotal role in enhancing community engagement and expanding the reach of Bloomington Medical Services' health care programs. This position is responsible for developing, implementing, and managing outreach initiatives that connect underserved populations with essential health services. The coordinator will collaborate closely with internal teams, community organizations, and stakeholders to identify needs and tailor outreach strategies accordingly. Success in this role results in increased awareness, participation, and access to BMS health services, ultimately improving community health outcomes. The coordinator will also monitor and evaluate outreach efforts to ensure continuous improvement and alignment with organizational goals. Minimum Qualifications: Bachelor's degree in Public Health, Health Education, Social Work, or a related field. At least 2 years of experience in community outreach, health education, or a similar role within the healthcare sector. Strong knowledge of healthcare systems and community health resources. Excellent communication and interpersonal skills to effectively engage diverse populations. Proficiency in Microsoft Office Suite and experience with outreach tracking software or databases. Preferred Qualifications: Master's degree in Public Health or related discipline. Experience working with underserved or vulnerable populations. Familiarity with local Bloomington community organizations and healthcare providers. Bilingual abilities, particularly in Spanish or other languages prevalent in the community. Project management certification or training. Responsibilities: Design and execute comprehensive outreach programs targeting diverse community groups to promote BMS health services. Establish and maintain partnerships with local organizations, healthcare providers, and community leaders to facilitate collaborative outreach efforts. Coordinate and participate in community events, health fairs, and educational workshops to raise awareness about available health resources. Track and analyze outreach metrics to assess program effectiveness and prepare detailed reports for senior management. Manage communication channels including social media, newsletters, and informational materials to support outreach campaigns. Train and supervise volunteers or outreach assistants to support program activities and ensure consistent messaging. Identify barriers to healthcare access within the community and develop strategies to address these challenges. Skills: The BMS Outreach Coordinator utilizes strong communication skills daily to build relationships with community members and partner organizations, ensuring clear and effective messaging. Organizational skills are essential for planning and managing multiple outreach initiatives simultaneously, while analytical skills help in evaluating program success through data collection and reporting. Cultural competency and empathy enable the coordinator to connect with diverse populations and address their unique healthcare needs sensitively. Additionally, proficiency with digital tools supports the creation and dissemination of outreach materials and the maintenance of accurate records. These combined skills ensure that outreach efforts are impactful, efficient, and aligned with Bloomington Medical Services' mission.

The Respiratory Therapist - Liaison is responsible for assessment of patient/client respiratory equipment needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs. Responsibilities and Duties of the Respiratory Therapist - Liaison: 1. Complies with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. 2. Assesses the need of the patient/client and the best choice of equipment and/or services to meet those needs. 3. Involves the patient/client and/or family, caregiver in the selection process. 4. Instructs patients/clients in the proper use and care of the ordered equipment according to the written policies and procedures for that equipment. 5. Communicates with the patient's/client's physician on changes in condition and/or needs and carries out adjustments to the Plan of Care/Treatment. 6. Completes patient/client account paperwork, including Plan of Care/Treatment and assessments. Maintain, implement, and update patient's plan of care and records according to Advent Home Medical policy. 7. Acts as a liaison between the company and the patient/client, family, caregiver, physician, and other healthcare agencies and staff on the case. 8. Conducts, participates, and attends educational meetings and seminars for healthcare workers, patients/clients, families, caregivers, physicians, and interested community members on areas of need. 9. Assists in resolving patient equipment problems of an immediate or “emergency” nature. 10. Assists with preventive maintenance, required service checks, and patient/environmental assessment of home respiratory equipment during scheduled visits to patients. 11. Monitors respiratory supply levels and place orders to replenish stock as approved by Sr. Warehouse Manager. 12. Assumes on-call responsibilities during non-business hours in accordance with the company's policy. 13. Develops technical knowledge of the respiratory products/services offered by the company and be prepared to provide information of it to others upon request. 14. Educates fellow company employees on the features and benefits of respiratory equipment, including appropriate safety features. 15. Participates in educational and professional programs and/or review professional literature on an ongoing basis; to maintain knowledge and competency in current and developing techniques, professional standards, and the DME products and services offered by the company. 16. Assumes full responsibility for his/her own actions, professional skills, and attitudes. 17. Maintains current licensure in all states where patient care will be provided. 18. Facilitates communication and collaboration between identified referral source/s and internal departments. 19. Markets the company in a positive and professional manner. Qualifications: • RCP Licensed in home state. • Graduate of an accredited respiratory care program. • Two-year hospital based respiratory care experience preferred. • One year's home care experience preferred. • Thorough knowledge and skill related to respiratory care field. • Ability to effectively supervise clinical personnel. • Ability to recognize the needs and concerns of people to result in constructive working relationships. • Basic computer skills and knowledge. • People-sensitive characteristics with a genuine desire to help others. • Ability to effectively communicate orally and in writing. • Basic understanding of insurance requirements (Medicare, Medicaid, and private insurance) Par Rate: Starting at $70,000

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Hospital Liaison is responsible for performing all tasks relative to institutional communications with the patient/client and referral sources within the designated facilities. Learn more about this Hospital Liaison position by watching this 2 minute video: **************************** Responsibilities and Duties: Handles intake inquiries from Case Managers and intakes all pertinent customer order information including documentation required to meet coverage criteria. Assists with in-hospital set-ups for home-going oxygen and other home-going modalities Responds to questions posed by Case Managers and referral sources within the facility related to home-going equipment/supply needs, acting as a liaison between MSC and the facility staff Maintains open communication with patients/clients and referral sources, responding to patient/client questions and problems while still in the facility Markets our services to the Case Managers and other potential referral sources within the designated facility Maintains open communications with all referral sources and documents with whom and with what frequency Other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: One year (minimum) of progressively responsible medical customer service experience. Knowledge and understanding of intake implications of industry change. Excellent skill sets in communication and customer relations. Detail oriented with excellent interpersonal and organizational skills (a TEAM player). Must be able to perform extensive driving as required for the position Must possess a valid driver's license Must be able to lift and carry up to 50 pounds Must be able to walk, stand, bend, stoop, and perform setup tasks throughout the workday. Must be able to safely operate equipment and follow all safety protocols. **Starting no less than $21.00/hr

Clinical Liaison (CL), Inpatient Rehabilitation Full-time Your experience matters University Hospitals Rehabilitation Hospital is operated jointly with Lifepoint Health and University Hospitals. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Liaison joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Clinical Liaison who excels in this role: Builds and maintains referral relationships to drive appropriate admissions to the hospital Assist and coordinate in-take and pre-admission screening process Perform on-site (typically in referring facility) clinical judgment to determine appropriateness of patient for admission Communicates to patients and family's rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation Secures information relating to patients' resources and benefits Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Clinical Licensure and a Bachelor's degree. Additional requirements include: Previous marketing/sales experience preferred Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems Formal Sales Training preferred Valid driver's license EEOC Statement “University Hospitals Avon Rehabilitation Hospital is an Equal Opportunity Employer. University Hospitals Avon Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required.

Job Description Coverage area: Cuyahoga County Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Cuyahoga County that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today! How YOU will benefit Grow your career in healthcare sales and outreach Make a real impact by connecting people to compassionate end-of-life care Engage with the community through events and networking Gain specialized knowledge in hospice care and related conditions Enjoy a dynamic, goal-driven role with autonomy and flexibility Be part of a mission-driven team that values dignity and compassion As a Community Liaison You will: Visit hospitals, clinics, and senior care facilities to promote our hospice services Build strong, ongoing relationships with doctors, nurses, and referral partners Attend community events to raise awareness and represent our brand Track and manage outreach activity in our system (CRM) Use market insights to plan and improve outreach efforts Educate families and professionals on hospice benefits and how we can help Work with our care team to ensure smooth patient referrals and quality care Stay current on hospice care through training and self-learning Complete reports, documentation, and other admin tasks on time Follow all healthcare rules and regulations Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Generous PTO Mileage reimbursement Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Qualifications 2+ years health care marketing experience Current and valid state driver's license Proof of auto insurance Strong interpersonal and communication skills Computer literacy and knowledge of relevant healthcare and administrative software Excellent analytical and problem-solving skills Organizational and time management skills Ability to work independently Ability to work closely and professionally with others at all levels of the organization and communities that we serve Demonstrates the highest degree of customer service and professionalism

Under the supervisor of the Director of Social Services & Special programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships within the community to strengthen referral relations. The Coordinator will focus on providing seniors with advocacy, support, education, and resources within the community and NEON Health Centers. The Coordinator will identify, train, supervisor, and oversee volunteers who provide customer service support to NEON staff. The Coordinator's overall efforts will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and the underinsured. . Education High School Diploma or GED is required. Additional specialized training in social services or related field is preferred. Minimum Qualifications Must be knowledge of community health and social service resources. Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 1-2 years of outreach, case management, or home health care experience. Dependable transportation is required. Strong verbal and written communication skills. The ability to supervise and empower volunteers to be effective in their roles. The ability to work cooperatively with different type personalities and ethnic backgrounds. Technical Skills 1. Use and/or operate office equipment, i.e. personal computers, calculators, and computers including experience with internet, email, or database management programs. 2. Proficient in the use of Microsoft Office applications, and Outlook. 3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.

Job Title: Academic Program Coordinator Physical Location: Kent Campus - Kent, OH Salary: $46,977 - $53,832 Basic Function: To coordinate the Peer Assisted Study Sessions program as part of the portfolio of Student Success Programs within the Academic Success Center of University College. Additional Basic Function - if applicable: Not applicable. Examples of Duties: Duties/essential functions may include, but not be limited to, the following: Coordinate designated educational or student service program(s); ensure policies and guidelines are followed. Evaluate program(s) and make recommendations for change as needed. Perform assigned financial responsibilities for the program. May recruit, train, and supervise student instructors for program(s). Prepare and/or develop program/course materials; distribute materials to appropriate parties. Provide information to students/clients and serve as spokesperson for the program. Prepare and maintain mandatory program documentation and records. Coordinate meetings, conferences, or special activities. Collaborate with schools, departments, colleges, faculty members, etc., regarding program(s). May provide direct supervision of unclassified employees, and/or direct supervision of support staff on an ongoing basis. Perform related duties as assigned. Additional Examples of Duties - if applicable: Not applicable. Minimum Qualifications: Bachelor's degree in a relevant field and two years of related experience. License/Certification: None. Knowledge Of: Personal computer applications Skill In: Written and verbal communication and interpersonal skills Ability To: Manage people and projects Preferred Qualifications - if applicable: Master's degree preferred. Assessments: Asterisk (*) indicates knowledge, skills, abilities which require assessments Working Conditions / Physical Requirements: None. Working Schedule: Monday - Friday 8 AM - 5 PM Additional Information: Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind. Disclaimer: The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

We offer a comprehensive Benefit package to Full Time Employees: PTO 401-k with Company match Health Insurances Company Paid Life Insurance Tuition Reimbursement Capital Health is seeking a full-time Community Liaison to maintain current accounts and open new doors through sales & marketing efforts. Qualified candidate will have either sales & marketing or healthcare experience with a passion for senior care and a desire to make a positive difference in the lives of others including our clients, patients, customers, referral partners and staff. The candidate we are seeking will be an assertive, ambitious, competitive and out-going diplomat with mature personal skills, a solid work ethic and strong communication skills. Job Description Summary Responsible for managing all aspects of agency sales and marketing for designated territory, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating patient's transition to home care. Essential Job Functions/Responsibilities Establishes and maintains positive working relationships with current and potential referral partners. Builds and monitors community, customer, payor and patient perceptions of the agency. Maintains comprehensive working knowledge of the agency markets including government agencies, major payor groups, key referral sources, and competitor's market positioning. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Maintains comprehensive working knowledge in the field of sales & marketing and shares information with appropriate agency personnel. Provides strategic sales plan on a quarterly basis. Completes 8-10 sales calls daily. Completes bedside visits when applicable and facilitates patients transition to home health care. Monitors cost-effectiveness of marketing efforts. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications Must have sales experience. Preferrably in home health care sales. Ability to market assertively and deal tactfully with customers and the community. Demonstrates good communications, negotiations, and public relations skills. Demonstrates autonomy, organization, flexibility and cooperation in performing job responsibilities. Must be dependable and skilled in time management. Must be driven to achieve goals and hungry for success!

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications Extensive experience in healthcare sales, especially home care and/or hospice Ability to market aggressively while simultaneously maintaining positive industry relationships Demonstration of good communication, negotiation, and public relations skills Ability to work independently Ability to build and maintain relationships with referral sources Must be willing to drive with reliable transportation, valid driver's license, and auto insurance

We offer a comprehensive Benefit package to Full Time Employees: * PTO * 401-k with Company match * Health Insurances * Company Paid Life Insurance * Tuition Reimbursement Capital Health is seeking a full-time Community Liaison to maintain current accounts and open new doors through sales & marketing efforts. Qualified candidate will have either sales & marketing or healthcare experience with a passion for senior care and a desire to make a positive difference in the lives of others including our clients, patients, customers, referral partners and staff. The candidate we are seeking will be an assertive, ambitious, competitive and out-going diplomat with mature personal skills, a solid work ethic and strong communication skills. Job Description Summary Responsible for managing all aspects of agency sales and marketing for designated territory, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating patient's transition to home care. Essential Job Functions/Responsibilities * Establishes and maintains positive working relationships with current and potential referral partners. * Builds and monitors community, customer, payor and patient perceptions of the agency. * Maintains comprehensive working knowledge of the agency markets including government agencies, major payor groups, key referral sources, and competitor's market positioning. * Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. * Maintains comprehensive working knowledge in the field of sales & marketing and shares information with appropriate agency personnel. * Provides strategic sales plan on a quarterly basis. * Completes 8-10 sales calls daily. * Completes bedside visits when applicable and facilitates patients transition to home health care. * Monitors cost-effectiveness of marketing efforts. * The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications * Must have sales experience. Preferrably in home health care sales. * Ability to market assertively and deal tactfully with customers and the community. * Demonstrates good communications, negotiations, and public relations skills. * Demonstrates autonomy, organization, flexibility and cooperation in performing job responsibilities. * Must be dependable and skilled in time management. * Must be driven to achieve goals and hungry for success!

OTHER: After School Program Date Available: October, 2025 Closing Date: 9/30/25 or until filled POSITION: 21 st Century Community Learning Center School Community Liaison 4 days a week 3 hours a day - $21.42 per hour Lincoln/McGuffey PK-8 (3:15-6:15 p.m.) site Willard/Jefferson PK-8 (4:00-7:00 p.m.) site MINIMUM ACCEPTABLE QUALIFICATIONS: High School Graduate Knowledge and ability to plan and run family programming. Experience working with middle school aged children and teachers. Willingness to substitute for activity leaders as needed. Willingness to go on an occasional Saturday field trip. Ability to use Microsoft programs. ADDITIONAL DESIRABLE QUALIFICATIONS: Bachelor's Degree in Education. School Community Liaison Experience. Ability to perform duties requiring strictest confidentiality. Ability to effectively communicate verbally and in writing. SUPERVISION RECEIVED: Explicit oral and written instructions are received from Supervisor of Community Outreach and Grant Development and 21st Century Community Learning Center Program Coordinator and/or Site Coordinator. DUTIES: Site Coordinator Recruit and ensure students are staying in the program. Make appropriate phone contacts about student absence. Substitute for activity leaders if needed. Plan and hold a minimum of three parent events and four parent workshops per year. Collect and evaluate parent program data. Work with site coordinator to resolve student/program issues or concerns. Abide by the rules, regulations, policies and procedures of the Warren City School District Board of Education. Perform other relevant duties as may be assigned by Supervisor of Community Outreach and Grant Development, 21st Century Community Learning Center Program Manager, Site Coordinator and Superintendent/CEO and/or his/her designee. *Employment upon verification of proper certificate, BCI/FBI background checks and all other pre-employment requirements are met. Procedure for Making Application: Current Warren City School Staff: Please send cover letter and resume to Debbie Ball, Office of Human Resources, Warren City School District, 105 High Street, N.E., Warren, OH 44481, or via email at *********************************, by close date noted above. External Candidates: Please apply using AppliTrack system through the link attached to this posting or by visiting the Warren City School District website at ********************************* On our main page click on "Job Opportunities" and click on Job ID 550. Warren City School District uses the AppliTrack system from Aspex Solutions to manage employment applications online.

The Clinical Liaison (CRT, RRT or Respiratory Therapist) provides clinical insight and education to DASCO patients, as well as patient instruction on the safe and appropriate use of home respiratory and other equipment. In addition, the Clinical Liaison will offer support and assistance with respiratory equipment and/or supplies such as downloads, pressure changes, mask fittings and documentation requests while in a clinic setting. Also maintains knowledge of equipment and services, remains compliant with all applicable rules and regulations, and supports the continuum of care for patients. ESSENTIAL FUNCTIONS: Patient and Caregiver Education Educate patients, family members, and caregivers on diagnoses, personal care, symptom recognition, equipment use and maintenance, and other relevant health topics via phone calls, Telehealth visits, and in-person interactions as needed. Clinical Support Provides in-person clinical assistance to physicians and other healthcare professionals to support patient care. Patient Follow-Up Conducts routine follow-up with patients in clinical, home, or hospital settings, including Non-Invasive Ventilation (NIV) follow-ups and phone communication with patients and caregivers as needed. NIV Services and On-Call Support Performs NIV setups and home visits as needed; participates in on-call rotation per departmental requirements. Equipment Delivery and Setup Delivers and sets up respiratory equipment in accordance with physician orders and provides comprehensive instruction to patients and caregivers. Care Coordination Supports the continuum of care by creating or overseeing care plans, communicating with physicians or clinicians, and proactively addressing patient care issues. Equipment and Operational Knowledge Maintains thorough and current knowledge of DASCO/OSHME equipment and services. May assist with quality control, equipment maintenance, and support of branch operations. Insurance and Financial Understanding Maintains a working knowledge of insurance benefits, coverage criteria, and patient out-of-pocket costs to effectively communicate financial responsibilities to patients and caregivers. Regulatory Compliance Ensures full compliance with HIPAA, The Joint Commission standards, State Respiratory and Pharmacy Board regulations, and all other applicable rules and laws. Licensure and Continuing Education Maintains active professional licensure or certification, including meeting all continuing education (CEU) requirements. Hospital Relationship Management Builds and nurtures relationships with hospital partners and care team members to support integrated patient care. Outpatient Support Assist partnership providers in outpatient clinic settings by helping patients troubleshoot equipment issues and resolve account-related concerns. Additional Duties Performs other duties as assigned by management in alignment with departmental goals and patient care needs. REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. Professional licensure or certification such as Certified, Registered or Licensed Respiratory Therapist, LPN or RN. Six months' experience in a clinical services role. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer Service / client focus Empathy Stress management POSITION TYPE/EXPECTED HOURS OF WORK: This is a split position to work some of the time in home and some of the time at the branch office. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a professional office setting, and also spends significant time in a clinical setting and in patient home residences. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities used by this position include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. The HCP is a tactile position, requiring the frequent handling of equipment, gauges and meters, and some physical contact with patients during training or clinical follow-ups. TRAVEL: Some travel is required for this position, with occasional overnight travel for continuing education or other meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT: DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO's employees to perform their job duties may result in discipline up to and including discharge

Job Description At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required. Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.

Department: Early College Opportunities Reports To: Project Manager, CCP & ECP Recruitment Type: External/Internal Employment Type: Part-Time Support Staff Non-Union Work Schedule: M-F, 8:30am-5pm (29 hours a week), Multiple Campuses Number of Openings: 1 Job Description: SUMMARY Provides academic support, coaching for academic success, and activities that foster a sense of belonging in a college setting for First Jennings CCP Scholars program. Serves as liaison and connects students to personal, academic, and career support services. Conducts individual and group program-engagement sessions. Collaborates with Tri-C staff, College Credit Plus Coordinators, CCP faculty, College counselors, and high school counselors and personnel to ensure optimum student support. Provides mentorship and coaching for success. ESSENTIAL FUNCTIONS * Utilizes mentoring and coaching skills to increase student motivation and commitment to completing a degree * Facilitates connections to campuswide resources, including hubs affiliated with Early College Opportunities * Facilitates and organizes opportunities for students to participate in individual and group program-engagement sessions * Serves as liaison and connects students to personal, academic, and career support services * Monitors participants' academic progress and refers to the counseling department as needed * Assists students with completing financial aid and scholarship applications, writing essays/papers, connecting to academic support, and informing students of program offerings * Conducts individual and group program-engagement sessions * Conducts outreach to First Jennings Scholars taking courses off-site in high schools or fully online * Facilitates supplemental skill-building concepts for students enrolled in high-risk courses * Meets regularly with staff for participant and program evaluations * Works collaboratively with the Counseling department to ensure deliberate and attentive student referrals when needed * Meets with CCP faculty regarding student progress and course content/materials, as needed * May attend College-wide meetings, workshops, and conferences as directed * Assists with metric tracking and report preparation * Supervises work-study students * Performs other duties as assigned REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Bachelor's Degree in a related field * Minimum of two years of demonstrated experience advising, counseling, and/or teaching at the secondary or post-secondary level * Demonstrated experience making sound decisions that affect a work unit or team * Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations KNOWLEDGE, SKILLS, and ABILITIES * Ability to travel between campuses and worksites to ensure student and programmatic support * Demonstrated knowledge of student support concepts, practices and procedures, and ability to use in varied situations * Demonstrated knowledge of virtual classroom learning * Possess excellent written, verbal, and interpersonal communication skills * Possess strong organizational and time-management skills * Ability to work accurately with great attention to detail * Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment * Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes * Possess sound understanding of the needs of community college students * Ability to work well with faculty, administrators, staff, students, and community agencies * Possess willingness and ability to work evenings and weekends as needed * Ability to enter, monitor, and interpret student data accurately * Excellent customer service skills and proven ability to develop and sustain productive customer relationships * Ability to effectively complete work assignments independently * Possess working knowledge of student advising concepts, practices, and procedures with the ability to use in varied situations as it pertains to the departmental focus * Demonstrated basic project management skills * Demonstrated basic Blackboard skills (or equivalent program) * Demonstrated intermediate Banner System skills (or equivalent program) * Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint * Demonstrated basic proficiency with Microsoft Excel and Access * Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity * Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects * Ability to develop and maintain relationships with key contacts to enhance work flow and quality * Possess sensitivity to appropriately respond to the needs of the community COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Collaboration * Quality of Work VERY IMPORTANT COMPETENCIES * Communication * Time Utilization IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Master's Degree in a related field * Demonstrated experience with Banner or other student information systems, learning management systems (Blackboard, * Brightspace, etc.), and other College-specific software PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with * hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite This is a Part-Time Non-Bargaining Unit Position, with a Minimum Hiring Rate of: $22.00/hr. Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

SUMMARY: The Community Health Worker (CHW) provides community support services by partnering with other community agencies to help at risk / high risk individuals and their families navigate complex social service and health care systems to services to promote healthy behaviors and manage conditions that affect their health and social well-being. This culturally and geographically connected individual serves as a link between underserved communities and existing community resources. Through home visiting, these individual assists clients in overcoming barriers to health, social services, education, and employment by performing the following duties. SUPERVISOR: Director of Community Impact DUTIES AND RESPONSIBILITIES: * Canvases clinics, community centers, emergency departments, homeless shelters, and identified "hot spot" neighborhoods to find and enroll individuals who meet the criteria for being at risk / high risk. * Connects the client to Medicaid and a medical home for preventive services within 14 days of program enrollment. * Works with the clients to connect them to community social services in order to remove barriers to care (e.g. transportation, housing, mental health counseling, etc.). * Educates enrolled clients regarding topics such as hygiene, community groups and stress management. * Attends trainings and monthly meetings and submit documentation of same to supervisor. * Successfully completes Community Health Worker curriculum. * Uses the Pathways protocols for care coordination activities at all times. * Interviews clients with problems such as personal and family adjustments, health, finances, employment, food, clothing, housing, utilities, and physical and mental impairments; completes appropriate checklist; and brings information back to agency clinical professionals to determine nature and degree of problem. * Enters information from home visits into database in an accurate and timely manner. * Secures information such as medical, psychological, and social factors contributing to client's situation, and forwards information to clinical professionals for evaluation. * Accesses and records client's and community's resource information. * Advocates for client and acts as a liaison between client and other service providers. * Counsels client individually, in family or other small groups, regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning. * Helps client and family through individual or group conferences to understand, accept, and follow medical recommendations. * Reviews care plan developed by clinical professionals and performs appropriate follow-up activities as directed. * Secures supplementary information such as employment or medical records or school reports as directed. * Determines client's eligibility for services such as financial assistance, insurance and other programs in place to assist individuals and refers clients to community resources and other agencies to meet identified needs. Requirements MINIMUM QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High School Diploma or GED * At least 18 years of age * Willingness to obtain Community Health Worker Certification through the Ohio Board of Nursing (may be obtained after hire 6 months) * Must live in the City of Akron or surrounding area and have been a resident for at least two years * Ability to work in diverse communities and among different races, cultures and classes * Ability and willingness to provide emotional support, encouragement and motivation to patients * Familiarity with resources available within the community * Reliable transportation * Basic computer skills * Must successfully pass a background check and drug screen LICENSES OR CERTIFICATIONS REQUIRED: * Successful Completion of Community Health Worker Curriculum COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Student Support Services Date Available: To Be Determined Closing Date: 05/21/25 or until filled. Minimum Qualifications: High School Diploma. Excellent communication skills, both verbal and written. Must be able to demonstrate excellent attendance in the workplace. Demonstrated success in working with adults and children as well as collaborating with community groups/agencies. Self-motivated. Ability to maintain confidentiality. Ability to use a computer and related technology, and district used platforms. Desired but not required, education beyond high school with concentration in social work areas. Reports to: Building Principals, Supervisor of Community Outreach and Grant Development, and the Associate Superintendents. Summary: The School Community Liaison position will focus efforts on reducing non-academic barriers to student success within the Warren City School District and on engaging parents/families in the educational process. There is a particular emphasis on improving student attendance and connecting family needs with school and community-based resources. Duties: Refer, facilitate, document and follow-up on identified non-academic needs that are created barriers of families and students with school or community-based resources. Attendance - Work to improve attendance by working with students and parents through (non-inclusive) documented methods, including but not limited to phone calls, home visits, parent conferences, student meetings, monitoring attendance and absenteeism. Additionally, create and monitor intervention plans and student truancy reports in accordance with HB410, taking initiative to stay current on, and working to apply other best practices in reducing student absenteeism. File all paperwork with the Juvenile Court for habitual truancy. Maintain accurate records of contacts and services provided for program evaluation purposes. Work with the Building Leadership Team/Building Administrative Team in developing and implementing activities, including but not limited to special events, evening programs, events that engage families. Work with students, families, staff and community resources to improve and maintain positive behaviors of students while in school, in areas such as, but not limited to building incentive plans, referrals to appropriate district and/or community resources. Communicate and update Building Principal on all aspects of the position. Attend building and district-level meetings as scheduled. Work in collaboration with other staff members to maintain and facilitate student and family access to the building pantry, ensuring usage for those in need of resources. Abide by the rules, regulations, policies and procedures of The Warren City School District Board of Education. Perform any other relevant duties as may be assigned by the Superintendent/ CEO, Chief Academic Officer, Associate Superintendent, Building Principal and/or designee. SALARY: Salary Table L. Salary Range as per Board approved Salary Table. CONTRACT: 204 Day (39 Week); 7.0 hours per day, 35.0 hours per week (Up to 15 additional days at per diem rate, as determined by Superintendent/CEO, designee or program needs). Employment upon verification of BCI & FBI background checks, and all other pre-employment requirements are met. PROCEDURE FOR MAKING APPLICATION: Current Warren City School Staff: Please send cover letter and resume to the Warren City School District, Office of Human Resources, Attention: Debbie Ball, 105 High Street, N.E., Warren, OH 44481, or by email to *********************************, by closing date indicated above. External Candidates: Please apply using AppliTrack system through the link attached to this posting or by visiting the Warren City School District website at ********************************* under "Quick Links", click on "Job Opportunities", then "Apply" next to Job ID 673, or "Start an application for employment." Once your application is complete and submitted, you will receive a confirmation number/message. Warren City Schools uses the AppliTrack system from Frontline Technologies to manage employment applications online.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the general supervision of the Program Manager and Case Manager, the Community Health Worker is responsible for providing ongoing outreach services to at least 24-33 African American high risk pregnant women in the specified geographic locations. Effectively manage each participant's case file. Education High School Diploma or GED is required. Bachelor's degree in Social Work or a related field is preferred. Minimum Qualifications Must be knowledge of community health and social service resources. Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 1-2 years of outreach, case management, or home health care experience. Dependable transportation is required. Technical Skills 1. Use and/or operate office equipment, i.e. personal computers, calculators, and computers including experience with internet, email, or database management programs. 2. Proficient in the use of Microsoft Office applications, and Outlook. 3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.