Liaison jobs in Connecticut

-: A Great Place to Work National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated. We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation! -: What You'll Do: As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided. Key Responsibilities: Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels Complete and assure the accuracy of the MDS process for all residents Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions Collaborate with interdisciplinary teams to ensure accurate data collection for assessments Provide insights and ongoing education to facility staff and leaders If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated. -: What We Offer As an affiliate of National Health Care, our Evergreen family will enjoy: Competitive compensation Improved health insurance and retirement benefits including a 10% defined contribution retirement plan Comprehensive training and mentorship Support for professional growth and development A collaborative work environment The opportunity to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include: Valid state RN nursing license Advanced degree or certification preferred Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently Excellent written and verbal communication and interpersonal abilities Ability to work effectively and influence others in a multidisciplinary team environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Student Support Services/Early Childhood Date Available: 07/01/2025 Closing Date: Until Filled The Milford Local Governance Partnership (LGP), Early Start Milford: Nurture and Grow, is seeking a staff person to fill the role of liaison to be responsible for program quality assurance and community engagement, and to act as a liaison between Milford and the Connecticut Commissioner of the Office of Early Childhood. This is a year round, 12-month, part-time position. Salary: $50,000 There are no benefits associated with this position. Interested applicants should apply online through this job posting in order to be considered for the position. No phone calls please. Essential Tasks of the Position: Quality assurance involves coordination, evaluation and administration to support programs within the city or any surrounding city that is part of the Milford LGP and is receiving state funded grant money to offset the cost of the infant, toddler, or preschool program costs for families who qualify. The liaisons primary role is to support child care quality assurance work requires biannual child care classroom site visits, coaching and program improvement planning. The position requires experience with early childhood training and expertise for ages birth to five. This work requires cooperation with the Office of Early Childhood related to schedules and reporting requirements for monitoring and evaluating child care programs, including the required biannual OEC approved child assessments performed at funded programs done in partnership with families. Family engagement and community collaboration support is also a mandatory expectation of the position. This requires that the liaison possesses: knowledge of local community organizations and resources serving children and family needs and ensures information exchange with these organizations. The staff liaison convenes LGP Early Start Milford: Nurture and Grow meetings, supervises the Parent Ambassador(s), oversees needs assessment data collection and community plan creation. Use of effective community engagement strategies are critical to ensure diverse participation and partnerships are established and fostered with families and among local child care providers to include identifying and supporting the needs of our local programs. With guidance from the OEC, the staff liaison will support the work of the LGP to conduct a data- driven early childcare and education needs assessment for the City of Milford and for any other town that becomes part of the Milford LGP. The assessment must directly inform, among other things, child care space assignment across a mixed delivery system, including licensed family child care providers, group child care homes, child care centers, and license-exempt public schools. It includes identifying existing and potential resources and services for children, recommendations to school officials about transition needs from child care programs to preschool programs and kindergarten; identifying if child care needs are met in our community or if there is a need for more child care, preschool, before or aftercare programs.. Education: At a minimum, the position requires that the candidate possess a Bachelor's degree in early childhood education. The liaison must have working knowledge of the CT Office of Early Childhood, Early Start CT, CT Early Learning and Development Standards (ELDS), and NAEYC. The candidate should also demonstrate: Excellent writing, organizational, and communication skills. Capacity to facilitate the work as a member of a team. Experience with community outreach and parent engagement. Mandatory attendance at LGP Council meetings. Contact: Steven M. Autieri, Assistant Superintendent for Teaching & Learning

Job Description Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities. Responsibilities Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate. Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered. Coordinates donations of food and clothing from agency to patients served. Answers phone inquiries and refers callers to appropriate resources. Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home. Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners. Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation. Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources. Performs other duties as assigned. Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public. Participates in the QA program attending staff meetings and committee meeting as assigned Qualifications Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs. Must have a criminal background check.

Job Details 370 James Street New Haven,CT. - New Haven, CT Full Time 4 Year Degree $61000.00 - $73000.00 Salary/year Day FinanceJob Posting Date(s) 10/31/2025Description Job Brief: The Fiscal Liaison plays a critical role in supporting the Regional Performance Incentive Program (RPIP) by recruiting school districts to serve as fiscal partners while also directly providing fiscal services as requested. This dual role ensures that districts have access to reliable fiscal management support, from payroll and accounts payable to budget analysis, while strengthening regional collaboration through effective recruitment and coordination. This position is funded through a two-year grant Key Responsibilities District Recruitment & Partnerships Engage and recruit school districts to strengthen their operations by providing fiscal services. Build and sustain relationships with district leadership, municipal officials, and business office staff. Develop outreach strategies to expand participation and ensure adequate coverage of fiscal service needs. Direct Fiscal Service Delivery Provide fiscal services to participating districts as requested, which may include: Payroll processing Financial analysis and reporting Accounts payable/receivable Budget monitoring and forecasting Other financial management functions as needed Training new staff or filling in for vacancies Ensure services are carried out in accordance with state and district policies, with accuracy and timeliness. Maintain records of services provided for accountability and reporting purposes. Coordination & Support Serve as liaison between districts, municipalities, and program leadership to ensure clear communication and effective service delivery. Support district partners in understanding fiscal requirements and service options available. Monitor workload distribution and recommend additional recruitment or service adjustments when needed. Administrative Functions Track recruitment progress and maintain a database of districts providing and/or receiving fiscal services. Assist in preparing documentation needed for state reporting and compliance. Support program leadership in evaluating cost savings, efficiencies, and service effectiveness. Other Ability and willingness to travel to assigned districts for support services and recruitment activities. Assist with other assignments and/or responsibilities as requested by the supervisor. Qualifications Qualifications: Bachelor's degree in Accounting, Finance, Public Administration, Education Administration, or related field. Minimum of 3 years of experience in school district, municipal, or nonprofit fiscal management. Demonstrated skills in payroll processing, financial analysis, accounts payable/receivable, and budget oversight. Strong relationship-building, recruitment, and outreach abilities. Ability to manage multiple priorities and balance both recruitment and service delivery responsibilities. Proficiency with financial management systems and Microsoft Excel. Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy in financial work. Excellent communication and collaboration skills. Flexible and adaptable in meeting the fiscal needs of diverse districts. Commitment to transparency, equity, and regional cooperation. External Candidates, please apply online at ************* Internal candidates should apply via the " Careers at ACES " link on Interfaces . EEO/AAE

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation's premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors. This isn't just a job; it's an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you. What You'll Do * Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys. * Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care. * Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need. * Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business. * Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction. What We're Looking For * A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field. * A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others. * A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products. * A road warrior: You're comfortable with up to 80% travel and have a current driver's license. * A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude. Why You'll Succeed at TheKey Your passion for creating awareness of long-term care services, combined with your ability to forge strong partnerships, will be the key to your success. We're looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing. Ready to make a difference and drive your career forward? Apply today and become the liaison between TheKey and a brighter future in home care. Salary starting at $90k + Uncapped Commission #LI-HYBRID Benefits for full time employees * Medical/Dental/Vision Insurance * TouchCare VirtualCare * Life Insurance * Health Savings Account * Flexible Spending Account * 401(k) Matching * Employee Assistance Program * PTO Plan for Non-Exempt Employees * Flexible PTO Plan for Exempt Employees * Holidays and Floating Holidays * Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK #LI-TKHCL

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation's premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors. This isn't just a job; it's an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you. What You'll Do Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys. Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care. Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need. Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business. Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction. What We're Looking For A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field. A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others. A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products. A road warrior: You're comfortable with up to 80% travel and have a current driver's license. A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude. Why You'll Succeed at TheKey Your passion for creating awareness of long-term care services, combined with your ability to forge strong partnerships, will be the key to your success. We're looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing. Ready to make a difference and drive your career forward? Apply today and become the liaison between TheKey and a brighter future in home care. Salary starting at $90k + Uncapped Commission #LI-HYBRID Benefits for full time employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK #LI-TKHCL

District Wide/District Translator Additional Information: Show/Hide The Bilingual Transition Liaison supports bilingual students and their families as they transition into the high school environment. This position plays a vital role in promoting academic success and building strong connections between families and the school community. The liaison will serve as both a cultural and linguistic bridge, ensuring equitable access to school resources, counseling, and support services. Key Responsibilities: * Supporting Student Success: * Assist newly enrolled bilingual students with transitioning into the school environment. * Facilitate access to counselors, academic programs, and student services. * Support students and families in understanding graduation requirements, academic expectations, and available supports. * Help students develop confidence and a sense of belonging within the school community. * Bridging Communication: * Serve as an interpreter during meetings, phone calls, and school events involving non-English-speaking families. * Translate key documents and communication to ensure parents are fully informed and engaged. * Help foster cultural understanding and sensitivity among school staff. * Collaborating with School Staff: * Partner with teachers, counselors, and administrators to identify and address barriers to student success. * Share relevant cultural or linguistic insights that may impact student learning or family engagement. * Assist in planning and implementing family engagement events, orientation programs, and workshops. Qualifications: * Required: * Bilingual in Spanish and English with strong oral and written communication skills in both languages. * Associates degree preferred. * Cultural competence and sensitivity to the needs of diverse student populations. * Strong interpersonal and communication skills. * Ability to work collaboratively with school staff, students, and families. * Preferred: * Experience working in a school or educational setting. * Familiarity with the high school education system and student support services. * Experience with interpretation and translation in an educational context. Position Details: * Status: Part-Time, Non-Exempt * Schedule: 8:30 am - 2:00 pm (30 minute unpaid lunch) * Reports to: Director of MLL * Compensation: $29.00 hourly Working Conditions: * Work is primarily performed in a school setting. * May require occasional evening or weekend hours for school events or parent meetings.

Family & Community Engagement/Family & Community Liaison (High-Needs School) Position Description The primary role of a Family and Community Engagement Liaison is to engage and support parents all families in our schools. Family Liaisons are essential in their work to enhance school-family communication, improve student attendance, and collaborate with and establish partnerships with community organizations. Family Liaisons work with families experiencing homelessness and other challenging circumstances. Family Liaisons are members of their schools' Attendance Teams, School Climate Teams, School Governance Councils (SGCs), and Parent-Teacher Organizations (PTOs) and are part of a districtwide department. Family Liaisons are formally supervised by the Executive Director of the Family and Community Engagement (FaCE) Department and are supervised in buildings on a daily basis by school administrators. Family Liaisons work seven-hour days with a 30-minute, unpaid lunch and are 12-month employees. It is a regular job expectation of Family Liaisons that they adjust their hours on days when family/community-specific, evening events occur in schools or the district. Family Liaisons also conduct home visits during their work hours and for various purposes, such as attendance, residency verification, homelessness support. The ideal candidate has experience working with families and students experiencing attendance, housing, and other challenges. The ideal candidate exhibits an interest in learning new information, a commitment to complying with district policies and state and federal laws, strong interpersonal skills and regular collaboration with staff and other internal and external partners, the ability to meet deadlines, and familiarity with the Windham community. Family Liaisons take initiative as individuals in their schools and also collaborate and work together on districtwide and communitywide projects. Candidates should have a working knowledge and basic level of skill with Microsoft Word and Google applications. RESPONSIBILITIES • Provides a consistent, welcoming presence in the assigned school • Communicates with families via phone calls and other outreach methods • Implements at least four (4) family information sessions during the school year • Collects essential information about events at the school and disseminates it to families and community agencies • Prepares a variety of written materials (newsletters, reports, logs, memos, handouts, etc.) to provide information to families and community members • Recruits parents as volunteers within the school (classroom volunteers, workshop volunteers, etc.) • Coordinates volunteer schedules and assignment of tasks/projects • Collaborates with school staff to support non-English speaking parents and students • Attends monthly trainings organized by the Director of Family & Community Partnerships • Attends regularly scheduled meetings of the Parent Engagement Advisory Team • Trains at least two (2) groups (7-12) of parents in Common Sense Parenting (CSP) on an annual basis • Trains at least one (1) group (5-10) of parents in People Empowering People (PEP) annually • Maintains a variety of manual and electronic data to provide information and/or documentation; responsible for ensuring the completion and accuracy of data for school and district reporting • Other related tasks as assigned by the Director of Family & Community Partnerships OTHER DUTIES AND RESPONSIBILITIES • Makes contact with the public with tact and diplomacy • Maintain respect at all times for confidential information, e.g., home and discipline situations, medical background, and family history • Interact positively with staff, students, and parents • Promote good public relations by personal appearance, attitude, and conversation KNOWLEDGE/SKILLS • Ability to communicate ideas and directives clearly and effectively, both orally and in writing • Effective, active listening skills • Ability to work effectively with others • Organizational and problem-solving skills • Ability to work effectively with others • Basic computer skills • Small group instruction • Ability to prioritize multiple tasks • Ability to work well with students, families, and all other stakeholders QUALIFICATIONS • Associate's (AA) or equivalent experience required • Experience working in schools supporting students referred • Bilingual in Spanish preferred • Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse populations. • Ability to work independently and manage multiple tasks effectively. • Strong organizational skills and attention to detail. • Proficiency in Microsoft Office Suite and other relevant software. • Valid driver's license and access to a reliable vehicle for travel to client homes. Days: Monday - Friday with occasional nights and weekends Reports to: Principal and/or Assistant Superintendent or Designee Click to apply at Windham Public Schools WINDHAM PUBLIC SCHOOLS IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of the Windham Public Schools to ensure equal educational opportunity for all students and to prohibit unlawful discrimination because of race, color, religion, creed, age, marital status, national origin, gender, sexual preference, or physical and mental disability in the school distdistrict'scational program and activities; and to prohibit unlawful discrimination in employment because of race, color, religion, creed, age, marital status, national origin, gender; gender identity or expression, sexual preference or physical and mental disability.

This role is the liaison between the practice and our referring dental practices, schools, and other community organizations as well as the manager of our practice level social media channels. This person will possess several key qualities including having strong customer service skills, being congenial, compassionate, creative, proactive, analytical, supportive, organized, self-managed and sales-minded. This person will be an out-of-the-box thinker always looking for new ways to both make the biggest impact within our community and bring in new patients. This person will represent the practice in a positive light, embodying everything that we stand for. Essential Job Responsibilities: Create marketing outreach plan for referring dentists, schools, and community organizations. Create a delivery calendar for referring dentists, schools, and community organizations and meet assigned deadlines. Organize and participate in events and deliveries to referring dental offices developing rapport with the doctor and team members that represents the brand of our practice. Plan, schedule, and coordinate doctor-to-doctor lunches/happy hours, Lunch & Learns, continuing education events, open houses, etc. Make contact (via in-person delivery or mailed package) with target schools (based on information provided by Fitzco Analytics) at least once every quarter. Attend key membership meetings with community organizations as strategically appropriate. Strategically promote our brand to these organizations for partnership opportunities (ex: social media giveaways). Create travel schedules/routes that are the most efficient use of the business' time. Create, procure, assemble, and deliver thoughtful, personal, and experiential gifts for our partners. Prepare reports relating to KPIs for the organization and be prepared to present findings. Manage marketing budget for sponsorships and other key playbook initiatives. Collaborate with the practice leadership team on what clinical and brand-focused marketing materials and messages are relevant and should be included in deliveries. Strategic planning of community events, including planning giveaways and lead collection, post-event follow up and offers, and setting goals/measuring ROI and general results. Collaborate with doctors, practice leadership, and Orthodontic Partners' marketing team on positive and negative feedback received from outside organizations to facilitate process/service improvement. Prepare presentations for community partners to showcase our practice, orthodontic treatments, different ways we can collaborate, etc. Execute data capture processes and protocols at consumer-facing events to be used in CRM and retargeting campaigns. Schedule social media posts (Facebook, Instagram, and other new channels as they arise) in advance, scheduling ~5 posts per week to each channel. Develop and execute content strategies unique to the style and audience of each channel. Respond to Facebook and Instagram messages in a timely manner, using professional brand voice, and handle any requests that come through these channels. Track outreach after each interaction with partner contact information and follow-up items. Attend regularly scheduled marketing meetings with a prepared agenda. Responsible for managing Google review responses. Coach and create processes for practice team to regularly collect social media content. Assist with creating printed and digital materials for internal and external use, using Canva or similar. Knowledge, Skills and Abilities: Marketing/Sales experience preferred but will consider those who are marketing, sales and referral-minded Exceptional customer service skills Out-of-the-box thinker Affinity of analyzing data Detail-oriented Exceptional communication skills, both verbal and written Possess strong leadership qualities, highly organized, self-motivated and holds one's self accountable to high standards of excellence Self-starter who proactively takes initiative Proficiency in Canva preferred, but we will teach the right candidate Education and Experience: High School Diploma, GED or equivalent required Proficient in Microsoft Office Suite Marketing & sales experience is desirable, but not required if candidate is exceptional Referral Marketing experience is highly desired

Job Description Community Outreach & Marketing Specialist Pay Rate: $40 per hour Schedule: Part Time - 20 hours The Community Outreach and Marketing Specialist is responsible for leading outreach initiatives, building community partnerships, and increasing awareness of the agency services. This includes connecting with hospitals, social workers, and other local organizations to represent the agency and demonstrate the value of our programs. The Specialist develops marketing content, manages social media and represents the agency at community events. This role contributes directly to organizational growth, strengthens relationships with referral sources, and ensures consistent, professional bran representation. Essential Functions Outreach & Business Development Lead outreach strategies to increase referrals, partnerships and visibility. Build and maintain relationships with hospitals, physicians, senior living facilities, rehabilitation centers, social workers, and insurance providers. Represents the agency at community events, professional conferences, and health fairs. Track and evaluate outreach efforts using data and feedback to improve results. Community & Partnership Engagement Cultivate and maintain strong partnerships with healthcare professionals, case managers, and community organizations. Engage local advocacy groups, senor centers, and agencies to expand the agency's reach. Serve as the primary liaison for external partners and stakeholders. Organize and participate in events such as Lunch and Learn sessions, hospital in-service presentations, community resource fairs, and partnerships-building fairs to increase referrals for the company's services. Referral Development & Client Acquisition Develop and sustain a pipeline of qualified referrals aligned with agency goals. Conduct outreach through calls, site visits, presentations, and follow-ups. Track referral data, conversion metrics, and outcomes. Educate referral sources on agency programs, services, and value propositions. Marketing and Social Media Promotion Lead the development of and execution of marketing strategies to promote the agency. Create engaging social media content, manage posting schedules, and interact with online communities. Produce marketing materials such as flyers, graphics, videos, and storytelling content that highlight agency services and impact. Represent the agency at professional and community events. Ensure brand consistency across all communications. Market Research & Strategic Planning Monito industry trends, competitor activity, and emerging opportunities. Analyze data to inform outreach and marketing strategies. Stay informed about healthcare regulations, reimbursement updates, and referral processes. Reporting & Documentation Maintain accurate records of outreach activities, partnerships, and referrals. Recommend strategies to improve outreach effectiveness and results. Budget oversight Manage outreach and marketing budgets Allocate resources effectively for events, campaigns, and materials. Monitor spending and assess return on investment (ROI) for outreach initiatives. Adjust budget as needed based on performance and priorities. Other Duties as Assigned Perform additional responsibilities as assigned to contribute to agency goals Qualifications Bachelor's degree in business, Marketing, Healthcare Administration, Communications, or related field Experience 3+ years of outreach, marketing, community engagement, or business development experience, preferably in healthcare, human services, or homecare settings. Skills & Experience Proven success in building partnerships and managing stakeholder relationships. Strong creative skills and experience developing marketing content, including social media campaigns, Knowledge of healthcare systems, homecare services, and referral workflows preferred. Excellent communication, presentation, and interpersonal skills. Strategic thinker capable of executing outreach and marketing initiatives independently. Proficient with CRM systems, Google Workspace, and social media platforms. Analytical, organized, and able to track performance metrics. Able to manage multiple priorities and travel as needed.

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel

Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience Medicaid Appeals Coordinator requires: College degree (minimum of Associates) or equivalent work experience 2+ years of grievance or appeals experience Ability to effectively relate to a wide range of individuals from a diverse population. Excellent customer service skills Previous experience demonstrating problem-solving skills. Strong organizational and communication skills, oral and written. Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes Ability to work independently. Medicaid Appeals Coordinator duties: Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act Provide detail documentation regarding the outcome and action of the review. Send appropriate communication to client identifying outcome of review. Maintain a copy of all outgoing letters in the designated folder Work with consumer and other organizations to resolve issues timely, accurately and professionally. Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus is looking to add a BH Community Health Worker to join our Promoting Integrated Care team ( PIC). The PIC CHW will be based out of East Main OB/GN department. This role is 100 % grant funded. Working knowledge of Spanish is strongly preferred. The PIC Community Health Worker works closely with medical and behavioral health care teams; fellow Optimus sites CHWs, and social services agencies to provide care coordination, connection to resources and support to improve clients' health and general well-being. Works in both clinical and community-based settings. Under the supervision of the PIC Program Director, they assess and provide interventions to aid patients to cope with social, emotional, economic, and environmental problems. ESSENTIAL FUNCTIONS & RESPONSIBILITIES 1. Completes social determinants of health assessments, person-centered recovery action plans oriented to the client's cultural background including gender identity/sexual orientation. Work with teams to create a trauma informed environment for patients. 2. Provides behavioral health resources and interventions when needed (ex: providing breathing exercises for anxiety or sleep hygiene suggestions) 3. Schedules and behavioral health screenings, face-to-face whenever possible and clinically appropriate. Supports safe transitions of care for members moving between care settings. 4. Works with primary care providers and other CHWs to facilitate referrals to behavioral health department, works with patients to increase compliance with attending intakes, appointments and assists decreasing barriers to participation. 5. Assists clients in the clinic setting. Continuously identifies and resolves barriers to meeting goals and complying with the Individual Recovery Plan and reports barriers identified to the PIC Program Manager. 6. Documents all client encounters and care coordination efforts made on behalf of clients; maintains comprehensive electronic client files in a consistent and timely fashion. 7. Works with PIC team to provide accurate data collection for program reports as well as Optimus team-based care reporting needs. 8. Coaches and facilitates communications with clients in effective management of self-care. Assists clients in understanding care plans and instructions. Motivates clients to be active and engaged participants in their health and overall well-being. 9. May provide support and advocacy during medical and behavioral health visits or when necessary to guarantee clients' behavioral health and medical needs are being conveyed. Follows up with both clients and providers regarding action plans. 10. CHW will be held accountable and assessed by targeted measures from the PIC Grant. 11. Facilitates client access to community resources, including housing, food, and clothing assistance, transportation, parenting, providers to teach life skills, vocational, educational resources, and relevant mental health services. Assists clients in utilizing community services, facilitating appointments with community services agencies as well as with completion of applications for programs for which they may be eligible. 12. Works collaboratively and effectively within the care team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff. Works to reduce cultural and socio-economic barriers between clients and agencies. 13. Travels as needed to community locations, various agencies, and other outreach destinations. 14. Attend meetings as scheduled or as requested. 15. Participate in supervision with supervisor as required. 16. Performs other duties as assigned. ADDITIONAL GENERAL REQUIREMENTS Professional, positive attitude, understanding of customer service principals, intuitiveness, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. Knowledge of some medical terminology preferred. Ability to understand the needs of the community to be served. Must have knowledge of the various services available in the community. Ability and willingness to provide emotional support, encouragement, and patient empowerment. Ability to type into an electronic health record. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION: High School Diploma required. Bachelor's degree in social services preferred. EXPERIENCE: Previous experience in working with community-based programs for persons with behavioral health diagnoses. Preferred: Applicant has a well-developed understanding of chronic disease and its impact on behavioral/mental health treatment. Experience working with an ethnically, culturally, and racially diverse office staff and patient population. COMMUNICATION SKILLS: Excellent interpersonal skills required including, but not limited to appropriate email etiquette, active listening, and thorough revision of all written assignments. LICENSURE / CERTIFICATION: Certification of Community Health Worker preferred. Working for Optimus: * OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. * 100% Outpatient Setting * Excellent health & welfare benefit options * Competitive Compensation * Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees

Full-time Description We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025! Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers in: 281 Main St., East Hartford 40 Coventry St., Hartford 828 Sullivan Ave., South Windsor Our Addiction Services Division provides a full continuum of care, including: Primary care integration Residential detox and treatment Outpatient mental health and substance use services for adults and children Intensive outpatient programs Employment and community support Mobile crisis evaluations Judicial support services Social rehabilitation Why Work With Us? At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire. Our Benefits Include: Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays. Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees. Voluntary vision coverage. Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D. Supplemental Life Insurance available. 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked Career advancement opportunities in a supportive, mission-driven environment. Summary: The Young Adult Services (YAS) Employment & Community Support Specialist is a hybrid role focused on skill development, engagement, and care coordination for individuals ages 18-25. Services are delivered in community-based settings, including clients' homes, inpatient facilities, and other locations where young adults receive support. Essential Duties and Responsibilities: Assist in linking each client between the ages of 18-25 years the necessary clinical, medical, medical, social, educational, rehabilitative, vocational and/or other services within the team or outside providers if necessary. Employment Specialists assist clients in assessing, choosing, obtaining and maintaining competitive employment integrated within the community. Assesses job compatibility for individuals and provides training to clients in job readiness and job coaching. Enrolls participants in educational/vocational programs suited to their needs. Ability to create and facilitate groups based on client identified needs (both office and community based). Collaborate within the team and the clients to identify required services by assessing the overall needs of each client. Support client recovery by participating in individual treatment sessions within the YAS Team or outside providers if necessary. Completes all required documentation related to treatment in accordance with established procedures including but not to limited to court letters, gathering medical records, copying, faxing, scanning, collateral contact and appointment scheduling. Proficient knowledge with computer and technology skills (EMR System, Typing, Emailing, use of Smart Phone & Microsoft office). Provides assistance during the assessment of individuals in crisis and intoxicated clients by helping to determine the need for crisis involvement or detox and facilitate the admission to the detox facility. Provides education, support and consultation to clients and the individual's families or their support system which is directed exclusively to the well-being and benefit of the individual, if needed. Performs related duties as required including transportation of clients. Must have a reliable and insured vehicle. *All agency staff are required to attend all mandatory department/agency meetings and trainings* *All Residential Support Staff Employees MUST show proof of CPR Certification within 60 days of official start date. Schedule: Monday - Friday, 9:00 AM - 5:30 PM Requirements A bachelor's or associate degree in health or behavioral health is preferred. Equivalent experience in a community health center or behavioral health setting may also be considered. Prior experience supporting individuals in recovery from mental illness and substance use or addiction is strongly valued. Salary Description Wage Range: $21.25 - $25.00 Per Hour

The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access community and social services and resources to adopt healthy behaviors. The CHW supports Providers and the Care Management Team through an integrated approach to care management. As a priority, the CHW will promote, maintain and improve the health of patients and their families by providing social support, informal counseling, education and advocacy. The CHW will also actively participate in outreach, home visits, health screenings, and referrals. Essential Functions & Responsibilities: * Create connections between vulnerable populations and healthcare providers to ensure patients have comprehensive and coordinated care by establishing trusting relationships and providing general support, encouragement, and motivation * Work cooperatively with other clinical staff assigned to the same patient * Manage assigned caseload of patients * Exhibit excellent working relations with patients, visitors, staff and community partners while communicating the mission of Community Health and Wellness Center * Help patients navigate healthcare and social service systems * Connect patients to transportation resources to be able to attend appointments (transporting patients is strictly prohibited) * Assist with completing applications, registration or other forms * Register new patients, schedule appointments and upload insurance information while doing outreach on Mobile Medical Unit. * Determine eligibility and enroll individuals in health insurance and/or financial assistance programs. * Have knowledge of other community-based organizations and services offered to make referrals for additional services * Foster a collaborative environment with other community service agencies to partner in addressing social and healthcare needs of mutual patients * Record patient care management information in the EMR and other software no later than 24 hours after patient contact. * Attend regular staff meetings, trainings and other meetings as requested * Other duties as assigned. Additional General Requirements: Professional positive attitude, understanding of customer service principals, trustworthiness and excellent interpersonal skills. Job Qualifications/Requirements: * Must be well-organized, detail-oriented, and have the ability to multi-task in a demanding and constantly changing environment. * Ability to work independently and as part of a team. * Ability to communicate easily with others, including demonstrating active listening skills. * Ability to navigate the health care system and advocate for others. * Demonstrate flexibility in addressing changing community needs and program environment. * Display empathy, respect, and understanding of community resources, and understanding of health center's values and processes. * Ability to maintain confidentiality. Education: * High School Diploma or equivalent. * Completion of Community Health Worker program certification preferred Experience: * 3 years of health and/or social service experience * Knowledge and/or part of community served * Information Technology skills such as: Laptops, Smartphones, Internet/online application systems, Microsoft Office, etc. Language Skills: Must speak, write and read English proficiently. Spanish preferred but not required. Licensure/Certification Required: Teleworking: This position requires teleworking if requested. Standard Requirements: * Supports an ethical standard, which complies with a code of conduct free of conflicts of interest. * Supports the Mission and Values of Community Health & Wellness Center. * Supports, cooperates with, and/or implements specific procedures and programs for: * Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. * Confidentiality of all data, including patient, employee and operations data. * Quality Assurance and compliance with all regulatory requirements. * Compliance with current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior. * Cooperates and works together with all co-workers; * Plans and completes job duties with minimal supervisory direction, including appropriate judgment. * Uses tactful, appropriate communications in sensitive and emotional situations. * Follows up as appropriate with supervisor and co-workers regarding reported complaints, problems and concerns. * Promotes positive public relations with co-workers, patients, family members and guests.

Full-time Description UCFS is looking for candidates who are passionate about making a difference in the lives of others! We are currently seeking a full-time (40hr) Community Health Worker for our Griswold and Plainfield Health Centers to utilize personal experience and training as a trusted member of a specific community/communities to assist individuals, families, couples, and groups with engagement into accessing and utilizing community resources including health and wellness services. The Community Health Worker may work with care team members to assist individuals in meeting health goals and decreasing health disparity by increasing access to care. ESSENTIAL RESPONSIBILITIES - Provides peer mentoring support, information, and guidance relevant to consumer needs (social skills, substance use recovery supports, primary care, training, mentoring, behavioral health, health awareness and recreational activities, etc.) Collaborates with behavior health, primary care, dental and other UCFS services and clients to determine care plans related to basic needs; legal, medical, and insurance. Assists clients to meet basic needs via case management, skill building and coaching. Conducts outreach in the community to targeted groups and individuals to identify and address barriers to accessing and utilization of health and social services Establish and facilitate communication plan, timeline and follow up Maintain familiarity with community resources and collaborate with state and local agencies and other community based supports Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to helping individuals, couples, and families, we encourage you to apply for this exciting opportunity. Requirements Minimum of Associates Degree, BA/BS preferred UCFS offers a comprehensive benefits package including - Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable law.

-: A Great Place to Work National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated. We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation! -: What You'll Do: As an MDS Coordinator / Nurse Assessment Coordinator, you will complete and assure the accuracy of Minimum Data Set (MDS) assessments for all residents. The MDS Coordinator / Nurse Assessment Coordinator contributes to personalized resident care plans and ensures the capture of clinical reimbursement for services provided. Key Responsibilities: Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admission Participate in admitting prospective residents by assessing their nursing needs and determining appropriate clinical reimbursement levels Complete and assure the accuracy of the MDS process for all residents Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement Ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions Collaborate with interdisciplinary teams to ensure accurate data collection for assessments Provide insights and ongoing education to facility staff and leaders If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Coordinator / Nurse Assessment Coordinator in an organization where your expertise and dedication are valued and appreciated. -: What We Offer As an affiliate of National Health Care, our Evergreen family will enjoy: Competitive compensation Improved health insurance and retirement benefits including a 10% defined contribution retirement plan Comprehensive training and mentorship Support for professional growth and development A collaborative work environment The opportunity to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of a MDS Coordinator / Nurse Assessment Coordinator include: Valid state RN nursing license Advanced degree or certification preferred Direct care in a long-term care setting, MDS Coordinator, Clinical Reimbursement Specialist or Nurse Assessment Coordinator experience preferred Knowledge of state and federal regulations governing the MDS, Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements helpful Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Deadline driven, detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently Excellent written and verbal communication and interpersonal abilities Ability to work effectively and influence others in a multidisciplinary team environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Responsible for the overall coordination of community resources for patients served. Acts as a liaison between physicians, hospitals, patients, nurses, community resources, and parent agency to assure continuity of care and smooth interaction and communication between all involved in patient care activities. Responsibilities Pre-screens patients referred by physicians for home health needs, eligibility, and homebound status, if appropriate. Communicates patient needs to physician, and appropriate community resources, and follows up to ensure assistance is rendered. Coordinates donations of food and clothing from agency to patients served. Answers phone inquiries and refers callers to appropriate resources. Liaises with hospital discharge planners and visits with patients in hospital, as requested, to assure smooth transition from hospital to home. Assists non-homecare patients served by physicians/hospitals in geographic area with nursing home placement, community resources, etc., as requested by patients, their families, physicians, and hospital discharge planners. Visits with physicians, discharge planners, and others requesting information regarding services provided by the parent agency, branch, or workstation. Works closely with agency staff to help coordinate needed services for patients, and passes messages to staff, physicians, and other referral sources. Performs other duties as assigned. Projects concerned, professional attitude/appearance toward agency staff, referral sources, and general public. Participates in the QA program attending staff meetings and committee meeting as assigned Qualifications Must be a CT licensed nurse, therapist, social medically-trained equivalent, with a minimum one (1) year experience in services coordination for patients with medical and/or socioeconomic needs. Must have a criminal background check.

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel