Customer Relationship Liaison -Albuquerque NM
Liaison job in Albuquerque, NM
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
Hours: The anticipated hourly range for this position is $20 - $23.71. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Salary: The anticipated hourly range for this position is $20 - $23.71. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Covering hospital accounts and some specialty clinics in the greater Albuquerque NM area.
ABOUT THE COMPANY
Apria Healthcare's mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
Job Summary
This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as a single point of contact for a specific account or accounts.
Responds to customer needs, concerns and complaints in a timely manner.
Consults with clients and referral sources on products and necessary equipment.
Obtains all documentation to be scanned and batched at the Branch.
Manages all follow-up functions with the account, post set-up.
Oversees all transactions coming from a specific account(s), including all referral sources.
Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling.
Assesses patient's needs and promotes company products/services at office visits, as appropriate.
Proactively resolves issues by anticipating and identifying problems then coordinating the appropriate solution(s).
Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments.
Assists medical groups and/or other provider groups to understand the products and services available under the contract.
Assists in the utilization process as well as transitioning members related to capitation switch outs.
Coordinates patient services with physicians and medical groups.
Identifies and develops strategic relationships within the institution that will enhance patient care.
Participates in the institution's quality assurance/performance improvement initiatives as requested.
• Performs timely follow up on initial/renewal authorizations to maintain reimbursement of products/services.
Performs follow up on outstanding CMNs, Renewal CMNs, and prescriptions.
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services in accordance with training received and approved by state licensure limitations.
Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis.
Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team.
Operates company vehicle (non-CDL) in accordance with the essential job functions.
Sets-up and delivers home healthcare products and services.
Performs other duties as required.
Education and/or Experience
High School diploma required.
At least 2 years of related experience rquired.
Minimum of three years driving history required.
Must be at least 21 years of age or older at the time of hire
Demonstrated ability to build and maintain solid working relationships with internal and external customers.
Learn and comply with all Department of Transportation, Transportation Safety Management (TSM) requirements applicable for the safe and complaint use of Apria vehicles.
Participate in and successfully complete ongoing training and development to become and remain qualified to perform the essential job functions.
Geographically located within the assigned territory.
Certificates, Licenses, Registrations or Professional Designations
Must Poses a Valid Driver's License
SKILLS, KNOWLEDGE AND ABILITIES
Business Acumen
Problem Solving/Analysis
Communication Proficiency
Personal Effectiveness/Credibility
Computer Skills
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). In addition:
Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
Employee continually engages in activities that require talking and hearing.
• This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.
Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. In addition:
The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.
The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high.
There is moderate exposure to dust, fume, mists and odors.
Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states.
General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment.
May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.
Will be required to wear various personal protective equipment consistent with the hazards encountered in this role
Apria Healthcare is committed to hiring veterans and military spouses.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Auto-ApplyPartnership Liaison - New Mexico/Must live in market
Liaison job in Albuquerque, NM
A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop USPI centers potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, supporting service line expansion initiatives. All provider engagement, and work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.
PRIMARY JOB DUTIES AND RESPONSIBILITIES
* Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
* Identify trends in assigned providers' utilization of the USPI center and facilitate discussions with the provider / practice to understand underlying dynamics, decision making behind facility selection, feedback etc.
* Coordinate with Operations team and provider / practice to optimize use of existing block times and increase the provider's access to procedural time at the center
* Conduct face-to-face sales meetings with clients ensuring through understanding of the center's attributes, specialty capabilities, processes as well as patient experience & safety outcomes
* Complete follow-up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians' desires, needs and obstacles to growth to increase potential case volumes at USPI centers
* Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers
* Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and / or market goals.
* Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders.
* Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area.
* Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
* Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership.
* Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS
Minimum Education
* High School diploma/GED required. Associate's degree preferred. Bachelor's degree strongly preferred.
Minimum Experience
* At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices
Other Requirements
* Exhibited success in a business development / sales role
* Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills
* Capacity to work independently with minimal supervision
* Ability to travel in market. Selected candidate will be required to pass a Motor Vehicle Records check.
#LI-SG2
Community Support Worker - Work life balance
Liaison job in Albuquerque, NM
Join Our Team as a Community Support Worker - Empower Families & Foster Growth!
About Us:
Join our vision at The Community Lighthouse of healing the world, one child at a time. We believe in empowerment through education and training. As an organization, we are passionate about helping others and dedicated to empowering families, children, and professionals to heal trauma for generations to come. While we take our work seriously, we maintain a playful atmosphere, ensuring we enjoy what we do and have a good time.
We are dedicated to training you in the Nurtured Heart Approach and believe that individuals who thrive in teamwork, enjoy building positive relationships, and maintain a healthy sense of humor will flourish in our culture.
Our Values and Culture:
At The Community Lighthouse, our values are lived every day, shaping a culture where collaboration, support, and growth thrive. We show up with our best selves, so that our patients can find their best selves:
Play! - Creativity and exploration are at the heart of both our work and our team culture.
Guiding families toward healing - We are dedicated to helping families overcome challenges and build healthier lives.
Building healthy relationships - Positive, meaningful connections with clients and colleagues are key to success.
Staying curious - Continuous learning helps us grow as professionals and improve the care we provide.
Daring to Lead - We take initiative and empower ourselves and our clients to succeed.
Investing in Growth - If we want our clients to grow, we must model growth ourselves. We focus on both personal and professional development.
We're ONE team - Collaboration is central to our success, and we invest in each other's growth and well-being.
Our team-building activities and social events further reinforce our supportive culture, where everyone is encouraged to thrive. Collaboration and flexibility are woven into everything we do as we work together to support both our clients and each other.
Why You'll Love Working Here:
At The Community Lighthouse, we value flexibility and support, providing manageable caseloads and regular check-ins to keep you thriving. We prioritize work-life balance and ensure you have the tools and support you need to make a real difference while taking care of yourself. Our culture is centered on collaboration, growth, and personal empowerment. Plus, we offer paid mileage and time for driving between client appointments, ensuring you're compensated for your travel-a practice many providers don't follow.
You'll have a flexible schedule with opportunities to work in a variety of environments, from home visits to community settings, helping clients overcome barriers and live more independently.
Training and Development:
We provide ongoing PAID TRAINING in the Nurtured Heart Approach to equip you with skills to support clients in achieving their goals. You'll also have access to PAID CEUs for continuous professional development.
Pay Based on Degree:
$20 - $34 Per hour ($41,600-$66,560)
AA Degree: $20 - $24 per hour ($41,600-$49,920)
Bachelor's Degree: $24 - $28 per hour ($49,920-$58,240)
Master's Degree: $28 - $32 per hour ($58,240-$66,560)
Spanish-Speaking Add-On: +$2 per hour
Requirements
The Community Support Worker provides Comprehensive Community Support Services (CCSS) to qualifying clients at home, school, and in the community. You'll support individuals and families experiencing behavioral health challenges and help them succeed in their daily lives.
Coordinate and facilitate team meetings as needed.
Support clients by coaching in areas like socialization skills, daily living skills, school and work readiness, and education.
Assist in crisis situations by developing and utilizing crisis plans.
Engage clients in achieving treatment goals.
Complete required documentation for all client interactions.
Attend meetings and trainings to stay current on agency practices.
Minimum Requirements:
Must be at least 21 years old.
1 year of relevant experience working with the target population.
Flexibility to coordinate with client schedules and attend training, supervision, and meetings.
Fluent in reading, writing, and speaking English (Spanish is a plus).
Reliable transportation and ability to engage in moderate day travel.
Full-time Monday-Friday with availability 8a-7p
Benefits
PAID TRAINING
WORK-LIFE BALANCE
SUPPORTIVE CULTURE
GROWTH OPPORTUNITIES
DIVERSITY, EQUITY, and INCLUSION
Up to 3.5 WEEKS PTO & PAID SICK LEAVE
6 PAID HOLIDAYS
Medical, Dental, Vision, and Life Insurance
PAID MATERNITY LEAVE
DISCOUNTED GYM MEMBERSHIP
401K - 4% MATCH
PAID MILEAGE & TIME for driving between client appointments
#IND1
Auto-ApplyMarketing & Outreach Specialist
Liaison job in Albuquerque, NM
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Paid time off
Oso Communications Inc. is growing, and were looking for a highly aggressive, motivated, and outgoing individual to join our team as a Marketing & Outreach Specialist.
In this role, youll be the voice of Oso Communications to other Internet Service Providers across the state and beyond, building relationships, promoting our services, and helping expand our network. This position will require travel to meet with potential partners and attend industry events.
What Youll Do:
Reach out to and connect with Internet Service Providers, creating lasting partnerships
Develop and execute marketing campaigns to promote our services
Manage and grow our social media presence
Represent our brand at industry events, meetings, and online forums
Assist with recruiting and promotional initiatives
What Were Looking For:
Strong people skills confident, approachable, and professional
Highly aggressive and goal-driven personality
Willingness to travel as needed
Marketing and/or social media experience
Excellent communication skills (phone, email, and in-person)
Ability to work independently and as part of a team
Organized and detail-oriented
Full-time position | Competitive pay | Opportunities for growth
Hospice Community Liaison
Liaison job in Albuquerque, NM
Full-time Description
About the Role The Hospice Community Liaison at Corus Hospice plays a vital role in helping patients and families access compassionate end-of-life support when it matters most. This position connects physicians, facilities, families, and community partners with the clarity, education, and guidance they need to navigate hospice care confidently. At Corus-and across the CareM family-our mission is simple and deeply human: to bring out the courage in others. As a Community Liaison, you become a bridge for families in moments of uncertainty, offering calm direction and reliable partnership.
Key Responsibilities
Build and maintain strong, trust-centered relationships with referral sources, including hospitals, skilled nursing facilities, physician partners, and community organizations.
Provide timely, clear education about hospice services, eligibility, and the Corus philosophy of care.
Facilitate the referral and admissions process by gathering information, coordinating with clinical teams, and ensuring a smooth transition into care.
Identify opportunities to expand awareness of Corus Hospice through presentations, meetings, and ongoing outreach in assigned territories.
Serve as a responsive, solutions-focused partner to families and providers, ensuring communication is consistent, transparent, and aligned with CareM values.
Requirements
What We're Looking For
Experience in hospice, home health, healthcare outreach, or relationship-driven sales is preferred.
Strong communication skills and confidence in educating diverse audiences (physicians, families, case managers, facility leaders).
Ability to build rapport, listen deeply, problem-solve, and work collaboratively across teams.
A mindset rooted in service, empathy, and professionalism-especially during emotionally sensitive situations.
Valid driver's license, reliable transportation, and state-required insurance.
Bachelor's degree in marketing, business, healthcare, or related field preferred; equivalent experience considered.
Why Join Us
At Corus, we are known for warm, steady, and mission-anchored care. Our teams show up for patients, for families, and for each other with the quiet strength that defines hospice work. As part of the CareM network, we uphold a shared commitment to:
Courage - helping people feel seen, capable, and supported in difficult moments.
Trust & Integrity - doing what we say, with transparency and respect.
Teaching & Collaboration - partnering with colleagues and community leaders to elevate care everywhere we serve.
Innovation & Discipline - seeking better ways to meet patient needs while maintaining consistent, reliable standards.
We offer:
Monday-Friday schedule with flexibility
Competitive compensation
Full benefits beginning the first of the month after hire
Medical, dental, and vision coverage
Paid time off and 401(k)
Opportunities for personal and professional growth across the CareM family
A team culture that values clarity, compassion, and the courage to do right by every patient
If you are driven by purpose and energized by relationship-building in a mission-centered environment, we'd be honored to meet you.
Outreach Coordinator
Liaison job in Albuquerque, NM
Job Details Albuquerque, NM Albuquerque, NM $18.00 - $20.25 Hourly DayOutreach Coordinator
The Transitional Living Program Outreach Coordinator is responsible for identifying, engaging, and building trust with runaway and homeless youth eligible for the TLP . This position connects youth to safe housing and essential services through street-based outreach, relationship-building, and coordination with internal teams and community partners. The Outreach Coordinator plays a critical role in ensuring youth have access to stable support systems and pathways toward long-term independence.
Qualifications
A bachelor's degree in social work, psychology, human services, or a related field is preferred. However, equivalent work experience will be considered in lieu of a degree.
Two years of experience working directly with youth, particularly those experiencing homelessness, involvement in the child welfare or juvenile justice systems, or other systems of care.
Experience in street outreach, crisis intervention, case management, or similar community-based work is strongly desired.
Must be able to pass comprehensive criminal, sexual offender, MVD background checks.
Must have car, valid driver's license, and maintain state required automobile insurance minimums.
Supported Living Service Coordinator
Liaison job in Albuquerque, NM
Job DescriptionDescription:
Provide Service and Health Care Coordination and supervision of the daily implementation of the Individual specific Plan for the individuals we serve. Coordinate all health care needs as well as program needs. To be an advocate for the individual and ensure all health and safety needs are met with dignity. Provide mentorship, guidance, and training to employees.
Ideal candidate:
Has experience with individuals that have a Prader Willis diagnosis, has experience with individuals that are non-verbal, and has an encouraging spirit.
Position Duties and Responsibilities
Participate as an Interdisciplinary team member for all individuals on your caseload. Work in conjunction with the individual and their team to identify current and future goals, development, and implementation of the Teaching and Support Strategies (TSS) and outcomes.
Independently review written and verbal reports/documentation related to daily progress and provide intervention or training to employees when needed.
Advocate and teach others to advocate for the individual(s) supported
Act as a positive role model to both individuals and employees.
Ensure the location presents a warm and inviting home setting.
Provide emotional support and feedback to the individual and their family if applicable.
Independently identify social, economic, recreational, and educational services in the community that will meet the individual's needs.
Provide transportation (using personal vehicles) and ensure provisions for transport are available via employees on shift for the individuals served. Accessing the community is a priority and a necessity for those whom we support.
Service Coordinators are required to have transportation for all individuals' needs; including but not limited too; medical appointments, to and from CCS/work programs, activities, etc.
Ensue all staffing needs are met in homes to meet the state and the agency required coverage to maintain health and safety. This includes covering shifts when another coverage is unattainable and explanation of overtime
Provide employees with strategies, tools and mentorship to ensure success in the following areas: the daily functions of providing a safe and inviting home experience, ISP implementation, increased independence of individuals supported, continuity of care, and promotion opportunities for employees.
Independently evaluate employee's ability to successfully meet the needs of the individual. Provide formal and informal feedback/evaluations and training to the employee including 90-day assessment, annual evaluation, and infraction reports.
Actively mentor and train employees within the role they currently hold as well as provide advancement opportunity through supporting the management training program
Healthcare Coordination involves organizing individual care activities and sharing information with all IDT members to achieve safer and more effective care.
This means that the individuals' needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care.
Communicating with physicians, dentists, and other healthcare providers as needed
Timely sharing of information with IDT members, guardians, family, medical and behavioral provider agencies
Tracking implementation of recommendations made by a medical provider or therapist
Attend all quarterly State Provider Meetings.
Complete all required training including the DDSD service coordination requirements and work within all HeartWell Policies & Procedures.
Maintain regular communication with the assigned nurse, assistant director, program director and HR on all appropriate related matters.
Active participation in all internal and external audits/surveys
Listed below are direct tasking responsibilities. Please note this list is not all inclusive; additional tasks are necessary for the success of the home, the individuals and the employees providing the support.
On-call for home and agency in accordance with current guidelines
Utilize and manage agency petty cash card for location purchasing needs
Manage day-to-day staffing needs. Provide coverage as necessary
Independently complete each new hire training and support ongoing employee training and guidance
Conduct regular team meetings
Schedule and attend client appointments and ensure medication management
Complete Weekly Medication QA's (not allowed to be delegated)
Quarterly pharmacy verifications
Ensure nutritional recommendations are met through creating menus, prepping the shopping list and shopping for groceries or other items (not allowed to be delegated)
Independently verify bi-weekly/monthly documentation and billing for each service provided. Resolve billing/budgeting issues with teams - explanation for Overtime
Write the TSS
Documentation verifications including ensuring TSS frequency
Attend meetings including administration, clinicals, ISPs, and IDTs.
Team driven weekly emails
Time sheet review and submittal including working schedule
Independently verify/complete monthly activity schedules.
Complete monthly reports/documentation for submission independently
Verify monthly location safety including safety drill completion
Teach employees Therap daily documentation process, the GER process, and support the ANE reporting process.
Client Funds reconciliation (ledger / receipts) monthly
Requirements:
Position Requirements
Minimum - High school diploma or equivalent
Current and Valid Driver's License- Safe insured/ registered vehicle
Completed a minimum of 1 yr. of human service management
OR
**** Have successfully completed the HeartWell Management Training Program
Local Government & Community Coordinator, Lead
Liaison job in Albuquerque, NM
Lead Local Government & Community Coordinator Salary Grade: G05 Minimum Midpoint Maximum $90,316 - $121,926 - $153,536 Builds trusting relationships with local government officials, appointed, staff, community leaders in order to inform and educate them on our company and industry issues to create positive outcomes for the Company and its communities. Builds an external broad base coalition of stakeholders and grassroots initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops, builds, and maintains relationships with local elected officials, appointed officials, and local government staff members
Attends evening city/county meetings; while educating, updating, and informing attendees on company and industry issues and topics
Provides talking points and white paper to elected officials and their staff
Meets one-on-one with elected officials and staff on a regular basis; invite them to events, activities, tours, PAC events, and training classes; assists them with constituent issues and local gov't projects related to the Company
Develops, builds, maintains, and expands relationships with political stakeholders and nonprofit associations engaged in politics and policy
Builds a broad base coalition and network with traditional and nontraditional allies
Assists Company groups and departments in navigating through road blocks caused by the political environment, community opposition, and local government barriers
Sets up meetings with external stakeholders and Company officials, to make sure the Company is talking to the appropriate person(s) in government
COMPETENCIES:
Utilizing/managing social media tools experience
Developing political communication messaging experience
Involvement in the political process or local government experience
Ability to understand and assimilate complex technical information
Ability to maintain positive and productive working relationships with various individuals and groups
Ability to manage, plan, and organize several concurrent complex activities under severe time constraints
Ability to develop and execute strategies
Ability to understand and manage business situations
Ability to function in a regulated environment
Ability to manage conflict and competing interests
Strong research, analytical and problem solving skills
Advanced consulting skills
QUALIFICATIONS:
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor s degree in business, public administration or communication or a related field preferred, with seven or more years of related experience, including relevant utility experience or equivalent combination of education and/or experience related to the discipline.
Economic development experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid drivers license and meet PNM driving requirements at all times. Must comply with all PNM driving safety policies and requirements, including training as necessary.
COMMUNICATION SKILLS:
Strong public speaking skills; ability to develop and organize grassroots and community based initiatives
Effective written and verbal communication skills
Advanced negotiation skills and ability to gain concessions without damaging relationships
Ability to read, analyze, and interpret highly complex documents
Ability to write speeches and articles using original and innovative techniques
Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences
Ability to speak clearly and persuasively in positive or negative situations
Ability to effectively listen and get clarification to respond to a wide-range of questions
Ability to write complex correspondence
Ability to respond effectively to highly sensitive inquiries or complaints
MATHEMATICAL SKILLS:
Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
COMPUTER SKILLS:
Advanced knowledge of word processing, spreadsheet, database, and presentation software
Social media experience a plus
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to solve problems strategically by understanding the company's position, the political environment, and the stakeholders needs and craft a solution that doesn't negatively impact the company and the external relationships. Ability to simplify the company's technical message in a way that can be easily and quickly understood by an elected official and external stakeholder. Ability listen effectively and evaluate the concern and determine the real issue.
DECISION MAKING:
Has accountability and authority to resolve community issues and concerns and responsibility to commit to specific functions and events that fall within strategy while operating within a specified budget. Develops and executes tactical procedures to achieve department goals. Manages time effectively between elected officials, community leaders, staff, and internal groups.
SCOPE AND IMPACT:
Manages multiple large communities within company operating and service territory with issues that influence state, local, and federal programs. Has the ability to impact positive outcomes for the company related to local governments, business and community organizations and improve trust and stakeholder relationships. Directly impacts revenues, sales, budget, and regulatory reviews. Resolutions, ordinances, legislation impacts costs, fees, permits, and Company image.
PHYSICAL DEMANDS:
Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Ability to attend networking events in evenings, mornings and weekends and attend meetings and events on short notice. Ability to notify elected officials on outages.
WORK ENVIRONMENT:
Office environment.
Significant travel is required throughout the Company s metro and northern service territory..
JOB DESCRIPTION
Local Government & Community Coordinator
Salary Grade: G06
Minimum Midpoint Maximum
$78,537 - $106,024 - $133,511
SUMMARY:
Under general supervision, proactively builds, manages and maintains productive relationships with key communities, customers and stakeholders. Partners with key stakeholders to balance community and company interests to develop mutually beneficial solutions through political and issue based campaigns.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Builds positive relationships with key community stakeholders, including but not limited to: city council, mayor, chambers of commerce, economic development organizations, educational institutions, businesses, city and county managers, local media, advocacy groups, etc.
Coordinate campaign operations including, but not limited to, strategy, grassroots/grass top/field organizing, marketing, messaging and research/analysis.
Serves as central point of contact for community members to notify the company of pressing issues and problems
Expeditiously identifies internal and external stakeholder team required for issue resolution; escalates issues to necessary organizational level as necessary for quick resolution
Manages progress on problem resolution to completion and communicates with internal and external stakeholders throughout the process
Identifies trends and opportunities to proactively prevent and resolve problems in other communities and bring them to the attention of the department director
Participates in internal meetings/trainings to gain understanding of operational issues and projects and facilitates work in local communities
Identifies, understands and communicates pressing community issues and initiatives relevant to the company; develops and manages community advisory groups, town halls and other events as necessary
Identifies public-facing opportunities and events providing robust communication channels between the company and the community; ensures company visibility within the community through events, meeting participation, and other public information
In partnership with community relations, identifies strategic investment opportunities for local company contributions including events, non-profits and activities; helps promote local employee engagement on key community boards and civic organizations
Works with management to identify and communicate strategic opportunities to balance company and community interests and opportunities; identifies current gaps and future risks and recommends risk mitigation actions
Understands and communicates community situations to internal stakeholders and identifies community-specific tactics essential for achieving company objectives in the community; recommends key messages to help prepare company experts for their participation in community-facing events
Stays informed and current on company issues and proactively communicates these messages as appropriate
Creates and maintains a safety conscious work environment by leading and influencing others to follow safe work practices
COMPETENCIES:
Ability to formulate, implement and manage issue, marketing and/or political campaign strategies.
Project management experience
Strong strategic thinking skills
Ability to understand and assimilate complex technical information
Ability to maintain positive and productive working relationships with various individuals and groups
Ability to manage, plan, and organize several concurrent complex activities under severe time constraints
Ability to function in a regulated environment
Ability to manage conflict and competing interests
QUALIFICATIONS;
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor degree in business, public administration or communication or a related field preferred, with five to seven years of related experience, including relevant utility experience or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid driver s license and meet PNM driving requirements at all times.
Must comply with all PNM driving safety policies and requirements, including training as necessary.
COMMUNICATION SKILLS:
Effective written and verbal communication skills
Ability to read, analyze, and interpret highly complex document
Ability to write speeches and articles using original and innovative techniques
Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences
Ability to speak clearly and persuasively in positive or negative situations
Ability to effectively listen and get clarification to respond to a wide-range of questions
MATHEMATICAL SKILLS:
Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
COMPUTER SKILLS:
Advanced knowledge of word processing, spreadsheet, database, and presentation software
Social media experience a plus
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to apply creativity to problem solving and utilize analytic skills and modeling capabilities to provide ongoing insight into the business and to make recommendations and decisions. Ability to balance the needs and issues of multiple communities simultaneously and communicate to management effectively.
DECISION MAKING:
Has authority to resolve community issues and concerns and to commit to specific functions and events that fall within strategy while operating within a specified budget.
SCOPE AND IMPACT:
Manages multiple small communities within company operating and service territory with issues that are critical to the company and will likely have more frequent interactions with local elected officials. Has the ability to impact positive outcomes for the company related to local governments, business and community organizations and improve trust and stakeholder relationships.
PHYSICAL DEMANDS:
Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Must be able to attend networking events in evenings, mornings and weekends.
WORK ENVIRONMENT:
Office environment. Significant travel is required, possibly as much as three days each week.
SAFETY AND ADA STATEMENT
Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at ************.
School District Liaison
Liaison job in El Cerro Mission, NM
Build and maintain mutually beneficial partnerships with clinical placement sites throughout New Mexico and surrounding areas. Facilitate efficient placement of students in clinical placements. Maintain records and documentation related to student placements and compliance with regulations. Assist with student recruitment and application for College of Education programs and connect potential students with academic advisor and faculty mentor. Travel frequently throughout New Mexico to build and maintain relationships with clinical placement site personnel and to recruit potential students. Exhibit strong communication skills to interact effectively with potential and current students, university faculty, and clinical placement site personnel. Commit to collaboration, teamwork, and a culture of mutual respect and support among colleagues. Develop memorandums of understanding (MOUs) and other agreements with clinical placement sites. Assist with evaluation of clinical components of programs for the College of Education. Assist with establishment, maintenance, and revision of Clinical Education procedures and data management systems. Work with media/technology services departments to facilitate equipment used during student clinical placements. Assist with accreditation. Participate in the process of ongoing personal and professional development. Model professional standards and ethics in accordance with WNMU philosophy. Provide professional contributions within areas of expertise as appropriate. Participate in departmental and College committees and special projects. Perform other duties as assigned.
Clinical Liaison - Up to $10k Sign on Bonus
Liaison job in Rio Rancho, NM
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
Why You'll Love Working With Us:
Comprehensive Benefits (Medical, Dental, Vision, 401k Match)
Student Loan Repayment & Tuition Reimbursement
CEU & Career Development Opportunities
Supportive, Inclusive Culture
Employee Recognition & Wellness Programs
Real Work-Life Balance
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience :
3 years healthcare experience required. Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
#INDRIO
Auto-ApplyClinical Liaison PRN
Liaison job in Rio Rancho, NM
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience :
3 years healthcare experience required.
Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
Auto-ApplyCommunity Support Worker
Liaison job in Albuquerque, NM
The Community Support Worker (CSW) delivers Comprehensive Community Support Services (CCSS), a service that is focused on collaboration with the adult/family /youth to identify and address barriers that limit development of skills necessary for independent functioning in the community. CCSS also focuses on developing strengths which may aid adults, youth and family in the recovery and resiliency process. Community Support Workers coordinate and provide services and resources for adults, youth, and families as identified by the individual or family to promote recovery, rehabilitation, and resiliency. Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing, and recreation pertaining to clients' needs, strengths, and specific impairments. The Community Support Worker also supports an adult, youth, or family in a crisis situation and provides individual interventions to develop or enhance a person's ability to make informed and independent choices.
COMMUNITY SUPPORT WORKER
Liaison job in Albuquerque, NM
Job Description
The Community Support Worker (CSW) delivers Comprehensive Community Support Services (CCSS), a service that is focused on collaboration with the adult/family /youth to identify and address barriers that limit development of skills necessary for independent functioning in the community. CCSS also focuses on developing strengths which may aid adults, youth and family in the recovery and resiliency process. Community Support Workers coordinate and provide services and resources for adults, youth, and families as identified by the individual or family to promote recovery, rehabilitation, and resiliency. Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing, and recreation pertaining to clients' needs, strengths, and specific impairments. The Community Support Worker also supports an adult, youth, or family in a crisis situation and provides individual interventions to develop or enhance a person's ability to make informed and independent choices.
IPRA Intake Coordinator
Liaison job in Albuquerque, NM
Coordinate the intake of public records requests for the Inspection of Public Records ("IPRA") Division; receive, evaluate, identify, and assign to appropriate unit/team. Evaluate a wide range of public records request issues and provide requesters with information and services related to IPRA. Coordinate assigned activities with department team and other City Departments; provide highly responsible and complex administrative support to the IPRA Division.
s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Associates degree from an accredited university or college in office administration, business administration or a related field; and
Three (3) years of office management, case or document processing management experience.
Experience working with public record, IPRA, or Freedom of Information Act (FOIA) preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Preferred Knowledge
* Pertinent Federal, State, and local laws, codes and regulations
* Principles and practices of the Inspection of Public Records Act ("IPRA")
* Operations, services and activities of IPRA program
* Principles and practices of records management
* Methods and techniques of report writing and information gathering
* English usage, spelling, grammar and punctuation
* Modern office procedures, methods and equipment including computer programs
* Methods and techniques of research and analysis
Preferred Skills & Abilities
* Provide information and assistance to the public regarding IPRA
* Perform responsible and difficult administrative support involving the use of independent judgment and personal initiative
* Interpret situations and determine the appropriate course of action
* Maintain confidentiality regarding records and cases
* Work independently in the absence of supervision
* Establish and maintain effective working relationship with those contacted in the course of work
* Communicate clearly and concisely
* Prepare clear and concise reports
* Respond to requests and inquiries from the general public
* Operate office equipment including computers and supporting word processing and spreadsheet applications
* Perform the essential functions of the job with or without reasonable accommodation
Community Health Worker (CHW)/Certified Peer Support Workers (CPSWs) (Street Medicine)
Liaison job in Albuquerque, NM
Description:
Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following:
People experiencing homelessness
Indigenous communities
Immigrant communities
Rural communities
BIPoC communities
LGBTQIA+ communities
Justice-impacted communities
The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. The WEA team's partnership model is collaborative and allows hospitals, health jurisdictions, and state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities. Elevate your career to new heights with an opportunity that transcends traditional healthcare boundaries! WEA is actively seeking compassionate and driven individuals for several pivotal roles in our groundbreaking Street Medicine program. Our approach will focus on health promotion, prevention, and treatment centered on behavioral health and primary care (including sexual health and gender-affirming care) located in large mobile units (including a brick-and-mortar clinic) across the county. Working for WEA is more than a job; it's a calling to serve those most in need directly in their environment.
Job Description: Field Team Lead/Community Health Worker (CHW) and Certified Peer Support Worker (CPSW) for Street Medicine
Position Overview: We are seeking a highly motivated and experienced individual with strong managerial skills to lead the field operations of our Street Medicine team. This role will involve managing a team of Community Health Workers (CHWs) and Certified Peer Support Workers (CPSWs) dedicated to delivering equitable healthcare to underserved communities. The successful candidate will play a critical role in providing students with behavioral health services and support, fostering a supportive and accessible healthcare environment.
Key Responsibilities
Daily Operations Management:
Assist with daily site/program operations, including driving the rig and planning team efforts.
Resource Management:
Utilize technology and digital resources to monitor ongoing care activities and maintain comprehensive electronic participant files.
Program Performance Evaluation:
Provide data to evaluate program performance through key performance indicators and monitor for improvement opportunities.
Document all participant encounters, service plans, and outcomes in order for the Director to complete and submit monthly reports.
Outreach/ Engagement/Relationship Building:
Conduct outreach activities within specific health programs and defined student populations.
Engage with local businesses, schools, and other relevant organizations to promote community health services.
Conduct telephonic and face-to-face outreach with students to identify social determinants of health impacting their overall wellness.
Establish positive, supportive relationships with students, providers, nurse case managers, agency representatives and staff.
Health Coaching and Education:
Provide health coaching, patient navigation, health education, and health promotion for a diverse student panel.
Utilize coaching, motivational interviewing, trauma-informed care, and harm-reduction approaches to support students in achieving their goals.
Care Coordination:
Identify barriers to achieving targeted clinical or social outcomes and engage the care team to revise the care plan when necessary.
Assist students in accessing health-related services, overcoming barriers to medical care, and utilizing community services.
Schedule appointments with health resources and assist with completing applications for programs students may be eligible for.
Requirements:
Key Responsibilities:
Team Leadership and Management
Serve as a vital team member ensuring effective communication between the school, staff and students.
Drive and assist with rig maintenance.- Assist with logistics.
Certified Peer Support Worker (CPSW)/Community Health Worker (CHW) Role:
Provide peer support services to students, drawing on personal experiences to build rapport and trust.
Advocate for students' health needs by assisting them in effectively communicating with healthcare providers or social service agencies.
Offer emotional support, mentorship, and guidance to students navigating behavioral health challenges.
Assist in implementing programs that promote, maintain, and improve individual and overall community health within the school setting.
Assist students in setting and achieving personal goals, promoting resilience and self-advocacy.
Facilitate peer support groups and activities to encourage positive social connections and mutual support among students.
Use community health needs assessments to identify areas to expand clinical services and support.
Collaborate with CHWs and other team members to provide comprehensive and holistic care to students.
Build trusting relationships with students and school staff, liaising between health and social services to facilitate access and improve service delivery quality and cultural competence.
Serve as a certified Presumptive Eligibility (PE) Determiner for Medicaid, conducting eligibility screenings and completing enrollment forms in compliance with New Mexico Human Services Department (HSD) guidelines.
Assist individuals with completing and submitting Medicaid and other health coverage applications, renewals, and verifications.
Educate community members on public health coverage options, including Medicaid and local health programs.
Track and follow up with applicants to ensure timely submission and transition to ongoing coverage.
Maintain accurate and confidential documentation of all eligibility and enrollment activities in accordance with HIPAA and organizational policies.
Participate in Medicaid PE training and stay current with eligibility policy updates and procedural requirements.
Qualifications:- Certification as a Community Health Worker (CHW) and/or Certified Peer Support Worker (CPSW).- Experience in behavioral health, community health work, or related fields.- Ability to build and maintain trusting relationships with students, families, and school staff.- Excellent communication and interpersonal skills.- Knowledge of community resources and ability to assist students in accessing services.- Recording data for program evaluation and performance improvement.- Commitment to delivering equitable healthcare and addressing social determinants of health (SDoH).
Preferred Experience/Skills:
Bilingual
Lived or professional experience connecting to the student population served. This may include, but is not limited to, knowledge related to mental health conditions, substance use, homelessness, foster care, incarceration, military service, disability, domestic or intimate partner violence, or shared cultural, linguistic, or community backgrounds.
Familiarity with the geographic communities served by the mobile school health clinic.
Completion of New Mexico Human Services Department (HSD)-approved Presumptive Eligibility (PE) Determiner training and certification (or ability to obtain within 90 days of hire).
Demonstrated knowledge of New Mexico Medicaid eligibility rules, enrollment systems (such as YesNM), and documentation requirements.
Community Peer Support Worker (CPSW) - Behavioral Health Recovery Support
Liaison job in Albuquerque, NM
Job DescriptionEmpower Recovery Through Lived Experience and Peer Support
At State of the Heart Recovery, Peer Support Workers provide essential recovery-oriented services to individuals with co-occurring behavioral-health, mental health, and substance-use disorders. Many of the clients we serve have experienced homelessness, incarceration, and significant barriers to stability. The Certified Peer Support Worker uses personal lived experience in recovery to engage clients, model resilience, and foster hope while delivering structured case-management and psychosocial support.
This position provides treatment and service planning, crisis intervention, relapse-prevention support, family and housing assistance, and vocational coaching. The CPSW works within an interdisciplinary team and ensures that all services meet state and federal standards for peer-support practice. The role requires sound judgment, trauma-informed communication, and the ability to support clients in diverse community environments.
What You Will Do
Meet with clients to evaluate support needs and establish recovery-oriented goals.
Provide individualized case management and psychosocial support in community locations.
Assist clients with vocational goals, resume development, interview preparation, and employment readiness.
Conduct ongoing psychosocial assessments and update service plans with measurable goals.
Identify the need for crisis intervention and relapse-prevention support and coordinate with counseling staff as required.
Facilitate groups related to recovery, life skills, vocational development, and other topics appropriate to CPSW scope of practice.
Support housing stabilization, including referrals, applications, and communication with housing providers.
Identify care coordination needs and assist clients in linking with a care coordinator.
Distribute flyers, brochures, and other outreach materials to targeted community groups.
Contact clients in person, by phone, or in writing to ensure follow-through with required or recommended actions.
Maintain updated records, progress notes, and plans in compliance with state, federal, and agency standards.
Collaborate with counselors and care coordinators on aftercare and discharge planning.
Maintain professional communication with referral sources, community partners, and internal teams.
Participate in supervision, staff meetings, and required professional development to maintain certification.
Perform additional related duties to support program operations.
Why Join Us
At State of the Heart Recovery, your lived experience becomes a powerful tool for service. Peer support strengthens connection, improves engagement, and promotes long-term recovery. You will join a collaborative, mission-driven team committed to trauma-informed practice and ethical client care. Your work will directly support clients as they build stability, pursue recovery, and reconnect with their communities.
Join a team where your lived experience makes recovery possible for others.
Requirements
What You Will Bring
Active New Mexico Certified Peer Support Worker (CPSW) license.
High school diploma or GED.
Lived experience as a current or former consumer of mental-health or substance-use services and a minimum of three years in personal recovery.
Experience serving justice-involved, homeless, or co-occurring populations preferred.
Valid New Mexico Medicaid number or ability to obtain within 90 days.
Valid driver's license, reliable vehicle, and active auto insurance required.
First Aid and CPR certification within 90 days of hire and maintained thereafter.
Familiarity with Medications for Addiction Treatment (MAT) preferred.
Proficiency in Microsoft Office, electronic documentation systems, and case management software.
Knowledge of trauma-informed care, motivational interviewing, and de-escalation techniques preferred.
Ability to work independently in community settings and exercise professional judgment in dynamic conditions.
Demonstrated ability to maintain professional boundaries, confidentiality, and ethical standards.
Benefits
We believe in supporting the whole person at work and beyond. Our comprehensive benefits include:
Health Care Plan (Medical, Dental, and Vision)
Paid Time Off (Vacation and Select Public Holidays)
Family and Medical Leave in accordance with state and federal law
Wellness Resources for mental and physical health
Hospice Community Liaison
Liaison job in Albuquerque, NM
Job DescriptionDescription:
About the Role The Hospice Community Liaison at Corus Hospice plays a vital role in helping patients and families access compassionate end-of-life support when it matters most. This position connects physicians, facilities, families, and community partners with the clarity, education, and guidance they need to navigate hospice care confidently. At Corus-and across the CareM family-our mission is simple and deeply human: to bring out the courage in others. As a Community Liaison, you become a bridge for families in moments of uncertainty, offering calm direction and reliable partnership.
Key Responsibilities
Build and maintain strong, trust-centered relationships with referral sources, including hospitals, skilled nursing facilities, physician partners, and community organizations.
Provide timely, clear education about hospice services, eligibility, and the Corus philosophy of care.
Facilitate the referral and admissions process by gathering information, coordinating with clinical teams, and ensuring a smooth transition into care.
Identify opportunities to expand awareness of Corus Hospice through presentations, meetings, and ongoing outreach in assigned territories.
Serve as a responsive, solutions-focused partner to families and providers, ensuring communication is consistent, transparent, and aligned with CareM values.
Requirements:
What We're Looking For
Experience in hospice, home health, healthcare outreach, or relationship-driven sales is preferred.
Strong communication skills and confidence in educating diverse audiences (physicians, families, case managers, facility leaders).
Ability to build rapport, listen deeply, problem-solve, and work collaboratively across teams.
A mindset rooted in service, empathy, and professionalism-especially during emotionally sensitive situations.
Valid driver's license, reliable transportation, and state-required insurance.
Bachelor's degree in marketing, business, healthcare, or related field preferred; equivalent experience considered.
Why Join Us
At Corus, we are known for warm, steady, and mission-anchored care. Our teams show up for patients, for families, and for each other with the quiet strength that defines hospice work. As part of the CareM network, we uphold a shared commitment to:
Courage - helping people feel seen, capable, and supported in difficult moments.
Trust & Integrity - doing what we say, with transparency and respect.
Teaching & Collaboration - partnering with colleagues and community leaders to elevate care everywhere we serve.
Innovation & Discipline - seeking better ways to meet patient needs while maintaining consistent, reliable standards.
We offer:
Monday-Friday schedule with flexibility
Competitive compensation
Full benefits beginning the first of the month after hire
Medical, dental, and vision coverage
Paid time off and 401(k)
Opportunities for personal and professional growth across the CareM family
A team culture that values clarity, compassion, and the courage to do right by every patient
If you are driven by purpose and energized by relationship-building in a mission-centered environment, we'd be honored to meet you.
Clinical Liaison - Up to $10k Sign on Bonus
Liaison job in Rio Rancho, NM
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
Why You'll Love Working With Us:
Comprehensive Benefits (Medical, Dental, Vision, 401k Match)
Student Loan Repayment & Tuition Reimbursement
CEU & Career Development Opportunities
Supportive, Inclusive Culture
Employee Recognition & Wellness Programs
Real Work-Life Balance
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience :
3 years healthcare experience required. Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
#INDRIO
Auto-ApplyClinical Liaison PRN
Liaison job in Rio Rancho, NM
Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.
Essential Functions:
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
Participates in program development initiatives as assigned.
Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
Maintains regular attendance in keeping with assigned work schedule.
Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience :
3 years healthcare experience required.
Healthcare sales experience preferred.
Required Licenses, Certifications, and/or Documentation:
Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
Must maintain valid, acceptable driving record, current driver's license, and insurability.
Required Knowledge, Skills, and Abilities:
Knowledge of clinical operations and procedures.
Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Effective written and verbal communication skills.
Ability to prioritize, meet deadlines, and complete complex tasks.
Ability to maintain quality, safety, and/or infection prevention standards.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
A significant amount of standing, sitting, and driving, often for prolonged periods.
Lifting/exerting of up to 25 lbs.
Possible exposure to bodily fluids.
Ability to hear overhead pages.
Sufficient manual dexterity to operate equipment and computer keyboard.
Close vision and the ability to adjust focus.
Auto-ApplyCOMMUNITY SUPPORT WORKER
Liaison job in Rio Rancho, NM
Job Description
The Community Support Worker (CSW) delivers Comprehensive Community Support Services (CCSS), a service that is focused on collaboration with the adult/family /youth to identify and address barriers that limit development of skills necessary for independent functioning in the community. CCSS also focuses on developing strengths which may aid adults, youth and family in the recovery and resiliency process. Community Support Workers coordinate and provide services and resources for adults, youth, and families as identified by the individual or family to promote recovery, rehabilitation, and resiliency. Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing, and recreation pertaining to clients' needs, strengths, and specific impairments. The Community Support Worker also supports an adult, youth, or family in a crisis situation and provides individual interventions to develop or enhance a person's ability to make informed and independent choices.