Liaison jobs in Erie, PA - 32 jobs

Clinical Admissions Liaison Career Opportunity Encompass Health Rehabilitation Hospital of Erie is seeking per diem clinical Admissions Liaisons to primarily work 8\:30 am-5\:00 pm. Schedule will include weekend and holiday shifts in addition to week day availability. Position requires a professional Pennsylvania license. Appreciated for your Admission Liaison Skills Are you looking for an opportunity where your career allows you to be close to home and heart? As an Admissions Liaison at Encompass Health, step into a role where your passion meets purpose. Play a vital part in coordinating an efficient and compassionate admission process, making a meaningful impact in an environment that feels like home. Tasked with overseeing a streamlined process, you'll handle referrals, validate information, and facilitate scheduling and admission for both inpatients and outpatients. This is the opportunity your heart has been searching for. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuous education. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A vibrant community of individuals passionate about the work they do! Become the Admissions Liaison you always wanted to be Coordinate an efficient admissions process for all patients. Preform pre-certifications. Assemble Admissions consent packets. Maintain accurate listing of all patients in hospital. Receive and verify referrals, gather essential information and execute necessary procedures for scheduling and admission. Contribute to the referral process and input statistical data into hospital systems. Qualifications One or more years in hospital admissions procedures, preferred. Licensure as a clinician required. Current CPR certification preferred. CRRN preferred. A strong understanding of multidisciplinary care levels and at least one year of clinical experience are advantageous. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

The Scheduling Liaison will be responsible for scheduling patient appointments and communicating with patients prior to and following receipt of outpatient services. This individual will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner. Essential Duties and Responsibilities • Receive all patient phone calls regarding appointments such as scheduling, rescheduling, etc. • Assist patients with patient form completion in accordance to Community Health Net policy and procedure. • Contact all patients regarding missed appointments including contacting all patients that were “No Shows” (follow complete process). • Confirm all cancelled appts are rescheduled in Practice Management System. • Receive all patient phone calls regarding appointments such as scheduling, rescheduling, etc. • Act as the liaison between patients and clinical staff during patient hours. • Documents in a professional manner all interactions with patients in the Electronic Health Record (EHR) system. • Perform other job duties as assigned by Supervisor. Requirements/Qualifications High school diploma or General Education Diploma (GED). At least one (1) year of experience in a medical office setting preferred. Possess excellent verbal and written communication skills. Strong work ethic and can work independently. Must be self-motivated and with the ability to multi-task in a fast-paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have professional and telephone etiquette.

requires travel in Erie county and surrounding areas.*** ***Sign On Bonus available*** Pittsburgh Post Gazette 2025 Top Workplaces Winner! View our Pittsburgh Post Gazette Top Workplaces Page here: ************************************************************* Join Our Team as a Service Coordinator I! Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you! About Us: At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community. View our careers page here: ***************************************************** Key Responsibilities: Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs. Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements. Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting. Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems. Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services. Database Management: Maintain and utilize internal databases to track participant information and encounters. Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services. Company Values: Demonstrate company values consistently in all interactions and duties. Qualifications: Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus. OR Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork. Technical Skills: Proficient in using computer systems and technology relevant to the role. Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently. License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Erie and surrounding counties. Why Join Us? Impactful Work: Make a real difference in the lives of individuals in your community. Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth. Professional Development: Opportunities for continuous learning and career advancement. Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being. Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!

Status: Part-Time Hourly FLSA Classification: Non-Exempt Summary of Position: School Liaison is a non-traditional way of providing intensive individualized truancy services in a variety of community-based settings, in the home, school, and community, to youth with truancy issues identified by the educational settings and school district that the youth attends and their family. School liaison serves as a vital link between the school, families, and community partners. This role support student success by improving communication, coordinating services, and promoting engagement by building and maintain positive relationships with students, families, and staff. The goal is to implement sound clinical interventions and support services to enable the youth to maintain and function appropriately in the educational setting and school environment that they are enrolled as a student. Identify student and family needs and connect them with appropriate resources. Monitor attendance and support truancy prevention efforts. Collaborate with teachers, counselor, and administrators to resolve issues. Position offers flexible hours, competitive weekly pay, and activity reimbursement. Qualifications/Requirements: Bachelors degree in education, social work, counseling or related fields is preferred. High school diploma or equivalent 2+ years of experience in a school or community-based setting Strong interpersonal and communication skills Knowledge of local community resources and support services. Must be able to travel around the county to complete school checks/transport on occasion. Reliable transportation, valid driver's license, and current auto insurance coverage is required. Bilingual (Spanish speaking) is a plus. Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Insurance Employee Assistance Program (EAP) Pet Insurance 403(b) Retirement Savings Plan Weekly Pay Direct Deposit Flexible hours; non-traditional hours. Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics. #pajobs

Job Description Early-Intervention Service Coordinator (Full-Time) The base location for this position will be in Erie, but will have a temporary starting location at our main Edinboro Office. Benefits of the Position $43,650 annually (pro-rated for 2025-2026 SY), 35 hour work week 15 paid holidays per year 20 Vacation Days, 13 Sick Days, 5 Personal Days, & 2 Mental Health days per year* (pro-rated for 2025-2026 SY) Full Medical-PPO, Dental, Prescription, and Vision Coverage for Employee and Dependents from Day 1! ($75.00/ month premium+ deductible) Required minimum 7.5% contribution to Pennsylvania School Employees Retirement System (PSERS). II. Position Overview: The Early Intervention (EI) Service Coordinator oversees and is primarily responsible for the assessment portion of the screening process to determine eligibility for the program. The EI Service Coordinator completes intake work, which includes referral response, parental interview, developmental screening, and case presentation to staff. The EI Service Coordinator assists in case information management, case-finding activities, staff, and agency coordination functions. III. Required Qualifications: - Bachelor's degree - 1-3 years of experience working with students and/or families in a support services, educational or other related field IV. Desired Qualification: - 1-3 years of prior experience as a case manager with a focus on Early Intervention V. Essential Functions: - Function as service coordinator for preschool-age and/or Infant-Toddler children transitioning to preschool EI - Coordinate intake, screening, and/or evaluations of initially referred cases - Participate in the development and completion of special education documents - Participate in team and/or family meetings - Work as a team member to ensure smooth transition into the preschool EI program - Participate in outside interagency meetings and assist in facilitation of services between agencies - Maintain and disseminate public awareness materials and assist in related child find activities - Participate in applicable trainings and meetings - Assist and serve as a resource for families and preschools in understanding the EI process - Assist families by making referrals to community resources - Ensure that families understand parental rights and responsibilities in the education of their child Note: Position will remain open for applications until it has been filled. Job Posted by ApplicantPro

Early-Intervention Service Coordinator (Full-Time) The base location for this position will be in Erie, but will have a temporary starting location at our main Edinboro Office. * $43,650 annually (pro-rated for 2025-2026 SY), 35 hour work week * 15 paid holidays per year * 20 Vacation Days, 13 Sick Days, 5 Personal Days, & 2 Mental Health days per year* (pro-rated for 2025-2026 SY) * Full Medical-PPO, Dental, Prescription, and Vision Coverage for Employee and Dependents from Day 1! ($75.00/ month premium+ deductible) * Required minimum 7.5% contribution to Pennsylvania School Employees Retirement System (PSERS). II. Position Overview: The Early Intervention (EI) Service Coordinator oversees and is primarily responsible for the assessment portion of the screening process to determine eligibility for the program. The EI Service Coordinator completes intake work, which includes referral response, parental interview, developmental screening, and case presentation to staff. The EI Service Coordinator assists in case information management, case-finding activities, staff, and agency coordination functions. III. Required Qualifications: * Bachelor's degree * 1-3 years of experience working with students and/or families in a support services, educational or other related field IV. Desired Qualification: * 1-3 years of prior experience as a case manager with a focus on Early Intervention V. Essential Functions: * Function as service coordinator for preschool-age and/or Infant-Toddler children transitioning to preschool EI * Coordinate intake, screening, and/or evaluations of initially referred cases * Participate in the development and completion of special education documents * Participate in team and/or family meetings * Work as a team member to ensure smooth transition into the preschool EI program * Participate in outside interagency meetings and assist in facilitation of services between agencies * Maintain and disseminate public awareness materials and assist in related child find activities * Participate in applicable trainings and meetings * Assist and serve as a resource for families and preschools in understanding the EI process * Assist families by making referrals to community resources * Ensure that families understand parental rights and responsibilities in the education of their child Note: Position will remain open for applications until it has been filled.

Our Company Adoration Home Health and Hospice Coverage area: Mahoning and Trumbull Counties Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Ashtabula that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today! How YOU will benefit * Grow your career in healthcare sales and outreach * Make a real impact by connecting people to compassionate end-of-life care * Engage with the community through events and networking * Gain specialized knowledge in hospice care and related conditions * Enjoy a dynamic, goal-driven role with autonomy and flexibility * Be part of a mission-driven team that values dignity and compassion As a Community Liaison You will: * Visit hospitals, clinics, and senior care facilities to promote our hospice services * Build strong, ongoing relationships with doctors, nurses, and referral partners * Attend community events to raise awareness and represent our brand * Track and manage outreach activity in our system (CRM) * Use market insights to plan and improve outreach efforts * Educate families and professionals on hospice benefits and how we can help * Work with our care team to ensure smooth patient referrals and quality care * Stay current on hospice care through training and self-learning * Complete reports, documentation, and other admin tasks on time * Follow all healthcare rules and regulations Benefits and Perks for You! * Medical, Dental, Vision insurance * Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) * Tuition discounts & reimbursement * 401(k) with company match * Generous PTO * Mileage reimbursement * Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! * Benefits may vary by employment status Qualifications * 2+ years health care marketing experience * Current and valid state driver's license * Proof of auto insurance * Strong interpersonal and communication skills * Computer literacy and knowledge of relevant healthcare and administrative software * Excellent analytical and problem-solving skills * Organizational and time management skills * Ability to work independently * Ability to work closely and professionally with others at all levels of the organization and communities that we serve * Demonstrates the highest degree of customer service and professionalism About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn.

Job Description Coverage area: Mahoning and Trumbull Counties Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Ashtabula that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today! How YOU will benefit Grow your career in healthcare sales and outreach Make a real impact by connecting people to compassionate end-of-life care Engage with the community through events and networking Gain specialized knowledge in hospice care and related conditions Enjoy a dynamic, goal-driven role with autonomy and flexibility Be part of a mission-driven team that values dignity and compassion As a Community Liaison You will: Visit hospitals, clinics, and senior care facilities to promote our hospice services Build strong, ongoing relationships with doctors, nurses, and referral partners Attend community events to raise awareness and represent our brand Track and manage outreach activity in our system (CRM) Use market insights to plan and improve outreach efforts Educate families and professionals on hospice benefits and how we can help Work with our care team to ensure smooth patient referrals and quality care Stay current on hospice care through training and self-learning Complete reports, documentation, and other admin tasks on time Follow all healthcare rules and regulations Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Generous PTO Mileage reimbursement Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Qualifications 2+ years health care marketing experience Current and valid state driver's license Proof of auto insurance Strong interpersonal and communication skills Computer literacy and knowledge of relevant healthcare and administrative software Excellent analytical and problem-solving skills Organizational and time management skills Ability to work independently Ability to work closely and professionally with others at all levels of the organization and communities that we serve Demonstrates the highest degree of customer service and professionalism

Veterans Leadership Program Veterans Leadership Program (VLP) is Western and Central Pennsylvania's premier Veteran service organization. For 40 years, VLP has operated with a focus on empowering Veterans to navigate the transitions of life and supports every Veteran in reaching their fullest potential. With supportive and service-oriented expertise, VLP serves over 7,000 Veterans annually through comprehensive programs and partnerships. VLP is the largest provider of Veteran subsidized housing in Western Pennsylvania, operates two of the nation's most effective employment programs, as well as holistic wellness and additional supports for Veterans and their families. VLP is a team comprised of experienced leadership, support staff, and case managers including Veterans, National Guard, Army Reserve, family members of Veterans, and civilian supporters who are deeply committed to assisting any and every Veteran. Overview of Position The Veteran Housing Service Coordinator (GPD), provides comprehensive outreach and case management services to Veterans and their households in Erie, PA and surrounding service area. The Grant Per Diem (GPD) Coordinator collaborates with Program staff, Erie VA Healthcare for Homeless staff and community partners to provide permanent housing, benefits, employment and supportive services to enrolled Veterans. Location: Erie, Pa Principal Duties Provide direct and comprehensive case management to Veterans experiencing homelessness Complete assessment for eligible Veterans while maintaining and updating program case file with necessary documentation Coordinate transitions of all Veterans being admitted into GPD bridge housing with VA Liaison in assigned region. Schedule and facilitate monthly meetings with all clients and complete individual service plans, monthly budgeting plans, and provide appropriate referrals Foster and develop relationships with community organizations and resources such as permanent housing providers, social services providers, and employment and training programs. Attend outreach events and promote VLP services Advocate for veterans and build a network of community support Manage program metrics and unit inspection criteria in accordance with funder requirements Maintain client confidentiality and adherence to HIPAA requirements at all times Complete all required documentation in a timely manner consistent with VLP guidelines Maintain agency required productivity standards Develop protocols to continually improve the program Participate in special events that publicize the organization and its programs to the community Knowledge, Skills and Abilities Strong interpersonal skills Ability to manage multiple priority projects Take initiative and handle a variety of activities concurrently in fast-paced environment Ability to meet deadlines along with attention to details a must Excellent written and verbal skills Progressive skills in crisis intervention and conflict resolution Self-directed, flexible with strong problem-solving abilities Ability to work independently and as a team member Presentation skills along with professional behaviors, attitude and appearance Proficient knowledge of Microsoft Office Suite Ability to support the organization's mission along with sensitivity of cultural and workplace harmony. Experience and Education Undergraduate degree in social work or social science or related field is required. Minimum three (3) to five (5) years successful experience in human services, case management, or housing counseling required. Previous experience in human services, particularly with homeless individuals of diverse backgrounds and disabilities including physical, mental, substance abuse, etc. FBI Act 73, criminal history, and Act 33 and Act 34 clearances required. Demonstrated related experience may be substituted for preferred education. Position requires a valid PA driver's license and good driving record.

LTSS Service Coordinator - Clinician (Case Manager) Hiring statewide across Ohio Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The LTSS Service Coordinator-Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case. As required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. How you will make an impact: * Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN. * Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs. * Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs. * Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits. * Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment. Minimum Requirements: * Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Strong preference for case management experience with older adults or individuals with disabilities. * BA/BS in Health/Nursing preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Department: Quality Reporting Manager: Population Health Administrator Non-Exempt FLSA Level: Varies Revised: 01/05/2026 The Community/Patient Liaison will act as a bridge between The Chautauqua Center and the community, ensuring effective communication and fostering positive relationships. Supervisory Responsibilities: None Essential Functions/Responsibilities of the Position: Build and maintain relationships with members of the community, organizations, stakeholders and elected officials. Plan, develop, implement, and organize events and volunteers to advance the mission and goals of the organization. Collect patient feedback through surveys, interviews and other methods to identify areas for improvement Develop, implement and evaluate strategies to enhance the patient experience based on feedback and best practices Collaborate with the QA/Risk Manager to assure patient complaints and concerns are investigated and resolved in a timely manner Educate TCC staff on patient experience principles and best practices Foster a supportive and positive work environment Participate in internal and external committees, boards and other structured meetings. Collect data on community needs and program impact, preparing reports for the organization. Organize community outreach programs and coordinate special events that will promote services, or ideas of the organization while collaborating with internal departments. Use social media to coordinate community relations. Draft and distribute/publish various content pieces that promote the company, as well as individuals or groups within the company. Select positive publicity materials and distribute them through a variety of channels. Respond to inquiries and concerns from community members and other interested parties; when needed, recruit a knowledgeable spokesperson or information source to assist. Plan, coordinate, and execute special events Other duties as assigned. Position Qualifications: EDUCATION: High School Diploma or equivalent General Education Development (GED) certificate Bachelor's degree in communication or public relations preferred EXPERIENCE (Years & Certifications): Minimum 2 years' experience in community engagement or public relations SKILLS: Excellent verbal, including public speaking and written communication skills. Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. Superior interpersonal skills and ability to work extremely well as part of a team. Ability to evaluate cost of a program and compare it to the benefits for the organization. Proficient in Microsoft Office Suite or related software. Excellent organizational skills, with an ability to prioritize important projects while working independently. Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. Position Requirements and Working Conditions: Physical Activities Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Ascending or descending stairs and the like. O Remaining in a stationary position, often standing or sitting for prolonged periods. C Moving about to accomplish tasks. O Communicating with others to exchange information. C Repeating motions that may include the wrists, hands and/or fingers. C Travel to meet with various stakeholders O Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc. O Environmental Conditions Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Low temperatures. O High temperatures. O Outdoor elements such as precipitation and wind. O Noisy environments. O Hazardous conditions. N Poor ventilation. N Small and/or enclosed spaces. O Adverse environmental conditions expected. O Physical Demands Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Sedentary work that primarily involves sitting/standing. O Light work that includes moving objects up to 20 pounds. O Medium work that includes moving objects up to 50 pounds. O Heavy work that includes moving objects up to 100 pounds or more. N EEO Statement The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

QIDP/SERVICE COORDINATOR - JOB DESCRIPTION RESPONSIBLE TO:Residential Administrator FUNCTION: To provide, monitor and supervise functional, continuous and meaningful active treatment for assigned individuals within the Resource Center's Residential settings. (ICF- Intermediate Care Facilities and IRA-Individual Residential Alternative) in both the Day Services and Residential settings. Serves as the primary advocate for assigned individuals; acts as the facilitator of the Interdisciplinary Team to integrate, coordinate, implement, monitor and adjust, as needed, each individual's plan; to ensure that program plans are implemented consistently in both settings and enable individuals to reach their maximum level of independence; by regulation, to be responsible for all aspects of programming, general welfare, quality of life and well-being for individuals on assigned caseload. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: An in-depth knowledge of developmental disabilities, continuous active treatment, and functional age-appropriate programming; the ability to synthesize and integrate information into a plan of programming; the ability to implement and oversee the implementation of such programming inclusive of clear and concise verbal and written communication skills; valid driver's license; physical condition or reasonable accommodation(s) commensurate with the demands of the job. SPECIAL REQUIREMENTS: Ability and willingness to work a schedule that is based upon the needs of the program and individuals served. Typical hours will be 10:00 a.m. - 6:30 p.m. or 6:00 a.m. - 2:30 p.m., to provide for early morning and late evening visits. MINIMUM QUALIFICATIONS: A Master's Degree in a Human Services field and one (1) year of providing services to persons with Developmental DisabilitiesOR A Bachelor's Degree in a Human Services field and one (3) years of experience in providing services to persons with Developmental Disabilities DUTIES CLINICAL: Develop and update the plan in accordance with regulatory requirements, as follows: The plan will be developed based on the individual's preferences, capabilities, and needs and/or Valued Outcomes; The plan will be developed in conjunction with the person, his/her advocate, and all major providers of service; Ensure completion of referrals for requested services and will follow-up with Service Providers to ensure that services are provided in accordance with the individual's preferences and needs; Complete initial assessments and review/update at least annually, or as the needs of the person changes; Develop milestones, active treatment guides, life goals, and staff action plans to ensure continuous active treatment occurs and provide staff direction necessary for each service to provide adequate supports and services. Participates in development of Personal Expenditure Plans (PEP); Ensure that interventions to manage inappropriate challenging behaviors are employed with sufficient safeguards and supervision to ensure that the safety, welfare and rights of the individual are adequately protected; Review the Service Plan (CFA) or Life Plan semi-annually or more frequently if the person and/or his/her advocate request it, and distribute to the person, his/her advocate and to all major service providers within 45 days of the meeting date; Work closely with the Care Coordinator for those living in an IRA to review the Life plan semiannually or more frequently if necessary, and distribute to the person, his/her advocate and to all major service providers within 45 days of the meeting date; For those living in an ICF, the QIDP/Service Coordinator will complete Service Plan addendums when changes occur. Addendums will be distributed to all major service providers at the time they are completed; Ensure Coordinated Assessment System (CAS) is completed at least every two years and reflects individual current needs; Ensures the completion clinical justification as required or needed. Assist with the implementation of the Service Plan/Staff action plan, as follows: Provide in-service training and assistance as needed for staff, to ensure the understanding and consistent implementation of Individual Program Plans. Assists staff in their efforts to optimize the individual's potential and maintain an environment conducive to normal growth and lifestyles; Model through everyday action the promotion of independence and continuous active treatment; Work with or observe staff during critical care times such as mealtime, bathing, and recreation to verify the plans implementation; Coordinate and facilitate team meetings to discuss relevant issues regarding the person that require collaborative planning; Communicate all relevant changes regarding the person and their service needs to his/her advocate and to all major service providers in a timely manner. Monitor all services included in the Service Plan, as follows: Observe weekly to verify that the plan is being implemented correctly in both Day Habilitation and at the home; Monitor satisfaction with the frequency and type of service being received; Maintain regular contact with the person's advocate/involved family members to ensure that they are satisfied with the services being provided; Ensure health services are identified and met and that communication regarding health service concerns occurs with appropriate family/guardian individual as appropriate, staff health services personnel, other team members and oversight agencies; Advocate with service providers, as necessary, if the person or his/her advocate is dissatisfied with a service they are receiving, and will effectively facilitate resolution of the concern; If resolution of a specific concern cannot be reached, assist the person and his/her advocate with initiating a formal complaint or in seeking an alternate provider of services. Maintain the individual's record and provide services in accordance with all regulatory requirements, as follows: Maintain a file for each person that contains all documentation in accordance with regulations; Maintain copies of all current evaluations and assessments; Maintain copies of the Service Plans, Safeguards, all relevant program plans; Complete and maintain all other documentation as required by the funding source; Properly identify incidents, and will complete the necessary reports, notifications and follow-up documentation in a timely manner; For those living in an ICF; the QIDP/Service Coordinator is personally responsible for six of the eight conditions of participation as per ICF regulations. OTHER DUTIES: Performs all other duties as needed or assigned by Supervisor or other Administrative Staff. REQUIRED TOOLS: Badge Access (assigned work sites) E-mail (internal and external accounts) Internet (with research browsing capabilities) Therap (Service Coordinator access level) Training Management System Rev. 10/30/2025 I/DD SERVICES The Resource Center Salary Grade: GRADE 16 FLSA Status: Non-Exempt PTO/CAT 3 CFR: 309 _________________________________________ __________________________ Employee Signature & Print Date_________________________________________ __________________________ Supervisor Signature & Print Date Rev. 10/30/2025 I/DD SERVICES The Resource Center Salary Grade: GRADE 16 FLSA Status: Non-Exempt PTO/CAT 3 CFR: 309

Department: Quality Reporting Manager: Population Health Administrator Non-Exempt FLSA Level: Varies Revised: 01/05/2026 The Community/Patient Liaison will act as a bridge between The Chautauqua Center and the community, ensuring effective communication and fostering positive relationships. Supervisory Responsibilities: * None Essential Functions/Responsibilities of the Position: * Build and maintain relationships with members of the community, organizations, stakeholders and elected officials. * Plan, develop, implement, and organize events and volunteers to advance the mission and goals of the organization. Collect patient feedback through surveys, interviews and other methods to identify areas for improvement * Develop, implement and evaluate strategies to enhance the patient experience based on feedback and best practices * Collaborate with the QA/Risk Manager to assure patient complaints and concerns are investigated and resolved in a timely manner * Educate TCC staff on patient experience principles and best practices * Foster a supportive and positive work environment * Participate in internal and external committees, boards and other structured meetings. * Collect data on community needs and program impact, preparing reports for the organization. * Organize community outreach programs and coordinate special events that will promote services, or ideas of the organization while collaborating with internal departments. * Use social media to coordinate community relations. * Draft and distribute/publish various content pieces that promote the company, as well as individuals or groups within the company. * Select positive publicity materials and distribute them through a variety of channels. * Respond to inquiries and concerns from community members and other interested parties; when needed, recruit a knowledgeable spokesperson or information source to assist. * Plan, coordinate, and execute special events * Other duties as assigned. Position Qualifications: EDUCATION: * High School Diploma or equivalent General Education Development (GED) certificate * Bachelor's degree in communication or public relations preferred EXPERIENCE (Years & Certifications): * Minimum 2 years' experience in community engagement or public relations SKILLS: * Excellent verbal, including public speaking and written communication skills. * Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. * Superior interpersonal skills and ability to work extremely well as part of a team. * Ability to evaluate cost of a program and compare it to the benefits for the organization. * Proficient in Microsoft Office Suite or related software. * Excellent organizational skills, with an ability to prioritize important projects while working independently. * Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. Position Requirements and Working Conditions: Physical Activities Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Ascending or descending stairs and the like. O Remaining in a stationary position, often standing or sitting for prolonged periods. C Moving about to accomplish tasks. O Communicating with others to exchange information. C Repeating motions that may include the wrists, hands and/or fingers. C Travel to meet with various stakeholders O Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc. O Environmental Conditions Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Low temperatures. O High temperatures. O Outdoor elements such as precipitation and wind. O Noisy environments. O Hazardous conditions. N Poor ventilation. N Small and/or enclosed spaces. O Adverse environmental conditions expected. O Physical Demands Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Sedentary work that primarily involves sitting/standing. O Light work that includes moving objects up to 20 pounds. O Medium work that includes moving objects up to 50 pounds. O Heavy work that includes moving objects up to 100 pounds or more. N EEO Statement The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

Community Name: Chautauqua ColonyThe Service Coordinator is responsible for coordinating programs and services to assist clients or residents in maintaining the highest practicable level of independence and physical, mental, and psychosocial well-being. Essential Functions Statement(s) General: Assists and educates clients or residents and families to acquire and utilize community services which may be necessary to maintain a self-reliant lifestyle Acts as a liaison between community agencies, service providers and clients or residents; seeking out new services and identifying low-cost providers and/or negotiating discounts Monitors the delivery of services to clients or residents to ensure they are appropriate, timely and satisfactory Maintains a resource directory of available community services Maintain professional relationship with all clients or residents in the housing community to identify areas of need and make referrals to community agencies as necessary. Maintains resident files, including but not limited to intake information, assessment, service referral and termination information, quarterly review, and follow-up, human or civil rights violations and resident, family and provider meeting or communication notes Quarterly Quality Service reviews and follow-up Submits all required reporting data within specified timeframes Networks with service providers to maintain necessary relationships and pursues avenues for additional services through private, local, state and federal sources This position may require some travel for conference, trainings, and other company events Performs all other duties as assigned or directed UCH Engage Housing Service Coordinator: Promotes wellness activities for all residents, including setting up onsite or mobile health care services and screenings and encourages residents to be proactive in meeting their own social, psychological, and physical needs Coordinates educational events for residents, families, and staff on available community resources (health care, home and community-based supports, benefits programs, and life skills programs) which will include information on any referral processes and eligibility requirements Assists residents in building informal support networks with other residents, family members and friends Coordinates volunteer support programs with service organizations in the community All essential functions listed under the General essential functions NaviGuide Community Service Coordinator: Assess client needs to establish individual service plan Act as family support system and provide any needed community resources for caregivers Ability to deliver home visits during inclement weather Maintain client, family and provider meeting and communication notes Ability to commute daily for client home visits This position requires daily travel to client homes and community service providers, as well as any trainings, conferences, and other company events All essential functions listed under the General essential functions Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Ability to analyze, monitor and evaluate programs and services. Advocacy Skills - Ability to intercede or provide support on behalf of another to accomplish a task. Assessment Skills - Ability to synthesize information from residents and the housing community based on comprehensive, multidimensional assessments. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Provides excellent service to internal and external customers. Ability to establish culturally appropriate relationships. Detail Oriented - Ability to pay attention to the minute details of a project or task. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. Interpersonal - Ability to get along well with a variety of personalities and individuals. Ability to communicate empathetically. Ability to help enhance residents' motivation for change and cultivate hope while addressing ambivalence and barriers to change. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Skills & Abilities Education: Bachelor's Degree in social work - preferred Experience: Two (2) or more years' experience working with social service delivery to elderly population. Working knowledge of resources available in geographic location serving the community. Computer Skills: Must be able to proficiently operate a computer, the Internet, Microsoft Office, other relevant software, and basic office equipment Certifications & Licenses: Membership and familiarization with American Association of Service Coordinators helpful Other Requirements: Proven experience in service management or facilitation, including organizing, problem-solving, and advocating; Must be able to read, write, understand and speak the English language; Must have strong interpersonal and communication skills; Must be able to work closely with residents, family members, legal representatives, and housing community staff; Must function independently, have a high level of flexibility and personal integrity; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Every summer, The Chautauqua Institution commissions 100s of speakers, artists, entertainers, instructors and more to attend and inspire our season of convening. The Program Housing Team plays an integral role within the Program Office - ensuring a pleasant, convenient and safe stay for our guests both on and around campus. As the Assistant Housing Coordinator, you would be at the forefront of our internal accommodation efforts - coordinating the needs of nearly 2000 requests for stays in over 100 properties during season. About Your Compensation Compensation for this position starts at $16.50/Hour and, with demonstrated experience and qualifications, candidates may earn up to $19.00/Hour. Shift start times vary from 6:00 a.m. to 7:00 p.m. Selected candidate will be responsible for resolving issues that may occur around the clock, ensuring timely and efficient solutions for staff and guests at any hour of the day. About Your Work Day Operationally: Assist in solving emergency housing issues. Emergencies may include: Lost keys or lockouts Issuing work orders for maintenance and cleaning Accommodate change requests Cleanings and light maintenance duties when necessary Work closely with the Company Managers to ensure a timely turnover of properties. Communicate and enforce check-in and check-out times to ensure timely turnover. Arrange household services such as laundry pick-up, cleaning schedules and maintenance work orders. Record inventory and manage supplies within properties including small appliances and household goods. Administratively: Act as point of contact for various housing and hotel reservations. Answer all emails and phone calls in a timely, businesslike, and professional manner. Maintain data, content and workflows for booking requests, availability calendars and property information. Create and use checklists to ensure proper safety and sanitation guidelines for each property. Manage and maintain welcome packets and orientational information for guests. The Ideal Candidate: Champion the communication and organization of weekly housing guests and short-term hotel guests. Be committed to reliable availability on weekends and off-hours during programing season (June-August). Capably transition between computer-based tasks and operational duties on-campus. Triage competing tasks and initiatives and see them to completion. Is comfortable using Excel for basic functions and is experienced with Office 365 (including SharePoint) or similar platforms for data management, communication and collaboration. Show proven experience and sense of urgency in fast-paced environments such as event operations or hospitality. Eager to learn new skills on the job, take initiative, and contribute to continuous improvement. Has a tenacious work ethic Has a keen sense of urgency About the Referral Program Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: About Living on the Grounds No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Early-Intervention Service Coordinator (Full-Time) The base location for this position will be in Erie, but will have a temporary starting location at our main Edinboro Office. $43,650 annually (pro-rated for 2025-2026 SY), 35 hour work week 15 paid holidays per year 20 Vacation Days, 13 Sick Days, 5 Personal Days, & 2 Mental Health days per year* (pro-rated for 2025-2026 SY) Full Medical-PPO, Dental, Prescription, and Vision Coverage for Employee and Dependents from Day 1! ($75.00/ month premium+ deductible) Required minimum 7.5% contribution to Pennsylvania School Employees Retirement System (PSERS). II. Position Overview: The Early Intervention (EI) Service Coordinator oversees and is primarily responsible for the assessment portion of the screening process to determine eligibility for the program. The EI Service Coordinator completes intake work, which includes referral response, parental interview, developmental screening, and case presentation to staff. The EI Service Coordinator assists in case information management, case-finding activities, staff, and agency coordination functions. III. Required Qualifications: - Bachelor's degree - 1-3 years of experience working with students and/or families in a support services, educational or other related field IV. Desired Qualification: - 1-3 years of prior experience as a case manager with a focus on Early Intervention V. Essential Functions: - Function as service coordinator for preschool-age and/or Infant-Toddler children transitioning to preschool EI - Coordinate intake, screening, and/or evaluations of initially referred cases - Participate in the development and completion of special education documents - Participate in team and/or family meetings - Work as a team member to ensure smooth transition into the preschool EI program - Participate in outside interagency meetings and assist in facilitation of services between agencies - Maintain and disseminate public awareness materials and assist in related child find activities - Participate in applicable trainings and meetings - Assist and serve as a resource for families and preschools in understanding the EI process - Assist families by making referrals to community resources - Ensure that families understand parental rights and responsibilities in the education of their child Note: Position will remain open for applications until it has been filled.

Our Company Adoration Home Health and Hospice Coverage area: Mahoning and Trumbull Counties Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Ashtabula that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today! How YOU will benefit Grow your career in healthcare sales and outreach Make a real impact by connecting people to compassionate end-of-life care Engage with the community through events and networking Gain specialized knowledge in hospice care and related conditions Enjoy a dynamic, goal-driven role with autonomy and flexibility Be part of a mission-driven team that values dignity and compassion As a Community Liaison You will: Visit hospitals, clinics, and senior care facilities to promote our hospice services Build strong, ongoing relationships with doctors, nurses, and referral partners Attend community events to raise awareness and represent our brand Track and manage outreach activity in our system (CRM) Use market insights to plan and improve outreach efforts Educate families and professionals on hospice benefits and how we can help Work with our care team to ensure smooth patient referrals and quality care Stay current on hospice care through training and self-learning Complete reports, documentation, and other admin tasks on time Follow all healthcare rules and regulations Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Generous PTO Mileage reimbursement Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Qualifications 2+ years health care marketing experience Current and valid state driver's license Proof of auto insurance Strong interpersonal and communication skills Computer literacy and knowledge of relevant healthcare and administrative software Excellent analytical and problem-solving skills Organizational and time management skills Ability to work independently Ability to work closely and professionally with others at all levels of the organization and communities that we serve Demonstrates the highest degree of customer service and professionalism About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn.

Job Description Veterans Leadership Program Veterans Leadership Program (VLP) is Western and Central Pennsylvania's premier Veteran service organization. For 40 years, VLP has operated with a focus on empowering Veterans to navigate the transitions of life and supports every Veteran in reaching their fullest potential. With supportive and service-oriented expertise, VLP serves over 7,000 Veterans annually through comprehensive programs and partnerships. VLP is the largest provider of Veteran subsidized housing in Western Pennsylvania, operates two of the nation's most effective employment programs, as well as holistic wellness and additional supports for Veterans and their families. VLP is a team comprised of experienced leadership, support staff, and case managers including Veterans, National Guard, Army Reserve, family members of Veterans, and civilian supporters who are deeply committed to assisting any and every Veteran. Overview of Position The Veteran Housing Service Coordinator (GPD), provides comprehensive outreach and case management services to Veterans and their households in Erie, PA and surrounding service area. The Grant Per Diem (GPD) Coordinator collaborates with Program staff, Erie VA Healthcare for Homeless staff and community partners to provide permanent housing, benefits, employment and supportive services to enrolled Veterans. Location: Erie, Pa Principal Duties Provide direct and comprehensive case management to Veterans experiencing homelessness Complete assessment for eligible Veterans while maintaining and updating program case file with necessary documentation Coordinate transitions of all Veterans being admitted into GPD bridge housing with VA Liaison in assigned region. Schedule and facilitate monthly meetings with all clients and complete individual service plans, monthly budgeting plans, and provide appropriate referrals Foster and develop relationships with community organizations and resources such as permanent housing providers, social services providers, and employment and training programs. Attend outreach events and promote VLP services Advocate for veterans and build a network of community support Manage program metrics and unit inspection criteria in accordance with funder requirements Maintain client confidentiality and adherence to HIPAA requirements at all times Complete all required documentation in a timely manner consistent with VLP guidelines Maintain agency required productivity standards Develop protocols to continually improve the program Participate in special events that publicize the organization and its programs to the community Knowledge, Skills and Abilities Strong interpersonal skills Ability to manage multiple priority projects Take initiative and handle a variety of activities concurrently in fast-paced environment Ability to meet deadlines along with attention to details a must Excellent written and verbal skills Progressive skills in crisis intervention and conflict resolution Self-directed, flexible with strong problem-solving abilities Ability to work independently and as a team member Presentation skills along with professional behaviors, attitude and appearance Proficient knowledge of Microsoft Office Suite Ability to support the organization's mission along with sensitivity of cultural and workplace harmony. Experience and Education Undergraduate degree in social work or social science or related field is required. Minimum three (3) to five (5) years successful experience in human services, case management, or housing counseling required. Previous experience in human services, particularly with homeless individuals of diverse backgrounds and disabilities including physical, mental, substance abuse, etc. FBI Act 73, criminal history, and Act 33 and Act 34 clearances required. Demonstrated related experience may be substituted for preferred education. Position requires a valid PA driver's license and good driving record. Powered by JazzHR Tgr0UkBy1k

QIDP/SERVICE COORDINATOR - JOB DESCRIPTION RESPONSIBLE TO:Residential Administrator FUNCTION: To provide, monitor and supervise functional, continuous and meaningful active treatment for assigned individuals within the Resource Center's Residential settings. (ICF- Intermediate Care Facilities and IRA-Individual Residential Alternative) in both the Day Services and Residential settings. Serves as the primary advocate for assigned individuals; acts as the facilitator of the Interdisciplinary Team to integrate, coordinate, implement, monitor and adjust, as needed, each individual's plan; to ensure that program plans are implemented consistently in both settings and enable individuals to reach their maximum level of independence; by regulation, to be responsible for all aspects of programming, general welfare, quality of life and well-being for individuals on assigned caseload. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: An in-depth knowledge of developmental disabilities, continuous active treatment, and functional age-appropriate programming; the ability to synthesize and integrate information into a plan of programming; the ability to implement and oversee the implementation of such programming inclusive of clear and concise verbal and written communication skills; valid driver's license; physical condition or reasonable accommodation(s) commensurate with the demands of the job. SPECIAL REQUIREMENTS: Ability and willingness to work a schedule that is based upon the needs of the program and individuals served. Typical hours will be 10:00 a.m. - 6:30 p.m. or 6:00 a.m. - 2:30 p.m., to provide for early morning and late evening visits. MINIMUM QUALIFICATIONS: A Master's Degree in a Human Services field and one (1) year of providing services to persons with Developmental DisabilitiesOR A Bachelor's Degree in a Human Services field and one (3) years of experience in providing services to persons with Developmental Disabilities DUTIES CLINICAL: Develop and update the plan in accordance with regulatory requirements, as follows: The plan will be developed based on the individual's preferences, capabilities, and needs and/or Valued Outcomes; The plan will be developed in conjunction with the person, his/her advocate, and all major providers of service; Ensure completion of referrals for requested services and will follow-up with Service Providers to ensure that services are provided in accordance with the individual's preferences and needs; Complete initial assessments and review/update at least annually, or as the needs of the person changes; Develop milestones, active treatment guides, life goals, and staff action plans to ensure continuous active treatment occurs and provide staff direction necessary for each service to provide adequate supports and services. Participates in development of Personal Expenditure Plans (PEP); Ensure that interventions to manage inappropriate challenging behaviors are employed with sufficient safeguards and supervision to ensure that the safety, welfare and rights of the individual are adequately protected; Review the Service Plan (CFA) or Life Plan semi-annually or more frequently if the person and/or his/her advocate request it, and distribute to the person, his/her advocate and to all major service providers within 45 days of the meeting date; Work closely with the Care Coordinator for those living in an IRA to review the Life plan semiannually or more frequently if necessary, and distribute to the person, his/her advocate and to all major service providers within 45 days of the meeting date; For those living in an ICF, the QIDP/Service Coordinator will complete Service Plan addendums when changes occur. Addendums will be distributed to all major service providers at the time they are completed; Ensure Coordinated Assessment System (CAS) is completed at least every two years and reflects individual current needs; Ensures the completion clinical justification as required or needed. Assist with the implementation of the Service Plan/Staff action plan, as follows: Provide in-service training and assistance as needed for staff, to ensure the understanding and consistent implementation of Individual Program Plans. Assists staff in their efforts to optimize the individual's potential and maintain an environment conducive to normal growth and lifestyles; Model through everyday action the promotion of independence and continuous active treatment; Work with or observe staff during critical care times such as mealtime, bathing, and recreation to verify the plans implementation; Coordinate and facilitate team meetings to discuss relevant issues regarding the person that require collaborative planning; Communicate all relevant changes regarding the person and their service needs to his/her advocate and to all major service providers in a timely manner. Monitor all services included in the Service Plan, as follows: Observe weekly to verify that the plan is being implemented correctly in both Day Habilitation and at the home; Monitor satisfaction with the frequency and type of service being received; Maintain regular contact with the person's advocate/involved family members to ensure that they are satisfied with the services being provided; Ensure health services are identified and met and that communication regarding health service concerns occurs with appropriate family/guardian individual as appropriate, staff health services personnel, other team members and oversight agencies; Advocate with service providers, as necessary, if the person or his/her advocate is dissatisfied with a service they are receiving, and will effectively facilitate resolution of the concern; If resolution of a specific concern cannot be reached, assist the person and his/her advocate with initiating a formal complaint or in seeking an alternate provider of services. Maintain the individual's record and provide services in accordance with all regulatory requirements, as follows: Maintain a file for each person that contains all documentation in accordance with regulations; Maintain copies of all current evaluations and assessments; Maintain copies of the Service Plans, Safeguards, all relevant program plans; Complete and maintain all other documentation as required by the funding source; Properly identify incidents, and will complete the necessary reports, notifications and follow-up documentation in a timely manner; For those living in an ICF; the QIDP/Service Coordinator is personally responsible for six of the eight conditions of participation as per ICF regulations. OTHER DUTIES: Performs all other duties as needed or assigned by Supervisor or other Administrative Staff. REQUIRED TOOLS: Badge Access (assigned work sites) E-mail (internal and external accounts) Internet (with research browsing capabilities) Therap (Service Coordinator access level) Training Management System Rev. 10/30/2025 I/DD SERVICES The Resource Center Salary Grade: GRADE 16 FLSA Status: Non-Exempt PTO/CAT 3 CFR: 309 _________________________________________ __________________________ Employee Signature & Print Date_________________________________________ __________________________ Supervisor Signature & Print Date Rev. 10/30/2025 I/DD SERVICES The Resource Center Salary Grade: GRADE 16 FLSA Status: Non-Exempt PTO/CAT 3 CFR: 309