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  • Scientific and Technical Liaison

    Medpace 4.5company rating

    Liaison job in Cincinnati, OH

    Medpace is a rapidly growing global Contract Research Organization headquartered in Cincinnati and is seeking a Scientific and Technical Liaison for Medpace Reference Laboratories (MRL). This position is responsible for working with multiple teams to provide guidance and support for new RFPs (requests for proposal). Responsibilities * Perform technical and scientific review of new RFPs (requests for proposal) and provide guidance for questions regarding suitability and scope of requested work with current test menus and capabilities to Laboratory operations; * Act as a primary contact between Laboratory operations and Business Development during proposal development process; * Liaise with MRL Project Management and Logistics teams for completion of Lab Specification Documents and shipping strategies; * Research and provide information regarding new tests or services required to support the needs of protocols, providing technical information, timelines, and commercial pricing for new tests/services that may be required to meet the needs of new RFPs; * Manage relationships with affiliate, specialist, and other third-party laboratory service providers that may be needed to support current and/or new business. Qualifications * Bachelor's degree in science or health-related field; * 2-3 years of relevant Project Management/Laboratory experience; * Knowledge of clinical laboratory operations; * Strong communication skills. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
    $38k-67k yearly est. Auto-Apply 5d ago
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  • Part-Time Engagement Liaison First Communion Program

    Dynamic Catholic 4.1company rating

    Liaison job in Erlanger, KY

    One of Dynamic Catholic's largest initiatives is the Catholic Moments series. This includes programs for Confirmation, Marriage Prep, Baptism and other. The crown jewel of this series is our world class offerings for First Communion and First Reconciliation. Make a Meaningful Impact in Sacramental Preparation!Are you a passionate educator or ministry professional with a heart for helping children prepare for First Reconciliation and First Communion? We're seeking a dedicated, part-time Product Manager to provide exceptional customer service and support for our BLESSED Sacramental Preparation Programs. This role is ideal for someone who excels in building relationships, has a strong service orientation, and is committed to enhancing the sacramental journey for children and their families. Who We Are: Dynamic Catholic - Re-Energizing the ChurchAt Dynamic Catholic, our mission is to re-energize the Catholic Church in America. We're committed to providing resources and support that inspire and engage Catholics, helping them rediscover the genius of their faith. Your Role: A Service-Oriented Partnership with Parishes and SchoolsIn this pivotal role, you'll be the primary point of contact for Directors of Religious Education, Catholic school administrators, priests, catechists and teachers using our BLESSED programs. You'll focus on providing high-touch customer service, ensuring a smooth and enriching experience for parishes and schools. This is not a sales role; rather, it's about nurturing relationships and supporting our customers so they can provide a world class First Communion and First Reconciliation experience.Key Responsibilities Dedicated Partner Support: Provide exceptional, phone and email-based support to Directors of Religious Education and school administrators, addressing inquiries and resolving issues promptly and effectively. Relationship Building: Cultivate and maintain strong, positive relationships with our parish and school partners, understanding their unique needs and challenges. Data-Driven Improvement: Utilize our CRM and other systems to capture customer data, track interactions, and generate reports to inform product and marketing improvements. Feedback Collection and Analysis: Conduct thorough survey calls to gather valuable feedback on the BLESSED programs, analyzing data to identify areas for enhancement and innovation. Product Advocacy: Serve as a knowledgeable resource on the BLESSED programs, providing guidance and support to ensure successful implementation and utilization. Continuous Improvement: Proactively identify opportunities to improve customer satisfaction and streamline processes, using feedback to drive ongoing enhancements. Why Join Us? Meaningful Ministry: Play a vital role in supporting sacramental preparation, directly impacting the spiritual formation of children. Customer-Centric Focus: Be part of a team that values exceptional service and builds lasting relationships with our partners. Collaborative Environment: Work alongside passionate individuals dedicated to the mission of the Church. Supportive Benefits: Enjoy a comprehensive benefits package, including, retirement savings, paid vacation, and weekly Mass in our onsite chapel. What You'll Bring: A genuine passion for sacramental preparation and a heart for serving Catholic parishes and schools. Strong interpersonal and communication skills, with the ability to build rapport and establish trust. Excellent organizational and problem-solving abilities, with a keen attention to detail. Comfort and proficiency with phone and email communication, CRM systems, and data analysis. A customer-service mindset, with a commitment to providing exceptional support and exceeding expectations. A background in education, religious education, or ministry is highly desirable. Strong emotional intelligence. Your Day-to-Day: Provide high-touch customer service to Directors of Religious Education and school administrators. Manage and maintain accurate customer records using our CRM system. Conduct survey calls and analyze feedback to identify areas for improvement. Collaborate with the team to enhance the BLESSED programs and marketing efforts. LocationThis part-time role is based in the Greater Cincinnati Area.
    $57k-77k yearly est. Auto-Apply 60d+ ago
  • Bus Liaison at Orion Academy (Part-Time)

    National Honey Almond 4.0company rating

    Liaison job in Cincinnati, OH

    is scheduled for 20 hours per week. School Information: Located in Cincinnati, OH, Orion Academy opened in 2004 and serves students K-8. At Orion, you can connect passion with purpose. To learn more about Orion Academy click here. Why Choose Orion Academy: Starting pay above market scales. Experienced leadership team. Outperforming local districts on state tests. High level of support for all staff. Safe learning environment with external and internal cameras. High parent involvement. Behavioral support for teachers and students (ABSS). Dean support model. Duties and Responsibilities: Support the school in assisting with transportation logistics. Work as the liaison between the district busing department and parent questions/concerns. Support recess and lunch coverage as needed. Qualifications: Experience supervising children ages 5 to 17. Experience organizing recreation activities. National Heritage Academies is an equal-opportunity employer.
    $35k-63k yearly est. Auto-Apply 52d ago
  • Treatment Liaison

    Thecrossroadscenter

    Liaison job in Cincinnati, OH

    JOB TITLE: Treatment Liaison DEPARTMENT: Adolescent Services REPORTING TO: Treatment Manager The Behavioral Health Treatment Liaison serves as the primary link between community churches and other organizations, and the youth served in the TCC Adolescent Behavioral Health Program. This position is responsible for assessing behavioral health needs, facilitating access to appropriate mental health and substance use treatment, and coordinating care transitions to ensure youth clients receive comprehensive, continuous support. SCOPE OF RESPONSIBILITIES Educate youth, families, and community members about behavioral health conditions, treatment options, and community resources. Attend community events and provide screening services to potential youth in need of behavioral health services. Conduct behavioral health screenings for youth to determine if a formal behavioral health assessment is needed. Identify youth in need of behavioral health services and refer to TCC for formal assessment Facilitate referral services and assist youth and families with connecting to assessment services at TCC. Coordinate follow-up appointments with youth and families to ensure continuity of treatment. Work with youth and families to address and remove barriers to accessing behavioral health care. Identify and submit referrals for youth in need of additional services not offered at TCC. Develop treatment goals and objectives to address youth behavioral health needs. Teach life skills to support youth development and independence. Provide emotional support and crisis intervention for youth and families. Model and link youth with prosocial activities to promote healthy social connection in youth's community. Track treatment outcomes with provider, youth, and family to determine efficacy of treatment. Facilitate connection with YCPS. Assist youth and family with navigating different systems. Facilitate treatment team meetings to ensure youth's needs are met in all settings of life domain. SKILLS AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Abilities Ability to read, analyze, and interpret human services periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public. Position Requirements Associate degree in psychology, social work, or related field; bachelor's degree preferred Two years' experience providing youth case management or care coordination experience. Knowledge of trauma and how it impacts youth and families. Chemical Dependency Counselor Assistance (CDCA)- Preliminary will be accepted; eligible for QMHA credentialing Valid Driver's License Basic Knowledge of DSM5 diagnosis and treatment models Ability to read, analyze and interpret human service periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence, and presentations. Ability to effectively present information and respond to questions from groups of Leaders, clients, customers and the general public. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills, ability to efficiently multitask in a fast-paced environment; Demonstrated ability to set priorities and meet deadlines while producing high quality work; Professional demeanor and ability to interact with various personalities, displaying a good-natured, cooperative attitude; Meticulous organizational skills, keen attention to detail, and good written and verbal communication skills; Knowledge and use of computers and software including but not limited to Excel and Word. Work Environment This position is an on-site position. Office hours an average of 40 per week; may require additional hours including evening and weekends depending on business needs Work typical performed in an indoor office setting Physical Requirements Frequently required to sit at a desk/workstation for long period of time Ability to work at a computer terminal for extended periods of time Digital dexterity and hand/eye coordination in operation of office equipment Light lifting and carrying of supplies, files, etc. Ability to speak to and hear employees/clients via phone or in person Body motor skills sufficient to enable incumbent to move around an office environment Ability to analyze unique situations and develop appropriate response Ability to read, analyze, and interpret the most complex human resource related documents. Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
    $31k-62k yearly est. Auto-Apply 32d ago
  • Client Success Liaison

    Mindfully

    Liaison job in Cincinnati, OH

    At Mindfully, our mission is to promote and provide comprehensive, convenient access to high-quality mental health care that is affordable, progressive, and personalized. We are seeking a dedicated individual who is passionate about supporting clients throughout their early stages of care. The ideal candidate is committed to delivering an exceptional client experience by ensuring clients are prepared for their initial appointments, reducing barriers to engagement, and providing compassionate, proactive support. This role is a key contributor to the Client Success department and requires professionalism, empathy, collaboration, and strong communication skills. Responsibilities • Serve as a dedicated point of contact for clients after their initial appointment is scheduled, providing timely and proactive outreach. • Conduct outbound calls, texts, and emails to encourage attendance, ensure preparedness, and answer questions about upcoming sessions. • Follow up with clients regarding outstanding or incomplete documentation and support them in completing required forms prior to their first and second appointments. • Monitor and proactively address barriers that may lead to cancellations or no-shows. • Maintain accurate, organized, and confidential documentation within CRM and/or EMR systems, in accordance with HIPAA and internal policies. • Provide reminders, instructions, and clarification regarding appointment logistics, insurance requirements, payment expectations, and clinician information. • Track provider attendance trends and identify potential barriers for clients (e.g., technology issues, paperwork needs, transportation challenges, insurance misunderstandings) and collaborate with internal teams to resolve them. • Communicate proactively with the Intake Team, Client Success Manager, and clinicians regarding client readiness, risk factors, or concerns requiring escalation. • Track and report on communication outcomes, attendance patterns, and documentation completion. • Participate in special projects and continuous improvement efforts. • Attend regular departmental meetings and trainings to stay informed of new services, policies, and procedures. • Contribute to a culture of service excellence, empathy, reliability, and professionalism. • Manage sensitive client interactions with confidence, compassion, and discretion. • Perform other duties as assigned. Benefits • Health, vision, and dental insurance • Paid time off • Paid holidays plus a floating holiday • HSA with employer match • Dependent care FSA • Employer-paid Life and AD&D insurance • Employer-paid short-term and long-term disability • Wellness program • Employee assistance program • 401(k) with employer match Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Requirements:
    $31k-55k yearly est. 30d ago
  • Bus Liaison at Orion Academy (Part-Time)

    National Heritage Academies 4.5company rating

    Liaison job in Cincinnati, OH

    is scheduled for 20 hours per week. School Information: Located in Cincinnati, OH, Orion Academy opened in 2004 and serves students K-8. At Orion, you can connect passion with purpose. To learn more about Orion Academy click here. Why Choose Orion Academy: Starting pay above market scales. Experienced leadership team. Outperforming local districts on state tests. High level of support for all staff. Safe learning environment with external and internal cameras. High parent involvement. Behavioral support for teachers and students (ABSS). Dean support model. Duties and Responsibilities: Support the school in assisting with transportation logistics. Work as the liaison between the district busing department and parent questions/concerns. Support recess and lunch coverage as needed. Qualifications: Experience supervising children ages 5 to 17. Experience organizing recreation activities. National Heritage Academies is an equal-opportunity employer.
    $33k-39k yearly est. Auto-Apply 52d ago
  • Medicaid Liaison

    Lionstone Care

    Liaison job in Kettering, OH

    The Medicaid Liaison is responsible for acting as the bridge between our skilled nursing and assisted living facilities and Medicaid agencies. The role involves guiding residents and their families through the Medicaid eligibility process and ensuring compliance with all relevant Medicaid guidelines. This position offers a hybrid work arrangement, combining both remote and on-site responsibilities. Essential Duties and Responsibilities Reimbursement Leadership Serve as a liaison between skilled nursing and assisted living facilities and Medicaid agencies to ensure proper communication regarding Medicaid eligibility processes. Conduct thorough assessments and interviews to determine Medicaid eligibility for potential residents and provide them with an understanding of their Medicaid options. Guide residents and their families in completing Medicaid applications and supporting documentation. Advocate for residents during Medicaid eligibility reviews and appeal processes, ensuring that residents receive the benefits they are entitled to. Collaborate with interdisciplinary teams including clinical, admissions, and financial staff to ensure that Medicaid applications are submitted on time and accurately. Strategic Planning Monitor Medicaid eligibility trends and regulatory updates to proactively adjust strategies for maintaining compliance. Assist in developing and implementing strategies to optimize Medicaid reimbursement by ensuring all required documentation is submitted for eligible residents. Work closely with clinical and administrative teams to identify Medicaid-eligible residents in a timely manner and assist in the development of comprehensive care plans. Promote effective utilization of Medicaid to maximize funding opportunities for residents in need of long-term care services. Ensure that the processes for Medicaid application and eligibility determination align with organizational goals. Compliance and Regulatory Oversight Maintain an in-depth understanding of Medicaid regulations, eligibility criteria, and potential changes in policies that impact service delivery. Ensure that all Medicaid applications and documentation meet federal and state requirements. Collaborate with legal and compliance teams to ensure that the organization adheres to all regulatory guidelines related to Medicaid. Keep residents and families informed of any changes in Medicaid rules and advocate for residents during eligibility appeals and audits. Regularly conduct internal audits of Medicaid documentation to ensure compliance and identify potential issues before they become problems. Documentation and Record Keeping Maintain accurate, up-to-date records of all Medicaid applications and their status throughout the process. Track all communications with Medicaid agencies and residents, ensuring that any changes or updates to a resident's eligibility are promptly recorded. Ensure that all documentation is in line with organizational standards and supports accurate reimbursement processing. Work closely with the finance and billing departments to ensure that Medicaid claims are processed efficiently and that documentation supports payment audits. Staff Development and Leadership Provide ongoing training and mentorship to staff members who interact with Medicaid applications, ensuring they understand eligibility rules and documentation requirements. Encourage a collaborative environment within the team to ensure effective communication about Medicaid eligibility determinations. Conduct regular meetings with team members to review processes, share best practices, and ensure that all tasks are completed in a timely manner. Promote continuous learning within the team by staying updated on changes to Medicaid regulations and ensuring staff members are prepared to adapt. Resident Rights Honor the resident's refusal of treatment request. Report such action to your supervisor. Abide by the resident's participation in treatment decision. Inform the resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical record. Report any complaints or grievances to the department supervisor. Report and investigate all allegations of resident abuse and/or misappropriation of resident property. Allow the resident to participate in the planning and scheduling of his or her treatment. Must adhere to all HIPAA requirements. Qualifications Must possess, as a minimum, a high school diploma, an advanced degree is preferred. In-depth knowledge of Medicaid eligibility rules, regulations, and guidelines. Previous experience in Medicaid application processing and eligibility determination. Strong understanding of skilled nursing facilities and long-term care services. Excellent communication and interpersonal skills. Attention to detail and ability to manage multiple priorities. #LIONSTONE123 People-Centered Rewards: Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities Continued Education Loan Repayment Program powered by Clasp
    $32k-63k yearly est. 1d ago
  • Hospitality Service Support

    Dayton 4.6company rating

    Liaison job in Dayton, OH

    The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness · Food & Beverage Quality Assurance · Order Accuracy · Speed of Service · Accurate Food Presentation · Friendly & Attentive Customer Service b. Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming, Personal, & Courteous · Ensures Proper Sanitation and Food Handling · Prepared, in Uniform & Punctual for Shift · Cleanliness d. Other · Menu Knowledge · Rotation Seating · Aware of Events & Specials · Sense of Urgency · Store Events Spokesperson · Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations · Facility Maintenance and Cleanliness · Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
    $41k-55k yearly est. 60d+ ago
  • Safety Liaison

    Equitas Health 4.0company rating

    Liaison job in Dayton, OH

    ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. POSITION SUMMARY: The In-House Safety Liaison is responsible for maintaining a safe and secure environment for patients, staff, and visitors at our LGBTQ healthcare facility. This role involves patrolling the premises, monitoring security systems, responding to incidents, and ensuring compliance with security policies and procedures. The Safety Liaison plays a crucial role in promoting a culture of safety and inclusivity within the organization, particularly when working with mental health and recovery patients, as well as various marginalized community members and staff. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, exercising professional judgment; traveling, driving or having reliable transportation; written communication; relationship building; utilizing a computer for typing and research; attending meetings; and presenting to small groups. Hourly Rate: $17.21-$19.81 * Public Service Loan Forgiveness (PSLF) BENEFITS: * PTO * Vision * Dental * Health * 401k * Sick time MAJOR AREAS OF RESPONSIBILITIES: * Patrolling and Monitoring: o Conduct regular patrols of the facility, including parking lots, buildings, and surrounding areas. o Monitor security systems, including surveillance cameras, alarms, and access control systems. o Ensure all doors, windows, and gates are secure. * Incident Response: o Respond promptly to security incidents, alarms, and emergencies. o Provide assistance during medical emergencies, evacuations, and other urgent situations. o Document and report all incidents accurately and promptly. * Access Control: o Manage access to the facility, ensuring only authorized individuals enter secure areas. o Verify identification and credentials of visitors, contractors, and employees. o Maintain visitor logs and issue visitor badges as required. * Customer Service: o Provide excellent customer service to patients, staff, and visitors. o Assist individuals with directions, information, and support as needed. o Address and resolve conflicts or disputes in a professional and respectful manner. * Safety Inspections: o Conduct routine inspections to identify and report potential safety hazards. o Ensure compliance with fire safety regulations and emergency procedures. o Collaborate with the maintenance team to address safety concerns. * Training and Education: o Participate in regular security training sessions and drills. o Stay updated on the latest security practices and protocols. o Promote safety awareness among staff and visitors. * Collaboration: o Work closely with the Safety Specialist and other security personnel to ensure comprehensive coverage. o Communicate effectively with medical and administrative staff regarding security matters. o Liaise with local law enforcement and emergency services as needed. * Perform other duties as assigned EDUCATION/LICENSURE: * High school diploma or equivalent required. * Certifications in security training is preferred. * CPR and First Aid certification is an advantage. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS: * Prior experience in security, law enforcement, or military service is preferred. * Experience working in a healthcare setting, particularly with mental health and recovery patients, and various marginalized community members, is highly desirable. * Strong observational and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to remain calm and professional in high-pressure situations. * Basic computer skills for monitoring security systems and reporting incidents. * Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. * Collaborate with healthcare providers to ensure the safety and well-being of all patients and staff. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
    $17.2-19.8 hourly Auto-Apply 4d ago
  • Community Liaison

    Crossbridge Hospice

    Liaison job in Cincinnati, OH

    At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required.
    $30k-44k yearly est. 4d ago
  • Marketing Liaison/Health Care Navigator - Temporary

    Otterbein Seniorlife

    Liaison job in Cincinnati, OH

    At Otterbein, you are not an “employee.” You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. That are dedicated to providing the highest level of compassionate, quality care at our Communities or our small house neighborhoods. Inspired by faith, we strive to enrich individual life journeys for all by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more. Overview This role is a temporary position (Marketing Liaison/Health Care Navigator) key responsibility is to drive long stay nursing and post-acute (rehabilitative care) census results for the Cincinnati area Ohio Otterbein nursing ministries. The position will work on a complementary basis with the Lebanon Senior Lifestyle Community, Otterbein Loveland, Otterbein Maineville, Otterbein Middletown, Otterbein Springboro, and Otterbein Union Township (small house Neighborhood health care teams), but with a specific focus on (Otterbein Lebanon, Otterbein Maineville, Otterbein, Loveland, Otterbein Union Township), specific focus on the Cincinnati Ohio Medical Centers (Premier Health System, Mercy, University of Cincinnati (UC/West Chester Hospital), and other secondary/tertiary healthcare systems); doctoral practices, Chambers of Commerce, social/business groups, senior centers and churches in the identified geography. Assist w/ developing strategies for social media/digital marketing. Responsibilities Establish relationships with targeted hospitals (administrators, doctors, social workers, and discharge nurses) to drive referrals for patients needing long-term nursing and/or post-acute (rehabilitative) care. Ensure financial viability of the local ministries by developing and maintaining a relationship that yields an increased share of patient referrals from the targeted hospitals. Monitor and maintain targeted payer mix to meet financial goals and assure financial stability for the ministries supported. Develop and execute quarterly nursing marketing plans for Cincinnati, Ohio. Assess potential referrals or potential admissions and work to admit the patient to the optimal Otterbein location. Distribute brochures, fliers and other promotional items to referral sources in the targeted hospitals. Work closely and collaboratively with hospital and Otterbein admissions/discharge marketing team members to assure easy transition of patient from hospital to Otterbein. Coordinate marketing efforts to meet census goals and to keep the Otterbein location staff advised of anticipated referrals, tours and/or admissions. Identify opportunities and execute those selected opportunities to make working with Otterbein easier and more efficient for Medical Center and doctoral practice personnel. Create digital marketing strategies applicable to the geography supported by this position. Ability to create and execute creative approaches to virtual marketing Performs any other duties as assigned. Skills Recognize the autonomy and dignity of all patients/residents. Communicate a sense of caring, concern, and dignity for patients/residents. Understand how to place decision-making in the hands of the patients/residents when appropriate. Make prompt and accurate judgments with regard to patients/residents care and emergencies. Work and communicate effectively as part of the self-directed marketing work team. Interest in caring for the quality of life needs of patients/residents. Establish excellent relationships and ongoing communications with hospital personnel in referral marketing, management and decision-making roles. Qualifications BA/BS preferred; plus three to five years of sales/marketing experience with a proven track record in referral marketing, healthcare admissions in a senior care or nursing home setting. Knowledge of data management (customer relationship management) programs preferred. LPN, RN, or social worker with experience as a clinical liaison (preferred). Excellent organizational/planning/time management skills. Experience in supporting multiple locations/teams Outstanding verbal and written communication skills to connect with referral partners and patients/residents. Virtual/Digital marketing experience preferred Reliable transportation required Why work for Otterbein SeniorLife: For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. Apply today and begin a temporary position as a Marketing Liaison/Health Care Navigator at Otterbein!
    $30k-49k yearly est. Auto-Apply 5d ago
  • Assisted Living Coordinator (LPN)

    Trilogy Health Services 4.6company rating

    Liaison job in Lawrenceburg, IN

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities * Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. * Ensures that each resident's pre-admission screen is completed prior to move-in. * Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. * Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. * Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. * Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. * Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications * Active, unencumbered LPN license within the state * CPR certification * Previous assisted living and leadership experience preferred LOCATION US-IN-Lawrenceburg RidgeWood Health Campus 181 Campus Dr. Lawrenceburg IN BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Jill ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities * Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. * Ensures that each resident's pre-admission screen is completed prior to move-in. * Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. * Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. * Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. * Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. * Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications * Active, unencumbered LPN license within the state * CPR certification * Previous assisted living and leadership experience preferred At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $34k-45k yearly est. Auto-Apply 5d ago
  • Community Outreach Hospice Liaison

    Ohio S Hospice Inc. 3.3company rating

    Liaison job in Dayton, OH

    What You Should Know About the Community Outreach Liaison Role: This is a full-time position serving the Middletown Ohio, Butler/Warren Counties Schedule will include Monday-Friday with hours of 8:30am-5:00pm with occasional evening/weekends as needed Would like candidate to have previous hospice experience We provide superior care and superior services to patients at their end-of-life journey. Community Outreach Liaison Key Responsibilities: Generates referrals and admissions using the four-cornerstone approach to business development, within the assigned territory. Develops and implements territory sales plan which will meet the goal of expanding the customer base in the market areas. Monitors and recognizes changing referral patterns in assigned area and modifies strategies to meet goals. Documents all sales related activity within the CRM daily. Responsible for meeting monthly and annual referral and admission goals in the assigned territory. Identifies, develops and maintains key relationships in the territory, by participating in various functions sponsored in the medical community. Promotes Ohio's Hospice through educational opportunities and community events in assigned territory. Assists in other activities and departments when requested. Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. Precepts new staff to support professional relationships with newly hired team members as required. Community Outreach Liaison Qualifications: Must have a bachelor's degree or equivalent experience in healthcare or business development Previous Hospice experience Preferred two years in a sales/marketing role within the healthcare industry with a proven record of accomplishments in direct sales and marketing. Computer skills sufficient to properly document services and communicate effectively, CRM experience preferred. Ability to drive during daytime, nighttime, or inclement weather. Valid Driver's License with Safe Driving Record State Minimum Automobile Insurance Coverage Benefits & Perks: Competitive Pay Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Mileage reimbursement Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $39k-50k yearly est. Auto-Apply 24d ago
  • Inventory & Product Support Coordinator

    AAA Mid-Atlantic

    Liaison job in Cincinnati, OH

    AAA is hiring for an Inventory & Product Support Coordinator to join our team! What We Offer: As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: $16.04-$26.24* * Annual Merit Increase Eligibility * Hybrid schedule (3 days onsite weekly) * Comprehensive health benefits package * 3+ weeks of paid time off accrued during your first year * 401(K) plan with company match up to 7% * Professional development opportunities and tuition reimbursement * Paid time off to volunteer & company-sponsored volunteer events throughout the year * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. The primary duties are: * Orders and receives all tires for all car care stores and tire warehouse. * Performs regular market research on tires, parts and services. * Inputs credit returns for tires for all stores. * Runs preset reports regularly for reporting on car care. * Scans invoices into various systems for accounting OCR (Optical Character Recognition). * Uploads pricing to our websites. * Assists with our EBAY storefront. * Performs related tasks and completes special projects as directed. Minimum Qualifications: * High School Diploma. Knowledge, Skills, and Abilities: * Ability to deal effectively with employees and vendors in a professional manner * Ability to read invoices * Strong communication skills * Strong organization skills * Knowledge of PC and Microsoft Office suite * Able to quickly learn new computer programs * Must be able to multitask Working Conditions (under typical circumstances) * Typically works in an office environment with adequate lighting, air conditioning, heating, and normal range of noise level. * Minimal physical effort is required. Work is mostly sedentary but does require walking and/or standing; minimal lifting and/or carrying objects that typically weigh less than 10 lbs. * While performing the duties of this job, the associate may be exposed to an industrial warehouse environment. The noise level in the work environment is usually loud. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: General Labor
    $31k-45k yearly est. Auto-Apply 21d ago
  • Project Support Coordinator

    Connection 4.2company rating

    Liaison job in Wilmington, OH

    Introduction You're a multitasker, capable of moving a mile a minute and keeping everyone else on track. There's an art and a science to a well-organized calendar-and nothing makes you happier than an empty inbox. Connection has a fantastic opportunity for a Customer Service/Data Entry Coordinator role. This opportunity will be onsite in the Wilmington, Ohio area. Hours are Tuesday - Friday 8am-5pm in office; Saturday 8am - 4pm remote. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Working under the supervision of the Team Leader-CX and in conjunction with the Sr. Project Support Coordinator, the Project Support Coordinator will primarily be responsible for coordinating, partnering, and collaborating with various teams and departments handling multiple projects. This includes monitoring and addressing requests and orders received as incidents, cases, or other forms of inquiries, and escalating requests based on training and process expertise. The position demands meeting set quality expectations and focusing on achieving the SLAs to positively impact the customer experience. The Project Support Coordinator will serve as the first point of contact for requests received from customers in the form of incidents, and or internal issues reported by the Sales and Services team in the form of cases. Acting as the primary liaison between clients, management, and the Sales and Services team, the Project Support Coordinator ensures the timely and successful application of services across all categories of customer orders, from initiation to production. Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls. Responsibilities * Monitors incident/case queues and addresses requests received in accordance with SLAs. * Handles incidents/cases following the established standard operating procedures, ensuring quality is maintained. * Manages order processing and management according to standard operating procedures, ensuring quality is upheld. * Handles cases/support requests from sales within established quality guidelines and SLAs. * Monitors and escalates issues related to inventory/stock. * Adheres to standard team procedures. * Coordinates projects or activities with teams and departments within the Technology and Integration Distribution Center (TIDC) when dealing with sales, testing, and production orders. * Acts as the initial point of contact and liaison for customers or between TIDC and other departments. * Monitors reports to ensure orders are processed promptly and manages any delays effectively. * Creates and updates process and procedure documentation (SOPs & Job Aids) as assigned. * Schedules and attends internal and external customer meetings. * Stays informed about client project changes and updates. * Gains familiarity with each client and their respective services and SLAs. * When proficient, may assist in providing internal team support and training to other team members. * Performs all other duties or special projects as assigned. * Recommends ideas for process/continual improvement opportunities. Attendance: Employees are required to be fully onsite at the approved work location to perform the functions of this position. Requirements * Excellent verbal and written communication skills. * Intermediate Microsoft Office/O365 skills in Outlook, Word, PowerPoint, OneNote, and MS Teams, which are essential for primary communication, creating documentation, presentations, organizing data, and handling internal and external communication via chats. * Intermediate Microsoft Excel skills and understanding of formulas such as VLOOKUP, XLOOKUP, and basic pivot tables. * Data entry skills with 99% accuracy and a typing speed of at least 40 words per minute. * Basic to intermediate computer knowledge to effectively use software applications and troubleshoot basic computer issues. * Basic knowledge of Supply Chain Management. * General working knowledge of tools to create Service Work Orders (SWO) and change control. * Basic understanding of order processing lifecycle and inventory management. * Attention to detail in composing, keying, and proofing professional business materials. * Customer service oriented with the ability to understand queries and escalations by researching and providing solutions efficiently and promptly to meet customer expectations. * Basic understanding of quality requirements that must be implemented accurately when handling internal or external requests. * Takes ownership and responsibility of a request/issue from start through to a successful resolution. * Good problem-solving skills: ability to visualize a problem or situation and think abstractly to solve it. * Good listening skills with the ability to receive information completely and understand what is being said. * Ability to de-escalate using empathy, active listening, and emotional intelligence. * Creative with the ability to think around problems and come up with innovative solutions or recommend process improvements. * Judgment with the ability to formulate opinions, compare and decide with good sense. * Interpersonal skills with the ability to work well with all levels of the organization. Friendly presence and a helpful attitude. Additional preferred competencies or preferred qualifications, if any: * Experience or prior knowledge of CRM, ERP, incident or case management applications. * Fundamental understanding of sales organization and processes. * Possess basic to intermediate analytical skills with the capacity to comprehend and execute intermediate to complex instructions independently. * Demonstrate basic to intermediate organizational and time management skills, enabling effective multitasking, continuous learning, adaptation, and accurate implementation of changes while understanding priorities. * Basic comprehension of SLO/SLA requirements to process requests in accordance with contracted cut-off times daily, and to meet end-of-month and quarter deadlines. * Attention to detail with the ability to investigate and ideally perform root cause analysis (RCA). * Exhibit learning agility to acquire additional knowledge and expertise in all areas, exceeding expectations to advance within the current role and organization. * Ability to consistently represent Connection in a positive and professional manner to customers, focusing on delivering a World Class Customer Experience. This role is in a standard indoor office or similar workspace which meets general office safety and ergonomic requirements. A standard indoor office has moderate noise levels with exposure to fluorescent or other lighting, computer monitors, forced air and occasional odors. Individuals require the ability to sit most of the day with some standing, bending, lifting, or reaching on occasion. Lifting only up to five pounds. The employee may be required to walk, primarily on a level surface, for short periods throughout the day. Fine motor skills are used to operate a computer keyboard, mobile phone and/or other such device. Computer keyboard usage may be heavy during the workday. Near visual acuity and mental focus needed for working potentially long hours looking at a computer screen or monitor(s).
    $29k-38k yearly est. 19d ago
  • Outreach Coordinator

    Brightview 4.5company rating

    Liaison job in Dayton, OH

    The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator's primary role is to drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement. This role requires grit, persistence, and the ability to consistently perform outreach basics such as prospecting, relationship-building, and follow-up. The Outreach Coordinator will develop new referral sources while expanding existing accounts, using a combination of sales discipline, market insights, and mission alignment to achieve measurable growth. Success in this position is defined by the ability to meet outreach activity goals, convert referral opportunities into patient admissions, and contribute to BrightView's mission of improving patient outcomes. Responsibilities RELATIONSHIP MANAGEMENT AND PARTNERSHIPS: Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations. Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume. Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients. PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION: Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals. Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints. Apply sales techniques including objection handling, pipeline management, and account growth strategies. Track activities and results through CRM, producing accurate reporting on outreach effectiveness. Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions. COMMUNITY ENGAGEMENT AND EDUCATION: Develop in-depth knowledge of BrightView's services and communicate patient pathways effectively. Represent BrightView at networking events, conferences, and community meetings to promote awareness. Educate stakeholders on substance use disorder treatment and BrightView's patient-first approach. STRATEGIC PLANNING AND MISSION ALIGNMENT: Align outreach efforts with BrightView's mission, connecting community engagement to improved patient outcomes. Share insights from the field to support organizational planning and market strategy. Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth. Ties personal effort to patient outcomes. KNOWLEDGE, SKILLS, AND ABILITIES: Resilience & Persistence: Ability to maintain motivation despite rejection and sustain high levels of activity. Sales Acumen: Willingness to learn sales planning, objection handling, and conversion strategies. Execution-Oriented: Consistently deliver on daily outreach commitments and achieve activity targets. Coachability: Actively seek out feedback and eager to adapt strategies to improve results. Communication Skills: Strong ability to connect with diverse stakeholders and build rapport. Strategic Thinking: Capable of mapping accounts, prioritizing opportunities, and planning sales approaches. Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable). Ability and willingness to travel within assigned territory. Qualifications EXPERIENCE Required: Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles. Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings. Preferred: Knowledge of addiction medicine or behavioral health industry. EDUCATION: Required: Associate Degree or equivalent experience Preferred: Bachelor's Degree in Marketing, Business Administration, or related equivalent experience BENEFITS AND PERKS: PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
    $36k-50k yearly est. Auto-Apply 7d ago
  • Hospice Community Liaison

    Suncrestcare

    Liaison job in Dayton, OH

    Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications Extensive experience in healthcare sales, especially home care and/or hospice Ability to market aggressively while simultaneously maintaining positive industry relationships Demonstration of good communication, negotiation, and public relations skills Ability to work independently Ability to build and maintain relationships with referral sources Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
    $31k-44k yearly est. Auto-Apply 26d ago
  • Outreach Care Coordinator

    Daybreak 4.1company rating

    Liaison job in Dayton, OH

    Job Description The Outreach Care Coordinator connects youth ages 18-24 experiencing homelessness to permanent housing and supportive resources. This position provides face-to-face triage services in shelters, in community settings, and through street outreach to engage unsheltered youth. The Care Coordinator also participates in the rotation of supervising Daybreak's Drop-In Center, where many unhoused youth seek support, guidance, and connection to resources. Beyond direct client support, this position plays a critical role in representing Daybreak across the Miami Valley through outreach and community engagement. The Care Coordinator builds trusting relationships with high-risk or hard-to-reach youth, develops individualized service plans, and collaborates with service providers to connect clients to housing, employment, healthcare, and personal development opportunities. The role requires strong communication skills, cultural competence, persistence, and a passion for helping young people move from homelessness to stability and independence. Essential duties and responsibilities: Conduct street outreach to identify and engage unsheltered youth (ages 18-24) in encampments, public spaces, and community locations, linking them to prevention, drop-in, intake, shelter, housing, and supportive services. Provide face-to-face triage and crisis intervention in shelters, the Drop-In Center, and community settings to address immediate needs and connect youth to Daybreak's programs (shelter, employment, behavioral health, and housing). Participate in the rotation of supervising Daybreak's Drop-In Center, ensuring a safe, supportive space for homeless and street-homeless youth. Build trusting, therapeutic relationships with youth and utilize evidence-based practices (Trauma-Informed Care, Motivational Interviewing, Harm Reduction) to support engagement and progress toward stability. Complete intakes, coordinated entry assessments, housing needs assessments, and HMIS documentation accurately and within required timelines. Collaborate with Daybreak teams (housing, employment, clinical, case management) and external partners (PATH program, Goodwill, Homeless Solutions Policy Board, Five Rivers Samaritan Clinic, Children Services, schools, treatment providers, etc.) to connect youth to resources. Find opportunities for enhancement of the existing structure and processes between the adult shelters and Daybreak. Collaborate with the adult shelter staff to identify and referral of youth in need of assistance. Establishing an effective communication system between Daybreak, Homefull, St. Vincent de Paul and other adult shelters. Support youth in applying for benefits and entitlements to improve access to housing and stability. Provide respectful, person-centered services to youth with complex needs, including those experiencing chronic homelessness, mental health challenges, and co-occurring substance use disorders. Represent Daybreak at community outreach events, presentations, and collaborative initiatives to strengthen referral networks and awareness of youth services. Requirements: Bachelor's degree in social work, human services, psychology or a related field from an accredited four-year college or university is required. At least two (2) years of experience in program development or case management is required. At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred. It is the policy of Daybreak to ensure that the facility is in compliance with all license requirements and that all employees are fit for duty. Once a conditional offer of employment has been given, Daybreak requires that all prospective employees sign a background check release form and pass pre-employment testing before a start date may be given. Background Check Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to the fingerprints, Daybreak requires the following additional background checks. Federal Exclusion databases including: National Sex Offender Registry Office Inspector General (OIG) Nurse Aide Registry SAM of Developmental Disabilities (DODD) Motor Vehicle Report Pre-employment Testing The following pre-employment tests will be conducted at Daybreak's expense. Tests include: A tuberculin skin test or chest x-ray (by a physician of Daybreak's choosing) A urine drug screening (by a testing facility of Daybreak's choosing) Should the pre-employment reviews indicate that the prospective employee does not meet the employment requirements, Daybreak has the option of either not hiring the person or postponing employment until the condition prohibiting employment has been removed. If the background or pre-employment checks contain information that the applicant has committed, been convicted of, or pleaded guilty to any criminal offense, unless the charge was a minor misdemeanor not involving violence or a sexual offense at least 5 years old, or if the applicant refuses to submit fingerprints for a criminal background check, the conditional offer of employment will be withdrawn immediately. Pursuant to SB 38 (child-serving agency), if it is determined that the applicant has committed one of the disqualifying events listed on the attached Ohio Revised Code Disqualifier sheet may prevent employment at Daybreak. Job Posted by ApplicantPro
    $36k-43k yearly est. 20d ago
  • Part-Time Engagement Liaison First Communion Program

    Dynamic Catholic 4.1company rating

    Liaison job in Erlanger, KY

    Job DescriptionOne of Dynamic Catholic's largest initiatives is the Catholic Moments series. This includes programs for Confirmation, Marriage Prep, Baptism and other. The crown jewel of this series is our world class offerings for First Communion and First Reconciliation. Make a Meaningful Impact in Sacramental Preparation!Are you a passionate educator or ministry professional with a heart for helping children prepare for First Reconciliation and First Communion? We're seeking a dedicated, part-time Product Manager to provide exceptional customer service and support for our BLESSED Sacramental Preparation Programs. This role is ideal for someone who excels in building relationships, has a strong service orientation, and is committed to enhancing the sacramental journey for children and their families. Who We Are: Dynamic Catholic - Re-Energizing the ChurchAt Dynamic Catholic, our mission is to re-energize the Catholic Church in America. We're committed to providing resources and support that inspire and engage Catholics, helping them rediscover the genius of their faith. Your Role: A Service-Oriented Partnership with Parishes and SchoolsIn this pivotal role, you'll be the primary point of contact for Directors of Religious Education, Catholic school administrators, priests, catechists and teachers using our BLESSED programs. You'll focus on providing high-touch customer service, ensuring a smooth and enriching experience for parishes and schools. This is not a sales role; rather, it's about nurturing relationships and supporting our customers so they can provide a world class First Communion and First Reconciliation experience.Key Responsibilities Dedicated Partner Support: Provide exceptional, phone and email-based support to Directors of Religious Education and school administrators, addressing inquiries and resolving issues promptly and effectively. Relationship Building: Cultivate and maintain strong, positive relationships with our parish and school partners, understanding their unique needs and challenges. Data-Driven Improvement: Utilize our CRM and other systems to capture customer data, track interactions, and generate reports to inform product and marketing improvements. Feedback Collection and Analysis: Conduct thorough survey calls to gather valuable feedback on the BLESSED programs, analyzing data to identify areas for enhancement and innovation. Product Advocacy: Serve as a knowledgeable resource on the BLESSED programs, providing guidance and support to ensure successful implementation and utilization. Continuous Improvement: Proactively identify opportunities to improve customer satisfaction and streamline processes, using feedback to drive ongoing enhancements. Why Join Us? Meaningful Ministry: Play a vital role in supporting sacramental preparation, directly impacting the spiritual formation of children. Customer-Centric Focus: Be part of a team that values exceptional service and builds lasting relationships with our partners. Collaborative Environment: Work alongside passionate individuals dedicated to the mission of the Church. Supportive Benefits: Enjoy a comprehensive benefits package, including, retirement savings, paid vacation, and weekly Mass in our onsite chapel. What You'll Bring: A genuine passion for sacramental preparation and a heart for serving Catholic parishes and schools. Strong interpersonal and communication skills, with the ability to build rapport and establish trust. Excellent organizational and problem-solving abilities, with a keen attention to detail. Comfort and proficiency with phone and email communication, CRM systems, and data analysis. A customer-service mindset, with a commitment to providing exceptional support and exceeding expectations. A background in education, religious education, or ministry is highly desirable. Strong emotional intelligence. Your Day-to-Day: Provide high-touch customer service to Directors of Religious Education and school administrators. Manage and maintain accurate customer records using our CRM system. Conduct survey calls and analyze feedback to identify areas for improvement. Collaborate with the team to enhance the BLESSED programs and marketing efforts. LocationThis part-time role is based in the Greater Cincinnati Area. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $57k-77k yearly est. 28d ago
  • Safety Liaison

    Equitas Health, Inc. 4.0company rating

    Liaison job in Dayton, OH

    Job DescriptionORGANIZATION INFORMATION:Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives The In-House Safety Liaison is responsible for maintaining a safe and secure environment for patients, staff, and visitors at our LGBTQ healthcare facility. This role involves patrolling the premises, monitoring security systems, responding to incidents, and ensuring compliance with security policies and procedures. The Safety Liaison plays a crucial role in promoting a culture of safety and inclusivity within the organization, particularly when working with mental health and recovery patients, as well as various marginalized community members and staff.ESSENTIAL JOB FUNCTIONS:Essential functions of the job include, but are not limited to, exercising professional judgment; traveling, driving or having reliable transportation; written communication; relationship building; utilizing a computer for typing and research; attending meetings; and presenting to small groups.Hourly Rate: $17.21-$19.81 * Public Service Loan Forgiveness (PSLF) BENEFITS: PTO Vision Dental Health 401k Sick time MAJOR AREAS OF RESPONSIBILITIES:· Patrolling and Monitoring:o Conduct regular patrols of the facility, including parking lots, buildings, and surrounding areas.o Monitor security systems, including surveillance cameras, alarms, and access control systems.o Ensure all doors, windows, and gates are secure.· Incident Response:o Respond promptly to security incidents, alarms, and emergencies.o Provide assistance during medical emergencies, evacuations, and other urgent situations.o Document and report all incidents accurately and promptly.· Access Control:o Manage access to the facility, ensuring only authorized individuals enter secure areas.o Verify identification and credentials of visitors, contractors, and employees.o Maintain visitor logs and issue visitor badges as required.· Customer Service:o Provide excellent customer service to patients, staff, and visitors.o Assist individuals with directions, information, and support as needed.o Address and resolve conflicts or disputes in a professional and respectful manner.· Safety Inspections:o Conduct routine inspections to identify and report potential safety hazards.o Ensure compliance with fire safety regulations and emergency procedures.o Collaborate with the maintenance team to address safety concerns.· Training and Education:o Participate in regular security training sessions and drills.o Stay updated on the latest security practices and protocols.o Promote safety awareness among staff and visitors.· Collaboration:o Work closely with the Safety Specialist and other security personnel to ensure comprehensive coverage.o Communicate effectively with medical and administrative staff regarding security matters.o Liaise with local law enforcement and emergency services as needed.· Perform other duties as assigned EDUCATION/LICENSURE:· High school diploma or equivalent required.· Certifications in security training is preferred.· CPR and First Aid certification is an advantage.KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS:· Prior experience in security, law enforcement, or military service is preferred.· Experience working in a healthcare setting, particularly with mental health and recovery patients, and various marginalized community members, is highly desirable.· Strong observational and problem-solving skills.· Excellent communication and interpersonal skills.· Ability to remain calm and professional in high-pressure situations.· Basic computer skills for monitoring security systems and reporting incidents.· Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.· Collaborate with healthcare providers to ensure the safety and well-being of all patients and staff.OTHER INFORMATION:Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
    $17.2-19.8 hourly 5d ago

Learn more about liaison jobs

How much does a liaison earn in Cincinnati, OH?

The average liaison in Cincinnati, OH earns between $23,000 and $83,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Cincinnati, OH

$44,000

What are the biggest employers of Liaisons in Cincinnati, OH?

The biggest employers of Liaisons in Cincinnati, OH are:
  1. Encompass Health
  2. Crossroads Center Rescue Mission
  3. Dynamic Catholic
  4. National Heritage Academies
  5. National Honey Almond
  6. Ohio Living
  7. Rotech Healthcare
  8. Maximus
  9. Medpace
  10. Thecrossroadscenter
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