Assisting Hands provides professional in-home health care services, enabling clients to remain safely and comfortably in their own homes. The company is recognized as a Provider of Choice in the Boston area, consistently delivering high-quality support. With a focus on helping clients
thrive at home
, Assisting Hands offers a comprehensive suite of services, from companionship and personal care to transportation and meal preparation. By embracing technology, they keep family members updated through a secure portal and ensure seamless communication with health care providers. Assisting Hands is committed to enhancing client well-being by reducing hospitalizations and maintaining independence while providing highly trained caregivers.
Role Description
As often the first team member to interact with a prospective client, the Intake/Care Coordinator plays an essential role in client acquisition and retention. This position focuses on driving client acquisition by guiding prospective customers through all phases of the intake process. The Intake/Care Coordinator partners closely with our Operations, Client Care, and Marketing teams to ensure coordinated and thoughful care planning from start to finish.
Essential Duties and Responsibilities
Take all leads calls, as well as follow up on inquiries via email, SMS and other digital means
Speak knowledgeably about our services and address questions with confidence and care
Qualify opportunities by gathering client needs, care requirements, and service preferences
Work in conjunction with our client care team to facilitate smooth transitions from inquiry to assessment to start of care.
Utilize our CRM and scheduling platform to document all infmation quickly and accurately
Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions.
Act as an adjunct to the Client Care Team for field visits
Triage and assist with client calls during business and off-hours as needed
Required Qualifications and Skills
2+ years Intake/Healthcare Sales experience
Bachelor's degree preferred or equivalent work experience in sales, healthcare, or customer service
Experience with CRM systems and ability to use technology to manage leads, track progress, and report on KPIs.
Strong ability to manage high volumes of inbound calls while delivering excellent customer service
Strong interpersonal skills with a high degree of empathy and active listening
Self-starter with excellent follow-through and a results-driven mindset
Exceptional written and verbal communication skills
Demonstrated ability to work collaboratively across departments to achieve outcomes
2+ years experience with general Healthcare
Work Enviroment
Hybrid: some in-office but also remote work options available
some client site visits needed
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
License/Certification
Driver's License (Required)
Ability to Commute:
Lexington, MA 02420 (Required)
Pay Range
$55,000-70,000/year
Come Grow With Us!
$55k-70k yearly 1d ago
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GME Program Coordinator - Department of Pediatrics
Boston Children's Hospital 4.8
Liaison job in Boston, MA
Under direct supervision of the Director of Faculty Affairs and Residency Training and the Administrative Director, coordinates the department of pediatrics residency/fellowship training program in accordance with department/GME (Graduate Medical Education) policies. Follows established plans on a yearly cycle in accordance with department/GME requirements to ensure compliance, including recruitment and onboarding of house staff, maintenance of medical education databases and completion of assigned projects including planning and coordinating education and social events, in accordance with established priorities, time and funding limitations. Coordinates internal and external program relations, communicating with faculty and house staff to ensure smooth communications and effective coordination of GME training programs.
Key responsibilities
Works with training program leadership team to coordinate and provide administrative support for all aspects of the GME training program for the department. Prepares, maintains and distributes educational materials and curriculum.
Supports the candidate selection process. Coordinates and schedules interviews and follow-up. Acts as a resource for candidates, assisting as needed with travel arrangements.
Coordinates all aspects of onboarding. Ensures the timely input of documents related to licensing, visas, credentialing and moonlighting in accordance with regulatory requirements.
Coordinates annual orientation programs including scheduling, speakers, conference rooms, trainings, and other new hire requirements including IDs, computer access and training.
Collects and maintains required records and data for house staff, faculty, and alumni. Maintains New Innovations GME database including duty hours, evaluations and personnel records in accordance with department/GME requirements. Interprets and applies ACGME (Accreditation Council for Graduate Medical Education), other national accrediting agency and regulatory requirements, and hospital policies to support compliance.
Coordinates, prepares and distributes materials for educational conferences, didactic sessions, M&M (Morbidity & Mortality) conferences and special events throughout the year. Coordinates evaluation and attendance tracking for events.
Acts as a resource to house staff and as a liaison for the house staff/training program. Provides administrative support to house staff as directed by the program director. Informs house staff of policies, procedures and schedules. Works to diffuse conflicts by accommodating reasonable requests; escalates issues to manager as needed.
Provides administrative support to the department as directed.
Minimum qualifications
Education:
Associate's degree required. Bachelor's preferred.
Experience:
1 year administrative work experience required. Prior administrative experience in a hospital or educational setting preferred.
General proficiency with computerized office applications including email, word processing and spreadsheet applications is required; fluency with Microsoft Office applications is preferred.
Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Excellent organizational and planning skills with strong attention to details. Ability to understand, interpret and apply applicable regulatory requirements and hospital policies to ensure programmatic compliance with graduate medical education program training requirements.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$46k-60k yearly est. 1d ago
Spanish Speaking Family Liaison - EHS
Everett Public Schools 4.3
Liaison job in Everett, MA
Spanish Speaking Family Liaison
DEFINITION:
The Family Liaison will support in ensuring that schools in Everett Public Schools are safe and welcoming for all students and families and actively engage them in student learning and school improvement. Families and communities are integral partners in the educational and life success of our students. Family Liaisons will work in tandem with central administration and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trusting relationships and foster understanding using culturally and linguistically sustaining practices. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and in connecting students and families to opportunities and resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promotes family and student engagement within the EPS and greater Everett school community to improve student achievement.
Conducts preliminary/annual assessment of family engagement structures and activities that exist in the district.
Creates and implements school climate surveys, school engagement plans, parent and guardian focus groups, and other tools and indicators to assess EPS family engagement.
Responds to concerns/issues raised by parents/guardians with empathy while using culturally and linguistically sustaining practices, and effectively follows through to resolution.
Develops strategies for building the capacity of parents to become more effective advocates for themselves and their children.
Develops families' understanding and ability to navigate the EPS system including building the capacity of parents/guardians regarding school registration, conducting residency checks, educational rights of their students, and educational access.
Connects students and their families to internal school supports and/or outside agencies and community based organizations for the purpose of ensuring the needs of students and families are met.
Ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families.
Organizes and facilitates family engagement events, workshops and programs in an effort to empower our EPS parents/guardians to support them to be the best advocates for their children. Some examples may include supporting families with understanding school policies, providing assistance with remote learning, providing technology programs for parents/guardians, and learning about the curriculum.
Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance.
Provides translation and interpretation assistance for matters related to the Individualized Education Plan process for students with disabilities.
Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice.
Provides direct support with outreach efforts at schools and builds the capacity of the school to engage families in a culturally appropriate and meaningful way.
Performs any other duties and assumes other responsibilities as may be assigned by the Superintendent and Deputy Superintendent.
WORKING TIME:
The Parent Liaison position is a 12 month, full time position. Applicants for this position must commit to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
REQUIRED QUALIFICATIONS:
At least 2-3 years of experience working with diverse families and in an urban setting and knowledge of their needs.
Excellent verbal and written communication skills
Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Everett.
Proficient verbal and written communication skills in the home language of the families of the desired school.
Ability to take independent initiative, while committing to collaboration.
Ability to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations using culturally and linguistically sustaining practices.
Strong organizational skills.
Proficient in the Microsoft Office suite.
Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
Ability to create and maintain strong community collaborations.
Some experience in developing and/or leading interactive workshops and training.
Willingness to learn and apply new skills and content.
Demonstrated cultural proficiency and ability to lead others in conversations of race and culture.
Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served.
SALARY :
The pay range for this position is $48,000-$70,000 annually. The final salary within this range will be determined by the candidate's level of experience, education, and specific qualifications for the role.
PREFERRED QUALIFICATIONS:
Familiarity with the Everett Public Schools.
Certification in translation and/or interpretation.
EPS respects linguistic diversity and believes that candidates who speak another language bring value to the district culture and diversity.
The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
$48k-70k yearly 11d ago
OR/SPD Liaison - Evenings
Children's Hospital Boston 4.6
Liaison job in Boston, MA
* One time Sign on Bonus of $8,500.00 Schedule: 2pm-10:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects.
Key Responsibilities:
* Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times.
* Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance.
* Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed.
* Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews.
* Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD).
* Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays.
* Responds promptly to surgical team calls regarding instrumentation problems or urgent needs.
* Cleans and processes equipment per manufacturer's instructions and safety protocols.
* Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries.
* Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians.
Minimum Qualifications
Education:
* High School Diploma/GED required
* Associate's Degree Preferred
* Required Area of Study in Sterile Processing
* Preferred Area of Study in Sterile Processing and Surgical Technology
Experience:
* 3 years of SPD experience required
* 5 years of SPD experience preferred
Licensure/ Certifications:
* SPD Tech certification through a nationally recognized accreditation association required.
* SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$54k-82k yearly est. 35d ago
Outreach Coordinator - Hourly Position
Literations 4.2
Liaison job in Boston, MA
Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy.
GENERAL STATEMENT OF POSITION
The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams.
Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships.
RESPONSIBILITIES
Goal Setting and Planning
In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs
In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals
Establish Sources
Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources
Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources
Relationship Building
Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers
Manage relationship with AARP Massachusetts to support ongoing outreach efforts
Outreach
In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities
Publicize information sessions and volunteer opportunities online and in communities
Research and attend community events, schedule and conduct in-community information sessions
Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts
Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs
Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc.
Customer Service
Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants
Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year
Other
Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed
Other duties as assigned
QUALIFICATIONS
Strong familiarity with Boston neighborhoods and communities (resident preferred)
Excellent public speaking, interpersonal, and customer service skills
Current and valid driver's license and regular access to a vehicle is essential for this role
Experience with community organizing and/or engagement
Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work
Patience, flexibility, a sense of humor, and creativity and initiative when solving problems
Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems
Reliable wifi/internet access
Bi/multilingual a plus
HOURS AND COMPENSATION
This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment.
You can learn more about Literations by visiting ********************
Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
$23-27 hourly Auto-Apply 60d+ ago
Student Health Liaison
Berklee College of Music 4.3
Liaison job in Boston, MA
Under the supervision of the Associate Director, Student Wellness, Promotion, and Services, the Student Health Liaison is primarily responsible for supporting the programmatic and administrative efforts for Student Wellness Promotion and Services (SWPS). This position works in collaboration with the counseling professional staff, case management staff, administrative staff, contracted wellness service providers, graduate interns, and student employees (Peer Wellness Educators). Collectively, this position works to deliver essential holistic wellness education and resource information to a diverse community of student musicians, dancers and actors.
The Student Health Liaison works collaboratively with other members of Health and Wellness teams to develop community-wide messaging and outreach to increase access to health services, promote healthy choices, and prevent negative health consequences.
This position will be cross-trained to support operational processes related to health services (e.g., health insurance compliance, immunizations compliance, counseling referrals, medical withdrawals/returns).
Job Description
MINIMUM JOB QUALIFICATIONS: Bachelor's level public health, social work, counseling, education, health sciences, or equivalent experience. Masters preferred. Experience working in a college, university or healthcare environment preferred. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.
ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
Coordinate the administrative aspects of the SWPS staff office, including but not limited to: reserving spaces for on-campus wellness classes, events, clinics and programs; managing the online appointment booking software for wellness services; assisting the contracted wellness service providers with administrative and technical needs; monitoring and ordering supplies; processing payments for providers and vendors.
Collaborate with the Health and Wellness staff on the coordination and delivery of wellness campaigns, programs, and services. For example, wellness coaching, BASICS, and other services.
Provide frontline support and system navigation for the Health and Wellness satellite offices, which may include assisting walk-in Berklee community members with questions, receiving and greeting visitors, assisting students in making wellness service appointments, providing referral assistance to the institution's contracted health care facility, assisting students with basic questions about immunizations and the student health insurance plan and elevating inquiries to the appropriate staff member as necessary, answering phone calls, and monitoring and assisting in responding to office email and social media accounts.
Support development of training manuals for Peer Wellness Educators.
Assist in managing, creating, and maintaining all Health and Wellness webpages, creating all event communications, newsletter submissions, social media accounts, print materials, student mailing list, programming calendar, and coordinate all communications from the Health and Wellness staff office.
Continually identify and monitor emerging student resource and informational needs as it relates to wellness, and implement appropriate strategies for addressing those needs.
Assist with utilization and trend data collection and assessment.
Assist the Director, Health and Wellness Services, the Associate Dean, Health and Wellness and Counseling on special projects, such as those specifically related to the donor-funded Reach Out initiative program.
Represent Health and Wellness at outreach programs and events.
Participate in departmental, divisional and college-wide committees.
Serve as a member of the response team for public health outbreaks and concerns.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Required Knowledge, Skills, and Abilities:
Bachelor's degree in public health, social work, counseling, education, health sciences, or equivalent experience.
Ability to work in a culturally diverse environment and interact with culturally diverse individuals.
Interest in the intersections of health and wellness, equity; ability to incorporate social justice at the core of health and wellness curricula, programs, and messaging.
Excellent written and oral communication skills and ability to effectively communicate both individually and in group settings.
Working knowledge of a variety of health topics impacting college-aged populations.
Working knowledge of behavior change theories and the social ecological framework.
Familiarity with social marketing and communications strategies.
Demonstrated interpersonal skills and the ability to understand and address the dynamic concerns of college students with empathy.
Preferred Knowledge, Skills, and Abilities:
Master's degree.
Experience working in a college, university or healthcare environment. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.
Experience working with, or advising, young adults or college students.
Skills in planning, implementing, and evaluating theory- and evidence-informed health education campaigns, programs, and services.
Proven ability to work independently when needed, with little supervision or guidance.
WORK ENVIRONMENT: Supervisors are responsible for maintaining an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed indoors and primarily in an office setting. The noise level is usually low to moderate. While performing the duties of this position, the employee may be required to travel.
Hiring Range: $33 to $38
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:Staff
$33-38 hourly Auto-Apply 60d+ ago
Clinical Liaison (LPN/RN)
Houseworks Home Care 4.0
Liaison job in Waltham, MA
Job DescriptionAbout HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.
The Opportunity
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Job Summary
The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service.
Essential Duties and Responsibilities:
Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs.
Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team.
Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care.
Conduct caregiver skills assessments and competency evaluations as required.
Oversee and manage medication administration, reconciliation, and documentation.
Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments.
Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being.
Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy.
Report any significant change in the client's condition to the appropriate parties in a timely manner.
Perform other related duties as assigned
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Represents and supports the Agency within the community in a positive and professional manner
Currently an LPN or RN in practicing state.
One or more years of experience in clinical home health services, or equivalent preferred.
Must be a licensed driver in the appropriate state and have transportation
Current CPR certification
Demonstrated computer literacy skills.
Work Environment:
Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens.
Frequent degree of travel required - upwards of 75% - depending on business needs
Benefits:
401k
Medical, Vision & Dental Insurance
PTO, Sick Time, Floating Holidays
Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HWOS1000
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
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$40-50 hourly 15d ago
Lead Community Organizer
Dorchester Bay Economic Development Corporation 3.3
Liaison job in Boston, MA
About the Role
Do you believe organizing is about building power, not just raising voices? Can you turn one-on-one conversations into community-wide action, and help others do the same? Dorchester Bay Economic Development Corporation (DBEDC) seeks a strategic, grounded, and experienced Lead Organizer to launch and grow our community organizing work in Dorchester and Roxbury.
This is a unique opportunity to shape DBEDC's grassroots organizing strategy from the ground up. The Lead Organizer will operate within a dual reporting structure: formally reporting to the Chief of Staff, with a strong collaborative partnership with the Director of Resident and Community Engagement. This structure reflects the cross-cutting nature of the work, which bridges community voice, advocacy, and organizational strategy.
You will serve as DBEDC's dedicated organizer, laying the foundation for how we engage residents, workers, and small businesses around the issues that matter most, such as affordable housing, access to economic opportunity, and neighborhood stability and preparedness.
What you can expect to do in the role:
Organize and Mobilize
Build and sustain trusted relationships with residents, small businesses, and workers in Dorchester and Roxbury.
Identify community priorities through conversations, events, and listening sessions, and lead grassroots campaigns in response.
Organize around affordable housing, economic opportunity, and neighborhood stability and preparedness.
Mobilize community members to participate in civic life, policy processes, and public campaigns through flyering, phone banking, door-knocking, and tabling.
Develop and support local leaders to advocate for community priorities and shape DBEDC's policy agenda.
Strategic Leadership and Alignment
Ensure all organizing efforts reflect community-driven goals.
Collaborate closely with Workforce Development, Real Estate, Small Business, and Resident Services teams to integrate organizing into program delivery.
Maintain regular strategy coordination with the Chief of Staff and CEO, surfacing community insights, policy opportunities, and learning.
Represent DBEDC in coalitions and advocacy efforts, advancing shared goals and community benefits.
Mentorship and Internal Learning
Track community issues, campaign outcomes, and participation.
Share stories, feedback, and recommendations to inform DBEDC's strategic direction.
Support internal learning and reflection around DBEDC's role in community power-building.
Supervision and Team Growth
While this role does not currently include direct staff supervision, the Lead Community Organizer may supervise interns, fellows, or volunteers engaged in organizing and advocacy work. As DBEDC expands its organizing function, this position is expected to play a key role in building and mentoring a team. The ideal candidate will demonstrate the capacity to support others, delegate effectively, and cultivate leadership in emerging organizers and community leaders.
What we are looking for (Required Qualifications)
Experienced and Impactful Organizer: At least 5 years of community, labor, or issue-based organizing with a proven record of designing and leading successful campaigns that resulted in tangible wins.
Strategic and Mature Leader: Brings sound judgment, self-awareness, and the ability to align community organizing with institutional goals.
Self-Starter with Initiative: Demonstrated ability to work independently, manage multiple priorities, and follow through with minimal supervision.
Accessible Communicator: Communicates clearly and confidently across written, verbal, and public platforms; communicates in a way that feels authentic, familiar, and grounded in real life. Meets people where they are, not where systems expect them to be.
Persistent Relationship-Builder: Invests in long-term, authentic connections with residents, businesses, and partners.
Power and Systems-Oriented: Understands the conditions that keep power and resources out of our communities and connects neighborhood-level work to broader political and economic systems. Possesses clarity about the frameworks that shape who has power-and who doesn't.
Systems Thinker and Connector: Makes strategic links between community needs, program delivery, and policy impact.
Data-Informed Storyteller: Able to track participation, community feedback, and campaign milestones, and communicate impact using both data and narrative.
Technologically Proficient: Comfortable using technology including Microsoft Office, Salesforce, and project management systems (e.g., Asana, Trello).
Multi-modal Organizer: Skilled in analog (flyering, phone calls, events) and digital outreach strategies.
Preferred Skills and Experience
Familiarity with Dorchester and Roxbury neighborhoods.
Fluency in Cape Verdean Kriol, Haitian Kreyol, Black English Vernacular (BEV), Patois (or English-based Creole), Spanish, or other community languages/dialects.
Lived experience aligned with the communities DBEDC serves.
Supervisory experience.
Other important details
Don't be discouraged from applying if you don't “check all the boxes.” We appreciate the uniqueness of candidates, and there is no “perfect" resume!
Salary range: $75,000-$85,000.
Local travel within Boston, evening and weekend availability is required; regional or national travel may be required.
Living Our Values
At DBEDC, our culture is grounded in shared values:
Accountability: We take ownership of our words, actions, and their impacts.
Curiosity: We ask questions, try new things, and learn from experience.
Collaboration: We build trusting relationships internally and externally.
Transparency: We communicate directly, honestly, and with clarity.
Innovation: We embrace change, challenge convention, and adapt with intention.
Benefits
DBEDC proudly offers a total compensation package that goes above and beyond, supporting your health, well-being, and work-life balance. Here's what you can look forward to:
Health and Wellness
Choose from several generous medical insurance packages with no waiting period.
Employer-paid dental and vision coverage to keep you smiling.
Access to Flexible Spending Accounts and the Dependent Care Assistance Program for added flexibility.
Short-Term Disability, Long-Term Disability, Life Insurance, and Accidental Death coverage for peace of mind.
On-demand Employee Wellbeing Services to help you thrive.
Lifestyle and Perks
Access exclusive discounts through our Perks at Work Program.
Enjoy a flexible hybrid work environment, balancing work and life with ease.
Time Off That Works for You
Generous amount of vacation time to recharge and relax.
Seventeen paid holidays, including your birthday, because you deserve to celebrate.
Fifteen sick days for when you need to rest and recover.
Three personal days for life's unexpected moments.
Five volunteer days to give back.
Future-Focused Benefits
Save for your future with our 403(b)-retirement plan, featuring a generous employer contribution.
Professional Development
Grow your career with access to professional development opportunities, including workshops, conferences, and training programs.
Collaborate and learn in a dynamic environment that encourages innovation and skill-building.
At DBEDC, we're not just offering benefits, we're investing in you! Join us and experience a workplace that values your well-being and success while building a brighter future for Dorchester and beyond!
About Dorchester Bay Economic Development Corporation (DBEDC)
DBEDC is a Community Development Corporation (CDC) and a certified Community Development Financial Institution (CDFI). Founded in 1979, we work to build a strong, thriving, and diverse community in Boston's North Dorchester and Roxbury neighborhoods. We develop and preserve home ownership and rental housing across income levels. We create and sustain economic development opportunities for businesses and individuals. We build community through organizing, civic engagement, and leadership development.
We are one of Boston's legacy agencies and most established community development organizations, with an annual operating budget of approximately $11 million and a staff of 32.
At DBEDC, we welcome and encourage applications from all backgrounds and experiences, including those from unconventional career paths and anyone who can bring fresh perspectives and lived experiences to our team. Together, we aim to build an organization that reflects and celebrates the vibrancy of the communities we serve.
$75k-85k yearly 60d+ ago
Clinical Liaison, Home Care
Brigham and Women's Hospital 4.6
Liaison job in Boston, MA
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Connect patients with the care they need-right in the comfort of their own homes!
At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.
Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services.
We are seeking a full-time Clinical Liaison to join our team on-site. Training for this position will be the first 90 days. Must be willing to work weekends and holiday as needed.
In this role, you will:
* Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
* Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
* Navigate complex healthcare systems to remove barriers and improve patient access.
* Maintain meticulous documentation to support clinical decision-making and compliance.
* Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.
Job Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Essential Functions
* Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
* Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
* Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
* Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
* Conduct assessments to identify healthcare needs and gaps in the community.
* Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
* Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.
Qualifications
Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Licenses and Credentials
Occupational Therapist Assistant [Massachusetts]
Licensed Practical Nurse [Massachusetts]
Physical Therapist Assistant [Massachusetts]
Respiratory Therapist [Massachusetts]
Licensed Clinical Social Worker [LCSW - Massachusetts]
Licensed Independent Clinical Social Worker [LICSW - Massachusetts]
Occupational Therapist [Massachusetts]
Physical Therapist [Massachusetts]
Registered Nurse [RN - Massachusetts]
Speech-language Pathologist [Massachusetts]
Licensed Mental Health Counselor [LMHC - Massachusetts]
Experience
Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required
Additional Job Details (if applicable)
Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.
Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.
At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.
Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day.
Remote Type
Onsite
Work Location
300 First Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$33.46 - $48.66/Hourly
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$33.5-48.7 hourly Auto-Apply 6d ago
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
Marigold Health
Liaison job in Boston, MA
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do
Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
Reach out to potential members via text (SMS) message, cold calls, or mail
Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
Support the relationship between Marigold and our provider partners
Work towards targets and goals set by our contracts
You have flexibility in your availability to work early mornings and/or evenings
What You Have
2-3 years of experience in a community outreach role or in healthcare sales
Ability to get a read on a person and make them feel comfortable
You're working toward becoming a Certified Recovery Coach certification in MA or already are one
Self-starter: you can work independently to get things done, even when it gets busy
You can speak and write confidently, making sure everyone understands what you're saying
Willingness and comfort travelling about 75% of the time to various places
You're willing to adjust your schedule to meet people at times when our sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management skills and ability to work with short timelines
You can think critically and find solutions to challenges
You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
Experience working in healthcare
Knowledge of peer services or recovery coaching
Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
You will report to Claire, our Director of Operations
This is a full-time, exempt, salaried role
The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
Company-paid health insurance premiums and 65% coverage of premiums for any dependents
More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
$50k-63k yearly Auto-Apply 60d+ ago
Community Outreach Coordinator
Dorcas International 3.6
Liaison job in Providence, RI
Empower Immigrant Communities at Dorcas International
Community Outreach Coordinator Do you thrive on building relationships within the community in order to obtain partnerships that will secure resources for our clients? If so, perhaps Dorcas International is the place for you.
With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, case management, clothing and household needs, and more.
The Community Outreach Coordinator is responsible for expanding and maintaining partnerships and relations to external programming in the community in order to build internal capacity to enable staff to best navigate resources with clients. The coordinator will identify, establish, and build relationships within the community to engage and sustain partnerships.
As our Community Outreach Coordinator, you will:
Build and strengthen partnerships with community agencies through outreach and resource sharing, collaborative program development; contribute ideas and strategies to enhance service delivery.
Facilitate collaboration between staff, service areas, and community partners to enhance services provided through the Walk-In Center by co-facilitating trainings and offering both on-site and off-site support for agency clients.
Maintain effective communication and follow-up with current and prospective client populations, as well as relevant community partners and service providers.
Work with the Communications team to ensure accurate and up-to-date information about agency programs and services is shared with community partners.
Analyze community needs in collaboration with Case Management Services, utilizing program data to inform and improve service offerings.
Partner with the Data Manager to develop and prepare programmatic reports that highlight outcomes and impact.
Ensure that statewide agency collateral, materials, and resources are distributed and accessible across all agency programs.
Represent Dorcas International at community events, workshops, festivals, and other public gatherings to increase the agencys visibility, promote services, and strengthen community engagement across Rhode Island.
Support the Communications team in outreach, marketing, and promotional efforts for agency programs and services.
The candidate should have the following:
Minimum of a Bachelors Degree or equivalent experience required.
At least 3 years subject matter expertise/experience highly preferred.
Bilingual: Spanish, Ukrainian, Pashto preferred.
Valid Drivers license and reliable transportation required.
Strong interpersonal and rapport building skills; Ability to establish professional, cooperative relationships.
Ability to identify problems and develop solutions.
Ability to manage time and priorities effectively; strong multi-tasking ability.
Team player who can collaborate with colleagues and community partners.
Excellent organizational and documentation skills with a high degree of accuracy.
Ability to communicate with and work with diverse populations/cultures.
Ability to effectively send and receive verbal and written communications using the English language.
Flexibility with respect to work hours and change which includes nights and weekends
Ability to work across different service areas and to prioritize multiple projects.
Ability to work within specific deadlines and deliver accurate and high-quality work.
Must be computer literate; Skilled in MS Office and Adobe products.
Be able to lift 10-20lbs.
Why should you apply?
Salary: $46,800-$51,500.
Comprehensive health and dental benefits.
Generous paid time off including vacation, sick days, and personal leave in addition to 13 paid holidays
403b retirement plan with employer contribution and life
In-person position.
Full-Time, 37.5 hours per week.
$46.8k-51.5k yearly 31d ago
Care Management Community Health Worker
Family Health Center of Worcester, Inc. 3.8
Liaison job in Worcester, MA
The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care.
Program Specific Essential Duties and Responsibilities:
Supports the care team with patient follow-up, reminders, and addresses barriers to care.
Document all services as required and will assist in meeting all program requirements.
Collects and analyzes data related to the project and works with data management staff for data collection.
Provides outreach and meets with patients to explain services and coordinates the treatment plan.
Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable.
Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services.
The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals.
Any and all other duties as assigned.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education
And
Experience
High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.
Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners.
Local travel as needed for home visits to patients.
Community Health Worker Core Training required within first year of employment.
Flexible evening work, weekend hours required to meet FHCW community or patient needs
$35k-44k yearly est. Auto-Apply 43d ago
Bilingual Community Health Worker
Greater Lawrence Family Health Center 3.9
Liaison job in Lawrence, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals.
* Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services.
* Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care.
* Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate.
* Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents.
* Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services.
* Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol.
* Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation.
Qualifications
Skills and Abilities
* Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred.
* Able to communicate effectively verbally and in writing.
* Computer proficiency, especially in Microsoft Word, Excel and Outlook.
* Valid Massachusetts Driver's license and access to reliable transportation.
Education
* Degree in Human Services preferred or combination of education and experience will be considered.
* Bilingual, bicultural (Spanish/English).
* Completed certification-approved Medical Interpreter course or must complete within 12 months of hire.
* Community Health Worker Certificate or must complete with 12 -18 months of hire.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
$34k-42k yearly est. 47d ago
Senior Community Liaison
Assisting Hands-Boston Northwest
Liaison job in Lexington, MA
At Assisting Hands Home Care - Boston Northwest, we provide award-winning care and are recognized as an Employer of Choice in the Boston area. We help seniors achieve their #1 wish: to continue living independently in their homes during retirement.
We're looking for a Sr. Community Liaison to lead and grow our community outreach efforts, support our team of Community Liaisons, and drive strategic marketing initiatives to increase client referrals across the MetroWest/Boston Region. This is a leadership role for a motivated and compassionate professional who can lead, build lasting relationships with referral partners, and guide the overall marketing strategy for the organization.
Sr. Community Liaison Benefits:
Competitive base salary with performance incentive bonuses
Vacation and sick time
Health and dental insurance (starting on day one)
Flexible schedule, some hybrid work; approximately 60-80% time in the community
Mileage reimbursement
Professional development support
Sr. Community Liaison Requirements:
Experience in Healthcare marketing/outreach (required); Experience in social services, senior care, home care or similar roles (preferred). RN/LPN, SW, OT, PT encouraged to apply.
Valid driver's license and reliable transportation for community travel (required)
Must be able to pass a background check
Strong relationship-building skills and a polished, professional presence; A Can-Do attitude with problem solving skills, and able to work independently
Excellent verbal and written communication, and multi-tasking skills to manage parallel efforts on new initiatives, lead management and community outreach
Highly organized, reliable, and able to work independently in the field
Comfortable presenting information and representing the organization at events
Familiarity with CRM systems, Microsoft Office Suite and/or Google Suite
Sr. Community Liaison Responsibilities:
Build and execute a Marketing Plan to achieve growth targets
Lead brand awareness efforts, and prepare/deliver presentations to groups in the community
Identify new partnership opportunities and provide insights on local market needs
Engage with community partners, building relationships
Manage the sales funnel, responding to all lead inquiries and onboarding new clients/families
Communicate & work collaboratively with referral partners, families, and colleagues.
Contribute to a strategic plan for long-term business growth.
Cultivate and maintain strong relationships with key referral partners, including hospitals, rehabs, SNFs, senior living communities, and community organizations
Conduct regular in-person outreach visits to strengthen presence and awareness
Educate community partners about our home care services, capabilities, and value
Attend community events, professional meetings, networking groups, and health fairs
Track outreach activities, referral trends, and partnership engagement in CRM tools
Collaborate with internal care teams to support a smooth intake experience for new clients and families
We are seeking someone who enjoys building relationships with partners within their community. You likely are already be working in the health care sector, looking to expand your horizons, and use your existing knowledge and connections. We have a fantastic tool box of resources that can make excelling in this role fun and rewarding.
**Compensation includes base salary with commission**
Come grow with us!
Job Type: Full-time
Pay: $75,000.00 - $130,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Lexington, MA 02420 (Required)
Work Location: On the road
$36k-53k yearly est. 1d ago
OR/SPD Liaison
Children's Hospital Boston 4.6
Liaison job in Boston, MA
One Time Sign on Bonus of $8,500.00 Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects.
Key Responsibilities:
* Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times.
* Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance.
* Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed.
* Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews.
* Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD).
* Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays.
* Responds promptly to surgical team calls regarding instrumentation problems or urgent needs.
* Cleans and processes equipment per manufacturer's instructions and safety protocols.
* Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries.
* Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians.
Minimum Qualifications
Education:
* High School Diploma/GED required
* Associate's Degree Preferred
* Required Area of Study in Sterile Processing
* Preferred Area of Study in Sterile Processing and Surgical Technology
Experience:
* 3 years of SPD experience required
* 5 years of SPD experience preferred
Licensure/ Certifications:
* SPD Tech certification through a nationally recognized accreditation association required.
* SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$54k-82k yearly est. 33d ago
Student Health Liaison
Berklee College of Music 4.3
Liaison job in Boston, MA
Under the supervision of the Associate Director, Student Wellness, Promotion, and Services, the Student Health Liaison is primarily responsible for supporting the programmatic and administrative efforts for Student Wellness Promotion and Services (SWPS). This position works in collaboration with the counseling professional staff, case management staff, administrative staff, contracted wellness service providers, graduate interns, and student employees (Peer Wellness Educators). Collectively, this position works to deliver essential holistic wellness education and resource information to a diverse community of student musicians, dancers and actors.
The Student Health Liaison works collaboratively with other members of Health and Wellness teams to develop community-wide messaging and outreach to increase access to health services, promote healthy choices, and prevent negative health consequences.
This position will be cross-trained to support operational processes related to health services (e.g., health insurance compliance, immunizations compliance, counseling referrals, medical withdrawals/returns).
Job Description
MINIMUM JOB QUALIFICATIONS: Bachelor's level public health, social work, counseling, education, health sciences, or equivalent experience. Masters preferred. Experience working in a college, university or healthcare environment preferred. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.
ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
Coordinate the administrative aspects of the SWPS staff office, including but not limited to: reserving spaces for on-campus wellness classes, events, clinics and programs; managing the online appointment booking software for wellness services; assisting the contracted wellness service providers with administrative and technical needs; monitoring and ordering supplies; processing payments for providers and vendors.
Collaborate with the Health and Wellness staff on the coordination and delivery of wellness campaigns, programs, and services. For example, wellness coaching, BASICS, and other services.
Provide frontline support and system navigation for the Health and Wellness satellite offices, which may include assisting walk-in Berklee community members with questions, receiving and greeting visitors, assisting students in making wellness service appointments, providing referral assistance to the institution's contracted health care facility, assisting students with basic questions about immunizations and the student health insurance plan and elevating inquiries to the appropriate staff member as necessary, answering phone calls, and monitoring and assisting in responding to office email and social media accounts.
Support development of training manuals for Peer Wellness Educators.
Assist in managing, creating, and maintaining all Health and Wellness webpages, creating all event communications, newsletter submissions, social media accounts, print materials, student mailing list, programming calendar, and coordinate all communications from the Health and Wellness staff office.
Continually identify and monitor emerging student resource and informational needs as it relates to wellness, and implement appropriate strategies for addressing those needs.
Assist with utilization and trend data collection and assessment.
Assist the Director, Health and Wellness Services, the Associate Dean, Health and Wellness and Counseling on special projects, such as those specifically related to the donor-funded Reach Out initiative program.
Represent Health and Wellness at outreach programs and events.
Participate in departmental, divisional and college-wide committees.
Serve as a member of the response team for public health outbreaks and concerns.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Required Knowledge, Skills, and Abilities:
Bachelor's degree in public health, social work, counseling, education, health sciences, or equivalent experience.
Ability to work in a culturally diverse environment and interact with culturally diverse individuals.
Interest in the intersections of health and wellness, equity; ability to incorporate social justice at the core of health and wellness curricula, programs, and messaging.
Excellent written and oral communication skills and ability to effectively communicate both individually and in group settings.
Working knowledge of a variety of health topics impacting college-aged populations.
Working knowledge of behavior change theories and the social ecological framework.
Familiarity with social marketing and communications strategies.
Demonstrated interpersonal skills and the ability to understand and address the dynamic concerns of college students with empathy.
Preferred Knowledge, Skills, and Abilities:
Master's degree.
Experience working in a college, university or healthcare environment. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.
Experience working with, or advising, young adults or college students.
Skills in planning, implementing, and evaluating theory- and evidence-informed health education campaigns, programs, and services.
Proven ability to work independently when needed, with little supervision or guidance.
WORK ENVIRONMENT: Supervisors are responsible for maintaining an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed indoors and primarily in an office setting. The noise level is usually low to moderate. While performing the duties of this position, the employee may be required to travel.
Hiring Range: $33 to $38
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
* Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff
$33-38 hourly Auto-Apply 60d+ ago
Clinical Liaison (LPN/RN)
Houseworks Home Care 4.0
Liaison job in Waltham, MA
About HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.
The Opportunity
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Job Summary
The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service.
Essential Duties and Responsibilities:
Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs.
Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team.
Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care.
Conduct caregiver skills assessments and competency evaluations as required.
Oversee and manage medication administration, reconciliation, and documentation.
Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments.
Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being.
Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy.
Report any significant change in the client's condition to the appropriate parties in a timely manner.
Perform other related duties as assigned
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Represents and supports the Agency within the community in a positive and professional manner
Currently an LPN or RN in practicing state.
One or more years of experience in clinical home health services, or equivalent preferred.
Must be a licensed driver in the appropriate state and have transportation
Current CPR certification
Demonstrated computer literacy skills.
Work Environment:
Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens.
Frequent degree of travel required - upwards of 75% - depending on business needs
Benefits:
401k
Medical, Vision & Dental Insurance
PTO, Sick Time, Floating Holidays
Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HWOS1000
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
$40-50 hourly Auto-Apply 60d+ ago
Clinical Liaison, Home Care
Brigham and Women's Hospital 4.6
Liaison job in Boston, MA
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Connect patients with the care they need-right in the comfort of their own homes!
At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.
Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services.
We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm.
In this role, you will:
* Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
* Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
* Navigate complex healthcare systems to remove barriers and improve patient access.
* Maintain meticulous documentation to support clinical decision-making and compliance.
* Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.
Job Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Essential Functions
* Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
* Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
* Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
* Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
* Conduct assessments to identify healthcare needs and gaps in the community.
* Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
* Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.
Qualifications
Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Licenses and Credentials
Occupational Therapist Assistant [Massachusetts]
Licensed Practical Nurse [Massachusetts]
Physical Therapist Assistant [Massachusetts]
Respiratory Therapist [Massachusetts]
Licensed Clinical Social Worker [LCSW - Massachusetts]
Licensed Independent Clinical Social Worker [LICSW - Massachusetts]
Occupational Therapist [Massachusetts]
Physical Therapist [Massachusetts]
Registered Nurse [RN - Massachusetts]
Speech-language Pathologist [Massachusetts]
Licensed Mental Health Counselor [LMHC - Massachusetts]
Experience
Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required
Additional Job Details (if applicable)
Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.
Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.
At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.
Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today!
Remote Type
Hybrid
Work Location
300 First Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$33.46 - $48.66/Hourly
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$33.5-48.7 hourly Auto-Apply 49d ago
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
Marigold Health
Liaison job in Boston, MA
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.
What You'll Do
* Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
* Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
* Reach out to potential members via text (SMS) message, cold calls, or mail
* Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
* Support the relationship between Marigold and our provider partners
* Work towards targets and goals set by our contracts
* You have flexibility in your availability to work early mornings and/or evenings
What You Have
* 2-3 years of experience in a community outreach role or in healthcare sales
* Ability to get a read on a person and make them feel comfortable
* You're working toward becoming a Certified Recovery Coach certification in MA or already are one
* Self-starter: you can work independently to get things done, even when it gets busy
* You can speak and write confidently, making sure everyone understands what you're saying
* Willingness and comfort travelling about 75% of the time to various places
* You're willing to adjust your schedule to meet people at times when our sites are busiest
* Comfort with Microsoft Office Suite and Google Calendar
* Excellent time management skills and ability to work with short timelines
* You can think critically and find solutions to challenges
* You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
* Experience working in healthcare
* Knowledge of peer services or recovery coaching
* Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
* You will report to Claire, our Director of Operations
* This is a full-time, exempt, salaried role
* The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses
* Equity
* Accrual of 20 days of PTO
* 9 days of sick time
* 8 paid company holidays and 2 floating holidays
* Company-paid health insurance premiums and 65% coverage of premiums for any dependents
$50,000 - $63,000 a year
More About Marigold Health
Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.
Our core values are authenticity, candor, and ambition.
Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.
Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.
Marigold Health is an equal opportunity employer.
$50k-63k yearly 60d+ ago
Community Support Services - Harm Reduction Specialist
Greater Lawrence Family Health Center 3.9
Liaison job in Lawrence, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a bilingual Community Support Services Harm Reduction Specialist to join our HIV and Infectious Disease Prevention Team. The Harm Reduction Specialist will provide an array of onsite and community (mobile) based harm reduction and screening services including but not limited to street and venue based outreach, prevention, counseling, integrated screening and linkage services to groups identified at highest risk for HIV/AIDS, STI's, Viral Hepatitis and latent tuberculosis as defined by the Massachusetts Department of Public Health Bureau of Infectious Disease and Laboratory Services (BIDLS). The Harm Reduction Specialist will be phlebotomy trained or receive training in the first 18 months of employment in order to provide confidential screening services for HIV, Hepatitis C, Syphilis, Chlamydia, Gonorrhea, and Latent Tuberculosis. This position will recruit, screen and link individuals who test positive with HIV, HCV, STI's, and/or TB results and/or at high risk for HIV, HCV, STI, or TB to appropriate levels of care, treatment, and supportive services through short term care coordination and navigation. The Harm Reduction Specialist will also provide overdose education and prevention, Narcan enrollment and Syringe Services (distribution of sterile injection equipment and syringe pick-up). Some evenings and weekends required.
* Assesses clients' risk factors including sexual and substance use behaviors.
* Conducts HIV/STI/viral Hepatitis counseling and screening sessions both in individual and group settings in an appropriate cultural and linguistic manner. This includes pre and post-test counseling and health education regarding HIV/STI/HCV infections, transmission, testing, treatment and prevention.
* Assists in the preparation and giving of test results and documents test result delivery.
* Assists and educate clients in the development of a risk reduction plan and distributes all appropriate harm reduction materials such as condoms, bleach kits and syringes, safe disposal containers and harm reduction materials both onsite and community based.
* Collects specimens via venous blood draw and /or urine specimen for HIV/STI/HCV and coordinates transport to the State Laboratory for processing. Conduct mobile phlebotomy during venue based outreach.
* Provide low threshold interventions to active substance users and drug users (IDUs) and coordinates detoxification services.
* Follows established GLFHC and MDPH protocols including but not limited to safe handling, storing and disposal of syringes.
* Collects from clients used injecting and smoking equipment from clients and in the community and safely and appropriately disposes of them.
* Completes daily, weekly or monthly paperwork. Assists Supervisor and Coordinator with gathering, counting and writing data needed for submission of reports to funders on a monthly, quarterly and yearly basis (or as needed).
Qualifications
Skills and Abilities
* Certified phlebotomist or willing to become trained within 18 months of employment
* Certified Application Counselor or willing to become trained within the first 6 months of employment
* Valid Massachusetts Driver's license and access to reliable transportation.
* Takes initiative, strong problem-solving abilities, attention to detail, ability to follow-through; excellent communications abilities; able to work under pressure, meet inflexible deadlines, and set priorities
* Demonstrated computer skills (Microsoft Outlook, Excel and Word)
* Ability to handle multiple tasks and prioritize assigned duties
* Strong communication skills, both interpersonal and well-written documentation
* This position requires evening and weekend hours.
Education
* Associates Degree in Human Services field or two years of relevant work experience.
Experience
* Experience working with priority population as mentioned above strongly preferred.
* Strong knowledge of substance use, HIV, STI's, and HCV and its transmission and prevention and community resources
* Bilingual/bicultural (English/Spanish) preferred.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
The average liaison in Boston, MA earns between $27,000 and $86,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Boston, MA
$48,000
What are the biggest employers of Liaisons in Boston, MA?
The biggest employers of Liaisons in Boston, MA are: