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  • 340B Program Coordinator (CPhT)

    Redeemer Health 3.6company rating

    Liaison job in Jenkintown, PA

    Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today. SUMMARY OF JOB: The Program Coordinator is responsible for the operational oversight of the 340B Drug Pricing Program ensuring compliance, audit readiness, and financial performance support. In addition, the Program Coordinator provides training and education to employees working with the 340B Program. CONNECTING TO MISSION: All individuals within the scope of their position are responsible to perform their job in light of the Mission and Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the service we provide. RECRUITMENT REQUIREMENTS: Bachelor's degree in business or health related field, or, equivalent combination of education and experience in lieu of Bachelor's degree Three (3) years of experience overseeing a 340B contract pharmacy program in an acute care hospital setting Experience in retail and/or hospital revenue cycle processes related to drug purchasing, billing and reimbursement preferred Excellent interpersonal skills to collaborate with internal and external stakeholders including ability to present complex data and to provide training/education to employees working with the 340B program Proven analytical, organizational and project management skills Ability to prioritize and manage multiple responsibilities Proficient computer skills in Microsoft Office, EMRs and pharmacy purchasing systems LICENSE AND REGULATORY REQUIREMENTS: Apexus 340B certification Certified Pharmacy Tech (CPhT) in Pennsylvania Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.
    $34k-48k yearly est. 6d ago
  • Behavioral Health Liaison InCK ( Hospital Setting)

    Community Behavioral Health

    Liaison job in Philadelphia, PA

    The Behavioral Health Liaison supports CBH Clinical Care Managers in the proper procurement of behavioral health services of CBH members. The Behavioral Health Liaison supports utilization management by monitoring services to ensure approved services are being delivered as authorized and are best meeting the clinical needs of CBH members. Essential Functions: Coordinate all aspects of referrals including tracking, documenting referral status, notifying appropriate parties once provider is identified and following up with providers to ensure services have been initiated. Assist with making recommendations and referrals regarding ancillary and supplemental services in addition to the behavioral health services for children, adolescents and adults. Coordinate and share information between respective CBH clinical management team and Clinical Care Management Specialist located at Department of Behavioral Health (DBH), Family Court and at school-based programs. Provide CBH Members Services department with the list of all children, youth and families that are referred to routine behavioral health treatment services for follow up and to maintain contact with family post-discharge to ensure adherence to treatment plan. Facilitate and participate in interagency meetings. Position Requirements: Education: Bachelors degree in Social Work or related field License/Certification: PA Child Abuse Clearance required Relevant Work Experience: Minimum of 2 years of experience in direct service including assessment, counseling and coordinating services Skills: Familiar with services for adults and children in the managed care system Bilingual in Spanish is a plus Excellent interpersonal and collaboration skills Excellent verbal and written communication skills Proficiency with Microsoft Office and able to type 20 words per minute Strong organizational skills with the ability to multi-task in a high-volume environment Ability to work independently and as part of a team Compliant with HIPAA regulations Work Conditions (including travel, overtime required, physical requirements and occupational exposure): Must be able to travel within Philadelphia and surrounding counties. Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day. Ability to utilize computers and office equipment to complete daily work responsibilities. Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed. Must be able to adapt to continuous changes/demands of the job. Philadelphia Residency Requirement: The successful candidate must be a current Philadelphia resident or become a resident within six months of hire. Equal Employment Opportunity: We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law. Requesting An Accommodation: CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at ************************* PIddf94d***********1-39252750
    $41k-79k yearly est. 8d ago
  • Hospice & Palliative Care Liaison - Philadelphia, PA

    Constellation Health Services 3.9company rating

    Liaison job in Philadelphia, PA

    Job Details Philadelphia, PA Full Time $85000.00 - $95000.00 Base+Commission/month Road Warrior SalesDescription Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison to work in our GREATER PHILADELPHIA AREA! The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices. Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person. Responsibilities Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers. Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. What We Offer: Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits) Opportunities for professional development and training to advance your career. Supportive and collaborative work environment that values compassion and empathy. The satisfaction of making a profound difference in the lives of patients and their families. Why Constellation? Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce. Qualifications Qualifications: A minimum of three years of recent healthcare marketing/sales experience is required, previous hospice sales experience preferred. Bachelor's degree preferred Excellent planning, organization and presentation skills are critical. Clinical background is a plus. Proven ability to develop and implement a sales and marketing plan. Excellent oral/written, communication and interpersonal skills. Computer Skills and basic knowledge of iOS operating system. This position requires an individual who is highly motivated, results-driven, and able to develop and build strong, lasting relationships. The ideal candidate will have established healthcare contacts and be able to readily network in the community.
    $85k-95k yearly 60d+ ago
  • Crisis Community Liaison

    Delaware Guidance Services 2.8company rating

    Liaison job in Wilmington, DE

    Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off (starting at 44 days of paid leave a year) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Signing Bonus Eligible Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Community Liaison is responsible for building and maintaining strong relationships with emergency departments (EDs), psychiatric hospitals (IMDs), pediatricians, and other community organizations that serve children and youth in crisis. This position is also responsible for managing the program's social media presence to raise awareness, share resources, and engage with the community about available crisis services. The Crisis Community Liaison will work to ensure the timely, coordinated, and effective response to children and families in crisis, improve service access, facilitate communication, and advocate for the needs of children and youth in crisis. The ideal candidate will have experience in community outreach, building collaborative partnerships, and social media management, as well as a strong understanding of the behavioral health system for children and youth in Delaware and the role of social media in community engagement. Essential functions: Community Outreach and Relationship Building Develop and maintain strong working relationships with emergency departments, psychiatric hospitals, pediatricians, community mental health providers, and other healthcare professionals in the community. Act as the primary contact for these community partners, ensuring effective communication and collaboration between the crisis program and these organizations. Educate community partners about the 24/7 crisis services available, including how to access these services and refer youth in need. Support community partners in understanding the crisis program's protocols, referral processes, and available resources for crisis management. Keep healthcare professionals updated on any changes in crisis services, treatment protocols, or referral procedures. Build and sustain partnerships with community-based organizations and advocacy groups that serve children and youth, ensuring that families have access to necessary resources. Provide training and informational sessions to community partners, including emergency department staff, pediatricians, and hospital personnel, on how to access services for children and youth in crisis. Represent DGS at community events, workshops, and initiatives, to foster stronger connections, support mental health awareness, and share information about available crisis services, including mobile crisis stabilization teams and 24/7 hotline access. Crisis Coordination, Collaboration, Advocacy, and Referral Facilitate the coordination of services for children and youth in crisis who are referred by community partners, ensuring that clients are promptly connected to appropriate crisis intervention services. Work closely with emergency department staff and psychiatric hospitals to ensure smooth transitions for youth being admitted or discharged from emergency or inpatient care ensuring that appropriate wraparound services are in place to support long-term stability and care. Act as an advocate for children and families, ensuring they are receiving the appropriate services and that their voices are heard within the crisis system. Help families navigate the healthcare system, including connecting them to the Crisis Case Manager. Social Media Management Manage and create content for the crisis program's social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) to raise awareness about the program, available services, and community resources. Develop and implement social media campaigns to engage the public and inform families, healthcare providers, and community members about the program's services, updates, and resources. Monitor social media interactions, respond to inquiries, and engage with followers in a professional and timely manner. Create educational posts and share relevant articles, tips, and resources related to crisis intervention, mental health, and child/youth well-being. Analyze social media metrics to evaluate the effectiveness of campaigns and strategies, adjusting content and outreach approaches as needed. Data and Reporting Maintain accurate records of community outreach efforts, referrals, and follow-up services to ensure proper documentation of services provided. Monitor and track trends in service utilization and identify areas for improvement in community collaboration. Report regularly to program leadership on the status of partnerships, referral patterns, social media engagement, and any barriers or gaps in service delivery. Competencies/ Capabilities: Collaboration: Team-oriented, with a strong ability to collaborate with a diverse group of professionals. Problem Solving: Proactive and resourceful, able to think strategically and work independently as needed. Communication: Strong communication and interpersonal skills, with the ability to build relationships with diverse community partners. Creative: Ability to craft compelling content for social media that engages audiences and drives awareness. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: none Work environment: Community-based, Partial telecommuting with approval Ability to work flexible hours, including evenings and weekends, to accommodate community events and engagement needs Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: hospitals, pediatricians, community agencies, events, etc. Minimum qualifications: Bachelor's degree in Communications, Public Health, Psychology, or related field. Two years of experience in community outreach, preferably in healthcare, mental health services, or crisis intervention programs. Proven experience in social media management, content creation, and digital marketing, with a strong understanding of platforms such as Facebook, Instagram, Twitter, and LinkedIn. Familiarity with Delaware's behavioral health systems and community resources for children and families. Preferred qualifications: Advanced degree in a related field Bilingual (Spanish-English) language skills are a plus Experience in event planning, including virtual or in-person workshops and campaigns. EEO: Delaware Guidance Services is an Equal Opportunity Employer Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $36k-49k yearly est. Auto-Apply 34d ago
  • Customer Service for FASTSIGNS

    Fastsigns 4.1company rating

    Liaison job in Exton, PA

    Replies within 24 hours Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. This job pays $17.50 per hour plus commissions on your sales that help give you control of what you can earn. It is also a Monday- Friday job giving you nights and weekends to relax and enjoy!!! Also, do not if you have prior experience in signs because we will train you on everything. The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • Bilingual Community Liaison & Marketing Representative (Spanish + English)

    Impactful Senior Home Care

    Liaison job in Philadelphia, PA

    Job Title: Bilingual Inside Sales & Marketing Representative (Spanish + English) - Senior & Home Health Care Company: Impactful Senior Home Care LLC Job Type: Full-time | Monday - Friday | 9:00 AM - 5:00 PM About Us: At Impactful Senior Home Care LLC, we are passionate about providing high-quality, compassionate in-home care to seniors and individuals with special needs throughout the Philadelphia area. We're a community-first team that takes pride in making a real impact every day. As we grow, we're looking for a Bilingual Inside Sales & Marketing Representative fluent in Spanish and English to help connect more families with the care they need. 🌐 Visit us: ****************************** Position Summary: This role is perfect for someone who is highly motivated, people-oriented, and passionate about serving the community. You'll play a key role in growing our client base and supporting our mission through inside sales, bilingual outreach, and community engagement. Key Responsibilities: Conduct inbound and outbound sales calls in both English and Spanish. Educate prospective clients and families on our services and coordinate consultations. Build and maintain relationships with healthcare providers, senior centers, and local organizations. Assist with bilingual marketing campaigns and promotional materials. Represent Impactful Senior Home Care at local events and outreach initiatives. Track leads and client interactions in the CRM system. Support intake and care coordination processes. Qualifications: Fluency in Spanish and English (spoken and written) - Required 1-3 years of experience in inside sales, healthcare marketing, or customer service Strong communication and organizational skills Familiarity with Microsoft Office and CRM tools Knowledge of Philadelphia's communities and senior care landscape is a plus High school diploma or GED required; associate or bachelor's degree preferred Compensation & Benefits: Base salary + commission | $50,000 - $80,000 annually (OTE) Monthly performance bonuses Health, dental, and vision insurance Paid Time Off (PTO) Paid holidays Vacation pay Opportunities for professional development and career growth Great office culture with a supportive, mission-driven team Work Location: 📍 2401 E Tioga St, Philadelphia, PA 19134 (On-site position - candidates must be able to commute to the office daily) View all jobs at this company
    $50k-80k yearly 60d+ ago
  • Hospice Community Liaison

    Suncrestcare

    Liaison job in Cherry Hill, NJ

    Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications Extensive experience in healthcare sales, especially home care and/or hospice Ability to market aggressively while simultaneously maintaining positive industry relationships Demonstration of good communication, negotiation, and public relations skills Ability to work independently Ability to build and maintain relationships with referral sources Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
    $40k-60k yearly est. Auto-Apply 48d ago
  • Clinical Liaison

    Scionhealth

    Liaison job in Philadelphia, PA

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Conducts patient assessments in accordance with company standards for appropriate patients for potential admission into the system. Maintains positive relationships with referral sources, sales teams, admission, managed care, clinical and operational teams. Coordinates transmission of clinical and benefits information of patients for possible admission into our ScionHealth Specialty Hospitals. Collects, organizes, evaluates, and communicates pertinent clinical information with effective verbal and written skills. Strong customer service skills and commitment to service excellence. Possesses strong attention to detail and commitment to following all processes set forth. Operates with a sense of urgency to produce quick results. Maintains all patient information in a manner that ensures confidentiality and meets all regulatory requirements. Essential Functions * Conduct patient assessment in accordance with company standards. * Work closely with patients and their family members to educate them on the benefits of Kindred Hospital. * Assist in conducting tours of the hospital with families and referral sources as needed * Facilitates the timely admission of patients from the referral sources: Identifies medical record information needed from referring facility; Completes the Pre-Admission Clinical Evaluation (PACE) form to assist in evaluating appropriateness of admission; Facilitates and coordinates physician-to-physician communication as necessary; Identifies specific patient needs for equipment, supplies and consult services * Meets with management staff, participates in marketing meetings and serves on various * Internal committees as assigned. * Maintains a state-of-the-art knowledge of areas of responsibility and develops and follows a program of continuing education. * Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. * Maintains all information in a manner that ensures confidentiality and meets all regulatory requirements. Knowledge/Skills/Abilities/Expectations * Ability to collect, organize, evaluate and communicate pertinent clinical information with effective verbal and written skills. * Strong customer service skills and commitment to service excellence. * Computer skills that include Microsoft Office, Word, Excel and Outlook and PowerPoint. * Excellent presentation and communication skills. * Clinical Background with ability to conduct Patient Assessments. * Ability to work under stress and to respond quickly in crisis situations. * Knowledge of healthcare marketing and plan development. * Ability to work cooperatively as a member of a team. * Approximate percent of time required to travel: 3 to 5 hours * Must read, write and speak fluent English * Must have good and regular attendance * Performs other related duties as assigned Qualifications Education * Associate or Bachelor's degree * Degree in healthcare related field preferred Licenses/Certifications * Healthcare professional licensure preferred. * Registered Nurse, Licensed Practical Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Social Worker license Experience * Two (2) years clinical patient care/treatment experience in healthcare field preferred * Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
    $46k-95k yearly est. 60d+ ago
  • Emergency Management Liaison Officer (EMLO)

    Philadelphia International Airport

    Liaison job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer * Impact - The work you do here matters to millions. * Growth - Philadelphia is growing, why not grow with it? * Diversity & Inclusion - Find a career in a place where everyone belongs. * Benefits - We care about your well-being. Agency Description The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. Job Description The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas: * Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity. * Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies * Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters * Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse * Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises * Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting. Essential Functions Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following: * Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center. * Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment * Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions * Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment * Deliver public education and engagement opportunities to increase the readiness of all Philadelphians * Support of public information officer duties, including collection of photos and video * Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products * Serve displaced residents in reception centers and shelters * Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information * Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions. * Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites * Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets * Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner * Participate in trainings and exercises * Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management * Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning * In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures Competencies, Knowledge, Skills and Abilities COMPETENCIES * Strong interpersonal skills * Effective oral and written communication skills * Strong leadership and negotiation skills * Confidence in front of groups * Proven ability to operate and lead during emergencies * Sound judgement and ethical decision making * Professional conduct and accountability * Proven time-management skills KNOWLEDGE, SKILLS, ABILITIES * Ability to problem solve and work with others under pressure * Ability to multitask effectively * Ability to maintain effective working relationships and develop partnerships * Ability to coordinate diverse groups toward a common goal * Ability to complete tasks and projects in a timely manner * Ability to contribute and coordinate work in a team * Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents * Ability to work with little direct oversight or supervision * Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification Qualifications * Completion of a bachelor's degree from an accredited college or university is preferred * Three (3) or more years' experience working within an emergency management or other public safety organization is preferred * Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations * Familiarity with the City of Philadelphia is preferred * Experience working in outdoor environments for prolonged periods is preferred * Experiencing training or teaching audiences of different ages * An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources. Licenses, Registrations, and Certification * Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment * Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment. * Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position. Other requirements * OEM personnel are essential, working during states of emergency or other city closures. * All OEM personnel are "emergency managers first." During times of disaster, work assignments and schedules may be altered to meet the incident objectives. * Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy. * Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside. * Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations. Additional Information TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references. Salary Range: $65,000 - $75,000 Discover the Perks of Being a City of Philadelphia Employee: * Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more. * Parental Benefits: The City offers its employees 8 weeks of paid parental leave. * We offer Comprehensive health coverage for employees and their eligible dependents. * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. * Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] . For more information, go to: Human Relations Website: ****************************************************** Job Location Google Maps requires functional cookies to be enabled
    $65k-75k yearly 17d ago
  • Emergency Management Liaison Officer (EMLO)

    City of Philadelphia 4.6company rating

    Liaison job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. Agency Description The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. Job Description The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas: Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity. Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting. Essential Functions Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following: Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center. Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment Deliver public education and engagement opportunities to increase the readiness of all Philadelphians Support of public information officer duties, including collection of photos and video Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products Serve displaced residents in reception centers and shelters Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions. Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner Participate in trainings and exercises Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures Competencies, Knowledge, Skills and Abilities COMPETENCIES Strong interpersonal skills Effective oral and written communication skills Strong leadership and negotiation skills Confidence in front of groups Proven ability to operate and lead during emergencies Sound judgement and ethical decision making Professional conduct and accountability Proven time-management skills KNOWLEDGE, SKILLS, ABILITIES Ability to problem solve and work with others under pressure Ability to multitask effectively Ability to maintain effective working relationships and develop partnerships Ability to coordinate diverse groups toward a common goal Ability to complete tasks and projects in a timely manner Ability to contribute and coordinate work in a team Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents Ability to work with little direct oversight or supervision Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification Qualifications Completion of a bachelor's degree from an accredited college or university is preferred Three (3) or more years' experience working within an emergency management or other public safety organization is preferred Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations Familiarity with the City of Philadelphia is preferred Experience working in outdoor environments for prolonged periods is preferred Experiencing training or teaching audiences of different ages An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources. Licenses, Registrations, and Certification Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment. Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position. Other requirements OEM personnel are essential, working during states of emergency or other city closures. All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives. Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy. Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside. Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations. Additional Information TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references. Salary Range: $65,000 - $75,000 Discover the Perks of Being a City of Philadelphia Employee: Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more. Parental Benefits: The City offers its employees 8 weeks of paid parental leave. We offer Comprehensive health coverage for employees and their eligible dependents. Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************. For more information, go to: Human Relations Website: ******************************************************
    $65k-75k yearly 17d ago
  • Family and Perinatal Case Management Coordinator

    Actionaids 4.1company rating

    Liaison job in Philadelphia, PA

    Job Title: Case Management Coordinator of Family & Perinatal Department: Direct Services Job Status: Full-Time, Monday through Friday 9:30am-5pm Classification: Non-Exempt, Salaried Reports To: Assistant Director of Client Services Effective Date : November 18, 2025 Job Summary: The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs. As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives. Essential Job Duties: Supervision and Quality Assurance Supervise case management staff and monitor the timeliness and quality of services provided. Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff. Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week. Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations. Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans). Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual. Take a strengths-based approach to supervision, fostering growth and resilience. Client Services & Documentation Document all client-related interactions in the agency's client database. Ensure intake coverage on designated days and assign staff for intake support when necessary. Interface with other AIDS service providers to coordinate comprehensive client care. Program Support and Coordination Actively participate in Coordinator and Operations meetings to align on goals and strategies. Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly. Consult with other departments and staff to ensure effective communication and collaboration. Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement. Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs. May be responsible for managing all aspects of one or more program related initiatives. Offer back-up coverage for case managers and intake services as needed. Collaboration & Communication Interface with other AIDS service providers to coordinate comprehensive client care. Consult with internal resources to ensure effective communication and service integration. Coaching & Performance Management Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence. Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes. Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions. Collaborate with staff to address performance gaps, and celebrate achievements. Ensure performance reviews are timely, constructive, and aligned with organizational goals and values. Timesheet Oversight & Accuracy Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies. Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed. Ensure timely submission and approval of timesheets to support payroll and reporting processes. Knowledge, Skills and Abilities Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services. Adapt to changing client and program needs with creativity and initiative. Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches. Proven ability to work effectively with diverse populations, including in critical and emergency situations. Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care. Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers. Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid). Solid knowledge of the agency's policies, procedures, and performance metrics. Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery. Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal. Lead with a strengths-based, supportive approach to staff supervision. Must be able to maintain confidentiality and professionalism in all interactions. Strong organizational and time management skills to balance supervision, documentation, and program coordination. Excellent analytical skills to review charts, monitor service quality, and interpret performance data. Effective meeting facilitation and group supervision techniques. Excellent written and verbal communication skills for internal coordination and external collaboration. Prioritize equity, inclusion, and client empowerment in service delivery. Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic). Education and Experience Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required. Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health. Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services. Supervisory Responsibilities Case Managers and possibly other Direct Service staff Physical Demands Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch. Able to lift occasionally up to 15-20 pounds. Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care. Working Environment Must be able to respond to critical or emergency situations with professionalism and composure. Must maintain confidentiality and comply with HIPAA and other privacy standards. Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives. May be exposed to hot or cold temperatures or noise levels that are distracting. Occasional evenings and weekends for outreach events or agency functions. Occasional local travel throughout Philadelphia to engage with clients. Disclaimer The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position. Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation. No phone calls please. Salary range: $52k-57k
    $52k-57k yearly Auto-Apply 21d ago
  • Community Liaison (Burlington/Camden/Gloucester/Salem County, NJ)

    Ennoble Care

    Liaison job in Burlington, NJ

    About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Ennoble Care is seeking multiple Full-time, preferred experienced Community Liaisons for our Burlington / Camden / Gloucester / Salem County, NJ region! The Community Liaison will be responsible for interaction in the community and promoting company services and Hospice services. Analyze the potential of the company's service area to determine target markets. Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals. Analyze the company's organization to determine its strengths and weaknesses. Analyze past and current marketing data. Complete an analysis of the company's "product" line. Analyze patient/company relationships. Develop sales/marketing objectives and sales projections. Develop a marketing plan, identifying priorities and sets a reasonable timetable. Implement marketing plan staying within established timetable. Review and evaluate the analyses and plan on an established basis. Attend IDG meetings, as appropriate. Assist office staff as needed with going to updates, etc. Provide community outreach and education. Job Qualifications At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals. Must be organized and detail oriented. Must be able to communicate effectively orally and in writing. Must be a licensed driver with an insured automobile in good working order. Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
    $40k-60k yearly est. Auto-Apply 60d+ ago
  • Community Outreach

    Veterans Multi-Service Center 4.0company rating

    Liaison job in Philadelphia, PA

    Status: Full-Time, Non-Exempt (hourly) The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing thoughts of suicide. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with behavioral health populations and a strong understanding of community resources. Essential Duties and Responsibilities: Coordinate outreach initiatives to find homeless veterans and their families; Facilitate the program application process, including referrals, document collection, and participant screening; Develop and maintain relationships with community partners; Maintain records of community asset maps, outreach trackers, and mileage logs; Conduct outreach initiatives to locate veterans; Provide presentations to community partners to promote public awareness of program goals; Attend all internal, external, and community meetings relevant to the position; Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs); Maintain accurate and up-to-date records of client charts; Participate in weekly supervision; Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs); Ensure the confidentiality of every client served by the SSG program. Minimum Qualifications: Minimum High School Diploma, bachelor's degree preferred; Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors; Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty, 1 homelessness and personal development; Valid driver's license with a good driving record and insurance.
    $41k-51k yearly est. Auto-Apply 50d ago
  • Veteran Initiatives Unit Community Liaison

    Pmhcc Inc. 4.0company rating

    Liaison job in Philadelphia, PA

    The Behavioral Health and Justice Division( BHJD) of the Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) employs Veterans Community Liaison who perform essential coordination between the community, veterans, and BHJD. The Veteran Initiatives Unit Community Liaison acts as a vital link between the community and various support systems, including the VA community organizations and healthcare providers . Their role is to facilitate access to benefits, services and resources, ensuring veterans receive the support they need as they transition to civilian life or navigate existing challenges . The Veteran Initiatives Unit Community Liaison will focus on building strong relationships within the veteran community and with partner organizations to ensure seamless access to care and support services. The liaison utilizes data-driven strategies and outreach efforts to improve the effectiveness of veteran outreach initiatives and facilitate referral s to appropriate services . The Veteran Initiatives Unit Community Liaison provides supportive services to Veterans by assessing their need for treatment, support, and assistance with social determinants of health. This position requires special focus on the unique needs of Veterans by assisting them to navigate the intersecting complexities of behavioral health, Veterans support resources, community resources and justice system involvement for those facing criminal matters. The position will also assist DBHIDS to implement a comprehensive strategic plan designed to help all seven divisions to better identify and serve all Philadelphia Veterans with behavioral health needs . Duties and Responsibilities: Work closely with the Veteran Initiatives Unit (VIU) Manager to provide supportive services to those Veterans referred to the Department through Philadelphia Veterans Court and other referral sources . Evaluating veterans to determine their needs, connect them with appropriate resources , and coordinate care with relevant agencies both in the behavioral health and Veteran' s Administration network. Conduct targeted outreach initiatives to identify and engage veterans and their families, particularly those facing challenges such as homelessness, mental health issues (including PTSD) , or difficulty transitioning back into civilian life. This might involve participating in community events, workshops, or outreach drives . Cultivating and maintaining strong connections with local veteran organizations, government agencies (like the VA) , healthcare providers, community groups, and other stakeholders to understand their needs and available resources Provide opportunities for individuals receiving services to direct their own recovery and inspire hope that recovery is not only possible but probable ; teach and support acquiring and utilizing skills needed in the person ' s recovery. Assist Veterans by helping them to understand their benefits and entitlements and to utilize those to their best advantage Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement. Maintaining accurate records of interactions, referrals , and outreach activities to track progress and identify areas for improvement. Providing education and training to staff and community partners on veteran-specific issues, advocating for the needs of veterans within the organization and the community, and representing the organization at relevant events and meetings . Along with the VTU Manager, provide training on Veterans and behavioral health, including Crisis Intervention Team training for the Philadelphia Police Department, training for the seven divisions of D BHID S and other training opportunities as assigned. Skills Required: Must be a Veteran with knowledge and experience in working with Veterans resources . Must have good verbal and written communication skills and work well with people without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Must have good, creative problem- solving skills . Be able to work independently and as a team leader. Be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computers to record services . Preference given for prior experience working in with criminal court or in a criminal justice environment. Education and Experience: Highschool Diploma/GED, Associate Degree in Psychology, Sociology, Human Service or related field preferred. Fulfilment of first military contract with honorable discharge required. Must have 3 years demonstrated experience in working to support Veterans . Experience supporting justice involved. Veterans preferred and a strong community relation. Physical Demands: Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions . Able to travel locally via public transportation and on foot from 1 60 1 Market Street to 1 1 0 1 Market Street, CBH, and various other destinations as needed. Essential Functions: Valid driver ' s license and use of personal licensed and insured vehicle during work hours or the ability to use public transportation. Attend Veterans Court weekly. Attend CIT classes to work with the Philadelphia Police Officers at the Academy. Ability to effectively utilize computers , databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all required background checks . Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)

    Temple University Health System 4.2company rating

    Liaison job in Philadelphia, PA

    Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital) - (255560) Description The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues. EducationHigh School Diploma or Equivalent RequiredOther Completion of 75 Hours Community Health Worker Core Training RequiredExperienceGeneral Experience and knowledge of protocols with Electronic Medical Records (EPIC) PreferredGeneral Experience in medical or health related field and knowledge of medical terminology PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research. Primary Location: Pennsylvania-PhiladelphiaJob: Support Services and TradesSchedule: Full-time Shift: Day JobEmployee Status: Regular
    $24k-31k yearly est. Auto-Apply 1d ago
  • Hospice & Palliative Care Liaison - Cherry Hill, NJ

    Constellation Health Services 3.9company rating

    Liaison job in Marlton, NJ

    Job Details Marlton, NJ Full Time $85000.00 - $95000.00 Base+Commission/month Road WarriorDescription Constellation Health Services is looking for a Hospice & Palliative Care Liaison for Cherry Hill, NJ! $5000 Retention Bonus! Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison. The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices. Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person. Responsibilities: Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers. Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. What We Offer: Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits) Opportunities for professional development and training to advance your career. Supportive and collaborative work environment that values compassion and empathy. The satisfaction of making a profound difference in the lives of patients and their families. Why Constellation? Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce. Qualifications Qualifications: A minimum of three years of professional experience in healthcare marketing and sales, including at least one year specifically focused on hospice sales. This experience should demonstrate proficiency in relationship-building with referral sources, and a deep understanding of hospice care services and regulatory requirements. Bachelor's degree preferred Excellent planning, organization and presentation skills are critical. Clinical background is a plus. Proven ability to develop and implement a sales and marketing plan. Excellent oral/written, communication and interpersonal skills. Computer Skills and basic knowledge of iOS operating system.
    $85k-95k yearly 60d+ ago
  • Emergency Management Liaison Officer (EMLO)

    City of Philadelphia 4.6company rating

    Liaison job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. Agency Description The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. Job Description The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas: Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity. Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting. Essential Functions Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following: Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center. Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment Deliver public education and engagement opportunities to increase the readiness of all Philadelphians Support of public information officer duties, including collection of photos and video Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products Serve displaced residents in reception centers and shelters Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions. Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner Participate in trainings and exercises Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures Competencies, Knowledge, Skills and Abilities COMPETENCIES Strong interpersonal skills Effective oral and written communication skills Strong leadership and negotiation skills Confidence in front of groups Proven ability to operate and lead during emergencies Sound judgement and ethical decision making Professional conduct and accountability Proven time-management skills KNOWLEDGE, SKILLS, ABILITIES Ability to problem solve and work with others under pressure Ability to multitask effectively Ability to maintain effective working relationships and develop partnerships Ability to coordinate diverse groups toward a common goal Ability to complete tasks and projects in a timely manner Ability to contribute and coordinate work in a team Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents Ability to work with little direct oversight or supervision Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification Qualifications Completion of a bachelor's degree from an accredited college or university is preferred Three (3) or more years' experience working within an emergency management or other public safety organization is preferred Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations Familiarity with the City of Philadelphia is preferred Experience working in outdoor environments for prolonged periods is preferred Experiencing training or teaching audiences of different ages An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources. Licenses, Registrations, and Certification Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment. Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position. Other requirements OEM personnel are essential, working during states of emergency or other city closures. All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives. Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy. Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside. Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations. Additional Information TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references. Salary Range: $65,000 - $75,000 Discover the Perks of Being a City of Philadelphia Employee: Transportation : City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more. Parental Benefits: The City offers its employees 8 weeks of paid parental leave. We offer Comprehensive health coverage for employees and their eligible dependents. Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] . For more information, go to: Human Relations Website: ******************************************************
    $65k-75k yearly 8h ago
  • Community Outreach

    Veterans Multi-Service Center 4.0company rating

    Liaison job in Philadelphia, PA

    Job Description Status: Full-Time, Non-Exempt (hourly) The Community Outreach will be an advocate for veterans and their families, responsible for ensuring their accessibility to the program, especially those experiencing thoughts of suicide. This role will involve developing community partnerships, providing program information, and facilitating the application process. The ideal candidate will have experience working with behavioral health populations and a strong understanding of community resources. Essential Duties and Responsibilities: Coordinate outreach initiatives to find homeless veterans and their families; Facilitate the program application process, including referrals, document collection, and participant screening; Develop and maintain relationships with community partners; Maintain records of community asset maps, outreach trackers, and mileage logs; Conduct outreach initiatives to locate veterans; Provide presentations to community partners to promote public awareness of program goals; Attend all internal, external, and community meetings relevant to the position; Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs); Maintain accurate and up-to-date records of client charts; Participate in weekly supervision; Act as a liaison to health, social and civic services (e.g., hospitals, substance use programs); Ensure the confidentiality of every client served by the SSG program. Minimum Qualifications: Minimum High School Diploma, bachelor's degree preferred; Knowledge of and connections with the social service (specifically housing/homeless) and non-profit sectors; Minimum two (2) years working in relevant community engagement and communications field, preferably working with programs dealing with poverty,1 homelessness and personal development; Valid driver's license with a good driving record and insurance.
    $41k-51k yearly est. 13d ago
  • Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital)

    Temple University Health System 4.2company rating

    Liaison job in Philadelphia, PA

    The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues. Education High School Diploma or Equivalent Required Other Completion of 75 Hours Community Health Worker Core Training Required Experience General Experience and knowledge of protocols with Electronic Medical Records (EPIC) Preferred General Experience in medical or health related field and knowledge of medical terminology Preferred Licenses '383495
    $24k-31k yearly est. 60d+ ago
  • Emergency Management Liaison Officer (EMLO)

    City of Philadelphia, Pa 4.6company rating

    Liaison job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer * Impact - The work you do here matters to millions. * Growth - Philadelphia is growing, why not grow with it? * Diversity & Inclusion - Find a career in a place where everyone belongs. * Benefits - We care about your well-being. Agency Description The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. Job Description The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas: * Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity. * Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies * Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters * Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse * Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises * Fulfill administrative functions of the Operational Coordination program, including the RIC, EMLO, and Public Alert & Warning, as well as providing support to all of OEM. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting. Essential Functions Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following: * Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center. * Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment * Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions * Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment * Deliver public education and engagement opportunities to increase the readiness of all Philadelphians * Support of public information officer duties, including collection of photos and video * Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products * Serve displaced residents in reception centers and shelters * Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information * Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions. * Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites * Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets * Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner * Participate in trainings and exercises * Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management * Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning * In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures Competencies, Knowledge, Skills and Abilities COMPETENCIES * Strong interpersonal skills * Effective oral and written communication skills * Strong leadership and negotiation skills * Confidence in front of groups * Proven ability to operate and lead during emergencies * Sound judgement and ethical decision making * Professional conduct and accountability * Proven time-management skills KNOWLEDGE, SKILLS, ABILITIES * Ability to problem solve and work with others under pressure * Ability to multitask effectively * Ability to maintain effective working relationships and develop partnerships * Ability to coordinate diverse groups toward a common goal * Ability to complete tasks and projects in a timely manner * Ability to contribute and coordinate work in a team * Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents * Ability to work with little direct oversight or supervision * Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification Qualifications * Completion of a bachelor's degree from an accredited college or university is preferred * Three (3) or more years' experience working within an emergency management or other public safety organization is preferred * Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations * Familiarity with the City of Philadelphia is preferred * Experience working in outdoor environments for prolonged periods is preferred * Experiencing training or teaching audiences of different ages * An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources. Licenses, Registrations, and Certification * Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment * Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment. * Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position. Other requirements * OEM personnel are essential, working during states of emergency or other city closures. * All OEM personnel are "emergency managers first." During times of disaster, work assignments and schedules may be altered to meet the incident objectives. * Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy. * Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside. * Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations. Additional Information TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references. Salary Range: $65,000 - $75,000 Discover the Perks of Being a City of Philadelphia Employee: * Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more. * Parental Benefits: The City offers its employees 8 weeks of paid parental leave. * We offer Comprehensive health coverage for employees and their eligible dependents. * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. * Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************. For more information, go to: Human Relations Website: ******************************************************
    $65k-75k yearly 18d ago

Learn more about liaison jobs

How much does a liaison earn in Camden, NJ?

The average liaison in Camden, NJ earns between $37,000 and $129,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Camden, NJ

$69,000

What are the biggest employers of Liaisons in Camden, NJ?

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