Legal Intake Specialist
Liaison job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
Crisis Community Liaison
Liaison job in Wilmington, DE
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Generous Paid Time Off (starting at 44 days of paid leave a year)
Up to 6% Annual Contribution to Your Retirement Fund
Free Professional Development Opportunities
Medical, Dental and Vision Insurance
Life and Long-term Disability Insurance
Position Highlights:
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Signing Bonus Eligible
Summary/objective
Under the supervision of the Crisis Integrated Services Coordinator, the Community Liaison is responsible for building and maintaining strong relationships with emergency departments (EDs), psychiatric hospitals (IMDs), pediatricians, and other community organizations that serve children and youth in crisis. This position is also responsible for managing the program's social media presence to raise awareness, share resources, and engage with the community about available crisis services. The Crisis Community Liaison will work to ensure the timely, coordinated, and effective response to children and families in crisis, improve service access, facilitate communication, and advocate for the needs of children and youth in crisis. The ideal candidate will have experience in community outreach, building collaborative partnerships, and social media management, as well as a strong understanding of the behavioral health system for children and youth in Delaware and the role of social media in community engagement.
Essential functions:
Community Outreach and Relationship Building
Develop and maintain strong working relationships with emergency departments, psychiatric hospitals, pediatricians, community mental health providers, and other healthcare professionals in the community.
Act as the primary contact for these community partners, ensuring effective communication and collaboration between the crisis program and these organizations.
Educate community partners about the 24/7 crisis services available, including how to access these services and refer youth in need. Support community partners in understanding the crisis program's protocols, referral processes, and available resources for crisis management. Keep healthcare professionals updated on any changes in crisis services, treatment protocols, or referral procedures.
Build and sustain partnerships with community-based organizations and advocacy groups that serve children and youth, ensuring that families have access to necessary resources.
Provide training and informational sessions to community partners, including emergency department staff, pediatricians, and hospital personnel, on how to access services for children and youth in crisis.
Represent DGS at community events, workshops, and initiatives, to foster stronger connections, support mental health awareness, and share information about available crisis services, including mobile crisis stabilization teams and 24/7 hotline access.
Crisis Coordination, Collaboration, Advocacy, and Referral
Facilitate the coordination of services for children and youth in crisis who are referred by community partners, ensuring that clients are promptly connected to appropriate crisis intervention services.
Work closely with emergency department staff and psychiatric hospitals to ensure smooth transitions for youth being admitted or discharged from emergency or inpatient care ensuring that appropriate wraparound services are in place to support long-term stability and care.
Act as an advocate for children and families, ensuring they are receiving the appropriate services and that their voices are heard within the crisis system.
Help families navigate the healthcare system, including connecting them to the Crisis Case Manager.
Social Media Management
Manage and create content for the crisis program's social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) to raise awareness about the program, available services, and community resources.
Develop and implement social media campaigns to engage the public and inform families, healthcare providers, and community members about the program's services, updates, and resources.
Monitor social media interactions, respond to inquiries, and engage with followers in a professional and timely manner.
Create educational posts and share relevant articles, tips, and resources related to crisis intervention, mental health, and child/youth well-being.
Analyze social media metrics to evaluate the effectiveness of campaigns and strategies, adjusting content and outreach approaches as needed.
Data and Reporting
Maintain accurate records of community outreach efforts, referrals, and follow-up services to ensure proper documentation of services provided.
Monitor and track trends in service utilization and identify areas for improvement in community collaboration.
Report regularly to program leadership on the status of partnerships, referral patterns, social media engagement, and any barriers or gaps in service delivery.
Competencies/ Capabilities:
Collaboration: Team-oriented, with a strong ability to collaborate with a diverse group of professionals.
Problem Solving: Proactive and resourceful, able to think strategically and work independently as needed.
Communication: Strong communication and interpersonal skills, with the ability to build relationships with diverse community partners.
Creative: Ability to craft compelling content for social media that engages audiences and drives awareness.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.
Supervisory responsibilities: none
Work environment:
Community-based, Partial telecommuting with approval
Ability to work flexible hours, including evenings and weekends, to accommodate community events and engagement needs
Physical demands:
Prolonged periods of sitting at a desk and working on a computer
May be requested to lift up to 15 pounds periodically
Travel required: hospitals, pediatricians, community agencies, events, etc.
Minimum qualifications:
Bachelor's degree in Communications, Public Health, Psychology, or related field.
Two years of experience in community outreach, preferably in healthcare, mental health services, or crisis intervention programs.
Proven experience in social media management, content creation, and digital marketing, with a strong understanding of platforms such as Facebook, Instagram, Twitter, and LinkedIn.
Familiarity with Delaware's behavioral health systems and community resources for children and families.
Preferred qualifications:
Advanced degree in a related field
Bilingual (Spanish-English) language skills are a plus
Experience in event planning, including virtual or in-person workshops and campaigns.
EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyRadiologic Science Clinical Site Liaison
Liaison job in Philadelphia, PA
Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City. The Newtown campus is located in Bucks County surrounded by nature and a step away from parks, farmers' markets and great dining.
One of the best parts of Holy Family University is our welcoming atmosphere--and that's not by chance. Our mission centers on creating an environment that encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our community is strong because of this.
University Benefits
Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees and their dependents. Our comprehensive benefits and resources focus on physical, mental and financial wellness to include medical, prescription, dental and vision. We did not stop there; we also offer our employees the following fringe benefits and more.
Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
Half-Day Fridays: Enjoy half day Fridays in the summer
403(b) Retirement: Discretionary match up to 5%; vested immediately
Time Off: 12 Paid Holidays, Vacation, Personal, Sick Days and a week off for Winter Break
Tuition Benefits: Employees or dependents pursuing a first Undergraduate Degree receive 100% tuition remission; employees pursuing a first Master's or Doctoral degree, receive 100% tuition remission; eligible dependents pursuing a first Master's or Doctoral degree, receive 50% tuition discount.
Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten
Position Summary
The responsibilities of this position include that of a program Clinical Instructor and Site Liaison. Coordinates, implements, supervises, and evaluates clinical education courses to ensure correlation with didactic instruction. Responsible for program outreach to increase student clinical placement.
Essential Functions: Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills and other characteristics. This position description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position.
Clinical Instructor (4 days/week)
Provide students with clinical instruction.
Evaluate student clinical performance (weekly) through direct and indirect observation in clinical education settings.
Complete program documentation on a weekly basis through Trajecsys .
Attend and provide input during program meetings.
Knowledgeable of the Radiologic Science Program's goals, policies, procedures, and oversee that these are implemented in the clinical setting.
Participate in Clinical Orientation for incoming students.
Clinical Liaison (1 day/week)
Initiate relationships with potential clinical affiliates for student placement.
Communicate with existing clinical affiliates and reappraise clinical capacity.
Provides Program Director and Clinical Coordinator with outreach updates on a regular basis.
*In the absence of the above duties, the employee will perform other responsibilities as assigned by Program administration. *
General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. Employees are expected to follow and abide by all University policies, rules, regulations and guidelines.
Education & Experience Requirements:
Experience: The equivalent of two years full-time experience working experience in the professional discipline; documents a minimum of one year of experience as an instructor in a JRCERT accredited program; and is proficient in curriculum development, supervision, instruction, evaluation, and counseling.
Education: Graduate of an accredited program in Radiologic Technology and holds, at minimum, a baccalaureate degree. Master's degree preferred.
Knowledge, Skills and Abilities:
Knowledge of and ability to follow university policies and procedures.
Ability to establish and maintain effective working relationships with the campus community.
Strong interpersonal skills; effective style of communication; potential to lead collegially; adaptability and ability to manage an academic program; attention to detail; ability to collect, interpret and use data in planning.
Work Environment:
Operates in an office environment that may have frequent interruptions. The area is well-lit, temperature controlled and free from hazards. Noise level is generally quiet to moderate.
Physical Requirements:
Communicates frequently, in person, over the phone, or via a computer. Hearing is needed for extensive telephone and in person communication. Regularly required to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Must have the ability to travel to clinical sites and to manage the handling of radiologic equipment.
Certification/Licensure:
License/Certification: Registered and in compliance with CE credits with the American Registry of Radiologic Technologists (ARRT) in the discipline of Radiography (R) hold current certification in CPR. Additional post-primary certification may be required depending on Program needs.
Other important information: (Ability to travel, work outside of normal business hours, such as weekends, nights, etc.)
Must have potential for flexible scheduling to provide evening and weekend hours as necessary and required.
Other duties as assigned by the Program Director and/or Dean.
Non-Discrimination Statement
Holy Family University seeks to foster a welcoming and a healthy educational and work environment based on respect, the dignity of each person and the oneness of the human family. Holy Family University is dedicated to ensuring an environment free of discrimination or harassment of any kind, and promotes equal opportunity in its employment and education.
For more details on our commitment to nondiscrimination click HERE
We invite qualified applicants to view our open positions and apply directly at our career center by submitting a cover letter and resume.
Auto-ApplyBilingual Community Liaison & Marketing Representative (Spanish + English)
Liaison job in Philadelphia, PA
Job Title: Bilingual Inside Sales & Marketing Representative (Spanish + English) - Senior & Home Health Care
Company: Impactful Senior Home Care LLC
Job Type: Full-time | Monday - Friday | 9:00 AM - 5:00 PM
About Us:
At Impactful Senior Home Care LLC, we are passionate about providing high-quality, compassionate in-home care to seniors and individuals with special needs throughout the Philadelphia area. We're a community-first team that takes pride in making a real impact every day. As we grow, we're looking for a Bilingual Inside Sales & Marketing Representative fluent in Spanish and English to help connect more families with the care they need.
🌐 Visit us: ******************************
Position Summary:
This role is perfect for someone who is highly motivated, people-oriented, and passionate about serving the community. You'll play a key role in growing our client base and supporting our mission through inside sales, bilingual outreach, and community engagement.
Key Responsibilities:
Conduct inbound and outbound sales calls in both English and Spanish.
Educate prospective clients and families on our services and coordinate consultations.
Build and maintain relationships with healthcare providers, senior centers, and local organizations.
Assist with bilingual marketing campaigns and promotional materials.
Represent Impactful Senior Home Care at local events and outreach initiatives.
Track leads and client interactions in the CRM system.
Support intake and care coordination processes.
Qualifications:
Fluency in Spanish and English (spoken and written) - Required
1-3 years of experience in inside sales, healthcare marketing, or customer service
Strong communication and organizational skills
Familiarity with Microsoft Office and CRM tools
Knowledge of Philadelphia's communities and senior care landscape is a plus
High school diploma or GED required; associate or bachelor's degree preferred
Compensation & Benefits:
Base salary + commission | $50,000 - $80,000 annually (OTE)
Monthly performance bonuses
Health, dental, and vision insurance
Paid Time Off (PTO)
Paid holidays
Vacation pay
Opportunities for professional development and career growth
Great office culture with a supportive, mission-driven team
Work Location:
📍 2401 E Tioga St, Philadelphia, PA 19134
(On-site position - candidates must be able to commute to the office daily)
View all jobs at this company
Community Liaison
Liaison job in Media, PA
Benefits:
401(k) matching
Bonus based on performance
Health insurance
Community Liaison - Home Care Business Development
Full-Time | Bonus Plan |
MediaThrive Where Relationships Matter At Wrapped N Love Home Care LLC we believe great care begins long before the first visit-it starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
Perks You'll Enjoy
Competitive base pay plus bonus plan based on referral wins
Paid time off so you can recharge and return inspired
Clear pathways to leadership-grow into regional or VP roles
Supportive, mission-driven culture that celebrates innovation
How You'll Make an Impact
Own Your Territory: Cultivate lasting partnerships with hospitals, skilled-nursing facilities, assisted-living centers, social workers, case managers, and senior-care advocates.
Tell Our Story: Host community events and educational sessions that spotlight our agency's compassionate, client-first mission.
Drive Referrals & Revenue: Consistently meet (and aim to exceed) quarterly and annual referral goals through creative networking and targeted outreach.
Create Campaigns That Convert: Design, launch, and track marketing initiatives; keep leadership informed with weekly metrics on pipeline progress.
Solve Problems Fast: Act as the go-to liaison between referral sources, families, and internal teams, delivering seamless service and swift solutions.
What Sets You Apart
1-3 years in healthcare sales, marketing, or home-care community outreach (or a comparable mix of passion + results)
A networking natural: you're energized by local events and never miss a chance to meet a new partner
Data-driven mindset-comfortable logging activities, analyzing trends, and reporting insights to leadership
Competitive spirit balanced by heartfelt empathy for seniors and family caregivers
Stellar time-management skills; you juggle multiple priorities without losing your smile
Ready to Grow With Us?
If you're eager to transform relationships into exceptional home-care experiences, apply today and let's elevate senior care together!
Compensation: $50,000.00 - $65,000.00 per year
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
Auto-ApplyClinical Liaison
Liaison job in Philadelphia, PA
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Conducts patient assessments in accordance with company standards for appropriate patients for potential admission into the system. Maintains positive relationships with referral sources, sales teams, admission, managed care, clinical and operational teams. Coordinates transmission of clinical and benefits information of patients for possible admission into our ScionHealth Specialty Hospitals. Collects, organizes, evaluates, and communicates pertinent clinical information with effective verbal and written skills. Strong customer service skills and commitment to service excellence. Possesses strong attention to detail and commitment to following all processes set forth. Operates with a sense of urgency to produce quick results. Maintains all patient information in a manner that ensures confidentiality and meets all regulatory requirements.
Essential Functions
* Conduct patient assessment in accordance with company standards.
* Work closely with patients and their family members to educate them on the benefits of Kindred Hospital.
* Assist in conducting tours of the hospital with families and referral sources as needed
* Facilitates the timely admission of patients from the referral sources: Identifies medical record information needed from referring facility; Completes the Pre-Admission Clinical Evaluation (PACE) form to assist in evaluating appropriateness of admission; Facilitates and coordinates physician-to-physician communication as necessary; Identifies specific patient needs for equipment, supplies and consult services
* Meets with management staff, participates in marketing meetings and serves on various
* Internal committees as assigned.
* Maintains a state-of-the-art knowledge of areas of responsibility and develops and follows a program of continuing education.
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
* Maintains all information in a manner that ensures confidentiality and meets all regulatory requirements.
Knowledge/Skills/Abilities/Expectations
* Ability to collect, organize, evaluate and communicate pertinent clinical information with effective verbal and written skills.
* Strong customer service skills and commitment to service excellence.
* Computer skills that include Microsoft Office, Word, Excel and Outlook and PowerPoint.
* Excellent presentation and communication skills.
* Clinical Background with ability to conduct Patient Assessments.
* Ability to work under stress and to respond quickly in crisis situations.
* Knowledge of healthcare marketing and plan development.
* Ability to work cooperatively as a member of a team.
* Approximate percent of time required to travel: 3 to 5 hours
* Must read, write and speak fluent English
* Must have good and regular attendance
* Performs other related duties as assigned
Qualifications
Education
* Associate or Bachelor's degree
* Degree in healthcare related field preferred
Licenses/Certifications
* Healthcare professional licensure preferred.
* Registered Nurse, Licensed Practical Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Social Worker license
Experience
* Two (2) years clinical patient care/treatment experience in healthcare field preferred
* Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
Emergency Management Liaison Officer (EMLO)
Liaison job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
* Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
* Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
* Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
* Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
* Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
* Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM.
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
* Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
* Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
* Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
* Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
* Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
* Support of public information officer duties, including collection of photos and video
* Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
* Serve displaced residents in reception centers and shelters
* Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
* Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
* Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
* Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
* Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
* Participate in trainings and exercises
* Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
* Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
* In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
* Strong interpersonal skills
* Effective oral and written communication skills
* Strong leadership and negotiation skills
* Confidence in front of groups
* Proven ability to operate and lead during emergencies
* Sound judgement and ethical decision making
* Professional conduct and accountability
* Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
* Ability to problem solve and work with others under pressure
* Ability to multitask effectively
* Ability to maintain effective working relationships and develop partnerships
* Ability to coordinate diverse groups toward a common goal
* Ability to complete tasks and projects in a timely manner
* Ability to contribute and coordinate work in a team
* Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
* Ability to work with little direct oversight or supervision
* Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
* Completion of a bachelor's degree from an accredited college or university is preferred
* Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
* Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
* Familiarity with the City of Philadelphia is preferred
* Experience working in outdoor environments for prolonged periods is preferred
* Experiencing training or teaching audiences of different ages
* An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
* Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
* Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
* Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
* OEM personnel are essential, working during states of emergency or other city closures.
* All OEM personnel are "emergency managers first." During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
* Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
* Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
* Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references.
Salary Range: $65,000 - $75,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .
For more information, go to: Human Relations Website: ******************************************************
Job Location
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Family and Perinatal Case Management Coordinator
Liaison job in Philadelphia, PA
Job Title: Case Management Coordinator of Family & Perinatal
Department: Direct Services
Job Status: Full-Time, Monday through Friday 9:30am-5pm
Classification: Non-Exempt, Salaried
Reports To: Assistant Director of Client Services
Effective Date : November 18, 2025
Job Summary:
The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs.
As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives.
Essential Job Duties:
Supervision and Quality Assurance
Supervise case management staff and monitor the timeliness and quality of services provided.
Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff.
Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week.
Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations.
Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans).
Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual.
Take a strengths-based approach to supervision, fostering growth and resilience.
Client Services & Documentation
Document all client-related interactions in the agency's client database.
Ensure intake coverage on designated days and assign staff for intake support when necessary.
Interface with other AIDS service providers to coordinate comprehensive client care.
Program Support and Coordination
Actively participate in Coordinator and Operations meetings to align on goals and strategies.
Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly.
Consult with other departments and staff to ensure effective communication and collaboration.
Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement.
Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs.
May be responsible for managing all aspects of one or more program related initiatives.
Offer back-up coverage for case managers and intake services as needed.
Collaboration & Communication
Interface with other AIDS service providers to coordinate comprehensive client care.
Consult with internal resources to ensure effective communication and service integration.
Coaching & Performance Management
Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence.
Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes.
Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions.
Collaborate with staff to address performance gaps, and celebrate achievements.
Ensure performance reviews are timely, constructive, and aligned with organizational goals and values.
Timesheet Oversight & Accuracy
Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies.
Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed.
Ensure timely submission and approval of timesheets to support payroll and reporting processes.
Knowledge, Skills and Abilities
Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services.
Adapt to changing client and program needs with creativity and initiative.
Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches.
Proven ability to work effectively with diverse populations, including in critical and emergency situations.
Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care.
Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers.
Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid).
Solid knowledge of the agency's policies, procedures, and performance metrics.
Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery.
Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal.
Lead with a strengths-based, supportive approach to staff supervision.
Must be able to maintain confidentiality and professionalism in all interactions.
Strong organizational and time management skills to balance supervision, documentation, and program coordination.
Excellent analytical skills to review charts, monitor service quality, and interpret performance data.
Effective meeting facilitation and group supervision techniques.
Excellent written and verbal communication skills for internal coordination and external collaboration.
Prioritize equity, inclusion, and client empowerment in service delivery.
Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic).
Education and Experience
Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required.
Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health.
Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services.
Supervisory Responsibilities
Case Managers and possibly other Direct Service staff
Physical Demands
Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch.
Able to lift occasionally up to 15-20 pounds.
Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care.
Working Environment
Must be able to respond to critical or emergency situations with professionalism and composure.
Must maintain confidentiality and comply with HIPAA and other privacy standards.
Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives.
May be exposed to hot or cold temperatures or noise levels that are distracting.
Occasional evenings and weekends for outreach events or agency functions.
Occasional local travel throughout Philadelphia to engage with clients.
Disclaimer
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position.
Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation.
No phone calls please. Salary range: $52k-57k
Auto-ApplyCommunity Liaison for Home Care Agency
Liaison job in Broomall, PA
**Job Title: Community Liaison for Home Care Agency **
**Company:** Aloaye Home Care Agency
**About Us:**
Aloaye Home Care Agency is seeking a Part Time Community Liaison to represent us in the field to grow the organization market share. Aloaye Home Care understands that your talent for sales, marketing and lead generation has a positive impact on the growth and advancement of Aloaye Home Care goals and objectives.
**Job Overview:**
We are seeking a dynamic and passionate Community Liaison to join our team. In this role, you will serve as the bridge between our company and the local community, building relationships, promoting our brand, and advocating for our values. Your primary responsibilities will include developing and executing community-focused marketing strategies, engaging with local partners, and enhancing our outreach efforts.
**Key Responsibilities:**
- **Community Engagement:** Develop and maintain relationships with community organizations, local businesses, influencers, and stakeholders to promote our brand and initiatives.
- **Marketing Strategy:** Collaborate with the marketing team to create community-centric marketing campaigns that resonate with local audiences and drive engagement.
- **Event Coordination:** Organize and manage community events, workshops, and sponsorships that align with our brand and foster community involvement.
- **Social Media Management:** Manage and grow our social media presence within the community, sharing relevant content and engaging with followers to strengthen brand loyalty.
- **Content Creation:** Produce compelling content that highlights community events, partnerships, and initiatives for internal and external communications, including newsletters, blogs, and social media posts.
- **Feedback Loop:** Gather community feedback and insights to inform marketing strategies and improve our offerings and community involvement.
- **Analytics and Reporting:** Monitor and analyze community engagement metrics, providing regular reports to assess the effectiveness of community marketing initiatives and suggesting areas for improvement.
- **Advocacy:** Act as a representative of our company at community meetings, events, and forums, advocating for our mission and values.
· Knowledge and understanding of Maximus, PCA, and Pennsylvania County Assistance Offices
· Knowledge and understanding of Medicaid/Medicare guidelines and Long-Term Care is a plus
· Meet or exceed established targets for client referrals from professional referral sources.
**Qualifications:**
- Bachelor's /Associate degree in Marketing, Communications, Public Relations, or a related field.
- Proven experience in community outreach, marketing, or public relations, preferably within a similar industry.
- Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively.
- Proficiency in social media platforms and social media marketing strategies.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
- Creative thinking and problem-solving abilities, with a strong attention to detail.
- Passion for community development and an understanding of local issues and dynamics.
**What We Offer:**
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
- The chance to make a meaningful impact in the community
**How to Apply:**
If you are passionate about community building and have the skills to engage and inspire others, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this position to ***********************************
Aloaye Home Care Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyCommunity Liaison Part Time
Liaison job in Collegeville, PA
Job DescriptionBenefits:
Commission
Bonuses
Mileage Reimbursement
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k)
Flexible schedule
Community Outreach & Marketing Coordinator Homecare (25 hrs/wk, Base + Commission)
At Assisting Hands of Collegeville, we believe home care is personal. Were looking for a confident communicator who loves meeting people, building relationships, and making a real difference for seniors and their families.
This role is perfect for someone whos motivated to grow, thrives in the community, and is ready to be the face of our agency with local professionals and referral partners.
What Youll Do (MondayFriday, 5 hours/day):
Visit referral sources like hospitals, senior centers, and discharge planners to introduce our services.
Represent Assisting Hands at community events and workshops (occasional evenings/weekends for special events).
Lead educational sessions on dementia care, Parkinsons care, and senior wellness.
Support families by conducting in-home assessments and helping develop personalized care plans.
Track outreach activities and follow up with contacts using our CRM.
What Youll Earn:
Base Pay + Commission
2% commission on gross receipts for each client you bring in
Realistic earning potential: Up to $54,000/year in commissions on top of base pay when goals are met
Mileage reimbursement
Why Youll Love This Role:
Flexible daytime schedule (occasional nights/weekends for events only)
Work directly with a supportive leadership team
Paid training & ongoing professional development
401(k) & referral program
Make a meaningful impact in your local community every day
What Were Looking For:
Experience in marketing, sales, community outreach, healthcare, or senior services
Strong public speaking and relationship-building skills
Organized, self-motivated, and tech-savvy (MS Office, Google Drive, CRM tools)
Passion for helping seniors and their families
Ready to Grow With Us?
Apply today and help Montgomery County families find the care they deserve while building a career youll love.
Community Liaison
Liaison job in King of Prussia, PA
Job DescriptionSalary: $23-25.00
Essence Homecare, LLC, a premium provider of home care and employment support services, is seeking a motivated and personable Community Liaison to represent the Company in the community. The Community Liaison will attend community events, meetings, and other gatherings to promote the Company's services, foster relationships, and build awareness of the Companys mission. This is a per diem position that requires attendance at a minimum of two events per month in various locations within Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, PA.
Key Responsibilities:
Represent Essence Homecare, LLC at designated community events, including community centers, rehabilitation centers, and other gatherings.
Speak knowledgeably about the Companys services, including home care, employment support for individuals with disabilities, and veteran services.
Engage with community members, organizations, and stakeholders to promote the Companys mission and establish meaningful connections.
Provide a post-event report after each event, which includes:
Confirmation of attendance (e.g., photos, sign-in sheets, etc.).
Event flyers, brochures, or other literature collected.
A summary of activities, discussions, feedback, and opportunities identified.
Actively identify opportunities for client referrals and potential partnerships within the community.
Compensation and Bonus Structure:
Compensation is based on an 8-hour per diem rate for each event, regardless of the events actual duration (minimum attendance of 4 hours required).
A $200 bonus will be awarded for each new client or referral secured during an event, provided the client begins services and remains an active client for at least 30 days.
Position Requirements:
Attend a minimum of two (2) events per month to maintain the position.
Submit a post-event report within 48 hours of attending an event.
Strong interpersonal and communication skills to effectively engage with diverse groups and individuals.
Ability to represent Essence Homecare in a professional and positive manner.
Reliable transportation to attend events at various locations.
Availability to work flexible hours, including evenings and weekends, depending on event schedules.
Qualifications:
Previous experience in community outreach, public relations, or a related field is preferred.
Knowledge of the home care industry or employment support services for individuals with disabilities is a plus.
Comfortable speaking publicly and engaging with community members.
Self-motivated, organized, and detail-oriented with the ability to work independently.
Work Environment:
This is a per diem position requiring travel to community events within the service areas of Essence Homecare, including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties.
About Essence Homecare, LLC:
Essence Homecare, LLC is a premium provider of non-medical home care services and employment support for individuals with disabilities. Our mission is to enhance the quality of life for those we serve through compassionate care and community support.
Client Care and Community Liaison
Liaison job in Ardmore, PA
Job DescriptionBenefits:
Dental insurance
Health insurance
Training & development
Vision insurance
Job Title: Marketing Community Liaison Home Healthcare Location: Ardmore, PA Company: TruVine Homecare Services, Inc. Employment Type: Full-Time Industry: Home Health | Private Pay | Senior Care | Healthcare Marketing
Job Summary
TruVine Homecare Services is seeking a proactive and personable Marketing Community Liaison to join our growing team. In this role, you will serve as the face of our agency in the communitybuilding relationships, executing marketing campaigns, and supporting the acquisition of private pay home care clients. Youll work across multiple platforms to present a cohesive brand message and collaborate with internal teams to ensure our mission is clearly communicated.
Youll be the face of TruVinecultivating referral relationships, executing creative marketing campaigns, and driving client growth through authentic community engagement.
Key Responsibilities
Develop and execute multi-channel marketing campaigns to promote TruVines home care services
Visit doctor offices, hospital discharge desks, assisted living facilities, and other referral sources to present agency credentials and obtain patient referrals
Build and maintain referral relationships with physicians, senior centers, elder law attorneys, and community organizations
Represent TruVine at health fairs, networking events, and outreach programs
Track campaign performance, lead generation, and client acquisition metrics
Collaborate with intake and care coordination teams to ensure consistent messaging and smooth client onboarding
Maintain CRM and marketing automation tools to manage outreach and referral contacts
Monitor marketing trends, competitor activity, and community engagement opportunities
Qualifications
Bachelors degree in Marketing, Communications, Healthcare Administration, or related field
2+ years of experience in marketing, sales, or community outreach (healthcare or senior services preferred)
Strong written and verbal communication skills
Familiarity with social media marketing and basic SEO principles
Proficiency in Microsoft Office Suite; experience with Photoshop and video editing software
Experience with CRM and marketing automation tools (e.g., Salesforce, HubSpot) preferred
Strong data analysis and reporting skills
Ability to travel locally and work independently
Performance Expectations
Support the acquisition of private pay clients through targeted outreach and relationship-building
Conduct regular visits to medical offices, hospital discharge planners, assisted living facilities, and other referral sources to generate qualified leads
Maintain high engagement and conversion rates across marketing channels
Contribute to quarterly growth goals and brand visibility in the Ardmore, PA region
Benefits
Competitive salary with performance-based incentives
Flexible work environment (field and office-based)
Supportive, mission-driven team culture
Opportunity to make a meaningful impact in the lives of seniors and families
Apply Now
Submit your resume and cover letter to be considered. Help us grow our missionand bring exceptional care to more families in the 5 local counties and surrounding communities.
Home Care Marketer/ community Liaison
Liaison job in Norristown, PA
We are seeking a Patient Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities
Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans
Ensure a high level of care for the patient given by the home health aides
Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift
Managing last minute calls outs, finding appropriate coverage
Communicate with referral sources and Service Coordinators to provide an excellent customer service experience
Educate patients on their healthcare options & matching them to the appropriate caregiver(s)
Manage Caseload of 100+ patients
Great customer and patient service
Ability to work under pressure
Review the care plan with patients and caregiver
Resolve caregiver and client grievances and complaints
Address over utilization of hours
Reporting personnel performance issues
Detailed Oriented
Excellent communication skills
A caring and compassionate personality
Ensure caseload retention
Contribute to team efforts by accomplishing related results as needed
Recruit and train staff
Qualifications
High school graduate
3 Years experience in a Home Care or Service Coordination role
Demonstrated capability maintaining strict confidentiality
Proven ability to generate leads and monitor referrals
Strong typing and computer skills
Comfortable with closing/asking for business
Well organized, accurate, and attentive to detail
Excellent communication, public relations and follow up skills
Experience with HHA Exchange and EVV
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Our mission at Option Companion Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family.
Community Liaison
Liaison job in Philadelphia, PA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Community Liaison Home Care Business Development
Full-Time | Bonus Plan | Philadelphia PA
Thrive Where Relationships Matter
At Doc Love Homecare LLC we believe great care begins long before the first visitit starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
Perks Youll Enjoy
Competitive base pay plus bonus plan based on referral wins
Paid time off so you can recharge and return inspired
Clear pathways to leadershipgrow into regional or VP roles
Supportive, mission-driven culture that celebrates innovation
How Youll Make an Impact
Own Your Territory: Cultivate lasting partnerships with hospitals, skilled-nursing facilities, assisted-living centers, social workers, case managers, and senior-care advocates.
Tell Our Story: Host community events and educational sessions that spotlight our agencys compassionate, client-first mission.
Drive Referrals & Revenue: Consistently meet (and aim to exceed) quarterly and annual referral goals through creative networking and targeted outreach.
Create Campaigns That Convert: Design, launch, and track marketing initiatives; keep leadership informed with weekly metrics on pipeline progress.
Solve Problems Fast: Act as the go-to liaison between referral sources, families, and internal teams, delivering seamless service and swift solutions.
What Sets You Apart
13 years in healthcare sales, marketing, or home-care community outreach (or a comparable mix of passion + results)
A networking natural: youre energized by local events and never miss a chance to meet a new partner
Data-driven mindsetcomfortable logging activities, analyzing trends, and reporting insights to leadership
Competitive spirit balanced by heartfelt empathy for seniors and family caregivers
Stellar time-management skills; you juggle multiple priorities without losing your smile
Ready to Grow With Us?
If youre eager to transform relationships into exceptional home-care experiences, apply today and lets elevate senior care together!
Community Outreach Specialist
Liaison job in Philadelphia, PA
The Community Outreach Specialist works with the Tax & Benefits Manager to raise awareness within the community and complete client intakes for Congreso's IRS certified VITA/TCE Tax Site. This position is responsible for educating and mobilizing the community to claim the Child Tax Credit and Earned Income Tax Credit. The Community Outreach Specialist conducts outreach activities, such as door-to-door community canvassing, presenting information at community events, and stationing information booths at high-traffic locations (i.e. libraries), as well as intake responsibilities, such as greeting Tax Site clients, managing appointments, preparing intake packets, etc. This seasonal part-time position works 15 to 25 hours per week during the tax season and may include weekend and/or evening hours.
This position reports to the Tax & Benefits Manager. This is an Onsite position which also includes frequent travel to neighborhoods across Philadelphia.
The Community Outreach Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role.
Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions listed below.
Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.
Conducts outreach, in English and Spanish, to eligible participants through mail, resource tabling events, and door-to-door community canvassing. This position
Prepares mailings and informational packets to send to eligible participants.
Accurately records outreach efforts in Microsoft Excel, daily.
Greets clients, manages scheduling, and completes client intake packets to ensure smooth operations at the Tax Site.
Communicates daily with the Tax & Benefits Manager on progress and outcomes and responds effectively and proactively to program and organizational changes.
Maintains confidentiality as indicated by agency and program policy and procedures.
Provides administrative support functions for the program (i.e. copying, faxing, etc.).
Competencies (Knowledge, Skills, and Abilities)
All Staff Competencies
Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services.
Demonstrates knowledge and understanding of the community needs and demographics.
Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service.
Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines.
Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure.
Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals.
Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases.
Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor.
Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment.
Strong written and verbal communication skills including effective and respectful communication with individuals and groups.
Bilingual (Spanish/English) written and verbal skills required .
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Minimum Experience, Education, and Qualifications Minimum Education:
High school diploma or GED/HISET a plus; experience in lieu of education considered.
Minimum Experience:
1-2 years' experience in an office or administrative setting a plus.
Certification/License:
VITA volunteer and intake/interview certifications are required and may be completed post-hire.
Auto-ApplyCommunity Outreach
Liaison job in Philadelphia, PA
Job Description
Status: Full-Time, Non-Exempt (hourly)
The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing thoughts of suicide. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with behavioral health populations and a strong understanding of community resources.
Essential Duties and Responsibilities:
Coordinate outreach initiatives to find homeless veterans and their families;
Facilitate the program application process, including referrals, document collection, and participant screening;
Develop and maintain relationships with community partners;
Maintain records of community asset maps, outreach trackers, and mileage logs;
Conduct outreach initiatives to locate veterans;
Provide presentations to community partners to promote public awareness of program goals;
Attend all internal, external, and community meetings relevant to the position;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Maintain accurate and up-to-date records of client charts;
Participate in weekly supervision;
Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs);
Ensure the confidentiality of every client served by the SSG program.
Minimum Qualifications:
Minimum High School Diploma, bachelor's degree preferred;
Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors;
Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty,1 homelessness and personal development;
Valid driver's license with a good driving record and insurance.
Case Management Coordinator
Liaison job in Coatesville, PA
Merakey Fresh Start operates a 45-bed residential program for homeless Veterans located directly on the campus of the Coatesville VA Medical Center. Our mission is to provide high-quality case management services with the primary goal of helping Veterans secure permanent housing. Many residents face co-occurring challenges, including substance use disorders and mental health concerns.
Working at Merakey Fresh Start is a rewarding experience-you'll make a real difference by helping homeless Veterans rebuild their lives. Our team is collaborative, mission-driven, and committed to delivering exceptional care and positive outcomes. If you're passionate about supporting those who served our country, this is the place for you.
The Resident Support Specialist at this program ensures a safe, supportive, and recovery-focused environment for Veterans. This role combines direct resident engagement, case management responsibilities, and adherence to organizational and VA procedures.
This is a full time, first shift position (Mon-Fri 8am-4pm).
Earn 21.67/hour!
Key Responsibilities:
Resident Support & Safety
Monitor resident behavior to maintain a harassment-free, recovery-oriented atmosphere.
Conduct regular building checks for cleanliness and safety, including all rooms.
Case Management
Manage a caseload of 8-10 Veterans under the guidance of the Case Management Supervisor.
Document and report incidents promptly, including writing detailed reports and following Merakey policy.
Compliance & Training
Complete all required trainings within mandated timeframes.
Adhere to Coatesville VA procedures while performing duties.
Additional Duties
Perform other tasks as assigned to support program operations.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - ****************************************
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Community Outreach Specialist
Liaison job in Philadelphia, PA
The Community Outreach Specialist works with the Tax & Benefits Manager to raise awareness within the community and complete client intakes for Congreso's IRS certified VITA/TCE Tax Site. This position is responsible for educating and mobilizing the community to claim the Child Tax Credit and Earned Income Tax Credit. The Community Outreach Specialist conducts outreach activities, such as door-to-door community canvassing, presenting information at community events, and stationing information booths at high-traffic locations (i.e. libraries), as well as intake responsibilities, such as greeting Tax Site clients, managing appointments, preparing intake packets, etc. This seasonal part-time position works 15 to 25 hours per week during the tax season and may include weekend and/or evening hours.
This position reports to the Tax & Benefits Manager. This is an Onsite position which also includes frequent travel to neighborhoods across Philadelphia.
The Community Outreach Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role.
Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions listed below.
Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.
Conducts outreach, in English and Spanish, to eligible participants through mail, resource tabling events, and door-to-door community canvassing. This position
Prepares mailings and informational packets to send to eligible participants.
Accurately records outreach efforts in Microsoft Excel, daily.
Greets clients, manages scheduling, and completes client intake packets to ensure smooth operations at the Tax Site.
Communicates daily with the Tax & Benefits Manager on progress and outcomes and responds effectively and proactively to program and organizational changes.
Maintains confidentiality as indicated by agency and program policy and procedures.
Provides administrative support functions for the program (i.e. copying, faxing, etc.).
Competencies (Knowledge, Skills, and Abilities)
All Staff Competencies
Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services.
Demonstrates knowledge and understanding of the community needs and demographics.
Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service.
Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines.
Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure.
Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals.
Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases.
Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor.
Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment.
Strong written and verbal communication skills including effective and respectful communication with individuals and groups.
Bilingual (Spanish/English) written and verbal skills required .
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Minimum Experience, Education, and Qualifications Minimum Education:
High school diploma or GED/HISET a plus; experience in lieu of education considered.
Minimum Experience:
1-2 years' experience in an office or administrative setting a plus.
Certification/License:
VITA volunteer and intake/interview certifications are required and may be completed post-hire.
Auto-ApplyVeteran Initiatives Unit Community Liaison
Liaison job in Philadelphia, PA
The Behavioral Health and Justice Division( BHJD) of the Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) employs Veterans Community Liaison who perform essential coordination between the community, veterans, and BHJD. The Veteran Initiatives Unit Community Liaison acts as a vital link between the community and various support systems, including the VA community organizations and healthcare providers . Their role is to facilitate access to benefits, services and resources, ensuring veterans receive the support they need as they transition to civilian life or navigate existing challenges . The Veteran Initiatives Unit Community Liaison will focus on building strong relationships within the veteran community and with partner organizations to ensure seamless access to care and support services. The liaison utilizes data-driven strategies and outreach efforts to improve the effectiveness of veteran outreach initiatives and facilitate referral s to appropriate services .
The Veteran Initiatives Unit Community Liaison provides supportive services to Veterans by assessing their need for treatment, support, and assistance with social determinants of health. This position requires special focus on the unique needs of Veterans by assisting them to navigate the intersecting complexities of behavioral health, Veterans support resources, community resources and justice system involvement for those facing criminal matters. The position will also assist DBHIDS to implement a comprehensive strategic plan designed to help all seven divisions to better identify and serve all Philadelphia Veterans with behavioral health needs .
Duties and Responsibilities:
Work closely with the Veteran Initiatives Unit (VIU) Manager to provide supportive services to those Veterans referred to the Department through Philadelphia Veterans Court and other referral sources .
Evaluating veterans to determine their needs, connect them with appropriate resources , and coordinate care with relevant agencies both in the behavioral health and Veteran' s Administration network.
Conduct targeted outreach initiatives to identify and engage veterans and their families, particularly those facing challenges such as homelessness, mental health issues (including PTSD) , or difficulty transitioning back into civilian life. This might involve participating in community events, workshops, or outreach drives .
Cultivating and maintaining strong connections with local veteran organizations, government agencies (like the VA) , healthcare providers, community groups, and other stakeholders to understand their needs and available resources
Provide opportunities for individuals receiving services to direct their own recovery and inspire hope that recovery is not only possible but probable ; teach and support acquiring and utilizing skills needed in the person ' s recovery.
Assist Veterans by helping them to understand their benefits and entitlements and to utilize those to their best advantage
Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement. Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement.
Providing education and training to staff and community partners on veteran-specific issues, advocating for the needs of veterans within the organization and the community, and representing the organization at relevant events and meetings .
Along with the VTU Manager, provide training on Veterans and behavioral health, including Crisis Intervention Team training for the Philadelphia Police Department, training for the seven divisions of D BHID S and other training opportunities as assigned.
Skills Required:
Must be a Veteran with knowledge and experience in working with Veterans resources . Must have good verbal and written communication skills and work well with people without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Must have good, creative problem- solving skills . Be able to work independently and as a team leader. Be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computers to record services . Preference given for prior experience working in with criminal court or in a criminal justice environment.
Education and Experience:
Highschool Diploma/GED, Associate Degree in Psychology, Sociology, Human Service or related field preferred. Fulfilment of first military contract with honorable discharge required. Must have 3 years demonstrated experience in working to support Veterans . Experience supporting justice involved. Veterans preferred and a strong community relation.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions . Able to travel locally via public transportation and on foot from 1 60 1 Market Street to 1 1 0 1 Market Street, CBH, and various other destinations as needed.
Essential Functions:
Valid driver ' s license and use of personal licensed and insured vehicle during work hours or the ability to use public transportation. Attend Veterans Court weekly. Attend CIT classes to work with the Philadelphia Police Officers at the Academy. Ability to effectively utilize computers , databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all required background checks .
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyCommunity Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)
Liaison job in Philadelphia, PA
Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital) - (255560) Description The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes.
Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues.
EducationHigh School Diploma or Equivalent RequiredOther Completion of 75 Hours Community Health Worker Core Training RequiredExperienceGeneral Experience and knowledge of protocols with Electronic Medical Records (EPIC) PreferredGeneral Experience in medical or health related field and knowledge of medical terminology PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus.
The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world.
As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research.
Primary Location: Pennsylvania-PhiladelphiaJob: Support Services and TradesSchedule: Full-time Shift: Day JobEmployee Status: Regular
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